Clover Network

Clover

4.5 / 5 28 reviews


Average Ratings

28 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native

Vendor Details

  • Clover Network
  • www.clover.com/
  • United States

About Clover

Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing.


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Clover Features

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Clover Reviews Recently Reviewed!


Clover for all Merch Needs

Aug 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use, it's very similar to a smartphone in that it has apps which are all very user-friendly. There are large buttons. When I need to print receipts or run payroll I can get all the info I need with a few taps on the screen. Our device is the clover mini and had a touch screen, its sleek, it looks very updated VS old-style terminals which is an added bonus. But if you have any trouble... you can just click the "call me" button and a live person calls very quickly and guides you through whatever you need!

Cons: The devices are not cheap, so if anything happened to it that could be an expensive loss. We lease ours and pay protection plan which is well worth the peace of mind!

Overall: We've used the same model for almost 3 years and very had any issue, so I can say I'm one very satisfied customer!

This software & accompanying app are a good way to accept CC payments securely from remote locations

Jun 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Clover is the ability to take payments on any Smart phone or tablet. Each user has a unique username and password that has certain functionality depending on the permissions given to the user which is necessary when multiple user types will be using the software.

Cons: What I like least about the software is that you must enter a person's name on the order because only sometimes does the card reader capture the card holder's name making it tough to manually reconcile registers after the fact. Also, the app has the option to use a pin number to avoid having to enter a username and password each time, but the app frequently shuts down when inputting the pin and forces the user to always enter their username and password.

Overall: The reason why we choose this software was the hardware that allowed us to accept chips instead of a standard slide of a credit card which is much less secure. Also, because we have individuals accepting payments in remote locations, it was necessary to choose a device that could be used on cell phones or tablets.

Clover, simple to use and manage

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is simple to manage, from adding new products to new users, the process is simple and straightforward. The user interface is clear and well formatted, Clover is a very professional looking product. Clover can provide us with reporting data, as a business this is ideal. As an administrator of the system, the home page allows me to access everything easily. From reporting and employees as mentioned earlier, to transactions, everything is easy to manage. Moving on from the software. The Clover hardware is of the highlight quality, from the Clover mini to the printers.

Cons: As far as I'm aware, in the Employee setup once an employee has been created, the full name cannot be altered, only the nickname. It would be nice to update employees names.

I use Clover multiple times every day for Credit/Debit/Gift Card transactions.

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Touch screen is great with the home screen with all my options. I never have to search to perform my tasks. Being able to pull up the information on my laptop when I am not at the store is wonderful to check on sales for that day. Customer service is one touch away so you don't have to wait on hold on the telephone.

Cons: I would like the software to have a training mode in order to train new employees on how to use. Even though it is super easy to use, it would be helpful to at least be able to show the new employees what to do and how to do it without actual customers waiting there while there transaction is being processed by a new person still in training.

Overall: Ease of Use. Fast and secure credit/debit transactions.

Capterra-loader

Use in my small businees

Aug 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons: Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Overall: Clover has been an excellent option for taking payments in my stores.

One of the best POS I have used

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it is really easy to install and use. Customer service is great! You can easily add products, prices, and have your inventory. You can add other features like customer rewards and ID verification in the case you sell alcohol on your establishment. The processing of cards it's fast. You can add several users and manage their roles and permissions. The best part it is that you can view and check all from online.

Cons: I haven't found any cons up to now, the only thing is it will be better if when using it the taxes from certain products will remove automatically. Instead of doing it manually.

Wonderful POS System That Customers Love

Mar 19, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is a game-changing POS system for so many small businesses. It makes it super easy for my restaurant staff and customers. We love the system because of all the features and applications. It easily integrates with our loyalty rewards system, inventory system, and gift card system. Another great feature by clover is the tipping process. It makes a customer think about tipping in a different way than traditional non-digital systems.

Cons: The maintenance and upkeep of the system are tough as you must continually clean the screens. Also, the systems sometimes freeze on a transaction and require a complete reboot. Overall the benefits outweigh the issues.

Clover does what we needed it to do.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support

Pros: We were using a POS system that still hadn't upgraded its card reader to accept cards with chips. We decided to use Clover as just a way to charge the credit card transactions on our POS app. The app lets you charge credit cards with chips, and also logs transactions per device. This has allowed us to manage different iPad transactions separately.

Cons: The software sometimes bugged out. It would tell us it hadn't charged, but when we ran the charge the second time, it would charge people twice. Talking to support also wasn't very helpful. A lot of the times the app would time out, and support didn't know how to solve the problem.

Great Point of Sales Program

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple techs that use the clovergo app to run payments in the field and it shows up instantly on the back end on the desktop site for our office to put payments into our other programs. Very simple platform both mobile and desktop site.

Cons: We used to use an older Ipad but the mobile app started to fail. You need to have more updated mobile software to run the app.

Overall: Easy to use.

OK system

Apr 14, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Looks Good. Easy to add new products but you then have to change the orders so very time consuming. you need a really really strong wifi for it to work especially the handheld devices otherwise will keep crashing.

Cons: Not adaptable at all. Once a part payment has been done you cannot modify anymore. Worst customer support ever. Constant overcharges.

Clover makes my job easier!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Clover is extremely easy to use. It's easy to teach all of our employees also. Its great to be able to toggle back and forth between different accounts as well.

Cons: Clover is not easy to set up on android, I've had multiple employees that have had issues setting up a pin using an android phone. Other than that I have no complaints!

