# Page 7 | Turno Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is Turno the right Vacation Rental solution for you? Explore 161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166734/Turno/reviews

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Turno

4.7 (161)

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Last updated May 18th, 2026

# Page 7 - Reviews of Turno

## Showing most helpful reviews

Showing 151-161 of 161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AC

Ashley C.  
Real Estate Agent  
Real Estate  
Used the software for: Less than 6 months

### "Very easy to coordinate with housekeeper!"

September 28, 2020

5.0

great!

Pros

I've been using Turnoverbnb for about a month now and it has saved me so much time. I used to manually email my housekeeper every time I had a new booking or a cancellation. Now I can rest easy knowing she gets automatically alerted and scheduled, and also I get notified when she arrives and completes her cleanings. Perfect fit for what I was looking for!

Cons

Would be cool to have a calendar view that shows when my bookings are from Airbnb that are syncing in rather than just when the housekeeper is scheduled for

Review Source

Alex H.  
Director  
Real Estate  
Used the software for: Less than 6 months

### "Vacation Rental Life Saver!"

September 17, 2019

5.0

Pros

The large network of cleaners and the availability of the network.

Cons

I don’t know/I don’t have any complaints about the software yet.

Review Source

GH

Greta H.  
STR Manager  
Hospitality  
Used the software for: Less than 6 months

### "A fantastic concept "

July 2, 2018

3.0

I'm able to find cleaners that understand turnover cleaning opposed to regular home cleaning.

Pros

I love the concept and potential that this program has. Being able to find cleaners, communicate via messaging and pay them all in one place is excellent.

Cons

Unfortunately, I don't always receive notification that I have a message and it's hard to tell if a cleaner has an my message yet or not if they haven't responded. I would also like the ability to have the cleaners upload photos of their completed tasks.

Review Source

AC

Anne C.  
Airbnb co-host  
Hospitality  
Used the software for: 6-12 months

### "Helpful tool but a little tricky"

March 5, 2020

5.0

I can reach out and contact a lot more cleaners if I need to by using Turnover BnB than if I didn't have it.

Pros

It's great that I can go on the site any time and make arrangements to cover cleaning for my AirBnb.

Cons

The site doesn't work intuitively for me. I find myself searching around quite a bit to accomplish simple tasks.

Reason for choosing Turno

My original Airbnb cleaner wanted me to use the product to book her services. She requires all of her clients to book her through it to keep things standardized.

Review Source

JH

Jameson H.  
Investor  
Venture Capital & Private Equity  
Used the software for: Less than 6 months

### "Peace of Mind Vacation Rental Management"

July 19, 2021

5.0

Great customer experience and does exactly what they say it will!

Pros

The peace of mind it provides. I love knowing that the property will be cleaned (and cleaned well) if my primary cleaner is not available.

Cons

There are some UI components that could probably be updated as it relates to process management and such.

Review Source

AA

Alex A.  
CEO  
Hospitality  
Used the software for: Less than 6 months

### "RBO user"

February 4, 2021

5.0

I really like this software.

Pros

It was such a breeze to set up and start using the software. Love all the preset checklist available to choose from for the cleaning process.

Cons

Nothing that I can think us right now. This software offers a lot of functionalities that I still have not used.

Review Source

GC

Gabrielle C.  
Managing Member  
Hospitality  
Used the software for: Less than 6 months

### "Air Bnb Lifesaver"

March 12, 2021

5.0

Great custumer service! Resolved my issue almost immediately!

Pros

Marketplace for cleaners, checklists in app, pay from app, 1099 for cleaners

Cons

Not intuitive. It was hard to know why something (paying my cleaner) wasn't working. Both she and I were confused.

Review Source

CL

Christine L.  
Director  
Hospitality  
Used the software for: Less than 6 months

### "Easy to set up"

February 2, 2022

5.0

Pros

Easy to navigate and it did not take anytime atall

Cons

all good and it was very clear on how the systems work

Review Source

sK

susan K.  
owner  
Hospitality  
Used the software for: Less than 6 months

### "Glad someone is offering this service, easy to use and navigate"

April 1, 2020

5.0

Excellent so far.

Pros

It works and its easy to use, now that I have it set up properly

Cons

At first I didn't know how to set myself up but I called the help desk and they straightened everything out.

Review Source

BL

Bradley L.  
Engineer  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "So far so good."

February 20, 2020

5.0

Pros

I like being able to see all of my projects as well as all of my cleaners.

Cons

I'm not sure how to identify all of the charges I'm seeing come through on my credit card.

Review Source

RE

Roy E.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "AirBNB cleaning "

September 5, 2019

5.0

Customer service and ease of use are excellent.

Pros

The TurnoverBnB platform makes booking cleanings extremely easy.

Cons

I’ve really liked everything about TurnoverBnB.

Review Source

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