Clover Network

Clover


4.5 / 5
50 reviews

Who Uses This Software?

Clover serves small to mid-sized businesses, including but not limited to quick-service restaurants, full-service restaurants, boutique retailers, service business and those looking to accept payments


Average Ratings

50 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
  • Support
    24/7 (Live Rep)

Vendor Details

  • Clover Network
  • www.clover.com/
  • United States

About Clover

Clover is an all-in-one point-of-sale and payments system that integrates the functions of a cash register, card payment terminal, and POS system. As a cloud-based platform supporting a suite of devices, Clover makes it easier and faster than ever to run your business. Built-in capabilities allow you to simplify daily tasks, speed up transactions, engage customers, and accept the latest payments effortlessly. Clover also offers a robust App Market, with 300+ apps available and growing.


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Clover Features

  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Layaway Management
  • Loyalty Program Support
  • Ordering Automation
  • Pricing Management
  • Restaurant POS
  • Retail Management
  • Returns Tracking
  • Sales Tracking
  • Touch Screen
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

Clover Reviews Recently Reviewed!


Excellent POS System for any business!

Oct 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When we change to clover, we thought it was going to be difficult for us to learn how to use it. We were wrong it, was really easy to use and install. One of the things I love about it is, that I can add products remotely on the inventory. I can also verify the transaction remotely from my pc or my phone. The customer support is great, they immediately call back when you contact them for any problem you have with the machine, transactions, or any question you have. You can also add more features to your pos because they have a app store, which let's you add online orders, id verification, etc.

Cons: Our business is a grocery store and restaurant, so we have the ebt program for the grocery store. It would be great if the clover machine with detect which items are ebt and which aren't ebt elegible. That way we wouldn't have to do 2 different transactions, because it does take more time for cashiers to charge what the customer is buying.

Overall: Overall it is a great pos system!

Clover for all Merch Needs

Aug 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's easy to use, it's very similar to a smartphone in that it has apps which are all very user-friendly. There are large buttons. When I need to print receipts or run payroll I can get all the info I need with a few taps on the screen. Our device is the clover mini and had a touch screen, its sleek, it looks very updated VS old-style terminals which is an added bonus. But if you have any trouble... you can just click the "call me" button and a live person calls very quickly and guides you through whatever you need!

Cons: The devices are not cheap, so if anything happened to it that could be an expensive loss. We lease ours and pay protection plan which is well worth the peace of mind!

Overall: We've used the same model for almost 3 years and very had any issue, so I can say I'm one very satisfied customer!

This software & accompanying app are a good way to accept CC payments securely from remote locations

Jun 05, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about Clover is the ability to take payments on any Smart phone or tablet. Each user has a unique username and password that has certain functionality depending on the permissions given to the user which is necessary when multiple user types will be using the software.

Cons: What I like least about the software is that you must enter a person's name on the order because only sometimes does the card reader capture the card holder's name making it tough to manually reconcile registers after the fact. Also, the app has the option to use a pin number to avoid having to enter a username and password each time, but the app frequently shuts down when inputting the pin and forces the user to always enter their username and password.

Overall: The reason why we choose this software was the hardware that allowed us to accept chips instead of a standard slide of a credit card which is much less secure. Also, because we have individuals accepting payments in remote locations, it was necessary to choose a device that could be used on cell phones or tablets.

Clover, simple to use and manage

Apr 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is simple to manage, from adding new products to new users, the process is simple and straightforward. The user interface is clear and well formatted, Clover is a very professional looking product. Clover can provide us with reporting data, as a business this is ideal. As an administrator of the system, the home page allows me to access everything easily. From reporting and employees as mentioned earlier, to transactions, everything is easy to manage. Moving on from the software. The Clover hardware is of the highlight quality, from the Clover mini to the printers.

Cons: As far as I'm aware, in the Employee setup once an employee has been created, the full name cannot be altered, only the nickname. It would be nice to update employees names.

I use Clover multiple times every day for Credit/Debit/Gift Card transactions.

