# Page 3 | SMTP2GO Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is SMTP2GO the right Email Management solution for you? Explore 178 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166646/SMTP2GO/reviews --- SMTP2GO 4.9 (178) [View alternatives](https://www.capterra.com/p/166646/SMTP2GO/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of SMTP2GO ## Showing most helpful reviews Showing 51-75 of 178 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Lars G. Voorganger Computer Software Used the software for: 2+ years ### "SMTP2GO as a worry free mail service" January 9, 2019 5.0 I experienced problems with sending mail from my own server. Often they didn't arrive. Therefore I wanted to have a solid worry-free, reliable solution for sending mail instead of configuring and maintain a smtp-server myself. The quality is very good for the prices. I would recommend SMPT2GO to everyone. Pros I like the ease of adding new users in a very short time. The multiple ports and protocols are a big pro. Also the stats / reports are nice to have. Cons You cannot assign a webhook to a single user. Review Source PK Philip K. Owner Internet Used the software for: 2+ years ### "A reliable solution for problems sending e-mail" May 15, 2019 5.0 I previously used the SMTP servers from my web host and my ISP and both would have occasional but annoying problems; I would send e-mails to certain recipients that wouldn't arrive. When this happened the companies would blame other people and be generally unhelpful. With SMTP2GO, I never have any problems and can trace everything. Pros It is easy to set up and provides excellent and complete reports. Also the company is the most responsive provider I deal with. Any e-mails to them are responded to by a human within minutes. Cons Ideally, my ISP or web hosts should provide a better service and I shouldn't need to pay extra for SMTP2GO. But since I made the choice, sending e-mail has been flawless and so I consider it to be worth the money. Review Source Response from SMTP2GO October 20, 2020 Hi Philip, Thank you for the review! We are so glad you are with us! If you ever have any questions, please don't hesitate to reach out! Happy emailing! :) Giulia I. Director Education Management Used the software for: 2+ years ### "Easy to use and reliable" April 7, 2021 5.0 Overall the experience has been good: we've been using the service weekly Pros SMTP2GO allows you to keep in touch with your Customers and Leads at the touch of a button, the delivery rate is great and the reporting allows you to constantly update you lists Cons I can't think of anything right now, the experience has been good Reason for choosing SMTP2GO the other supplier did not trust our lists and kept interrupting the service without advising us. There may be various reasons for a company to delay updating the lists, it is important to adive them rather than stop the service Review Source Response from SMTP2GO April 22, 2021 Hi Giulia, Thank you for taking the time and leaving us a review. We really do appreciate it! Super happy to hear that your experience with us has been great! Do let us know if you have any questions. Happy emailing! :) VR Verified Reviewer President Transportation/Trucking/Railroad Used the software for: 2+ years ### "service is impeccable! " May 14, 2019 5.0 our ISP didn't provide an SMTP server with any reliability. our emails stopped going out and as our business is very much email driven it was vital to find a service provider that would be beyond reproach. Success was received once we were given a referral to smtp20 by our software providers. The referral proved to be perfect, and we have not looked back once since moving to smtp2go and nor will we. The very small issues regarding billing and service that we have had, were rectified immediately with 0 down time and superb & expeditious customer service. Pros No down time, superior service and communication is awesome! Cons my con for the software would only be price. I don't find it unreasonable but if i have to provide a negative, then this would be the only thing i could think of. Review Source Response from SMTP2GO November 2, 2020 Hello! Thank you for the amazing review! We are so glad that you are happy! If you ever have any questions, please do let us know! :) TS Tony S. Partner Information Technology and Services Used the software for: 2+ years ### "SMTP2GO A solution to blocked emails" September 22, 2020 5.0 I have several clients who were having their emails being rejected by various other receiving domains, by using smptgo they are now able to send emails and know that they will be received by their clients and no business will be missed. Pros Relatively easy to use, high mail limits, lots of help and advice. You can have several domains all linked to your account making management easier. The email log will show you any emails that are having problems. To be honest once all set up we just tend to leave it alone and just log in once a year to renew. Cons First time set up can be a bit daunting. Verification could be easier. Reason for choosing SMTP2GO Looked at the features and read a few reviews and