# VetBadger  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VetBadger  Software - reviews, pricing plans, popular comparisons to other Veterinary products and more.

Source: https://www.capterra.com/p/166796/VetBadger

---

# 

 VetBadger Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

VetBadger

## What is VetBadger ?

Integrated Voice over IP and Video Telemedicine! VetBadger's revolutionary cloud-based practice management software is a magical blend of power and simplicity. With our new integrated telemedicine platform, two-way integrated email and text messaging and VoIP with voicemail transcription, client messages go straight into the medical chart. Role-based task management keeps your team on the same page and working efficiently throughout the day. The QuickBooks integration keeps your inventory and financials up-to-date in real time.

## What is VetBadger used for?

[Veterinary](https://www.capterra.com/veterinary-software/)

Top alternative

Featured

Overall rating

Based on 14 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$99

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for VetBadger ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://vetbadger.com/&name=VetBadger )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VetBadger

4.6 (14)

VS.

[4.6 (279)](https://www.capterra.com/p/133166/DaySmart-Vet/reviews/)

Starting Price

$99

Per Feature, Per Month

Starting Price

$116

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (14)

Ease Of Use

4.6 (279)

Value For Money

4.9 (9)

Value For Money

4.6 (265)

Customer Service

5.0 (14)

Customer Service

4.7 (277)

## VetBadger alternatives

Highest Rated

[4.9 (234)](https://www.capterra.com/p/234498/Instinct-EMR/reviews/)

Starting price

Contact vendor for pricing

[4.7 (87)](https://www.capterra.com/p/172485/Shepherd-App/reviews/)

Starting price

$299.00

Per User, Per Month

[4.6 (276)](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/reviews/)

Starting price

$260.50

Per User, Per Month

[4.7 (80)](https://www.capterra.com/p/167764/Digitail/reviews/)

Starting price

Contact vendor for pricing

[View all alternatives](https://www.capterra.com/p/166796/VetBadger/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Client Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Confirmations/Reminders

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Inventory Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Patient Records Management

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Appointment Scheduling

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Billing & Invoicing

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

VetBadger 41 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Manage contact details and communication with clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Automated reminders and confirmations for booked appointments and events via text or email

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Digitally sign online documents

Reminders sent via email

Create and securely store digital patient records

Information, data and reports that are being tracked over time

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Track and manage inventory levels to maintain proper supply

Patients can register for appointments in advance online

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Accept, record, and reconcile financial transactions

Enables pharmacists to process single or multiple prescriptions simultaneously

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Method of writing out notes in patient's charts (subjective, objective, assessment, and plan)

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Meet with patients remotely

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Create, design and manage workflows for repetitive tasks

Features

4.4 (14)

4.4

Based on 14 reviews

## Pricing

Value for money

4.9 (9)

Free Trial

[View pricing plan details](https://www.capterra.com/p/166796/VetBadger/pricing/)

1 - 2 Users

$99.00

Per Feature,Per Month

It includes:

-   Built in the Cloud
-   Chart-Centric SMS & Email
-   Full Exam Detail Reporting
-   Fully Integrated With Quickbooks
-   Integrated Telehealth
-   Quick Check in
-   Referral Tracking
-   Simplified Exam Flow
-   SMS & Email Appointment Confirmation
-   Task Based Workflow

3 - 10 Users

$249.00

Per Feature,Per Month

It includes:

-   Built in the Cloud
-   Chart-Centric SMS & Email
-   Full Exam Detail Reporting
-   Fully Integrated With Quickbooks
-   Integrated Telehealth
-   Quick Check in
-   Referral Tracking
-   Simplified Exam Flow
-   SMS & Email Appointment Confirmation
-   Task Based Workflow

11 - 20 Users

$499.00

Per Feature,Per Month

It includes:

-   Built in the Cloud
-   Chart-Centric SMS & Email
-   Full Exam Detail Reporting
-   Fully Integrated With Quickbooks
-   Integrated Telehealth
-   Quick Check in
-   Referral Tracking
-   Simplified Exam Flow
-   SMS & Email Appointment Confirmation
-   Task Based Workflow

21 - 40 Users

$599.00

Per Feature,Per Month

It includes:

-   Built in the Cloud
-   Chart-Centric SMS & Email
-   Full Exam Detail Reporting
-   Fully Integrated With Quickbooks
-   Integrated Telehealth
-   Quick Check in
-   Referral Tracking
-   Simplified Exam Flow
-   SMS & Email Appointment Confirmation
-   Task Based Workflow

Value for money

4.9 (9)

4.9

Based on 9 reviews

## Integrations

[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[

SmartFlow](https://www.capterra.com/p/130402/Smart-Flow-Sheet/)

## Support, customer service and training options

Customer Service

5.0 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (14)

5.0

Based on 14 reviews

## User reviews

Overall rating

4.6

Based on 14 reviews

Filter by rating

5(9)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

KL

Kirk L.