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Touch screen is great with the home screen with all my options. I never have to search to perform my tasks. Being able to pull up the information on my laptop when I am not at the store is wonderful to check on sales for that day. Customer service is one touch away so you don't have to wait on hold on the telephone.

Cons: I would like the software to have a training mode in order to train new employees on how to use. Even though it is super easy to use, it would be helpful to at least be able to show the new employees what to do and how to do it without actual customers waiting there while there transaction is being processed by a new person still in training.

Overall: Ease of Use. Fast and secure credit/debit transactions.

Capterra loader

Use in my small businees

Aug 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My coffee shop uses clover devices as our POS system. The software is convenient and easy to place in a store. It features many apps that make it applicable to nearly any market. They also have many accessories- the main one we use are the receipt printers (small and regular size), the handheld tablet, and the customer interface screen.

Cons: Over time the clover tablets do slow down. We frequently reboot them to rev up the speed.

Overall: Clover has been an excellent option for taking payments in my stores.

WORKS GREAT FOR US AND THE CUSTOMER BOTH

Oct 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of my favorite things about using Clover is the easy learning curve and intuitive gui. Being so easy to navigate makes helping customers very easy and transparent for the customer.

Cons: While this feature may be available on another model of their console, it would be nice if there was a fingerprint reader to unlock the terminal as we have multiple users who operate with two units. A fingerprint scanner would make it very quick and easy to change between users.

Overall: Using the Clover terminal has been very benifical for our business, allowing us to easilly help customers as well as tracking who is doing what, at the same time building a database of clients for future use.

One of the best POS I have used

Jun 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love that it is really easy to install and use. Customer service is great! You can easily add products, prices, and have your inventory. You can add other features like customer rewards and ID verification in the case you sell alcohol on your establishment. The processing of cards it's fast. You can add several users and manage their roles and permissions. The best part it is that you can view and check all from online.

Cons: I haven't found any cons up to now, the only thing is it will be better if when using it the taxes from certain products will remove automatically. Instead of doing it manually.

Wonderful POS System That Customers Love

Mar 19, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is a game-changing POS system for so many small businesses. It makes it super easy for my restaurant staff and customers. We love the system because of all the features and applications. It easily integrates with our loyalty rewards system, inventory system, and gift card system. Another great feature by clover is the tipping process. It makes a customer think about tipping in a different way than traditional non-digital systems.

Cons: The maintenance and upkeep of the system are tough as you must continually clean the screens. Also, the systems sometimes freeze on a transaction and require a complete reboot. Overall the benefits outweigh the issues.

Clover for small nonprofit

Oct 15, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Clover is really easy to use. It is a basic simple program that can help any organization collect payments or donations. Customer Service was not always easy to get a hold of, but when I did they were helpful. They have recently updated their program, which has a cool new feature that lets you send donations to different bank accounts. This is super helpful for designated donations.

Cons: It is simple and does not have a lot of special features. No custom questions on the donation page.

Overall: I think this is a great starter for nonprofits wanting to receive donations. They send thank you notes and constant reminders to the organization and donor. Easy to set up for donors. Allows for automatic bank transfers. Overall I recommend this tool.

Clover does what we needed it to do.

May 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

Pros: We were using a POS system that still hadn't upgraded its card reader to accept cards with chips. We decided to use Clover as just a way to charge the credit card transactions on our POS app. The app lets you charge credit cards with chips, and also logs transactions per device. This has allowed us to manage different iPad transactions separately.

Cons: The software sometimes bugged out. It would tell us it hadn't charged, but when we ran the charge the second time, it would charge people twice. Talking to support also wasn't very helpful. A lot of the times the app would time out, and support didn't know how to solve the problem.

Capterra loader

Been with Clover since Beta

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Clover!!! Been with them since Beta and they have improved so much. Their app store has so many great tools. I have 4 locations and will continue to use Clover as I continue to grow pass 8 location.

Cons: NONE. lol really they have all solutions through their app market and they continue to improve.

Way to go Clover.

Sep 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great POS system. Used in a small cafe and the system worked out perfect. I was able to edit the menu and change pricing when needed.

Cons: Occasionally would run slow, I think updates may have been needed.

