# AroFlo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AroFlo the right Electrical Contractor solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166811/AroFlo/reviews --- AroFlo 4.4 (114) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AroFlo Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. “ August 5, 2024 AC Allison C Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct“ July 24, 2023 JR Joey R Managing DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork“ September 3, 2024 TS Tara S DirectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The only issue we have is when working in poor internet coverage areas photos etc“ September 3, 2024 GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. “ August 5, 2024 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there.“ February 9, 2024 MW Michael W Financial Operations ManagerSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years. “The ability to create quotes drawing real time cost information from the inventory and then using that information through the ordering process and on into recording materials used is brilliant.“ August 15, 2023 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “No ability to make a multi-project gantt chart.“ February 9, 2024 ## Showing most helpful reviews Showing 1-25 of 114 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Derek L. Production Business Associate Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Affordable Streamlining" September 5, 2019 5.0 Tracking, streamlined, and affordable. Thank you AroFlo! Pros Their Job Management software has been ideal for using and monitoring all of our guys in the field. It's been a great go to. Cons While we like the field mobility, the timesheets were sort of a pain in the butt to get set up. After we read their information and tutorials it made sense and is fine now. Review Source PS Peter S. Director Information Technology and Services Used the software for: 2+ years ### "Aroflo Field Service Software" September 5, 2023 4.0 Overall, Aroflo is easy to use and does most things we need. There are a couple of pain points. If these were addressed Aroflo would score 5 out 5 stars instead of 4. The development team appear to be resistant to suggestions not high on their importance list. Pros Aroflo has many features including quoting, work orders, mobile field application and integrates seamlessly with MYOB and Zero. Compared to similar products, pricing is very reasonable. Cons Resistance to act on feature enhancement requests. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo Price, features and referral. Switched from [TSM](https://www.capterra.com/p/5063/TSM/) Wasn't working for us, mainly the field interface. Review Source Response from Simpro Software September 6, 2023 Hi Peter, Many thanks for taking the time to review AroFlo. Your feedback is most appreciated. We're sorry that you feel this way with regards to your product requests. Our development team are working continuously to improve our customers experience and require the need to prioritise requests (based on our overall customer demand). Kind regards, Team AroFlo CL Chris L. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Terrible customer service, terrible prehistoric browser based product that never evolves" May 14, 2018 2.0 Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product. You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money. For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then. Pros I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically. Cons Customer service is terrible. Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about. - Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow. - Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple. - Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field service and a prehistoric method of doing things. - Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there. - Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating. - Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login. Review Source JM Jane M. Business Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Aroflo keeps your business flowing" June 20, 2023 5.0 Excellent, I would not do without it Pros Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place. Cons There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo I liked that Aroflo was locally based and designed for electricians and not trade generalised. Review Source Response from Simpro Software June 23, 2023 Hi Jane, Many thanks for taking the time to leave your valuable review. We appreciate your thoughts and constructive feedback. Kind regards, Team AroFlo AS Ashley S. Electrician Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A great help to our business!" June 19, 2023 5.0 Overall, great help for the business and features are working effectively with all our needs. Pros We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc. Cons So far, everything's good. Customer support as well has always been quick to help which is great! Reason for choosing AroFlo all the features were useful and effective with what we need. Review Source Response from Simpro Software June 19, 2023 Many thanks for your valuable feedback Ashley. We appreciate you taking the time to review our software. Kind regards, Team AroFlo FM Felicity M. Business Manager Construction Used the software for: 1-2 years ### "Great product and great support!" June 17, 2023 5.0 The setup support was