Using Clover for a small non profit makes lots of sense. It's simple and gives good reporting!

Oct 06, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ability to search, update and look at donor history is really great. The reporting and ability to sort by date range, amounts, campaigns is very helpful. You can even sort by failed donations. Reporting makes or breaks software and Clover has simple but good reporting! And you can process CC and ACH donations. Also, their customer service has been great and very timely to respond.

Cons: Clover isn't a full service Database if that's what you need but if you're looking for a simple way to process recurring and one time gifts this will work.

Capterra-loader

Clover Go for Credit Payments

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Nice to be able to have a device that can connect to your phone & use to get payments for your business. Also the payment go right into your bank account the next day.

Cons: Sometime just trying to make it stay connected to your phone within losing on connection. Need to make sure your phone case doesn't get in the way

I used clover at the doggie daycare I managed and loved how easy it was to use!

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I loved the design of the machine and how easy it was to set up and start using it! Customer service was amazing and helpful!

Cons: Every now and then it would somehow disconnect from our network but after a lot of troubleshooting we figured out it was our outdated router!

Great software for websites

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really liked how we could create and personalize a website that fit us through the use of this software

Cons: I did not like how hard it was to communicate with the customer service representatives when I had a question

Great program custom made for your needs

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This come with its own hardware and programmed for your store right out of the box, you tell them what you need and it's taken care of before the hardware is shipped to you. tons of good reporting features built in as well. We are a Non-profit and have a great relationship with clover, love the software and ease of use.

Cons: this setup can be a little pricey due to needing to use their hardware, but well worth the investment in my opinion

Overall: easy to use and train on, plug and play right out of the box with no real setup or item loading.

An affordable Point of Sale with some flaws

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: We were attracted to Clover for its price and the mobility of its POS systems for our conferences. So far, it has functioned efficiently and we like the ability to track the sales of each user. The browser admin console is easy to navigate and view and print reports.

Cons: The bluetooth smartphone units have given us some trouble. The first one we were sent did not have a working chip reader, and it would take several attempts to get the slide function to work instead. After calling Clover, we received a replacement but it wasn't the bluetooth model. If you can avoid talking to their customer support, do so. We spent about an hour on the phone with them trying to explain that they had sent the wrong one and that we needed a new bluetooth unit! It has since been figured out, but that experience left a bad taste.

From Square to Clover

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My company recently switched from using Square POS to Clover. Clover seems to have more in depth features and (this may be totally unrelated) but doesn't have to connect and reconnect to our wifi constantly throughout the day.

Cons: The only con I can think of is that it's not quite as streamlined as Square was. There are many features, but the interface just isn't quite as simple. It's not difficult to use though, at all.

Terrible product don't waste your money

Mar 12, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Value for Money

Pros: The only good thing about this product is that it looks professional in its presentation. But that's it.

Cons: Clover is a scam. It's overpriced and the interfacing is awful. I wish I would have read other people's reviews before I invested in it because I have had to contact a lawyer to deal with this mess. Absolutely terrible company and the customer service is awful. I wish I could give 0/5 stars. Thosudands of dollars wasted!!

Great pricing, great service, great equipment! Best Processing system I have used

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Equipment to fit the needs of all business sizes. Easy to use. Low and competitive processing rates. Easy setup and helpful business tools to keep track of all revenue.

Cons: i have not experience any cons at the moment. Im very excited to see the difference in revenue with cheaper processing rate.

Overall: lowe processing rates, better equipment that will grow with my business

Highly recommend. It was very fast to setup and amazingly helpful

Apr 06, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's incredibly easy to setup and add and manage items, and also change their pricing. I used it in a bakery business but I really recommend it for any kind of business.

Cons: Clover doesn't have a wide range of compatible printers, so you have to "adapt" to the available ones. The backend is also not so easy to integrate with third party software and tools

Finally...A Decent Product

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: The best point I can make about this product is that it's great because you can log in from anywhere

Cons: With our Android phone, we had problems logging in. However, since we are an iphone user as well, we were able to use

Great credit card processing system!

Feb 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a super simple, user friendly credit card processing system. I love the hardware and love the fact that you can deposit earnings and it will be in your account the following day.

Great software for my small business

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can do everything from barcoding to on the spot inventory updates and more. The option to customize options for each product is also a plus!

Cons: The downside is that I couldn't log in via my android. This meant that I needed to access a desktop to make adjustments. Not the most convenient thing when you are vending local markets and tradeshows.

Overall: Features and functionality! As a small business, what more could I ask for?

Capterra-loader

I use this software to track my small business' credit card processing

Apr 30, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I like how it integrates with my business banking. The reporting is clear and very useful for end of year accounting.

Cons: Extremely hard to receive the reports. I did get decent customer support when I was having difficulties.

I really enjoy using clover, it's sleek and quick

Sep 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very quick to process the payment, it gets right to the point unlike other card machines take so long and have so many questions.

Cons: I don't like the placement of where you insert a card with a chip. I feel like it shouldn't be the same place as to swipe a card because customers try and insert the chip and it goes in he wrong spot into where you slide it

Overall: Quick transactions

We were using this for our school events, to sell school spirit wear

Dec 08, 2017
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its pretty user friendly, easy to setup, and manage. The admin interface was not the best, since we struggled to create and manage users

Cons: Bulky for our needs, we had to rely on having a power source close by to always use. Wifi was not an option

Really easy to learn how to use and operate!

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is straight to the point, nothing tricky about this system. I just started at my new job a few months ago and learning how to use this system was extremely easy and I have never had any issues.