--- title: "AroFlo Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is AroFlo the right Electrical Contractor solution for you? Explore 118 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/166811/AroFlo/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- AroFlo 4.3 (118) [View alternatives](https://www.capterra.com/p/166811/AroFlo/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of AroFlo Ease of use 4.1 Customer Service 4.4 ## Pros and Cons in Reviews GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. “ August 5, 2024 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Does not handle foreign currency, No reporting engine with access to the full database - limited to the reporting options and customizing from there.“ February 9, 2024 JR Joey R Managing DirectorConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork“ September 3, 2024 AC Allison C Office ManagerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “The biggest issue is the calculation of the tax in Aroflo, therefore causes issues with rounding and when integrating with MYOB who use a different calculation can cause issues.also inventory is an issue as it takes an inventory item when we create materials in a job, not when we are booking out the job, so hard to keep figures correct“ July 24, 2023 GM Gill M Business OwnerConstruction, 11 - 50 employeesUsed the software for: More than 2 years. “Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. “ August 5, 2024 TS Tara S DirectorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “The only issue we have is when working in poor internet coverage areas photos etc“ September 3, 2024 ND Niels D Business AnalystFacilities Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “I really like the email import to create tasks in AroFlo, it makes raising work orders on the system super simple and quick.“ March 15, 2024 PJ Peter J Procurement and Office ManagerInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “No ability to make a multi-project gantt chart.“ February 9, 2024 ## Showing most helpful reviews Showing 1-25 of 118 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzy R. Administration Officer Civil Engineering Used the software for: 6-12 months ### "Aroflo's Flexibility its greatest selling point" November 1, 2018 4.0 But the easy of purchasing materials, and allocating costs to multiple cost centres within a project and the real-time tracking of all expenses make Aroflo a useful tool in our business that seamlessly integrates with our accounting software, providing a system of tracking and cross checking costs for our team, in the office and on site simultaneously. Pros The flexibility of the software to accommodate such a variety of business models and expectations, and the ability to update information as circumstances change means that costs be captured per task, per project, or per business unit, and materials amended should situations arise that require it. Invoicing can be as simple or as detailed as circumstances require, and reporting includes both standardised and custom reports. Cons However the reporting while comprehensive needs to be set up very particularly in the case of custom reports to ensure there are no items missed or duplicated. Review Source Response from Simpro Software November 6, 2018 Thank you for taking the time to review our product and share the benefits you have experienced with AroFlo and your accounting integration. CW Caroline W. Office Manager Construction Used the software for: Less than 6 months ### "Review aroflow" September 3, 2024 4.0 Pretty good so far, training has been quite slow but our trainer is excellent. The phone help is great. But the email help is very slow. Pros Quoting Templates and ability to easily update inventory. Cons Not being able to limit the options for attachments on email. Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo The sales rep for Simpro, was very dismissive, and our staff had used simpro in the past and didnt like it. Your sales pitch was much better. Switched from [Fergus](https://www.capterra.com/p/155571/Fergus/) Fergus had alot of limitations, particularily around inventory and quoting. that were frustrating, their help often didnt answer the question, and we had trouble with invoice emails going to junk for our customers for quite a while, which hurt our business. Review Source Response from Simpro Software September 17, 2024 Hi Caroline, Many thanks for taking the time to leave your constructive and honest feedback. Kind regards, Team AroFlo BS Ben S. Managing director Construction Used the software for: 2+ years ### "ARONO don’t do it!!!" December 12, 2024 1.0 Supremely frustrating. Cardinal sin type stuff that is not addressed at all by them Pros Before the problems, it helped with all facets of admin for my business Cons The part where the calendar deletes information that I do not have anywhere is a complete nightmare Reason for choosing AroFlo The devil I knew to a degree, I with someone for a period that used it with success Review Source RM Rick M. Managing Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A good option for a service tool" August 20, 2024 4.0 It has been a good fit for our business. Pros Cloud based. A good UI. Integrates with Xero Cons Some areas are not as flexible to modify. