# NordVPN Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NordVPN the right Computer Security solution for you? Explore 1393 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166743/NordVPN/reviews --- NordVPN 4.6 (1393) [View alternatives](https://www.capterra.com/p/166743/NordVPN/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NordVPN Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews PG Peter G ManagerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “I also like the browser extension , it provides a secure connection just for the browser if you need the initial connection for other apps on the PC.“ September 22, 2024 Tony N OperationsFacilities Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “The app can feel a bit crowded with extra features I don't really use, and every now and then, I have to switch servers because a banking site or Gmail gets suspicious of the VPN.“ December 29, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them.“ November 30, 2024 IB Ivan B Internal trainer and technical supportRetail, 51 - 200 employeesUsed the software for: Less than 6 months. “The fact it took me two days to set up the app so it works and lets me open pages on my mobile device, I had issues with page loading even though I set up everything according to their knowledge base.“ November 19, 2024 GM Giacomo M TrainerProfessional Training & Coaching, Self-employedUsed the software for: Less than 6 months. “First of all what I really like about Nord VPN is that you can surf on the Web by registering yourself in other countries than the one you are located in, keeping in hand a strong security against malware and trackers.“ June 6, 2024 YL Yoshio L OTP InterpreterOutsourcing/Offshoring, Self-employedUsed the software for: 1-2 years. “On some occasions it has stopped working properly, where the internet gets very slow and this is not good since I use it for work and leisure.“ November 12, 2025 CP Carly P Accounts AdministratorAutomotive, 51 - 200 employeesUsed the software for: 1-2 years. “The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices.“ November 30, 2024 JH Jacob H OwnerFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm“ July 20, 2025 ## Showing most helpful reviews Showing 1-25 of 1393 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Peter B. vCISO Hospital & Health Care Used the software for: 6-12 months ### "Great for personal use." April 13, 2026 5.0 great experience, self updating but prompted within the app. no major issues, but i forget to turn it off on occasion. Pros So many countries, really useful in my role for testing Geo Blocking etc. Anonymous IP great for obscuring traffic. Some good introduction offers on price. Cons Wouldn't use for anything corporate, but happy to use for personal Security testing and such like. not sure the renewal costs will mean that i would not continue using after introductory offer periods. Review Source PM Philip M. Branch Manager Facilities Services Used the software for: 6-12 months ### "Great VPN that is easy to plug and play." November 7, 2025 5.0 I have had a very good experience so far. It has been easy to set up, the price was good, and it has the functions that I use. It solves my problem well and isn't complicated! Pros I like how the system is so straight forward and easy to use. All I need to do is launch the product and then hit the connect button. I don't need anything complicated, just straight forward. Cons There's not much to dislike, probably one of the things is that it logs me out frequently. So I need to keep logging in more frequently than I would like. Switched from [Free VPN Unlimited](https://www.capterra.com/p/10006743/Free-VPN-Unlimited/) This was nice to have, but I got tired watching adds in order to view the service. Review Source VR Verified Reviewer SRE Computer & Network Security Used the software for: 6-12 months ### "NordVPN Fast and Reliable" May 2, 2026 5.0 Pros A very intuetive dashboard, connects within 1 second, speed of internet doesn't drop, great value for money Cons When you are connected via the VPN it can still be detected The app looks a bit too crowded with features that are not necessarily needed Review Source PL Peter L. Owner Alternative Medicine Used the software for: 2+ years ### "Poor to non existent Customer Service live or texted" February 11, 2025 1.0 Ok if you don't have to ever contact them. The service can be shut down on your media without any notification ,therefore you must Check constantly and go through painful reactivation steps! Time is valuable ,Im not keen to waste mine on an unreliable VPN provider Pros Had it since 2019 ,have a contract until 2027 prepaid. Coverage ok but terrible customer service total lack of online live support. Although I have this VPN aettings are always on frequently I check the site and Its not protecting my veiwing sites Cons Total lack of live customer service. Too many hoops to climb through To reactivate / reauthorize account it will not allow you access siting that you've had too many attempts to establish reactivation. Then your on a lengtht time out before being allowed to further attempt to reactivate and cannot get a hold of any live agent EVER! Review Source CT Cameron T. IT Service Desk Analyst Financial Services Used the software for: 1-2 years ### "The Best VPN There Is!" March 3, 2026 5.0 My overall experience with NordVPN has been