--- title: "Turno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Turno Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/166734/Turno/" page_type: "product" language: "en" --- # Turno Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Turno ## What is Turno? Turno, formerly TurnoverBnB, connects vacation rental Hosts and local vetted Airbnb Cleaners to simplify and automate STR cleaning schedules and payments. With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and more. ## What is Turno used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 172 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $10 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Turno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://turno.com/&name=Turno) Rating Breakdown 4.7 +− Features4.5 Value for Money4.6 Ease of Use4.6 Customer Service4.7 Rating Breakdown 4.7 Features4.5 Value for Money4.6 Ease of Use4.6 Customer Service4.7 ## Turno Reviewers Verdict Updated August 2026 AI summary - Turno best suits small vacation rental owners and property managers needing to coordinate cleaning and turnovers across multiple properties. - Positive feedback centers around its calendar sync, automation of cleaning schedules, and responsive customer support. - It delivers daily value by reducing manual coordination, minimizing missed cleans, and helping teams track assignments and payments efficiently. - Buyers may need to accept some trade-offs with payment processing delays, less pricing flexibility, and occasional bugs. - It fits businesses prioritizing operational efficiency in short-term rentals, but may be less ideal for those needing complete payment control or large-scale customization. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Turno 4.7 (172) VS. [4.8 (1,622)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (172) Ease Of Use 4.6 (1,622) Value For Money 4.6 (166) Value For Money 4.6 (1,548) Customer Service 4.7 (158) Customer Service 4.7 (1,590) ## Turno alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (270)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166734/Turno/alternatives/) ## FAQs about Turno Overview ### What problems does Turno solve? Turno solves the chaos of manually finding cleaners, assigning turnovers, tracking arrivals and departures, and sending payments across vacation rentals. It helps short-term rental hosts, property managers, and cleaning teams centralize scheduling, checklists, messaging, and calendar syncs so cleanings do not get missed when bookings change. Answer based on 124 reviews Overview ### Which roles and teams benefit most from Turno? Turno is most used by vacation rental owners, property managers, and hospitality operators who need to schedule cleanings, coordinate turnovers, and keep properties guest-ready. Cleaning teams and inspectors use it to manage task assignments and quality checks, while executives and business owners rely on it for operational visibility and faster team coordination. Answer based on 170 reviews Overview ### What company size and industries is Turno built for? Turno is built primarily for small businesses in hospitality, with 99% of reviewers from small companies and 39% from hospitality. It also serves real estate teams, which make up 32% of reviewers, plus some consumer services businesses at 3%, mainly for vacation rental operations used by 68% of reviewers. Answer based on 170 reviews Features and Usability ### What are the key features of Turno? Turno includes core vacation-rental features like housekeeping management, reservations syncing, task management, and guest stay visibility. Reviewers most often highlight cleaner management, automated cleaning schedules, custom checklists with photos, in-app messaging, and online payments with cleaner payouts. Differentiating features include marketplace bidding and integrations with Airbnb, Vrbo, and property management systems. Answer based on 92 reviews Pricing ### How much does it cost and what fees or limitations are included? Turno starts at $10 per month per feature, with annual billing listed at 96 per property, and offers a free version and free trial. Reviewers call it affordable for some properties, but others report added payment and platform fees per clean, non-prorated annual charges, and confusion around billing line items. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Turno integrate with? Turno integrates with OwnerRez, Hostfully, Hostaway, and Hospitable.com, which reviewers mention most often. It also connects to Guesty, Lodgify, Smoobu, and Vrbo through its broader partner catalog. Overall, Turno supports over 20 integrations, mainly across property management systems, channel managers, and vacation rental platforms. Answer based on 23 reviews Getting Started and Support ### What training and onboarding options does Turno offer? Turno provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup with an instructor, documentation gives written reference material for self-paced review, and videos offer visual walkthroughs of features and tasks. Answer based on 8 reviews Getting Started and Support ### What customer support options does Turno offer, and how do users rate the experience? Turno offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and knowledgeable, especially through chat and after-hours assistance. Some report setup confusion, occasional chat issues, slower responses in some cases, and wanting easier escalation for complex problems. Answer based on 92 reviews Features ### What features does Turno offer for rental cleaning management? Turno covers the core rental cleaning workflow with scheduling, cleaner matching, payments, checklists, calendar sync, and job status tracking. Vacation rental hosts and cleaning teams value the automation and visibility, though some users find certain tools less intuitive at first and note that a few web features are limited on mobile. Answer based on 31 reviews ## Who uses Turno? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra reviewers highlight these as the features buyers value most when choosing vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Turno supports **Reservations Management**, giving property managers a way to track bookings and keep turnover work tied to upcoming stays. However, it does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other important features that reviewers also value, such as **Guest Communications** (**59%**) and **Payment Processing** (**56%**), helping businesses stay in touch with guests and handle transactions more efficiently while keeping day-to-day rental operations organized. Reservations Management 4.7 (68) 51.47% of 68 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Guest Communications 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Payment Processing 4.5 (37) 59.46% of 37 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Housekeeping Management 4.8 (83) 67.47% of 83 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff For Vacation Rentals 4.8 (76) 72.37% of 76 reviewers that rated this feature as important or highly important Designed for vacation rentals Third-Party Integrations 4.8 (55) 65.45% of 55 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Turno 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Payment Processing: Accept, record, and reconcile financial transactions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.5 (172) 4.5 Based on 172 reviews ## Pricing Value for money 4.6 (166) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/166734/Turno/pricing/) Single Property Account $0.00 It includes: - 1 Property - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Marketplace Cleaners Only $0.00 It includes: - Unlimited Properties - Marketplace Cleaners only - Free Co-host Accounts Marketplace & Non-Turno Teammates $10.00 