# NordVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NordVPN the right Computer Security solution for you? Explore 1393 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166743/NordVPN/reviews --- NordVPN 4.6 (1393) [View alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NordVPN Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PG Peter G ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC.“ September 22, 2024 IB Ivan B Internal trainer and technical supportRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base.“ November 19, 2024 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them.“ November 30, 2024 Tony N OperationsFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.“ December 29, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices.“ November 30, 2024 JH Jacob H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm“ July 20, 2025 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “Once connected it will assign you a anonymised IP address which is great for anonymity.“ March 3, 2026 IP Ilya P SREComputer & Network Security, 501 - 1,000 employeesUsed the software for: 6-12 months. “The app looks a bit too crowded with features that are not necessarily needed“ May 2, 2026 ## Showing most helpful reviews Showing 1-25 of 1393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua B. CEO Construction Used the software for: Less than 6 months ### "Never VPN again. NordVPN has done it" August 20, 2025 5.0 Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond. Pros All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected. Cons Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 6-12 months ### "Great VPN that is easy to plug and play." November 7, 2025 5.0 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review Source VR Verified Reviewer SRE Computer & Network Security Used the software for: 6-12 months ### "NordVPN Fast and Reliable" May 2, 2026 5.0 Pros A very intuetive dashboard, connects within 1 second, speed of internet doesn't drop, great value for money Cons When you are connected via the VPN it can still be detected The app looks a bit too crowded with features that are not necessarily needed Review Source PL Peter L. Owner Alternative Medicine Used the software for: 2+ years ### "Poor to non existent Customer Service live or texted" February 11, 2025 1.0 Ok if you don't have to ever contact them. The service can be shut down on your media without any notification ,therefore you must Check constantly and go through painful reactivation steps! Time is valuable ,Im not keen to waste mine on an unreliable VPN provider Pros Had it since 2019 ,have a contract until 2027 prepaid. Coverage ok but terrible customer service total lack of online live support. Although I have this VPN aettings are always on frequently I check the site and Its not protecting my veiwing sites Cons Total lack of live customer service. Too many hoops to climb through To reactivate / reauthorize account it will not allow you access siting that you've had too many attempts to establish reactivation. Then your on a lengtht time out before being allowed to further attempt to reactivate and cannot get a hold of any live agent EVER! Review Source Peter B. vCISO Hospital & Health Care Used the software for: 6-12 months ### "Great for personal use." April 13, 2026 5.0 great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion. Pros So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price. Cons Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods. Review Source ML Michael L. Teacher Education Management Used the software for: 2+ years ### "NordVPN stole $166.53 USD from me" March 5, 2025 1.0 Pros Good VPN locations. Good speeds. Decent user in even though the pre-2021 was better. Cons NordVPN stole $166.53 USD from me NordVPN stole money from me, literally. Very surprising that this could still happen in 2025. Here's the long story short: I saw a payment from Paddle.com on my PayPal account. I mistakenly thought that Paddle.com was a scammer. So I cancelled the payment with PayPal. After a few days, I learned that Paddle.com is NordVPN's payment provider. So, I then apologize to NordVPN, and say "Sorry Nord, can you reactivate my account? And they say "No." I ask them: "Can I have my money back then?" And they say "Speak with Paypal. We don't have the money." Of course, PayPal tells me that Paddle or Nord has the money. People at Nord specifically ask me to wait 3 months. (Does this money become up free game after 3 months?) Clearly, this seems fishy. In any case, I contact them 3 months later and \[sensitive content hidden\] at NordVPN tells me to contact Paddle as though I have an account with them. Note that Paddle is NordVPN's payment provider, while PayPal is the customer's payment provider. I send NordVPN screenshots of my PayPal account and nothing. Occam's razor: PayPal has never done anything like this to me in my 15 years of working with them. In closing, NordVPN and/or Paddle will not give me either their (1) SERVICE, or (2) MY MONEY BACK. Unless I am refunded or just given service (for what I paid for) back, I will never work with them again. I will update as I hear back from them. STAY AWAY FROM NORD VPN in 2025! VERY UNPROFESSIONAL AND DANGEROUS. Note to NORDVPN: If you give me my money back or my service back, I will delete this post here. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) NordVPN seemed better. But they literally stole $166.50 from me, so I can't forgive this. I spent hours and emails trying to get it back, but nothing. Review Source JH Jacob H. Owner Food & Beverages Used the software for: 6-12 months ### "The need for Privacy" July 20, 2025 5.0 Overall though I was satisfied with their security features and their large network of servers that were available Pros I liked the Large server network there are I’ve 5000 servers in over 60. Countries that your able to utilize Cons There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I was looking for a larger network of servers Review Source SS Stephen S. Manager Chemicals Used the software for: 1-2 years ### "Safety Net" May 22, 2025 5.0 Overall I would say Nord VPN is working in the background to protect our location, ip address as well as data. Pros I like how easy Nord VPN to use and set up, Nord VPN gives maximum protection to all of the devices in your network. Cons I loved absolutely everything about Nord VPN. It has been amazing for our company and has prevented us from being hacked. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) We got an introductory price offer that we couldn't refuse. Review Source EF Emily F. Branch Manager Automotive Used the software for: 1-2 years ### "NordVPN - a good VPN" March 28, 2025 5.0 I did not used many VPN services but NordVPN was the best between all that I used. There are many locations, fast connections and easy to install and use app. Pros I moved to NordVPN after I tried it as a trial and saw how fast are the connection when used. There are many locations to choose from and all are very fast when browsing. I can use the on every device as is available for PC and smartphones as well. Also, I found Dark Web Monitor feature very helpful in keeping my passwords secure and away from hackers. Cons The limit of 10 devices is not the greatest but understandable. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Even if is a little more expensive NordVPN felt faster and more stable. Review Source AA Ashley A. Web Developer Computer Software Used the software for: 2+ years ### "NordVPN on Android and Mac" April 22, 2025 5.0 Both of the NordVPN apps that I use work flawlessly, and I've never had any issues with using either of them. It's nice being able to use something "that just works" without needing to tinker with any settings. Pros I use the Android and MacOS apps on my devices, which work perfectly. Cons I don't really have anything negative to say about NordVPN. My experience over the past several years has been great. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing NordVPN At the time, there was a promotional offer for signing up for NordVPN that brought the cost down a lot. Review Source BH Bryan H. Director of Technical Operations Market Research Used the software for: 2+ years ### "Secure, easily managable for Admins" September 10, 2024 5.0 It's been great. No issues and we've been able to customize our plan as we needed to. Pros Allows you to easily admin the entire company by setting special gateways, groups and access to specific features within the control panel. Cons Some of our users had issues with bandwidth when using the VPN client, but it was easily resolved by changing the protocol Nord was using (Lynx is typically best). Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing NordVPN The Nord team was more responsive and got us setup quick. Review Source EM Ezra M. Owner Luxury Goods & Jewelry Used the software for: 2+ years ### "The Fastest VPN and Fastest Battery Drainer as well" August 29, 2024 5.0 I think NordVPN is the fastest VPN on the market. It costs a little more than some other VPNs but you get what you pay for. If it didnt drain my laptop battery so quick i would say its perfect. Pros I like how fast my downloads are when using NordVPN and it works with all my devices. Cons I dont like how quick my laptop battery goes dead when using NordVPN....its very fast but very resource hungry as well. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) The difference in speed on our downloads was almost triple at nearly the same cost. Review Source GT Gordon T. Computer tech Computer Software Used the software for: I used a free trial ### "Usage an how to work with norton" October 14, 2024 3.0 It was difficult but keeps everything up to date ..I'm ok with it Pros It's really good for areas that don't use any wifi or do Cons That you have to find different places to use Switched from [Avira Phantom VPN](https://www.capterra.com/p/250589/Avira-Phantom-VPN/) Easier to use on computer than phone an more information Review Source sJ steve J. Director Hospital & Health Care Used the software for: 2+ years ### "It's ok...but looking around for another" August 6, 2024 3.0 Generally fine. some annoyances related to connection but overall...ok Pros When it works, works well! Wide variety of connections available in the world Cons A little 'buggy' at times... frequently get a message "Oh Snap...somethings happened" and then it takes up to 3 - 5 minutes to reconnect. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Well, I thought it was the cost originally - but can see that CyberGhost is now about the same Review Source Aleksandr S. Principal Software Engineer Computer Software Used the software for: 2+ years ### "Great vpn packed in somewhat troubled software. " April 23, 2021 4.0 It is ok. Reinstall it manually, write down the full set of packages it require for work (affect Win and mac only, mobile devices are fine to the best of my knowledge). use their DNS as an alternative to public DNS and especially (!) to the dns provided by your network providers, they are always full of ads and unwanted redirects. Take a look at their password manager. It is not quite clear why to use them instead of free keypass but who knows, may be this is what you are looking for. Pros A lot of endpoints across all the world. Clients for Win, MacOs, iOS, Android. Very intuitive and reach options, you may choose the tunnel type you want. Number of supplement software: password manager, cloud encryption, secure dns. As far as I noticed NordVPN goes very easy on the battery which is very important during the trips. NordVPN team puts a lot of efforts into making the exit nodes "clean", i.e. - keep them out of black/block lists. It is not always possible, of course, but at least they keep things under control. Quite a lot of documentations to set up nord vpn on most routers or smart devices. Speed is overall very good, depending obviously on country and area, but still - NordVPN seems not to attempt to save money on providing mediocre service, they really invest in hardware and wires. NordVPN withstand independent security checks and to the best of public knowledge they do not keep any records on user's activity. They were first to leave Russia which demand to keep records - that should mean something, right? Cons Well, on a flip side - there are a number of issues with the software. First of all, it is not quite stable. While session being established last until you switch it off, the application itself may just stop to connect, out of nowhere. Reinstall may not help. Appears that NordVPN install some additional packages that should be reinstalled manually. NordVPN software may literally kill your network connection after you disconnect from their service. It happens because it fails to restore the routes, reboot will help for casual customers while advanced may just restore the settings without reboot, but this is definitely not what you expect from "secure browsing". Support - is mediocre. You may wait for answer forever, periodically decline one more suggest to reinstall. To me - there is no support at all, at least for personal users. Things might be different for corporate, though. Software update on Apple device may fail with "unable to download" for weeks. Not sure how to fix that unless you are ready to install it manually downloading the package from their website. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Switched from [TunnelBear](https://www.capterra.com/p/146806/TunnelBear/) TunnelBear has issues both with exit nodes set, their stability, speed and software. Review Source CT Christina T. Co owner Arts and Crafts Used the software for: 1-2 years ### "Secure with NordVPN" March 28, 2025 5.0 I am extremely happy with the security that NordVPN gives me. Pros I like that it keeps my network secure and don't have to worry about and information getting into the wrong hands. Cons I have no complaints. It's a really great product. Review Source BC Ben C. General Manager Automotive Used the software for: 2+ years ### "Great VPN, can't ask for much more, but best plans require a 2 year commitment." March 17, 2025 5.0 Pros Easy to use, works great as a DNS workaround and offers plenty of IP locations. Good value if you sign up for 2 years. Cons A little too expensive on the month-to-month plans. Review Source KS Kyshira S. Digital Content Creator Internet Used the software for: 6-12 months ### "Fast VPN, no tech headache" May 30, 2025 4.0 Pros Fasts, connects easy, works on everythings. Picks servers fasts and doesn’t slow things downs much . Cons Logs out sometimes for no reason, and support is slow to answer. Updates keep changing the layout for nothing. Review Source LE Lucie E. Customer Service Consultant Insurance Used the software for: 1-2 years ### "A good way to stay safe online" November 30, 2024 5.0 NordVPN is a comprehensive VPN app full of useful features that secures the internet connection from potential threats. Is fairly priced and offers fast connection around the world with many servers available. If you just want just a secured connection or content from other countries NordVPN is the perfect app. Pros The ease of use the a main reason for using this service, the app is easy to install and setup. I sometimes use just the browser extension, witch is an excellent addition, to browse safely on the web when I use other than my main device. Another thing to mention is that is available for all devices, PCs and smartphone. Cons There is nothing to dislike, everything work great. Review Source AF Ahmed F. Advertising and publicity officer Marketing and Advertising Used the software for: I used a free trial ### "My experience with NordVpn" January 2, 2025 5.0 My experience with NordVpn I can say that it is one of the best experiences and that it is my number 1 choice and that it is better than many programs with ease of use, simple interface and connection speed Pros The advantages of NordVPN include its ease of use, superior protection, and ease of registering an account, along with the speed of connecting to servers, with the presence of many countries that you can connect to via NordVPN, and many features, the most prominent of which is the ability to run the account on 10 devices. Cons I have not encountered any negatives in NordVpn yet. Review Source AW Adrian W. Fleet Operative Automotive Used the software for: 2+ years ### "NordVPN - stay safe" November 10, 2024 5.0 NordVPN is a vast and secure VPN service with many useful features for every type of user. Pros The best feature of NordVPN are the browsers extensions, I really like