---
title: "Flowlu Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Flowlu the right Project Management solution for you? Explore 387 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://bx-capterra-9jkl9g9y3-g2dm.vercel.app/p/166656/FLowlu/reviews/"
page_type: "reviews"
language: "en"
---

Flowlu

4.8 (387)

[View alternatives](https://www.capterra.com/p/166656/FLowlu/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of Flowlu

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

FA

Farhan A

Associate DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“It offers a wide range of features that help manage projects, finances, and workflows in one place. While there is a learning curve initially, once set up, it becomes an effective tool for organizing operations and improving visibility across teams.“

January 22, 2026

YS

Youssef S

Commercial DirectorMedical Devices, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“Invoice template customization, Email feature is a little buggy, Needs plenty of effort to import data“

October 2, 2025

AM

Alejandro M

Operations ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months.

“It’s powerful in terms of centralizing project management and operational workflows, but it still requires improvement in analytics, reporting, and CRM integration to be a true all-in-one solution.“

October 2, 2025

AM

András M

COO and Marketing SpecialistMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only drawback I’ve noticed is that I cannot create separate task lists within projects.“

October 1, 2025

FA

Farhan A

Associate DirectorMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months.

“What I liked most about Flowlu is how it brings CRM, project management, and finance tracking into one clean, easy-to-use platform.“

January 22, 2026

AM

Alejandro M

Operations ManagerMarketing and Advertising, 51 - 200 employeesUsed the software for: Less than 6 months.

“The CRM module is not deeply integrated with projects, which creates some duplication of effort.“

October 2, 2025

OF

Oliver F

Marketing HeadMarketing and Advertising, 2 - 10 employeesUsed the software for: 6-12 months.

“The extensive library of apps and available integrations ensure that all and any tasks can be completed, ensuring excellent value of money“

October 2, 2025

CA

Charlotte A

CEOManagement Consulting, Self-employedUsed the software for: 1-2 years.

“If you have a free account, it gets deleted with no warning, which has happened to me a few times, including when I was on a trial before getting a paid version, so I had to start from scratch again - very frustrating.“

July 9, 2025

## Showing most helpful reviews

Showing 1-25 of 387 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Monique M.  
SDR  
Financial Services  
Used the software for: Less than 6 months

### "Sales Reps in need of a CRM tool, get Flowlu now!"

July 17, 2025

5.0

I love using it. It has made keeping track of my prospects very easy.The search process to find my prospects is intuitive.

Pros

The ability to try before buying, up to a certain data amount. I had several days of full time use at work and did not want to cancel my plan when given the option. It was much more beneficial for me to upgrade my plan.

Cons

The lack of videos specific to me as an independent sales contributor using the database as my CRM. I am learning how to optimize it as I go along.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Flowlu

The ease of use and pricing made Flowlu the best choice for my needs.

Review Source

Response from Flowlu

July 17, 2025

Hi Monique, Thanks so much for the kind words — we’re really glad Flowlu’s been helpful for keeping track of your prospects. Appreciate the note about video content for solo sales reps like you. That’s something we haven’t covered enough yet, but we’ll definitely keep it in mind as we build out more resources. If there’s anything you wish existed to make your day easier, just let us know. We’re listening. — The Flowlu Team

KF

Katelynn F.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: 1-2 years

### "Signed up for Flowlu & never considering anything else"

October 1, 2025

5.0

Very positive experience, loved it from the get-go, enjoy how all-in-one the platform is, huge upgrade from my previous platform which also cost more than Flowlu

Pros

How much of an all-in-one platform it is, very impressive especially for such low prices, even free options.

Cons

Haven't discovered one yet, maybe after upgrading my plan I'll have better feedback on this question

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)

Reason for choosing Flowlu

Easier to understand, more affordable, made more sense for my needs overall

Switched from

[Podio](https://www.capterra.com/p/128631/Podio/)

Podio never changed, couldn't keep up with the improvements other platforms make

Review Source

VR

Verified Reviewer  
Co-CEO Sales and Administration  
Chemicals  
Used the software for: 1-2 years

### "Can't beat it for the price"

July 14, 2025

3.0

Overall, the product is good. Wish there was more customer support in the US that could provide quicker resolutions and answers.

Pros

Very cost effective and customer support is quite friendly. The mobile app is useful although. When updating data, it is very quick.