outstanding. I am astonished by how well developed of a VPN it is, while also being very user friendly and easy to navigate. The connection speed is instant and I've never had a problem connecting to any country in the world, especially the lesser known countries for example countries in Africa. A great product I wholeheartedly recommend. Pros I love that NordVPN is so accessible in many different countries, and within larger countries you can select a more specific city to connect to which makes it a very detailed VPN. The user interface is very user friendly and allows you to navigate the world map and select which country you'd like to connect to, and when you click "connect" the performance is great and the connectivity speed is instant. Once connected it will assign you a anonymised IP address which is great for anonymity. Cons I would say the thing I like the least about NordVPN is the high renewal prices for the VPN, especially if you have signed up using a sign up discounted incentive previously. This price hike can be hard to stomach, but I cannot fault NordVPN at all, it has no learning curve and is very user friendly, allowing you to protect yourself online. Review Source ML Michael L. Teacher Education Management Used the software for: 2+ years ### "NordVPN stole $166.53 USD from me" March 5, 2025 1.0 Pros Good VPN locations. Good speeds. Decent user in even though the pre-2021 was better. Cons NordVPN stole $166.53 USD from me NordVPN stole money from me, literally. Very surprising that this could still happen in 2025. Here's the long story short: I saw a payment from Paddle.com on my PayPal account. I mistakenly thought that Paddle.com was a scammer. So I cancelled the payment with PayPal. After a few days, I learned that Paddle.com is NordVPN's payment provider. So, I then apologize to NordVPN, and say "Sorry Nord, can you reactivate my account? And they say "No." I ask them: "Can I have my money back then?" And they say "Speak with Paypal. We don't have the money." Of course, PayPal tells me that Paddle or Nord has the money. People at Nord specifically ask me to wait 3 months. (Does this money become up free game after 3 months?) Clearly, this seems fishy. In any case, I contact them 3 months later and \[sensitive content hidden\] at NordVPN tells me to contact Paddle as though I have an account with them. Note that Paddle is NordVPN's payment provider, while PayPal is the customer's payment provider. I send NordVPN screenshots of my PayPal account and nothing. Occam's razor: PayPal has never done anything like this to me in my 15 years of working with them. In closing, NordVPN and/or Paddle will not give me either their (1) SERVICE, or (2) MY MONEY BACK. Unless I am refunded or just given service (for what I paid for) back, I will never work with them again. I will update as I hear back from them. STAY AWAY FROM NORD VPN in 2025! VERY UNPROFESSIONAL AND DANGEROUS. Note to NORDVPN: If you give me my money back or my service back, I will delete this post here. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) NordVPN seemed better. But they literally stole $166.50 from me, so I can't forgive this. I spent hours and emails trying to get it back, but nothing. Review Source Joshua B. CEO Construction Used the software for: Less than 6 months ### "Never VPN again. NordVPN has done it" August 20, 2025 5.0 Never, will I use any other VPN. Ive found the one to meet all my expectations. Exceeds above and beyond. Pros All the attributes of NordVPN are equally distributed to compliment the other. The user interface is the best feature. Although the speed of NordVPN when browsing the web, is surprisingly fast. Privacy is of no concern. Nord has you protected. Cons Collects a lot of data. Not sure why they need so much information. I guess, Thats why im the user and not the developer. Switched from [Norton AntiVirus](https://www.capterra.com/p/648/Norton-Security/) Privacy, privacy, privacy I dont like worrying about my privacy. With NordVPN I dont have to. Review Source JH Jacob H. Owner Food & Beverages Used the software for: 6-12 months ### "The need for Privacy" July 20, 2025 5.0 Overall though I was satisfied with their security features and their large network of servers that were available Pros I liked the Large server network there are I’ve 5000 servers in over 60. Countries that your able to utilize Cons There were inconsistencies with streaming some platforms would block me if I had the vpn active while trying to use thrm Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I was looking for a larger network of servers Review Source SS Stephen S. Manager Chemicals Used the software for: 1-2 years ### "Safety Net" May 22, 2025 5.0 Overall I would say Nord VPN is working in the background to protect our location, ip address as well as data. Pros I like how easy Nord VPN to use and set up, Nord VPN gives maximum protection to all of the devices in your network. Cons I loved absolutely everything about Nord VPN. It has been amazing for our company and has prevented us from being hacked. Switched from [Norton Secure VPN](https://www.capterra.com/p/169494/Norton-Wifi-Privacy-VPN/) We got an introductory price offer that we couldn't refuse. Review Source Lois O. Copywriter Marketing and Advertising Used the software for: 2+ years ### "Most robust VPN out there - but watch out for pricing" October 1, 2024 5.0 Overall it's