# HUMHEALTH Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about HUMHEALTH Software - reviews, pricing plans, popular comparisons to other Healthcare CRM products and more.

Source: https://www.capterra.com/p/166720/Humhealth

---

# 

 HUMHEALTH Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

HUMHEALTH

## What is HUMHEALTH?

Humhealth Chronic Care Management solution helps practices provide non-face-to-face care to the patients with chronic conditions. Physicians can provide care management by phone or by other means and capture the time spent on managing care for patients. Humhealth provides your care team the right Remote Patient Monitoring Devices, wireless connection and Remote Patient Monitoring that enable you to start monitoring your patients from afar and be reimbursed for any Remote Patient Monitoring.

## What is HUMHEALTH used for?

[Remote Patient Monitoring](https://www.capterra.com/remote-patient-monitoring-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/)[Healthcare CRM](https://www.capterra.com/healthcare-crm-software/)

Top alternative

Featured

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$95

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for HUMHEALTH?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.humhealth.com&name=HUMHEALTH)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### HUMHEALTH

4.8 (33)

VS.

[3.9 (1,361)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

$95

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (33)

Ease Of Use

4.1 (391)

Value For Money

4.8 (29)

Value For Money

3.6 (302)

Customer Service

4.9 (28)

Customer Service

3.7 (363)

## HUMHEALTH alternatives

[4.5 (24)](https://www.capterra.com/p/172299/Health-Cloud/#reviews)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[3.8 (34)](https://www.capterra.com/p/86870/CarePaths-EHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

71%

of reviewers

rated it above 4 stars

[4.0 (1,279)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/)

[4.5 (391)](https://www.capterra.com/p/144484/InSync-EMR/reviews/)

Starting price

$75.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144484/InSync-EMR/)

[View all alternatives](https://www.capterra.com/p/166720/Humhealth/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

HIPAA Compliant

4.8 (27)

59.26% of 27 reviewers that rated this feature as important or highly important

Compliant with HIPAA, which sets standards for sensitive patient data protection

Patient Engagement

4.8 (22)

63.64% of 22 reviewers that rated this feature as important or highly important

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patient Records Management

4.8 (20)

45.00% of 20 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Mobile Access

4.9 (18)

33.33% of 18 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Activity Dashboard

4.8 (17)

47.06% of 17 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Reminders

4.8 (17)

29.41% of 17 reviewers that rated this feature as important or highly important

Timed notification for any upcoming task, deadline, appointment, or activity

HUMHEALTH 55 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage the treatment plan and coordination between care providers and patients with special health care needs

Communicate using direct chat or messages within the system

Private online space that lets businesses securely share documents and provide information access to clients

Track and manage adherence to policies for any service, product, process, or supplier

Automated reminders and confirmations for booked appointments and events via text or email

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Receive and/or send email notifications for urgent updates, requests, or other information

Software designed for the healthcare industry

Compliant with HIPAA, which sets standards for sensitive patient data protection

Ability to chat online in real time

Records of patients' medical history

Access to patient medication history data

Communicate using messages within the system

Access software remotely via mobile devices

Notifications via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows medical providers to integrate with remote devices of many kinds in order to monitor patients.

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Allow communication between the company and patients via messages, SMS, emails, phone, and more

Educational and medical resources that are delivered to patients online

Allows medical providers to engage patients in a variety of ways to ensure their health.

Patients can register for appointments in advance online

Managing and tracking patient health, progress, communication, and treatment plans

Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Track and organize physician schedules and pertinent information

Reporting on how each user, task or process has advanced since its initiation

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Ability to record, store, update, and retrieve information

Timed notification for any upcoming task, deadline, appointment, or activity

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan availability and assign specific time slots for tasks and resources

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Presenter can see and hear participants and vice versa

Connect with meeting participants remotely over video

Supports various video file formats

Allows medical providers to monitor and visit their patients virtually.

Get Advice

We can help you find the software with the features you need.

Features

4.8 (33)

4.8

Based on 33 reviews

## Pricing

Value for money

4.8 (29)

Free Trial

Basic

$95.00

Flat Rate,Per Month

Value for money

4.8 (29)

4.8

Based on 29 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (28)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (28)

4.9

Based on 28 reviews

## User reviews

Overall rating

4.8

Based on 33 reviews

Filter by rating

5(27)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Arianna C.

Patient Care Manager

Medical Practice

### "Humhealth recommended"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

September 29, 2025

Overall, Humhealth is effective and supportive, though some functions such as the entry boxes could be improved.

Pros

Humhealth offers simple, user-friendly tools for seamless patient care management. Highly recommended

Cons

Small entry boxes and repetitive date changes to make updates to previous entries are time-consuming and tedious. Also, the lack of a drop down to start/stop service timers under the correct service name should be implemented.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Thank you, Arianna, for taking the time to share your thoughtful feedback! We’re delighted that you find Humhealth simple, user-friendly, and effective in supporting patient care management. Your insights about entry boxes, date updates, and service timer options are extremely valuable. We’ll be sure to share them with our team as we continue improving the platform. We truly appreciate your recommendation and your trust in Humhealth!

DM

Dylan M.

Owner

Hospital & Health Care

### "Professional and good pricing."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2025

It is a complete platform. Good value for the money. excellent customer service. I highly recommend it.

Pros

Platform friendly user and great patient management. Updated with all remote services available. Great customer service. And patient's engagement is easy.

