# AroFlo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is AroFlo the right Electrical Contractor solution for you? Explore 114 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166811/AroFlo/reviews

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AroFlo

4.4 (114)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Reviews of AroFlo

Ease of use

4.1

Customer Service

4.5

## Pros and Cons in Reviews

GM

Gill M

Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. “

August 5, 2024

AC

Allison C

Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct“

July 24, 2023

JR

Joey R

Managing DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years.

“Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork“

September 3, 2024

TS

Tara S

DirectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“The only issue we have is when working in poor internet coverage areas photos etc“

September 3, 2024

GM

Gill M

Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years.

“Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. “

August 5, 2024

PJ

Peter J

Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there.“

February 9, 2024

MW

Michael W

Financial Operations ManagerSecurity and Investigations, 11 - 50 employeesUsed the software for: More than 2 years.

“The ability to create quotes drawing real time cost information from the inventory and then using that information through the ordering process and on into recording materials used is brilliant.“

August 15, 2023

PJ

Peter J

Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years.

“No ability to make a multi-project gantt chart.“

February 9, 2024

## Showing most helpful reviews

Showing 1-25 of 114 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Derek L.  
Production Business Associate  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Affordable Streamlining"

September 5, 2019

5.0

Tracking, streamlined, and affordable. Thank you AroFlo!

Pros

Their Job Management software has been ideal for using and monitoring all of our guys in the field. It's been a great go to.

Cons

While we like the field mobility, the timesheets were sort of a pain in the butt to get set up. After we read their information and tutorials it made sense and is fine now.

Review Source

PS

Peter S.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "Aroflo Field Service Software"

September 5, 2023

4.0

Overall, Aroflo is easy to use and does most things we need. There are a couple of pain points. If these were addressed Aroflo would score 5 out 5 stars instead of 4. The development team appear to be resistant to suggestions not high on their importance list.

Pros

Aroflo has many features including quoting, work orders, mobile field application and integrates seamlessly with MYOB and Zero. Compared to similar products, pricing is very reasonable.

Cons

Resistance to act on feature enhancement requests.

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reason for choosing AroFlo

Price, features and referral.

Switched from

[TSM](https://www.capterra.com/p/5063/TSM/)

Wasn't working for us, mainly the field interface.

Review Source

Response from Simpro Software

September 6, 2023

Hi Peter, Many thanks for taking the time to review AroFlo. Your feedback is most appreciated. We're sorry that you feel this way with regards to your product requests. Our development team are working continuously to improve our customers experience and require the need to prioritise requests (based on our overall customer demand). Kind regards, Team AroFlo

CL

Chris L.  
Operations Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Terrible customer service, terrible prehistoric browser based product that never evolves"

May 14, 2018

2.0

Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product. You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money. For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then.

Pros

I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically.

Cons

Customer service is terrible. Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about. - Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow. - Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple. - Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field service and a prehistoric method of doing things. - Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there. - Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating. - Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login.

Review Source

JM

Jane M.  
Business Manager  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Aroflo keeps your business flowing"

June 20, 2023

5.0

Excellent, I would not do without it

Pros

Importing invoices, email and work order are such a time saver, its so easy to have all the information in one place.

Cons

There have been a lot of changes implemented over the years and I don't feel that I have been able to implement all of them, advanced training would be great.

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reason for choosing AroFlo

I liked that Aroflo was locally based and designed for electricians and not trade generalised.

Review Source

Response from Simpro Software

June 23, 2023

Hi Jane, Many thanks for taking the time to leave your valuable review. We appreciate your thoughts and constructive feedback. Kind regards, Team AroFlo

AS

Ashley S.  
Electrician  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "A great help to our business!"

June 19, 2023

5.0

Overall, great help for the business and features are working effectively with all our needs.

Pros

We had been using Aroflo for 3 years now and had been helpful in everything, it's easy and user friendly, really keeps us in track with all the jobs, scheduling, invoicing etc.

Cons

So far, everything's good. Customer support as well has always been quick to help which is great!

Reason for choosing AroFlo

all the features were useful and effective with what we need.

