# NordVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NordVPN the right Computer Security solution for you? Explore 1391 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166743/NordVPN/reviews --- NordVPN 4.6 (1391) [View alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NordVPN Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PG Peter G ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC.“ September 22, 2024 Tony N OperationsFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.“ December 29, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them.“ November 30, 2024 BW Bradley W DirectorManagement Consulting, Self-employedUsed the software for: 1-2 years. “The speed deterioration of connections and VPN blocking by some sites/tools can become a frustration.“ October 11, 2025 GM Giacomo M TrainerProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months. “First of all what I really like about Nord VPN is that you can surf on the Web by registering yourself in other countries than the one you are located in, keeping in hand a strong security against malware and trackers.“ June 6, 2024 IB Ivan B Internal trainer and technical supportRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base.“ November 19, 2024 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices.“ November 30, 2024 YL Yoshio L OTP InterpreterOutsourcing/Offshoring, Self-employedUsed the software for: 1-2 years. “On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure.“ November 12, 2025 ## Showing most helpful reviews Showing 1-25 of 1391 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua B. CEO Construction Used the software for: Less than 6 months ### "Never VPN again. NordVPN has done it" August 20, 2025 5.0 Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond. Pros All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected. Cons Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 6-12 months ### "Great VPN that is easy to plug and play." November 7, 2025 5.0 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review Source CT Cameron T. IT Service Desk Analyst Financial Services Used the software for: 1-2 years ### "The Best VPN There Is!" March 3, 2026 5.0 My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online. Review Source PL Peter L. Owner Alternative Medicine Used the software for: 2+ years ### "Poor to non existent Customer Service live or texted" February 11, 2025 1.0 Ok if you don't have to ever contact them. The service can be shut down on your media without any notification ,therefore you must Check constantly and go through painful reactivation steps! Time is valuable ,Im not keen to waste mine on an unreliable VPN provider Pros Had it since 2019 ,have a contract until 2027 prepaid. Coverage ok but terrible customer service total lack of online live support. Although I have this VPN aettings are always on frequently I check the site and Its not protecting my veiwing sites Cons Total lack of live customer service. Too many hoops to climb through To reactivate / reauthorize account it will not allow you access siting that you've had too many attempts to establish reactivation. Then your on a lengtht time out before being allowed to further attempt to reactivate and cannot get a hold of any live agent EVER! Review Source Tony N. Operations Facilities Services Used the software for: 2+ years ### "Easy to use and reliable VPN" December 29, 2025 5.0 Pros I've been using NordVPN for a while now, and honestly, the best part is that I rarely have to think about it. I mostly use when travelling and connecting to secure sites back home. The connection is fast enough that I don't notice any buffering, and the "Threat Protection" is a nice little bonus because it actually stops those annoying pop-up ads while I'm browsing. Cons The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN. Review Source Response from Nord Security January 6, 2026 Hello, Tony! Thank you for your review, appreciate it a lot! ML Michael L. Teacher Education Management Used the software for: 2+ years ### "NordVPN stole $166.53 USD from me" March 5, 2025 1.0 Pros Good VPN locations. Good speeds. Decent user in even though the pre-2021 was better. Cons NordVPN stole $166.53 USD from me NordVPN stole money from me, literally. Very surprising that this could still happen in 2025. Here's the long story short: I saw a payment from Paddle.com on my PayPal account. I mistakenly thought that Paddle.com was a scammer. So I cancelled the payment with PayPal. After a few days, I learned that Paddle.com is NordVPN's payment provider. So, I then apologize to NordVPN, and say "Sorry Nord, can you reactivate my account? And they say "No." I ask them: "Can I have my money back then?" And they say "Speak with Paypal. We don't have the money." Of course, PayPal tells me that Paddle or Nord has the money. People at Nord specifically ask me to wait 3 months. (Does this money become up free game after 3 months?) Clearly, this seems fishy. In any case, I contact them 3 months later and \[sensitive content hidden\] at NordVPN tells me to contact Paddle as though I have an account with them. Note that Paddle is NordVPN's payment provider, while PayPal is the customer's payment provider. I send NordVPN screenshots of my PayPal account and nothing. Occam's razor: PayPal has never done anything like this to me in my 15 years of working with them. In closing, NordVPN and/or Paddle will not give me either their (1) SERVICE, or (2) MY MONEY BACK. Unless I am refunded or just given service (for what I paid for) back, I will never work with them again. I will update as I hear back from them. STAY AWAY FROM NORD VPN in 2025! VERY UNPROFESSIONAL AND DANGEROUS. Note to NORDVPN: If you give me my money back or my service back, I will delete this post here. