Timesheets.com

5 / 5 329 reviews

Who Uses This Software?

Those that need location restrictions for office employees and GPS tracking for employees on the move will love Timesheets.com. Our software offers features that make it easy to manage time.


Average Ratings

329 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $4.50/month/user
  • Pricing Details
    Please visit our website to see pricing details. Never pay base fees!
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Timesheets.com
  • www.timesheets.com/
  • Founded 2004
  • United States

About Timesheets.com

Track time for payroll or billing. Employees clock in online from their computers or phones and add time to projects too. Managers view and make edits from their admin profile, as well as setup GPS and IP restrictions. Our accruals tracking feature allows employees to make time off requests from their own accounts while admins approve them online. Payroll reports can be downloaded into QuickBooks desktop and exported to ADP, Paychex, and other payroll services. Tech support is always free!


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Timesheets.com Features


Timesheets.com Reviews Recently Reviewed!


Easy to use software.

Feb 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Tracks pretty much everything you need to keep complete records. Easy use of clocking in and out for employees. Adding and deleting employees is easy to use and set up.

Cons: Some functions are hidden and have to be searched for. Some of the pages have way too much information on them and could be condensed.

Software w/ potential, but needs some upgrades

Jan 30, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: The software provides the timekeeping that I require and the reports I need to turn into my client.

Cons: The user experience is not good (really dated) and the reports look AWFUL. Would REALLY be great if they would make some improvements.

Does the trick! We don't need much and it does just fine.

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Relatively simple to use. The customer service representative who helped us setup our account was amazing.

Cons: Explaining to tech illterate employees how to login was a hassle. One of our client's uses a service called Ximble that uses a printed out QR code that you scan using a wall mounted tablet. That seems pretty handy, but not necessary.

Overall: Honest time tracking thanks to the IP address requirements.

Staff is able to use this format with minimal difficulty.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I am able to run reports, make corrections quickly and review timesheets at any time. This program is very user friendly. I have recommended it to several other churches.

Cons: The cost is a bit more than we planned to spend on timesheets, but the convenience has made it worthwhile.

There is an ease of use when logged into the desktop version, but the mobile version is limited.

Jan 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The desk top version of the program is easy to use and navigate. The technical support is extremely helpful.

Cons: The mobile version doesn't allow for our offsite employee to edit or sign their cards with ease. This means they will call into the office to make adjustments which is very inefficient and counter productive. There needs to be an easier way to track unpaid sick time.

Overall: Our company is no longer tethered to a time clock

timesheets works great for us and they are always available to help out with questions etc.

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that everything is timestamped, the multiple reports you can run to keep track of everything are very convenient. easy to watch staff hours and to make corrections.

Cons: there is no app to use; having to double check whether signed in or out due to timesheets timing out; the clockin screen is mobile friendly but the rest of the website is not mobile.

Like the easy use

Jan 29, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Defines and saves addresses - tracks by category and I like the concise layout of the reports. Ease of login in

Cons: It does NOT capture some smaller rides and will often have some rides that start and stop in the same location even though there is some distance between them

Overall: Life a lot easier when expensing mileage/taxes

Capterra-loader

Straight-forward billing and resource management

Jan 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Day to day workflow is easy to use. Simple and to the point. The custom reports feature is super handy and something I use frequently to get a view of what my team has been up to.

Cons: Not as flexible as I would like. Doesn't have external timer apps. Document output (PDF) format is not very attractive for sending to clients and is not customizable.

Overall: Saved time

The support is the best I have ever seen, but once you get going you will hardly ever need it.

Jan 27, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The import / export features save so much time.
So easy to enter time.
The ability to merge Clients or Projects and the ability to Archive time

Cons: Doesn't track project estimated hours (estimated vs actual)
Only has Customer and project, no task.

Overall: We have tracked our time against the project for invoicing and payroll.

As a small business owner, to find a software source with fantastic support at a low cost is amazing

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of its Report capabilities is outstanding. I can generate reports quickly and in multiple different ways to suit different projects & my own personal queries.
Its easy for my staff to enter their Timesheets as they finish each project or at the end of each day.
Being Cloud based it doesn't matter where I am, on what PC or Tablet I'm working from - it just simply all works & its all there !
What more needs to be said !
We love it.

Cons: Probably due to my own lack of understanding, but in when a Staff member leave & I archieve their data, some of those projects continue to be worked on, but the departed staffer's times aren't included unless you delve deeper to activate their times (which depends on you remembering the time period they worked to & from).

Overall: A system that works !

