# SMTP2GO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SMTP2GO the right Email Management solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166646/SMTP2GO/reviews --- SMTP2GO 4.9 (178) [View alternatives](https://www.capterra.com/p/166646/SMTP2GO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SMTP2GO Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews AG Alan G DIRECTORComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “Reliable deliverability with clear, real-time analytics and logs, simple UI, quick and friendly support, and painless setup that scales smoothly across multiple domains.“ October 14, 2025 DE Daryl E ConsultantInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “The customer wouldn't be moving to a paid service if the free service wasn't crappy, and in my experience no ISP can or has offered what dedicated services like smtp2go can offer.“ October 9, 2025 MS Matthew S IT ManagerLaw Practice, 51 - 200 employeesUsed the software for: 1-2 years. “It balances strong performance with transparent reporting, responsive support, and thoughtful features like DKIM/SPF setup guidance and optional archiving.“ October 16, 2025 UP Ursula P CEOLegal Services, Self-employedUsed the software for: 1-2 years. “not suited to my business needs - every time I use the service, I have to waste time answering questions about the legitimacy of my database and the nature of the email being sent. “ October 10, 2025 SG Sean G OwnerRetail, Self-employedUsed the software for: 1-2 years. “SMTP2Go is much more affordable than many of their competitors, and the price per thousand emails gets better as you go, no "success tax" here. “ October 14, 2025 UP Ursula P CEOLegal Services, Self-employedUsed the software for: 1-2 years. “Without warning, the system throttles the send, leading to costly delays in sending out time sensitive legal notices“ October 10, 2025 TC Troy C Founder and Lead TechnologistComputer & Network Security, Self-employedUsed the software for: More than 2 years. “Their system just works — no weird quirks, no random delays, no headaches.“ November 17, 2025 BS Brett S IT Assistant AdministratorChemicals, 51 - 200 employeesUsed the software for: 6-12 months. “Not able to access data after a small window of time, would like a larger window of time for data extracts.“ October 9, 2025 ## Showing most helpful reviews Showing 1-25 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ZAiN R. Webmaster Information Technology and Services Used the software for: 2+ years ### "Email delivery made easy" July 18, 2022 5.0 Excellent. Ensures reliable email deliverability with detailed reporting. Pros Easy integration with existing systems. Rock solid reliability with advanced reporting Cons 50mb limit attachment per email. Terms of service does not allow paid surveys, Streaming TV services and essay writing services. Alternatives considered [SendGrid](https://www.capterra.com/p/204113/SendGrid/) Reason for choosing SMTP2GO SMTP2Go was a better fit for my usage scenario. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) SMTP2Go was a better fit for my usage scenario. Review Source TC Troy C. Founder and Lead Technologist Computer & Network Security Used the software for: 2+ years ### "Just simple SMTP2GO" November 17, 2025 5.0 Since day one it was an easy set up and transition. When I need help they are there and have gone out of the way to provide support even for some of my dumb questions. I don't give 5 starts a lot, but they deserve it. Pros I have been using SMTP2GO for over 7 years now and it is the top tier vendor in the industry. Their system just works — no weird quirks, no random delays, no headaches. The network is solid and consistent, which is the biggest thing I look for with any outbound email provider, and they nail it. Their dashboard/portal is probably one of the cleanest and easiest I’ve used. You don’t have to dig through ten layers of menus just to find what you need. Everything is laid out in a way that makes sense, and you can tell they actually thought about the user experience instead of just throwing features at you. Support is top-notch. Every time I’ve reached out, they’ve responded fast and with actual helpful info — not canned replies or copy/paste answers. You can tell their team knows what they’re doing and takes pride in it. As for security, they have that locked down. It is well worth the money. Overall, SMTP2GO has been a rock-solid addition to my stack. Reliable delivery, great tools, and a support team that actually cares. Hard to beat that mix. Cons I really do not have any issues with SMTP2go. They have a simple thing to do and they do it well. No down sides. