# VetBadger Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is VetBadger the right Veterinary solution for you? Explore 14 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166796/VetBadger/reviews --- VetBadger 4.6 (14) [View alternatives](https://www.capterra.com/p/166796/VetBadger/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of VetBadger Ease of use 4.8 Customer Service 5.0 ## Showing most helpful reviews Showing 1-14 of 14 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KH Kaitlyn H. Owner/veterinarian Veterinary Used the software for: I used a free trial ### "HIghly Recommend VetBadger - great integrations, easy to use and excellent support!" November 9, 2021 5.0 Fantastic experience.\[SENSITIVE CONTENT\] (developer) knows what veterinarians need in a software EMR. He has been wonderful to work with, prompt on replies and makes learning a new system a breeze. Pros 2-way email, QBO 2 way sync, and I can call and speak directly with\[SENSITIVE CONTENT\]! Cons Doesn't integrate with online pharmacies. In my practice this isn't critical, but integration would be nice. I believe this is being worked on/up and coming Switched from [ezyVet](https://www.capterra.com/p/99977/ezyVet-Cloud-Vet-Software/) Ezyvet did not transfer practice data correctly, their support was terrible - I emailed them multiple times about data and implementation issues with no resolution. Their Upfront fee was outrageous and despite being informed that they would refund the practice, they did NOT. Review Source AI Ashley I. Veterinarian Veterinary Used the software for: Less than 6 months ### "Best Veterinary Practice Software!" May 6, 2022 5.0 Pros As someone who has used or tried Hippo, Cornerstone, Avimark, Acurovet, and Vetter, I can definitively say that VetBadger is the premier software for ease of use and practicality. The streamlined patient check in and record program make the appointment record process so quick! Other programs require several clicks and windows to perform what VetBadger can do on ONE page. I am able to process 1-2 more patients per hour as compared to other softwares. I love that I can use QB Online as the accounting software as it provides error proof invoicing and gives a full picture of your profit/loss in real time. Acuity Scheduling integration makes online scheduling for my clients a breeze. The customer service representatives are wonderful! They have helped train and navigate any parts of the software that I do not understand. Cons I have no complaints. I would like to see a client portal for accessing records, but this is just a wish! Switched from [DaySmart Vet](https://www.capterra.com/p/133166/DaySmart-Vet/)[Hippo Manager](https://www.capterra.com/p/134667/Hippo-Manager/) Other software had major flaws with invoicing and was time consuming. Review Source BS Breanna S. CVT/Office Manager Veterinary Used the software for: 1-2 years ### "Simple, Great Customer Service, Willing To Make Modifications" May 20, 2019 4.0 Overall the experience has been positive. We appreciate that the developers are always willing to listen to our feedback and make modifications as we need them. Pros The ability to send text message updates and communicate with our clients that way is a huge time saver. The software is simple and cloud based so I can access it from anywhere. Cons Formatting can be problematic due to the simplicity of the software. Also if multiple users are in the same client account at once the system will lag or displace your cursor. Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/)[Covetrus Impromed](https://www.capterra.com/p/95888/ImproMed/) Reason for choosing VetBadger Ability to text clients. Cloud based. Review Source KL Kirk L. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Best software decision we have ever made." January 13, 2023 5.0 In short, the platform has absolutely revolutionized and simplified our data management process. I look forward to discovering all of the other ways that VetBadger can simplify our methods. Pros With the amazing support that they offer, and the speed in which they reply to questions and requests is something that is simply not a possibility for the big corporate "Market Leaders". I greatly appreciate the personal touch, and ease in which we are able to ask questions and request enhancements. Everyone that I have spoken with at VetBadger has been an absolute pleasure to deal with. They treat you with respect, they answer questions rapidly, and are eager to continue to enhance and improve their software.We have just officially migrated to the platform (as of the first of the year), and are already seeing time savings, and a much more organized setting for our record keeping. We are an edge case user for this program. While we very closely mirror the needs of a typical veterinary clinic, we have quite a few very specific needs that most veterinary clinics would not. The ease in which we can make