Per Feature,Per Month It includes: - Unlimited Properties - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Value for money 4.6 (166) 4.6 Based on 166 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[ iGMS](https://www.capterra.com/p/157033/iGMS/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (158) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (158) 4.7 Based on 158 reviews ## User reviews Overall rating 4.7 Based on 172 reviews Filter by rating 5(144) 4(17) 3(5) 2(0) 1(6) Mentioned topic Sorted by most recent NV Nathy V. Director Facilities Services ### "Great Platform for Growing a Vacation Rental Cleaning Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 9, 2026 My overall experience with Turno has been very positive. We have completed many cleaning projects through the platform and have developed ongoing relationships with several hosts. Turno has made it easier to manage our schedule, communicate with clients, and grow our vacation rental cleaning business. Customer support has also been helpful whenever we have needed assistance. Pros Turno has been a great platform for growing our vacation rental cleaning business. I especially like the scheduling, automatic notifications, communication with hosts, and the ability to manage multiple properties and projects in one place. It has helped us build long-term relationships with hosts and keep our cleaning schedule organized. Cons Occasionally, there are issues with projects expiring or becoming unavailable even when a host is trying to manually assign the project to a cleaner. I would also like to see more flexibility for hosts and cleaners to correct or reactivate projects without having to contact support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nikki W. Business Airlines/Aviation ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 8, 2026 Pros \[sensitive content hidden\] was great he helped resolve an issue in a timely manner he was awesome highly recommend he was great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Danielle A. Owner Hospitality ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2026 Positive experience overall especially with regard to the customer service aspect. Vincent helped me through a problem, and I truly appreciate his professionalism, expertise and commitment to supporting me in resolving the issue. Thank you so much Vincent for your excellent service! Pros Customer service agent Vincent helped me through a problem, and I truly appreciate his professionalism, expertise and commitment to supporting me in resolving the issue. Thank you so much Vincent for your excellent service! Cons At times the app is cumbersome, not getting notifications that a cleaner has messaged me, not finding a support contact number, having projects be automatically posted and forgetting to cancel it if I’ve already found a cleaner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Alixandrea B. Owner Chemicals ### "Great App to use for work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 3, 2026 Pros Helps create a great customer base and is a great way to get paid for services and it helps to communicate with customers Cons Sometimes it takes a long time to receive payments and it can also take a long time to load when taking pictures Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chaz W. Operations manager Real Estate ### "\[sensitive content hidden\] was excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 I love this platform. The customer service is always excellent. Thank you \[sensitive content hidden\] for your help and attention today. Pros I got help from \[sensitive content hidden\] today. She was super helpful and answered all of my questions right away. Thank you for your excellent customer service. Cons No cons. I really enjoy my experience with Turno. I think every property management/short term rental business needs this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HT Heidi T. owner Real Estate ### "Great Customer Support Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Overall, my experience with Turno has been very positive. The platform makes it easy to find experienced cleaners, manage turnovers, and keep my vacation rental operations organized. While I’ve occasionally experienced communication issues and had one cleaner not show up, those situations have been rare. \[sensitive content hidden\] from the support team has been especially helpful, responsive, and professional whenever I’ve needed assistance, which has made my overall experience with Turno even better Pros \[sensitive content hidden\] was extremely helpful and quick to respond to my questions. I like using the Turno app because it helps me stay organized, coordinate with cleaners easily, and keep my vacation rental turnovers running smoothly Cons The biggest challenge I’ve experienced with Turno has been occasional communication issues with a few cleaners. I’ve also had one cleaner not show up as scheduled, which can be stressful when managing vacation rentals. That said, these situations have been the exception rather than the rule, and overall I’ve had a positive experience finding reliable, experienced cleaners through the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Latoya M. Ceo Environmental Services ### "\[sensitive content hidden\] Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 10/10 Pros \[sensitive content hidden\] responded and help without me having to wait long willl tell others about this spp and recomend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jose F. Owner Hospitality ### "Customer service chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 I had a great experience with \[sensitive content hidden\] on the4 chat help of the Turno application. She was very helpful and knew exactly what had transpired to give me an answer right away. Thank you for having competent staff taking care of your customers. Pros Its ease of use. It is straight to the point. The application is very easy to use and it provides the platform needed to find the team to clean your business. Cons It is a bit isolated, when you need something you have to look, look and look for the items, but when you find it they are on point with the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David S. Member Veterinary ### "Turno's Support goes above and beyond to provide assistance..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Overall, very, very good. We have found good cleaners able to meet our needs. It's a great way to get bids on cleaning projects, keeping track of projects with photos. Pros Excellent support. Sophie went above and beyond to generate a PDF of our checklist since this isn't a built in feature. Cons I would like to be able to export checklist to a text file or PDF. It is unfortunate that it takes a trip to support to get something simple like the - but technical support was very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Karen A. Director Hospitality ### "First Class support and and great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Always get great timely support from the team every time. Really helpful customer service agents. Excellent Pros Great product that helps us manage the cleaners across 31 properties. We always get a great support service from this company which is a rarity these days. Thank to \[sensitive content hidden\] and the rest of the support team Cons None, nothing to dislike from this company. First Class support every time. Can't fault anything after several years Reasons for choosing Turno Great product and did everything we needed to mange cleaners over 31 properties Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166734/Turno/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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