--- title: "NordVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is NordVPN the right Computer Security solution for you? Explore 1393 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166743/NordVPN/reviews/" page_type: "reviews" language: "en" --- NordVPN 4.6 (1393) [View alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of NordVPN Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PG Peter G ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC.“ September 22, 2024 IB Ivan B Internal trainer and technical supportRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base.“ November 19, 2024 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them.“ November 30, 2024 Tony N OperationsFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.“ December 29, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices.“ November 30, 2024 IP Ilya P SREComputer & Network Security, 501 - 1,000 employeesUsed the software for: 6-12 months. “The app looks a bit too crowded with features that are not necessarily needed“ May 2, 2026 CT Cameron T IT Service Desk AnalystFinancial Services, 201 - 500 employeesUsed the software for: 1-2 years. “Once connected it will assign you a anonymised IP address which is great for anonymity.“ March 3, 2026 BW Bradley W DirectorManagement Consulting, Self-employedUsed the software for: 1-2 years. “The speed deterioration of connections and VPN blocking by some sites/tools can become a frustration.“ October 11, 2025 ## Showing most helpful reviews Showing 1-25 of 1393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Joshua B. CEO Construction Used the software for: Less than 6 months ### "Never VPN again. NordVPN has done it" August 20, 2025 5.0 Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond. Pros All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected. Cons Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 6-12 months ### "Great VPN that is easy to plug and play." November 7, 2025 5.0 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review Source PL Peter L. Owner Alternative Medicine Used the software for: 2+ years ### "Poor to non existent Customer Service live or texted" February 11, 2025 1.0 Ok if you don't have to ever contact them. The service can be shut down on your media without any notification ,therefore you must Check constantly and go through painful reactivation steps! Time is valuable ,Im not keen to waste mine on an unreliable VPN provider Pros Had it since 2019 ,have a contract until 2027 prepaid. Coverage ok but terrible customer service total lack of online live support. Although I have this VPN aettings are always on frequently I check the site and Its not protecting my veiwing sites Cons Total lack of live customer service. Too many hoops to climb through To reactivate / reauthorize account it will not allow you access siting that you've had too many attempts to establish reactivation. Then your on a lengtht time out before being allowed to further attempt to reactivate and cannot get a hold of any live agent EVER! Review Source VR Verified Reviewer SRE Computer & Network Security Used the software for: 6-12 months ### "NordVPN Fast and Reliable" May 2, 2026 5.0 Pros A very intuetive dashboard, connects within 1 second, speed of internet doesn't drop, great value for money Cons When you are connected via the VPN it can still be detected The app looks a bit too crowded with features that are not necessarily needed Review Source JH Jacob H. Owner Food & Beverages Used the software for: 6-12 months ### "The need for Privacy" July 20, 2025 5.0 Overall though I was satisfied with their security features and their large network of servers that were available Pros I liked the Large server network there are I’ve 5000 servers in over 60. Countries that your able to utilize Cons There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I was looking for a larger network of servers Review Source ML Michael L. Teacher Education Management Used the software for: 2+ years ### "NordVPN stole $166.53 USD from me" March 5, 2025 1.0 Pros Good VPN locations. Good speeds. Decent user in even though the pre-2021 was better. Cons NordVPN stole $166.53 USD from me NordVPN stole money from me, literally. Very surprising that this could still happen in 2025. Here's the long story short: I saw a payment from Paddle.com on my PayPal account. I mistakenly thought that Paddle.com was a scammer. So I cancelled the payment with PayPal. After a few days, I learned that Paddle.com is NordVPN's payment provider. So, I then apologize to NordVPN, and say "Sorry Nord, can you reactivate my account? And they say "No." I ask them: "Can I have my money back then?" And they say "Speak with Paypal. We don't have the money." Of course, PayPal tells me that Paddle or Nord has the money. People at Nord specifically