# Freshteam Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Freshteam Software - reviews, pricing plans, popular comparisons to other Recruiting products and more.

Source: https://www.capterra.com/p/166825/Freshteam

---

# 

 Freshteam Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Freshteam

## What is Freshteam?

Source the right candidates from multiple platforms through Freshteam’s job boards integrations and a customizable career site. Improve candidate experience through purposeful interviews, effective communication, and inbuilt integrations. Build a vibrant talent pool by archiving candidates to Freshteam’s talent pool and resurfacing them later as and when required. Set up automations in Freshteam to perform actions based on certain events and conditions.

## What is Freshteam used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)

Top alternative

Featured

Overall rating

Based on 209 user reviews

Reviews sentiment

Positive

89%

Neutral

10%

Negative

1%

Pros & cons

Intuitive and simple operation

Efficient team coordination tools

Slow and unhelpful support

Starting price

$1.2

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Freshteam?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.freshworks.com&name=Freshteam)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Freshteam

4.4 (209)

VS.

[4.3 (1,829)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

$1.2

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (209)

Ease Of Use

4.3 (1,828)

Value For Money

4.3 (187)

Value For Money

4.2 (1,491)

Customer Service

4.1 (187)

Customer Service

4.1 (1,561)

## Freshteam alternatives

Highest Rated

[4.9 (4,670)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (5,120)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (3,211)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.3 (3,035)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166825/Freshteam/alternatives/)

## Who uses Freshteam?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and simple operation

100% positive reviews out of 31

Most reviewers describe ease of use as a major benefit, highlighting straightforward navigation, quick onboarding, and minimal training needed for all experience levels.

Slow and unhelpful support

50% negative reviews out of 44

Some reviewers indicate customer support is slow to respond, often unhelpful, and sometimes fails to resolve issues, causing frustration.

Efficient team coordination tools

85% positive reviews out of 26

Most reviewers appreciate team management features that streamline collaboration, automate tasks, and simplify tracking team information for HR and managers.

Clear and responsive interface

87% positive reviews out of 23

Most reviewers find the user interface visually appealing, intuitive, and easy to navigate, allowing efficient task completion without confusion.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Job Posting

4.5 (123)

70.73% of 123 reviewers that rated this feature as important or highly important

You can quickly create, customize, and publish job listings across multiple platforms like LinkedIn and Indeed. Reviewers appreciate the ease of use, integrations, and centralized listings, though some mention setup challenges and desire more formatting options.

Candidate Tracking

4.5 (108)

68.52% of 108 reviewers that rated this feature as important or highly important

It gives you a clear overview of each candidate’s progress, enabling your team to collaborate, add feedback, and avoid duplicate contacts. Reviewers appreciate the user-friendly interface, automation, and ability to manage high applicant volumes, though some dislike filter resets.

Candidate Profiles

4.4 (93)

64.52% of 93 reviewers that rated this feature as important or highly important

Freshteam helps you view comprehensive candidate profiles at a glance, streamlining shortlisting and interview scheduling. Users think it’s easy to access, filter, and organize profiles, though some mention occasional speed issues and wish for improved document handling.

Candidate Management

4.5 (85)

65.88% of 85 reviewers that rated this feature as important or highly important

With this capability, you can easily organize, filter, and move candidates through custom stages. Some reviewers find the Kanban board and workflows intuitive, while others wish for more customization and printing options. Users think it simplifies tracking candidate histories.

Employee Database

4.5 (81)

54.32% of 81 reviewers that rated this feature as important or highly important

Freshteam offers a centralized and secure way to organize employee information, making it easy for you to manage records, track new hires, and access data efficiently. Reviewers appreciate the intuitive interface, sorting and filtering options, and the convenience for remote teams.

Resume Search

4.2 (61)

50.82% of 61 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

Freshteam 71 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Define levels of authorization for access to specific files or systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Creation, administration, and evaluation of assessments or tests

Capability to use a search engine via operators like AND, NOT, and OR

Track and manage schedules and meetings via an integrated calendar

With this capability, you can easily organize, filter, and move candidates through custom stages. Some reviewers find the Kanban board and workflows intuitive, while others wish for more customization and printing options. Users think it simplifies tracking candidate histories.

Freshteam helps you view comprehensive candidate profiles at a glance, streamlining shortlisting and interview scheduling. Users think it’s easy to access, filter, and organize profiles, though some mention occasional speed issues and wish for improved document handling.