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) Reason for choosing AroFlo better integration and being cloud based. also the cost was better for a business our size. Switched from [MYOB Greentree](https://www.capterra.com/p/226722/MYOB-Greentree/) Old system was outdated and forced us to look for a more modern option. Review Source Response from Simpro Software September 3, 2024 Hi Rick, Thank you for your feedback. We are happy to hear AroFlo has been an excellent fit for your business. All the best! Kind regards, Team AroFlo GP Geoff P. General Manager Machinery Used the software for: 1-2 years ### "Aroflo Evaluation" November 13, 2020 5.0 Having worked with systems implementation and design for over 20 years, I found Aroflo brings together all the current benefits with online technology, while supporting the workflow requirements of our business. Pros Online training is extremely advanced, supported by live online support . The workflow capabilites of aroflo are endless. An integrated solution that brings together purchase orders, and timesheet hours with jobs. Cons Timesheet functionality is an area for increase opportunity to develop. Alternatives considered [Baseplan](https://www.capterra.com/p/135124/Baseplan-Enterprise/) Reason for choosing AroFlo Field application, and also more simplified screen view Review Source Response from Simpro Software November 17, 2020 Hi Geoff, thank you for taking the time to review AroFlo. We appreciate your positive feedback. CH Chay H. Service manager Security and Investigations Used the software for: 2+ years ### "AROFLO - My Thoughts" August 19, 2024 4.0 It's a great tool to use and very easy to navigate around. Pros The system is easy to navigate and use. It was easy to learn and understand. Cons Not liking the subtle changes that are made from time to time. Just recently the option to make items in a quote "optional" changed and in its place a quantity calculator was introduced. Don't think I will ever use this feature Switched from [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) AROFLO provided more features for our business Review Source Response from Simpro Software September 3, 2024 Hi Chay, Many thanks for your honest feedback. Kind regards, Team AroFlo AG Amelia G. Owner Computer Hardware Used the software for: Less than 6 months ### "In depth job management" June 14, 2023 5.0 Taking us a bit to get use to it as it’s a different work flow from the previous system.The schedule and the ability to status jobs to suit our business is one of the best features and we can store video of works. Pros The ability to status jobs and the scheduling Cons That credit notes are not able to be imported into Aroflo for reconciliation Alternatives considered [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo Cost Switched from [Fergus](https://www.capterra.com/p/155571/Fergus/) Accurate Reporting and customization was not possible Review Source Response from Simpro Software June 16, 2023 Hi Amelia, Thank you for taking the time to provide your valuable feedback. We're thrilled to receive your positive comments regarding schedules and the status of jobs. It's a credit to you and your team and we thank you for your ongoing support. Kind regards, Team AroFlo JR Joey R. Managing Director Construction Used the software for: 1-2 years ### "Aroflo review" September 3, 2024 5.0 Aroflo has allowed us to grow from 6 to 21 employees by giving us the ability to automate processes and minimise paperwork Pros the ease in managing jobs and capturing a complete overview of the business with ease Cons the fact that there is no app for office login Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[ServiceM8](https://www.capterra.com/p/110711/ServiceM8/) Reason for choosing AroFlo recommendation from others in the electrical trade Review Source Response from Simpro Software September 10, 2024 Hi Joey, Thanks for taking the time to leave your positive feedback. Kind regards, Team AroFlo LD Linda D. Office Admin Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Great Job Management system" February 21, 2020 4.0 AroFlo has helped with getting all the paperwork in one place. Pros Once you know the runnings of the system, it is easy to navigate to what you need to do with webinars and the great team support online and over the phone Cons Setting up the customised templates. Not Fun Switched from [Verizon Connect](https://www.capterra.com/p/72551/Fleetmatics-Work/) Scheduling and integration with accounting package was not great. Review Source Derek L. Production Business Associate Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Affordable