Clover Network

Clover


4.5 / 5
87 reviews

Who Uses This Software?

Clover serves small to mid-sized businesses, including but not limited to quick-service restaurants, full-service restaurants, boutique retailers, service business and those looking to accept payments


Average Ratings

87 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • Clover Network
  • www.clover.com/
  • United States

About Clover

Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing.


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Clover Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen

Clover Reviews Recently Reviewed!


Excellent POS System for any business!

Oct 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When we change to clover, we thought it was going to be difficult for us to learn how to use it. We were wrong it, was really easy to use and install. One of the things I love about it is, that I can add products remotely on the inventory. I can also verify the transaction remotely from my pc or my phone. The customer support is great, they immediately call back when you contact them for any problem you have with the machine, transactions, or any question you have. You can also add more features to your pos because they have a app store, which let's you add online orders, id verification, etc.

Cons: Our business is a grocery store and restaurant, so we have the ebt program for the grocery store. It would be great if the clover machine with detect which items are ebt and which aren't ebt elegible. That way we wouldn't have to do 2 different transactions, because it does take more time for cashiers to charge what the customer is buying.

Overall: Overall it is a great pos system!

Clover for all Merch Needs

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to use, it's very similar to a smartphone in that it has apps which are all very user-friendly. There are large buttons. When I need to print receipts or run payroll I can get all the info I need with a few taps on the screen. Our device is the clover mini and had a touch screen, its sleek, it looks very updated VS old-style terminals which is an added bonus. But if you have any trouble... you can just click the "call me" button and a live person calls very quickly and guides you through whatever you need!

Cons: The devices are not cheap, so if anything happened to it that could be an expensive loss. We lease ours and pay protection plan which is well worth the peace of mind!

Overall: We've used the same model for almost 3 years and very had any issue, so I can say I'm one very satisfied customer!

It's my favorite little machine

Mar 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I love and and so as my customers.

It's fun and functional. It accepts Apple Pay, and tells you the reason why cards decline, it give you options to view past sales, transactions, reports, refunds, etc.

Cons: The option that I would add is a search for a last 4 digits. Sometimes I have to look up a customer and have to scroll and scroll and scroll to find him.

Another issue is with their station models as they need maintenance - your battery will drain and you will lose internet connection.

Overall: I used to have the station one and the battery on it died so quickly and even if it had 75% it would shut down and take 2 hours to restart. Clover = losing sales for me.

Then I got the flex one and it's amazing. So tiny and powerful. Beautiful easy experience.

This software & accompanying app are a good way to accept CC payments securely from remote locations

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Clover is the ability to take payments on any Smart phone or tablet. Each user has a unique username and password that has certain functionality depending on the permissions given to the user which is necessary when multiple user types will be using the software.

Cons: What I like least about the software is that you must enter a person's name on the order because only sometimes does the card reader capture the card holder's name making it tough to manually reconcile registers after the fact. Also, the app has the option to use a pin number to avoid having to enter a username and password each time, but the app frequently shuts down when inputting the pin and forces the user to always enter their username and password.

Overall: The reason why we choose this software was the hardware that allowed us to accept chips instead of a standard slide of a credit card which is much less secure. Also, because we have individuals accepting payments in remote locations, it was necessary to choose a device that could be used on cell phones or tablets.

Clover, simple to use and manage

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is simple to manage, from adding new products to new users, the process is simple and straightforward. The user interface is clear and well formatted, Clover is a very professional looking product. Clover can provide us with reporting data, as a business this is ideal. As an administrator of the system, the home page allows me to access everything easily. From reporting and employees as mentioned earlier, to transactions, everything is easy to manage. Moving on from the software. The Clover hardware is of the highlight quality, from the Clover mini to the printers.

Cons: As far as I'm aware, in the Employee setup once an employee has been created, the full name cannot be altered, only the nickname. It would be nice to update employees names.

I use Clover multiple times every day for Credit/Debit/Gift Card transactions.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Touch screen is great with the home screen with all my options. I never have to search to perform my tasks. Being able to pull up the information on my laptop when I am not at the store is wonderful to check on sales for that day. Customer service is one touch away so you don't have to wait on hold on the telephone.