Overall, I really like the software and have no major issues with it.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has been easy to use for everyone. I have zero complaints from the employees about their use of the software.

Cons: I do not like that, I, as one of the administrators, cannot edit PTO once it has been entered, like you can regular clock in/clock outs. If I need to adjust the PTO time or I've entered the wrong date, I can not edit it. I have to completely delete the entry and start over. I really wish that this could be changed and become an option to do so.

Excellent and easy to use!

Jan 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the user interface is very friendly and easy to use, i get notifications on my phone when my employees clock in and out which makes keeping track of lunch breaks and attendance very easy.

Average

Jan 26, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The fact that notes can be added to the time. This is all I have. Why does this have to be 100 characters? There are not many pros to the product.

Cons: There is not enough customization on the exported reports. Does not have alerts to allow me to let employees know that their timesheet needs to be updated. Does not provide a periodic report (daily, weekly, etc.) that allows me to know which employee did not add time to their timesheet. Daily time reporting is very important to my business.

I have had an overall good experience with TimeSheets

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: That you can quickly record everything you are working on. I like I can see what my team is working on so we can prioritize projects.

Cons: It doesn't have a mobile app. Also, we have had issues when one of the team members wants to change the clock out/clock in time.

Overall: we can easily report back to clients the time and projects we worked on.

Pretty easy to use. User friendly.

Jan 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Tracks vacation and sick time. I can run different reports. I like I can limit where the employees can clock in and out.

Cons: Closing out the pay periods. There isn't a lot of online direction when I don't understand something so I always have to go through chat. A user manual would be nice to keep on hand.

Overall: Ease of use. I can add as many employees as I want. It's easy to add and deactivate employees.

Overal good experience using Timesheets.

Jan 25, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that I can easily clock in and out and see who else is clocked in. I also like being able to add pay period start and end dates to the schedule.

Cons: That I can not see each pay period for each employee broken down. For example, if I wanted to see how many hours an employee worked the past two weeks I have to add them manually. I would love to be able to select dates and get the hours worked that way. Also, the layout is hard to use on phones, especially when trying to create a work schedule for staff.

I have been using this software for over a year now and have had no issues with it.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the most is that it will allow you to track the time and expenses together to s specific project or event.

Cons: The only problem we have had was in the beginning and that was getting our employees set up so they could sign in on their own.

Overall: The software allowed us to track hourly time better . It also allowed us to track expenses better and mileage reimbursement.

its a great tool for my staff.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use for my employees. it keeps track of their hours and I have easy access from whatever location.

Cons: I don't have complete control of my employees logging in from outside of the office. I am not sure if I am using the software correctly when it comes to that or not looking at the right information.

Overall: My employees used to give me handwritten timecards. I have offices in different locations so I was not able to physically see if they were late. It has helped me see what times they are actually getting to the office.

Overall happy

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Cons: The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Great value to provide compliant timekeeping.

Jan 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: week-view entry is very easy/convenient and minimizes employee errors. The report options give all I need as a supervisor / employee and for when I need to do invoicing.

Cons: Likely as we haven't inquired yet on customizing it, but it would be good to have default screen for employees show up as week-view.

Timesheets helped our growing business keep better track of our employees hours vacation & sick time

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the reporting function timesheets offers. Being able to pull up an employees vacation/sick time usage for the year is a great feature and has helped our company keep a better track of time used by employees.

Cons: The settings are a bit confusing at times. It would be nice if there was an easier way to allow certain employees to see others employees time without being a supervisor of them.

It is easy to use.

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: All the information you can enter. It is easy to use, easy to set up new users and projects. The reports are also helpful.

Cons: When you are in the dashboard screen the drop down box takes you to the person you selected and then you have to click on their name.

Love this product for my small office employees.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This product is very easy to use for the administrator and the employees. Corrections can also be done in a snap.

Cons: It has so many options I can't remember how to use them all:-) When that happens, the excelletn customer service really shows.

Overall: ease of managing employee hours, time sheets, vacation and sick pay.

Timesheets has been an invaluable part of my business. I love how easy it is to use!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to keep track of time with multiple clients and projects. Easy to keep track of mileage and other expenses. The customizeable reports are so helpful for invoicing and for figuring out taxes.

Cons: The only thing I wish they'd add is a mobile app. The site does work well on a mobile browser, but an app would be awesome!

Overall: Easy, time tracking for multiple projects and multiple clients, expense and mileage tracking, and customizeable reports that can be exported and saved.

We have been using this software for over a year and it meets all our needs.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It tracks time worked and paid time off in a very easy to use format. It tracks reimbursable expenses in a way that makes reporting easy and convenient.

