--- title: "Turno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Turno Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/166734/Turno/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Turno Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Turno ## What is Turno? Turno, formerly TurnoverBnB, connects vacation rental Hosts and local vetted Airbnb Cleaners to simplify and automate STR cleaning schedules and payments. With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and more. ## What is Turno used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 176 user reviews Reviews sentiment Positive 94% Neutral 3% Negative 3% Starting price $10 Per Feature, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Turno?[Manage this product listing](https://www.g2.com/products/turno/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Turno 4.7 (176) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (176) Ease Of Use 4.6 (1,623) Value For Money 4.6 (170) Value For Money 4.6 (1,549) Customer Service 4.7 (162) Customer Service 4.7 (1,591) ## Turno alternatives [4.5 (1,313)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (271)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (191)](https://www.capterra.com/p/117297/GuestWisely/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Guesty](https://www.capterra.com/p/159377/Guesty/) [4.6 (1,031)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159377/Guesty/) [View all alternatives](https://www.capterra.com/p/166734/Turno/alternatives/) ## FAQs about Turno Overview ### What problems does Turno solve? Turno solves missed turnover cleanings, manual calendar coordination, and fragmented communication between short-term rental hosts and cleaners. It syncs booking schedules, assigns jobs, supports checklists and photo-based completion updates, tracks inventory needs, and automates payments. Airbnb and vacation-rental hosts, property managers, and cleaning crews benefit most when coordinating multiple properties and backup cleaners. Answer based on 102 reviews Overview ### Which roles and teams benefit most from Turno? Turno is most used by vacation-rental owners, property managers, and hosts who coordinate cleaning and turnover tasks between guest stays. Cleaning teams use it to receive assignments and confirm completed work, while business owners, directors, and executives monitor property operations, scheduling, and service costs across their portfolios. Answer based on 173 reviews Overview ### What company size and industries is Turno built for? Turno is built for small vacation-rental hosts, property managers, and cleaners, with 99% of reviewers from small businesses. Its leading industries are Hospitality (39%) and Real Estate (31%), followed by Consumer Services (3%). The platform is most commonly used for vacation rental operations, representing 69% of reviewers. Answer based on 173 reviews Features and Usability ### What are the key features of Turno? Turno includes vacation rental management with reservation updates that trigger cleaner scheduling, housekeeping management for assigning jobs and backup cleaners, and task management for setting responsibilities and timelines. Third-party integrations connect booking platforms and property systems, while online payments and payment processing support automatic payments to cleaning professionals. Answer based on 42 reviews Pricing ### How much does it cost and what fees or limitations are included? Turno offers a free version and free trial, with Marketplace & Non-Turno Teammates priced at $10 per property monthly or 96 annually. The plan includes free co-host accounts, Marketplace Cleaners, non-Turno teammates, and unlimited properties. Reviewers report additional payment-processing and per-clean fees, with some considering them expensive. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Turno integrate with? Turno integrates with over 20 property management and vacation-rental platforms, including Hostfully, OwnerRez, Guesty, Hostaway, Lodgify, Hospitable.com, Smoobu, and Vrbo. Reviewer feedback specifically confirms Hostfully and OwnerRez connections, while the broader catalog supports booking, property, and turnover scheduling workflows across multiple rental systems. Answer based on 20 reviews Getting Started and Support ### What training and onboarding options does Turno offer? Turno provides live online sessions, documentation, and videos for training. Live online sessions support guided setup and questions in real time, documentation offers written reference material for self-paced review, and videos provide visual walkthroughs of features and tasks. Answer based on 8 reviews Getting Started and Support ### What customer support options does Turno offer, and how do users rate the experience? Turno offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users commonly describe support as quick, knowledgeable, patient, and effective at resolving setup, payment, and account issues. Some users report chat glitches, slower assistance across time zones, or difficulty reaching decision-makers. Answer based on 92 reviews Features ### What features does Turno offer for vacation rental cleaning? Turno centralizes cleaner scheduling, job notifications, payouts, customizable checklists, inventory tracking, and cleaner sourcing for vacation rental operations. Hosts and cleaning teams value automatic calendar updates, completion visibility, and backup cleaner options. Some users find the feature set initially overwhelming, while certain web tools and checklist actions are less convenient in the mobile app. Answer based on 31 reviews ## Who uses Turno? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra reviewers highlight these as the features buyers value most when choosing vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Turno supports **Reservations Management**, which helps property managers keep bookings organized and reduce scheduling mistakes. However, it does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other important capabilities that reviewers also value, including **Guest Communications** (**59%**) and **Payment Processing** (**56%**). These features help businesses stay in touch with guests and handle transactions more efficiently, providing teams with better control over day-to-day rental operations. Reservations Management 4.7 (70) 52.86% of 70 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Guest Communications 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Payment Processing 4.5 (40) 60.00% of 40 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Housekeeping Management 4.8 (86) 68.60% of 86 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff For Vacation Rentals 4.8 (78) 73.08% of 78 reviewers that rated this feature as important or highly important Designed for vacation rentals Third-Party Integrations 4.8 (58) 67.24% of 58 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Turno 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Payment Processing: Accept, record, and reconcile financial transactions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (176) 4.6 Based on 176 reviews ## Pricing Value for money 4.6 (170) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/166734/Turno/pricing/) Single Property Account $0.00 It includes: - 1 Property - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Marketplace Cleaners Only $0.00 It includes: - Unlimited Properties - Marketplace Cleaners only - Free Co-host Accounts Marketplace & Non-Turno Teammates $10.00 Per Feature,Per Month It includes: - Unlimited Properties - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Value for money 4.6 (170) 4.6 Based on 170 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[ iGMS](https://www.capterra.com/p/157033/iGMS/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/)[ Smoobu](https://www.capterra.com/p/160106/Smoobu/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (162) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (162) 4.7 Based on 162 reviews ## User reviews Overall rating 4.7 Based on 176 reviews Filter by rating Counts reflect reviews available in this feed. 5(147) 4(18) 3(5) 2(0) 1(6) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner Used the software for: 1-3 years ### "Thank you for your help, \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 2, 2026 10 out of a 10 like they are so cool. If you need to find a cleaner for your Airbnb, get a turno cleaner cuz we get lots of practice turning houses and get really good at it Pros As a cleaner, they have such great support + are willing to go out of their way for you. I had a question about marketing and they connected me with their marketing department. How cool is that! Thank you so much, \[sensitive content hidden\]! Cons They have given me the opportunity to build a cleaning business. There's nothing that I dislike about them Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Teacher Used the software for: 1-3 years ### "Love TURNO! Thanks \[sensitive content hidden\] for your help :)" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 Turno is great! Whenever I need help, they are very swift. I recently needed help with my payouts, and \[sensitive content hidden\] from the chat was VERY helpful! He was quick in responding and helped me sort out the issue. It literally took about 5 minutes for him to find the problem and provide a solution! Pros Its a great app to get cleaning jobs even if its just a side hustle. Ive assisted multiple people in getting acclimated with the app. Cons Bids can take a while and they arent too often. I wish they were more consistent but they have some good local offers Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Quick and easy help" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 21, 2026 I needed help with making projects for a quality check for a teammate. \[sensitive content hidden\] was quick and super helpful today. Pros I’ve been using this app for years and the times I’ve needed help my issue has been resolved and it’s always been quick! Cons Nothing. I’ve been using this app for years and it makes it easy and seem-less to run my business, No complaints! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Good support " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 October 13, 2026 Turno is a good platform to contact hosts to start work relationships. I would definitely recommend this platform Pros Fast automatic respond. The agent helped me with the info that I needed. He reported the issue with the right department. Cons The human agent service took more time than time ago. I’m mentioning this service overall, no about the agent. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Director Used the software for: 3-5 years ### "Great Platform for Growing a Vacation Rental Cleaning Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2026 My overall experience with Turno has been very positive. We have completed many cleaning projects through the platform and have developed ongoing relationships with several hosts. Turno has made it easier to manage our schedule, communicate with clients, and grow our vacation rental cleaning business. Customer support has also been helpful whenever we have needed assistance. Pros Turno has been a great platform for growing our vacation rental cleaning business. I especially like the scheduling, automatic notifications, communication with hosts, and the ability to manage multiple properties and projects in one place. It has helped us build long-term relationships with hosts and keep our cleaning schedule organized. Cons Occasionally, there are issues with projects expiring or becoming unavailable even when a host is trying to manually assign the project to a cleaner. I would also like to see more flexibility for hosts and cleaners to correct or reactivate projects without having to contact support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Business Used the software for: 1-3 years ### "" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 September 10, 2026 Pros \[sensitive content hidden\] was great he helped resolve an issue in a timely manner he was awesome highly recommend he was great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 24, 2026 Positive experience overall especially with regard to the customer service aspect. Vincent helped me through a problem, and I truly appreciate his professionalism, expertise and commitment to supporting me in resolving the issue. Thank you so much Vincent for your excellent service! Pros Customer service agent Vincent helped me through a problem, and I truly appreciate his professionalism, expertise and commitment to supporting me in resolving the issue. Thank you so much Vincent for your excellent service! Cons At times the app is cumbersome, not getting notifications that a cleaner has messaged me, not finding a support contact number, having projects be automatically posted and forgetting to cancel it if I’ve already found a cleaner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 1-3 years ### "Great App to use for work" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 August 6, 2026 Pros Helps create a great customer base and is a great way to get paid for services and it helps to communicate with customers Cons Sometimes it takes a long time to receive payments and it can also take a long time to load when taking pictures Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations manager Used the software for: 3-5 years ### "\[sensitive content hidden\] was excellent!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2026 I love this platform. The customer service is always excellent. Thank you \[sensitive content hidden\] for your help and attention today. Pros I got help from \[sensitive content hidden\] today. She was super helpful and answered all of my questions right away. Thank you for your excellent customer service. Cons No cons. I really enjoy my experience with Turno. I think every property management/short term rental business needs this platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 1-3 years ### "Great Customer Support Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Overall, my experience with Turno has been very positive. The platform makes it easy to find experienced cleaners, manage turnovers, and keep my vacation rental operations organized. While I’ve occasionally experienced communication issues and had one cleaner not show up, those situations have been rare. \[sensitive content hidden\] from the support team has been especially helpful, responsive, and professional whenever I’ve needed assistance, which has made my overall experience with Turno even better Pros \[sensitive content hidden\] was extremely helpful and quick to respond to my questions. I like using the Turno app because it helps me stay organized, coordinate with cleaners easily, and keep my vacation rental turnovers running smoothly Cons The biggest challenge I’ve experienced with Turno has been occasional communication issues with a few cleaners. I’ve also had one cleaner not show up as scheduled, which can be stressful when managing vacation rentals. That said, these situations have been the exception rather than the rule, and overall I’ve had a positive experience finding reliable, experienced cleaners through the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166734/Turno/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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