--- title: "AroFlo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AroFlo the right Electrical Contractor solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166811/AroFlo/reviews/" page_type: "reviews" language: "en" --- AroFlo 4.4 (115) [View alternatives](https://www.capterra.com/p/166811/AroFlo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of AroFlo Ease of use 4.1 Customer Service 4.5 ## Pros and Cons in Reviews JR Joey R Managing DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork“ September 3, 2024 TS Tara S DirectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The only issue we have is when working in poor internet coverage areas photos etc“ September 3, 2024 PS Peter S DirectorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “Aroflo has many features including quoting, work orders, mobile field application and integrates seamlessly with MYOB and Zero.“ September 5, 2023 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there.“ February 9, 2024 GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. “ August 5, 2024 AC Allison C Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct“ July 24, 2023 GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. “ August 5, 2024 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “No ability to make a multi-project gantt chart.“ February 9, 2024 ## Showing most helpful reviews Showing 1-25 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzy R. Administration Officer Civil Engineering Used the software for: 6-12 months ### "Aroflo's Flexibility its greatest selling point" November 1, 2018 4.0 But the easy of purchasing materials, and allocating costs to multiple cost centres within a project and the real-time tracking of all expenses make Aroflo a useful tool in our business that seamlessly integrates with our accounting software, providing a system of tracking and cross checking costs for our team, in the office and on site simultaneously. Pros The flexibility of the software to accommodate such a variety of business models and expectations, and the ability to update information as circumstances change means that costs be captured per task, per project, or per business unit, and materials amended should situations arise that require it. Invoicing can be as simple or as detailed as circumstances require, and reporting includes both standardised and custom reports. Cons However the reporting while comprehensive needs to be set up very particularly in the case of custom reports to ensure there are no items missed or duplicated. Review Source Response from Simpro Software November 6, 2018 Thank you for taking the time to review our product and share the benefits you have experienced with AroFlo and your accounting integration. FM Felicity M. Business Manager Construction Used the software for: 1-2 years ### "Great product and great support!" June 17, 2023 5.0 The setup support was phenomenal, as has been the on-going support from the team. I love that I can ring or chat live with someone and they can jump into the quote/task/project I am working on and tell me exactly why what I am trying to do isn't working! Everyone I have spoken to on the team has been extremely knowledgeable. Pros Back-costing projects. Setting up assemblies, inventory materials with labour and description templates make quoting so much faster. Love the flexibility of what the client can see in a quote or invoice. Cons Invoices from nearly all our suppliers need to be manually entered against POs. Would be great to be able to email clients directly from a Project. If typing an email it would be useful to be able to leave the email open whilst still navigating around AroFlo in the background (eg to upload an attachment, or view data, view a photo). Switched from [ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) We needed more project functionality including back-costing. We also needed more powerful reporting, and better quoting ability. Review Source Response from Simpro Software June 19, 2023 Hi Felicity, Thank you for your kind words related to our Customer Support team. This is wonderful feedback and we're glad we can be of service. Many thanks for your additional honest and constructive feedback. Kind regards, Team AroFlo CL Chris L. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Terrible customer service, terrible prehistoric browser based product that never evolves" May 14, 2018 2.0 Do yourself a favour and avoid this product for the longevity of a business. The is nothing worse than investing all your time and effort to setup the product only to find out later it's limitations of which you told did not exist forcing you to continue on with the product until you can allocate funds and resources to make the jump to yet again another product. You will find in the short term the product will do as you would expect if you've never used any cloud based products such as this, however, do your research as you'll soon find products that offer so much more for less or of the same value providing far better value for money. For the record, we as a business have been using Aroflo since 2013. A product that hasn't evolved in the slightest since then. Pros I wish I could list a number of PRO's for this