Who Uses This Software?

Businesses of all sizes


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Simple, affordable pricing Varies with team size, not with your wallet
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Freshworks
  • www.freshteam.com
  • Founded 2010
  • United States

About Freshteam

Freshteam is an intuitive, easy-to-use, affordable Applicant Tracking System and Recruitment Software that helps recruiters source, interview and hire great talent. With Freshteam, recruiters can set up jobs pages, share job postings, solicit employee referrals, collaborate with the hiring team to shortlist candidates, schedule interviews, gather feedback and make offers. Freshteam is part of Freshworks, whose products include Freshdesk, Freshservice etc.with 150000+ businesses worldwide.


Freshteam Features

  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal

Freshteam Reviews Recently Reviewed!


brought our company's HR team out of the stone age

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company used to do all hiring and HR work with pen and paper. This product has allowed us to intuitively automate most of that work away allowing for efficiencies for our small team that we never dreamed of. We are also very pleased with how integrated the solution is with our other Freshworks solutions. We are looking forward to growing our company with this tool

Cons: It doesn't integrate into our SSO the way we would like. For example, we think it would be nice to be able to have new employees transition directly into our systems with a specific role when hired. We have also had some trouble getting DKIM to work properly with the email forwarding, but we only need to ask the support team for help. They've been very quick on the draw in the past and we know we just need to identify issues to get them resolved.

Overall: This software helped me to impress the HR team and my bosses. Within minutes of demonstration of the proof of Concept I setup (also took minutes), we transitioned from our old pencil and paper HR tracking system to using Freshteam.

14+ Years of Staffing & Recruiting & THIS is THE Easiest ATS I've Ever Used!

Mar 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freshteam is feature rich, but very nimble and intuitive. With a lot of ATS systems you have to go through multiple clicks to achieve something, but with Freshteam, they have made so much of how the site works, obvious that the time to get up to speed to use it and to know what you are doing is much faster than traditional ATS systems you have have used.

Cons: This is still an evolving product and my biggest gripe was integration with third party job sites not being available, but I noticed this week that they are on this and have rolled out integrations with the leading sites.

Overall: Reduction in time to hire, reduction in cost per hire and improvement in quality of hire.

Sharp customer service from the Freshteam guys

Mar 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Simple and easy-to-use ATS. Liked the fact that they were able to put together a ZipRecruiter integration fairly quick. Customer service was very prompt, and the upsells were fairly gentle. Overall, it was my first ATS experience, but I feel that pricing was fair and service was above and beyond what I would have expected. I'd put their service team on par with Freshbooks or Pipedrive - very fast, very attentive, and they smooth out the bumps in the road.

Cons: Some of the UI/UX was not super-intuitive, and it's a little challenging to make custom stages for pipeline.

Great tool for making the hiring process sweet

Apr 25, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - Free plan helps to manage 5 listings per months and can have 50 employees, which is great for the startup to go with

- Resonable pricing model

- Very nice design for the Ui and the functionality

Cons: - Integration of email with the freshteam is bit confusing and can be improved

- They dont accept paypal for paying

Great resource!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Freshteam has allowed our company's applicant tracking to be more efficient and organized. The software has an excellent user interface and is very user friendly. The customer service team is excellent and helped the entire team learn how to use the software to its maximum potential.

Cons: There is nothing I dislike about Freshteam. Our entire department has begun using it and any time we have a concern, customer service is there to help.

Capterra-loader

Do you want to have way more control about the hiring process in your company? this is what you need

Feb 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything you need to recruit new blood for your company, how to select, keep track of candidates data, docs and resume. you can schedule interviews, go back to the candidates pool for another candidate, send and track offers. all employees files. great tool

Cons: The only missing on this is a assessment tool to make tests. and the price is goof for medium large companies but high for very small business.

Overall: Great tool for all your company hiring needs.

Easier to use with basic knowledge

Mar 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have utilized a few of these pieces of software to share and post positions. We have found this software user friendly. It does walk you through the process! No concerns!

Cons: I haven't experienced any issues or glitches as of yet. I did use the customer support and didn't have any issues getting my questions answered!

I love the way it looks - reminds me of Asana - so easy interface to get to know

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I love that I can showcase the employer brand through a custom career site; use application forms to collect all the info we need to make the right decision about applicants.

Cons: Absolutely nothing at all that I could find during my time using this software. Would highly recommend it to all.