# Page 6 | Turno Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Turno the right Vacation Rental solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166734/Turno/reviews

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Turno

4.7 (161)

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Last updated May 18th, 2026

# Page 6 - Reviews of Turno

## Showing most helpful reviews

Showing 126-150 of 161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DZ

DANIEL Z.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Game Changer"

April 4, 2021

5.0

TurnoverBnB has allowed us to automate cleaning.

Pros

TurnOverBnB has added the functionality of being able to manage your cleaners efficiently. In our experience the AirBNB platform made it difficult to efficiently add cleaning staff and manage their work flow. TurnoverBnB made that very easy for us to manage the cleaning team, communicate, correct issues, and get jobs finished with very little communication.

Cons

We pay our cleaners outside of TurnoverBnB. It would be really helpful if TurnoverBnB could create invoices for the cleaners and mark those as being paid. Managing the books has been our only trouble with TurnoerBnB.

Review Source

JW

Joe W.  
Cohost  
Real Estate  
Used the software for: 6-12 months

### "Great software for hosts and cleaners"

November 16, 2018

5.0

Turnoverbnb has resolved our scheduling issues associated with our cleaners. It seamlessly syncs to our Airbnb calendars and is great at reminding us when there is a canceled or unaccepted cleaning. I would recommend to any Airbnb host.

Pros

It is extremely easy to use, and it is very affordable considering the services they offer.

Cons

The cleaners are not vetted very well, have to do the info digging yourself. Would like to see more about them in a profile (i.e. are they a company/individual, insured, etc).

Review Source

JN

Jim N.  
Senior Manager  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Excellent Tool"

August 16, 2022

4.0

I use this tool to schedule my cleaners, provide detailed lists and notes for each guest. This tool has been perfect for our needs at an affordable price.

Pros

Easy to deploy. Simple. Reasonably priced.

Cons

Limitations with set up. Support only via chat / messenger.

Reason for choosing Turno

Simple to use. Price.

Review Source

RD

Rachel D.  
Property Manager  
Hospitality  
Used the software for: Less than 6 months

### "The Automation I needed"

February 2, 2022

5.0

super simple and easeful to use.

Pros

Ability for housekeepers to see the upcoming projects and take the job or not, and then having a secondary back up cleaner. Automatically, sending payouts. Creating task lists for housekeepers. Ability to log inventory electronically.

Cons

Still haven't found anything that has been a major con.

Review Source

ND

Nicci D.  
CEO  
Real Estate  
Used the software for: 6-12 months

### "TurnoverBnB "

February 19, 2020

5.0

Pros

So far I like everything about the software

Cons

I would like to see a video option that would allow my cleaners to take videos as well as pictures and notes

Review Source

PS

Paula S.  
owner  
Hospitality  
Used the software for: Less than 6 months

### "This is a little app that does a whole lot for those of us trying to co-ordinate cleaning for airbnb"

March 21, 2018

5.0

It will help me communicate with all the people that work with and for me, without having to resort to texts or separate emails, and help me keep track of the schedule of things that are to be done.

Pros

Has a lot of features that are important and not a lot that aren't. The developer was quick to help me figure something out, and also to implement a suggestion I had. Really interesting idea, timely, and very needed in the field.

Cons

There's nothing really that I don't like....there are many features, and I haven't tried them all yet. The proof of the pudding will be when we get busy again this summer.

Review Source

JF

Jeremy F.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Great platform "

March 16, 2024

5.0

Great experience, great site, and easy to use.

Pros

Services have been exceptional, and communication great.

Cons

Nothing bad to say about Turno at the moment.

Review Source

MH

Mary H.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Great App "

January 6, 2023

5.0

Pros

Able to have a choice on who’s on my team

Cons

A little difficult to navigate and to make changes in the reservation

Review Source

Arun S.  
Real Estate Enthusiast  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great tool for Hosts"

August 15, 2021

4.0

Excellent so far

Pros

Makes it easy to handle tasks handled by Hosts, a real time saver

Cons

Appears scrambled to a new user in the beginning, but makes sense as you start using it.

Review Source

KB

Keith B.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Turno made turning over between guest easy"

April 15, 2023

5.0

Pros

Notifications on when cleaner accepts job, when they clean, notes on how the guest left house. All great stuff

Cons

None I can’t think of. All good I like the product

Review Source

SA

Shiek A.  
Property Owner  
Management Consulting  
Used the software for: Less than 6 months

### "If you're still turning over your properties yourself you're doing it wrong"

March 4, 2020

5.0

Usually, my wife or I would have to coordinate cleaning the house ourselves which can be a challenge since we both work full-time jobs. With TurnoverBnB, our experienced cleaner came on time, cleaned our home going above and beyond the required project items and freed up our time. I highly recommend.

Pros

It's really easy to integrate the short-term rental calendar into TurnoverBnB so that the assigned cleaners are updated about any changes in booking. Being able to create a pre-determined project that a cleaner can then follow and check off is also a really great feature.

Cons

The UI could be easier to navigate and there seem to be a few things that still require you to connect to the web version of the app.

Reason for choosing Turno

I heard about TurnoverBnB from a Bigger Pockets Podcast interviewee as a recommendation which was more than enough.