phenomenal, as has been the on-going support from the team. I love that I can ring or chat live with someone and they can jump into the quote/task/project I am working on and tell me exactly why what I am trying to do isn't working! Everyone I have spoken to on the team has been extremely knowledgeable. Pros Back-costing projects. Setting up assemblies, inventory materials with labour and description templates make quoting so much faster. Love the flexibility of what the client can see in a quote or invoice. Cons Invoices from nearly all our suppliers need to be manually entered against POs. Would be great to be able to email clients directly from a Project. If typing an email it would be useful to be able to leave the email open whilst still navigating around AroFlo in the background (eg to upload an attachment, or view data, view a photo). Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) We needed more project functionality including back-costing. We also needed more powerful reporting, and better quoting ability. Review Source Response from Simpro Software June 19, 2023 Hi Felicity, Thank you for your kind words related to our Customer Support team. This is wonderful feedback and we're glad we can be of service. Many thanks for your additional honest and constructive feedback. Kind regards, Team AroFlo GP Geoff P. General Manager Machinery Used the software for: 1-2 years ### "Aroflo Evaluation" November 13, 2020 5.0 Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business. Pros Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs. Cons Timesheet functionality is an area for increase opportunity to develop. Alternatives considered [Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/) Reason for choosing AroFlo Field application, and also more simplified screen view Review Source Response from Simpro Software November 17, 2020 Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback. AG Amelia G. Owner Computer Hardware Used the software for: Less than 6 months ### "In depth job management" June 14, 2023 5.0 Taking us a bit to get use to it as it’s a different work flow from the previous system.The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works. Pros The ability to status jobs and the scheduling Cons That credit notes are not able to be imported into Aroflo for reconciliation Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo Cost Switched from [Fergus](https://www.capterra.com/p/155571/Fergus/) Accurate Reporting and customization was not possible Review Source Response from Simpro Software June 16, 2023 Hi Amelia, Thank you for taking the time to provide your valuable feedback. We're thrilled to receive your positive comments regarding schedules and the status of jobs. It's a credit to you and your team and we thank you for your ongoing support. Kind regards, Team AroFlo LD Linda D. Office Admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Job Management system" February 21, 2020 4.0 AroFlo has helped with getting all the paperwork in one place. Pros Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone Cons Setting up the customised templates. Not Fun Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Scheduling and integration with accounting package was not great. Review Source VR Verified Reviewer Managing Director Real Estate Used the software for: 1-2 years ### "For the most part very good" November 6, 2018 5.0 We use it for a property and access management tool. It may not be as it was intended but we have been able to make it work for us thanks to your customer support. Pros Ease of use to track project progress. As a manager I can check on the team's progress. Cons Invoicing isn't straightforward and the integration with Xero isn't as clean as it should be. The invoices take a while to get done. When the invoices go into Xero they change the format and we can't use our auto reminder feature to send out a new invoice as it doesn't match the format of the original. Very time consuming. Financial reporting isn't great and we have a terrible time doing WIP. Review Source Response from Simpro Software November 13, 2018 Thank you for taking the time to review our product. We have several upcoming webinars scheduled to assist users with different areas of our system. AroFlo Advanced Reporting may be of interest, check it out here https://aroflo.com/webinars/ HT Hazel T. Accounts Manager Construction Used the software for: 1-2 years ### "Transition to Aroflo" June 14, 2023 5.0 Aroflo has enable us to efficiently run a job from start to finish. Pros Our company has previously implemented three different databases and why didn't we know about Aroflo sooner. The training videos were a great learning tool and the set up support was wonderful. Aroflo has certainly given us the scope and provided easy access to the data we require for the operation of our business. Aroflo also has enabled us to integrate the financial data into our MYOB accounting software which other data bases did not provide. Cons That emails are saved within the notes rather than a separate tab for emails relating to the tasks. For our bigger projects Aroflo doesn't provide cost reports. Review Source Response from Simpro Software June 16, 2023 Hi Hazel, Thank you for your kind words. A great deal of effort goes into our learning and development space to ensure we have the rights tools available to our customers to support their goals. We appreciate you for sharing your valuable feedback! Kind regards, Team