it seemed to be the most appropriate for our needs. Review Source Response from SMTP2GO September 29, 2020 Hi Tony, We appreciate your awesome review! Let us know if you have any questions. Happy emailing! YK Youssef K. Chief Technology Officer Marketing and Advertising Used the software for: 2+ years ### "Easy to setup - very useful smtp service" February 7, 2020 5.0 we started using SMTP2go long time ago when our hosting server's IP got blacklisted. getting started was very easy and we were able to create different user accounts for our clients and to control their monthly spending limits Pros very simple setup, easy to get started and most importantly we can use it for all our clients websites we develop with the need for an smtp account from their side Cons there is no specific issue in the software, it helped us deliver our clients emails perfectly Alternatives considered [Mailgun](https://www.capterra.com/p/159630/Mailgun/) Reason for choosing SMTP2GO price and easy setup Review Source Response from SMTP2GO October 1, 2020 Hi Youssef, Thank you for the amazing review! We are glad you are with us. Reach out anytime you have questions. Happy emailing! :) Mathijs G. Product Owner Web & App (a.i.) Renewables & Environment Used the software for: 2+ years ### "Super easy and User friedly" May 14, 2019 5.0 Pros I struggled with managing my own smtp server, I got hacked on my own server. Then switched to this service and the problem was solved. Very easy setup and maintenance. Cons No dislikes. Software does what it suppose to do. Review Source Response from SMTP2GO November 2, 2020 Hi Mathijs, Thank you for your awesome review! Please let us know if you have any questions! Our support team is ready to help! :) Happy emailing! VR Verified Reviewer Information Technology Manager Architecture & Planning Used the software for: 1-2 years ### "SMTP2GO Review" January 9, 2019 5.0 We are experiencing higher email delivery rates by using a trusted SMTP relay. Pros Support and help section are well devised to assist with setup of the SMTP relay. There is also assistance for less common mail servers such as Exim and configuring it for use with SMTP2GO was not overly difficult. Being able to easily lock down senders to a domain and/or IP address is another nice feature. Cons Nothing not to like. There was a billing issue but this was easily resolved by the support team. Review Source IS Ian S. Website Administrator Construction Used the software for: 2+ years ### "SMTP2GO for reliable email delivery" March 5, 2019 5.0 I started using SMTP2GO when my ISP's shared server I use to host my website wasn't getting emails through to the users. It turned out that the server appeared on various blacklists and it's reputation was not being maintained by the ISP. I switched to SMTP2GO and have never looked back. Emails are delivered reliably and with ease, and the comprehensive reporting allows me to troubleshoot in the event that email isn't delivered for some reason. Pros The fact that my email is delivered reliably, while I don't have to worry about maintaining the reputation of my outgoing email server. Cons I don't really have any least liked things; the product just works once set up properly. Review Source Response from SMTP2GO November 3, 2020 Hi Ian, Thank you for leaving us a review! We are so happy to hear that it's working out great for you! Reach out to us at anytime! :) GB Gabriele B. Administrator Entertainment Used the software for: 6-12 months ### "Good transactional email service" May 15, 2023 5.0 Pros Surely it is one of the best transactional email services. It's safe and reliable. We can say that it is a guarantee in this sector. Cons The SMTP2GO logo, in the free version, is unfortunately present in the email template, even if it is displayed elegantly. Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) I find the free version of SMTP2GO better. For example, the company logo in the email template is displayed smaller. Review Source Ramon V. IT Director Food & Beverages Used the software for: 2+ years ### "SMTP2GO, great smtp solution for people using cloud email services." January 18, 2019 5.0 We have been using SMTP2GO for years now without any issues. We use it for scanners/multifunctional printers so that they can send emails, and also for any type of mailing from our human resources system. Pros \-Easy to use -0 downtime -Excellent pricing -Great customer service Cons I really have no problems with the software or service. Review Source JB John B. Chief Financial Officer Real Estate Used the software for: 2+ years ### "Ironic Timing for a review request" May 17, 2019 4.0 Up to the above issue we have had no issues Pros Easy to set up and maintain Reasonable cost Cons Ironically we have recently received several emails from SMTP2GO regarding a scam email. We did have a legitimate change in our credit card info and received an email requesting to update and we did so. It has left us feeling uneasy and concerned our credit card may be compromised. We attempted to call customer support and it rang and rang without answer. We are monitoring our card and uneasy about attempting to