It gives you a clear overview of each candidate’s progress, enabling your team to collaborate, add feedback, and avoid duplicate contacts. Reviewers appreciate the user-friendly interface, automation, and ability to manage high applicant volumes, though some dislike filter resets.

Web page to host job postings, show role descriptions or receive applications from potential candidates

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Pre-made examples and templates for emails

Freshteam offers a centralized and secure way to organize employee information, making it easy for you to manage records, track new hires, and access data efficiently. Reviewers appreciate the intuitive interface, sorting and filtering options, and the convenience for remote teams.

Create and share a new employee handbook with helpful information

Track employee schedules, availability, and performance across projects and tasks

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Centralized storage for employee data, records, and performance metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Various components within a system including buttons, clickable icons, hover effects, and more

Create and track interviews with a reminder system

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

You can quickly create, customize, and publish job listings across multiple platforms like LinkedIn and Indeed. Reviewers appreciate the ease of use, integrations, and centralized listings, though some mention setup challenges and desire more formatting options.

Request a new hire, explain the need, and determine available budget

Create and manage leave policies including multiple policies per department, branch, shift, region, etc.

Manage and track employee attendance

Access software remotely via mobile devices

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Diagram that shows the structure of an organization and the relationships between parts

Create orientation programs for new employees or students

Notifications that are delivered to users as soon as an event occurs

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Automates the extraction and analysis of key information from resumes or CVs

Search through the software for stored resumes

Upload and store resumes

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Planning, tracking and developing internal talent for future key position filling

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Track and manage employee time-off, vacation, and sick leave requests

Tools that allow employees to request/schedule time off

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (209)

4.2

Based on 209 reviews

## Pricing

Value for money

4.3 (187)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/166825/Freshteam/pricing/)

Free

$0.00

It includes:

-   Basic Career Site
-   Basic Time off Management
-   Candidate Application via Email
-   Email Integration
-   Employee Directory
-   Employee Referral
-   Kanban Boards for Applicant Tracking
-   Mobile Apps (Ios and Android)
-   Organization Chart
-   Recruitment Team Inbox
-   Team Collaboration
-   Up to 3 Published Job Postings

Growth

$1.20

Per User,Per Month

It includes:

-   All Features of Free Plan
-   Autopilot (Recruiting Automations)
-   Custom Hiring Pipelines
-   Custom Interview Scorecards and Kits
-   Customizable Applicant Form
-   Customizable Career Site
-   Email & Chat Support
-   HR Reports and Analytics
-   Interview Scheduling With Google & Outlook Calendar
-   Job Board Integrations
-   Manage Unlimited Employee Documents
-   Phone
-   Time off Approval Workflows
-   Up to 20 Published Job Postings
-   Up to 2 Holiday Calendars
-   Up to 2 Time off Policies
-   Up to 2 Work-Week Configurations
-   Vendor Management

Pro

$2.40

Per User,Per Month

It includes:

-   Additional User Roles With Custom Restrictions
-   Advanced Career Site Customizations
-   All Features of Growth Plan
-   Candidate Sourcing Extension
-   Custom Job Fields
-   Integration With E-Sign Software
-   Job Requisition Management
-   Merge Duplicate Candidates
-   Multiple Language Support
-   Multiple Office Locations in HRIS
-   Multiple Onboarding and Offboarding Checklists
-   Multiple Recruiters for an Single Job Posting
-   New Hire Onboarding
-   Offer Management
-   Pre-Onboarding Data Collection & Welcome Kit
-   Social Recruiting
-   Sponsored Job Postings on Indeed
-   Talent Pool Management
-   Unlimited Holiday Calendars
-   Unlimited Time off Policies
-   Unlimited Webhook Requests
-   Unlimited Work-Week Configurations
-   Up to 100 Published Jobs

Enterprise

$4.80

Per User,Per Month

It includes:

-   Access Restrictions Based on IP Address
-   Advanced Leave Reports
-   All Features of Pro Plan
-   Custom URL & SSL Certificate
-   Custom User Roles
-   Dedicated Account Manager
-   One Click Data Export
-   Unlimited Onboarding and Offboarding Checklists

Value for money

4.3 (187)

4.3

Based on 187 reviews

## Integrations

[

Google Meet](https://www.capterra.com/p/176572/Google-Hangouts/)[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Meta for Business](https://www.capterra.com/p/213257/Facebook/)[

LinkedIn for Business](https://www.capterra.com/p/213505/LinkedIn-for-Business/)[

HackerRank](https://www.capterra.com/p/143549/HackerRank/)[

Codility](https://www.capterra.com/p/177457/Codility/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (187)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (187)

4.1

Based on 187 reviews

## User reviews

Overall rating

4.4

Based on 209 reviews

Filter by rating

5(105)

4(81)

3(20)

2(1)

1(2)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Ops Director

Non-Profit Organization Management

### "Good HR tool for small to mid-sized teams"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 12, 2025

Overall I've had a positive experience with Freshteam but I also feel there are better tools out there that have more functionality for the same price.