Cons: I would like the software to have a training mode in order to train new employees on how to use. Even though it is super easy to use, it would be helpful to at least be able to show the new employees what to do and how to do it without actual customers waiting there while there transaction is being processed by a new person still in training.

Overall: Ease of Use. Fast and secure credit/debit transactions.

Capterra loader

Use in my small businees

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons: Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Overall: Clover has been an excellent option for taking payments in my stores.

WORKS GREAT FOR US AND THE CUSTOMER BOTH

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite things about using Clover is the easy learning curve and intuitive gui. Being so easy to navigate makes helping customers very easy and transparent for the customer.

Cons: While this feature may be available on another model of their console, it would be nice if there was a fingerprint reader to unlock the terminal as we have multiple users who operate with two units. A fingerprint scanner would make it very quick and easy to change between users.

Overall: Using the Clover terminal has been very benifical for our business, allowing us to easilly help customers as well as tracking who is doing what, at the same time building a database of clients for future use.

Great for small businesses

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use clover as our POS and we really enjoy it. There is a client facing part of the POS so if the want to leave a tip we don't need to ask them, creating an awkward situation. Clover makes it easy to complete the day's sales and close the batch. It also helps us track tips and commissions for each of our employees. It's an overall great system to have

Cons: I wish there wasn't a contract as we want the option to switch if we find something that better fits our needs

Overall: Overall Clover has been a good, reliable POS. It is a bit pricey and to purchase yourself out of the contract costs a lot too, but we don't plan on switching at this time

One of the best POS I have used

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that it is really easy to install and use. Customer service is great! You can easily add products, prices, and have your inventory. You can add other features like customer rewards and ID verification in the case you sell alcohol on your establishment. The processing of cards it's fast. You can add several users and manage their roles and permissions. The best part it is that you can view and check all from online.

Cons: I haven't found any cons up to now, the only thing is it will be better if when using it the taxes from certain products will remove automatically. Instead of doing it manually.

Easy to use!

Apr 10, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, different features within the clover, and comes with the chip! Connects to right to bank account.

Cons: We have had customer service issues with First Data, the company that runs the clover. They could improve on this aspect. The First Data website is also awful.

Overall: First Data - the company that runs our clover has not been so great as far as customer service. We have had some issues. Their website is also very hard to log into and navigate. As far as our clover mini, the equipment has been great.

Clover

Mar 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is really useful especially for small businesses since most of payments done by bank cards nowadays. Also, the devices are really convenient and there are several sizes as well.

Cons: I really hate to see that clover device is suddenly offline. That is really uncomfortable especially if you are about to get payment. I need to restart the device while customer is waiting next to me and this process takes around 5 mins.

Clover POS for Garden Center

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the ease of use, especially for training employees of diverse age ranges and abilities. Point-of-sale is faster, the addition of gift card and customer loyalty apps are easily integrated and increase customer satisfaction, and any issues that come up are easily managed.

Cons: The inventory app is good, but not great. My inventory is broken into some unusual categories and I haven't been able to find a good work around. For example, bulk mulch is sold by color in full and half yards, but I haven't found a way to reduce the inventory accordingly.

Overall: I have been able to reduce time spent integrating sales with quickbooks. I have been able to reduce time spent on payroll. By automating processes through Clover, I am running more efficiently.

A POS system for productivity

Jan 18, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Emailed daily sales reports

Ability to customize pos buttons and sales according to schedule

Inventory capabilities with barcode

Expansive app store

Cons: Can't lookup deleted orders

Occasionally the POS system will be out of sync with bank statements regarding deposits

Overall: Clover has allowed us to expand our Bar to a restaurant as well. It also allows for easy management of employees and inventory.

Wonderful POS System That Customers Love

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is a game-changing POS system for so many small businesses. It makes it super easy for my restaurant staff and customers. We love the system because of all the features and applications. It easily integrates with our loyalty rewards system, inventory system, and gift card system. Another great feature by clover is the tipping process. It makes a customer think about tipping in a different way than traditional non-digital systems.

Cons: The maintenance and upkeep of the system are tough as you must continually clean the screens. Also, the systems sometimes freeze on a transaction and require a complete reboot. Overall the benefits outweigh the issues.