Executive Director

Non-Profit Organization Management

### "Best software decision we have ever made."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 13, 2023

In short, the platform has absolutely revolutionized and simplified our data management process. I look forward to discovering all of the other ways that VetBadger can simplify our methods.

Pros

With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders". I greatly appreciate the personal touch, and ease in which we are able to ask questions and request enhancements. Everyone that I have spoken with at VetBadger has been an absolute pleasure to deal with. They treat you with respect, they answer questions rapidly, and are eager to continue to enhance and improve their software.We have just officially migrated to the platform (as of the first of the year), and are already seeing time savings, and a much more organized setting for our record keeping. We are an edge case user for this program. While we very closely mirror the needs of a typical veterinary clinic, we have quite a few very specific needs that most veterinary clinics would not. The ease in which we can make simple modifications to the data fields, is stellar. It has made it so that this software meets ALL of our needs. Obviously, we will continue to adjust and make modifications to meet our specific needs as we find them.

Cons

ABSOLUTELY NOTHING !!! Everything has FAR exceeded our expectations.

Reasons for choosing VetBadger

The way that fields could be modified for our specific use, the pricing was more than competitive, the personalized support and attention that we received, integration with QuickBooks, and the simple yet elegant interface.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AI

Ashley I.

Veterinarian

Veterinary

### "Best Veterinary Practice Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 6, 2022

Pros

As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality. The streamlined patient check in and record program make the appointment record process so quick! Other programs require several clicks and windows to perform what VetBadger can do on ONE page. I am able to process 1-2 more patients per hour as compared to other softwares. I love that I can use QB Online as the accounting software as it provides error proof invoicing and gives a full picture of your profit/loss in real time. Acuity Scheduling integration makes online scheduling for my clients a breeze. The customer service representatives are wonderful! They have helped train and navigate any parts of the software that I do not understand.

Cons

I have no complaints. I would like to see a client portal for accessing records, but this is just a wish!

Switched from

[DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)

[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/)

Other software had major flaws with invoicing and was time consuming.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KH

Kaitlyn H.

Owner/veterinarian

Veterinary

### "HIghly Recommend VetBadger - great integrations, easy to use and excellent support!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2021

Fantastic experience.\[SENSITIVE CONTENT\] (developer) knows what veterinarians need in a software EMR. He has been wonderful to work with, prompt on replies and makes learning a new system a breeze.

Pros

2-way email, QBO 2 way sync, and I can call and speak directly with\[SENSITIVE CONTENT\]!

Cons

Doesn't integrate with online pharmacies. In my practice this isn't critical, but integration would be nice. I believe this is being worked on/up and coming

Switched from

[ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/)

Ezyvet did not transfer practice data correctly, their support was terrible - I emailed them multiple times about data and implementation issues with no resolution. Their Upfront fee was outrageous and despite being informed that they would refund the practice, they did NOT.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jennifer K.

Veterinarian/Practice owner

Veterinary

### "VetBadger--Keeps me connected to my clients and documents that connection"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

September 13, 2019

As a "boutique" type small clinic owner with a recent start up--ongoing communication via text/emails is extremely important to me to bond with with, attract and retain clientele. The fact that I can communicate with new clients this way and NOT have to take the additional time to document all that extra communication in the medical record was the selling point for me. Support has been excellent.

Pros

Ease of texting and/or emailing clients and having that conversation automatically be documented in patient's medical record. Integration directly with QB is also very time saving.

Cons

There a couple little "work arounds" that aren't completely intuitive--but, not difficult to get the hang of with repetition. A few "glitches" are still being identified and worked on by the owner.