Overall: Saved the business, from traditional old school register to simple POS system, Clover you win.

Very affordable POS with great functionality and easy to use

Oct 19, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to train my employees on

Adding items was a breeze

Setup was done in less than 45 min

Chip reader and pos all in one package with the clover mini

Easy for guests to read and you can send receipt via email....etc..

Cons: It is a bit more expensive than other POS machines but well worth it. The best POS machine I have purchased and worked with.

Overall: Very positive experience and glad we made the switch over to Clover. I highly recommend this POS.

Great Point of Sales Program

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have multiple techs that use the clovergo app to run payments in the field and it shows up instantly on the back end on the desktop site for our office to put payments into our other programs. Very simple platform both mobile and desktop site.

Cons: We used to use an older Ipad but the mobile app started to fail. You need to have more updated mobile software to run the app.

Overall: Easy to use.

OK system

Apr 14, 2018
4/5
Overall

4 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Looks Good. Easy to add new products but you then have to change the orders so very time consuming. you need a really really strong wifi for it to work especially the handheld devices otherwise will keep crashing.

Cons: Not adaptable at all. Once a part payment has been done you cannot modify anymore. Worst customer support ever. Constant overcharges.

Clover makes my job easier!

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: Clover is extremely easy to use. It's easy to teach all of our employees also. Its great to be able to toggle back and forth between different accounts as well.

Cons: Clover is not easy to set up on android, I've had multiple employees that have had issues setting up a pin using an android phone. Other than that I have no complaints!

Using Clover

Sep 25, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We process our credit cards transactions through Clover. We have been using it for a few months. Processing a payment by swiping the card and by manually entering the cards information is simple and very efficient. When needing to search back transactions to void them, they are simple to find and easy to void. This makes finalizing the day quite simple and less painful.

Cons: I do not have any cons towards the Clover app.

Clover Review

Nov 02, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Clover is a very easy to use POS system. I see it as a great functioning system for coffee shops, retail, very small operations.

Cons: This POS system was not built for full-service restaurants doing any type of volume. We switched out of it because we did too much volume.

Sleek and easy to use

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is easy to use but also has a bigger range of complex functionality than other cloud-based POS systems. The terminal is very modern but also familiar to customers, the customer facing screen is a big plus. Can accept swiped and chipped cards.

The screen is similar to a smartphone or tablet, it's a touch screen with a pin lock and different "apps" that make it simple to navigate. It has a "test" or training mode that is very helpful in teaching new employees, and most new employees that have used a smartphone catch on quick.

Cons: Setting up your products and sales flow takes some time in the beginning but is then simple to change and customize. There are occasional freezes or bugs but nothing that is difficult to resolve.

Cumbersome but Functional

Nov 14, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: Like being able to see my POS data remotely either via PC or via Clover app for my phone.

Cons: I use it mostly for payroll and the Employee reports are not functional. Unless I'm missing something, I have to export the data and summarize/total by employee. This is not a problem when I'm at a computer but if I'm travelling I can't get to the data easily. Also don't like the Beginning of Day and end of day functionality.

Love this product!

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product is so versatile they different ways to take payments and managing the different aspects of the business on the go if needed.

Cons: At times the system would run slow but easily fixable.

Using Clover for a small non profit makes lots of sense. It's simple and gives good reporting!

Oct 06, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The ability to search, update and look at donor history is really great. The reporting and ability to sort by date range, amounts, campaigns is very helpful. You can even sort by failed donations. Reporting makes or breaks software and Clover has simple but good reporting! And you can process CC and ACH donations. Also, their customer service has been great and very timely to respond.

Cons: Clover isn't a full service Database if that's what you need but if you're looking for a simple way to process recurring and one time gifts this will work.

Capterra loader

Clover Go for Credit Payments

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Nice to be able to have a device that can connect to your phone & use to get payments for your business. Also the payment go right into your bank account the next day.

Cons: Sometime just trying to make it stay connected to your phone within losing on connection. Need to make sure your phone case doesn't get in the way

I used clover at the doggie daycare I managed and loved how easy it was to use!