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/)[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Too many issue and was not able to get the support needed. Review Source UP Ursula P. CEO Legal Services Used the software for: 1-2 years ### "SMTP2Go - not suitable for my business" October 10, 2025 1.0 I've paid the US$ 10 for some time now but seldom use the service. When I do use it, I have to answer many questions about the source, upkeep and legitimacy of my databases. Surely if I have explained it once, I don't need to do it again? I may as well use Outlook without a bulk email facility. I have the same issue, but a US$0 cost per month. You can keep your voucher. I won't be using the service again, regardless of the response. Pros I thought that the reporting was a highlight, but I have subsequently confirmed that it is inaccurate (emails flagged as "hard bounced" were in fact delivered, read and responded to). Cons \- inaccurate reporting - emails flagged as "hard bounce" are in fact delivered, read, and responded to?! - not suited to my business needs - every time I use the service, I have to waste time answering questions about the legitimacy of my database and the nature of the email being sent. Without warning, the system throttles the send, leading to costly delays in sending out time sensitive legal notices - the entire point of using a bulk email service is to send emails out, in bulk, with a quick turnaround time supported by accurate and timely reporting. THIS SERVICE OFFERS NONE OF THAT!!! Review Source SV Shazia V. Co-Founder and CTO Computer Software Used the software for: 1-2 years ### "HYDRA's use of SMTP2GO" October 9, 2025 4.0 Experience has been good so far. I would love to have better analytics and data export features so that I can perform product analytics on our side. The SMTP is used by us for an M2M devices integration so perhaps a little more support for the hardware non-human use cases where volumes matter. Pros SMTP2GO makes managing the SMTP email sending from our camera hardware devices out in the field easier to manage from a single platform. Cons 1\. I am noticing recently there are delays up to an hour in sending some of our mails 2. I would like the functionality to either auto or manually reprocess mails that may have bounced or had errors etc. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing SMTP2GO Because we have an M2M hardware use case it was super important to us that we not be rate limited on incoming mails Review Source SG Sean G. Owner Retail Used the software for: 1-2 years ### "Outstanding Email Delivery and Reliability" October 14, 2025 5.0 My experience has been smooth, no issues at all. The service has always been reliable, and my emails always get delivered immediately. Set it and forget it, and enjoy reliable email delivery! Pros Email deliverability is excellent, and emails arrive in inboxes in seconds. SMTP2Go is much more affordable than many of their competitors, and the price per thousand emails gets better as you go, no "success tax" here. Integrating with WordPress / WooCommerce is extremely easy, both through their official plugin, or through third party email plugins. Easy to setup your account, manage your emails, and check delivery status statistics. Cons Be aware that SMTP2Go focuses on sending emails. Although a few (expensive) services offer both sending and receiving/inboxes, usually they focus on sending only. I recommend using SMTP2Go and then pairing with a dedicated inbox service, or you can even run Thunderbird or other open source programs for your inboxes. Alternatives considered [Amazon SES](https://www.capterra.com/p/179662/Amazon-SES/)[Brevo](https://www.capterra.com/p/132996/brevo/)[SendGrid](https://www.capterra.com/p/204113/SendGrid/)[Postmark](https://www.capterra.com/p/254711/Postmark/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing SMTP2GO SMTP2Go has much better pricing than most alternatives, while still ensuring outstanding email delivery. Review Source Response from SMTP2GO November 11, 2025 Thanks for the great review - we really appreciate the support. And you're absolutely right, we do focus only on outbound delivery. Getting a service that focusses on just one thing means that particular service can be outstanding! :) CC Chris C. IT Coordinator Oil & Energy Used the software for: 1-2 years ### "Reliable Email Delivery Made Easy" October 9, 2025 5.0 It only took an hour to be fully up and running with SMTP2GO. Whenever I've experienced an issue support has been able to remediate the issue in a timely manner. Pros The ease of use. We have a mixture of devices that were having trouble with authenticating with Office 365. Since moving to SMTP2GO it has allowed us to change over every on-premise device that can send notifications the ability to do so. It has also allowed us to disable Direct Send to mitigate the chance of malicious use. Cons The only con is there is no Single Sign-On option. We are wanting to move all SaaS based apps to SSO if possible. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[Postmark](https://www.capterra.com/p/254711/Postmark/) Reason for choosing SMTP2GO It was highly recommended on Reddit by other SysAdmins. Review Source Response from SMTP2GO October 13, 2025 Thanks so much for the review - we do hope to have SSO at some point in the future (roadmap 2026). JR Jonathan R. President Computer & Network Security Used the software for: 2+ years ### "Very happy customer" October 10, 2025 5.0 We have customers using MS365 and sometimes its difficult and/or unreiable to use SMTP relay with it and older equipment (scanners and notification systems). SMTP fixes that in a easy to use cost effective manner Pros Easy to use, great pricing, flexible at working with practically any system that sends emails and powerful feature set Cons We haven't found any negative about smtp2go. in fact there is even a free tier that we used for a while before we had enough usage requiring a service fee. Switched from [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) smtp2go is far more reliable a delivery method when delivery counts Review Source Response from SMTP2GO October 13, 2025 Thank you so much for the review - we really appreciate the support! MS Matthew S. IT Manager Law Practice Used the software for: 1-2 years ### "Reliable, Secure, and Great Value Email Delivery Solution" October 16, 2025 5.0 SMTP2GO stands out as a dependable, security-aware, and easy-to-use email delivery platform. It balances strong performance with transparent reporting, responsive support, and thoughtful features like DKIM/SPF setup guidance and optional archiving. Once configured, it runs quietly and efficiently, maintaining high deliverability and reliability. While network configuration steps such as IP whitelisting can occasionally slow initial setup, these are minor compared to the overall stability and value the service provides. For most organizations, SMTP2GO offers a reliable, well-supported foundation for transactional and outbound email. Pros SMTP2GO is incredibly easy to set up and use — the learning curve is minimal, even for new users. The system’s interface is intuitive, and configuration is straightforward. In terms of reliability and performance, it delivers consistently: email sending and management are smooth, with strong delivery rates and transparent reporting. Security is a notable strength — SMTP2GO supports SPF and DKIM (when your domain is verified) and helps you implement DMARC via DNS. These protocols contribute to improved legitimacy and deliverability. The service team is responsive and knowledgeable, always ready to assist. SMTP2GO also offers very good value for money. The pricing is reasonable considering the reliability, robust feature set, and backup / reporting options that offer reassurance. Overall, it’s a dependable, secure, and cost-effective solution for managing outgoing emails. Cons Whitelisting IP ranges can take a little extra effort when coordination with an ISP is required, but once configured, it’s stable and rarely needs further attention. Review Source BS Brett S. IT Assistant Administrator Chemicals Used the software for: 6-12 months ### "a great solution for cloud SMTP" October 9, 2025 5.0 A great cloud solution for our company and business for SMTP. Works great with our multiple ERP systems, printers, and many other software packages. An ease to sort out the different usages. A very responsive and highly intelligent tech support team. For a Senior Systems Administrator, I need a knowledgeable tech support team. These folks are on top of this and response time is very fast, 95% efficient if not 98.9% efficient and responsive. When they did the research for an advanced issue topic they responded back within a very short acceptable reasonable amount of time with a solid solution or explanation. The reporting limitations are very easy to work around. The pricing monthly and when you go over the reasonableness of the pricing is unbeatable. We look forward to a long and great relationship with SMTP2GO.com. Pros Eave of setup and configuration. A very nice web front end, easy to understand and administer, 2FA, MFA! Cons Not able to access data after a small window of time, would like a larger window of time for data extracts. Switched from [SMTPServer](https://www.capterra.com/p/254979/SMTPServer/) MS retired this within the