Clover Network

Clover

4.5 / 5 21 reviews


Average Ratings

21 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About Clover

Clovers POS system keeps your data secure and lets you monitor your sales and manage your business from anywhere, on any device.


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Clover Features

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Clover Reviews Recently Reviewed!


An affordable Point of Sale with some flaws

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: We were attracted to Clover for its price and the mobility of its POS systems for our conferences. So far, it has functioned efficiently and we like the ability to track the sales of each user. The browser admin console is easy to navigate and view and print reports.

Cons: The bluetooth smartphone units have given us some trouble. The first one we were sent did not have a working chip reader, and it would take several attempts to get the slide function to work instead. After calling Clover, we received a replacement but it wasn't the bluetooth model. If you can avoid talking to their customer support, do so. We spent about an hour on the phone with them trying to explain that they had sent the wrong one and that we needed a new bluetooth unit! It has since been figured out, but that experience left a bad taste.

Clover does what we needed it to do.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support

Pros: We were using a POS system that still hadn't upgraded its card reader to accept cards with chips. We decided to use Clover as just a way to charge the credit card transactions on our POS app. The app lets you charge credit cards with chips, and also logs transactions per device. This has allowed us to manage different iPad transactions separately.

Cons: The software sometimes bugged out. It would tell us it hadn't charged, but when we ran the charge the second time, it would charge people twice. Talking to support also wasn't very helpful. A lot of the times the app would time out, and support didn't know how to solve the problem.

I used clover at the doggie daycare I managed and loved how easy it was to use!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I loved the design of the machine and how easy it was to set up and start using it! Customer service was amazing and helpful!

Cons: Every now and then it would somehow disconnect from our network but after a lot of troubleshooting we figured out it was our outdated router!

Great software for websites

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really liked how we could create and personalize a website that fit us through the use of this software

Cons: I did not like how hard it was to communicate with the customer service representatives when I had a question

Clover makes my job easier!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Clover is extremely easy to use. It's easy to teach all of our employees also. Its great to be able to toggle back and forth between different accounts as well.

Cons: Clover is not easy to set up on android, I've had multiple employees that have had issues setting up a pin using an android phone. Other than that I have no complaints!

Capterra-loader

I use this software to track my small business' credit card processing

Apr 30, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how it integrates with my business banking. The reporting is clear and very useful for end of year accounting.

Cons: Extremely hard to receive the reports. I did get decent customer support when I was having difficulties.

Finally...A Decent Product

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: The best point I can make about this product is that it's great because you can log in from anywhere

Cons: With our Android phone, we had problems logging in. However, since we are an iphone user as well, we were able to use

OK system

Apr 14, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Looks Good. Easy to add new products but you then have to change the orders so very time consuming. you need a really really strong wifi for it to work especially the handheld devices otherwise will keep crashing.

Cons: Not adaptable at all. Once a part payment has been done you cannot modify anymore. Worst customer support ever. Constant overcharges.

Clover, simple to use and manage

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is simple to manage, from adding new products to new users, the process is simple and straightforward. The user interface is clear and well formatted, Clover is a very professional looking product. Clover can provide us with reporting data, as a business this is ideal. As an administrator of the system, the home page allows me to access everything easily. From reporting and employees as mentioned earlier, to transactions, everything is easy to manage. Moving on from the software. The Clover hardware is of the highlight quality, from the Clover mini to the printers.

Cons: As far as I'm aware, in the Employee setup once an employee has been created, the full name cannot be altered, only the nickname. It would be nice to update employees names.

Highly recommend. It was very fast to setup and amazingly helpful

Apr 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's incredibly easy to setup and add and manage items, and also change their pricing. I used it in a bakery business but I really recommend it for any kind of business.

Cons: Clover doesn't have a wide range of compatible printers, so you have to "adapt" to the available ones. The backend is also not so easy to integrate with third party software and tools

Great software for my small business

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can do everything from barcoding to on the spot inventory updates and more. The option to customize options for each product is also a plus!

Cons: The downside is that I couldn't log in via my android. This meant that I needed to access a desktop to make adjustments. Not the most convenient thing when you are vending local markets and tradeshows.

Overall: Features and functionality! As a small business, what more could I ask for?

From Square to Clover

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My company recently switched from using Square POS to Clover. Clover seems to have more in depth features and (this may be totally unrelated) but doesn't have to connect and reconnect to our wifi constantly throughout the day.

Cons: The only con I can think of is that it's not quite as streamlined as Square was. There are many features, but the interface just isn't quite as simple. It's not difficult to use though, at all.

Wonderful POS System That Customers Love

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is a game-changing POS system for so many small businesses. It makes it super easy for my restaurant staff and customers. We love the system because of all the features and applications. It easily integrates with our loyalty rewards system, inventory system, and gift card system. Another great feature by clover is the tipping process. It makes a customer think about tipping in a different way than traditional non-digital systems.

Cons: The maintenance and upkeep of the system are tough as you must continually clean the screens. Also, the systems sometimes freeze on a transaction and require a complete reboot. Overall the benefits outweigh the issues.

Great Point of Sales Program

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple techs that use the clovergo app to run payments in the field and it shows up instantly on the back end on the desktop site for our office to put payments into our other programs. Very simple platform both mobile and desktop site.

Cons: We used to use an older Ipad but the mobile app started to fail. You need to have more updated mobile software to run the app.

Overall: Easy to use.

Terrible product don't waste your money

Mar 12, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Pros: The only good thing about this product is that it looks professional in its presentation. But that's it.

Cons: Clover is a scam. It's overpriced and the interfacing is awful. I wish I would have read other people's reviews before I invested in it because I have had to contact a lawyer to deal with this mess. Absolutely terrible company and the customer service is awful. I wish I could give 0/5 stars. Thosudands of dollars wasted!!

Great credit card processing system!

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a super simple, user friendly credit card processing system. I love the hardware and love the fact that you can deposit earnings and it will be in your account the following day.

Capterra-loader

Clover Go for Credit Payments

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Nice to be able to have a device that can connect to your phone & use to get payments for your business. Also the payment go right into your bank account the next day.

Cons: Sometime just trying to make it stay connected to your phone within losing on connection. Need to make sure your phone case doesn't get in the way

We were using this for our school events, to sell school spirit wear

Dec 08, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its pretty user friendly, easy to setup, and manage. The admin interface was not the best, since we struggled to create and manage users

Cons: Bulky for our needs, we had to rely on having a power source close by to always use. Wifi was not an option

Using Clover for a small non profit makes lots of sense. It's simple and gives good reporting!

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to search, update and look at donor history is really great. The reporting and ability to sort by date range, amounts, campaigns is very helpful. You can even sort by failed donations. Reporting makes or breaks software and Clover has simple but good reporting! And you can process CC and ACH donations. Also, their customer service has been great and very timely to respond.

Cons: Clover isn't a full service Database if that's what you need but if you're looking for a simple way to process recurring and one time gifts this will work.

Really easy to learn how to use and operate!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is straight to the point, nothing tricky about this system. I just started at my new job a few months ago and learning how to use this system was extremely easy and I have never had any issues.

I really enjoy using clover, it's sleek and quick

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very quick to process the payment, it gets right to the point unlike other card machines take so long and have so many questions.

Cons: I don't like the placement of where you insert a card with a chip. I feel like it shouldn't be the same place as to swipe a card because customers try and insert the chip and it goes in he wrong spot into where you slide it

Overall: Quick transactions