Review Source

Response from Simpro Software

June 19, 2023

Many thanks for your valuable feedback Ashley. We appreciate you taking the time to review our software. Kind regards, Team AroFlo

FM

Felicity M.  
Business Manager  
Construction  
Used the software for: 1-2 years

### "Great product and great support!"

June 17, 2023

5.0

The setup support was phenomenal, as has been the on-going support from the team. I love that I can ring or chat live with someone and they can jump into the quote/task/project I am working on and tell me exactly why what I am trying to do isn't working! Everyone I have spoken to on the team has been extremely knowledgeable.

Pros

Back-costing projects. Setting up assemblies, inventory materials with labour and description templates make quoting so much faster. Love the flexibility of what the client can see in a quote or invoice.

Cons

Invoices from nearly all our suppliers need to be manually entered against POs. Would be great to be able to email clients directly from a Project. If typing an email it would be useful to be able to leave the email open whilst still navigating around AroFlo in the background (eg to upload an attachment, or view data, view a photo).

Switched from

[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/)

We needed more project functionality including back-costing. We also needed more powerful reporting, and better quoting ability.

Review Source

Response from Simpro Software

June 19, 2023

Hi Felicity, Thank you for your kind words related to our Customer Support team. This is wonderful feedback and we're glad we can be of service. Many thanks for your additional honest and constructive feedback. Kind regards, Team AroFlo

GP

Geoff P.  
General Manager  
Machinery  
Used the software for: 1-2 years

### "Aroflo Evaluation"

November 13, 2020

5.0

Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business.

Pros

Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs.

Cons

Timesheet functionality is an area for increase opportunity to develop.

Alternatives considered

[Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/)

Reason for choosing AroFlo

Field application, and also more simplified screen view

Review Source

Response from Simpro Software

November 17, 2020

Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback.

AG

Amelia G.  
Owner  
Computer Hardware  
Used the software for: Less than 6 months

### "In depth job management"

June 14, 2023

5.0

Taking us a bit to get use to it as it’s a different work flow from the previous system.The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works.

Pros

The ability to status jobs and the scheduling

Cons

That credit notes are not able to be imported into Aroflo for reconciliation

Alternatives considered

[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reason for choosing AroFlo

Cost

Switched from

[Fergus](https://www.capterra.com/p/155571/Fergus/)

Accurate Reporting and customization was not possible

Review Source

Response from Simpro Software

June 16, 2023

Hi Amelia, Thank you for taking the time to provide your valuable feedback. We're thrilled to receive your positive comments regarding schedules and the status of jobs. It's a credit to you and your team and we thank you for your ongoing support. Kind regards, Team AroFlo

LD

Linda D.  
Office Admin  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Great Job Management system"

February 21, 2020

4.0

AroFlo has helped with getting all the paperwork in one place.

Pros

Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone

Cons

Setting up the customised templates. Not Fun

Switched from

[Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/)

Scheduling and integration with accounting package was not great.

Review Source

VR

Verified Reviewer  
Managing Director  
Real Estate  
Used the software for: 1-2 years

### "For the most part very good"

November 6, 2018

5.0

We use it for a property and access management tool. It may not be as it was intended but we have been able to make it work for us thanks to your customer support.

Pros

Ease of use to track project progress. As a manager I can check on the team's progress.

Cons

Invoicing isn't straightforward and the integration with Xero isn't as clean as it should be. The invoices take a while to get done. When the invoices go into Xero they change the format and we can't use our auto reminder feature to send out a new invoice as it doesn't match the format of the original. Very time consuming. Financial reporting isn't great and we have a terrible time doing WIP.

Review Source

Response from Simpro Software

November 13, 2018

Thank you for taking the time to review our product. We have several upcoming webinars scheduled to assist users with different areas of our system. AroFlo Advanced Reporting may be of interest, check it out here https://aroflo.com/webinars/

ND

Niels D.  
Business Analyst  
Facilities Services  
Used the software for: 1-2 years

### "Best work order management system"

March 15, 2024

5.0

AroFlo customer support is very responsive and will work hard to resolve any issues you face with the system.