server op system. Review Source Response from SMTP2GO October 13, 2025 Thanks for the review, we really appreciate the support! You can extend reporting duration if you wish - it's a fairly new feature. Or, you could use webhooks to gather information to your own data storage. :) DC David C. Administrator Oil & Energy Used the software for: 1-2 years ### "Pioneer Oil & Gas Scada Alarming Service." October 9, 2025 5.0 PERFECT! This is probable the only company that I have every been in partners with that does everything they say they can and would do. Pros I'm the Scada Administrator for an Independent Oil & Gas producer, we have a large scale Scada Ssytem. We monitor and control oil and gas producing wells and storage locations across 4 states, some of which are in very remote locations. To make all this work we created our own Cellular Private Network and we use "Text Messaging" as a means for all of our support people to receive real-time alarms. We needed to be able to send Text Messages across various Internet Providers, AT&T, Verizon, T-Mobile, Cricket, Etc.. To make this feature work we needed the ability to have our emails converted to the "Text-Messaging" protocol and SMTP2GO provided this service. They also have the means to trouble shoot why a message may have not been delivered and report on timing issues to receive the message. Easy to use and learn. Very affordable. Reports offer everything you could ask for. Their service has been "Top-Notch" very fast response with a solution to the problem. Security is state of the art, could ask for none better. I would and have recommended "SMTP2GO" to anybody that needs RELIABLE "State-of-the-Art" email/text messaging service. They have a plan that will fit any budget. I sending out about 10,000 emails, text messages a month and have not ad the first problem. I don't know what I would do without "SMTP2GO". GREAT COMPANY To WORK WITH! Cons I have found nothing that I dislike about SMTP2GO. They have been very helpful with everything that I needed to setup and make my account work for me. Review Source JA John A. Systems Admin Government Administration Used the software for: 1-2 years ### "SMTP2GO is Great" October 9, 2025 5.0 Very Positive, great application. It just simply works as advertised. Would buy it again and again when given the choice. Pros It simplified using modern email service using legacy applications. Made workflows from those applications work with minimal configuration. Cons I have no dislikes. It is simple and easy to use and setup. There is minimal effort in keeping it running. Review Source Response from SMTP2GO October 14, 2025 Thanks for the review - it's supposed to be a 'set and forget' sort of service, and we're super pleased to hear it's working exactly as intended. VR Verified Reviewer Software development Engineer Financial Services Used the software for: 2+ years ### "SMTP in steroids " October 19, 2022 5.0 I had very pleasant experience working with SMTP2Go, it saved lot of manual efforts and improved the productivity. Its dashboard made sure that the notifications reached customers on time. Pros SMTP2Go is the most reliable email exchange with ton of customisation and monitoring. I really like the fact that it can send emails with higher limits when compared to outlook. And it's dashboard interface with realtime user activities tracker is very useful. Cons It's features and customer support are good and consistent. But it could be improved. It could have a contact database in its server, which could make the integration better. And there is no much testing on analysing Emails. Review Source SW Stephen W. Senior Software Engineer, CCS Information Technology and Services Used the software for: 1-2 years ### "Need a Smart-Host for your hosted server? (yes, you do!) Then SMTP2Go is your BEST solution..." June 30, 2022 5.0 Before we used SMTP2Go as our outgoing SMTP Smart-Host, we would get many bounced emails based on poor IP-reputation from other unrelated servers in our public-IP subnet. This issue plagued us when sending to Live.com, Hotmail.com, etc. That's a SERIOUS problem. SMTP2Go has completely solved that problem for us due to their excellent IP-reputation and powerful infrastructure. We LOVE SMTP2Go! Pros Rapid support response, excellent outgoing email reputation (no blocked emails), easy set-up, and crazy-low pricing! Cons As a senior software engineer, you'd think I would have at least one Con for SMTP2Go--but I don't. They're just that good... Review Source Response from SMTP2GO July 2, 2022 Hi Stephen, Wow! Thanks for the incredible review! We really appreciate it. Awesome to hear that you are so happy with the service! Reach out to us at