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I loved the design of the machine and how easy it was to set up and start using it! Customer service was amazing and helpful!

Cons: Every now and then it would somehow disconnect from our network but after a lot of troubleshooting we figured out it was our outdated router!

Not a 4 leaf clover, that's for sure.

Oct 26, 2018
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: I literally liked nothing. Maybe it was cool that it was on a tablet and not a register but actually, no....that just makes it more likely to break. I did not like one single thing about clover.

Cons: It had to have been developed by someone who has never worked in the food and beverage world or by someone who did not understand it when they did. This has been by far the absolute worst software for serving ever. It is not user friendly. No customer service, no programming, no mods. What the heck it the point?!?!?!?

Overall: I would like to take this opportunity to tell the world to pick anything other than Clover. Its a joke.

Clover Making It Easy

Sep 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover is an efficient product that reduces the amount of time to accept a payment. You are able to access previous transactions for patient names and amount taken.

Cons: When it comes to the Clover app, I have nothing bad to say about it.

Great software for websites

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I really liked how we could create and personalize a website that fit us through the use of this software

Cons: I did not like how hard it was to communicate with the customer service representatives when I had a question

Clover POS

Nov 02, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the customization and ability to add different apps. I enjoy how it is set up like a tablet.

Cons: Wish there was a way to organize inventory better after putting into system.

Great program custom made for your needs

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This come with its own hardware and programmed for your store right out of the box, you tell them what you need and it's taken care of before the hardware is shipped to you. tons of good reporting features built in as well. We are a Non-profit and have a great relationship with clover, love the software and ease of use.

Cons: this setup can be a little pricey due to needing to use their hardware, but well worth the investment in my opinion

Overall: easy to use and train on, plug and play right out of the box with no real setup or item loading.

An affordable Point of Sale with some flaws

May 09, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money

Pros: We were attracted to Clover for its price and the mobility of its POS systems for our conferences. So far, it has functioned efficiently and we like the ability to track the sales of each user. The browser admin console is easy to navigate and view and print reports.

Cons: The bluetooth smartphone units have given us some trouble. The first one we were sent did not have a working chip reader, and it would take several attempts to get the slide function to work instead. After calling Clover, we received a replacement but it wasn't the bluetooth model. If you can avoid talking to their customer support, do so. We spent about an hour on the phone with them trying to explain that they had sent the wrong one and that we needed a new bluetooth unit! It has since been figured out, but that experience left a bad taste.

Nice System

Oct 11, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clover has worked out really well for my business. We went from an archaic system to Clover and it was a good move. It was a very easy transition and customers as well as employees love how easy it is to use. I particularly like that we can print our daily totals and see a breakdown of transactions at whatever point we choose.

Cons: We have had a couple of occasions where the system has froze up but it was an easy fix - just had to reboot.

From Square to Clover

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: My company recently switched from using Square POS to Clover. Clover seems to have more in depth features and (this may be totally unrelated) but doesn't have to connect and reconnect to our wifi constantly throughout the day.

Cons: The only con I can think of is that it's not quite as streamlined as Square was. There are many features, but the interface just isn't quite as simple. It's not difficult to use though, at all.

Terrible product don't waste your money

Mar 12, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Value for Money

Pros: The only good thing about this product is that it looks professional in its presentation. But that's it.

Cons: Clover is a scam. It's overpriced and the interfacing is awful. I wish I would have read other people's reviews before I invested in it because I have had to contact a lawyer to deal with this mess. Absolutely terrible company and the customer service is awful. I wish I could give 0/5 stars. Thosudands of dollars wasted!!

Clover

Sep 19, 2018
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: This is a very easy to use software with easy navigation. Edits are easily made

Cons: Not very customizable. I think this is by design but still. Also, CLover needs to make sure they pay attention to security. We had an issue last year and CLover was not up to date on their security of the software.

Great pricing, great service, great equipment! Best Processing system I have used

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Equipment to fit the needs of all business sizes. Easy to use. Low and competitive processing rates. Easy setup and helpful business tools to keep track of all revenue.

