# Allotrac.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Allotrac.io the right Trucking solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166682/Allotrac/reviews --- Allotrac.io 4.2 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Allotrac.io Ease of use 4.4 Customer Service 4.8 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Steven M. Transport Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "ALLOTRAC - Implementation and Deployment experience" August 18, 2020 4.0 Very satisfied. The team at ALLOTRAC great to work with. Though a young crew they have developed quickly coming up with solutions to manage our complex operational requirements. They have a "We will find a way" attitude which is great as nothing is in the too hard basket. They are always open to suggestion on how to improve the functionality of the system and overall user experience. Passionate about what they do and professional in their approach. The lead team actually leads from the front and heavily involved in the solution design and statement of work. Pros The application itself is user friendly within which a user can set their own customized working screen. Easy to connect to other applications like Port Connect and One-Stop. The Drag and Drop function for allocation of jobs to the trucks is great. The despatcher knows exactly what job the trucks are on at any given point of time. The mobile app for the drivers is best in class as the data flow between the system itself and the mobile app is instant. ALLOTRAC uses modern technology like API, Webhooks and Flow which makes data handling and flow seamless. The most important thing to take on board here is their AGILE approach to changes and or adding new features to the existing environment. Cons While its a transport management system it does not support the end to end process with the added feature of a finance system. It does not support components like FAF and GRI or tiered rating. The pricing method does not support contract validity periods. However its work in progress. Alternatives considered [Vehicle Routing and Dispatch](https://www.capterra.com/p/85950/Vehicle-Routing-and-Dispatch/)[CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Reason for choosing Allotrac.io ALLOTRAC ticked majority of the boxes we were looking for from an operational efficiency point of view. Their agile approach to system development and direct link with people involved in system design and architecture was the winner. Their truck licensing model and pricing model put in place was value for money. Review Source RJ Richard J. Project Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "My Allotrac experience" August 18, 2020 4.0 Allotrac have been a major help in helping our team perform their daily tasks and have made them keen to suggest the introduction new features, after seeing suggestions appear after upgrades. Although meeting deadlines has been a challenge, the product is robust and our Project and Support interactions have been pleasant and professional. I would recommend the Allotrac system to Transport, Courier, and Freight Forward companies both FCL and LCL. Pros Allotrac software has a full existing suite of features, but I chose the solution due to the agility of the company to add and customise features to suit our industry. The system is intuitive and screen views are user customisable, and the Helpdesk team are knowledgeable and helpful. The mobile app is best of breed, with instantaneous job updates and MAP app integration. Integration uses modern technology, API and Web hooks, and was well documented. Cons With many new features, the user guides for the main system are lacking (although the mobile app guide is good). Finance system processing and integration is a work in progress. and does not support FAF (Fuel Adjustment Factor), GRI (General Rate Increases), or activation and expiry dates for pricing. Alternatives considered [Vehicle Routing and Dispatch](https://www.capterra.com/p/85950/Vehicle-Routing-and-Dispatch/)[CargoWise](https://www.capterra.com/p/22135/CargoWise-One/) Reason for choosing Allotrac.io We selected Allotrac over the other shortlist product due to the Agility to provide new features, Customisable views, Mobility App speed, and latest integration and storage technology. We also felt the licensing model was value for money. Review Source LB Lawrence B. National Operations Manager Logistics and Supply Chain Used the software for: 6-12 months ### "The Allotrac product met our requirements, " September 4, 2017 3.0 Real-time track and trace of customer orders, Pros ~ Ease of use and the speed in which we were able to "Go Live" ~ Up-time of the system was reliable. Cons ~ The ability to get non-standard features implemented needs to be improved. ~ The screen visuals could be improved (if you compare Uber as a benchmark. Review Source GM Garry M. Finance Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Business Changing Software" August 14, 2020 5.0 The sales and support team are great to deal with from implementation to the odd questions either from our drivers or office team. Pros The ability to invoice closer to delivery date as there is no waiting on paperwork to be returned to the office. A reduction in administration hours dedicated to invoicing has resulted in substantial cost savings. Third party add-ons gave us the ability to customise the proof of delivery docket into a professional looking document that the customer receives straight after the load has been completed. The ability of contactless proof of delivery is great during COVID and also for remote tip offs when a customer is not onsite is also handy especially with the photo of the delivery on the POD docket. This program is now our point of contact for all document storage relating to deliveries as all dockets on delivery and pick up are now stored in Allotrac and easily accessible should our customer require a copy or for our own reference. Allotrac also aids in our COR measures as contractor documents are stored and expiry dates give rise to notifications when the are due. Fatigue alerts, daily checklists, mass and speed alert features in Allotrac form part of our compliance program. Cons Some reports require submission and it becomes available the next day. Would be handy if this was available instantly. Alternatives considered [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) Reason for choosing Allotrac.io Allotrac had a better invoicing/ back end options compared to other products available Review Source GW Grant W. General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "The LCL experience" March 18, 2020 4.0 Great team to deal with, very responsive and positive company. Pros Very easy to learn, Software was the only system that could be tailored to our particular industry, Cured a number of compliance issues. Cons Viewing addresses on input screen, parameters need change to allow more characters to be viasble. can be difficult to load addresses on occasion Alternatives considered [JAIX Logistics](https://www.capterra.com/p/77691/JAIX-Courier/) Reason for choosing Allotrac.io Niether supplier would customise software for our needs, Most transport software only tailored for pallet type freight Review Source JT Judi T. Purchasing & Training Building Materials Used the software for: 2+ years ### "Allotrac Review" February 