Cons

Limitations on formatting invoices, limited ways to send data for invoice history. Mobile app missing some vital pieces of info that are only available on web app. API documentation needs to be updated. While customer support reps are great people and happy to do their best to help, it seems bugs that are reported, issues needing to be resolved, and some questions go unanswered for long periods of time while "waiting for a response from development team".

Review Source

Response from Flowlu

July 15, 2025

Hi there, Thank you so much for your honest and thoughtful review. We really appreciate you taking the time to share your experience with Flowlu. We’re glad to hear you’re finding good value in the platform and that our support team has made a positive impression! We also hear you loud and clear on the areas that need some love — especially around invoice formatting, API documentation, and mobile app limitations. We know how important these pieces are, and we’re actively working on improvements behind the scenes. As for your note about support coverage in the US — totally fair, and something we’re exploring as we grow. Your feedback helps us prioritize what matters most to our users, so thank you again for sharing. If you ever want to pass along more details or ideas, feel free to reach out — we’re always listening. Cheers, The Flowlu Team

AW

Aaron W.  
Principal  
Wholesale  
Used the software for: 6-12 months

### "Flowlu delivers practical automation for small and midsize business (SMB) employees"

October 3, 2025

5.0

We see Flowlu as an essential part of our company success as we scale. After bouncing between different all-in-one CRM systems, we finally found a platform we don't feel is holding us back.

Pros

Flowlu is designed for practical use from start to finish. Its modular system gives you the freedom to customize the platform to fit your exact needs. This setup encourages you to define your best processes, allowing you to effectively use Flowlu for your daily work, metric monitoring, and reminders.

Cons

The initial setup forced us to strategically define our needs, which ultimately made the platform useful. While some modules required time to evaluate, even the ones we decided not to use weren't a waste of time—they gave us greater focus on what truly matters to our process.

Switched from

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)

The Pipedrive native system proved to be lacking, forcing us to invest in an additional SaaS subscription just to fill the gaps. Even after that extra investment, the combined solution still didn't meet our needs.

Review Source

FT

Fabio T.  
Manager  
Construction  
Used the software for: 6-12 months

### "Flowlu Keeps Our Team Organized and Efficient"

September 30, 2025

5.0

My overall experience with Flowlu has been very positive. The platform provides strong Security, great Value for Money, and responsive Customer Support. The tools for Project Collaboration and Team Collaboration make it easy to keep everyone aligned, while Project Tracking ensures that deadlines are met. In addition, the Employee Management feature has helped us stay organized internally. Overall, Flowlu has improved the way we manage our work and made our team more efficient.

Pros

The Project Collaboration, Team Collaboration, and Project Tracking features make it very easy to keep our groups organized and meet deadlines. It really improves efficiency and helps our team stay connected.

Cons

Sometimes the platform can feel a bit overwhelming at first because it has so many features. It takes some time to learn how to use everything efficiently, but once you get used to it, it works really well.

Alternatives considered

[Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)

Reason for choosing Flowlu

Because have the integration for groups and have what i need

Review Source

LH

Lucia H.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "100% recommend. "

September 30, 2025

5.0

Excellent customer support and great for project tracking. Flowlu is a useful tool for running a business.

Pros

Very useful, affordable, a great introduction to running a virtual office; and a great tool for collaboration and employee management.

Cons

None so far. I cannot think of any cons at this moment. The experience has been good so far. No complaints.

Alternatives considered

[Clio](https://www.capterra.com/p/105428/Clio/)

Reason for choosing Flowlu

Value for money and ease of use. Flowlu offered better prices.

Switched from

[Slack](https://www.capterra.com/p/135003/Slack/)

Because I needed more features for project management.

Review Source

FA

Farhan A.  
Associate Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic Product "

January 22, 2026

5.0

Overall, Flowlu has been a solid and reliable platform. It offers a wide range of features that help manage projects, finances, and workflows in one place. While there is a learning curve initially, once set up, it becomes an effective tool for organizing operations and improving visibility across teams.

Pros

What I liked most about Flowlu is how it brings CRM, project management, and finance tracking into one clean, easy-to-use platform.

Cons

The interface can feel overwhelming at first due to the number of features, and the learning curve is steeper compared to simpler tools.

Switched from

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Yes I've already purchased a new tool which is more handy

Review Source

Response from Flowlu

January 30, 2026

Thanks so much for the thoughtful review, Farhan. We’re really glad Flowlu helped you bring CRM, project management, and finances together in one place. You’re right about the learning curve. There’s a lot under the hood, but we’re happy it paid off once things were set up. We appreciate you sharing both the positives and the honest feedback, and we wish you all the best moving forward.