Pros

Having onboarding tools, time-off tracking, and employee records all in one place reduces a lot of manual admin. It’s a solid, straightforward tool for small to mid-sized teams.

Cons

Some features feel limited especially around customization and reporting. I'd say certain workflows require extra manual steps that should be automated. Customer support can also be slow

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Susan B.

Director

Environmental Services

### "Charging Fees Without Notificiation"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

January 13, 2024

Pros

Learning how to use talent recruitment software.

Cons

Freshteams requires 60 days prior notice to cancel your account, and makes no exceptions. There is also little notice about this, so if you're planning to cancel, beward. Even though we quit using the program and did not opt to renew, an automatic renewal was processed, and they would not cancel and refund the payment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JS

Jarrick S.

Artist

Entertainment

### "Freshteam"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 30, 2023

Pros

I love freshteam because it keeps all my employees time sheets their applications and qualifications and information on track no paperwork required

Cons

I honestly do not have anything negative to say about this product

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HL

Haleema L.

Consultant

Human Resources

### "Freshteam for easier hiring"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

2.0

2.0

Likelihood to Recommend

7/10

September 10, 2023

Based on the features available, I would highly recommend the tool to organizations that are particular about the quality of their hiring.

Pros

The ease of use and the ability to customize each requisition (by a large margin) based on the nature of the role. We even had the feature to create separate evaluation for each role which is not very commonly available in my experience.

Cons

The support team was not as helpful as we would have liked them to be. Most often we had to refer to our in house IT team for support. Any issues raised would continue to remain open for months on end without any solid solutions coming our way. As users, we had to be careful to work within certain boundaries so as to not end up depending on the support team.

Switched from

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

Better UI, UX and flexibility for customization

Alternatives considered

[Jobvite](https://www.capterra.com/p/109268/Jobvite/)

[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/)

Reasons for choosing Freshteam

Ease of use so that even our junior recruiters could navigate through the tool without much hassle

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Marketing Manager

Information Technology and Services

### "Decent HR/Applicant Tracking Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

6/10

June 15, 2023

Pros

The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam.

Cons

Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive.

Switched from

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Alternatives considered

[BambooHR](https://www.capterra.com/p/110968/BambooHR/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Consultant II

Information Technology and Services

### "One of the best & modern HRMS solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 8, 2023

Pros

Freshteam has a lot of features starting from employee management, HR, leave management, time-off management, etc. Despite having a lot of features using the application is not complicated and everything is so well designed that using the software is super easy, the UI & UX is just awesome. I really like the time-off and leave management system.

Cons

The only thing to frown upon is that, its great for enterprises but when it comes to small organizations it becomes costly, and the free version has a lot of limitations, because of which when it comes to small orgs and startups, they look for other alternatives.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Katarzyna W.

Technical Support Specialist

Computer Software

### "Freshteam is easy and great app!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

February 26, 2023

Pros

That I could have all the info I needed to gather in one place, that it integrated with other software that we use easily and nicely, and the ease of implementing and customizing it. Oh, and the support team is really quick and responsive whenever I had any questions.

Cons

I can't think of anything that I would dislike about this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PW

pyubani w.

account executive

Staffing and Recruiting

### "Great tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 17, 2023

Pros

I like that you can use freshteams for different things. PTO, sick days, use as a recruitment tool, etc.

Cons

I think it is a good software, maybe it can be a little more user friendly for the users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RP

Rakhee P.

Teacher and freelancer

Education Management

### "smart software to manage Recruiting"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 20, 2023

It is extremely easy to use. I recommend Freshteam to any business that wants to grow. It is quite simple to track and work together with coworkers on this.

Pros

The free edition is a fantastic deal for an SMB to manage basic tasks like monitoring personal time off.

Cons

Live chat function does not work. So need to improve it.

Reasons for choosing Freshteam

To ease the manual process of rucruiting.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DK

Deepa K.

Recruitment

Information Technology and Services

### "Anonymus"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 14, 2023

Its good but quite a few features can be made better

Pros

Ease of use and profile tracking. Interview scheduling

Cons

Reports, reports are complimated and not very easy to customize

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166825/Freshteam/reviews/)

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