Pros

I really like the email import to create tasks in AroFlo, it makes raising work orders on the system super simple and quick. Saves us a lot of time and allows us to focus on the scheduling and completion of the task.

Cons

The email import fields and data capture could be updated a bit better, something similar to DocParser. Perhaps some integration with AI to allow for tasks to even be titled automatically.

Review Source

Response from Simpro Software

March 18, 2024

Hi Neil, Many thanks for your honest feedback. You'll be pleased to know we’re already thinking about what the future looks like and how AI can find a place within the software that adds value and efficiency to your everyday operations. Watch this space.... Kind regards, Team AroFlo

AC

Allison C.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Allison Chadwick"

July 24, 2023

4.0

As a business we were hoping to minimise our paper use, and Aroflo has helped us considerably with that, our end of year paperwork filing is down to one filing cabinet drawer, which is fantastic. We can see very easily where our technicians are up to in their jobs each day

Pros

The ease of use for all aspects of Aroflo, very user friendly

Cons

The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct

Review Source

Response from Simpro Software

July 27, 2023

Hi Allison, Many thanks for your feedback and taking the time to leave your constructive comments. We appreciate your time. Kind regards, Team AroFlo

AC

Andrew C.  
Managing Director  
Civil Engineering  
Used the software for: 6-12 months

### "AroFlo Review"

February 8, 2024

5.0

Very Good, The customer support is very helpful

Pros

Because we run such a diverse business model, AroFlo could cover all areas of our business. If AroFlo didn't cater to an area of our business specifically, It was very easy to learn to manipulate the program so that it covered that specific area

Cons

Forms & Checklists These were quite difficult & time consuming to set up, to the point we have stopped using this feature

Reason for choosing AroFlo

Because It Worked Well With Our Business

Review Source

Response from Simpro Software

February 12, 2024

Hi Andrew, Thank you for your honest feedback. Forms can certainly be more time-consuming to set up than other elements in AroFlo. But, it's one of those short term pain, long term gain type things. The benefits of investing the time will pay off immensely. Please feel free to reach out to our Support Team for additional assistance. All the best. Kind regards, Team AroFlo

LI

Linda I.  
ADMINISTRATION MANAGER  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Looking for something easy to navigate & use?"

June 15, 2023

5.0

Scheduling of work has become less troublesome, easy to allocate and find all information in the one place, from compliances, inductions, scheduling and so much more

Pros

AroFlo has helped our business 10 fold, it has brought all our various systems into one place so simple from initial training to using day to day

Cons

Whats to dislike- support staff are awesome, when and if we are struggling with an issue!

Reason for choosing AroFlo

Local Australian Company

Review Source

Response from Simpro Software

June 16, 2023

Hi Linda, How amazing! We are overjoyed to read your 5-star review. Thank you from the team at AroFlo.

GP

Georgios P.  
Director  
Construction  
Used the software for: 2+ years

### "Fantastic!"

June 14, 2023

5.0

My Business woul not be as organised as it is today without Aroflo.

Pros

Functionality. Its ability to scale with the business

Cons

API's and links to website.Email import of work orders shoud be looked at more to be able to take more information from the PDF's sent.

Alternatives considered

[Tradify](https://www.capterra.com/p/152413/Tradify/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/)

Reason for choosing AroFlo

Scalability.Support.

Review Source

SB

Sue B.  
Finance & Systems Manager  
Facilities Services  
Used the software for: 2+ years

### "Great Product"

November 15, 2020

4.0

This product is evolving constantly, with excellent upgrades which does not cost the consumer. Overall very happy with the product and what information can be collated.

Pros

I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required.

Cons

Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes.

Reason for choosing AroFlo

Integration to accounting packing, flexibility of the product along with pricing. (Field access is very mininal)

Review Source

Response from Simpro Software

November 17, 2020

Hi Sue, thank you for taking the time to review AroFlo. We appreciate your detailed and honest feedback.