it because I can use a secure connection just for the browser and not for the whole system. Even so the app is easy to install and setup if you want a permanent connection. Dark web monitor is another useful feature as it informs you if your email and password is found on the dark web. Cons There are parts of this soft that I can say I don't like. Review Source CL Caitlin L. Website Owner Writing and Editing Used the software for: Less than 6 months ### "Good security service for business or personal use" October 26, 2024 4.0 NordVPN is a solid choice for users seeking strong security for their business or personal accounts with a robust feature set. Its extensive server network and privacy policies make it a great option for both casual users and those focused on security. However, potential users should consider the pricing and their specific needs before committing as NordVPN can be a bit pricier than other security platforms. Pros NordVPN offers strong security for all of your devices no matter the operating platform they run on as it is available for Windows, MAC, Android, and IOS. So you are covered no matter what your preferred device is. Cons The cost and lack of a free trial can be prohibitive for users that don't have a large budget and certain features can be difficult to understand for beginner users of the service. Review Source SL Silviu L. Administrator Marketing and Advertising Used the software for: 2+ years ### "NordVPN - go anonymous" September 8, 2024 5.0 NordVPN is one of the fastest VPN app I every used. There are a lot of location to choose from and all work like a charm. Pros The most I like on NordVPN that is has an easy to setup app for PC and browser extension if you only need it to browse. Is easy to install and setup, doesn't require any tech skills. Even is not the cheapest on the market, the price is fair and worth every penny. Cons Maybe that is not the cheapest on the market. Review Source Joseph M. Developer Computer Software Used the software for: 2+ years ### "Agrxis Review on NordVPN" May 17, 2023 5.0 I've had a really positive overall NordVPN experience, and I'm quite happy with the amount of anonymity and security it provides. NordVPN has grown to be a crucial tool for me as a person who values internet privacy. I can easily browse the internet and access geo-restricted content thanks to the VPN service's dependable and quick connection. I value the vast network of servers that are accessible in various areas since it guarantees that I can always locate a server that satisfies my demands. I can rest easy knowing that my internet actions are not being monitored or recorded thanks to the stringent no-logs policy. My data is protected from potential threats by NordVPN's cutting-edge encryption techniques and features like Double VPN and CyberSec. It is simple to connect to and switch between servers due to the user-friendly setup and UI. Pros I am absolutely thrilled with NordVPN and the incredible benefits it offers. It has completely transformed my online experience and provided me with the utmost security and privacy. The feature that I appreciate the most about NordVPN is its extensive network of servers located all around the world. With a simple click, I can connect to any server of my choice, allowing me to bypass geographic restrictions and access content that would otherwise be unavailable in my region. This has opened up a whole new world of possibilities, whether it's streaming my favorite shows, accessing blocked websites, or even working remotely without worrying about censorship. Moreover, NordVPN's robust encryption and advanced security protocols ensure that my online activities are shielded from prying eyes, providing me with a secure and anonymous browsing experience. The blazing-fast connection speeds and unlimited bandwidth further enhance my browsing and streaming experience, without any compromise on performance. The user-friendly interface and intuitive setup make it incredibly easy to use, even for someone like me who is not very tech-savvy. The availability of dedicated apps for various devices ensures that I can enjoy the benefits of NordVPN across all my devices seamlessly. Overall, NordVPN has exceeded my expectations in every aspect, delivering unparalleled privacy, security, and freedom on the internet. I wholeheartedly recommend NordVPN to anyone looking for a reliable and feature-pa Cons While NordVPN has given me dependable and safe internet browsing, there were a few features that I didn't particularly like. The sporadic slowdown in connection speed when using particular server locations was one feature that I found a little disappointing. Even while the majority of the servers provided good performance, there were times when I noticed a definite slowdown in browsing speed, particularly when connecting to distant servers. Review Source BV Brian V. Entrepreneur Internet Used the software for: 2+ years ### "What I really think of NordVPN" August 23, 2022 5.0 My financial transactions are now secure, my websites can be fully operational without the hassle of being hacked with SQl injection hacks or session hijacking. I run an online business so online security is key. Pros I like the fact that I can have a secure home network that cannot be hacked by other network users. The network encryption too is my absolute best. Cons I wish NordVPN could also have an added antivirus feature so that we could save space and time having multiple softwares on our computers. 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