Review Source

JD

John D.  
Property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Amazing way to connect with local service providers"

August 11, 2020

5.0

I have been using this service for 30 days and so far we are completely satisfied.

Pros

Seamless integration with Airbnb and VRBO reservations. Scheduling has been totally automated and notification verifications are done in real time.

Cons

I would like the ability to have a message chain within each project to directly communicate with the cleaning crew on a project by project basis.

Review Source

JP

Jamal P.  
Business owner  
Consumer Services  
Used the software for: Less than 6 months

### "Not pleased"

December 30, 2021

1.0

I have not gotten a chance to experience the app fully due to not receiving any projects since I've signed up.

Pros

It would be convenient and practical if I was able to actually get projects.

Cons

The lack of project acceptance as well as getting no response to the discounted rate I charge.

Review Source

DW

Dana W.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Ease with Turno"

November 30, 2023

5.0

Good - went down once and had to re-set it up, but still works well with cleaners to know when to clean!

Pros

Letting team know when to clean and what dates are available

Cons

Figuring out how to use team members they recommend

Review Source

KM

Ken M.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "Ease & Simplicity "

March 6, 2021

5.0

Pros

Implementation was extremely easy and any questions I had were answered by the Customer Support Team. Then when \[SENSITIVE CONTENT HIDDEN\] contacted me to set up a video call to follow up my understanding and ensure that I was set up correctly using the software it blow me away!

Cons

Haven't found anything that I feel is a Con

Reason for choosing Turno

recommendation

Review Source

CC

Cameron C.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Vacation Rental savior!"

September 5, 2021

5.0

great!

Pros

Finding new housekeepers, and automatic assignment of checklists / work orders

Cons

limited features on the mobile app, while the web site is a bit clunky on mobile.

Review Source

SL

Steve L.  
Managing Partner  
Real Estate  
Used the software for: Less than 6 months

### "Very good for managing cleaners"

February 28, 2022

5.0

Pros

Aggregating reservations from multiple platforms and creating individual projects for cleaners

Cons

Certain features don’t open in mobile app and launch a browser page

Review Source

CG

Chamkaur G.  
Professor  
Education Management  
Used the software for: Less than 6 months

### "Simple dashboard"

October 16, 2022

5.0

Overall good!

Pros

Simple to use, easily integrates other calendars

Cons

Calendar sync is too infrequent. At present it’s a few hours but no reason not to pull more frequently

Review Source

SC

Stacy C.  
Manager  
Real Estate  
Used the software for: Less than 6 months

### "I love this program!"

July 21, 2023

5.0

Pros

It helps me find skilled STR cleaners and the cleaning checklist, payment feature and notifications are amazing! I also love that it syncs with my Property management app.

Cons

I didn't notice that I had specified a cleaner to be primary and it notified her about a checkout when I wanted to use someone else.

Review Source

CM

Christine M.  
Member Relations Office  
Banking  
Used the software for: Less than 6 months

### "Rental Maintenance"

October 29, 2023

5.0

It has been very helpful for me & puts my mind at ease

Pros

Turno has allowed me to search for and find suitable cleaners in my area

Cons

Navigation of the site was not as straight forward as first led to be. Once you use it a few times, it becomes easier

Review Source

TH

Trey H.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Great app!"

August 1, 2022

5.0

Pros

If you want automation of turnover cleaning and scheduling, this app is perfect. Easy to use and puts cleaning schedules on auto pilot.

Cons

Have not found a con yet. I like the app

Review Source

ML

Megan L.  
Short term rental owner  
Hospitality  
Used the software for: Less than 6 months

### "Smooth trial so far"

March 9, 2024

5.0

Pros

I didn’t have any leads on finding a cleaner for my STR, and then someone recommended Turno (I also listen to the No Vacancy podcast episode on it). I decided to give it a try and was pleased at how seamless the integration with the AirBnB website is. It was cool to see a cleaner automatically booked within 30 min of getting an Airbnb booking, without me needing to do a thing. The first clean went very well. It is a relief to know I have a solid solution for this aspect of managing a STR.

Cons

Difficult to find info on past cleaning jobs. The interface is very focused on upcoming work.

Review Source

JT

Jennifer T.  
Airbnber  
Real Estate  
Used the software for: 6-12 months

### "Harmful"

December 29, 2019

1.0

Awful

Pros

Nothing.

Cons

I have connected with 3 people through this software... All of whom screwed me over. Once I delete them from my future bookings, I can't see them anymore and they all ran off with my money and I never heard from them again.

Review Source

JS

Jennifer S.  
Property owner/manager  
Real Estate  
Used the software for: Less than 6 months

### "Great App, Easy to Hire Cleaners"

August 3, 2022

5.0

Pros

Easy to use and find cleaners. Great way to communicate and pay cleaners.

Cons

There are quite a few features that are only available via browser, not through the app.

Review Source

ES

Elena S.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Like the idea"

May 19, 2022

5.0

I'm excited to learn what it can do and to see how it will all play out.

Pros

I'm still learnng how it works. I like the idea to make things more structured.

Cons

It’s been a bit challenging to set things up for some reasons. But customer support via chat is great.

Review Source

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