Reasons for choosing VetBadger

My personality clicked with the owners and support, and the program matched my style of practice which is heavy communication with owners--sending pics of hospitalized animals, text updates, emailing letters regarding an office call, forwarding lab/radiology reports etc--and having this all documented in the medical record. Competitive pricing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Amy P.

Veterinarian/owner

Veterinary

### "VetBadger's customer service is phenomenal!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 3, 2019

Excellent!

Pros

Its very easy to use once you understand the sections. What I love most about it though is the customer service. If we ever have a question (which is like 5 times per day since we are new!) they get back to us right away, are always happy to set up a Zoom meeting to walk us through stuff, etc.

Cons

Having used other veterinary software companies in the past, it was not as intuitive in terms of where everything "went". But, once we got a handle on that, we were off to the races!

Alternatives considered

[Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)

Reasons for choosing VetBadger

Functionality

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RL

Rachel L.

RVT, KPA CTP, VTS (Behavior)

Veterinary

### "VetBadger - Awesome Customer Support"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 3, 2019

Our clinic came from paper charts, notes, etc. Using VetBadger has been awesome to transition to paperless. It was VERY hard at first but the company made it very easy to transition. Two thumbs up for VetBadger

Pros

VetBadger has FANTASTIC customer support. Our clinic contacts the company frequently with questions and changes. The Help Tasks are great as the support team is in contact within a few hours! The task bar is great as I love a "To Do" list! It helps me organize my day!

Cons

There are a large amount of changes that happen without a notice to the veterinary team. This makes it challenging and for people like me who have a hard time with change. Overall that is truly the biggest issue. I would love if we could minimize charts in the future

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tracy K.

Veterinarian/owner

Veterinary

### "So glad I chose this veterinary software for my new clinic. Has been vital for client satisfaction!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2019

I am 100% pleased with my choice. (And I've been a veterinarian 25+ years, so I have worked with all the big names in veterinary software, and would NEVER go back) HIGHLY RECOMMEND.

Pros

1\. Ability to text my clients! They absolutely love this feature. It is great how my text AND their replies show up right in the pet's medical record. Imagine making 6 "call backs" and leaving voice mails, having to enter all that in the MR, versus how quick it is to sent 6 texts to 6 different clients, then simply seeing their response on your "home page". The whole staff can see text replies come in, so we are all in the loop! 2. The ability to "build my own" estimates and protocols for my most common procedures. Then it is simple to choose "vomiting pet" and have my technicians ask all the questions I like to know, and we have a plan of most common treatments to help guide us on our work up. A huge time saver, and helps us avoid missed charges! 3. The whole platform is easy to learn, and customer support is lightning fast! 4. CLOUD BASED--so great to access from any computer, anywhere, anytime. AND that means no expensive server or PC computers to have to fix and replace. A simple chromebook for everyone--inexpensive and easy!

Cons

I love it all. It keeps evolving with our wishes. I am 100% pleased with my choice.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SR

Shannon R.

Patient Care Coordinator

Veterinary

### "Review for VetBadger"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2019

Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick! My favorite feature is the ability to text back and forth with the clients. The clients also like this!

Pros

It's very user friendly. I especially like the ability to text clients.

Cons

It's pretty basic, it would be nice if there were more features; such as, being able to check out a client within the program. We use Quickbooks along with VetBadger. It would be nice If everything was all under one program.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AE

Amanda E.

Practice Manger

Veterinary

### "Love it! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2019

Working with VetBadger has been amazing. The customer service team is exceptional and willing to work with you to find solutions that work with your business. Our team enjoys the increased communication with our clients and the ability to have everything they need in one spot.

Pros

Our team loves the communication features that VetBadger offers! Having the ability to send text messages and emails directly to our clients from the software has eliminated the time wasted in copying and pasting. Not to mention the ability to see all the data and communication about our patients in 1 location - no matter where we are! We love the cloud based capabilities that allow us to access our patient's information at home and on the road. That it integrates with Quickbooks for all our invoicing, inventory and financial needs is fantastic!

Cons

Our only downside is if we lose power and are without internet. This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

Danielle B.

Veterinary Technician

Veterinary

### "VetBadger"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 21, 2019

Pros

It is easy to use and navigate around. I am not computer savvy but I do not have an issue using this software.

Cons

Updates are for the whole software(all clinics) not just for the individual clinic.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166796/VetBadger/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)