Travel Connection Technology

Traviola

5 / 5 15 reviews

Who Uses This Software?

Our software is dedicated to DMCs, Wholesalers, OTAs, Tour Operators and MICE professionals. We have back, mid and front office systems, a gateway connected to over 125 XML suppliers.


Average Ratings

15 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/month
  • Pricing Details
    A setup fee plus monthly fee depending on the product configuration.
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Travel Connection Technology
  • travelconnectiontechnology.com/
  • Founded 2007
  • Romania

About Traviola

Travel Connection Technologys software products allow the travel agents to have an up to date solution, helping them to optimize the booking process, to grow the profitability and to manage online interaction with suppliers and clients through effective management of prices & availability and online selling of travel products (B2B| B2C |white label| XML gateway), so that they save money and efforts and become more competitive.


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Traviola Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Traviola Reviews Recently Reviewed!

Professionals in their field with a great customer support!

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - fast the response time;
- friendly interface, easy to use;
- features complete that meets customer needs
- good communication with the support team

Cons: - the updates made during the day (our working hours); it would be much easier to be done outside these hours

best support, great team, always updated with trends, user friendly

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The speed is very good, the intuitive actions helps our costumers, the support team is great and 24h available and they always update the system with new products.

Cons: Sometimes small bugs appear but they are solved in very short time. About the reporting part, the .xls tables are rather rough, they need little work

Easy to use solution that is very comprehensive and effective.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like its simplicity of use. The stages are clear, and it saves time. Good navigation, and lots of flexibility to changes, so it keeps up with the changing needs. We needed to modify a few things over time - no problem at all to achieve!

Cons: Maybe looking forward to additional consolidation - and an option for having client-oriented user interface, to expand back office options.

Overall: clear, practical way of working with the various products.

Totally Satisfactory

Sep 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: 1. Traviola does not need any training for the operations team.
2. It saves a lot of effort and time for the operators by bringing all your wholesalers to your fingertips in one screen.
3. You can follow up with your reservations in an adequate way.
4. You can sell your own inventory and combine this with your wholesalers' inventory.
5. You don't have to maintain any lookup for geographic locations and alike yourself.
6. The SAAS works perfectly in Traviola's case. You don't have to do anything related to housekeeping, backup, load balancing... etc.
7. The system is fairly stable and fast.
8. The booking platform can be very easily integrated into your already existing website.

Cons: 1. Some problems might arise from the wholesalers themselves and this kind of problems the Traviola team can't control (and this is natural but still a drawback).
2. Sometimes the support might take a little long.

Overall: 1. The unification of my operations for the operators.
2. Getting rid of the hassle of having to maintain a software hosted in my premises.
3. It saves a lot of effort for me and hence money.
4. Prices can be compared with no extra effort at all. This is crucial in my business.

Very professional, dedicated in solving problems, with a very fast reaction.

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It works perfectly, although it's a software that includes many databases, there isn't any matching issue and the system has a short time of reaction.

We are just going to start , making necessary preparing.

Sep 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's very convinient and easy to use. There are many functions we need in daily in work. And if we need something else it is possible to create . There are very good and useful reports for statistics and internal use. Very conviniet searching module. Extranet is very good. I'm inputting all our contract hotels and ther is no difficulty for me to work. Very positive and helpful stuff. I can be sure that in any cases they will help and give me good advice

Overall: Good Online System for using by our stuff and by our clinets

Close partnership based on a good communication which results in a fruitful collaboration.

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The fact that it covers a diversity of product categories: Hotels, Charters only, Packages, Activities, etc.; the reservations auto-cancellation functionality prior to cancellation deadline unless the agent fixes the booking.

Cons: We need to focus on developing features and functionalities that will increase the level of user-friendly. Focus on user experience. Detailed reports in terms of searches, bookings and sales and other admin functionalities are also to be considered.

Overall: Business growth, good knowledge about online trends, connectivity with the best service providers, customer satisfaction.

Dealing with them for more than 3 and they keep adding more options and upgrading their technology.

Sep 07, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use and it's providing us always with the latest technology . Great back office and contracting module for DMC s . Lots of features available and they keep adding more services from time to time .

Overall: We distributed our B 2 B to our partners in different parts of the world and our business and distribution went up by 30 % after using the system in the first year . We are getting a growth of 20 % at least every year and the system and our sales team are behind that .

good team, good experience

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: good customer support.
they guys are very receptive.
it is easy to use: reports, accounting.

Cons: at the moment there is no possibility to personalize the interface, but they said they are working on it

Profitional people

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That is the easiest software I use it
Thank you guys for a good job . I recommend it to all my industry friends.

great support from the beginning, easy to use

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: all kind of services at one place, very easy to work, very quick upload the content, brilliant map, very important that you can see the invoices at the same place , great and very personal support from TCT, open to make new development,

Cons: it will be very nice if in the future we can change the colours and design of the platform.
to have better level of privilege - for example our staff can see the mark up for all of our clients not to have this information only for the management or to separate this information only for their own clients

It's being a positive and productive cooperation with Traviola by Travel Connection Technology

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Traviola is a modern web based application which allows flexibility to manage FIT and Group reservations in the Tourism Business.
It runs on Linux servers which make the product even more stable and reliable.
Travel Connection Technology, the maker of Traviola, has a very proactive attitude in keeping the application update to manage the fast changes in the tourism industry.
It has also an open minded attitude reacting positively the customer feedbacks and requests, in order to keep on strengthening up Traviola.
The support team is very customer service orientated, ready and careful to react to the customer necessities and providing help whenever needed.

Cons: Although it is a fairly young product, it is already time to refresh the graphic layout to make it more in line with nowadays software graphic interface trend.

Overall: Traviola helps us to keep on operating in the ever fast changing Tourism industry

Its a great experience, but we have the missing hotels stuff, the platform should have more graphic

Sep 05, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, This system can be handled to anyone, even if the agency has the first experience in using online B2B reservation systems.
Easy to change some stuff in it, check the fast search, knowing the Cities that are booked.
Knowing the quantity of the bookings you did from the first date you started working on this system, the most cities that are booked from your side, the amount of bookings that are done, and how much does your work value as per the bookings.

Cons: I dislike the concept of having some mapping problems, its the worst things i had ever faced, its the thing that sometimes, gives other suppliers better rates and better availability.

easy to use platform, excellent features, very fast, search on map very good, many providers

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This platform is very fast, this is what I like most (even there are dozens of providers in it). There are many providers that you can use. You can draw your sales strategy very easy and use all the features that the platform has.

I also appreciate the knowledge of travel business the developers and owner have. This is a very important aspect when you choose a partner for this kind of platforms.

Cons: They should raise their customer service from four to five star because the platform is a little bit better than the support.

Overall: this software is fast in response, easy to change a lot of things according your strategy, the knowledge of the travel business that they have and put into action.

I am very happy with Traviola .Before i was using a different software and not very satisfied .

Sep 05, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the speed of Traviola, the features developed in it, the number of xml or json connection wich can accommodate,the professionalism of the team, the support that they offer, both technical and for business knowledge.

Cons: It is a very complex product and it takes time until you are able to play with all the features the team developed.