# GaragePlug  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GaragePlug  Software - reviews, pricing plans, popular comparisons to other Auto Repair products and more.

Source: https://www.capterra.com/p/166660/GaragePlug

---

# 

 GaragePlug Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GaragePlug

## What is GaragePlug ?

Global automotive service enterprises leverage GaragePlug’s cloud platform to accelerate their workshop network’s productivity, enhance customer journey & acquire aggregated business intelligence. Its unique digital customer engagement and operations management solution has been specifically designed after considering every difficulty an automotive service business could face. Presently, it is trusted by 200+ brands across 25+ countries and continues to expand worldwide!

## What is GaragePlug used for?

[Auto Repair](https://www.capterra.com/auto-repair-software/)[Auto Dealer](https://www.capterra.com/auto-dealer-software/)

Top alternative

Featured

Overall rating

Based on 56 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$200

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GaragePlug ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.garageplug.com/&name=GaragePlug )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GaragePlug

4.8 (56)

VS.

[4.8 (743)](https://www.capterra.com/p/216500/Autoleap/reviews/)

Starting Price

$200

Per Feature, Per Month

Starting Price

$179

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (56)

Ease Of Use

4.7 (743)

Value For Money

4.7 (56)

Value For Money

4.7 (688)

Customer Service

4.8 (56)

Customer Service

4.9 (713)

## GaragePlug alternatives

[4.2 (261)](https://www.capterra.com/p/61551/NAPA-TRACS/reviews/)

Starting price

$109.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

81%

of reviewers

rated it above 4 stars

[4.4 (89)](https://www.capterra.com/p/121909/Shop-Boss-Pro/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.8 (163)](https://www.capterra.com/p/153469/Shop-Ware/reviews/)

Starting price

$249.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[ARI](https://www.capterra.com/p/201737/ARI/)

[4.6 (656)](https://www.capterra.com/p/201737/ARI/reviews/)

Starting price

$39.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201737/ARI/)

[View all alternatives](https://www.capterra.com/p/166660/GaragePlug/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Work Order Management

4.4 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Billing & Invoicing

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Quotes/Estimates

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Customer History

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Access previous interactions or concerns to maintain customer relationships

Job Tracking

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Appointment Scheduling

4.5 (2)

150.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

GaragePlug 58 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Import and export data to and from software applications

Track products that are for sale at a reduced price or part of coupon promotions

Manage, store and organize emails within the system or via third-party apps

Assign working shifts or tasks to employees based on their availability

Estimate expected cost based on various factors before a project begins

Financing arranged by the dealership

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Report on the allocation and distribution of labor costs across projects

Track, manage, and standardize customer rates for services performed by technicians

Automatically identify and save contact information of potential customers

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Manage and track customer orders for goods, investments, or any other purchases

Track parts inventory levels and manage re-stocking

Tracking, managing, and initiating the transfer of funds for overdue customer payments

Accept and process customer payments for products or services using hardware and software

Track and manage the profit margin between the cost of a product and its selling price.

Reporting on how each user, task or process has advanced since its initiation

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Analyze and gain insights into data in real-time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Reports specific to sales analysis for trends and strategies

Track work performed and resources used for past customers, sites, or assets

Manage the buying, selling, and holding of stocks

Set up connections to third-party platforms to improve business processes

Measure and track time including hours worked and paid time off (PTO)

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Search by a unique Vehicle Identification Number (VIN) to reveal a vehicle's features, specifications and history

Built-in website builder or integration with third-party site

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.7 (56)

4.7

Based on 56 reviews

## Pricing

Value for money

4.7 (56)

Free Trial

Basic

$200.00

Per Feature,Per Month

Value for money

4.7 (56)

4.7

Based on 56 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (56)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (56)

4.8

Based on 56 reviews

## User reviews

Overall rating

4.8

Based on 56 reviews

Filter by rating

5(44)

4(11)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

DL

Daniel L.

Business Advisor Express Care

Oil & Energy

### "Daniel López Review 08-26th"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

August 26, 2024

It’s a good tool to measure the success of our workshop network.

Pros

Sales reports, the accuracy of information and the availability of their IT team.

Cons

Some time invoices doesn’t sync automatically, that’s generate some operators get annoyed to wait till next day to sync by GP staff.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NM

Noemi M.

Receptionist

Automotive

### "Excellent Software system "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2024

Pros

I like the most is that we can tract all the details from the customers. and also it help me get easier than before. I can recommend the Garageplug

Cons

Nothing to improved as everything is all good.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JK

Jad K.

Business Controller

Automotive

### "MAKINA-AUTO Software Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 2, 2024

Pros

User-friendly, easy to access, great customer support, great report, and can be modified based on your business operation

Cons

The App doesn't contain clear accounting standards

Switched from

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Mobile Accessibility features that allow users to access essential data on the go.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DP

Dhanesh P.

Luxury car sales and services

Automotive

### "Best automotive software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

June 30, 2024

Good.