KT

Kirstie T.  
Service Co-Ordinator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Kirstie AroFlo Review "

March 15, 2024

4.0

Pros

\- easy to complete job from initial intake to invoicing and billing

Cons

\- hard to format layouts and custom forms

Review Source

Response from Simpro Software

March 18, 2024

Hi Kristie, Thanks for your feedback. Forms can certainly be more time-consuming to set up than other elements in AroFlo. But, it's one of those short term pain, long term gain type things. Please feel free to reach out to our Support Team for additional assistance. Kind regards, Team AroFlo

TL

Tate L.  
Scheduler/IT  
Facilities Services  
Used the software for: Less than 6 months

### "Tates review"

October 26, 2018

5.0

Overall I am very happy with AroFlo, I am very picky about how everything is going to work which is this far working out well. However I do very much get the feeling that you only get out of AroFlo what you put in and in speaking to several people (non referral from you guys) I now know they are not seem aware they are not using the system optimally. Austlift for example we work with and spoke to, they have setup the system with only one business unit despite having outlets in most major Australian cities. The reason I know this is when we spoke to them, they complained that they couldn't tell which state the stock was in when looking in the system. Maybe calling clients once they are setup to ask them about issues would be advantageous to you guys so you can make sure there people are getting the most out of the system and therefore be happier with it.

Pros

The ability to customise the way most things operate, to adjust what AroFlo does around the business rather than the other way around. The layout is easy to understand and use. Customer support is great, being able to call and get an answer is the best feature, just getting an answer quick makes life so much easier. I also use the live chat quiet a bit for less complicated questions.

Cons

There is some areas of AroFlo that could be more automated or have the options to be. For example you already have an arrived on site checklist item most the time there should be an option for this to automatically change job status to 'in progress' as techs often seem to forget. Also the custom form being a bit smarter would be great, the ability to have the answer to questions alter the other questions asked later on or even change the default print layout. Doing something about jobs with multiple order numbers would be great, we can be doing 7 services at the moment and each have a different order number, so we have to create 7 jobs. If there was a way AroFlo could manage this situation better it would save us a lot of time. Wether there was a easy way to clone task info or have multiple orders and invoices from one task.

Review Source

Response from Simpro Software

October 29, 2018

Thank you for taking the time to review our product we will pass on your feedback on to development

DC

Daniel C.  
Director  
Construction  
Used the software for: 2+ years

### "Aroflo"

September 30, 2023

5.0

Great

Pros

Practical calendar and invoicing system combined.

Cons

It can be hard to get used to there is alot to it. But some things you think it would have and be easy aren't there.

Review Source

Response from Simpro Software

October 6, 2023

Hi Daniel, Many thanks for your review. We appreciate your honest feedback. Kind regards, Team AroFlo

LJ

Logan J.  
Technical Advisor  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "We love Aroflo"

March 20, 2024

5.0

Pros

Ease of use, looks great. Customer service is responsive and helpful.

Cons

More task customization options would be great.

Review Source

Response from Simpro Software

July 16, 2024

Hi Logan, Many thanks for your feedback; we thoroughly appreciate it. Kind regards, Team AroFlo

JM

Jess M.  
Administrator  
Translation and Localization  
Used the software for:

### "Aroflo didn't deliver according to promises - we were mislead on credits and integration."

March 13, 2017

2.0

Aroflo have marketed themselves as 'integrating with Xero' (and charge a high fee to do so), however they only integrate invoices, not credits. Before we signed up, we made it very clear to Aroflo that supplier invoice/credit imports was one of our most important criteria in a workflow system, as we process a large number on a daily basis (as do many trade businesses). In June, we supplied their Sales & Development Team with samples of our import files (showing invoices & credits) which they assured us could be set up to be imported and integrated. Finally in October, after months of supplier import issues, we were told Aroflo was unable to import credits and the credits could not be integrated with Xero. Further to this, we have been told upon our cancellation, that Aroflo were aware the entire time that this was the case. We invested a large amount of time and effort in setting up the system and feel we have been very mislead. Xero is the financial heart of our business and our financial accuracy has been been impacted badly. Be wary of the smooth talking customer service team and the slick website, this is a clunky, glitchy workflow management system that does not integrate well with Xero.