Cons

No AI integration yet. This should be implemented asap due to circumstances. Also once month's close it is not always easy to make modification on month's prior.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GP

Gisselle P.

Chronic care coordinator

Medical Practice

### "The way to go ! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2025

My overall experience with humhealth is pretty good! I use multiple features and it keeps track of it all

Pros

What I like most about humhealth is that it has more than one use. It has annual wellness visit and chronic care management and can be used for multiple things.

Cons

What I like least about humhealth is that it does not have many options to customize. Most times I have to use the drop downs it provides with no room to edit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2025

Thank you, Gisselle, for your thoughtful feedback! We’re so glad to hear that you find Humhealth useful across multiple programs like Annual Wellness Visits and Chronic Care Management. Your point about customization is very valuable, we’re continuously working to make the platform more flexible and user-friendly. It’s great to know that overall your experience has been positive and that Humhealth helps you keep track of everything efficiently. We truly appreciate your support!

FW

Fellini W.

President

Health, Wellness and Fitness

### "Humhealth and my experience with a leader in the RPM/CCM industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 17, 2025

Positive, comforting, supportive, and reassuring. The team at Humhealth appears to see their role in the healthcare industry as a mission. Humhealth is an exceptional company.

Pros

The most important focus in our industry is patient management. This is where Humhealth excels. The platform is designed for ease of use for the provider, patient, and support staff. If you are a service provider and want to establiosh an RPM/CCM program in place for your patients, you will recevie detailed and timely support from the team at Humhealth. I feel like \[sensitive content hidden\] , the \[sensitive content hidden\] of the Humhealth, has brought together a team of professionals that treat their job like a mission. \[sensitive content hidden\] has been my point person at Humhealth. He has been indispensable in the creation of my company and the service we provide to our clients. He scheduled several meetings to walk us through the website and how to create various levels of access based on clinical need, support staff, and patient access.Additionally, there are many technical unknowns for our startup that \[sensitive content hidden\] help us navigate efficiently. I'm not sure where we would be in our progress without his support and advice. I truly want to share a more detailed experience we have with Humhealth for any providers or service companies looking to incorporate RPM and CCM into their practice. The team truly feels like a partner in our business. We are not just their customer. Lastly, there is a reason I did not mention anything about pricing. The company's pricing is one of the most competitive in the industry, but more importantly, the service, support, and advice is much more valuable.

Cons

No company, nor any individual is perfect, but I truly don't have any cons to share at this point in my experience with Humhealth. I will give updates later as our journey with Humhealth continues.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 22, 2025

Thank you so much, Fellini, for sharing your experience with Humhealth. We’re honored to support your journey and excited to be your partner in building and growing your RPM/CCM program. Your feedback motivates our team to keep delivering the best service, support, and innovation for our providers and patients. Thanks, Humhealth

SA

SANDHIYA A.

office manager

Hospital & Health Care

### "RELIABLE AND EFFICENT -PATIENT CARE PLATFORM"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 3, 2025

I’ve been using this for the past two years for CCM, and I’m very satisfied. It’s easy to navigate, helps track the CCM timer, and the team provides great training and quick support whenever issues come up.

Pros

The Hum Health platform is easy to navigate and user-friendly for staff. Accurate CCM timer tracking, which helps with compliance and billing.

Cons

It would be even better with more integration options (EHRs,( PRACTICE FUSION Integration, billing systems, etc.).

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2025

Thank you, Sandhiya, for sharing your valuable feedback and for trusting HumHealth over the years. We’re delighted that our platform supports your team with compliance, billing, and ease of use. We also appreciate your input on integrations - excitingly, we’ll soon be introducing our own EHR to make the experience even more seamless. Best regards, Team HumHealth

DC

Daisy C.

Case Manager

Medical Practice

### "Would Recommend! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 3, 2024

Pros

Very easy to navigate, keeps track of time spent with patient very effectively.

Cons

Devices are sometimes hard to navigate with connective issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Beverly L.

LPN

Medical Practice

### "Humhealth User"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

April 3, 2024

Overall experience is pretty good. Easy to navigate.

Pros

The system is user friendly. Easy to navigate.

Cons

It freezes up at times then deletes work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Monica G.

Care clinician

Medical Practice

### "Other rpm, ccm programs "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 3, 2024

Easy to access and well organized, able to easy access information needed

Pros

Everything, easy to access, organized and detailed

Cons

None, its well organized to know what to look for

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GC

Griselda C.

medical assistant

Health, Wellness and Fitness

### "Hume health review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 2, 2024

Pros

The way you can navigate from one place to another its not to difficult.

Cons

Theres is an easier way to possible mark no call answered due to having to go into the application just to put pt did not answer.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Melannie S.

Owner Vice President

Medical Practice

### "HumHealth Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2024

We are very pleased w/ the Platform function and accessibility at this time.

Pros

Ability to create Program Templates for ICD structure. Ability to toggle between Programs. Ability/ Ease of clearing RPM Alerts.

Cons

Transferring Patients to a new Clinician is time consuming and requires a x2 step process to complete the task; reducing this to x1 step would be beneficial. The RPM Program counts 99454 Transmission Days per Calendar Month only. The Administrative Dashboard is well organized and easy to maneuver through while the Clinician Dashboard is busy and overwhelming w/ information not utilized.

Reasons for choosing HUMHEALTH

The personal attention received upon initiation of this Program. The ability to adapt to our company needs and the price point.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166720/Humhealth/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)