Cons: It can be a little tricky to use from a phone but does work. Users need to be patient and follow the steps.

Overall: Disagreements with staff over how much time they have taken or have left are time consuming and negative. This system saves us from all of that.

I wish all time keeping systems were this user friendly!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, accessibility. This is a very user friendly system that requires very little training for my employees.

Cons: No app. Deducts PTO from accrued time if putting time off in ahead of time, portrays inaccurate accrual balance

Overall: Peace of mind that my payroll is being taken care of appropriately.

Great product, never had a problem

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, employee and timesheet setting options are more than enough for our needs, support has been great the two times i had questions, imports data to Quickbooks easily. I also like that we can track all expenses, such as, mileage, we can create and track multiple project time at once and use it from anywhere and upload backup documents.

Cons: In the three years we have used this product we have never experienced an issue with functionality or accesability. I guess the way they charge is not ideal. They charge by numberof users but only in groups, so if we have 5 users and need 1 more we would have to pay for 3 more users in the next tier.

Overall: Timesheets.com made it much easier to track employee and project time and record expenses.

Ease of time keeping and management

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It can accessed anywhere which makes use by myself and staff easier.
Time stamped when alterations are made.

Cons: Updating of daylight savings time can be a challenge as it doesn't always work so it can cause a few issues

Overall: Less stress when managing staff movement

Vendor Response

by Timesheets.com on January 24, 2018

Hi Karyn, Please contact us regarding daylight savings so we can help you with the issue. There should be no problems whatsoever with the transition. Thank you for your feedback.

Overall, Timesheets.com has been a great solution for our company.

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Cons: I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users.

I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

A very helpful tool to keep my freelance project tracked. Easy to use with advanced features.

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: For it helped, that it is free as long as I am on my own just tracking my own freelance project. At the same time, it is good to know, that I good upgrade if I should ever expand. Everything works fine, it helps me to keep track of my projects.

Cons: I don't really have any cons. I know, that some setting are a bit diffucult to set right, but I know I would easily find them if I would dig deeper into the software (which I did not yet)

Overall: Helps me, to get my freelance projects tracked easily and to document work invested on projects.

The most easy to use and accurate time sheet software I have used.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the visibility as an administrator. It is very easy to run reports to analyze payroll. We also appreciate being able to monitor overtime before the payroll cycle is completed.

Cons: Honestly I can't think of anything I would change. Our only problems are user errors when people do not double check their dates when editing time entries.

Overall: We are able to easily track hours for internal and remote employees. The IP security feature is a big help in making sure no employees are clocking in or out on their phones when not in the office, especially our remote employees.

This has made keeping track of employees and their projects and payroll really easy

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to track employee time for any given day at my fingertips. If I want to double check the validity of an employee's hours on a project, I can. I also helps in itemizing how we spend our time.

Easy to use, good price

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the ability to allow for individual employees to have more than one job position. I looked around for different online timesheet software that allowed for the capability to do so, and there were not that many. The price is fair and the layout of the website is easy to read.

Cons: It would be nice to have a timesheets app for iPhone and Android available as well in addition to the mobile site available.

Capterra-loader

Great for tracking employees who work in the field! Easy to install and use on smart phones.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really like the GPS tracking capability on timesheets.com. It helps to verify accuracy of where our guys clock in and out when they are in the field. It was very easy to install on their smart phones and they do not have any problems using it. It is very straight forward.
Another great feature is the reports that can be downloaded - good for printing timesheets. Also, customer service is great! I've only worked with rep since we've been using the app (September, 2016), but she is very helpful in answering my questions. If she doesn't know the answer, she always gets back to me after researching it with her technical team.

Cons: We would like to use the Customer module of the app for our jobs, but our guys cannot assign a "Customer" to their day through the app. As a work around, we have utilized "Account Codes" and "Notes". The guys will chose the job name using an "Account Code" and in the "Notes", they will indicate the work that was done on that job for the day.

Overall: GPS tracking, Accurate time keeping, Ability to look back and refer to jobs worked on.

This website is made easy to use. I have never had an issue with the website. A must have

Jan 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That you're able to adjust any mistakes that are made and you're able to leave notes and comments for any time entry. That way you always have something to go back and reference if needed.

Cons: Setting it up was probably the most challenging, all the tools and functions and different options that are available. However, once that's complete, it's very easy to use and maintain. Well worth it.

For time tracking and simple payroll this product works great!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The calendar view was very helpful to see who has time off through out the month.
Time off accrual rates that automatically calculate based on time clocked is also very helpful.