Streamlining" September 5, 2019 5.0 Tracking, streamlined, and affordable. Thank you AroFlo! Pros Their Job Management software has been ideal for using and monitoring all of our guys in the field. It's been a great go to. Cons While we like the field mobility, the timesheets were sort of a pain in the butt to get set up. After we read their information and tutorials it made sense and is fine now. Review Source RC Ross C. Boss Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "aroflo " June 14, 2023 5.0 Good we like it Pros Aroflo is a good all round package it can be simple or powerful dependoing on how much time you have to set it up and use it.We find it great and are only using aprox 50 % of it at a guess. It would be great to see regular quick 30 minute webinars on features even if it meant having multiple ones to show a task. Sitting down to watch a 1 hr webinar is to long as most dont have that time.but otherwise we love it. Cons Support on the phone is good but some times you get helpers that are either a bit busy or dont seem like they are interested in the problem. Reason for choosing AroFlo It was the best although simpro was maybe better it was to expensive Review Source Response from Simpro Software June 16, 2023 Hi Ross, Thank you! We appreciate you taking the time to share your thoughts on AroFlo and offering your comments related to webinars. This will most definitely be taken into consideration. Kind regards, Team AroFlo GM Gill M. Business Owner Construction Used the software for: 2+ years ### "Aroflo is a great tool to make doing business simpler & more profitable" August 5, 2024 5.0 Our profits more than doubled when we first started using Aroflo as we billed our time and materials much more accurately and also scheduled jobs much more efficiently. It has continued to evolve and keeps up with what businesses need, so we love it! Pros We have been using Aroflo for 13 years and I'm sure we will never use all it's capabilities, but it has been a game changer for our maintenance plumbing business, getting us streamlined with scheduling, inventory control and integrations with other software necessary to run our business, to name a few areas it has helped our business to grow. Support are also always quick to respond. Cons It was quite a slog setting up the system initially but I believe this process has improved since we joined. Review Source Response from Simpro Software August 13, 2024 Hi Gill, Many thanks for your feedback. Your input is invaluable to us and we're glad to see that your efforts are making a positive impact on your business. Kind regards, Team AroFlo AC Andrew C. Managing Director Civil Engineering Used the software for: 6-12 months ### "AroFlo Review" February 8, 2024 5.0 Very Good, The customer support is very helpful Pros Because we run such a diverse business model, AroFlo could cover all areas of our business. If AroFlo didn't cater to an area of our business specifically, It was very easy to learn to manipulate the program so that it covered that specific area Cons Forms & Checklists These were quite difficult & time consuming to set up, to the point we have stopped using this feature Reason for choosing AroFlo Because It Worked Well With Our Business Review Source Response from Simpro Software February 12, 2024 Hi Andrew, Thank you for your honest feedback. Forms can certainly be more time-consuming to set up than other elements in AroFlo. But, it's one of those short term pain, long term gain type things. The benefits of investing the time will pay off immensely. Please feel free to reach out to our Support Team for additional assistance. All the best. Kind regards, Team AroFlo LI Linda I. ADMINISTRATION MANAGER Logistics and Supply Chain Used the software for: 2+ years ### "Looking for something easy to navigate & use?" June 15, 2023 5.0 Scheduling of work has become less troublesome, easy to allocate and find all information in the one place, from compliances, inductions, scheduling and so much more Pros AroFlo has helped our business 10 fold, it has brought all our various systems into one place so simple from initial training to using day to day Cons Whats to dislike- support staff are awesome, when and if we are struggling with an issue! Reason for choosing AroFlo Local Australian Company Review Source Response from Simpro Software June 16, 2023 Hi Linda, How amazing! We are overjoyed to read your 5-star review. Thank you from the team at AroFlo. GP Georgios P. Director Construction Used the software for: 2+ years ### "Fantastic!" June 14, 2023 5.0 My Business woul not be as organised as it is today without Aroflo. Pros Functionality. Its ability to scale with the business Cons API's and links to website.Email import of work orders shoud be looked at more to be able to take more information from the PDF's sent. Alternatives considered [Tradify](https://www.capterra.com/p/152413/Tradify/)[Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) Reason for