Who Uses This Software?

Banks & Credit Unions, Insurance Companies, Telcos, Utilities Companies, Government Agencies, Call Centers, Marketing Agencies, Consulting Firms, System Integrators.


Average Ratings

2 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • DANAConnect
  • en.danaconnect.com
  • Founded 2004
  • United States

About DANAConnect

A platform used to automate communications with customer using cross-channel workflows including email, sms, calls, push, documents, etc.


DANAConnect Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

DANAConnect Reviews Recently Reviewed!


Nice interface, efficient support, quality analysis

Mar 01, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The analysis generated by communication, which allows us to validate the effectiveness with which we reach our contacts, interactive forums that are very educational

Cons: there are nodes and filters that are still not very clear in their application and I feel I lose features that I am not taking full advantage of

Excelent software

Feb 28, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use, friendly GUI, accept a lot of data base items, easy workflows constructions, reports available and very detailed.