Cons: i have not experience any cons at the moment. Im very excited to see the difference in revenue with cheaper processing rate.

Overall: lowe processing rates, better equipment that will grow with my business

Highly recommend. It was very fast to setup and amazingly helpful

Apr 06, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: It's incredibly easy to setup and add and manage items, and also change their pricing. I used it in a bakery business but I really recommend it for any kind of business.

Cons: Clover doesn't have a wide range of compatible printers, so you have to "adapt" to the available ones. The backend is also not so easy to integrate with third party software and tools

Clover money management systems work!

Oct 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Such an easy platform to conduct a business of selling merchandise of any kind, for multiple groups too.

Cons: Sometimes can be a little buggy but overall works well 99% of the time

Great for what we use it for!

Oct 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clover is easy to set up and easy to use. It's very intuitive, runs reports for you and their customer service is wonderful.

Cons: Although they may have updated this recently, when we used Clover you could not run custom queries.

Overall: We used Clover to accept online donations and payments, run financial reports and update statistics on giving.

Grwta POS for my small business

Oct 03, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how I can customize my POS with different apps.

Cons: The pricing was a bit too high to stay with them.

Finally...A Decent Product

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money

Pros: The best point I can make about this product is that it's great because you can log in from anywhere

Cons: With our Android phone, we had problems logging in. However, since we are an iphone user as well, we were able to use

Love the versatility of the machines

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super easy set up, lots of different functions on one machine, wifi capabilities

Cons: Must be plugged in, not battery powered.

Overall: Quick and easy step by step set up, easy to learn, very customizable

Great credit card processing system!

Feb 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's a super simple, user friendly credit card processing system. I love the hardware and love the fact that you can deposit earnings and it will be in your account the following day.

Capterra loader

Good for Businesses with Many Customers

Sep 25, 2018
3/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The set-up was good. They provide customer service if you need it who will help you with the set-up process, but their online platform as well as the handheld device is laid out in a way that is easy to figure out (plus, the instruction manual is helpful). This provides daily reporting, data tracking, a tool to build customers (at extra cost), and more. I like that it allows me to use the software on my laptop or on the device to take credit card payments, checks, and cash.

Cons: To use the other great features that could enhance my business come with extra costs. So, I don't use those.

Overall: So far, I've used the device or laptop a total of 3 times. So, while it's a good thing, my business is so small that I'm not seeing the benefit of it yet as most of my customers pay by invoice rather than credit cards.

Great software for my small business

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can do everything from barcoding to on the spot inventory updates and more. The option to customize options for each product is also a plus!

Cons: The downside is that I couldn't log in via my android. This meant that I needed to access a desktop to make adjustments. Not the most convenient thing when you are vending local markets and tradeshows.

Overall: Features and functionality! As a small business, what more could I ask for?

Capterra loader

Easy to use for money transactions

Sep 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and quick way to take payments for events that I run. I use Clover Go and it allows me to take donations and sales transactions which makes me efficient.

Cons: I've had to change my password because it expires. It gets annoying to keep changing it.

Capterra loader

I use this software to track my small business' credit card processing

Apr 30, 2018
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: I like how it integrates with my business banking. The reporting is clear and very useful for end of year accounting.

Cons: Extremely hard to receive the reports. I did get decent customer support when I was having difficulties.

I really enjoy using clover, it's sleek and quick

Sep 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very quick to process the payment, it gets right to the point unlike other card machines take so long and have so many questions.

Cons: I don't like the placement of where you insert a card with a chip. I feel like it shouldn't be the same place as to swipe a card because customers try and insert the chip and it goes in he wrong spot into where you slide it

Overall: Quick transactions

We were using this for our school events, to sell school spirit wear

Dec 08, 2017
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Its pretty user friendly, easy to setup, and manage. The admin interface was not the best, since we struggled to create and manage users

Cons: Bulky for our needs, we had to rely on having a power source close by to always use. Wifi was not an option

Really easy to learn how to use and operate!

Oct 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is straight to the point, nothing tricky about this system. I just started at my new job a few months ago and learning how to use this system was extremely easy and I have never had any issues.