simple modifications to the data fields, is stellar. It has made it so that this software meets ALL of our needs. Obviously, we will continue to adjust and make modifications to meet our specific needs as we find them. Cons ABSOLUTELY NOTHING !!! Everything has FAR exceeded our expectations. Reason for choosing VetBadger The way that fields could be modified for our specific use, the pricing was more than competitive, the personalized support and attention that we received, integration with QuickBooks, and the simple yet elegant interface. Review Source TK Tracy K. Veterinarian/owner Veterinary Used the software for: 2+ years ### "So glad I chose this veterinary software for my new clinic. Has been vital for client satisfaction!" May 21, 2019 5.0 I am 100% pleased with my choice. (And I've been a veterinarian 25+ years, so I have worked with all the big names in veterinary software, and would NEVER go back) HIGHLY RECOMMEND. Pros 1\. Ability to text my clients! They absolutely love this feature. It is great how my text AND their replies show up right in the pet's medical record. Imagine making 6 "call backs" and leaving voice mails, having to enter all that in the MR, versus how quick it is to sent 6 texts to 6 different clients, then simply seeing their response on your "home page". The whole staff can see text replies come in, so we are all in the loop! 2. The ability to "build my own" estimates and protocols for my most common procedures. Then it is simple to choose "vomiting pet" and have my technicians ask all the questions I like to know, and we have a plan of most common treatments to help guide us on our work up. A huge time saver, and helps us avoid missed charges! 3. The whole platform is easy to learn, and customer support is lightning fast! 4. CLOUD BASED--so great to access from any computer, anywhere, anytime. AND that means no expensive server or PC computers to have to fix and replace. A simple chromebook for everyone--inexpensive and easy! Cons I love it all. It keeps evolving with our wishes. I am 100% pleased with my choice. Review Source AE Amanda E. Practice Manger Veterinary Used the software for: 1-2 years ### "Love it! " May 21, 2019 5.0 Working with VetBadger has been amazing. The customer service team is exceptional and willing to work with you to find solutions that work with your business. Our team enjoys the increased communication with our clients and the ability to have everything they need in one spot. Pros Our team loves the communication features that VetBadger offers! Having the ability to send text messages and emails directly to our clients from the software has eliminated the time wasted in copying and pasting. Not to mention the ability to see all the data and communication about our patients in 1 location - no matter where we are! We love the cloud based capabilities that allow us to access our patient's information at home and on the road. That it integrates with Quickbooks for all our invoicing, inventory and financial needs is fantastic! Cons Our only downside is if we lose power and are without internet. This is a standard problem with any cloud based software. The upside is that you can pick up your laptop and work from another location if necessary or simply use a hot spot from a cell phone. Review Source RL Rachel L. RVT, KPA CTP, VTS (Behavior) Veterinary Used the software for: 2+ years ### "VetBadger - Awesome Customer Support" June 3, 2019 4.0 Our clinic came from paper charts, notes, etc. Using VetBadger has been awesome to transition to paperless. It was VERY hard at first but the company made it very easy to transition. Two thumbs up for VetBadger Pros VetBadger has FANTASTIC customer support. Our clinic contacts the company frequently with questions and changes. The Help Tasks are great as the support team is in contact within a few hours! The task bar is great as I love a "To Do" list! It helps me organize my day! Cons There are a large amount of changes that happen without a notice to the veterinary team. This makes it challenging and for people like me who have a hard time with change. Overall that is truly the biggest issue. I would love if we could minimize charts in the future Review Source SR Shannon R. Patient Care Coordinator Veterinary Used the software for: 2+ years ### "Review for VetBadger" May 21, 2019 4.0 Overall I like VetBadger, it's very easy to use and if there are ever any issues the customer service is GREAT and quick! My favorite feature is the ability to text back and forth with the clients. The clients also like this! Pros It's very user friendly. I especially like the ability to text clients. Cons It's pretty basic, it would be nice if there were more features; such as, being able to check out a client within the program. We use Quickbooks along with VetBadger. It would be nice If everything was all under one program. Review Source JK Jennifer K. Veterinarian/Practice owner Veterinary Used the