TT

Trung T.  
Director  
Hospitality  
Used the software for: 2+ years

### "so far so good"

October 1, 2025

5.0

We go together with Flowlu for more than 5 years and feel so far so good. The app is capable for team management and easy to process.

Pros

Project Tracking is so good Easy to access everything in works Good for team work Value for Money :)

Cons

Everything is seemed to be good but you must improve App in Android/iOs platform Your app is quite simple and can reach from phone well.

Switched from

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

i need a software to take care everything for projects, not only CRM

Review Source

NY

Nilay Y.  
Managing Partner  
Management Consulting  
Used the software for: 2+ years

### "CRM experience "

October 2, 2025

4.0

We use for years and happy especially about linked Record list and connection between Record list and CRM items

Pros

CRM interface is user friendly. Links between CRM and record list is advantage. Adjustable user interface is good. You can expand the information you enter with custom fields

Cons

List import is problem because of CSV file format. Time tracker is not practical. CRM repost is not customizable. It is very basic.

Alternatives considered

[monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[WorkCanvas](https://www.capterra.com/p/10025934/WorkCanvas/)

Reason for choosing Flowlu

Price and easy to start. Record list option. No need for further financial functions

Review Source

EA

Eva A.  
Founder Director  
Publishing  
Used the software for: 1-2 years

### "Great overall"

October 1, 2025

5.0

Great overall. We use it as a database for our rights deals at the agency and it's great to have all the parts of the process in one place

Pros

Security, customer support and project collaboration are great. Whenever I had an issue I always received a helpful and useful reply.

Cons

It would have been very useful to have active reminders popping up as it is essential for us to track parts of the process that have not been completed

Alternatives considered

[Rightsline](https://www.capterra.com/p/219305/Rightsline/)

Reason for choosing Flowlu

I considered The Rights Manager but I it was not an option above. I chose Flowlu because it was cheaper but unfortunately it does not have all the features we need

Review Source

MR

Mitchell R.  
Audition Coach  
Performing Arts  
Used the software for: 6-12 months

### "Makes life easier"

July 9, 2025

4.0

I'm very happy with my flowlu. I'm able to quickly and easily keep track of my clients and their details, and the invoicing templates and invoicing system is a lifesaver. Keeps track of everything so I don't have to, and makes it look incredibly professional. Very happy!

Pros

The ability to quickly and easily invoice makes life a lot easier. Setting up invoicing templates which can be easily edited and send in a matter of minutes helps me not to forget

Cons

I'd like to be able to have more control over the organising of the sidebar, as there are a bunch of features I don't need to use. I also find the manner in which the settings are spread out to be unintuative and hard to find the specific thing I need

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Flowlu

Cheaper, more intuative, included invoicing, and the special url was definitely a factor

Review Source

AS

Atte S.  
Account-Based Marketing Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "CRM, ERP, One "All-Around" Business SaaS in One Package"

May 29, 2021

5.0

All in all, Flowlu is much better than I expected. Ofc. any SaaS is constantly evolving and there are always some features that are missing, but to my surprise I haven't come across with any "missing features" with Flowlu, as of yet. I am sure there are some things that don't work as you'd like, or something just simply is missing, but to be honest... This is by far the best experience I've ever come across with any SaaS when comparing to my intial expectations.

Pros

My headline says it all. Flowlu truly is not JUST a CRM. It's actually a holistic "all-around" business management SaaS. So it has CRM functionalities, but that's not all. Which is exactly why I got it! From the first moment on when I logged in, I saw the UI which is SUPER clean! Now that's what I talking about! But the actual big thing here is the vision this team has for Flowlu. From what I can tell... from what I've seen and experienced so far... This tool is quite unique. They actually aim to create a COMPLETE SaaS tool that is not just CRM, ERP, or any one individual "corner" of the business SaaS landscape. Flowlu actually already has all of the core functionalities that you'd be looking for in any CRM, but in addition to that, it has time tracking, invoicing, etc. And all these together help you build a solid business on top of one SaaS that is going to swallow many competitors in the years to come. ...And one thing that was actually quite amazing! At first when I read the comments here and saw people praising their customer support... I didn't really believe all of them. But now that I've had some personal experience with Flowlu and the team, I can't but hit you with 5 tacos! You even responded to my "not so urgent" support ticket on Saturday, which I truly didn't expect :) The support team is very kind and knowledgeable, they give you short and precise answers with clear instructions. Now, what else could I wish for? Well, not a thing!

