# Page 5 | Turno Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Turno the right Vacation Rental solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166734/Turno/reviews --- Turno 4.7 (158) [View alternatives](https://www.capterra.com/p/166734/Turno/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Turno ## Showing most helpful reviews Showing 101-125 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RT Renee T. Owner Hospitality Used the software for: 1-2 years ### "Great organization tool for cleaning staff" November 1, 2023 5.0 Pros I love that I can integrate this app with my property management software, so I can keep my cleaners informed and allow them to except jobs easily. It makes scheduling virtually unnecessary. Cons There isn’t a function I’m not happy with. Review Source AC Armando C. Operations Manager Chemicals Used the software for: Less than 6 months ### "Great experience" December 8, 2021 5.0 Pros The ease of listing your property, linking your calendars, and finding cleaners. Cons My bank statement reflects charges for projects that have not been completed. If those projects are voided, then you statement reflects the refund. More importantly, your bank statement gets flooded with unnecessary line items. Review Source TR Tracey R. owner Real Estate Used the software for: 6-12 months ### "Thanks so much" March 23, 2023 5.0 love it and easy to use Pros I did not have a team and this program helped me to develope a winning team of cleaners for all my rentals Cons When a maid leaved a comment on an actual clean, it would be nice to be notivied there is a comment Review Source RC Robin C. Owner Real Estate Used the software for: Less than 6 months ### "Brand new AirBnB" September 2, 2021 5.0 so far so good! I don't have to worry about going over to clean the unit after a guest leaves. That frees up a lot of time. Also, once I've picked a cleaner and am happy with them, then it's all on autopilot. Perfect! Pros I like that it's linked directly to my Airbnb listing. That way my cleaner knows when people are coming and going. I like that it auto-pays when she finishes. I like that I can add my own cleaning checklist to our account and even if my lead cleaner can't accommodate that day, I know the backup cleaner has access to the same information. I like that they bid for the job and I can choose the best cleaner for me. Cons I think the only thing, so far, is that I was unsure about how the process worked. Also, I'm not going to ask my guests to make an account/log in to evaluate my cleanliness on a separate platform. This is optional. Review Source Chris A. Property manager Real Estate Used the software for: Less than 6 months ### "Fully automates my cleaning schedule so I don't have to do anything!" January 17, 2023 5.0 TurnoverBnB makes it extremely easy to schedule my cleanings. It has allowed me to automate this process, saving me a ton of time every month and making my AirBnB management much more passive. It is inexpensive compared to other products and free for one property. I highly recommend TurnoverBnB for any property manager who wants to make their life a lot easier. Pros I love how easy it is to fully automate the property cleanings for my short-term rental. Cons I haven't found anything I dislike about the product. Reason for choosing Turno Our cleaners use it and recommended it to us. Review Source BL Brant L. Manager Real Estate Used the software for: Less than 6 months ### "Excellent Value" December 3, 2023 5.0 Turno has been a breath of fresh air and was very easy to set up. Pros It was easy to setup and the support was prompt. Cons The cost of Stripe fees associated with direct payments Review Source AK Ahmad K. Host Information Technology and Services Used the software for: Less than 6 months ### "I've been using Turnoverbnb and I'm very satisfied so far" January 27, 2022 5.0 Overall, I'm very satisfied at this point Pros I like that I was able to find a great cleaning team in my area through this platform. I like the features and the ability to integrate with other booking platforms / PMS. Cons The software is great, I think it may as well become a centralized reservation management system or a PMS, and even better an algorithm to market and advertise listings for rentals e.g on Google Travel. This would make it a one stop shop. Reason for choosing Turno Ability to find the right cleaning team in my area at a good rate Review Source VR Verified Reviewer Investment Advisor Investment Management Used the software for: 6-12 months ### "Great app and huge time saver!" April 7, 2018 5.0 Pros Automatically sends cleaning crew messages to accept cleaning jobs linked directly to your air bnb account Review Source LQ Luis Q. Property Owner and Manager Real Estate Used the software for: Less than 6 months ### "Amazing Service- start today!" March 14, 2023 5.0 I'm very happy with the service and will continue using it- and will gladly recommend to other Airbnb hosts. Pros I love that it connects directly with my Airbnb calendar so all my projects are created automatically. My