AroFlo RC Ross C. Boss Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "aroflo " June 14, 2023 5.0 Good we like it Pros Aroflo is a good all round package it can be simple or powerful dependoing on how much time you have to set it up and use it.We find it great and are only using aprox 50 % of it at a guess. It would be great to see regular quick 30 minute webinars on features even if it meant having multiple ones to show a task. Sitting down to watch a 1 hr webinar is to long as most dont have that time.but otherwise we love it. Cons Support on the phone is good but some times you get helpers that are either a bit busy or dont seem like they are interested in the problem. Reason for choosing AroFlo It was the best although simpro was maybe better it was to expensive Review Source Response from Simpro Software June 16, 2023 Hi Ross, Thank you! We appreciate you taking the time to share your thoughts on AroFlo and offering your comments related to webinars. This will most definitely be taken into consideration. Kind regards, Team AroFlo JH John H. Director Facilities Services Used the software for: 2+ years ### "Not adjustable" September 26, 2023 4.0 We rate Aroflo around 70/100. Good but overcomplicated. We wish there was a way that the dashboard could be personalised to show the information we want to see. Pros Good for following through from quotes to tasks to invoices. Cons Difficult to learn and overcomplicated. There are too many fields we dont use and you cannot hide or turn them off. Each update increases how many actions are required to finish a task or invoice. Aroflo is becoming over engineered and we find it now takes longer to complete tasks than before. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Review Source Response from Simpro Software October 2, 2023 Hi John, Many thanks for taking the time to leave your valuable feedback. We're sorry to hear this is your experience with AroFlo. If there is anything we can do to help improve your workflow please feel free to reach out to our Support Team. Kind regards, Team AroFlo RL Robert L. National Service Manager Mechanical or Industrial Engineering Used the software for: 2+ years ### "AroFlo used in a field service environment" October 26, 2018 4.0 We have 8 field technicians attending dozens of service jobs a day, using many spare parts. AroFlo allows us to maintain control of all these jobs through the many different stages that each job progresses through. I like the integration of service job creation and allocation, with spare parts inventory control, job status monitoring and finally invoicing. Pros It does most things reasonably well. Allows us to create service jobs, allocate the jobs to service techs and to monitor progress in the field. It combines this with basic inventory/spare parts management for our warehouse and field service vans. We use its ability to upload photos and video to share information with office based service staff and we also use its ability to automatically email on the creation of a Task Note, to send spare part replenishment requests to our spare parts department. It also allows us to create invoices and Purchase orders in AroFlo. Its ability to link prior jobs through the Asset history is extremely valuable to review the history of problematic machines. All in all, it provides a fairly seamless one stop system. Cons 1\. That it's inventory management is basic. While you can set min. stock level alerts there is no ability to set stock reorder levels making restocking/ordering a very time consuming process. 2. We can only set one location per inventory item which means none of our fleet of service vehicles can have stock locations set at a van level making it difficult for service techs to find parts in their vans as we carry many hundreds of parts in each van. 3. Producing professional looking invoices, forms, quotes etc. in AroFlo is extremely difficult even if AroFlo themselves are engaged to produce RTF layouts it appears to be very restricted in what it is able to accomplish. 4. AroFlo insist on constantly tweaking layouts and moving things around. Sometimes it feels like everytime you open it up you have to relearn where things are. Stop changing things constantly AroFlo! Review Source Response from Simpro Software October 29, 2018 Thank you for taking the time to review our product we will pass on your feedback on to development JF Jack F. Manager Construction Used the software for: 2+ years ### "Efficient and easy to use " June 14, 2023 5.0 Aroflo helps us to minimize our downtime and run more efficiently Pros Easy to use and constantly being updated with new features Cons Reports are not as easy to use/develop as other products that I've used I seem to end up with a lot of windows all running Aroflo Switched from [TSM](https://www.capterra.com/p/5063/TSM/) They didn't stay up to date with changes Review Source Response from Simpro Software June 16, 2023 Hi Jack, Many thanks for your valuable feedback. We take great pride in keeping our system up-to-date and we're glad to hear you're enjoying our latest updates and enhancements. All the best. Kind regards, Team AroFlo SO Stevie O. Technical ans Quotes Construction Used the software for: 2+ years ### "Easy to use and quick to learn" March 15, 2024 4.0 In my time using AroFlo it has greatly improved over the years. On the field and in the office. Pros How easy it is to use. Easy to search, navigate and upload documents to share with everyone in the company