Cons

Now, this is a tough one. No joke. As there is hardly anything I "dislike", which is super rare in SaaS tools. Though if I had to mention one thing... It would be the MAS functionalities. ...But then again, I didn't get Flowlu to do marketing automations. But I wouldn't be surprised if they went ahead and implemented these functionalities into the tool in the years to come, as it would be very much in line with their vision for Flowlu. So yes, I guess I could mention the MAS side as a "con", but they don't even claim to offer that so really I can't complain :D

Alternatives considered

[Plutio](https://www.capterra.com/p/179406/Plutio/)[Erxes](https://www.capterra.com/p/194629/erxes/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Flowlu

I chose Flowlu for its "completeness" in the vision and problems they are trying to solve. Flowlu isn't "just a CRM" or "just an ERP"... It's one holistic ecosystem in one package.

Review Source

Theo P.  
Managing Director  
Management Consulting  
Used the software for: Less than 6 months

### "A decent option for agile all-in-one project management."

June 7, 2021

4.0

We run several projects for multiple clients in different industries (LMS set-ups, business strategy direction, events management etc.), and thus have processes that don't always translate between these customers. Flowlu has been a boon by providing a single point of reference for all the projects and timelines, where we can store, invoice and manage all the projects.

Pros

There are lots of functions that speak to product and project development, The onboarding module is excellent (and provides a great experience while helping to figure out the relevant settings), Calendar sharing is great (if you use Google Calendar), The e-mail linking is helpful (especially for CRM and invoicing). Kanban overview and functions are a gem.

Cons

There are a few unintuitive processes, such as timeline management, workspaces aren't immediately obvious (remember, projects go in workspaces). Free account is actually only a 2 week trial (not obvious during signup). Calendar only integrates with Google Calendar. Only 1 user can be assigned to a specific task. No guest additions with limited visibility to CRM.

Alternatives considered

[OneHash CRM](https://www.capterra.com/p/206491/OneHash/)

Reason for choosing Flowlu

Better UI, faster reaction by support, better documentation and onboarding experience.

Switched from

[ClickUp](https://www.capterra.com/p/158833/ClickUp/)

Clickup (which we absolutely loved) is only project management, and we needed to manage the full business including CRM, Invoicing etc.

Review Source

TW

Terence W.  
Owner  
Photography  
Used the software for: 1-2 years

### "Versatile CRM software"

February 1, 2024

5.0

Pros

Flowlu was very easy to use and set up. I have used several other CRM systems before I finally landed on Flowlu. It's such a cost-effective software and also allows you a lot of customization if you want it. The team is also constantly working on it and providing new updates and features on a regular basis, so it's great to see Flowlu continue to increase its potential.

Cons

Flowlu is not as well established as the other CRM systems, so it's still missing things like a contract builder and the ability to eSign documents. If that is important in your workflow, you will have to complete this through a different software, but this feature is on its way.

Alternatives considered

[HoneyBook](https://www.capterra.com/p/162588/HoneyBook/)[17hats](https://www.capterra.com/p/144328/17hats/)

Reason for choosing Flowlu

The pricing was better for Flowlu, there was potential for upgrades with your roadmap and it was easier to setup, navigate and use your software compared to the other ones that so much more complicated

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

StudioNinja was the other one I switched from.

Review Source

Response from Flowlu

March 15, 2024

Hello Terence! Thanks a lot for your positive feedback!  We’re really happy that you value Flowlu so highly. As for the contracts and documents builder, our team has finally released it at the end of 2023, so you can feel free to create and customize documents on Flowlu now. Unfortunately, E-signature is not currently part of the document builder, but our development team will definitely add it to the document builder in future updates, and this request is already on our roadmap as well. We hope you’ll keep using Flowlu and boost your productivity with us!

AN

ABHIJIT N.  
Intern  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Too much good "

October 3, 2025

5.0

Pros

Features and smoothness are really too much good designed and as a user I am very satisfied with this

Review Source

ZM

Zion M.  
Project Manager - Sales Representative  
Construction  
Used the software for: 1-2 years

### "Organization Prioritized"

October 2, 2025

5.0

Pros

Pipeline is wonderfully streamlined for ease of organization with team members, tracking project stages and development, and managing customer contacts. This platform has been excellent for our family business!

Cons

The one feature present on the browser application that I wish was on the mobile app is the ability to create a contact while adding it to the project's card in the pipeline instead of having to navigate to the contacts tab. This is very helpful on my laptop to quickly organize a new card.