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) NordVPN seemed better. But they literally stole $166.50 from me, so I can't forgive this. I spent hours and emails trying to get it back, but nothing. Review Source VR Verified Reviewer Confidential Security and Investigations Used the software for: 6-12 months ### "Poorly supported and not developed enough " June 10, 2025 2.0 Pros Good amount of server locations, including the virtual servers. Decent speeds, although about a 10% loss on network speeds for the same country connections. Cons NordVPN's support is non existent, they do not properly resolve connection ticket with an acceptable time frame. Nordvpn meshnet does not work at all. been waiting months for a proper response and have given up hope on this. there is severely inadequate support for Linux/Debian based devices. Some servers regularly drop connection. Strange structured pricing, be careful not to be sucked in to their incomprehensible pricing structure. Alternatives considered [Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/) Reason for choosing NordVPN Proton has a lack of server locations and their speed is not great Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Nordvpn had a special on at the time and I was not fully satisfied with ExpressVPN Review Source JH Jacob H. Owner Food & Beverages Used the software for: 6-12 months ### "The need for Privacy" July 20, 2025 5.0 Overall though I was satisfied with their security features and their large network of servers that were available Pros I liked the Large server network there are I’ve 5000 servers in over 60. Countries that your able to utilize Cons There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I was looking for a larger network of servers Review Source Lois O. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Most robust VPN out there - but watch out for pricing" October 1, 2024 5.0 Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient. Alternatives considered [Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/) Reason for choosing NordVPN Recommended by others and also it's the only one that works with online streaming platforms. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I always had connection problems with CyberGhost and it doesn't work with online streamling platforms Review Source PS Panagiotis S. Courier services Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "One of the best VPN services." January 22, 2025 5.0 Im using it last 3 months without a problem. Pros Easy of use and many servers to choose from. Cons Sometimes the speed is very low but you can select faster servers from list. Switched from [Windscribe](https://www.capterra.com/p/167609/Windscribe/) I was using windscribe paid but i switch to Nordvpn because of faster servers. Review Source EM Ezra M. Owner Luxury Goods & Jewelry Used the software for: 2+ years ### "The Fastest VPN and Fastest Battery Drainer as well" August 29, 2024 5.0 I think NordVPN is the fastest VPN on the market. It costs a little more than some other VPNs but you get what you pay for. If it didnt drain my laptop battery so quick i would say its perfect. Pros I like how fast my downloads are when using NordVPN and it works with all my devices. Cons I dont like how quick my laptop battery goes dead when using NordVPN....its very fast but very resource hungry as well. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) The difference in speed on our downloads was almost triple at nearly the same cost. Review Source VR Verified Reviewer OTP Interpreter Outsourcing/Offshoring Used the software for: 1-2 years ### "NordVPN is reliable" November 12, 2025 4.0 Overall NordVPN has been a very good software to ensure I get stable (most of the time) connection while protecting myself. Pros I love how easy it is to turn the vpn on and have options of so many different locations to choose from. Cons On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure. Review Source PB Proera B. IT Engineer Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Made me feel safer during travel and remote work" May 27, 2025 5.0 Pros If I connect to airport or cafe networks, NordVPN automatically secures the connection and encrypts the traffic. The server switching feature also turned out to be reliable, when using it to access region restricted sites when traveling. Cons Sometimes my laptop woke from sleep before auto connect pushed through. In a few instances I had to resync manually which reduced my flow and had me double checking. Review Source MG Maria G. Cloud Engineer Media Production Used the software for: 6-12 months ### "Setup runs in the background quietly" May 31, 2025 5.0 Pros With NordVPN I began to feel safer on the public networks and on the sensitive platforms. It has become a part of how I keep my privacy and can have this easy access while traveling internationally. Cons On occasion the auto connect feature will reconnect me with slower servers than my preferred servers. Review Source DF David F. Professional Nurse Medical Devices Used the software for: 2+ years ### "Free of malicious malware" November 18, 2024 4.0 a pleasant experience and above all safe, there are no failures and their servers are fast as they promise from the beginning Pros NordVPN has prevented me from downloading malware on my computer, putting all the information stored at risk, it detects malicious malware that wants to enter the system in time, it has reliable security that allows me to browse safely without fear of putting my data or information at risk, it provides a good connection speed without annoying loading times Cons everything is good and it has worked as it should correctly, I have no comments of displeasure or that they can improve Review Source CL Caitlin L. Website Owner Writing and Editing Used the software for: Less than 6 months ### "Good security service for business or personal