Cons It could do with extra features that would make life easier. Review Source Response from Simpro Software March 18, 2024 Hi Stevie, Many thanks for taking the time to leave your feedback and experience with AroFlo. Kind regards, Team AroFlo MG Mayerlyn G. Trainer and assessor Education Management Used the software for: 2+ years ### "MYerlyn Garcia" June 15, 2023 5.0 Best system to manage jobs from start to finish Pros Everything is in one system, easy to monitor jobs from start to finish Cons Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save Review Source Response from Simpro Software June 19, 2023 Hi Mayerlyn, Many thanks for your valuable feedback. We appreciate you taking the time to leave your review of our software. Kind regards, Team AroFlo mL michael L. director Construction Used the software for: 2+ years ### "AroFlo for SME building & services" August 14, 2023 5.0 Happy with the product, workers use it on mobile devices Pros handles build & service management in a single product Cons configuring job cost reports isn't simple Reason for choosing AroFlo Better value Review Source Response from Simpro Software August 17, 2023 Hi Michael, Thank you for your valuable feedback. We appreciate you taking the time to review our software. Kind regards, Team AroFlo WC Will C. Accountant Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Most customisable software ever" February 13, 2022 5.0 Absolutely amazing. Pros The support staff and amazing. Most other software's I have used, its impossible to speak to someone over the phone. AroFlo you can be talking to someone in 5 minutes. AroFlo is constantly trying to enhance the software experience, adding new features and taking feedback from customers. This is hands down one of the best softwares I have ever used and can do it all. Cons I haven't had any major issues. If i have the team have helped me work through all of them. Review Source AR Alex R. Director Construction Used the software for: Less than 6 months ### "Couldn't even get started- Looks cheap, but its not." February 27, 2017 1.0 Im highly computer literate, I looked at the blurb and had the phone conversation with Aroflo After I had signed up, I found Aroflo to be so difficult to start that I looked for a training company. Aroflo were anything but helpful in this arena. I found the ONLY company that sets up and trains in Aroflo in Australia (I should have stopped then), I invested four thousand dollars on training, plus my own time stopping the business, only to be told that I have a complex business and need to spend many thousands over 20k more just to get started. I saw the system fall over in training on many occasion, I felt sorry for the trainer having to try to make excuses for why the software was so flaky. Unfortunately I think I will pull up stumps and pay for Orbis Pro or something that has their product together. Very disappointing outcome Aroflo. Good luck attracting any small business with this type of support, they will go bankrupt before sending an invoice! This "CHEAP" option comes with absolutely no support, and rather dubious system stability. Pros This software has all the hallmarks of a unique and forward looking product Cons No support. Flaky cloud server, dropped out many times in training Review Source Response from Simpro Software March 9, 2017 Alex, thanks for sharing your experiences with AroFlo. I¿ve been in touch with your Account Manager who informed me that since writing your review you spoke with him and decided to stick with AroFlo which is great to hear. Just to clarify one point, we do have AroFlo implementation experts in every state but Kappa Business Solutions is definitely the most experienced which is why we directed Rebecca your way. Your set design business is incredibly unique and a far cry from our usual client business model which is why we recommended Rebecca. Her AroFlo knowledge is huge and she specialises in making the system work for unique businesses. Most clients can get our system up and running with our standard online training and support but sometimes clients need extra assistance. We apologise for the disruptions to the system during your training but we were making infrastructure improvements at the time. You can always refer to https://status.aroflo.com/ for our latest system updates. JM Jess M. Administrator Translation and Localization Used the software for: ### "Aroflo didn't deliver according to promises - we were mislead on credits and integration." March 13, 2017 2.0 Aroflo have marketed themselves as 'integrating with Xero' (and charge a high fee to do so), however they only integrate invoices, not credits. Before we signed up, we made it very clear to Aroflo that supplier invoice/credit imports was one of our most important criteria in a workflow system, as we process a large number on a daily basis (as do many trade businesses). In June, we supplied their Sales & Development Team with samples of our import files (showing invoices & credits) which they assured us could be set up to be imported and integrated. Finally in October, after months of supplier import issues, we were told Aroflo was unable to import credits and the credits could not be integrated with Xero. Further to this, we have been told upon our cancellation, that Aroflo were aware the entire time that this was the case. We invested a large amount of time and effort in setting up the system and feel we have been very mislead. Xero is the financial heart of our