Review Source

JJ

Jessica J.  
Office Manager  
Consumer Electronics  
Used the software for: Less than 6 months

### "Overall, a great product!"

July 8, 2025

4.0

Overall, Flowlu has been great to work with. Our team has really grasped using it so easily and it works really well for our business.

Pros

The website is very user friendly and easy to navigate. It looks nice and clean. Has a lot of functionality, as well.

Cons

There are minor things that need to be updated. Little quirks that don't see to work the way one would like to see. I'd also like to see the help center have someone who helps during American business hours.

Review Source

Response from Flowlu

July 9, 2025

Hi Jessica, Thank you so much for the kind words! We're thrilled to hear that Flowlu has been a great fit for your team and that you’ve found it easy to use and well-suited to your business. We really appreciate your honest feedback about the quirks and support hours—that’s super helpful. We’re always working to smooth out those rough edges and expand support coverage, so it’s great to know where we can improve. Thanks again for taking the time to share your experience—it truly means a lot to us!

EB

Eric B.  
CPA  
Accounting  
Used the software for: 2+ years

### "Packed with enough features for small businesses"

November 18, 2024

5.0

Impressive, powerful, and keeps me organized. More powerful in operations than a traditional marketing CRM. I use it to run entire business operations, admin, contact, invoices, emails. Value is amazing when you use it holistically

Pros

Features, simple. Can scale business and include several divisions

Cons

Increasing price. It can get expensice if you want full features. But overall its more affordable than other crms

Review Source

George O.  
Medical Technologist, Clinical Laboratory Scientist  
Hospital & Health Care  
Used the software for: 1-2 years

### "Flowlu is an iconic platform for collaboration, project management and CRM "

February 12, 2024

5.0

The experience with Flowlu has been great and very productive. It allows us to perform various business operations like CRM, projects planning and management and collaboration all from a single product. This saves us time and resources. It helps us to collaborate more efficiently on our work especially when planning and executing our project works.

Pros

Flowlu provides us with an all-in-one platform where we get to facilitate our work from planning, tracking and managing our projects to offering our customers the most outstanding support services. It has an easy to use chatting tool that helps us to collaborative more effectively during our work. It is super secure and effectively safeguards all our information and data against any form of security breaches.

Cons

Flowlu customer support services has been outstandingly friendly and very reliable and has always been there for us whenever we reach out for assistance. There has been no major setback with Flowlu.

Review Source

Response from Flowlu

May 17, 2024

It's wonderful to hear that your experience with Flowlu has been both productive and beneficial. Thank you for your kind words and for choosing Flowlu to support your business operations!

Peter P.  
Partner  
Financial Services  
Used the software for: Less than 6 months

### "Flowlu: Come For the CRM Stay For The Rest"

April 27, 2021

5.0

When you first open the software you are presented with an excellent Onboarding feature that will get you up and running very quickly. I recommending going through it. For us, the CRM functionality was key so I focused on that. Within minutes I had created a number of custom fields and had some contacts entered. The feature list is huge and it took some time to figure out exactly what we needed and what we didn't. I was easily able to turn off the Apps we won't be using and it helped clear up some of the confusion.

Pros

The absolutely best feature of this software is just how customizable it is. You can turn sections on or off as you like. The ability to add custom fields to the Contacts is a killer feature of the program!

Cons

Well...there is so much in the software it is really easy to become overwhelmed. Most things are turned on by default and it is easy to get lost in the features. My suggestion would be to start using a couple of core Apps and turn on new ones as you become familiar with the ones you are using.

Reason for choosing Flowlu

We were looking for a CRM and everyone we looked at either lacked customizable features or was priced outside what our comfort level was. Flowlu is highly customizable and priced fairly.

Review Source

NG

Neil G.  
Owner  
Management Consulting  
Used the software for: 2+ years

### "The CRM and Project Management platform that all businesses need!"

November 8, 2022

5.0

Flowlu is an integral part of my business - I do everything on it. I use it daily to monitor status of opportunities and project delivery, and then invoice through it too. The roadmap looks exciting and I'm looking forward to using the new planned features.For what I call 'Process-first creative CRM', there is now better option than Flowlu.

