# Page 2 | Freshteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Freshteam the right Recruiting solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166825/Freshteam/reviews --- Freshteam 4.4 (209) [View alternatives](https://www.capterra.com/p/166825/Freshteam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Freshteam ## Showing most helpful reviews Showing 26-50 of 209 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Ops Director Non-Profit Organization Management Used the software for: 1-2 years ### "Good HR tool for small to mid-sized teams" December 12, 2025 4.0 Overall I've had a positive experience with Freshteam but I also feel there are better tools out there that have more functionality for the same price. Pros Having onboarding tools, time-off tracking, and employee records all in one place reduces a lot of manual admin. It’s a solid, straightforward tool for small to mid-sized teams. Cons Some features feel limited especially around customization and reporting. I'd say certain workflows require extra manual steps that should be automated. Customer support can also be slow Review Source HL Haleema L. Consultant Human Resources Used the software for: 2+ years ### "Freshteam for easier hiring" September 10, 2023 5.0 Based on the features available, I would highly recommend the tool to organizations that are particular about the quality of their hiring. Pros The ease of use and the ability to customize each requisition (by a large margin) based on the nature of the role. We even had the feature to create separate evaluation for each role which is not very commonly available in my experience. Cons The support team was not as helpful as we would have liked them to be. Most often we had to refer to our in house IT team for support. Any issues raised would continue to remain open for months on end without any solid solutions coming our way. As users, we had to be careful to work within certain boundaries so as to not end up depending on the support team. Alternatives considered [Jobvite](https://www.capterra.com/p/109268/Jobvite/)[Oracle Taleo Cloud](https://www.capterra.com/p/132229/Oracle-Taleo-Cloud-Service/) Reason for choosing Freshteam Ease of use so that even our junior recruiters could navigate through the tool without much hassle Switched from [Jobvite](https://www.capterra.com/p/109268/Jobvite/) Better UI, UX and flexibility for customization Review Source Nick S. Operations Manager Hospital & Health Care Used the software for: 1-2 years ### "Excellent for recruitment tracking and job posting" June 29, 2021 5.0 Freshteam solved the Careers and recruitment issues we had. Job posting was a headache and tracking applicants all over the place was a mammoth task. Freshteam cuts that time out and I now actually look forward to going through our applicants. Very impressed and will definitely continue using it for the foreseeable. Pros Since using freshteam, it has cut down the time we spend posting jobs and sifting through applicants by at least 3 times. The job posting features are simple and easy to use and tracking and moving applicants on in the process couldn’t be easier. Cons So far I have not found anything that freshteam does not have for our recruitment process, but as with everything I am sure they will continue improving and impressing. Review Source RB Rajesh B. Founder Publishing Used the software for: 2+ years ### "Freshteam is very smooth to operate" July 6, 2021 4.0 Overall, it's a nice experience with Frehteam. We can use it for bulk mailing, posting job requirements and shortlisted the candidates smoothly. It is really a user-friendly tech tool along with its easy setup process and intuitive setting. Still, we hope it can improvise more e.g. on the mail text body format at least. Pros 1\. The consolidated Database 2. Using Bulk Email with a single click and ofcourse the "Canned response" support 3. Easily posting the job requirement 4. Screening candidates 5. Easily operate from phone (Handset Device) 6. Very easy to understand the entire operation. Don't need an expert to execute the features. Very user-friendly. Cons 1\. The data import process can be easier if the required fields can be reduced. Sometimes occurs problems during the import. Although it can be negligible! 2. The email format (Text Body) can be more user-friendly. As of now, it follows a particular format (email/text body) only, which is not looking good as a mail body. Maybe it can add a feature similar to MS Word or Google Docs. 3. It's really excellent for the free tier, but expensive for the pro versions. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Freshteam Freshteam is more user-friendly with a lot more interesting features e.g. smooth job posting, screening candidates and sending bulk emails. It is really a user-friendly tech tool along with its easy setup process and intuitive setting. Review Source TS Thirunarayan S. Manager Talent Acquisition Financial Services Used the software for: 2+ years ### "Amazingly user friendly ATS - Takes of just like a supersonic fighter jet " July 14, 2022 4.0 Surely a very pleasant experience and the sole reason why I have recommended and onboarded freshteam for Tickertape and now proposing for AMC - Zerodha fund House - our new initiative ------ so lot of business to freshteam from my side Pros User Friendliness - easy to manoeuver - customisable features - good for process automation across all stages of recruitment life cycle Cons Nothing that I honestly can think of now - its value for money Alternatives considered [Lever](https://www.capterra.com/p/142452/Lever/)[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Reason for choosing Freshteam Value for money and user friendliness and scalable when required Review Source VR Verified Reviewer Consultant II Information Technology and Services Used the software for: 1-2 years ### "One of the best & modern HRMS solution" March 8, 2023 5.0 Pros Freshteam has a lot of features starting from employee management, HR, leave management, time-off management, etc. Despite having a lot of features using the application is not complicated and everything is so well designed that using the software is super easy, the UI & UX is just awesome. I really like the time-off and leave management system. Cons The only thing to frown upon is that, its great for enterprises but when it comes to small organizations it becomes costly, and the free version has a lot of limitations, because of which when it comes to small orgs and startups, they look for other alternatives. Review Source MM Mohit M. Sr Talent Acquisation Information Technology and Services Used the software for: 1-2 years ### "Fresh Team || Review 2022" July 19, 2022 4.0 Pros User friendly Compatible with LinkedIn and other Job portals easily schedule interviews ,compatible with platform like gmeet ,zoho etc Keep a track of candidates ,panel and feedback. Cons Wish Customer support would have been better and can provide timely resolutions . Review Source AA Ayleen A. VP of Operations Information Technology and Services Used the software for: 1-2 years ### "Easy onboarding, fast installation, very user friendly dashboards" October 7, 2020 5.0 Overall we are satisfied with Freshteam. It has everything that we need and then some. Pros Love the ease of use, setup, intuitive settings and user friendly dashboards. Very little explanation needed for this product. Freshteam covers pretty much everything our team needs to in terms of team management and on the recruiting end, we have been very pleasantly surprised by the ease of use and features. Freshworks as a whole is constantly coming up with new products and regularly updates and adds new features. They make sure their products are always improved. Cons Customer service can take a while to respond. I believe their customer support team is based overseas so it may have to do with the time zone change, but getting in touch with someone fast can be hit or miss. Alternatives considered [Vacation Tracker](https://www.capterra.com/p/189276/Vacation-Tracker/) Reason for choosing Freshteam We already use Freshdesk and Freshchat and we are happy with these products. It made sense to switch to Freshteam. Review Source VR Verified Reviewer Director of Engineering Computer Software Used the software for: Less than 6 months ### "ATS + HRIS is a winning combination" June 30, 2021 3.0 Pros We don't hire often, so it never made sense to subscribe to a pure ATS solution that we'd only use 2-3 times a year. Freshteam solves that by being a combination ATS and HRIS system. The HRIS system helps us with onboarding, time off tracking, maintaining salary and review history, and more. All this for less than the cost of most ATS-only solutions. Cons I haven't been thrilled with the Tech Support. I reported a problem with the documentation and instead of fixing it they just sent me the missing screenshots. There are some minor usability problems but after getting limited/incomplete support I'm less likely to open support cases for them. Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Freshteam Freshteam was the most cost effective solution for the features it offers. I've used other Freshworks products and have been impressed by how well thought-out their solutions are and Freshteam was no exception. Their native features are great and they have good integration points so that I can trivially automate our hiring workflows. Switched from [Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/) Even the least expensive subscription was too much for how little we needed it Recruitee as an ATS. Review Source CT Callum T. Human Resources Director Civic & Social Organization Used the software for: Less than 6 months ### "Highly Reccommended" June 29, 2021 5.0 Overall fresh team makes it easier for staff to keep their details updated as they can freely update their profiles and it massively reduces the workload and time delays for HR by making information clear and easy to access. I've also not seen many accessibility features an option for large text and dark background could be really helpful Pros The time off and employee profile features allow quick and easy access to vital information reducing the