product, but unfortunately any that I list would be the same as any other product of similar nature on the market. It's a shame there isn't one area this product excels at allowing me to state specifically. Cons Customer service is terrible. Don't get me wrong, those in the position to help do their best to help you....when they eventually return your support e-mail or call. Furthermore, even when you prove to them they have bugs, errors or the server the software is hosted on is unreliable, they completely deny any responsibility and throw it back at you as your problem, effectively treating you as if you have no idea what you're talking about. - Server reliability is so sporadic. There are periods during the day where the connection drops as you go to save a quotation thus forcing you to completely re-write it or save it momentarily which resets your page back to the top rather than back to your work space. It can also have periods where it is completely slow. - Forms and functionality of the forms is so limited and difficult to use that I've even had their support staff have to create forms EXTERNALLY to upload because they couldn't even achieve a result that is otherwise simple. - Browser based product. It's 2018 and we have a product that is slow and limited to all the issues that are presented when bound by a browser. There is no true offline mode. The software relies on you to take note when your signal drops out and select the offline mode for it to work which is unrealistic in field service and a prehistoric method of doing things. - Price point is on par with other products, but functionality and limitations along with all their bugs suggests the value for money is not there. - Updates. A real pet hate for our business is having a product who's functionality and design changes so dramatically without notification. Menu's get relocated, colour scheme's change on you forcing you to change them back manually and a magnitude of other changes are made over night forcing you to find out where they've been made and what you have to instruct your staff to do differently before they start operating. - Mobile optimization is near on non existent. The field app functions and operates as it should, however, the office login is not optimized what so ever meaning you cannot even do a quotation through it along with operating your business on the fly; everything is forced through the field login. Review Source JR Joey R. Managing Director Construction Used the software for: 1-2 years ### "Aroflo review" September 3, 2024 5.0 Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork Pros the ease in managing jobs and capturing a complete overview of the business with ease Cons the fact that there is no app for office login Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing AroFlo recommendation from others in the electrical trade Review Source Response from Simpro Software September 10, 2024 Hi Joey, Thanks for taking the time to leave your positive feedback. Kind regards, Team AroFlo RM Rick M. Managing Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A good option for a service tool" August 20, 2024 4.0 It has been a good fit for our business. Pros Cloud based. A good UI. Integrates with Xero Cons Some areas are not as flexible to modify. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing AroFlo better integration and being cloud based. also the cost was better for a business our size. Switched from [MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/) Old system was outdated and forced us to look for a more modern option. Review Source Response from Simpro Software September 3, 2024 Hi Rick, Thank you for your feedback. We are happy to hear AroFlo has been an excellent fit for your business. All the best! Kind regards, Team AroFlo GP Geoff P. General Manager Machinery Used the software for: 1-2 years ### "Aroflo Evaluation" November 13, 2020 5.0 Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business. Pros Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs. Cons Timesheet functionality is an area for increase opportunity to develop. Alternatives considered [Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/) Reason for choosing AroFlo Field application, and also more simplified screen view Review Source Response from Simpro Software November 17, 2020 Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback. CH Chay H. Service manager Security and Investigations Used the software for: 2+ years ### "AROFLO - My Thoughts" August 19, 2024 4.0 It's a great tool to use and very easy to navigate around. Pros The system is easy to navigate and use. It was easy to learn and understand. Cons Not liking the subtle changes that are made from time to time. Just recently the option to make items in a quote "optional" changed and in its place a quantity calculator was introduced. Don't think I will ever use this feature Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) AROFLO provided more features for our business Review Source Response from Simpro Software September 3, 2024 Hi Chay, Many thanks for your honest feedback. Kind regards, Team AroFlo AG Amelia G. Owner Computer Hardware Used the software for: Less than 6 months ### "In depth job management" June 