Great POS System for Medical Office!

May 02, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Great little POS System. We use the Clover Flex and I would give it 10 stars for ease of use. I also love the reporting feature, so that at the end of our weeks we have a very clear report of all transactions made. I also love that it has the option to email or text the receipt to the customer, saving on wasted receipt paper.

Cons: The only con I can think of is that is it sometimes cumbersome to load the receipt paper. Other than that this is a great product for a small business.

Clover does what we needed it to do.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

Pros: We were using a POS system that still hadn't upgraded its card reader to accept cards with chips. We decided to use Clover as just a way to charge the credit card transactions on our POS app. The app lets you charge credit cards with chips, and also logs transactions per device. This has allowed us to manage different iPad transactions separately.

Cons: The software sometimes bugged out. It would tell us it hadn't charged, but when we ran the charge the second time, it would charge people twice. Talking to support also wasn't very helpful. A lot of the times the app would time out, and support didn't know how to solve the problem.

Capterra loader

Been with Clover since Beta

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Clover!!! Been with them since Beta and they have improved so much. Their app store has so many great tools. I have 4 locations and will continue to use Clover as I continue to grow pass 8 location.

Cons: NONE. lol really they have all solutions through their app market and they continue to improve.

Way to go Clover.

Sep 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great POS system. Used in a small cafe and the system worked out perfect. I was able to edit the menu and change pricing when needed.

Cons: Occasionally would run slow, I think updates may have been needed.

Overall: Saved the business, from traditional old school register to simple POS system, Clover you win.

It's fine, but not exceptional

Feb 24, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I use this to process payments at the door of a music venue, and it's perfectly functional. Nice to be able to pair the card reader to the device using bluetooth instead of having to use a headphone or power jack.

Cons: It's weird that sometimes, when I look back on the 'Transactions' screen, transactions that take place after 9pm PST that day don't show up. So I can't get a full review of my day's transactions?

It doesn't store people's info for receipts like Square does, so if they want a receipt, they have to type in their phone number or email every time.

Overall: It's fine. I wouldn't say it's any better than Square, but it's perfectly functional.

Very affordable POS with great functionality and easy to use

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to train my employees on

Adding items was a breeze

Setup was done in less than 45 min

Chip reader and pos all in one package with the clover mini

Easy for guests to read and you can send receipt via email....etc..

Cons: It is a bit more expensive than other POS machines but well worth it. The best POS machine I have purchased and worked with.

Overall: Very positive experience and glad we made the switch over to Clover. I highly recommend this POS.

Love it

Nov 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We just love love love clover. It's the best payment processing tool out there. We use clover for all our payment processing. However, it's much more than that. It practically can automate your entire workplace starting from attendance management to customer tracking to inventory management, to product tracking to sales management and what not.

Cons: Nothing can compete with Clover today. It's the best it can get.

Clover is a great option for small businesses

Dec 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I am able to have multiple users be able to access the software from their smart phones allowing them to take payments anywhere. I also like that the chip reader provides our clients with an extra layer of security when making payments.

Cons: The start up costs are some what high for each device. We have lost one and had to re-purchase.

Overall: Overall Clover has proved to be very easy to use and accessible for our mobile office.

Great Point of Sales Program

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple techs that use the clovergo app to run payments in the field and it shows up instantly on the back end on the desktop site for our office to put payments into our other programs. Very simple platform both mobile and desktop site.

Cons: We used to use an older Ipad but the mobile app started to fail. You need to have more updated mobile software to run the app.

Overall: Easy to use.

Capterra loader

Job place made easy

Feb 17, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Its very easy to use. Wonderful camera. It looks like tmwe are using ipad. Fast software. No laggings.

Cons: Order and customers could be bettered prganized by groups.

Some issues with the organizing.

Basic POS

Nov 21, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The best thing about this POS is the 4G connectivity, which was a requirement when our company was doing the football concessions for a large university stadium. It was simple to set up items and create a functional setup quickly.