ask me to wait 3 months. (Does this money become up free game after 3 months?) Clearly, this seems fishy. In any case, I contact them 3 months later and \[sensitive content hidden\] at NordVPN tells me to contact Paddle as though I have an account with them. Note that Paddle is NordVPN's payment provider, while PayPal is the customer's payment provider. I send NordVPN screenshots of my PayPal account and nothing. Occam's razor: PayPal has never done anything like this to me in my 15 years of working with them. In closing, NordVPN and/or Paddle will not give me either their (1) SERVICE, or (2) MY MONEY BACK. Unless I am refunded or just given service (for what I paid for) back, I will never work with them again. I will update as I hear back from them. STAY AWAY FROM NORD VPN in 2025! VERY UNPROFESSIONAL AND DANGEROUS. Note to NORDVPN: If you give me my money back or my service back, I will delete this post here. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) NordVPN seemed better. But they literally stole $166.50 from me, so I can't forgive this. I spent hours and emails trying to get it back, but nothing. Review Source SS Stephen S. Manager Chemicals Used the software for: 1-2 years ### "Safety Net" May 22, 2025 5.0 Overall I would say Nord VPN is working in the background to protect our location, ip address as well as data. Pros I like how easy Nord VPN to use and set up, Nord VPN gives maximum protection to all of the devices in your network. Cons I loved absolutely everything about Nord VPN. It has been amazing for our company and has prevented us from being hacked. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) We got an introductory price offer that we couldn't refuse. Review Source EF Emily F. Branch Manager Automotive Used the software for: 1-2 years ### "NordVPN - a good VPN" March 28, 2025 5.0 I did not used many VPN services but NordVPN was the best between all that I used. There are many locations, fast connections and easy to install and use app. Pros I moved to NordVPN after I tried it as a trial and saw how fast are the connection when used. There are many locations to choose from and all are very fast when browsing. I can use the on every device as is available for PC and smartphones as well. Also, I found Dark Web Monitor feature very helpful in keeping my passwords secure and away from hackers. Cons The limit of 10 devices is not the greatest but understandable. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Even if is a little more expensive NordVPN felt faster and more stable. Review Source AA Ashley A. Web Developer Computer Software Used the software for: 2+ years ### "NordVPN on Android and Mac" April 22, 2025 5.0 Both of the NordVPN apps that I use work flawlessly, and I've never had any issues with using either of them. It's nice being able to use something "that just works" without needing to tinker with any settings. Pros I use the Android and MacOS apps on my devices, which work perfectly. Cons I don't really have anything negative to say about NordVPN. My experience over the past several years has been great. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing NordVPN At the time, there was a promotional offer for signing up for NordVPN that brought the cost down a lot. Review Source RC Robert C. Owner Security and Investigations Used the software for: 1-2 years ### "NordVPN rocks!" February 13, 2025 5.0 I've rarely had a tech issue and when i do it is addressed immediately. Pros It is easy to use. I have the whole family on it, many of which are not tech people and they find it easy to use as well. Since I have started using it, I have way fewer security incidents with malware and a lot less spam! Cons Occasionally, when traveling, I have to restart my system to get it working on public wifi. This is not purely a NordVPN issue though, most VPN software would experience similar issues with browser based authentication for public systems. Alternatives considered [UTunnel VPN](https://www.capterra.com/p/199683/Utunnel-VPN/) Reason for choosing NordVPN Easier to use and more functionality made it an easy choice. Review Source BH Bryan H. Director of Technical Operations Market Research Used the software for: 2+ years ### "Secure, easily managable for Admins" September 10, 2024 5.0 It's been great. No issues and we've been able to customize our plan as we needed to. Pros Allows you to easily admin the entire company by setting special gateways, groups and access to specific features within the control panel. Cons Some of our users had issues with bandwidth when using the VPN client, but it was easily resolved by changing the protocol Nord was using (Lynx is typically best). Alternatives considered [Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/) Reason for choosing NordVPN The Nord team was more