choosing AroFlo Scalability.Support. Review Source SB Sue B. Finance & Systems Manager Facilities Services Used the software for: 2+ years ### "Great Product" November 15, 2020 4.0 This product is evolving constantly, with excellent upgrades which does not cost the consumer. Overall very happy with the product and what information can be collated. Pros I have been using Aroflo for over 4 years, with a great deal of success. Scheduling using periodic tasks has been a life saver. With the easy to use calendar set up - makes life easy for adding adhoc jobs. Easy to use overall, with loads of flexible for customization. Experience with all help centre staff has been very positive with there knowledge of the system easily providing the solution that you required. Cons Alerts - could like them to be more customizable so that this can be sent directly to the employee or to client. CRM management needs greater ability. Purchase Orders approval levels would be nice, along with bringing back the GL code under purchase orders - this would be used for accrual purposes. Reason for choosing AroFlo Integration to accounting packing, flexibility of the product along with pricing. (Field access is very mininal) Review Source Response from Simpro Software November 17, 2020 Hi Sue, thank you for taking the time to review AroFlo. We appreciate your detailed and honest feedback. ND NIKIL D. Operations manager Facilities Services Used the software for: 2+ years ### "AroFlo 5 start review" August 19, 2024 5.0 Overall experience is well above average. Great system that covers everything we need at a competitive price with excellent locally based customer support Pros Covers everything from service managing and job allocation to quotes and inventory management right through to invoicing and reporting, AroFlo really has all bases covered even has GPS tracking integrated Cons Not many cons really but there are a few little system quirks that could use smoothing over. Review Source Response from Simpro Software September 3, 2024 Hi Nikil, Thank you for taking the time to share your feedback and experience with AroFlo. Kind regards, Team AroFlo AM Adam M. Director Industrial Automation Used the software for: 1-2 years ### "Aroflo looks up front but beware it is buggy and support is poor." August 29, 2023 3.0 Does some things well and new (gimmicky) features being added without addressing existing bugs. Pros Training provided when first setting up Aroflo was fantastic. If only Aroflo support was as good. Cons Timesheet/calendar is buggy and regularly find timesheet entries lost deleted due to program bugs. Review Source Response from Simpro Software September 5, 2023 Hi Adam, Our sincere apologies that this was your experience. Our Help Documentation, online e-learning platform and Support Trainers are available to assist with any issues our customers are experiencing. We'd like to ensure you have the support you require so please feel free to raise a request so we can help rectify your issue as a matter of urgency. Kind regards, Team AroFlo AC Andrew C. Director Electrical/Electronic Manufacturing Used the software for: 2+ years ### "A Business Owneres Dream Software" November 16, 2020 5.0 Pros The ease of import from drawing take off to Quote to Scheduling the job makes this the easiest software for all levels of users. It has made the tracking of our bookings easier and more reliable and the ability to store information in one place has completed the link in our job management. Cons The only item I would like to see improved is the transfer of inventory items between locations. Reason for choosing AroFlo The easy of setup and the ability to customise forms and layouts Review Source Response from Simpro Software November 17, 2020 Hi Andrew, thank you for taking the time to review AroFlo and for your valuable feedback. MC Michael C. Manager Building Materials Used the software for: 2+ years ### "Great Product" November 22, 2023 5.0 love it easy to use and the general lay out of the System Pros Ease of use and the general layout of the System. Cons Running reports is complex in nature and can be hard sometimes Review Source Response from Simpro Software November 27, 2023 Hi Michael, Many thanks for your review. Kind regards, Team AroFlo PW Peter W. Business Manager Security and Investigations Used the software for: 2+ years ### "A Great Business Tool" November 13, 2020 5.0 Day to day running of the Business is so much easier using AroFlo. Pros Job Mgmt Quoting Invoicing Purchasing Being able to search jobs, POs, Invoices, Client Details and a whole lot more very quickly Cons Less and less due to the improvements made over the 5 years I have been using it. Reason for choosing AroFlo Seemed to be value for money Review Source Response from Simpro Software November 17, 2020 Hi Peter, Thank you for taking the time to review AroFlo. We appreciate your kind feedback. TS Tara S. Director Construction Used the software for: 2+ years ### "Aroflo