Pros

Scheduling calendar is good.

Cons

Financial side is very poor, not an intuitive system to use.

Review Source

Response from Simpro Software

June 25, 2017

At AroFlo we consider all enhancement requests from our clients and prioritise them based on the needs of our entire user base. We increased the priority of the credit notes enhancement you requested but were unable to resolve the issue in the short timeframe your business insisted upon. This enhancement has now been released and more information can be viewed here https://tinyurl.com/y88bv99j Our sales team are completely transparent during software demonstrations. If specific requirements are raised by the client during the demonstration that we feel our software can¿t support, we will always address those limitations. As we don¿t have lock-in contracts our clients can cancel at any time so it would be counterproductive to make false promises about AroFlo¿s capabilities. Further clarification on our Xero integration and a table outlining the data we push and pull between the two systems can be viewed at http://aroflo.com/features/xero-integration/

RA

Renee A.  
Consultant  
Construction  
Used the software for: 6-12 months

### "Great workflow management tool, with very responsive and helpful customer service"

February 6, 2020

5.0

Pros

It fits most of our requirements, and it is quite good from a project management perspective. The Purchase order module has increased our productivity significantly, and has reduced miscommunications. Retention management is a fantastic tool. The way that this product assists to improve communication between the field and office users. The customer service team is very responsive to questions and queries, and most of them will try to find a workaround to achieve what you need to for your business. The constant updates and work behind the scenes to increase usability of the product.

Cons

Parts of it are clunky, and there are some missed opportunities around reporting and timesheets. Whilst projects are a fabulous, a bit of work is needed to bring them up to the same usability as tasks, but I am confident that this will happen st some point.

Review Source

Response from Simpro Software

February 9, 2020

Thank you for your review Renee, we value your sincere feedback.

SB

Simone B.  
Accounts Manager  
Facilities Services  
Used the software for: 1-2 years

### "A League of its own in Job Management"

April 10, 2017

5.0

Our business has been using AroFlo for 14 months and we are continually impressed with the enhancements that are being implemented or planned. The ease of use and functionalities for both our office staff and field technicians enables our mobile business to capitalise on turning jobs around in shorter time periods from the initial log of jobs to invoicing. The support of AroFlo staff was instrumental in the setup and training of the system and support has continued throughout our use of the system, including an informative monthly newsletter to update on installed and planned enhancements and useful tips. After using a number of other job management systems, AroFlo stands out to be in a league of it's own and we are continually recommending the system to other trades and businesses. We thank AroFlo for aiding our business in its success, as without the system, it would not be as well-oiled as it is today.

Pros

The whole package

Cons

You can't forward an email from the system showing it's original sent date. Currently having to take a screen shot and send from external email system

Review Source

DC

David C.  
Administration  
Renewables & Environment  
Used the software for: 2+ years

### "Aroflo feedback"

April 13, 2017

4.0

From my first experience with Aroflo some nearly 3 years ago I have nothing but praise for the team. Being from the sales department right through to the customer support team. If we have an issue, we can normally reach the team on the first call. On the odd occasion when I can, I email support and receive a response on the very same day. The team is very polite and in the main very knowledgeable. I have been working with two companies that I have brought on board and about to have a 3rd sign up in the near future. The two businesses who are using Aroflo (one for nearly 3 years, and the 2nd for 9 months) are very happy with the improvements in their business. This is both with the efficiencies and profitability.

Pros

Ease of use and flexibility

Cons

The way it handles the invoicing in regards to ex and inc gst

Review Source

RJ

Rhonda J.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Aroflo"

October 30, 2018

4.0

Overall i would say our overall experience has been positive and it has enabled our staff to become far more efficient.

Pros

The ability to talk to a PERSON when we need help Ability for the staff in the field to access documents and jobs as required, ease of interface with Xero.

Cons

The need to go day by day when filling in public holidays or leave in a timesheet - there is no option for management to use a bulk entry

Review Source

Response from Simpro Software

November 5, 2018

Thank you for taking the time to review our product. We're pleased to hear our system has improved the efficiency within your business.

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