--- title: "VetBadger Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VetBadger Software - reviews, pricing plans, popular comparisons to other Veterinary products and more." source_url: "https://www.capterra.com/p/166796/VetBadger/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # VetBadger Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) VetBadger ## What is VetBadger ? Integrated Voice over IP and Video Telemedicine! VetBadger's revolutionary cloud-based practice management software is a magical blend of power and simplicity. With our new integrated telemedicine platform, two-way integrated email and text messaging and VoIP with voicemail transcription, client messages go straight into the medical chart. Role-based task management keeps your team on the same page and working efficiently throughout the day. The QuickBooks integration keeps your inventory and financials up-to-date in real time. ## What is VetBadger used for? [Veterinary](https://www.capterra.com/veterinary-software/) Top alternative Featured Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VetBadger ?[Manage this product listing](https://www.g2.com/products/vetbadger/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VetBadger 4.6 (14) VS. [4.6 (294)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/) Starting Price $99 Per Feature, Per Month Starting Price $116 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (14) Ease Of Use 4.6 (294) Value For Money 4.9 (9) Value For Money 4.6 (280) Customer Service 5.0 (14) Customer Service 4.7 (292) ## VetBadger alternatives [4.7 (89)](https://www.capterra.com/p/172485/Shepherd-App/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (279)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/) Starting price $260.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (112)](https://www.capterra.com/p/167764/Digitail/reviews/) Starting price $289.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [Instinct Science](https://www.capterra.com/p/234498/Instinct-EMR/) [4.9 (238)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/234498/Instinct-EMR/) [View all alternatives](https://www.capterra.com/p/166796/VetBadger/alternatives/) ## FAQs about VetBadger Overview ### Which roles and teams benefit most from VetBadger ? VetBadger benefits veterinarians, practice owners, and associate veterinarians who manage clinical records, appointments, and patient communications. Veterinary technicians, credentialed technicians, and patient care coordinators use it to support treatment workflows and follow-up. Practice managers, office managers, and executive leaders rely on it for coordinating daily operations and oversight. Answer based on 14 reviews Overview ### What company size and specific industries is VetBadger built for? VetBadger is designed for clinics, hospitals, and specialists in the veterinary sector, making it suitable for practices of varying sizes. It fits organizations that need a simpler way to manage daily operations and is especially relevant for veterinary service providers rather than general businesses. Features and Usability ### What are the key features of VetBadger ? VetBadger includes accounting and billing & invoicing, plus appointment management, scheduling, and calendar management for clinic operations. It also offers client management, patient records management, EMR/EHR, SOAP notes, treatment planning, imaging and X-rays, inventory management, telemedicine, and reporting & statistics. Pricing ### How much does it cost and what fees or limitations are included? VetBadger offers a $99/month/per feature 1–2 Users plan with a 30-day free trial. Pricing rises to $249 for 3–10 users, $499 for 11–20 users, and $599 for 21–40 users. All plans are cloud-based and include the same listed features, with no other fees stated. Integrations ### Which third-party tools and platforms does VetBadger integrate with? VetBadger connects natively to QuickBooks Online Advanced and SmartFlow for accounting and workflow coordination. These two integrations cover the official catalog list and give VetBadger a small but focused set of third-party connections for financial management and practice operations. Getting Started and Support ### What training and onboarding options does VetBadger offer? VetBadger provides live online sessions, webinars, and documentation to support team training. Live online sessions allow guided instruction, webinars present scheduled product information, and documentation gives written reference material for self-paced review and later consultation. Getting Started and Support ### What customer support options does VetBadger offer? VetBadger provides email/help desk, phone support, and chat. No reviewer feedback about support is available, so user experience with response speed, helpfulness, or resolution quality cannot be described from the catalog data. ## Features AI summary Based on 1,661 Veterinary reviews Capterra data shows that buyers of veterinary software rank the following features as their top priorities: - **Billing & Invoicing** (**60%** of reviewers rated this feature as critical) - **Patient Records Management** (**67%**) - **Charting** (**59%**) VetBadger includes all three features reviewers consider most important: **Billing & Invoicing**, **Patient Records Management**, and **Charting**. Together, these capabilities help veterinary practices manage charges accurately, maintain complete patient histories, and document care clearly, allowing teams to keep daily operations organized and support better treatment decisions. Billing & Invoicing 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Patient Records Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Prescription Processing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Enables pharmacists to process single or multiple prescriptions simultaneously Appointment Scheduling 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Client Management 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage contact details and communication with clients VetBadger 41 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Appointment Scheduling: Schedule appointments via a