Pros

Flowlu's super-power is how deeply configurable the automations are. This not just covers the basics, but also provides a framework to be really creative and really take the hard work out of making all customer experiences great. Everything is accessible and makes sure leads aren't lost, task and project status are seen at a glance. Opportunities means that you can have different sales funnels to suit your different offers. Team collaboration is excellent - with great external client options as well.It's great that invoice can be sent out with stripe and /or paypal buttons and you can track status and have automations to trigger if a payment has gone overdue.Integration is fantastic - others that I use not listed below are Integrately and Tilda. Integrately connects everything I need - Activecampaign, GroupApp, Heartbeat, etc, etc. Endless!

Cons

This is hard as I genuinely love the platform - there are minor niggles, but no show stoppers for me. If I was being really picky the mobile app doesn't do as much as I would like. And in the tasks module I'd like that recurring tasks where handlded differently (ie more conventionally).

Review Source

Isabelle D.  
Service Delivery Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Flowlu has replaced all the other products we used to run our operations."

June 12, 2024

5.0

Flowlu is making our service delivery work very efficient. It has allowed us to do away with the many products we were using to run our operations by giving us an all-inclusive platform.

Pros

Flowlu offers us one single platform to carry out and manage all our operations from one place without having to jump from product to product. Every assistance we have ever needed from Flowlu has been timely provided us by the always available support experts. Has a CRM function that help us delivery excellent support services to all our patients.

Cons

Honestly there has been no cons. Flowlu has shown us the true definition of perfection.

Review Source

JL

Josh L.  
Creative Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Flowlu is the Perfect Blend of CRM, PM, and Employee Management"

February 1, 2024

4.0

Overall, Flowlu has been a great CRM for my small business. I hope they listen to customer feedback and make changes and improvements accordingly.

Pros

I like the ability to add very specific details about my clients in the CRM. I can easily manage my clients based on these details, and it makes it easy to find which leads or clients I need to follow up with.

Cons

Sometimes the UI can be confusing. I've had times where things won't change or save because I'm not clicking in the right spot. One of my biggest compaints is that I used to have the ability to customize Flowlu much more when it came to the look (like custom colours in the pipeline/kanban boards), but inexplicably Flowlu has removed this ability.

Review Source

William K J.  
Associate Professor  
Medical Practice  
Used the software for: 2+ years

### "A game-changer for team projects. Makes collaboration very effective."

June 6, 2024

5.0

Flowlu has given us a very reliable platform for managing our team projects and allows us to operate as one team during our projects. It gives us full control over our projects and assist us to ensure we complete all our work within the set deadlines.

Pros

Flowlu user-friendly interface makes it easy to interact with. It has excellent team communication and information sharing functions that allows us to collaborate and operate as one team during projects. Has very strong security tools which keeps our information safeguarded at all times. It has excellent reports that allows us to track the progress of our projects in real time.

Cons

Flowlu has always perfomed so well everytime we have needed it. We have not had any major cases to raise concerns about.

Review Source

Hendy I.  
Engineer  
Computer Software  
Used the software for: Less than 6 months

### "Integrated project management that has the right mix of features and ease of use"

June 12, 2021

5.0

I practically loved it since the first time I used it. Since I have used different project management tools, I don't feel overwhelmed at all with Flowlu's features. I like the flexibility that Flowlu provides. It allows me to set up a custom domain, and within minutes the site is running on our own subdomain, with SSL certificate issued quickly.

Pros

The project management feature is mature, with a useful called project workflow which is like a template for projects and tasks. The nice thing about project workflow is that it can still update related projects even though the projects has already been created (or duplicated). The unified Tasks dashboard is very useful because it merges all tasks from all projects for the current user. For most small businesses, Flowlu will provide many features out-of-the-box and you will not need anything more. So it really is a very good value for the price.

Cons

\- Accessing Flowlu from Indonesia is not very quick, although not slow, so I hope they have a plan to increase performance especially globally. - Currently Projects and Agile Projects are entirely different, and the Issues ("tasks") from Agile Projects do not show up in personal Tasks page. - The way of assigning permissions to team members is a bit confusing. I hope they provide a unified page to assign permissions. - Chat feature is the pretty weak feature. The chat indicator isn't accurate and chats don't update in realtime. I hope they will improve this. Fortunately for us, we have our own chat solution. - The UI may be a bit overwhelming at first. It's not really a downside, just a logical side effect of the numerous features Flowlu provides.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Nifty](https://www.capterra.com/p/172519/Nifty/)[Agiled](https://www.capterra.com/p/206203/Agiled/)[ERPNext](https://www.capterra.com/p/164441/ERPNext/)

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