Cons: An ability to have a company wide calendar that show the times of day that a person has time off would be a good addition.

Timesheets.com has made our time management much easier!

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We love the ease of using the system. Our employees do not really need any training - they just watch the tutorials, and they are good to go. The reports are easy to run. We used to compile our excel timesheets manually, and also had to compile reports manually.

Cons: I wish that timesheets kept the data for longer than one year. Also, some employees have reported that capturing receipts through their phones is cumbersome.

Easy to use

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Our company had been using an HR software program that was over-priced and didn't work well. We needed a straightforward, easy to use timekeeping program to track our employee time off. Timesheets.com fit the bill perfectly. I received friendly, personal customer support during the initial set up which made the transition seamless.

Cons: I would like the ability to "edit" time off entries instead of having to delete them and resubmit. Other than that, the program is great!

I have two jobs, one full time and one part time, and timesheets.com has been great for all my work.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use is superb and the ability to produce a variety of reports is so useful. The output from timesheets.com are professional and easy to read.

Cons: Wouldn't mind being able to put our logo on the reports in some way. This is a minor issue. Wouldn't mind an easy app, either.

Overall: Good reporting, easy tracking, and great customer service.

Great software - easy to use and reliable.

Jan 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using this software, both as an employer and employee for a long time and have had almost no issues. The time is stored for a while and it is very easy set up and schedule different time slots. You can track attendance and use a wide array of features that are very helpful. Customer service has always been quick if an issue were to arise.

Cons: There are definitely not many cons, if any. The appearance and user-interface could certainly use an update, but they really do not affect functionality. Either way, great software.

Overall: Very easy to use as an employee and as an employer. Works well all the time for just about any requirement necessary relating to timesheets.

GREAT TO WORK WITH

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: CONVENIENCE - IF I AM OUT OF OFFICE CAN BE DONE ANYWHERE. EASY WAY OF CORRECTING TIMESHEET IF CAME IN LATE OR FORGOT TO CLOCK IN. EMPLOYEES SEEMS TO HAVE AN EASY TIME USING

Cons: THE OVERLAPPING OF TIME WHEN SOMEONE WORKS AT 11:00 PM - 1:00 AM - IT PICKS IT UP AS TWO DAYS. I THINK IT IS USER BUT WE HAVE EMPLOYEES WHO SAYS THEY CLOCK OUT AND THEN WHEN I CHECK THEY HAVE A CLOCK A MINUTE AFTER

Vendor Response

by Timesheets.com on January 18, 2018

HI Elaine, Thank you for your review. We will reach out to you to ask about the issue you're having. - The Timesheets.com Team

We have had a great experience with timesheets.com in the 3 years we have been a customer.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to set employees up and add customers. We were able to add special tracking items for our customers to help us track exactly what time was spent where. The reporting feature is easy to use to run reports for different time periods and for different customers. It is easily downloaded to other formats. The website is always available, we have never had any trouble with logging in to access it. The cost is very inexpensive for the functionality you get.

Cons: No problems with anything so far. I do have to archive people when we add new people just to stay within our licenses though.

Overall: It helps us see how much time we are spending with our customers. Since they are billed for a certain amount of hours per month. It is critical for us to know where our time is going so we can bill appropriately.

Great system

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I have been using this software for more than 7 years and dont have any plans to change. It has been reliable from the start. Very easy to set up and the scheduling option has been a plus.

Cons: The options of keeping track on paid leave could be a little easier to set up. I still havent quite got it down how to set up it so it shows correctly on the employees account.

Overall: Easy for the employees to use.

Capterra-loader

I've used Timesheets for several years and it has always been easy to use and reliable.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I take comfort in knowing that all of my billable time and notes are stored safe and I can refer back to a job or client that I worked with several years ago.

Cons: The user interface could use a refresh as the design and navigation seems a bit dated but overall pleased.

Easy to use. Have not taken the time yet to explore all features like attendance tracking, etc.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to understand, all information can easily be viewed. Adjustments can be made with ease. Customer service has been very helpful and responsive when I've had questions.

Cons: Time displays as hours and tenths of hours but entries are made in hours and minutes. Causes confusion for users.

Overall: very easy to verify employees time, any time I'd like to.
easy to monitor overtime.
Easy to look for trends in attendance

Great Program

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It easily tracks PTO, tracks multiple work categories if you have to track what you're doing with your time.it is either a clock in/clock out app, or a can be used as a track your time app. the app also emails to remind you that timesheets are due

Never have been disappointed

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most is if I have a question on a new implementation of processes I can either go to chat or give a call and they have an answer very quickly.