log into our account. Review Source Response from SMTP2GO October 19, 2020 Hi John, Thank you for your review! Let us know anytime, if you have questions regarding any emails from us. We are ready to assist you! :) CG Christophe G. gm Apparel & Fashion Used the software for: 1-2 years ### "Perfect Tool" January 9, 2019 5.0 I am very datacentric. I am CEO and old programmer at the same time. So I like to drive the company by data, and I push all the company to drive their services by data. So I did some programs which daily extract data in the ERP, compile these datas, write the data in XL and send XL to the approriate users via email. Previously I did it with a classic SMTP, and as there were too many emails, the smtp servers banned me for abuse detection. So a lot of time lost to reset, to reconfigure.... Since SMTP2Go, nothing to do, work smoothly. Pros What I like the most, is that it is invisible. It works all the time. I send 20.000 / months. Smooth, no issues. It is easy to set-up, easy to program in any language. I use VBA or VBScript, so easy. Cons I do not know. I didn't have any issues. I hope, the company and this service will remain active for a long time. You never know who purchase who. Review Source HH Hartley H. President Wholesale Used the software for: 2+ years ### "We couldn't send outgoing emails with our ERP software / or scanner before using SMTP2G0" May 14, 2019 5.0 Pros SMTP2G0 cured our issues of not being able to get outgoing emails from ERP software or scanner to send. once we setup SMTP2GO our emails have not had any outgoing issues since. We were trying to resolve these sending issues with ERP software company, email hosting company, outside IT provider, and internet provider. No one could resolve, but once SMTP2GO was suggested by another user, boom, our issues were resolved. Cons I have no cons to report on - we are very happy with SMTP2GO! Review Source Response from SMTP2GO October 30, 2020 Hi Hartley, Wow, that you for the great review! We are so happy that you are happy! Reach out to us if you ever have any questions! Happy emailing! :) VR Verified Reviewer Unix Linux System Administrator Internet Used the software for: 2+ years ### "Very helpful" January 12, 2019 5.0 Very helpful service which took the hassle off my shoulders of getting a no-SPAM authentication from each email providers . Pros In times where so many 'big' email providers like Yahoo, Hotmail, Gmail etc. trash emails from new unknown mail servers to the SPAM folder of clients accounts or even refuses them, this system allows to levitate the suspicion of being SPAM and allows for proper email communications to take place. It really helped me offering a proper email service to my clients. Cons It was a bit difficult to set-up the DNS records at start but I can't find anything I don't like about this service. Review Source PG Paul G. Director Information Technology and Services Used the software for: 2+ years ### "Excellent Product & Service" May 6, 2022 5.0 Very positive overall. The software works well with high reliability and the support we have received when required was excellent Pros The set up is very straightforward and the control panel is informative and easy to use Cons I can't find any features that I don't like Review Source Response from SMTP2GO June 30, 2022 Hi Paul, Thanks so much for writing us such an awesome review! We love that you are so happy. Let us know anytime you have questions! RK Ronald K. Director of Infrastructure Information Technology and Services Used the software for: Less than 6 months ### "Great for large amounts of the email in a commercial setting" December 29, 2022 5.0 This is excellent product for commercial email. Pros It’s a very reliable piece of software is very easy to set up. Cons I would like to see more AI and more API functionality. Reason for choosing SMTP2GO Recommended by a peer. Review Source PL Panos L. Senior Software Engineer Computer Software Used the software for: I used a free trial ### "Lifesaver" December 4, 2020 5.0 Pros It just works. It's good being fancy and all, but in the end, it's the product that matters. Simple layout, no dynamic loading. Clean sections. I love it. Cons No real downside to their services. If I had to, I would change the following: The overall style of the app, make it feel more modern. Support light/dark mode. Just to make it simpler on late night debugging. The logo feels a little outdated. The landing page could use a breath of fresh air. Alternatives considered [Mailgun](https://www.capterra.com/p/159630/Mailgun/)[Mailjet](https://www.capterra.com/p/130105/Mailjet/) Switched from [SendGrid](https://www.capterra.com/p/204113/SendGrid/) The support was kind, but in the end not helpful. The company was stuck with tons of undelivered emails in Black Friday weekend. Hell. SMTP2GO worked 100% no missed deliveries, no nothing. Review Source Response from SMTP2GO December 8, 2020 Hi Panos, Thank you for the review! We are so happy that you are with us. We love your suggestions as well! Reach out if you have any questions. Happy emailing! :) RP Roy P. consultant Management Consulting Used the software for: 