28, 2020 4.0 Pros Relatively easy to use. Drag and drop features very simple to use. Allotrac listened to what we needed and adapted their program to suit. Took a little while, but they came through. People in their help department are some of the best to work with - always willing to help. Cons We run multiple fleets. Need to be able to move the vehicles around in the Reorganiser page so we can group similar vehicles together. They are just in the order they are added which can be difficult to work with. Reorganiser page - when you refresh, it takes you back to today's screen. You need to always edit to go back to the screen you are working on. This is very difficult and time consuming when working over 2 months. It would be great if it just kept you on the date you were working on, or had an easier way to navigate between dates. Review Source EA Elise A. Office Manager Warehousing Used the software for: 2+ years ### "Save us from drowing in paperwork" February 27, 2020 4.0 Pros Allotrac is such easy software to use, we love it from what we were doing (manual paper dockets!). It didn't take very long to pick up on and understand which was the great part. The training that was also supplied was more than excellent. The simplicity of use with allocations and tracking is fantastic. Having POD & POP's at our finger tips is wonderful as well. Cons The only thing that Allotrac didn't unfortunately work with was our bin jobs. Unfortunately the software does not track our bins and that was a necessity for us as it is import to know where all those assets are. Reason for choosing Allotrac.io Reviews, ratings and also reviewing ourselves of how the product worked. Review Source DN Dave N. General Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "BIN CITY\`S review on ALLOTRAC transport management software" March 13, 2020 5.0 With all the functionalities combined there is 2 main savings : 1) time and 2) money Pros importantly it integrates with my accounting software (xero) , it is relatively easy to use , my drivers do like using the program. the amount of different reports that can be generated is also good Cons There is no "instruction" booklet or reference guide for all the different functions within Allotrac for training or reference purposes. New functions when updates within allotrac are not communicated so you dont know what updates or improvements are in place. Reason for choosing Allotrac.io utilising a local company Review Source DM Daryll M. Distribution manager Logistics and Supply Chain Used the software for: 1-2 years ### "very good service and system" March 2, 2020 4.0 My experience with Allotrac has been very good. They are are very helpful team and if you have issues they will address them quickly. The support team are excellent. The first implementation was not so good but when we implemented the kiosk we saw a huge improvement and what was in scope was provided to the deadline. Pros Easy to use. Very easy on the eye and to managers who do not use it often they can understand it easy with the different colour tiles Cons When creating a run you cannot select multiple tiles you have to select them one by one. The reports are not very good. Cannot build reports and when trying to get info out of the system is difficult Reason for choosing Allotrac.io Easy to use and cost effective Review Source LL Lance L. Director Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Service is above reproach. Willingness to add Apts" August 6, 2020 4.0 Very happy at the moment Pros Integration with Zero, Ease of use for New drivers Cons Taking a long time for adding some programs Reason for choosing Allotrac.io Freight 20/20 didn't have tracking and you had to use their accounting program Switched from [Teletrac Navman DIRECTOR](https://www.capterra.com/p/38533/DIRECTOR-Fleet-Software/) Very unhappy with the back service Review Source SS Steve S. Director Transportation/Trucking/Railroad Used the software for: 2+ years ### "Highland Sand And Gravel" March 2, 2020 5.0 We have worked with the developers of allotrac from its inseption and have found them to be very responsive to our needs Pros Its automation allows us to become a streamlined operation eliminating paper and human error Cons the split loads feature has given us a bit of grief Reason for choosing Allotrac.io It full fills all our needs Review Source DM Dean M. Transport Supervisor Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Great System with dedicated staff" March 5, 2020 4.0 great experience, particularly with the people. Pros The data that the system is able to generate and capture in the back ground Cons Getting older drivers to understand how to use a devise can be difficult, but this is the nature of technology and not as a result of the system itself. Review Source AJ Adrian J. Director Used the software for: 1-2 years ### "Allotrac has helped grow our business to the size it is today." October 17, 2017 5.0 Pros We were looking for software that would eliminate the need of our employees to write out thousands of consignment notes by hand. Allotrac has not only simplified that procedure it has helped us do what we do best ... Which is to run our business!! From the task of the entering of jobs all the way thru to invoicing Allotrac is the only way to go... Cons The charging docks need some work, we are forever changing them over to enable wireless charging... Review Source BC Brendon C. WHS Manager Used the software for: 1-2 years ### "The System allows me to upload and maintain files quite easily. Generally easy to navigate. " July 3, 2018 4.0 Pros Ease to upload info into the system. Ability to create new compulsory inductions for drivers so that we can't send the wrong people to certain jobs. Cons Inability to search and narrow down and view certain fields, ie Inductions of all drivers. I would like to type in a key word and see availability of eligible crews. Review Source LF LIZ F. NSW VEHICLE PREPARATION MANAGER-NSW Automotive Used the software for: Less than 6 months ### "Allotrac & Peter Warren Automotive Logistics" March 9, 2020 4.0 The service provided by \[SENSITIVE CONTENT HIDDEN\] has been exceptional - he has been extremely supportive throughout the roll out of this system. Pros The easy tracking and scheduling functionalities Cons The lack of instance reporting functionality but I believe this will be enhanced in the upgrade. Review Source TPP Tricia Paula P. Business Analyst Construction Used the software for: Less than 6 months ### "Good, professional, modern" June 28, 2018 5.0 Pros Scheduling feature, interface, implementation went smoothly, representatives were very professional. Cons Some parts Still in development, system will take time to be integrated in our company system--this may cause delays Review Source PM Paul M. General Manager Operations Used the software for: 1-2 years ### "Allotrac helps us control our transport activities" August 31, 2017 4.0 Pros The Allotrac application is customised to suit our business needs and operations. It provides us with real time visibility into our transport assets. The data availability is helping us save money in our operation Cons It made us clean up our internal information. Near enough was no longer good enough. Forcing change through an organisation is always difficult Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.