calendar - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - EMR/EHR: Create and securely store digital patient records - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Inventory Management: Track and manage inventory levels to maintain proper supply - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Payment Processing: Accept, record, and reconcile financial transactions - Prescription Processing: Enables pharmacists to process single or multiple prescriptions simultaneously - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Telemedicine: Meet with patients remotely - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.4 (14) 4.4 Based on 14 reviews ## Pricing Value for money 4.9 (9) Free Trial [View pricing plan details](https://www.capterra.com/p/166796/VetBadger/pricing/) 1 - 2 Users $99.00 Per Feature,Per Month It includes: - Built in the Cloud - Chart-Centric SMS & Email - Full Exam Detail Reporting - Fully Integrated With Quickbooks - Integrated Telehealth - Quick Check in - Referral Tracking - Simplified Exam Flow - SMS & Email Appointment Confirmation - Task Based Workflow 3 - 10 Users $249.00 Per Feature,Per Month It includes: - Built in the Cloud - Chart-Centric SMS & Email - Full Exam Detail Reporting - Fully Integrated With Quickbooks - Integrated Telehealth - Quick Check in - Referral Tracking - Simplified Exam Flow - SMS & Email Appointment Confirmation - Task Based Workflow 11 - 20 Users $499.00 Per Feature,Per Month It includes: - Built in the Cloud - Chart-Centric SMS & Email - Full Exam Detail Reporting - Fully Integrated With Quickbooks - Integrated Telehealth - Quick Check in - Referral Tracking - Simplified Exam Flow - SMS & Email Appointment Confirmation - Task Based Workflow 21 - 40 Users $599.00 Per Feature,Per Month It includes: - Built in the Cloud - Chart-Centric SMS & Email - Full Exam Detail Reporting - Fully Integrated With Quickbooks - Integrated Telehealth - Quick Check in - Referral Tracking - Simplified Exam Flow - SMS & Email Appointment Confirmation - Task Based Workflow Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/) ## Support, customer service and training options Customer Service 5.0 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (14) 5.0 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 14 reviews Filter by rating Counts reflect reviews available in this feed. 5(9) 4(5) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Owner/veterinarian Used the software for: I used a free trial ### "HIghly Recommend VetBadger - great integrations, easy to use and excellent support!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2021 Fantastic experience.\[SENSITIVE CONTENT\] (developer) knows what veterinarians need in a software EMR. He has been wonderful to work with, prompt on replies and makes learning a new system a breeze. Pros 2-way email, QBO 2 way sync, and I can call and speak directly with\[SENSITIVE CONTENT\]! Cons Doesn't integrate with online pharmacies. In my practice this isn't critical, but integration would be nice. I believe this is being worked on/up and coming Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Veterinarian Used the software for: Less than 1 year ### "Best Veterinary Practice Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 Pros As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality. The streamlined patient check in and record program make the appointment record process so quick! Other programs require several clicks and windows to perform what VetBadger can do on ONE page. I am able to process 1-2 more patients per hour as compared to other softwares. I love that I can use QB Online as the accounting software as it provides error proof invoicing and gives a full picture of your profit/loss in real time. Acuity Scheduling integration makes online scheduling for my clients a breeze. The customer service representatives are wonderful! They have helped train and navigate any parts of the software that I do not understand. Cons I have no complaints. I would like to see a client portal for accessing records, but this is just a wish! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer CVT/Office Manager Used the software for: 1-3 years ### "Simple, Great Customer Service, Willing To Make Modifications" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 21, 2019 Overall the experience has been positive. We appreciate that the developers are always willing to listen to our feedback and make modifications as we need them. Pros The ability to send text message updates and communicate with our clients that way is a huge time saver. The software is simple and cloud based so I can access it from anywhere. Cons Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Executive Director Used the software for: Less than 1 year ### "Best software decision we have ever made." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2023 In short, the platform has absolutely revolutionized and simplified our data management process. I look forward to discovering all of the other ways that VetBadger can simplify our methods. Pros With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders". I greatly appreciate the personal touch, and ease in which we are able to ask questions and request enhancements. Everyone that I have spoken with at VetBadger has been an absolute pleasure to deal with. They treat you with respect, they answer questions rapidly, and are eager to continue to enhance and improve their software.We have just officially migrated to the platform (as of the first of the year), and are already seeing time savings, and a much more organized setting for our record keeping. We are an edge case user for this program. While we very closely mirror the needs of a typical veterinary clinic, we have quite a few very specific needs that most veterinary clinics would not. The ease in which we can make simple modifications to the data fields, is stellar. It has made it so that this software meets ALL of our needs. Obviously, we will continue to adjust and make modifications to meet our specific needs as we find them. Cons ABSOLUTELY NOTHING !!! Everything has FAR exceeded our expectations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TK Tracy K. Veterinarian/owner Used the software for: 3-5 years ### "So glad I chose this veterinary software for my new clinic. Has been vital for client satisfaction!