assists Tarcoll Pty Ltd to run smoothly." September 3, 2024 5.0 All staff are always so helpful and knowledgeable to assist with our queries. Pros Aroflo allows us to allocate individual jobs to our team, they can then upload photos, material costings and labour hours for accurate job pricing Cons The only issue we have is when working in poor internet coverage areas photos etc can not be uploaded. Review Source Response from Simpro Software September 10, 2024 Hi Tara, Many thanks for your feedback. We greatly appreciate it! Kind regards, Team AroFlo TH Travis H. Managing director Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "AroFlo Review" February 6, 2020 4.0 Quite good and makes my jobs a lot smoother and quicker Pros The tech support has been great. Software is very reliable and you can upload photos from your phone and other devices at any time do you have Internet. Invoicing is reasonably easy. Cons Not being able to Amend clients details on the field setting. So if a client email address is wrong when you were talking to them you cannot change it on your phone and you have to change it when you get back to the office. Not being able to see all photos from a particular address you can only see the ones on that Task which means you have to open every task to find the photo you may need. When you're looking at your tasks it would be nice to have an arrow down so you could go to the next task for example if you have 10 Tassie on the go you could start at past one and see the status then the arrow down and go to task 2 then three then four. Instead of going back to the homepage not knowing what task you were just on and then click on the next task below in the list. When you quote and item out of your infantry and then invoice that item without Allocating the item as well the item will not be The ducted from infantry Stock. Reason for choosing AroFlo Recommended by a friend Who had tried other products Review Source Response from Simpro Software February 9, 2020 Travis, thank you for taking the time to review AroFlo and for your honest feedback. SO Shane O. Plumber Construction Used the software for: 2+ years ### "Pride Plumbing Melbourne" March 30, 2017 5.0 AroFlo has helped me to keep track of my jobs, the time I have spent on them and the materials I have used. This makes invoicing in the evening much quicker and easier than my old manual method. I am much better organised now that my emails, notes and photos are saved against my jobs - where I can easily find them. Keeping track of larger projects that can span over months has become less stressful. I can quickly see what stage has already been invoiced, what is left to be invoiced and I don't forget to add any variation invoices to the project. It is handy that I can easily access my quotes and other information, while out in the field. On holidays last month I went swimming with my mobile in my pocket. It was a relief to know that I hadn't lost all of my client contact details as everything is safely stored in AroFlo. There is much less paper floating around my office since using AroFlo. I would say AroFlo is a real time saver. Review Source NO Nathan O. Senior Security Consultant Construction Used the software for: Less than 6 months ### "AroFlo Review" October 26, 2018 5.0 We've been able to achieve a few key things in the short time we've been using AroFlo: - Better communication. The Sales Team no longer have to wait on the phone to check job progresses, and our Service team no longer have to chase Sales for paperwork or plans! - Easier access to previous jobs/attendances for our technicians. In the past we'd have techs at a job with no clear notes relating to the site. AroFlo has 100% fixed this! It is also easy to add new notes or photos - We've come a handful of steps closer to paperless - Our entire team has quickly embraced this and now runs with it like we have had it forever. This is a huge improvement on our previous provider, who we were still trying to figure out three years in - The team at AroFlo have been immensely helpful and patient the whole way through. Special mention to rep who aided in the initial set up, put up with our questions and came up with smart solutions to some of our specific needs. Pros Being able to run a job from initial contact, to quote, to follow up, to booking and completion, by multiple different staff, all in the one platform. Soon we will even be operating our invoicing direct from AroFlo. This has massively improved our efficiency, time to sale, and inter-operabilty. Cons The Field interface does miss some key elements. While it's been condensed to operate on phones/tablets, I wonder if it could've been a little less condensed and still work. Review Source Response from Simpro Software October 29, 2018 Thank you for taking the time to review our product and giving us a great thumbs up we are pleased we have been able to help your business Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.