business and our financial accuracy has been been impacted badly. Be wary of the smooth talking customer service team and the slick website, this is a clunky, glitchy workflow management system that does not integrate well with Xero. Pros Scheduling calendar is good. Cons Financial side is very poor, not an intuitive system to use. Review Source Response from Simpro Software June 25, 2017 At AroFlo we consider all enhancement requests from our clients and prioritise them based on the needs of our entire user base. We increased the priority of the credit notes enhancement you requested but were unable to resolve the issue in the short timeframe your business insisted upon. This enhancement has now been released and more information can be viewed here https://tinyurl.com/y88bv99j Our sales team are completely transparent during software demonstrations. If specific requirements are raised by the client during the demonstration that we feel our software can¿t support, we will always address those limitations. As we don¿t have lock-in contracts our clients can cancel at any time so it would be counterproductive to make false promises about AroFlo¿s capabilities. Further clarification on our Xero integration and a table outlining the data we push and pull between the two systems can be viewed at http://aroflo.com/features/xero-integration/ RA Renee A. Consultant Construction Used the software for: 6-12 months ### "Great workflow management tool, with very responsive and helpful customer service" February 6, 2020 5.0 Pros It fits most of our requirements, and it is quite good from a project management perspective. The Purchase order module has increased our productivity significantly, and has reduced miscommunications. Retention management is a fantastic tool. The way that this product assists to improve communication between the field and office users. The customer service team is very responsive to questions and queries, and most of them will try to find a workaround to achieve what you need to for your business. The constant updates and work behind the scenes to increase usability of the product. Cons Parts of it are clunky, and there are some missed opportunities around reporting and timesheets. Whilst projects are a fabulous, a bit of work is needed to bring them up to the same usability as tasks, but I am confident that this will happen st some point. Review Source Response from Simpro Software February 9, 2020 Thank you for your review Renee, we value your sincere feedback. SB Simone B. Accounts Manager Facilities Services Used the software for: 1-2 years ### "A League of its own in Job Management" April 10, 2017 5.0 Our business has been using AroFlo for 14 months and we are continually impressed with the enhancements that are being implemented or planned. The ease of use and functionalities for both our office staff and field technicians enables our mobile business to capitalise on turning jobs around in shorter time periods from the initial log of jobs to invoicing. The support of AroFlo staff was instrumental in the setup and training of the system and support has continued throughout our use of the system, including an informative monthly newsletter to update on installed and planned enhancements and useful tips. After using a number of other job management systems, AroFlo stands out to be in a league of it's own and we are continually recommending the system to other trades and businesses. We thank AroFlo for aiding our business in its success, as without the system, it would not be as well-oiled as it is today. Pros The whole package Cons You can't forward an email from the system showing it's original sent date. Currently having to take a screen shot and send from external email system Review Source DC David C. Administration Renewables & Environment Used the software for: 2+ years ### "Aroflo feedback" April 13, 2017 4.0 From my first experience with Aroflo some nearly 3 years ago I have nothing but praise for the team. Being from the sales department right through to the customer support team. If we have an issue, we can normally reach the team on the first call. On the odd occasion when I can, I email support and receive a response on the very same day. The team is very polite and in the main very knowledgeable. I have been working with two companies that I have brought on board and about to have a 3rd sign up in the near future. The two businesses who are using Aroflo (one for nearly 3 years, and the 2nd for 9 months) are very happy with the improvements in their business. This is both with the efficiencies and profitability. Pros Ease of use and flexibility Cons The way it handles the invoicing in regards to ex and inc gst Review Source RJ Rhonda J. Office Manager Construction Used the software for: 2+ years ### "Aroflo" October 30, 2018 4.0 Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient. Pros The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero. Cons The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry Review Source Response from Simpro Software November 5, 2018 Thank you for taking the time to review our product. We're pleased to hear our system has improved the efficiency within your business. Similar Products Featured ## Related categories [Field Service Management](https://www.capterra.com/field-service-management-software/)[Quoting](https://www.capterra.com/quoting-software/)[Work Order](https://www.capterra.com/work-order-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.