14, 2023 5.0 Taking us a bit to get use to it as it’s a different work flow from the previous system.The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works. Pros The ability to status jobs and the scheduling Cons That credit notes are not able to be imported into Aroflo for reconciliation Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo Cost Switched from [Fergus](https://www.capterra.com/p/155571/Fergus/) Accurate Reporting and customization was not possible Review Source Response from Simpro Software June 16, 2023 Hi Amelia, Thank you for taking the time to provide your valuable feedback. We're thrilled to receive your positive comments regarding schedules and the status of jobs. It's a credit to you and your team and we thank you for your ongoing support. Kind regards, Team AroFlo LD Linda D. Office Admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Job Management system" February 21, 2020 4.0 AroFlo has helped with getting all the paperwork in one place. Pros Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone Cons Setting up the customised templates. Not Fun Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Scheduling and integration with accounting package was not great. Review Source Derek L. Production Business Associate Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Affordable Streamlining" September 5, 2019 5.0 Tracking, streamlined, and affordable. Thank you AroFlo! Pros Their Job Management software has been ideal for using and monitoring all of our guys in the field. It's been a great go to. Cons While we like the field mobility, the timesheets were sort of a pain in the butt to get set up. After we read their information and tutorials it made sense and is fine now. Review Source AC Allison C. Office Manager Construction Used the software for: 2+ years ### "Allison Chadwick" July 24, 2023 4.0 As a business we were hoping to minimise our paper use, and Aroflo has helped us considerably with that, our end of year paperwork filing is down to one filing cabinet drawer, which is fantastic. We can see very easily where our technicians are up to in their jobs each day Pros The ease of use for all aspects of Aroflo, very user friendly Cons The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct Review Source Response from Simpro Software July 27, 2023 Hi Allison, Many thanks for your feedback and taking the time to leave your constructive comments. We appreciate your time. Kind regards, Team AroFlo DW Daniel W. Owner Construction Used the software for: 6-12 months ### "Excellent growth and comprehensive " June 15, 2023 4.0 Overall our experience with aeroflow has been excellent the potential for growth and expansion is endless Pros The job management scheduling and field portions of the program are excellent getting information in and out of the office in the field is very smooth Cons Because of the flexibility can sometimes be confusing of where to setup items such prebuilds standard rates templates sor items Reason for choosing AroFlo The potential for growth the ability to be able to add Fields and expansion thing I would keep multiple contacts for multiple clients under multiple locations Review Source Response from Simpro Software June 16, 2023 Hi Daniel, Thank you for valuable feedback. We're thrilled to hear your business enjoys our software and utilises both the Office and Field interface. All the best with your future growth. Kind regards, Team AroFlo PJ Peter J. Procurement and Office Manager Information Technology and Services Used the software for: 2+ years ### "Keep your work organized" February 9, 2024 4.0 Overall it has been positive. There is a lot of ability to customize things to suit processes and there is a growing community of users on forums which adds to the support and training offered. The online courses are good. Pros Provides a platform to manage every aspect of jobs from simple through to complex projects in a single system. Cons Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there. Do not love labour in quoting - no ability to set labour up as a line item. No ability to make a multi-project gantt chart. Some inconsistencies exist in the Ux which are a trap for the uninitiated. Review Source JF Jack F. Manager Construction Used the software for: 2+ years ### "Efficient and easy to use " June 14, 2023 5.0 Aroflo helps us to minimize our downtime and run more efficiently Pros Easy to use and constantly being updated with new features Cons Reports are not as easy to use/develop as other products that I've used I seem to end up with a lot of windows all running Aroflo Switched from [TSM](https://www.capterra.com/p/5063/TSM/) They didn't stay up to date with changes Review Source Response from Simpro Software June 16, 2023 Hi Jack, Many thanks for your valuable feedback. We take great pride in keeping our system up-to-date and we're glad to hear you're enjoying our latest updates and enhancements. All the best. Kind regards, Team AroFlo SO Stevie O. Technical ans Quotes Construction Used the software for: 2+ years ### "Easy to use and quick to learn" March 15, 2024 4.0 In my time using AroFlo it has greatly improved over the years. On the field and in the office. Pros How easy it is to use. Easy