anytime you have questions, and happy emailing! Luis D. IT Coordinator Education Management Used the software for: 2+ years ### "The only company that would provide the service we need" January 29, 2019 5.0 We have spikes in our emailing that most other providers could not accept. As a school we send out regular reports to parents and these have always been sent by one user as fast as the system could produce them. We may have 2,000 emails going out from the server at regular intervals very quickly and no other smtp service would accept this as it looked like spam to them. Pros What we need was a service that would not impose limits on emails per user or per hour. With SMTP2go we simply set a monthly maximum for the whole school. Cons My only complaint, and I'm told it may be addressed in future, is that I cannot set a common footer for every user. The footers have to be set individually for each user, which is a chore when the footer has to be changed. Review Source James W. Digital Marketing Support Used the software for: 2+ years ### "A simply solution to sending as many emails as you want. Side step ISP email limitations." October 5, 2017 5.0 Overcoming ISP email monthly and daily limitations at a modest cost. Not more I can say to that is there? Pros No limits on the number of emails you can send from your email client. Overcomes the email limitations of many ISPs. Good metrics and support if there are issue with blacklisting. They are strict that only opt-in listsare used and that there are clear opt-out instructions. Cons Nothing. It does what it says on the tin. Sometimes there can be issues with blacklisting, but support always are responsive and help fix the issue quickly. Review Source Jason L. Director, Zero.Dot.Two Initiative Used the software for: 2+ years ### "Our organization is a heavy user for SMTP2Go to process thousands of messages. " October 5, 2017 5.0 BIPAC would not be able to do business without SMTP2Go. If we had to switch to another vendor it would require a significant time expense to have our developers rebuild applications and then to create the level of analytics provided by your platform. Pros Great analytics and openness of the platform. It provides us a lot of intelligence for how our messages are sent to companies and government officials. Cons It seems expensive for our monthly contract as compared to other solutions in the marketplace (e.g. mailgun). Review Source SC Sergio C. Genral Manager Civil Engineering Used the software for: 2+ years ### "Never Looked Back after Using SMTP2GO" April 12, 2021 5.0 We host with another company and our email was being flagged as spam and never delivered. After many hours with them all they could suggest was that i upgrade my account so i did some research and found SMTP2GO and now we use them to send all our email. Pros Easy to Use, Friendly and helpful support staff, Never experienced downtime, never experieanced email bounces, very good email tracking. Cons For me there are no cons it works all the time. Reason for choosing SMTP2GO loads of good reviews and well priced packages. Review Source Response from SMTP2GO April 22, 2021 Hi Sergio, Thank you very much for leaving us a glowing review! Glad to know that you've been so happy since you have been with us! We are too! Reach out to us at anytime, and happy emailing! :) JJ John J. CEO Computer & Network Security Used the software for: 2+ years ### "Love it - just makes life simple as an MSP" April 12, 2021 5.0 Pros I don't use alot of the features - I use it for setting up all my Multi Function Devices at customers site - with IP authentication makes scan to email setups super simple. No more hassleing with getting the ISP of choice SMTP server to talk. Enter smtp to go and walk away. LOVE IT. Also make life simple for IMAP/POP mail users to send from everywhere - Yes this can be setup - but SMTP2GO just makes it easier - and then I am off to the next job. When I have needed support - customer email going wild (spammy virus) support was awesome! Cons Well if it was completely free that is always better... But life doesn't work that way Review Source Response from SMTP2GO April 22, 2021 Hi John, Thank you for leaving us an awesome review. We love our support team and glad you do too! They are always around, so reach out anytime! Happy emailing! :) Gus S. Chief Marketing Officer Program Development Used the software for: 2+ years ### "No matter what... it always delivers" January 9, 2019 5.0 My experience with SMTP2GO has been better than expected. They are reliable, great customer service, and fast delivery. Pros Great software, easy to configure and easy to use. Very detailed stats and outstanding