Cons: In all the years I've been using this product, I don't know that Ive found a con yet. If there's something I need to do new like time off requests etc all I do is connect by chat or pick up the phone

Overall: I can do everything i need with one software platform related to time tracking and time benefit accurals

It works great

Jan 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use the agent that I spoke with was very friendly I would recommend this software to others

Cons: I currently don┬┐t dislike much about this software it works very well... it could use a nicer appearance.

we've been using timesheets for our company for years. easy to use and staff is great!

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, several different ways to run a report which is very handy. it tracks vacation used and what is owed. Great software design.

Cons: maybe make the 'clock in' or 'punch in' the default so all employee have to do it that way. I didn't know of that option till it was too late to get my staff to change. I can certainly change it, but it's not that big of a deal. but maybe other companies feel it might be?

Capterra-loader

I have been using this software for over 5 years. We use it almost every day.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is comprehensive, flexible and easy to use. Our contractors use this software to their time. The ability to do reports a number of different ways has allowed us to add a level of transparency that our clients really like.

Cons: Connection to quickbooks should be spelled out in a better way. It would be nice to have the ability to have clients have an area to sign in to so that they can track project totals.

Overall: This software gives us an organizational advantage over other firms.

Easy to Use

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I can use my mobile device to clock in and clock out. I have had no problems with timesheets after all my time using.

Cons: Unfortunately there is no mobile app that goes with timesheets. I always have to log in via a mobile web browser.

Very easy to use

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Never any glitches with the software. It is easy for all of my employees to use. There is a mobile app which all of my providers use. Adding new employees is easy.

Cons: When you archive an employee who has left and you want to look at hours from previous years you have to reactivate them. Than you have to put their end date in again when you are finished with your reports. It would be nice to just be able to check a box to run the report and than uncheck them when the report is finished.

Easy to keep track of my employees hours.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was very easy to show my employees and implement the daily use of the online time card software. The ease of use for those who are not very computer literate.

Cons: My company and staff have been using this software for several years and we do not have any issues using it.

Support staff is very helpful.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows us to track professional time and not just clock in and out. This is very useful for tracking projects.

Cons: The interface is a bit early 2000's looking, but it works great. Perhaps a new theme or skin would help but it is not really that important.

Overall: Daily time tracking

It works good, but there are employees that always say they 'clocked in' but it doesn't 'register'

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The main page is nice with the list of employees; the ease of seeing who is clocked in and who is clocked out

Cons: for the senior people it is harder for them to learn. I don't know if we need a security question and all that. it is just a time clock

Overall: I would tell people what system we have but I have nothing to compare it with. So I wouldn't be a lot of help for other people

Vendor Response

by Timesheets.com on January 11, 2018

HI Jodie, I saw your comment about clock punches not 'registering'. This simply doesn't occur, so please call us the next time you think this happened. We have a full audit trail and a breadcrumb tracking ability. Usually when employees report clock punches that didn't take, it's user error. Most of the time they just forgot, and we can tell that because there's no audit trail showing they even logged in. Occasionally the audit trail shows the employee logged in but never punched the clock. This is far more rare. In most cases, it's just a simple case of forgetfulness, but we can certainly prove this if we get a chance. Call us the very next time it happens with the name and date and we'll show you exactly what transpired.

Capterra-loader

Very easy, and reliable/

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is easy to navigate thru. There isn't much confusion on where to find certain detailed information. The text message notifications are very helpful as well.

Cons: None at the moment. It would be great in customize the page to have a company logo so we can know see more of ourselves in the product.

Simple and easy to use and very helpful for the organisation to track individuals activity daily.

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Report generation. Time stamp of individual at different time zones. Assigning projects to individuals and get combined report on time spent.

Cons: No cons, Notable one is giving option to put company logo in reports and option to design the report templates to our organisation needs.

Capterra-loader

We were in desperate need of way to track employee time. It needed to affordable & easy to use.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Timesheets is a feature rich solution that has allowed us to effectively manage employee time and reporting. It's very easy to configure and manage. It's great at tracking PTO and expenses. One of the features that we find most valuable is the ability to limit access by IP address. Our employees can only clock in/out when they are physically in our office.

Cons: There's not much negative to say about an affordable service that gets the job done with a minimal learning curve. One thing that I feel it lacks is a dedicated mobile app. Timesheets offers a mobile version of their website, but a dedicated mobile app would be a welcomed addition.

