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Integrated Voice over IP and Video Telemedicine! VetBadger's revolutionary cloud-based practice management software is a magical blend of power and simplicity. With our new integrated telemedicine platform, two-way integrated email and text messaging and VoIP with voicemail transcription, client messages go straight into the medical chart. Role-based task management keeps your team on the same page and working efficiently throughout the day. The QuickBooks integration keeps your inventory and financials up-to-date in real time.
Provider
VetBadger
Located In
United States
Foundation
2014
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, Documentation, Live Online
Support
Phone Support, Email/Help Desk, Chat
VetBadger is perfect for all clinics, hospitals & specialists who are looking for a simpler more powerful way to run their practice.
Content Source: VetBadger
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VetBadger Reviews
Pros
With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders.
HIghly Recommend VetBadger - great integrations, easy to use and excellent support.
Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick. My favorite feature is the ability to text back and forth with the clients.
Cons
Our only downside is if we lose power and are without internet.
This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone.
Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.
"HIghly Recommend VetBadger - great integrations, easy to use and excellent support!"
Overall: Fantastic experience.[SENSITIVE CONTENT] (developer) knows what veterinarians need in a software EMR. He has been wonderful to work with, prompt on replies and makes learning a new system a breeze.
Pros: 2-way email, QBO 2 way sync, and I can call and speak directly with[SENSITIVE CONTENT]!
Cons: Doesn't integrate with online pharmacies. In my practice this isn't critical, but integration would be nice. I believe this is being worked on/up and coming
"Best Veterinary Practice Software!"
Pros: As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality. The streamlined patient check in and record program make the appointment record process so quick! Other programs require several clicks and windows to perform what VetBadger can do on ONE page. I am able to process 1-2 more patients per hour as compared to other softwares. I love that I can use QB Online as the accounting software as it provides error proof invoicing and gives a full picture of your profit/loss in real time. Acuity Scheduling integration makes online scheduling for my clients a breeze. The customer service representatives are wonderful! They have helped train and navigate any parts of the software that I do not understand.
Cons: I have no complaints. I would like to see a client portal for accessing records, but this is just a wish!
"Simple, Great Customer Service, Willing To Make Modifications"
Overall: Overall the experience has been positive. We appreciate that the developers are always willing to listen to our feedback and make modifications as we need them.
Pros: The ability to send text message updates and communicate with our clients that way is a huge time saver. The software is simple and cloud based so I can access it from anywhere.
Cons: Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor.
"Best software decision we have ever made."
Overall: In short, the platform has absolutely revolutionized and simplified our data management process. I look forward to discovering all of the other ways that VetBadger can simplify our methods.
Pros: With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders". I greatly appreciate the personal touch, and ease in which we are able to ask questions and request enhancements. Everyone that I have spoken with at VetBadger has been an absolute pleasure to deal with. They treat you with respect, they answer questions rapidly, and are eager to continue to enhance and improve their software.We have just officially migrated to the platform (as of the first of the year), and are already seeing time savings, and a much more organized setting for our record keeping. We are an edge case user for this program. While we very closely mirror the needs of a typical veterinary clinic, we have quite a few very specific needs that most veterinary clinics would not. The ease in which we can make simple modifications to the data fields, is stellar. It has made it so that this software meets ALL of our needs. Obviously, we will continue to adjust and make modifications to meet our specific needs as we find them.
Cons: ABSOLUTELY NOTHING !!! Everything has FAR exceeded our expectations.
"Unique features including texting which make the most of communicating w your clients "
Overall: Cost savings. The ability to text my clients, which was one of my top priorites. The ability to "prebuild" SOAPS for common ailments. This ensures my team asks the questions I want, and that we remember to include common diagnostics and treatments in the estimate. Little things come up, but customer service is superb so I can't really say I have any cons. I'm immensely happy I chose this software for our practice! Connectivity is great, we've never had a major issue. This is my third practice, and I've worked elsewhere, so I've used many other veterinary software platforms. Compared to the bloat of ImproMed Infinity, Vet Badger is a breeze to set up and much more cost effective.
Pros: 1. Ability to text my clients from the software AND have them text back, right into the medical record. They can also text me pictures! Clients LOVE this feature 2. Ability to make our own "pre built estimates" that contain our unique questions and protocols, which makes it easy to capture the info we want from the client when they bring their pet in AND allows us to quickly give them an estimate for treatment. Saves a ton of time for the doctor as far as record-keeping and ensures charges are captured/not missed. 3. Cloud based, and can use on Chromebooks--so easy to access from anywhere, and cost to set up is minimal compared to server-based software. 4. It's complex enough to give me the features I want and need, but not bloated with stuff I'll never use 5. Voice to text! I can easily dictate my SOAPS and close out a MR before my next appointment. Allows me not to have that "pile of files" at the end of the day. 6. I can email clients their medical record and findings, INCLUDING links to pictures we've taken of their pet's problem. You can make preset shortcuts to things you are discussing all the time, such as diabetes or inappropriate elimination. A simple "#shortcut" will add as much detail as you want to the medical record, without having to retype that info for each case! 7. We use our iPad to take a picture of the pet's teeth, wound, etc, and the picture immediately is shown in that day's medical record. Saves time!