time spent on database searching by Human Resources Staff. The recruitment tracker is clear and concise and allows a quicker selection process to be made as all information is in one place. Cons The documents features such as right to work ID is behind a paywall which can be pricey for a start up like us. Overall the pricing is high for small start ups like us. Switched from [Zoho People](https://www.capterra.com/p/110931/Zoho-People/) Overall cost and features were better on FreshTeam compared to Zoho People Review Source VR Verified Reviewer Head of Client Support Marketing and Advertising Used the software for: 2+ years ### "Nice tool for job postings" March 18, 2022 5.0 Support is fast to respond whenever I send a ticket to them. Pros We mainly use this for job postings and we integrate to our website. Cons I can’t view previous receipts unless I ask support. Review Source VR Verified Reviewer People Operations Manager Leisure, Travel & Tourism Used the software for: 6-12 months ### "Amazing product for Recruiters! " September 18, 2022 5.0 Freshteam has streamlined all of our recruitment needs along with that we were able to solve test feature as well with the help on integration. Overall a very good experience with freshteam!! Pros I liked everything about this software. Everything is really easy to manage and most importantly I love the reports feature which helps us in taking out the reports. Cons Interview timing slot feature can be improved i.e. introducing 15 mins slot as well Alternatives considered [Keka](https://www.capterra.com/p/149253/Keka/)[Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/) Reason for choosing Freshteam Ease of use, features and many more things!! Review Source AC Alain C. Operations Manager Information Technology and Services Used the software for: 2+ years ### "All what we need" July 8, 2021 5.0 Excellent ! It's helped us recruit new talents since 5 years. Pros It's very simple to set up : you can quickly manage to build a landing page for candidates to apply, branded with your company logo and colors. It offers a professionnal and neat looking window to the outside. I especially love the "job specific email" functionality, which allows candidates to just send an email in order to apply, and removes the need to dispatch a large number of incoming email on a single mailbox. Finally, the ability to build job specific workflows allows to streamline the whole recruitment process. Cons We have some performance issues quite regularly : pages are sometimes slow to load. Also, the talent pool would need to have more tools. Switched from [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Price. Review Source SRV Subba Rao V. President Non-Profit Organization Management Used the software for: 1-2 years ### "Freshteam at the Indian Support Center Inc Sydney" June 30, 2021 4.0 For our operations at the Indian Support Center, we find Freshteam to be the best fit and the price we are paying. Pros The entire process of recruitment and onboarding is so easy and new employees can be trained in a matter of two to three hours. Cons We would like to have more HRIS features in this software and integration with other software. We also want time and attendance module. Reason for choosing Freshteam Ease of use and pricing. Review Source VR Verified Reviewer Marketing Manager Information Technology and Services Used the software for: 6-12 months ### "Decent HR/Applicant Tracking Software" June 15, 2023 4.0 Pros The thing we were looking for the most was applicant tracking and PTO. This was solved by Freshteam. Cons Support is not as good as we'd hoped, but haven't had to use them too much. They aren't as responsive. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source MK Mia K. Recruitment manager Computer Software Used the software for: 6-12 months ### "Tool that really is worth it " July 1, 2021 4.0 Pros Biggest pro: - job posting easy to use - candidate management is almost instinctive - good reports are already built in Cons few details are missing - like font personalisation or header/title option Review Source PH Paige H. Finance Manager Broadcast Media Used the software for: 6-12 months ### "Great Tool for an HRIS Database" July 14, 2022 5.0 We never had an HRIS platform that we used globally before. This is the first time we have consolidated all this information in one place. Pros The most robust tool that we use in Freshteam is the HRIS portion. We use this as an employee database to track communications, contracts, and information. We went through a fundraising round and had to consolidate all of this information onto Freshteam quickly, and the process was super easy and streamlined! Cons We cannot connect it to our payroll software (Justworks) to upload information automatically. Alternatives considered [Zoho People](https://www.capterra.com/p/110931/Zoho-People/)[Hiver](https://www.capterra.com/p/142975/Hiver/) Review Source sB shweta B. Talent Acquisition Manager Computer Software Used the software for: 1-2 years ### "Great ATS with amazing UI" July 14, 2022 4.0 Pros Its User experience is good. As we are a team of 200 People, its easy to track multiple profiles under one Application tracking system and we found Freshteams after researching multiple other platforms and it is comfortable to use it. We have been using the same from last more than 1 year Cons Nothing as such right now what I can think of. I am really happy that it is integrated with other job boards like indeed and linkedin. Yes, as it is integrated with career website as well, there, the UI can be improved. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Reason for choosing Freshteam Cheaper, easy to use, good customer service Review Source CB Caitlin B. People Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Great recruiting software for a bargain price" June 29, 2021 5.0 It has been great. Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support. Pros Our company previously used a different ATS, and Freshteam is literally 5% of the price. It covers everything that we need for tracking candidates, setting up interviews, and keeping us all organized. Since I started using them a year ago, they've rolled out new features like a Zoom integration which has been a lifesaver. Cons There are some features that are either missing or that I haven't figured out how to use yet, like how to email candidates in Gmail and simultaneously log them in the ATS. There are some features in higher tier plans that I'd love but can't justify the cost (like adding more than one hiring manager to a position). The pre-written template emails are not very good but they're easy to rewrite and store! Switched from [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Cost Review Source VR Verified Reviewer Sr. BDM Import and Export Used the software for: 6-12 months ### "Overall experince is good" July 18, 2022 4.0 overall great experience. Pros Onboarding and profile searching. For freshers its easy to understand. Cons Reporting structure might be improved, some time i am not able to find the proper report. Review Source MK Madhur K. Lead Talent & Culture Computer Software Used the software for: 1-2 years ### "Freashteams Review from Madhur Khake (Dyte)" July 14, 2022 4.0 It's decent Pros Pricing, ease of integration, candidate tracking and easy of use. Cons Customer support & mails go to spam. This should be improved Reason for choosing Freshteam Pricing Review Source CA Christina A. People Manager Food & Beverages Used the software for: 1-2 years ### "life changing recruitment process" June 29, 2021 4.0 I completely recommend Freshteam to any company who is planning on scaling. It is really easy to track, and to collaborate with colleagues on this. Pros \- a really user friendly way of tracking candidates - very easy for the candidate' experience from the moment they apply to the moment they are officially an employee - onboarding and offboarding easy to do, with checklists included Cons maybe the employee page can be a bit more improved, I sometimes struggle with the settings with what employees can see on their end. Reason for choosing Freshteam When I joined the company we had People HR but it was awful so I looked into changing for another alternative, and my company uses freshsales too, so we wanted to be aligned with that, so that it made it easy for the recruitment managers to navigate around especially for the commercial team who uses freshsales every day! Review Source WL William L. Recruiting Manager Staffing and Recruiting Used the software for: 1-2 years ### "Best ATS/EIS Software of 2022!" July 14, 2022 5.0 This software has helped us tremendously. We went from a google sheet to this and we haven't looked back. We would take this software over any other, any day of the week! Pros This software is finally the software we were looking for. It is all in one, it is easy to use, it is a good pricing structure, and it is so helpful! Cons There is a delay when clicking through the candidates, but we have tens of thousands of applicants in it so it makes sense! Review Source PK Praveen K. Recruitment Associate Information Technology and Services Used the software for: Less than 6 months ### "Freashteam is best worth to it's price" July 1, 2021 4.0 I would rate 9 on 10 one point lost for an important feature we were expecting Please do add a bulk screening option based on certain keywords in the resume Pros Adding employees is very simple Good integrations Friendly design Cons no Bulk screening of resumes based on few keywords Alternatives considered [Breezy](https://www.capterra.com/p/141702/Breezy-HR/) Review Source RC Raphael C. Operations Real Estate Used the software for: Less than 6 months ### "Early Stage Start-Up Review" July 14, 2022 4.0 Pros All of the features within the platform provide an excellent base for small start-ups looking to scale their team. We have been using FreshTeam from the point at which we were 4 people. We are currently 20+. The automatic workflows save a huge amount of time Cons There is no centralised scorecard for interviews. Alternatives considered [Workable](https://www.capterra.com/p/130175/Workable/) Review Source Similar Products Featured