Overall: Affordable solution that lets us manage employee time effectively, allows us to create useful reports, keeps employees honest with their time cards.

Capterra-loader

I have used Timesheets.com for nearly four years. It's a solid product that I recommend to friends.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Timesheets.com is easy to use and mostly intuitive. Charge codes are easy to establish, and adding billing rates to the charge codes is quickly completed.

Cons: I have yet to figure out the best way to structure pay periods, close outs, and exports for invoicing. I've done the training sessions. Those portions of the site (close outs and the related training) need some improvement.

I am very happy with timesheets.com

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Customer support is excellent. Response time is usually right away. Information is easy to gather.

Cons: It doesn't integrate with other software we use so integration is manual. I haven't used all the features available.

Overall: Payroll management.

The software is very easy to use and works perfect for me to track my time per client.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The reporting features make it easy to provide detailed reports to each of my clients to support the invoicing.

It is a very interface to use. A one-stop place to keep track of time and expenses/mileage.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Paperless time sheets. Associates sign electronic time sheet. Ability for associates to clock in outside work.

Cons: Need some improvements on reporting... not very intuitive. Also, it will be nice there was an android app available.

Love using this website. It has helped us so much in streamlining our work

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The fact that it is online based and the employees can log on from anywhere to check or out. Also the fact that I do the books from another state gives me immediate access for processing payroll.

Overall good experience. Would like to see attention paid to suggestions made.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a simple system to use both on entry and report side. Minor changes to the system would benefit overall.

Cons: Needs place for work done by piece to be input. This is a lacking in the functionality of the system. Would be very useful to implement.

Have worked with this software for 7 years now, and don't have any reason to change.

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Edit function is great! Boss loves that employees can define their work duties throughout the day. And the detail easily loads in to QuickBooks allowing for great reports.

Cons: Would like to see something along the line of employee reminder to follow up on previous day missing time postings.

Overall: Definition of employee tasks throughout the work day.

System works great for project / customer time tracking and expense tracking

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Functions as expected and provides effective reporting for customer time, project time, expenses reporting, etc.

they are always there if I have any questions.

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use for our small staff. I like the outline of the log of the hours. We use this every day and it is convenient to tell if any employees forgot to clock in or out.

Cons: On the calendars sometimes when doing payroll we really have to make sure we get the correct month. I would suggest to look into that. Lucky I do not have to look for reports daily.

Overall: convenient every staff members uses their computers

Capterra-loader

Fits my needs perfectly

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I am able to track all of my client projects and provide them with a report each month of my time spent and since I am a sole proprietor, the fact that the software is free is a huge plus.

Cons: The only con I can think of is when I print a report, it cuts off my customer notes and doesn't include everything.

Overall: I am able to track time for each my clients and print monthly reports.

User friendly

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use for users and administrator
Customer support was easy to contact and recovery solution.

Cons: Reports are a bit tricky to master but easy enough once you learn them

Unable to mass put in holiday pay, I have to do it one employee at a time

Vendor Response

by Timesheets.com on January 11, 2018

Hi Jessica, I saw your review. I wanted to let you know that we absolutely have a tool to input holiday time for everyone at once. You do NOT need to enter holiday hours one employee at a time. Please see the Global Manual Entry link in the TOOLS section of our left menu. Please call us if you need help, but that form is all you need!

Timesheets program is pretty easy to set up and use. We use it on a daily basis and to run payroll

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use on a daily basis. some reports are very easy and easy to customize, allowing employees to enter their time and ability to limit sign in locations.

Cons: Some features not explanatory and not able to see changes when clocked in this would be helpful . There are a few things, just not off hand, that could use a tweaking.

We use Timesheets to track our entire staff's time each day.

Jan 08, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We enjoy the Flexibility of the software. The product is easy to set up, and if any problems have arisen customer support is excellent

So far I'm most impressed with the customer service.

Jan 02, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The customer service has been superb. The calls/direction have been informative and easy to follow.

Cons: Navigating between the reports and the Dashboard is at times time consuming, but hopefully as we use it more this will get easier.

Capterra-loader

Customer Service is OUTSTANDING!!!!!!

Dec 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to view Employee Time OFF Accruals and to view each employee's used TIME OFF over a specific time period. Time card administration is quick and accurate and staff likes the system.

Cons: Pro rata time off accrual for part time employees is not perfect. Our company provides vacation/PTO pro rata for part-time employees,which still needs to be done manually.

Vendor Response

by Timesheets.com on January 02, 2018

Hi Marion, We have a by-hours-worked PTO accumulation method which works great for part time employees. Not sure why this is an issue for you. Can you help us understand?