service providers pick up the projects as they come in- and they have been reliable since day one. Cons The only con was that it took a few visits with our cleaner and service provider to get into our flow- but once we got into a flow it has been smooth sailing. Review Source IC Ivette C. President Consumer Services Used the software for: Less than 6 months ### "Great Team" March 13, 2023 5.0 I am new, so I am learning as I go. Pros Product is very cool and somewhat easy to use and customer support is very helpful! Cons That after to bring someone to your team you cant see the bid price with the team member then you have to assume and you don't have confirmation. Review Source DP Dominic P. Owner Real Estate Used the software for: Less than 6 months ### "Best app for cleaning service for STR " March 16, 2022 5.0 Pros Very easy to use communication all kept in app with cleaning service. When doing out of town STR it can be very hard to find a cleaner you trust and this app takes all the guess work out to find vetted reliable cleaners. Cons My only issue would be the app is more computer friendly and a few linked will take you from the app to a website. Still an amazing app though. Review Source DS David S. Owner Hospitality Used the software for: 6-12 months ### "No more missed cleanings" August 14, 2020 5.0 Happy customer Pros Love the ability to assign primary and backup cleaners and have them assign themselves rather than make multiple phone calls/texts. I'm adding a co-host which makes the process ever more reliable. Annual price more than justified when it prevents even one missed cleaning and unhappily surprised guest. Cons Nothing comes to mind. I use it almost exclusively on a laptop browser. Not much experience using the mobile app. Review Source DS Dustin S. Owner / Operator Hospitality Used the software for: Less than 6 months ### "Great Product for Hosts" August 12, 2021 4.0 Really, really happy that I discovered this service, as it is exceptional. I've already recommended it to other property managers/owners. I tried doing this manually, scheduling with cleaners, finding good cleaners, but it was a struggle. This service made it seamless. Pros The auto-syncing and ability for cleaners to bid on the projects are so nice. It is a completely hands-off system to schedule cleaning at great prices with quality cleaners in your area. Cons I can tell the software is still getting up and going. I think the UI/UX experience could be improved a bit, as some times things feel jumbled. Honestly, they should as closely mimic platforms like AirBnB App so that the context switching between the two apps is seamless. Reason for choosing Turno More people already using it, so more support. Also, product seemed much more formalized. Review Source CW Christina W. Vacation Rental Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Housekeeper Scheduling" October 13, 2021 5.0 The product has worked great, customer service is helpful. Pros This platform allows me to schedule cleaners efficiently. All cleaning instructions and example photos can be loaded into the project in the form of a checklist that cleaners must access and check off. Cleaners can update the inventory so I know what my supply levels are. Cleaners leave me notes/pictures about the condition of the home and any damage they discover so I can address those with guest or leave a guest review. Auto payments are sent as soon as the cleaner has finished. Cons Occasionally the cleaners have issues with app such as being unable to complete project. It would be nice if had an override where I could complete the job for them from the portal if necessary. Reason for choosing Turno Turnify app was immediately glitchy and seemed to have fewer features Review Source CU Chris U. Manager Hospitality Used the software for: Less than 6 months ### "Great Product and Vaue" September 10, 2022 5.0 I would suggest a step by step checklist start up list to show sequence. Would save some time by allowing each module to connect and update in the right order. Pros Easy to use and fast set up. Integration with existing booking platform was easy. Cons After receiving Cleaner bids the original bid was hidden. Would be nice to have archived for reference later. Reason for choosing Turno Ease of set up and price. Review Source MC Matthew C. SEO Consultant Hospital & Health Care Used the software for: Less than 6 months ### "Great easy way to automatically schedule cleanings for airbnb turnover." August 22, 2020 4.0 It has helped tremendously in automating my airbnb cleanings especially for a first timer like myself. Pros My favorite functionality is the Airbnb Calendar integration. It updates Turnover with a new project automatically for the day that the guest is scheduled to leave the property and creates a project for you. The nit reminds you that you have to select a cleaner via the app notification and email. Its very straight forward and easy after just a little learning curve. Cons There are certain quirks that were hard to understand. An example would be the Mobile App doesn't