software for: Less than 6 months ### "VetBadger--Keeps me connected to my clients and documents that connection" September 13, 2019 4.0 As a "boutique" type small clinic owner with a recent start up--ongoing communication via text/emails is extremely important to me to bond with with, attract and retain clientele. The fact that I can communicate with new clients this way and NOT have to take the additional time to document all that extra communication in the medical record was the selling point for me. Support has been excellent. Pros Ease of texting and/or emailing clients and having that conversation automatically be documented in patient's medical record. Integration directly with QB is also very time saving. Cons There a couple little "work arounds" that aren't completely intuitive--but, not difficult to get the hang of with repetition. A few "glitches" are still being identified and worked on by the owner. Reason for choosing VetBadger My personality clicked with the owners and support, and the program matched my style of practice which is heavy communication with owners--sending pics of hospitalized animals, text updates, emailing letters regarding an office call, forwarding lab/radiology reports etc--and having this all documented in the medical record. Competitive pricing. Review Source AP Amy P. Veterinarian/owner Veterinary Used the software for: Less than 6 months ### "VetBadger's customer service is phenomenal!" July 3, 2019 5.0 Excellent! Pros Its very easy to use once you understand the sections. What I love most about it though is the customer service. If we ever have a question (which is like 5 times per day since we are new!) they get back to us right away, are always happy to set up a Zoom meeting to walk us through stuff, etc. Cons Having used other veterinary software companies in the past, it was not as intuitive in terms of where everything "went". But, once we got a handle on that, we were off to the races! Alternatives considered [Covetrus Avimark](https://www.capterra.com/p/92887/AVImark/) Reason for choosing VetBadger Functionality Review Source CG Chelsea G. Certified Veterinary Technician Veterinary Used the software for: 1-2 years ### "VetBadger Review" May 20, 2019 5.0 Overall I like the software and appreciate the great customer service that comes along with it. With any new system/software it will take a little bit to work out the kinks for specific uses. Pros It is pretty easy to use and navigate, is simple. Cons Some of the functions are not user friendly and/or do not actually function (i.e. the prescription refill button). Review Source DB Danielle B. Veterinary Technician Veterinary Used the software for: 1-2 years ### "VetBadger" May 21, 2019 4.0 Pros It is easy to use and navigate around. I am not computer savvy but I do not have an issue using this software. Cons Updates are for the whole software(all clinics) not just for the individual clinic. Review Source MD Michelle D. Associate Veterinarian Used the software for: 1-2 years ### "Intuitive to use" September 21, 2017 5.0 Pros Intuitive to use and easy to review records. Makes writing my chart very fast and easy. Love being able to look at only Rx, only attachments, etc... Cons Difficult to change things that are already in the system like old alerts, duplicate appointments, etc... Review Source Response from VetBadger September 25, 2017 Hi Dr. DeCourcey, thanks for the review. We love hearing our users talk about how fast and easy things are, because that¿s what we¿re always working towards. We have a release coming up that is focused on allowing you quickly to manage more items as you view them in the patient¿s chart. This will allow you to act on upcoming appointments as well as alerts without leaving your current workflow. Thanks again, The VetBadger Team GE Garry E. Lead Broadcast Media Used the software for: Less than 6 months ### "Elegant UI/UX with practical backoffice functionality." September 18, 2017 5.0 One-click appointment confirmation and SMS reminders made my experience great. Pros Ease of use and simple UI/UX. As a customer, I love the simplified approach and use of available space. One-click SMS appointment confirmation was a nice touch. Cons I'd like to see uber-maximization for all mobile devices as a primary offering. With traffic % approaching 70%+ for mobile, as a user/customer, I'd like to see an optimized, super-sexy mobile experience, at every step of the customer process. Review Source Response from VetBadger September 25, 2017 Hi Garry, thanks for the review. We are thrilled you had a great experience as a pet owner. You¿ll be excited to know that we just released our enhanced appointment confirmation screens, so when you get the text message to confirm your next appointment, you¿ll get a fantastic looking screen. Thanks again, The VetBadger Team Similar Products Featured ## Related categories [Veterinary](https://www.capterra.com/veterinary-software/)