--- title: "Turno Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Turno Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/166734/Turno/" page_type: "product" language: "en" --- # Turno Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Turno ## What is Turno? Turno, formerly TurnoverBnB, connects vacation rental Hosts and local vetted Airbnb Cleaners to simplify and automate STR cleaning schedules and payments. With separate mobile apps for hosts and cleaners, Turno syncs guest calendars from all major booking platforms and 20+ channel managers and property management systems. Offering 24/7 live customer support and available in six languages, features include auto scheduling, auto payment, in-app chat, and more. ## What is Turno used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 167 user reviews Reviews sentiment Positive 93% Neutral 3% Negative 4% Starting price $10 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Vacation Rental / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Turno?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://turno.com/&name=Turno) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Turno 4.7 (167) VS. [4.8 (1,579)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price $10 Other Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (167) Ease Of Use 4.6 (1,579) Value For Money 4.6 (161) Value For Money 4.6 (1,506) Customer Service 4.7 (153) Customer Service 4.7 (1,547) ## Turno alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars Highest Rated [4.9 (267)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (547)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/166734/Turno/alternatives/) ## FAQs about Turno Overview ### What problems does Turno solve? Turno solves the headache of finding reliable short-term rental cleaners, coordinating turnover schedules, and handling fragmented messaging, checklists, and payments across properties. It helps Airbnb hosts, vacation rental managers, and cleaning teams automate calendar-based assignments, track cleaner arrival and completion, manage backup coverage, and reduce missed cleans and manual follow-up. Answer based on 121 reviews Overview ### Which roles and teams benefit most from Turno? Turno is most used by short-term rental owners, property managers, and hospitality operators who need to coordinate cleanings, inspections, and guest-ready turnovers. Cleaning teams use it to track assignments and schedules, while executives and business leaders rely on it to streamline operations, maintain service quality, and support portfolio growth. Answer based on 166 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Turno built for? Turno serves small vacation rental businesses in hospitality, where 99% of reviewers are small businesses and 40% are in Hospitality. It also fits Real Estate teams, which make up 31% of reviewers, with limited use in Consumer Services at 3%, primarily for vacation rental operations. Answer based on 166 reviews Features and Usability ### What are the key features of Turno? Turno includes core vacation-rental tools like housekeeping management, reservations syncing, and task management, plus differentiators such as cleaner marketplace bidding, cleaning schedules, custom checklists with photos, and automatic cleaner payments. It also supports guest and team communication, alerts, and property management workflows tied to Airbnb and other integrations. Answer based on 89 reviews Pricing ### How much does it cost and what fees or limitations are included? Turno offers a free version and free trial, with paid access starting at $10 per month per feature, or $96 per property annually. Reviewers describe it as affordable for some, but others report added payment-processing or per-clean fees, limited refunds on annual billing, and confusion around charges. Answer based on 33 reviews Integrations ### Which third-party tools and platforms does Turno integrate with? Turno integrates with Hostfully, OwnerRez, Hostaway, Hospitable.com, and iCalendar, which reviewers mention most often for booking sync and calendar-based cleaning scheduling. The official catalog also shows 20 third-party connections, including Guesty, Lodgify, Smoobu, Uplisting, and Escapia, covering PMS and channel manager platforms. Answer based on 22 reviews Getting Started and Support ### What training and onboarding options does Turno offer? Turno provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup and questions in real time, documentation offers written reference material for later review, and videos provide visual walkthroughs for learning product features at a pace that suits the user. Answer based on 8 reviews Getting Started and Support ### What customer support options does Turno offer, and how do users rate the experience? Turno offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as fast, helpful, and patient, especially on chat, with some issues resolved within minutes. A few reviewers mention setup confusion, occasional chat problems, and slower help in some situations. Answer based on 89 reviews Features ### What features does Turno offer for vacation rental cleaning? Turno handles vacation rental cleaning coordination with scheduling, cleaner matching, automatic payouts, checklists, inventory tracking, and calendar sync. Hosts and cleaning teams like the visibility into job status and reservations, though some users find certain tools less intuitive, overwhelming at first, or more complete on the web than in the app. Answer based on 31 reviews ## Who uses Turno? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra reviewers highlight these as the features buyers value most when choosing vacation rental software: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Turno supports **Reservations Management**, giving property managers a way to track bookings and keep turnover work tied to upcoming stays. However, it does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other important features that reviewers also value, such as **Guest Communications** (**59%**) and **Payment Processing** (**56%**), helping businesses stay in touch with guests and handle transactions more efficiently while keeping day-to-day rental operations organized. Reservations Management 4.7 (66) 50.00% of 66 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Guest Communications 5.0 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Communicate with guests directly within the system Payment Processing 4.5 (35) 57.14% of 35 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Housekeeping Management 4.8 (79) 65.82% of 79 reviewers that rated this feature as important or highly important Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff For Vacation Rentals 4.8 (71) 70.42% of 71 reviewers that rated this feature as important or highly important Designed for vacation rentals Third-Party Integrations 4.8 (53) 66.04% of 53 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Turno 15 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Contact Management: Manage, organize, and store contact information - For Vacation Rentals: Designed for vacation rentals - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Payment Processing: Accept, record, and reconcile financial transactions - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.6 (167) 4.6 Based on 167 reviews ## Pricing Value for money 4.6 (161) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/166734/Turno/pricing/) Single Property Account $0.00 It includes: - 1 Property - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Marketplace Cleaners Only $0.00 It includes: - Unlimited Properties - Marketplace Cleaners only - Free Co-host Accounts Marketplace & Non-Turno Teammates $10.00 Per Feature,Per Month It includes: - Unlimited Properties - Marketplace Cleaners - Non-Turno Teammates - Free Co-host Accounts Value for money 4.6 (161) 4.6 Based on 161 reviews ## Integrations [ Hostaway](https://www.capterra.com/p/152433/Hostaway/)[ Lodgify](https://www.capterra.com/p/131924/Lodgify/)[ Guesty Lite](https://www.capterra.com/p/169863/Your-Porter-App/)[ Guesty](https://www.capterra.com/p/159377/Guesty/)[ eviivo](https://www.capterra.com/p/66294/eviivo-suite/)[ iGMS](https://www.capterra.com/p/157033/iGMS/)[ OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)[ Hostfully](https://www.capterra.com/p/187827/Property-Management-Platform/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (153) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (153) 4.7 Based on 153 reviews ## User reviews Overall rating 4.7 Based on 167 reviews Filter by rating 5(139) 4(17) 3(5) 2(0) 1(6) Mentioned topic Sorted by most recent HT Heidi T. owner Real Estate ### "Great Customer Support Help" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2026 Overall, my experience with Turno has been very positive. The platform makes it easy to find experienced cleaners, manage turnovers, and keep my vacation rental operations organized. While I’ve occasionally experienced communication issues and had one cleaner not show up, those situations have been rare. \[sensitive content hidden\] from the support team has been especially helpful, responsive, and professional whenever I’ve needed assistance, which has made my overall experience with Turno even better Pros \[sensitive content hidden\] was extremely helpful and quick to respond to my questions. I like using the Turno app because it helps me stay organized, coordinate with cleaners easily, and keep my vacation rental turnovers running smoothly Cons The biggest challenge I’ve experienced with Turno has been occasional communication issues with a few cleaners. I’ve also had one cleaner not show up as scheduled, which can be stressful when managing vacation rentals. That said, these situations have been the exception rather than the rule, and overall I’ve had a positive experience finding reliable, experienced cleaners through the platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LM Latoya M. Ceo Environmental Services ### "\[sensitive content hidden\] Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 17, 2026 10/10 Pros \[sensitive content hidden\] responded and help without me having to wait long willl tell others about this spp and recomend it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF Jose F. Owner Hospitality ### "Customer service chat" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2026 I had a great experience with \[sensitive content hidden\] on the4 chat help of the Turno application. She was very helpful and knew exactly what had transpired to give me an answer right away. Thank you for having competent staff taking care of your customers. Pros Its ease of use. It is straight to the point. The application is very easy to use and it provides the platform needed to find the team to clean your business. Cons It is a bit isolated, when you need something you have to look, look and look for the items, but when you find it they are on point with the service. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. David S. Member Veterinary ### "Turno's Support goes above and beyond to provide assistance..