Cons: This is one of the POS made by a credit card company; you do not get a choice in your credit card processor. For us, we happen to already use this processor and have a great deal set up with them, but others will likely end up paying more than expected when they get their cc processing bill. There are several charges for having this type of system that they neglect to tell you about, so it end up much more expensive than you expect. Also, the reporting is weak. We had some issues with tracking some lost sales and were unable to resolve it due to the poor tracking capabilities. For reference, we usually use Aloha for our concepts which has more reports than you could possibly ever need and would have had not issues tracking the missing sales.

Overall: If you need a mobile solution and already have a solid deal worked out with Fist Data, then this is an ok option, just expect to pay more than the sales person makes it seem. If you run a full service restaurant and want to be able to catch employees stealing from you, then move on.

OK system

Apr 14, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Looks Good. Easy to add new products but you then have to change the orders so very time consuming. you need a really really strong wifi for it to work especially the handheld devices otherwise will keep crashing.

Cons: Not adaptable at all. Once a part payment has been done you cannot modify anymore. Worst customer support ever. Constant overcharges.

Ease of use but some difficulty setting up

Apr 05, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I liked the quick ease of payments, the assignation of users to checks, and the restrictions on login codes. Although the system was difficult to manage with the large amount of items on our menu, it was still possible to see everything, and the servers/cooks got used to the system very quickly.

Cons: The person who was assigned to input the menu only put in the major categories accurately. She did not properly set up choice categories or specifiers, so I had to spend hours redoing her work.

Overall: I helped set up the Clover for a family member's restaurant. The menu was very extensive as it was diner-like items with lots of specifications. Although the contractor Clover sent to set up the system was totally unhelpful, the people who were on the line for customer support were very helpful and nice. It took a few weeks for some of our servers to adjust, but Clover is now running smoothly for the restaurant. My family member is now able to run more accurate sales reports as well.

Clover makes my job easier!

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Clover is extremely easy to use. It's easy to teach all of our employees also. Its great to be able to toggle back and forth between different accounts as well.

Cons: Clover is not easy to set up on android, I've had multiple employees that have had issues setting up a pin using an android phone. Other than that I have no complaints!

small gift store operations

Mar 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: mostly, it is easy to use. I have a few staff that help me with the programming and checking reports....all in all a good system

Cons: close of day and reporting is a little off at times. they close out the day based on eastern time and I am in the west.

Overall: good....considering purchasing one of their mobile MINI devices for the summer

Absolutely Fantastic

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the Clover Go system. Capturing payment on our mobile devices is easy, secure and intuitive. The dashboard on the website is fantastic. I have not used an easier system than Clover Go. My company has used many credit card processing solutions.

Cons: I have not a single complaint about Clover Go.

Nice Product, Easy to Utilize, Great Features

May 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The software on the back end of the clover POS systems is very nice. Easy to use, ability to make changes very quickly, lots of features and additional add-ons available.

Cons: There is not much to dislike about this software, other than the inventory module is not included from the start.

Using Clover

Sep 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We process our credit cards transactions through Clover. We have been using it for a few months. Processing a payment by swiping the card and by manually entering the cards information is simple and very efficient. When needing to search back transactions to void them, they are simple to find and easy to void. This makes finalizing the day quite simple and less painful.

Cons: I do not have any cons towards the Clover app.

Great POS system and company

Jan 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover made it incredibly easy to conduct retail transactions. The simple interface and Clover POS systems are the most user friendly I've ever experienced.

Cons: Setting up my tax information was a little confusing, but a quick call to customer service cleared up any issues.

Sleek and easy to use

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is easy to use but also has a bigger range of complex functionality than other cloud-based POS systems. The terminal is very modern but also familiar to customers, the customer facing screen is a big plus. Can accept swiped and chipped cards.

The screen is similar to a smartphone or tablet, it's a touch screen with a pin lock and different "apps" that make it simple to navigate. It has a "test" or training mode that is very helpful in teaching new employees, and most new employees that have used a smartphone catch on quick.

Cons: Setting up your products and sales flow takes some time in the beginning but is then simple to change and customize. There are occasional freezes or bugs but nothing that is difficult to resolve.