2+ years ### "It no longer works as it used to." September 17, 2020 5.0 See above. I would be delighted to talk with somebody at SMPT2GO if they can spare 5 minutes. My number is \[SENSITIVE CONTENT HIDDEN\] and I am based in France. Pros A geek receommended SMPT2GO to resolve a problem caused by MS-Outlook. Microsoft does not want to know about this problem, much less deal with in. Cons For the past several weeks the problem has once again become acute. SMTP2GO is no longer effective. I have no idea why this is so. Neither does my geek. Review Source Response from SMTP2GO September 21, 2020 Hi! We'd be happy to chat. You can message us and we'll call if you like (your phone number was hidden). We even have a French speaker on staff. :) HD Hendrik D. Director Computer Software Used the software for: 2+ years ### "SMTP2GO" February 5, 2020 4.0 Pros \* the new statistics. \* the ease to handle bounces/softbounces \* their strick police about the quality of their users. Read: no spammers allowed ;-) Cons \* the slow website. It can take a while before everything is displayed Reason for choosing SMTP2GO https://www.serversmtp.com/ \* The other mentioned a more aimed at "big users" and I'm a small user... And small users have also the right to send out newsletters through a quality SMTP service I think. \* But I do need to send out newsletters and want to (best possible) be sure if they went into the "Inbox" and not in their "Spam folder". \* their price is to high to afford. I'm mainly using it for sending out "Flashmails" for a non-profit user. Review Source Response from SMTP2GO October 5, 2020 Hi Hendrik, Thank you for the awesome review! We look out for our customers equally, large or small! Please reach out to us anytime and happy emailing! :) Nathan C. Managing Member Used the software for: 2+ years ### "Very easy to use and fills a gap reliably!" October 5, 2017 5.0 Pros It provides an easy sending mechanism that prevents bouncebacks due to shared hosting environments. Review Source LB Lynton B. Managing Director Photography Used the software for: 2+ years ### "Easy Outgoing Email, Anywhere!" May 15, 2019 5.0 Able to send emails wherever I am in the world. It just runs in the background and I've never had an issue. Pros I travel regularly, and frequently hit problems where I couldn't send email via the hotel WiFi. It was always an outgoing mail server issue. With SMTP2GO, I've never had a problem, from the U.S. to Vietnam, to Europe. Cons There's nothing I'm unhappy with, it just works. Review Source Response from SMTP2GO October 20, 2020 Hi Lynton, Thank you for your awesome review! We are so happy to hear that we are working well for you, even on your travels! :) Reach out to us anytime! SA Silvan A. It manager Pharmaceuticals Used the software for: 2+ years ### "SMTP2GO Review" May 17, 2019 5.0 More than 3 years we've been use these services we did not find any major issue or trouble, any queries are answered quick and clearly, overall we are quite satisfy with smtp2go mail delivery services. Pros This smtp2go services is the most stable mail delivery services any spam will be filtered and reported here, so we can keep our mail verified and spam free. Cons At moment i cannot find any cons with this services Review Source Response from SMTP2GO October 19, 2020 Hi Silvan, Thank you for your awesome review! We love to hear that you've been with us for so long! Reach out to us anytime! :) TW Toby W. CIO Real Estate Used the software for: 2+ years ### "Reliable SMTP Relay" January 9, 2019 5.0 As we removed internal mail server we discovered issues with Office 365 mail relay for legacy systems and those that could generate high volumes of alerts. SMTP2Go resolves this and gives us the ability to get anything to mail relay from wherever is it based Pros Really simple to setup and use. Great solution for legacy devices like older Multifunction printer/copiers, old payroll system that wouldnt talk to Office365 and for bulk alerts from comms room temp sensors, backup apps and building management. Allows us to whitelist source IPs or use usernames/passwords for sites without a static IP. Reporting dashboard makes it easy to troubleshoot delivery issues. Cons Cant really think of anything. Havent had a single issue Review Source SM Simon M. Technician Business Supplies and Equipment Used the software for: 6-12 months ### "Good but too strict" May 6, 2022 4.0 Good and easy at first, but may change soon due to increasing security measures Pros Easy to use and setup simple SMTP scan to email services. Cons Security becoming too strict and will make deployment of scan to email services very difficult. Review Source Response from SMTP2GO June 30, 2022 Hi Simon, Thanks for leaving us a review, we really do appreciate it! :) Let us know anytime if you have any questions along the way! Happy emailing :) Similar Products Featured ## Related categories [Email Archiving](https://www.capterra.com/email-archiving-software/)[Transactional Email](https://www.capterra.com/transactional-email-software/)[Email Management](https://www.capterra.com/email-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.