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 6, 2025 I am 100% pleased with my choice. (And I've been a veterinarian 25+ years, so I have worked with all the big names in veterinary software, and would NEVER go back) HIGHLY RECOMMEND. Pros 1\. Ability to text my clients! They absolutely love this feature. It is great how my text AND their replies show up right in the pet's medical record. Imagine making 6 "call backs" and leaving voice mails, having to enter all that in the MR, versus how quick it is to sent 6 texts to 6 different clients, then simply seeing their response on your "home page". The whole staff can see text replies come in, so we are all in the loop! 2. The ability to "build my own" estimates and protocols for my most common procedures. Then it is simple to choose "vomiting pet" and have my technicians ask all the questions I like to know, and we have a plan of most common treatments to help guide us on our work up. A huge time saver, and helps us avoid missed charges! 3. The whole platform is easy to learn, and customer support is lightning fast! 4. CLOUD BASED--so great to access from any computer, anywhere, anytime. AND that means no expensive server or PC computers to have to fix and replace. A simple chromebook for everyone--inexpensive and easy! Cons I love it all. It keeps evolving with our wishes. I am 100% pleased with my choice. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Practice Manger Used the software for: 1-3 years ### "Love it! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2019 Working with VetBadger has been amazing. The customer service team is exceptional and willing to work with you to find solutions that work with your business. Our team enjoys the increased communication with our clients and the ability to have everything they need in one spot. Pros Our team loves the communication features that VetBadger offers! Having the ability to send text messages and emails directly to our clients from the software has eliminated the time wasted in copying and pasting. Not to mention the ability to see all the data and communication about our patients in 1 location - no matter where we are! We love the cloud based capabilities that allow us to access our patient's information at home and on the road. That it integrates with Quickbooks for all our invoicing, inventory and financial needs is fantastic! Cons Our only downside is if we lose power and are without internet. This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer RVT, KPA CTP, VTS (Behavior) Used the software for: 3-5 years ### "VetBadger - Awesome Customer Support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 7, 2019 Our clinic came from paper charts, notes, etc. Using VetBadger has been awesome to transition to paperless. It was VERY hard at first but the company made it very easy to transition. Two thumbs up for VetBadger Pros VetBadger has FANTASTIC customer support. Our clinic contacts the company frequently with questions and changes. The Help Tasks are great as the support team is in contact within a few hours! The task bar is great as I love a "To Do" list! It helps me organize my day! Cons There are a large amount of changes that happen without a notice to the veterinary team. This makes it challenging and for people like me who have a hard time with change. Overall that is truly the biggest issue. I would love if we could minimize charts in the future Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Patient Care Coordinator Used the software for: 3-5 years ### "Review for VetBadger" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 22, 2019 Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick! My favorite feature is the ability to text back and forth with the clients. The clients also like this! Pros It's very user friendly. I especially like the ability to text clients. Cons It's pretty basic, it would be nice if there were more features; such as, being able to check out a client within the program. We use Quickbooks along with VetBadger. It would be nice If everything was all under one program. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Veterinarian/Practice owner Used the software for: Less than 1 year ### "VetBadger--Keeps me connected to my clients and documents that connection" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 16, 2019 As a "boutique" type small clinic owner with a recent start up--ongoing communication via text/emails is extremely important to me to bond with with, attract and retain clientele. The fact that I can communicate with new clients this way and NOT have to take the additional time to document all that extra communication in the medical record was the selling point for me. Support has been excellent. Pros Ease of texting and/or emailing clients and having that conversation automatically be documented in patient's medical record. Integration directly with QB is also very time saving. Cons There a couple little "work arounds" that aren't completely intuitive--but, not difficult to get the hang of with repetition. A few "glitches" are still being identified and worked on by the owner. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Veterinarian/owner Used the software for: Less than 1 year ### "VetBadger's customer service is phenomenal!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2019 Excellent! Pros Its very easy to use once you understand the sections. What I love most about it though is the customer service. If we ever have a question (which is like 5 times per day since we are new!) they get back to us right away, are always happy to set up a Zoom meeting to walk us through stuff, etc. Cons Having used other veterinary software companies in the past, it was not as intuitive in terms of where everything "went". But, once we got a handle on that, we were off to the races! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/166796/VetBadger/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.