Great Mobile Solution for Credit Card Payments

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With Clover we are now able to take credit card payments easily and track our cash payments as well on the go. The dashboard is a great app as well as we can track our sales on the go. We really love the inventories option as we can sell tickets to multiple different attractions and keep track of the different categories monthly for reporting purposes.

Cons: The only issue I have run into is getting the dashboard app to run correctly on an Android phone. It works with all of the features on Apple phones, but is very limited in functionality and reporting on the Android platform.

Cumbersome but Functional

Nov 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Like being able to see my POS data remotely either via PC or via Clover app for my phone.

Cons: I use it mostly for payroll and the Employee reports are not functional. Unless I'm missing something, I have to export the data and summarize/total by employee. This is not a problem when I'm at a computer but if I'm travelling I can't get to the data easily. Also don't like the Beginning of Day and end of day functionality.

Love this product!

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is so versatile they different ways to take payments and managing the different aspects of the business on the go if needed.

Cons: At times the system would run slow but easily fixable.

Using Clover for a small non profit makes lots of sense. It's simple and gives good reporting!

Oct 06, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to search, update and look at donor history is really great. The reporting and ability to sort by date range, amounts, campaigns is very helpful. You can even sort by failed donations. Reporting makes or breaks software and Clover has simple but good reporting! And you can process CC and ACH donations. Also, their customer service has been great and very timely to respond.

Cons: Clover isn't a full service Database if that's what you need but if you're looking for a simple way to process recurring and one time gifts this will work.

Safe, secure, no problems

Apr 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We started using Clover over a year ago. It is safe, secure, and we have had no problems

Cons: Clover came highly recommended and it has lived up to that recommendation. No problems

Capterra loader

Clover Go for Credit Payments

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Nice to be able to have a device that can connect to your phone & use to get payments for your business. Also the payment go right into your bank account the next day.

Cons: Sometime just trying to make it stay connected to your phone within losing on connection. Need to make sure your phone case doesn't get in the way

Capterra loader

Great for small retail and food industries for point of sale

Apr 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Simple and easy to set up, can customize however you need the POS, whether it be for retail or the food industry. Also integrates other options such as payroll and time management.

Cons: Can take some time to figure out how to find some of the reports needed but overall a great program

Clover

Apr 18, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that how easy the credit card function is

Cons: It doesn't run daily reports with name and amount like I need it to. Also, doesn't talk to other apps

Overall: It is a good small business credit card machine. You have to get used to it tho and should check before getting it if it talks to your other products

I used clover at the doggie daycare I managed and loved how easy it was to use!

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I loved the design of the machine and how easy it was to set up and start using it! Customer service was amazing and helpful!

Cons: Every now and then it would somehow disconnect from our network but after a lot of troubleshooting we figured out it was our outdated router!

Capterra loader

Clover POS

Jan 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Fast easy transaction processing and refunds

Cons: Can t have it set up on multiple computers simultaneously

Clover Making It Easy

Sep 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is an efficient product that reduces the amount of time to accept a payment. You are able to access previous transactions for patient names and amount taken.

Cons: When it comes to the Clover app, I have nothing bad to say about it.

Great software for websites

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really liked how we could create and personalize a website that fit us through the use of this software

Cons: I did not like how hard it was to communicate with the customer service representatives when I had a question

Clover POS

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the customization and ability to add different apps. I enjoy how it is set up like a tablet.

Cons: Wish there was a way to organize inventory better after putting into system.

Great Handheld Credit Card Machine

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Clover Flex is a great handheld piece of equipment that we use daily at our property to take credit card payments on the go for our various events and activities. It has enabled us to serve more customers since most people don't carry cash anymore. The handheld is easy and convenient. We are able to run a report to track the different events we sell and report to our accountant easily.

Cons: There was a bit of a learning curve to setup the different categories, but once we figured it out it has run smoothly

Great program custom made for your needs

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This come with its own hardware and programmed for your store right out of the box, you tell them what you need and it's taken care of before the hardware is shipped to you. tons of good reporting features built in as well. We are a Non-profit and have a great relationship with clover, love the software and ease of use.

Cons: this setup can be a little pricey due to needing to use their hardware, but well worth the investment in my opinion

Overall: easy to use and train on, plug and play right out of the box with no real setup or item loading.