Pros

Overall process is good and easy to understand and use. Only the issue is customer payment option which need to take customise.

Cons

the issue is customer payment option which need to take customise.

Switched from

[Fiix](https://www.capterra.com/p/74916/Fiix/)

Customer payment option customise mode without deducting our payment

Reasons for choosing GaragePlug

It’s very easy to use and understand

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HZ

Hossam Z.

Partner

Automotive

### "Customer Experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 18, 2023

It's good.

Pros

Identifying customers. Easy User Interface, Customer Experience. notifications through WhatsApp, email, and sms.

Cons

There is no additional option to add notes to the inspection sheet at the end.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AA

Adnan A.

General Manager

Automotive

### "You Get What You pay Extra for"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 7, 2023

As a new business we started with another CRM called Autorox which was only a third of the price of Garageplug and offered all features and functions of Garageplug.We did not have a parallel paper filing for the first two months and the implementation of Autorox was a disaster. First they did not have all commited features. Second there workflow was extremely difficult and buggy. Very delayed response from support teams. Most important of all their core and essential functions such as inventory etc didnt work at all. Their mobile app was atleast 12 months behind the web version and also highly instable.By moving to Garageplug within 2 months of launch we were able to control the loss of essntial inventory and financial information.

Pros

Amazing interface. Unified web and mobile versions. Speed of operation. Very good localisation.Quickbook Integration

Cons

Priced above the other competing products. Interface is very good in function but can improve the look of the interface as it is outdated

Switched from

[Autorox](https://www.capterra.com/p/184222/Autrorox/)

Reasons for choosing GaragePlug

Interface is very good. All features available. No more managing usernames and passwords of all teams. Very good mobile and web versions. Worlflow is very standard and easy to follow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AP

ARIF P.

MANAGER

Automotive

### "BEST SOFTWARE FOR AUTOMOTIVE WORK SHOP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2021

One of my favorite features in this system is Digital Inspection. Our mechanic can perform inspection with a digital checklist, can take and upload pictures and make the inspection more reliable.

Pros

My biggest concern is tracking history of the vehicle, How to manage hundreds of vehicles without losing a single record. Previously our day to day operation was not well organized, relied on manual paperwork and spreadsheet programs which is extremely difficult to track any information until we use GaragePlug application. This system has made our communication with our customers faster and easier. We can share every detail estimation, inspection, invoice including Request and Follow Up for approval through Email or Whatsapp. Our Periodic Maintenance services now rely on Service Reminder Feature in Garageplug App, This will enable customers to perform periodic maintenance on schedule. Overall we are happy with this system that has made our auto repair management efficient and more organized.

Cons

Offline mode when network is not avalaible

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2021

Thank you for the wonderful review. We are happy to help you with tracking history of the vehicles.

PD

Prateek D.

Co Founder

Automotive

### "Technology Enabled Solution to Workshop Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 22, 2021

Garage Plug has helped me macro-manage a micro-management business. My physical presence is not needed at every workshop all the time. I can manage my teams more effectively.

Pros

UI, Learning Curve, Simplicity are the features I like the most.

Cons

Different Font Sizes might be a required option as older mechanics find it hard to read small alphabets on the screen. Many of them are short sighted.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2021

Thanks for your wonderful review.

RT

Ronald T.

Auto Repair Division

Automotive

### "The best Auto Repair Software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 17, 2021

This software is a game changer for auto repairs, our customers loves the notification report and inspection report, very easy to use, and can be accessed anywhere anytime.

Pros

We has been using garage plug software for 5 months, and it help us a lot in manage our daily operations and growing our business. Digital Inspection features help the mechanics to diagnose vehicles systematically and record all repairs suggestions. Customers collabaration are very good because we can share every stage of repair by email and whatsapp, sms. This is the best software for automotive with reasonable price.. SaaS platforms, android and ios. In my opinion this software are excellent, well deep thought and design, and super responsive customer support.

Cons

The software are perfect, If needs improvement, i will suggest for layout reports for health card, it will be good if it could be the same with inspection report layout.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2021

Thanks for the wonderful review. We are happy to help you in managing your daily operations.

AA

Aqeel A.

Owner

Automotive

### "Can access all my Branches "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 5, 2021

Pros

I’m using this app for my workshop business in Saudi Arabia for multiple branches and very comfortable with this app because I’ve access to all of my branches and can take care every case from any branch and can serve to my clients in a very professional way. I recommend to all of those people who are running the workshop business to use this app to make easy access to your business and clients. Thanks garageplug.

Cons

Accounting and reports can be improved in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 18, 2021

Thanks for your wonderful review. We are happy to help you with serving your clients in a very professional way.

[View all Reviews](https://www.capterra.com/p/166660/GaragePlug/reviews/)

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Popular comparisons

[ARI vs GaragePlug](https://www.capterra.com/compare/166660-201737/GaragePlug-vs-ARI)

[AutoLeap vs GaragePlug](https://www.capterra.com/compare/166660-216500/GaragePlug-vs-Autoleap) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)