deliverability. I've been using SMTP2GO for many years and never had a problem. It just works. Cons Can't really think of anything negative to say about them, they do what they say, and they do it good. Review Source BK Bernd K. Managing Director Information Technology and Services Used the software for: 2+ years ### "Best SMTP Provider" February 1, 2021 5.0 We are an IT Service Provider and are using SMTP2GO for many of our clients. Mostly to send out emails on the local Mail Server but also for any custom build software which needs email sending functionality. SMTP2GO has proven to be rock solid. In all he years, we have never looked anywhere else. And if there is an issue such as a bad IP, their support is super fast and always got the issue sorted on first try. Pros It's extremely simple to get started, the software is straight forward and offers all the features we need. Cons I didn't find any cons for this software. Reason for choosing SMTP2GO SMTP2GO had the best overall packages and was so easy to use. And my questions got almost installed answered. Review Source Response from SMTP2GO February 3, 2021 Hi Bernd, Thank you so much for your review. We really appreciate it! If you ever have any questions, you know where to reach us. :) Happy emailing! VR Verified Reviewer Sir Internet Used the software for: 2+ years ### "SMTP2GO - Well rounded, easy to use MTA service" January 9, 2019 5.0 Our main client is a animal welfare NGO. They have experienced some issues in balancing service quality with budget. Some of the test/ support features that a fully commercial operation might have access to have yet to happen. Rick - our usual support person has done a really wonderful job of getting us through a few roadblocks Hope the team feels our appreciation Pros The main things: \* Outstanding service quality \* Heavy commitment to quality customer support \* Smooth considerate and competent handling of a variety of mission critical incidents \* Easy memorable setup process \* Caters for a wide range of end user use cases \* Adequate metrics -- easy to use and not over complicated Cons We're in New Zealand. Sometimes the backend load is a bit slow Review Source AB Allen B. Director Services Computer Networking Used the software for: 1-2 years ### "Excellent SMTP service" May 6, 2022 5.0 Overall I'm very satisfied with SMTP2GO. Our email volume is around 30k per month and SMTP2GO can easily handle it without any downtime or lag. Pros SMTP2GO is very easy to use. You can make multiple ID/Pwds for different IPs and servers and can route emails via it. Cons The reporting feature is very basic and you need to export your data into excel/csv to properly filter or search it. Reason for choosing SMTP2GO Cost is very feasible. Review Source Richard D. Owner Design Used the software for: 2+ years ### "Great service" January 18, 2019 5.0 I've used smtp2go for years I use mainly to backup the imap email I provide that comes with poor outgoing mail servers. Pros Very helpful service that's really easy for me and my customers to use. Cons Nothing really it's just a great all round service. Review Source VR Verified Reviewer AI and ML Engineer Financial Services Used the software for: 1-2 years ### "Excellent Value" May 14, 2019 5.0 We're using their outgoing mail server service. It's flawless and a life saver. We look forward to growing our business with them in the future. Pros SMTP2GO has been reliable, straightforward with billing, and responsive to my issues. Their pricing is also flexible for lulls and surges of service requirements. Cons No complaints. Honest! It works. It's fairly priced. ...and they are there when I need them. One minor con... Their summary reporting of email status isn't ideal for large deliveries. I believe they could use a redesign. I'm sure they know it and are probably working on one. Review Source Response from SMTP2GO November 2, 2020 Hi there, Thank you for the awesome review! We really appreciate it! Any suggestions you have, we are happy to listen and pass them on to the team. Happy emailing! :) VR Verified Reviewer IT Systems Architect Used the software for: 1-2 years ### "easy to use. " October 5, 2017 5.0 Pros easy to use, have the proper tools to diagnose an email flow issue. reporting is quick to get the results. Cons when an issue occurs, cant call support. it would be nice to speak with a tech on the phone. have to wait for emails. email could be down. Review Source Similar Products Featured ## Related categories [Email Archiving](https://www.capterra.com/email-archiving-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Management](https://www.capterra.com/email-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.