responsive and got us setup quick. Review Source EM Ezra M. Owner Luxury Goods & Jewelry Used the software for: 2+ years ### "The Fastest VPN and Fastest Battery Drainer as well" August 29, 2024 5.0 I think NordVPN is the fastest VPN on the market. It costs a little more than some other VPNs but you get what you pay for. If it didnt drain my laptop battery so quick i would say its perfect. Pros I like how fast my downloads are when using NordVPN and it works with all my devices. Cons I dont like how quick my laptop battery goes dead when using NordVPN....its very fast but very resource hungry as well. Switched from [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) The difference in speed on our downloads was almost triple at nearly the same cost. Review Source CT Christina T. Co owner Arts and Crafts Used the software for: 1-2 years ### "Secure with NordVPN" March 28, 2025 5.0 I am extremely happy with the security that NordVPN gives me. Pros I like that it keeps my network secure and don't have to worry about and information getting into the wrong hands. Cons I have no complaints. It's a really great product. Review Source BC Ben C. General Manager Automotive Used the software for: 2+ years ### "Great VPN, can't ask for much more, but best plans require a 2 year commitment." March 17, 2025 5.0 Pros Easy to use, works great as a DNS workaround and offers plenty of IP locations. Good value if you sign up for 2 years. Cons A little too expensive on the month-to-month plans. Review Source KS Kyshira S. Digital Content Creator Internet Used the software for: 6-12 months ### "Fast VPN, no tech headache" May 30, 2025 4.0 Pros Fasts, connects easy, works on everythings. Picks servers fasts and doesn’t slow things downs much . Cons Logs out sometimes for no reason, and support is slow to answer. Updates keep changing the layout for nothing. Review Source CD Chris D. Owner Consumer Services Used the software for: 1-2 years ### "Pricey, but a good product!" January 6, 2025 4.0 Overall it’s been good. I haven’t noticed slower speeds! Pros I like that it keeps us safe when we use the internet. I travel quite a bit so being able to connect when using public WiFi is awesome. Cons Cost! Very pricey, especially when you move to a private IP. Review Source CP Carly P. Accounts Administrator Automotive Used the software for: 1-2 years ### "NordVPN - always stay safe" November 30, 2024 5.0 NordVPN is a great VPN app, the best I used until now. Is easy to use and setup with a good price. It has many useful features and a good connection for almost all countries. Pros The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices. Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them. Cons Sometimes the extension takes some time to connect. Review Source AW Adrian W. Fleet Operative Automotive Used the software for: 2+ years ### "NordVPN - stay safe" November 10, 2024 5.0 NordVPN is a vast and secure VPN service with many useful features for every type of user. Pros The best feature of NordVPN are the browsers extensions, I really like it because I can use a secure connection just for the browser and not for the whole system. Even so the app is easy to install and setup if you want a permanent connection. Dark web monitor is another useful feature as it informs you if your email and password is found on the dark web. Cons There are parts of this soft that I can say I don't like. Review Source Maria K. Marketing student Retail Used the software for: 2+ years ### "protection and privacy" October 18, 2024 4.0 It is safe and reliable to use, anyone can use it and it does not require long training processes Pros Its connection speed has been correct without closing or saturating, its cybersecurity has been perfect for protection against malware, always protecting the equipment from any damage that may be caused or from any type of malware that wants to enter without being detected. Its price is economical for so many functions that have been well used Cons I don't dislike it at all, everything has always worked correctly since the first day of use Review Source AK Ali K. Developer Computer Software Used the software for: 1-2 years ### "Top-notch Security and Speed with Minor Server Issues" October 22, 2024 5.0 Pros NordVPN offers a great balance of speed and security. I love the extensive server network, which makes it easy to find a fast connection anywhere in the world. The encryption and privacy features provide peace of mind while browsing or streaming. Cons Occasionally, there are slow connections with certain servers, which can be frustrating, especially when streaming. Also, the mobile app could use a bit of improvement in terms of usability and interface design. Review Source Joseph M. Developer Computer Software Used the software for: 2+ years ### "Agrxis