# Vocus.io Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Vocus.io Software - reviews, pricing plans, popular comparisons to other Email Management products and more.

Source: https://www.capterra.com/p/166756/Vocus-io/pricing

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# 

 Vocus.io Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vocus.io

## What is Vocus.io?

Gmail outreach automation: email tracking, multi-stage mail merge, automated follow-ups, scheduled sending, CRM integration and more.

## What is Vocus.io used for?

[Email Management](https://www.capterra.com/email-management-software/)

Overall rating

Based on 12 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5

Flat Rate, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vocus.io

4.3 (12)

VS.

[4.6 (3,406)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$5

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (12)

Ease Of Use

4.6 (13,252)

Value For Money

4.3 (7)

Value For Money

4.5 (10,022)

Customer Service

4.3 (7)

Customer Service

4.5 (9,816)

## Vocus.io alternatives

[4.3 (2,911)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[Gmail](https://www.capterra.com/p/202338/Gmail/)

[4.8 (13,316)](https://www.capterra.com/p/202338/Gmail/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/202338/Gmail/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

[4.7 (17,470)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting price

$7.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/247901/Google-Workspace/)

[View all alternatives](https://www.capterra.com/p/166756/Vocus-io/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Email Marketing

Create and send email blasts/campaigns

Email Monitoring

Ability to oversee and optimize the operations of a mail server

Email Tracking

Track delivered, received, and opened emails

Queue Management

Monitor wait time and abandonment for incoming requests that have not been routed

Vocus.io 9 features

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Provides a channel for team members to share media files, communicate, and work together

Create and send email blasts/campaigns

Ability to oversee and optimize the operations of a mail server

Track delivered, received, and opened emails

Monitor wait time and abandonment for incoming requests that have not been routed

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Plan daily routes to optimize employee scheduling and provide directions

Control system access and/or deliverability for applications and email addresses

Features

3.9 (12)

3.9

Based on 12 reviews

## Pricing

Value for money

4.3 (7)

Free Trial

Free Version

Basic

$5.00

Flat Rate,Per Month

Value for money

4.3 (7)

4.3

Based on 7 reviews

## Support, customer service and training options

Customer Service

4.3 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (7)

4.3

Based on 7 reviews

## User reviews

Overall rating

4.3

Based on 12 reviews

Filter by rating

5(6)

4(4)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Sales Engineer

Information Technology and Services

### "Vocus for email automation"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 23, 2019

We're using vocus to simplify and automate email tasks for the sales team. By having product/accounting/prospecting emails defined, it facilitates the job for the sales team significantly. Overall, these goals have been successfully achieved, despite the inconveniences this service brings along.

Pros

Vocus has an impressive feature set to complement daily email usage. From allowing to setup custom email snippets to use in every situation to preparing email sequences that are sent automatically, it facilitates the role for sales individuals significantly.

Cons

Email snippet organization structure is bad. It's not possible to preview the contents for a snippet, or even to manage them in a unified dashboard, which makes it hard to introduce newcomers to the tool or even to be very effective with it. Also, the vocus tracking links for hyperlinks/attachments, ruin the experience of professional-looking emails.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Creative Marketing Manager

Marketing and Advertising

### "Email on steroids"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 19, 2019

Even with its flaws, it's very hard to get back to "regular" email with no Vocus. It helps keep things organized and avoid missing important threads.

Pros

It's a life-saver for mass email. It focuses on features that actually make the day-to-day easier, like reminders and auto follow-ups.

Cons

It still seems like a very immature tool. It should work with more email clients and often it acts out and seems to break Gmail to the point where you have to deactivate the tool temporarily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Product Designer

Information Technology and Services

### "Great Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

December 17, 2019

Overall, despite the UX not being the best, it's a pretty useful software for B2B.

Pros

Great plug in for mass emails, reminders and cadences.

Cons

No dedicated dashboard, and the pop up has constant UI errors. The UX is clunky.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Application Security Expert

Computer & Network Security

### "Very useful but still limited"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2019

The tool is cool, but there are other tools with a better overall experience. They seemed to have frozen on time.

Pros

It really helps your daily tasks if you send a lot of emails. This tool helps you track email/link openings, it allows you to automate some processes of sending emails with similar content, it also allows you to send campaigns. Basically, the tool can help you save a lot of time when sending emails with follow-ups.

Cons

Lacks some important features. The UI is not cool. It should have an online interface to manage our account, snippets, templates, etc (not only through the popup) Lacks more useful information about email statistics with an easy access to it Better way to manage snippets and templates

Reasons for choosing Vocus.io

It was the first product we knew at the time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Content & Community Manager

Information Technology and Services

### "Good, but room for growth"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 16, 2019

I have used Vocus extensively to manage bulk emails and it was up to the task. Still feel that the tool should have evolved more over the last year, but hopefully, that will happen soon.

Pros

It's an absolute time-saver. Its email reminders work very well and the mail merge feature is extremely powerful for managing bulk emails.

Cons

There's a lot of room for improvement in terms of compatibility. It fails to work in several browsers and email clients, so it may fail to work for entire teams.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Security and Investigations

### "Follow up emails made easy"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

December 16, 2019

Needs more accuracy on metrics, there are some issues with metrics like fake responses which are really bounces

Pros

Time saving tool which allows automatic follow-up email to be scheduled, great for email automatic campaigns

Cons

Dashboard to manage all snippets needs a lot of improvement and the all software needs an update in terms of templates and UX

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rita T.

Application Security Expert

Information Technology and Services

### "It's a must have! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 20, 2019

Pros

It is easy to integrante automatic followup e-mails. We can also uso snippets while writing an e-mail. Vocus.io is without any question the sales best friend!

Cons

Sometimes it crashes while we are saving follow-up e-mail templates. But overall it works very well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Developer

Information Technology and Services

### "I should know this before!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 20, 2019

Pros

This is amazing, it makes everyday life easier when you communicate a lot through email

Cons

It has some bugs that need correction, like zooming the page out of nowhere

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Właściciel

Internet

### "Fast and easy :) "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2019

I'am using it since 2017 and there is no option I will switch to different solutions.

Pros

It is really fast to add to your GMAIL inbox and you can customize all settings.

Cons

Sometimes it "jams" in weird moment but you just need to restart it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

CEO / Creative Director

Design

### "Good alternative to Mailtrack!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

6/10

August 23, 2018

I used to be a Newton Mail user before they decided to shutdown, Vocus helped fill the gap.

Pros

Its UI and the way it is designed. It stays out of your way yet there when you need it.

Cons

Nothing not to like, I wish it had a mobile app or an addon for Gmail, but I can look past there.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166756/Vocus-io/reviews/)

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