the superior VPN provider so despite its drawbacks it's the best of the bunch. I've used it in the UK, Mauritius, Thailand, Egypt, Australia, and a few other countries and it's always worked well. Pros It's reliable, it doesn't randomly disconnect, and you have control over the countries and servers you can choose. It also doesn't seem to affect internet speed and seems to be the only VPN that reliably works with online streaming services. Works well on both mobile and desktop. Cons It's a bit more expensive than other providers and if you don't check your plan they increase it without asking... Also my desktop app seems to want to restart every other time I open the laptop which I don't think is normal or it's at least inconvenient. Alternatives considered [Proton VPN](https://www.capterra.com/p/248737/ProtonVPN/) Reason for choosing NordVPN Recommended by others and also it's the only one that works with online streaming platforms. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I always had connection problems with CyberGhost and it doesn't work with online streamling platforms Review Source ECM Evandro Cláudio M. Administrator Assistant Accounting Used the software for: I used a free trial ### "NordVPN and the wonders of cloak mode" October 23, 2024 4.0 I wanted to use Nordvpn because of the cloak mode for websites that block vpn. Pros The fact that it has an feature that allows website to not detetec that you're on a vpn proxy connection is super Cons The prices are exorbitant but for that cloak mode it's kinda worthy. Switched from [Psiphon](https://www.capterra.com/p/242363/Psiphon/) The cloak feature is fire, I mean entering a website that block's vpn without suffering. Review Source sJ steve J. Director Hospital & Health Care Used the software for: 2+ years ### "It's ok...but looking around for another" August 6, 2024 3.0 Generally fine. some annoyances related to connection but overall...ok Pros When it works, works well! Wide variety of connections available in the world Cons A little 'buggy' at times... frequently get a message "Oh Snap...somethings happened" and then it takes up to 3 - 5 minutes to reconnect. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) Well, I thought it was the cost originally - but can see that CyberGhost is now about the same Review Source AS Adam S. Founder Marketing and Advertising Used the software for: 2+ years ### "Good solution for online safety" June 7, 2024 5.0 NordVPN added value to my business. I was able to access services when abroad that are otherwise geo-locked. This is my main use, but its always nice to have an extra layer of security when browsing the internet and downloading unverified files. Pros NordVPN offers a wide choice of servers in a wide choice of countries to access. This adds an element of anonymity to browsing the internet. The download and upload speed is also pretty decent, which was a dealbreaker in other VPN solutions. Cons Some of the IPs I was assigned sometimes are blocked from certain servers due to other people's activities in the past. This is the only con I encountered. Some servers are abused and overused. Alternatives considered [ExpressVPN](https://www.capterra.com/p/170765/ExpressVPN/) Reason for choosing NordVPN I got a huge discount on NordVPN. They also offered a moneyback guarantee if not satisfied. Switched from [PureVPN](https://www.capterra.com/p/143321/PureVPN/) PureVPN logs were seized by law enforcement. I switched to NordVPN because it doesn't fall under any jurisdiction. It's headquartered in Panama. Review Source Ngala Emmanuel S. Web Designer Graphic Design Used the software for: 2+ years ### "It's worth using" September 5, 2023 5.0 NordVPN helps me gain access to websites and services that are limited to only certain zones. It also protects my presence only from hackers and malicious tools that can possibly compromise my data. Pros The reason why I'm very likely to recommend Nord VPN services to my peers is because it actually works well. I've been using this software for over 2 years now and I don't see any other VPN that outbeats it.It helps me to accomplish several tasks online and get access to services that originally I couldn't. The application offers a couple of cool features that really enhance browsing security.For example, I can connect to more than 3 different locations at once, and there is an option that automatically disconnects me from the internet whenever I reboot my PC. This potential stops trackers from tracking me even apps in the background.It's a really amazing VPN to use. Cons I haven't got any criticism regarding this software. I still use it today because it works well. Switched from [CyberGhost VPN](https://www.capterra.com/p/176238/CyberGhost-VPN/) I will say, that CyberGhost performs at an average rate compared to NordVpn. For example, CyberGhost is not consistent in terms of speed and I find its user interface a little complex to be comfortable with. It's a bit cluttered. Review Source TE Tony E. IT Administrator Staffing and Recruiting Used the software for: 2+ years ### "Great VPN for a great price" March 14, 2025 5.0 Great product for a great price. Lots of servers available with good speeds. Also love the mobile app which comes in really handy too. Pros Ease of use, cost and large selection of servers Cons I just want the VPN and there are a lot of other services featured that I don't need