have as much functionality as the desktop browser version. It tends to redirect to the web app for almost every useful functionality. I tend to use the desktop browser app exclusively for this reason. There is a small quirk in the scheduling cleaning function that doesn't allow you to save the cleaning if you type something incorrectly in one of the fields but it doesn't tell you which field is wrong so you have to figure out yourself. No big deal just annoying at times. Review Source AG Audrey G. Business owner Hospitality Used the software for: I used a free trial ### "Not great user experience" August 24, 2019 3.0 Pros The software is relatively simple, but the interface is not intuitive and does not seem fully developed. Cons It does not appear that the software notifies teams when a message is sent, or when one is sent to me, so replies are delayed sometimes for days, which is not helpful. It is not sophisticated as for example Airbnb's software platform. The user has to do all of the work, it's not streamlined, and there is no accountability for the quality of services, for example, it does not reply on a review system. I am disappointed, I was hoping it would be a great problem solver for hiring cleaning teams, it's taken up hours of my time, and it's just not worth it. Review Source PL Phu L. Owner Hospitality Used the software for: Less than 6 months ### "Great software" October 25, 2021 5.0 I love it Pros The cleaner marketplact is a god-send, makes finding cleaners super easy. I also love the calendar syncing feature. Cons The chat system is a little wonky at times. Reason for choosing Turno Prevalent marketing Review Source CB Chris B. Sales Information Technology and Services Used the software for: 6-12 months ### "Highly recommend " September 6, 2022 5.0 Pros Integration with booking platforms. When someone books a reservation my housekeeper gets a notification about a job. They accept the job and it gets put on their calendar. I also like the checklist feature. Cons Fees. I would love to use this as my payment processing feature however my cleaner insists on using Zelle because the fees are too high. Review Source RK Rochelle K. Owner Consumer Services Used the software for: 6-12 months ### "Great Product. Thanks all. " March 23, 2022 5.0 I’m still fairly new, but I like the possibilities. Pros It’s easy to use, and it help take th guess work out. Cons The only thing that I don’t like is the lack of response from my teammates. Review Source AS Amanda S. CEO Marketing and Advertising Used the software for: I used a free trial ### "Perfect app for managing my Airbnb" December 16, 2021 5.0 Really, really great addition to my property management business. Pros Love that projects and payments are automated and that it all syncs with Airbnb. Cons I wish there was a way for the cleaner to put in a note about what shape the house was left in by the guests so that we could write them a review. Review Source MS MavEryck S. Owner Hospitality Used the software for: Less than 6 months ### "Awesome App!" February 26, 2024 5.0 Pros Seamless integration with AirBNB! I am very happy so far! Cons So far I have no complaints. This wotks as it should. Review Source DZ DANIEL Z. Owner Real Estate Used the software for: Less than 6 months ### "Game Changer" April 4, 2021 5.0 TurnoverBnB has allowed us to automate cleaning. Pros TurnOverBnB has added the functionality of being able to manage your cleaners efficiently. In our experience the AirBNB platform made it difficult to efficiently add cleaning staff and manage their work flow. TurnoverBnB made that very easy for us to manage the cleaning team, communicate, correct issues, and get jobs finished with very little communication. Cons We pay our cleaners outside of TurnoverBnB. It would be really helpful if TurnoverBnB could create invoices for the cleaners and mark those as being paid. Managing the books has been our only trouble with TurnoerBnB. Review Source JW Joe W. Cohost Real Estate Used the software for: 6-12 months ### "Great software for hosts and cleaners" November 16, 2018 5.0 Turnoverbnb has resolved our scheduling issues associated with our cleaners. It seamlessly syncs to our Airbnb calendars and is great at reminding us when there is a canceled or unaccepted cleaning. I would recommend to any Airbnb host. Pros It is extremely easy to use, and it is very affordable considering the services they offer. Cons The cleaners are not vetted very well, have to do the info digging yourself. Would like to see more about them in a profile (i.e. are they a company/individual, insured, etc). Review Source JN Jim N. Senior Manager Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Excellent Tool" August 16, 2022 4.0 I use this tool to schedule my cleaners, provide detailed lists and notes for each guest. This tool has been perfect for our needs at an affordable price. Pros Easy to deploy. Simple. Reasonably priced. Cons Limitations with set up. Support only via chat / messenger. Reason for choosing Turno Simple to use. Price. Review Source Similar Products Featured