Review on NordVPN" May 17, 2023 5.0 I've had a really positive overall NordVPN experience, and I'm quite happy with the amount of anonymity and security it provides. NordVPN has grown to be a crucial tool for me as a person who values internet privacy. I can easily browse the internet and access geo-restricted content thanks to the VPN service's dependable and quick connection. I value the vast network of servers that are accessible in various areas since it guarantees that I can always locate a server that satisfies my demands. I can rest easy knowing that my internet actions are not being monitored or recorded thanks to the stringent no-logs policy. My data is protected from potential threats by NordVPN's cutting-edge encryption techniques and features like Double VPN and CyberSec. It is simple to connect to and switch between servers due to the user-friendly setup and UI. Pros I am absolutely thrilled with NordVPN and the incredible benefits it offers. It has completely transformed my online experience and provided me with the utmost security and privacy. The feature that I appreciate the most about NordVPN is its extensive network of servers located all around the world. With a simple click, I can connect to any server of my choice, allowing me to bypass geographic restrictions and access content that would otherwise be unavailable in my region. This has opened up a whole new world of possibilities, whether it's streaming my favorite shows, accessing blocked websites, or even working remotely without worrying about censorship. Moreover, NordVPN's robust encryption and advanced security protocols ensure that my online activities are shielded from prying eyes, providing me with a secure and anonymous browsing experience. The blazing-fast connection speeds and unlimited bandwidth further enhance my browsing and streaming experience, without any compromise on performance. The user-friendly interface and intuitive setup make it incredibly easy to use, even for someone like me who is not very tech-savvy. The availability of dedicated apps for various devices ensures that I can enjoy the benefits of NordVPN across all my devices seamlessly. Overall, NordVPN has exceeded my expectations in every aspect, delivering unparalleled privacy, security, and freedom on the internet. I wholeheartedly recommend NordVPN to anyone looking for a reliable and feature-pa Cons While NordVPN has given me dependable and safe internet browsing, there were a few features that I didn't particularly like. The sporadic slowdown in connection speed when using particular server locations was one feature that I found a little disappointing. Even while the majority of the servers provided good performance, there were times when I noticed a definite slowdown in browsing speed, particularly when connecting to distant servers. Review Source Sébastien L. Directeur Computer Software Used the software for: 1-2 years ### "The VPN service that's featured everywhere and for good reason!" February 13, 2019 5.0 This software has been consistently reliable for my personal use and saved me various times. Once, because of an issue with the cable company, we couldn't watch the Olympics, so we resorted to watch an online stream without any hassle by connecting through another country. Another time, I realized I wasn't getting a fair price when watching the price multiple times for a flight ticket, so I went with NordVPN and compared from different parts of the world to get a better deal. It also happened more than once that I would want to display a website in English, but because of my current location, some websites decide to force the display in that local language. NordVPN was an easy fix in that case as you can choose to appear from almost anywhere in the world! Pros This is a reliable and affordable service. It logs nothing about your activity and allows up to 6 devices to be connected at the same time, which is handy to secure both home and work devices. They have servers in many countries (61 at this time), it can connect with the onion protocol, it is very secure (with AES-256 and double VPN), it can be configured with OpenVPN, it works great with P2P applications, it supports many different platforms (both desktops and mobile), the customer service is quick and efficient. It is frankly easy to set up (I have tried on Mac, Linux, Android and iOS without any issue). They even explain everything transparently in their FAQ and they have clear instructions on how to set the service on practically all types of devices that support VPN. Cons There really isn't much to criticize about NordVPN. I did notice that they now have even more applications available for download. There used to be no application available for Linux (even though it was fully supported through other means). Some servers were