to search, navigate and upload documents to share with everyone in the company Cons It could do with extra features that would make life easier. Review Source Response from Simpro Software March 18, 2024 Hi Stevie, Many thanks for taking the time to leave your feedback and experience with AroFlo. Kind regards, Team AroFlo MG Mayerlyn G. Trainer and assessor Education Management Used the software for: 2+ years ### "MYerlyn Garcia" June 15, 2023 5.0 Best system to manage jobs from start to finish Pros Everything is in one system, easy to monitor jobs from start to finish Cons Auto save for task or quote description. coma for any Value when copy and paste so info disappears after save Review Source Response from Simpro Software June 19, 2023 Hi Mayerlyn, Many thanks for your valuable feedback. We appreciate you taking the time to leave your review of our software. Kind regards, Team AroFlo PC Paul C. Estimating Construction Used the software for: 1-2 years ### "AroFlo Review" September 3, 2024 5.0 increased efficiency and quick access to historical data Pros easy to navigate and import supplier information and prices Cons changes to format and colours for example Review Source Response from Simpro Software September 17, 2024 Hi Paul, Thank you for your feedback. Kind regards, Team AroFlo mL michael L. director Construction Used the software for: 2+ years ### "AroFlo for SME building & services" August 14, 2023 5.0 Happy with the product, workers use it on mobile devices Pros handles build & service management in a single product Cons configuring job cost reports isn't simple Reason for choosing AroFlo Better value Review Source Response from Simpro Software August 17, 2023 Hi Michael, Thank you for your valuable feedback. We appreciate you taking the time to review our software. Kind regards, Team AroFlo WC Will C. Accountant Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Most customisable software ever" February 13, 2022 5.0 Absolutely amazing. Pros The support staff and amazing. Most other software's I have used, its impossible to speak to someone over the phone. AroFlo you can be talking to someone in 5 minutes. AroFlo is constantly trying to enhance the software experience, adding new features and taking feedback from customers. This is hands down one of the best softwares I have ever used and can do it all. Cons I haven't had any major issues. If i have the team have helped me work through all of them. Review Source AR Alex R. Director Construction Used the software for: Less than 6 months ### "Couldn't even get started- Looks cheap, but its not." February 27, 2017 1.0 Im highly computer literate, I looked at the blurb and had the phone conversation with Aroflo After I had signed up, I found Aroflo to be so difficult to start that I looked for a training company. Aroflo were anything but helpful in this arena. I found the ONLY company that sets up and trains in Aroflo in Australia (I should have stopped then), I invested four thousand dollars on training, plus my own time stopping the business, only to be told that I have a complex business and need to spend many thousands over 20k more just to get started. I saw the system fall over in training on many occasion, I felt sorry for the trainer having to try to make excuses for why the software was so flaky. Unfortunately I think I will pull up stumps and pay for Orbis Pro or something that has their product together. Very disappointing outcome Aroflo. Good luck attracting any small business with this type of support, they will go bankrupt before sending an invoice! This "CHEAP" option comes with absolutely no support, and rather dubious system stability. Pros This software has all the hallmarks of a unique and forward looking product Cons No support. Flaky cloud server, dropped out many times in training Review Source Response from Simpro Software March 9, 2017 Alex, thanks for sharing your experiences with AroFlo. I¿ve been in touch with your Account Manager who informed me that since writing your review you spoke with him and decided to stick with AroFlo which is great to hear. Just to clarify one point, we do have AroFlo implementation experts in every state but Kappa Business Solutions is definitely the most experienced which is why we directed Rebecca your way. Your set design business is incredibly unique and a far cry from our usual client business model which is why we recommended Rebecca. Her AroFlo knowledge is huge and she specialises in making the system work for unique businesses. Most clients can get our system up and running with our standard online training and support but sometimes clients need extra assistance. We apologise for the disruptions to the system during your training but we were making infrastructure improvements at the time. You can always refer to https://status.aroflo.com/ for our latest system updates. TR Troy R. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Electrical Embassy and Aroflo" November 13, 2020 4.0 Pros The software offered a great value for money solution Cons Inventory management is a weakness of this solution in our opnion Reason for choosing AroFlo Better set of solutions for our needs. Review Source Response from Simpro Software November 17, 2020 Hi Troy, thank you for taking the time to review AroFlo and for your feedback. TH Travis H. Managing director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "AroFlo Review" February 6, 2020 4.0 Quite good and makes my jobs a lot smoother and quicker Pros The tech support has been great. Software is very reliable and you can upload photos from your phone and other devices at any time do you have Internet. Invoicing is reasonably easy. Cons Not being able to Amend clients details on the field setting. So if a client email address is wrong when you were talking to them you cannot change it on your phone and you have to change it when you get back to the office. Not being able to see all photos from a particular address you can only see the ones on that Task which means you have to open every task to find the photo you may need. When you're looking at your tasks it would be nice to have an arrow down so you could go to the next task for example if you have 10 Tassie on the go you could start at past one and see the status then the arrow down and go to task 2 then three then four. Instead of going back to the homepage not knowing what task you were just on and then click on the next task below in the list. When you quote and item out of your infantry and then invoice that item without Allocating the item as well the item will not be The ducted from infantry Stock. Reason for choosing AroFlo Recommended by a friend Who had tried other products Review Source Response from Simpro Software February 9, 2020 Travis, thank you for taking the time to review AroFlo and for your honest feedback. SO Shane O. Plumber Construction Used the software for: 2+ years ### "Pride Plumbing Melbourne" March 30, 2017 5.0 AroFlo has helped me to keep track of my jobs, the time I have spent on them and the materials I have used. This makes invoicing in the evening much quicker and easier than my old manual method. I am much better organised now that my emails, notes and photos are saved against my jobs - where I can easily find them. Keeping track of larger projects that can span over months has become less stressful. I can quickly see what stage has already been invoiced, what is left to be invoiced and I don't forget to add any variation invoices to the project. It is handy that I can easily access my quotes and other information, while out in the field. On holidays last month I went swimming with my mobile in my pocket. It was a relief to know that I hadn't lost all of my client contact details as everything is safely stored in AroFlo. There is much less paper floating around my office since using AroFlo. I would say AroFlo is a real time saver. Review Source NO Nathan O. Senior Security Consultant Construction Used the software for: Less than 6 months ### "AroFlo Review" October 26, 2018 5.0 We've been able to achieve a few key things in the short time we've been using AroFlo: - Better communication. The Sales Team no longer have to wait on the phone to check job progresses, and our Service team no longer have to chase Sales for paperwork or plans! - Easier access to previous jobs/attendances for our technicians. In the past we'd have techs at a job with no clear notes relating to the site. AroFlo has 100% fixed this! It is also easy to add new notes or photos - We've come a handful of steps closer to paperless - Our entire team has quickly embraced this and now runs with it like we have had it forever. This is a huge improvement on our previous provider, who we were still trying to figure out three years in - The team at AroFlo have been immensely helpful and patient the whole way through. Special mention to rep who aided in the initial set up, put up with our questions and came up with smart solutions to some of our specific needs. Pros Being able to run a job from initial contact, to quote, to follow up, to booking and completion, by multiple different staff, all in the one platform. Soon we will even be operating our invoicing direct from AroFlo. This has massively improved our efficiency, time to sale, and inter-operabilty. Cons The Field interface does miss some key elements. While it's been condensed to operate on phones/tablets, I wonder if it could've been a little less condensed and still work. Review Source Response from Simpro Software October 29, 2018 Thank you for taking the time to review our product and giving us a great thumbs up we are pleased we have been able to help your business MM Michelle M. Finance Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Highly Recommended" April 10, 2017 5.0 Incorporating Aroflo into the business was one of the best business decisions we ever made. Productivity increased dramatically, spending leaks were captured and eliminated. All aspects of the business are able to work together cohesively and efficiently. We have been utilising Aroflo for years and every month we are still learning new parts of the system that can save the Company time and money. Pros Cloud based. Syncs with MYOB Encompasses most aspects of the business ie quoting, purchase orders, job management, timesheets etc Can adjust levels based on different users. Cons The calendar function is quite difficult to use. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.