Capterra-loader

professional, friendly and concise. Helped me with a variety of things beyond what I asked about.

Dec 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Staff likes the timer - easy to use and pause. I like the support that I just got that took a look at my account and how i do things and helped me customize it better to my needs.

Cons: Its a little old looking, but its functionality more than makes up for it. Also wish that when someone logged project hours, that they "cost" would automatically show up for payroll hours.

Overall: Easier to track everyone's hours and what account they worked on.

Timesheets.com was easy to setup and the customer service has been fantastic.

Dec 22, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy of use and navigate. I also like that I can quickly reference HR data like available PTO time, review dates, etc.

Cons: The scheduling tool could use improvements. I'd like to have an hour by hour view to make it easy to see how many people we have on the clock at any given time.

Solid online timesheet app

Dec 20, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Not bad for what it is, way better that paper sheets but feel like it could be a simpler interface.

Pros: Most people really like the "copy last time sheet" feature. Easily keeps track of earned PTO, which is always super important to employees. Easily tracks multiple work categories if you have to track what you're doing with your time. I also like that it can either be a clock in/clock out app, or a track your time app. I also love that the app emails me to remind me my timesheets are due, because I never remember.

Cons: I found it a little clunky at first, meaning it wasn't immediately user friendly, I thought it could have been way more straight forward. And for some reason I've yet to figure out, you can add PTO/Holiday hours in the main screen or in the PTO screen. I don't know why.

Customer rep was very pleasant and helpful, answered all the questions/concerns I was having

Dec 19, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it can track our employees individually, customer service is always available, they are very helpful and friendly.

Cons: minor glitches with the deductions process, but other than that, everything seems to be working fine. I do not have any issues at this time.

Customer Rep is knowledgeable and patient which makes it easier to understand how the product works

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: After understanding how to use the software, it is easy to navigate around. Also, we do a lot of manual work to manage time keeping. The software relieves us of most of the the manual work that goes into time keeping/record keeping.

Great customer service!

Dec 18, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Does everything we need it to do. If we get stuck with something someone is always available to help us.

Cons: Maybe the ability to calculate the average hours worked over a period of time to calculate paid time off for part time employees.

Overall: Great software with great customer service.

Been using for 2 years, works great

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, great for contractors, keeps everything in one place, make payroll easy, employees like it as well

Great customer service

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Customer service is exceptional and great knowledge and delivery of training. He was impressive in handling customer expectations.

Cons: Lack of knowledge on my part but the customer service representative was so knowledgeable and articulate in his explanations.

So far, so good!

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We've just begun using Timesheets.com with our employees, and we've gotten a lot of positive feedback. It's got the main capabilities for which we were looking:
(1) Entering time for payroll purposes
(2) Tracking projects - broken out by team
(3) Requesting time off in the system
(4) Syncing with QuickBooks

By far the best part about Timesheets.com has been their customer service. They've been very responsive in answering all of the questions I throw at them!

Cons: It does have a few limitations that we've identified ... but they're mostly business-specific preferences. Some to note would be to request time off in multiple day increments, the ability to "copy" customers, and to generate different kinds of reports (charts/graphs). It's my hope that Timesheets.com takes customer feedback into consideration when making updates to their system!

Capterra-loader

Great and quick service.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and efficient. This software helps make my job easier. My team members love it too. It is very helpful.

Capterra-loader

The app is easy to use and has all the functions we need. The customer service is great.

Dec 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The customer service is awesome. They are super friendly and knowledgeable. I have had 3+ experiences where they were on the phone with me setting up some new system and they are very nice and professional. The app is also very simple and straightforward.

Cons: There is nothing really overtly bad about the product. I guess it's not the prettiest thing in the world but who cares. It can be a bit tricky to navigate if you're doing more specialized projects like setting up PTO accrual, but once you do it once its fine.

I am so grateful for this program finding me!

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: +The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Cons: -There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

Our experience using Timesheets has been great.

Dec 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Timesheets enables my employees to handle their productivity with ease from anywhere, it's easy to use and offers great customer support.

Cons: It seems somewhat expensive especially to add one more employee but it's been worth it.

Customer Service is awesome! I've used the chat function and a follow up phone call by Danielle.

Nov 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: time/project tracking - for cost purposes into accounting. Faster and info in real time. Great expense tracking function. Our guys are all over Ontario and I can keep track of expenses in a timely manner.