use" October 26, 2024 4.0 NordVPN is a solid choice for users seeking strong security for their business or personal accounts with a robust feature set. Its extensive server network and privacy policies make it a great option for both casual users and those focused on security. However, potential users should consider the pricing and their specific needs before committing as NordVPN can be a bit pricier than other security platforms. Pros NordVPN offers strong security for all of your devices no matter the operating platform they run on as it is available for Windows, MAC, Android, and IOS. So you are covered no matter what your preferred device is. Cons The cost and lack of a free trial can be prohibitive for users that don't have a large budget and certain features can be difficult to understand for beginner users of the service. Review Source AW Adrian W. Fleet Operative Automotive Used the software for: 2+ years ### "NordVPN - stay safe" November 10, 2024 5.0 NordVPN is a vast and secure VPN service with many useful features for every type of user. Pros The best feature of NordVPN are the browsers extensions, I really like it because I can use a secure connection just for the browser and not for the whole system. Even so the app is easy to install and setup if you want a permanent connection. Dark web monitor is another useful feature as it informs you if your email and password is found on the dark web. Cons There are parts of this soft that I can say I don't like. Review Source LC Lance C. Solution Architect Information Technology and Services Used the software for: 6-12 months ### "Flexible, reliable VPN with Smart TV app" May 18, 2025 5.0 Pros Ability to easily choose which server to connect to and auto-connect to the server, ability to download NordVPN app on my smart TV Cons NordVPN app is not available on all smart TVs. It worked on my Google-based TV but not on my LG TVs. Review Source Gokul S. Security Assessment Engineer Computer & Network Security Used the software for: 1-2 years ### "Secure Connection" August 30, 2024 4.0 Overall I'm using it for my day-day activities and I recommend people to go for it. Pros It provides seamless tunneling to the network which I wish to connect securely from my place to where I want to and access the resources for my purpose. Cons Occasionaly the latency increases when I connect to a server in different geographical region Review Source SL Silviu L. Administrator Marketing and Advertising Used the software for: 2+ years ### "NordVPN - go anonymous" September 8, 2024 5.0 NordVPN is one of the fastest VPN app I every used. There are a lot of location to choose from and all work like a charm. Pros The most I like on NordVPN that is has an easy to setup app for PC and browser extension if you only need it to browse. Is easy to install and setup, doesn't require any tech skills. Even is not the cheapest on the market, the price is fair and worth every penny. Cons Maybe that is not the cheapest on the market. Review Source RL Renee L. HR admin Computer & Network Security Used the software for: 2+ years ### "Shadow of its former glory" September 5, 2024 1.0 Used to be great a decade ago, but sadly it runs half as good now like it's full of bloatware. Pros It used to be a reliable VPN service about a decade ago. Now, it's just a shadow of that Cons The quality of NordVPN has gone steeply downhill. I first started using it in the early 2010s and the vpn was fast and reliable. Nowadays I use it for my Windows laptop and half the time I can't even establish a connection. I will not be renewing. Review Source GM Gabriel M. Insurance Salesmen Telecommunications Used the software for: Less than 6 months ### "24 hour 365 day a year protection " September 16, 2024 5.0 Pros It allows me to browse the web in a safe and secure manner Cons I have had no issues with NordVPN since I started using them. Review Source kG kev G. IT Computer Software Used the software for: 6-12 months ### "NordVPN works " November 22, 2024 4.0 Pros Ease of use wherever you are throughout the world Cons Could enhance user experience with additional features Review Source DPH Daniela Petronela H. Sales Manager Automotive Used the software for: 1-2 years ### "Browse secure" May 27, 2024 5.0 NordVPN became an important software on my PC and every brower has its extension. The connection is fast and stable, the price is wright and is easy to install and use. Pros From my experience NordVPN is he best VPN software on the market. The connection is fast and i don't even realize the connection is through a VPN. I have a lot of servers to choose from in many countries. I always keep an eye on Darkweb Monitor feature, it shows when your email address and passwords are shared on Darkweb and change them immediately. Browser extensions are easy to install and work flawless with any browser. Cons No cons for NordVPN, it works very good. Review Source VR Verified Reviewer Owner Real Estate Used the software for: 1-2 years ### "Great VPN service provider!" March 5, 2024 5.0 Pros NordVPN has been an essential part of my business by allowing me to establish a secure internet connection using a variety of VPN options across the world. It's very user friendly and is especially useful when I'm traveling to ensure I have a safe and trustworthy online connection. Customer service has also been quick to respond whenever I have a question. Cons At times I notice that my internet speeds may be slower, but this isn't a frequent occurrence. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/)[Surfshark](https://www.capterra.com/p/198822/Surfshark/)[CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Review Source Similar Products Featured ## Related categories [Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)[DDoS Protection](https://www.capterra.com/ddos-protection-software/)