actually very slow when using my cellular connection, but this can happen with any service and a slowdown is always expected. Since they offer many servers in different countries, I was able to quickly find some servers that work in my current location. Review Source Brett H. Band Manager Entertainment Used the software for: 2+ years ### "The Only VPN You Will Ever Need for Both Personal & Business Usage" May 13, 2022 5.0 Nord VPN was implemented within our band several years ago after we almost had a serious security data breach that could have leaked all of our passwords, music marketing/production methods, and other personal data regarding our album release plans, merchandise ordering spreadsheets, and booking contacts. With how much personal information we constantly are sifting through and updating, we knew we needed an effective VPN to protect our data as we continue to get bigger, play more shows, and sell more merchandise all across the country. Pros We personally love using Nord VPN's internet and website security features to ensure the websites we conduct our marketing, production, and uploading campaigns on are secure and trustworthy enough to receive our login credentials and personal band information. Without Nord VPN we wouldn't know which sites to properly utilize alongside which could be a potential scam risk for our personal data. Cons There really aren't any cons to using Nord VPN aside from the price sometimes being a little much for just one device at a time. It would be amazing to see Nord start offering bundle or multiple device option plans so we could get each of our phones, ipods, desktops, and laptops covered under the same Nord VPN plan to hopefully save a few bucks in the long-run. Reason for choosing NordVPN We found it was almost non-negotiable for us to implement an trustworthy VPN provider as our band has grown immensely over the last few years and seriously needed added data protection for the long-term so we could avoid any malicious websites or potential scam encounters. Thank you Nord VPN seriously for giving us the peace of mind and security we've needed and for protecting us for hopefully the long-term moving forward. Review Source AN Alberto N. Sales Support Food & Beverages Used the software for: 6-12 months ### "The Ultimate Solution for Online Security and Privacy" May 5, 2023 5.0 Pros NordVPN is an excellent software that offers a wide range of features to ensure online security and privacy. Here are some of the best things about NordVPN:Advanced encryption and secure protocols to protect online activities.Double VPN function for an extra layer of security.Customizable firewall to block unauthorized access to the system.Financial data protection to secure sensitive financial transactions.Threat intelligence to identify and block potential cyber threats.User-friendly interface and easy-to-use software.Overall, NordVPN is an excellent software that offers a comprehensive suite of security tools to protect online activities and ensure online privacy. I highly recommend it to anyone looking for enhanced online security and privacy. Cons While NordVPN is an excellent software with many great features, there are a few potential downsides that should be considered:Speed: While NordVPN offers fast connection speeds, some users may experience slower speeds when connecting to certain servers or locations.Limited P2P servers: NordVPN has a limited number of P2P servers, which could be an issue for users who frequently use peer-to-peer file sharing services. Review Source Herman K. Digital Sales and Marketing Director Real Estate Used the software for: 2+ years ### "NordVPN Objective Review from a Daily User" June 13, 2022 4.0 As a digital marketing officer, I use debit cards to pay online services. NordVPN becomes handy due to security and safety of our sensitive data. Pros • NordVPN is super speed • Can be used in multiple devices including smartphone, laptop, smart TV etc • Unbelievable enticing pricing packages, pocket friendly with money back guarantee • Boasts of the latest VPN encryption technology with WireGuard protocol. • Does 2 audits to verify no-logs claims • Excellent customer support, very responsive • Transparent and clear Acceptable Use Policy Cons • The software is sometimes not stable. It can suddenly stop to connect. • Comparatively more heavyweight, making it taxing on users’ device battery. • Some countries still regard using VPN as illegal, therefore, cannot be used worldwide. • Sometimes it pops “ unable to download” especially on Apple devices for weeks. • Appears that NordVPN install some additional packages that should be reinstalled manually. • Requires user to Carryout multiple updates. Though necessary for security purposes, can sometimes be annoying. Review Source Similar Products Featured