Cons: Wish there was a time function on the project timers (like the hourly) When our operators clock in it's hard to see where they were first, if it showed the clock in/out would be easier to track.
Geo located not of any assistance since it doesn't track each stop during the day. Our operators travel quite a bit and visit many sites in a day.

Overall: none really - I was asked to take it from a vendor.

I'm a novice, but it's easy to use. The customer support is outstanding! You won't be disappointed!

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fairly easy to use once you learn how. The tutorials are great and the customer service is exceptional! They are very patient and willing to help at any time!

Overall: Payroll reports

Most helpful and kind customer service, easy and convenient system for tracking jobs and payroll

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that my employees can clock in on one job, later pause and clock in on another then back again, It makes everything around here run much smoother sense they can just switch jobs on their cellphones.
I love the fact that the program works up a billable count of hours with my rates and as well make payroll easy.
Perfect system for my upholstery shop.
Onto of all the good stuff the program helps me with is the fact that Timesheets.com's customer service is probably the best i have run across in a long time. Kind people and helpful with any problem you may face.

Overall: made my billing and payroll an easy task

Capterra-loader

Timesheets gets the job done. Its just so drab and ugly.

Oct 18, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Timesheets gets the job done and provides the functionality needed to track time. It provided most of the reporting I needed to create invoices.

Cons: This software just feels old. It is clunky and ugly. It needs a reskin and some rethought UI. I have moved on to new software.

Overall: It helps me track my hours for invoices.

Vendor Response

by Timesheets.com on October 19, 2017

Thanks for the feedback Tim, We're definitely working on improvements and will be releasing a new interface in near the end of the year. We definitely are old, in Internet terms - over a decade. But that means our software has nearly 15 years of features and fine tuning. Many customers love it. We're sorry you didn't but you're welcome to check back with us in the next few months as the service look will be upgraded and there will be a host of new features.

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to manag

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Cons: There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Overall: great website program

Best Time Keeping Solution

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, very intuitive, and has all of the pieces I personally need to track my time, as well as the functions we as a team need for all of our team members time tracking and payroll.

Cons: This software doesn't have a mobile app which is bad when you forget to clock out and just want to be able to quickly get on your phone and do it.

Overall: Saves time, keeps track of things in an easy to view way.

Very convenient

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This program makes processing payroll much easier. It also has helped with job costing and time management. Their staff is always friendly and extremely helpful and ready to assist with any questions that I have.

great costumer service! I highly it!I actually had the opportunity to speak with CEo several times.

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is easy to use. Great costumer service! I highly it!I actually had the opportunity to speak with CEo several times.

Overall: My employees can clock in and out any where online.

Joel was kind, courteous, professional, and expeditious.

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the software because of its ease of use and customer support. The personnel also seem to be able to use it easily. Seems like a good system.

Simple for daily users, powerful for company analytics

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's really simple for first time users and people that haven't used a time clock before. I love the interface and how easy it is for employees to punch in and out.

Cons: There are a few functions of the software that haven't been intuitive to me in the user process. Running custom reports, entering in employee schedules, setting up holidays, for example. However, I've always contacted customer support and they help me through my question within minutes. The answer is generally quite simple, but if I hadn't contacted support I wouldn't have gotten to the answer nearly as fast.

Overall: My employees are able to very simply clock in and out, but I can do almost anything with the information their time punches provide. Many reports to run. Timesheets.com can be as simple or as complex as you want it to be as the administrator/payroll.

We've had a great experience with timesheets.com. They've been super prompt answering all questions!

Sep 18, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Our users find the software easy to navigate and use. The software is also easy for our administrators to set up new users .

Cons: When we run monthly payroll and employees are paid for a portion of a work week, they can no longer see how many hours they worked that week. This makes it more difficult to track overtime.

This has been a rock solid platform for our company. The staff does a wonderful job.

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very versatile and fits any sized business. They have covered the requirements for a rock solid solution to providing online time cards. You're also given flexibility in allowing different team members to handle certain tasks without jeopardizing the company's privacy.

Very user friendly but if I have a user error the Customer Service reps respond quickly and assist.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and quick, competent, friendly Customer Service. Timesheet is very user friendly. When I need help Customer Service is very quick to respond and always super nice. They help me with my issues and explain things very well.

Overall: Easy to use, easy to set up new users. Accurately keeps employees time.

Timesheets is relatively easy to use and produces good reports.

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We like the geolocation aspect, shutting outany log ins from other locations. Alert system for the supervisor to know when employees need correction on time entry.

Cons: Pulling in late time entry in the current pay period, the way the date comes in, covers the whole time period vs the current pay and the day that is being included.