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 6, 2026 Overall, very, very good. We have found good cleaners able to meet our needs. It's a great way to get bids on cleaning projects, keeping track of projects with photos. Pros Excellent support. Sophie went above and beyond to generate a PDF of our checklist since this isn't a built in feature. Cons I would like to be able to export checklist to a text file or PDF. It is unfortunate that it takes a trip to support to get something simple like the - but technical support was very responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KA Karen A. Director Hospitality ### "First Class support and and great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 12, 2026 Always get great timely support from the team every time. Really helpful customer service agents. Excellent Pros Great product that helps us manage the cleaners across 31 properties. We always get a great support service from this company which is a rarity these days. Thank to \[sensitive content hidden\] and the rest of the support team Cons None, nothing to dislike from this company. First Class support every time. Can't fault anything after several years Alternatives considered [Lula Build](https://www.capterra.com/p/183706/Lula-Build/) Reasons for choosing Turno Great product and did everything we needed to mange cleaners over 31 properties Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Vito D. Owner Construction ### "Would recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2026 Great really love it. Helps me keep everything organized and it’s simplified everything for me. Would recommend Pros \[sensitive content hidden\] was amazing! We were very stressed about our property and we were in great hands! I would highly recommend Vincent for anyone needed help with turno! He deserves a raise! Cons Messaging app. Also doesn’t stay logged in. Dont get notifications when it logs me out which is each time I switch apps on phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EK Elizabeth K. Cleaner - Inspector Chemicals ### "Cleaner / Inspector " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2026 I'd say it's a wonder way to get started if youre a new cleaner. They even set up a face to face chat to show you how to navigate through the system with ease. Pros It's very easy to use and communicate with live representatives, options like instant payouts, the option to have the system bid on different projects. Cons The only issue I've ever had is was the system thinking I tried to work with one of the customers outside of Turno and fine me. But that wasn't the case and it was resolved within a few minutes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Ailia K. Owner Hospitality ### "Turno Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2026 Great to establish clients, especially if you're starting new. Overall good but Turno needs realistic market pricing strategies. Pros Support is always available but sometimes they may not be able to answer questions regarding cleaning projects due to confidentiality between the host and turno. Cons Not enough information on cleaning projects when bidding. Most hosts don't provide enough information and expect pricing based on the range listed by Turno which is inaccurate for most regions. Also, it's difficult to chat with hosts after bidding as many hosts don't respond to messages. There should be some criteria for the host to respond as it wastes cleaners time messaging to ask for more clarifications. The range of price that Turno lists between regions when bidding is not very accurate which creates an inaccurate expectation of market price. For example, a 2500 sqft home with 4 bedrooms 3 baths and the range Turno gives for a specific region is $90 to $120. That's not accurate at all. No one is going to clean that home in that range, first of all. When you do bid higher, hosts aren't going to accept it because Turno has given them a range which is much lower. That needs to be more realistic to what the market demands. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. IN India N. Host Hospitality ### "Could not do this without Turno!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 7, 2026 I manage four vacation rentals and work a full time job. I could not do this without Turno and a platform management system. Turno expertly manages my cleaners, cleanings, payments and all. So Happy! I most impressed with their round the clock customer service REAL PEOPLE....not just thrown to AI bots! Pros My Platform management system and VRBO were both entering cleaning project into Turn. Vincent was excellent. He explained the problem to me and went above and beyond to remove the VRBO link. I am not very tech savvy so I appreciated him doing this from his end to ensure it was done correctly. Cons I really don't have any complaints. I am very happy with the software program. I have been on it for three years now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VD Valdir D. Owner Construction ### "Thank you for help us " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2026 Pros My company is growing with Turno. We are almost 3 years. Im glad. Live agents are nice. Thank you \[sensitive content hidden\] for help us today. Cons Tax 6.5% is hard and more tax WA state and federal.state. we try manage these hsrd ways. Host sometimes doesnt respond us quickly Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166734/Turno/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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