to see. Review Source MG Maria G. Cloud Engineer Media Production Used the software for: 6-12 months ### "Setup runs in the background quietly" May 31, 2025 5.0 Pros With NordVPN I began to feel safer on the public networks and on the sensitive platforms. It has become a part of how I keep my privacy and can have this easy access while traveling internationally. Cons On occasion the auto connect feature will reconnect me with slower servers than my preferred servers. Review Source BC Ben C. General Manager Automotive Used the software for: 2+ years ### "Great VPN, can't ask for much more, but best plans require a 2 year commitment." March 17, 2025 5.0 Pros Easy to use, works great as a DNS workaround and offers plenty of IP locations. Good value if you sign up for 2 years. Cons A little too expensive on the month-to-month plans. Review Source IK Ian K. Self Individual & Family Services Used the software for: 6-12 months ### "NORDS ARE STRONG, NORDVPN IS STRONGER. " June 13, 2025 5.0 I felt safe anytime i used my phone whether i was scrolling through memes, researching information, working, or even more personal work. What more could you want Pros Works best, works always. It protects you and your information even while harmlessly surfing the internet. Cons Theres a lot of advertising for it, but it works, so i can't be too mad at the advertising. Some of it is fun. Review Source CP Carly P. Accounts Administrator Automotive Used the software for: 1-2 years ### "NordVPN - always stay safe" November 30, 2024 5.0 NordVPN is a great VPN app, the best I used until now. Is easy to use and setup with a good price. It has many useful features and a good connection for almost all countries. Pros The most I like the browsers extension, it let me browse with the VPN without installing the app on the PC, is useful as I use multiple devices. Another useful feature that I really like is the Darkweb monitor, it informs me whenever my credentials appears on the list from the Darkweb so I can change them. Cons Sometimes the extension takes some time to connect. Review Source AW Adrian W. Fleet Operative Automotive Used the software for: 2+ years ### "NordVPN - stay safe" November 10, 2024 5.0 NordVPN is a vast and secure VPN service with many useful features for every type of user. Pros The best feature of NordVPN are the browsers extensions, I really like it because I can use a secure connection just for the browser and not for the whole system. Even so the app is easy to install and setup if you want a permanent connection. Dark web monitor is another useful feature as it informs you if your email and password is found on the dark web. Cons There are parts of this soft that I can say I don't like. Review Source JM Jan M. Digital Marketing Manager Information Technology and Services Used the software for: 1-2 years ### "Fast and reliable VPN" February 15, 2025 5.0 Pros Fast and reliable VPN with support for multiple regions. Cons It's not a big con, but I see it logging itself out once every three months. Review Source Gokul S. Security Assessment Engineer Computer & Network Security Used the software for: 1-2 years ### "Secure Connection" August 30, 2024 4.0 Overall I'm using it for my day-day activities and I recommend people to go for it. Pros It provides seamless tunneling to the network which I wish to connect securely from my place to where I want to and access the resources for my purpose. Cons Occasionaly the latency increases when I connect to a server in different geographical region Review Source SL Silviu L. Administrator Marketing and Advertising Used the software for: 2+ years ### "NordVPN - go anonymous" September 8, 2024 5.0 NordVPN is one of the fastest VPN app I every used. There are a lot of location to choose from and all work like a charm. Pros The most I like on NordVPN that is has an easy to setup app for PC and browser extension if you only need it to browse. Is easy to install and setup, doesn't require any tech skills. Even is not the cheapest on the market, the price is fair and worth every penny. Cons Maybe that is not the cheapest on the market. Review Source GM Gabriel M. Insurance Salesmen Telecommunications Used the software for: Less than 6 months ### "24 hour 365 day a year protection " September 16, 2024 5.0 Pros It allows me to browse the web in a safe and secure manner Cons I have had no issues with NordVPN since I started using them. Review Source AC Austin C. Seller Consumer Goods Used the software for: 1-2 years ### "NordVPN User Review" June 7, 2024 5.0 Pros What I like about NordVPN is the simple fact of how safe I feel whenever I’m on the Internet. I love that I can browse what I want without being targeted for ads or the possibility of somebody getting my information just from something simple I think Nord VPN is a great VPN for anyone that doesn’t know anything about them, they are very self-explanatory on what they do and how do use it in the benefits of using NordVPN. Cons Sometimes the price of NordVPN is the only thing I don’t really like about using this VPN, but the service is well worth the money you’re spending for it. Review Source Similar Products Featured ## Related categories [Computer Security](https://www.capterra.com/computer-security-software/)[Network Security](https://www.capterra.com/network-security-software/)[DDoS Protection](https://www.capterra.com/ddos-protection-software/)