# Page 5 | Freshteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Freshteam the right Recruiting solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166825/Freshteam/reviews --- Freshteam 4.4 (209) [View alternatives](https://www.capterra.com/p/166825/Freshteam/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of Freshteam ## Showing most helpful reviews Showing 101-125 of 209 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use KS Karen S. HR Computer Software Used the software for: 6-12 months ### "FreshTeams - great ATS, great cost" September 28, 2020 5.0 Great customer service overall. For a small company that does a decent amount of hiring it is sufficient and everything we need! Pros The amount of features for the cost. Ex: you can schedule interviews from the ATS, you can bulk email, you can email directly from the ATS. Easy to view candidates - you can see a list or by stage. You can edit the stages and customize almost everything. Cons I wish there was a way to schedule emails to send out to candidates ahead of time (ex: if I see a candidate at night I wish there was a way to schedule the phone interview request to go out in the morning). Reason for choosing Freshteam Cost and what it includes. Review Source AM Arjun M. Art director Health, Wellness and Fitness Used the software for: 1-2 years ### "Smooth and easy of access " July 14, 2022 5.0 Pros Management is easy and helps keep a track Cons The Ui is a bit old school can be made better Review Source JM Jacob M. Head of Venture Operations Venture Capital & Private Equity Used the software for: 6-12 months ### "Freshteams is working for our size of organization" July 15, 2022 5.0 Freshteams was easy to rollout with our organization and is great for our recruiting needs. Pros Its great how easily you can add new candidates to the platform and schedule interviews. Cons Interview Feedback cards are difficult to get filled out by internal employees, would love a way to ping them easily. Do not like the way you move a candidate along the process as some buckets are locked. Reason for choosing Freshteam ADP Workforce, GreenHouse Review Source WS Will S. Chief of Staff Real Estate Used the software for: 2+ years ### "Great solution for hiring management" July 14, 2022 4.0 Great experience! Pros Ease of onboarding and use. Great tool for our team to transparently see our hiring process and who is in what stage. Cons Sometimes hard to sync various hiring sites (specifically LinkedIn) Review Source AP Adam P. It Director Real Estate Used the software for: 6-12 months ### "FreshTeam - breath of fresh air" July 5, 2021 5.0 This product has Pros This product was so quick and easy to deploy to the team, even the less technically minded team members were at ease from the start. No longer searching through emails or job boards, everything is in one easy place Cons It is very difficult to find fault, nothing springs to mind Review Source VR Verified Reviewer Head of software ops Information Technology and Services Used the software for: 6-12 months ### "Great software" July 1, 2021 5.0 great Pros Easy to use and set up. Adding holiday allowances was easy to manage Cons Price is a bit expensive and company holidays can be bit better to look at Alternatives considered [absence.io](https://www.capterra.com/p/153192/absence-io/) Reason for choosing Freshteam cheaper Review Source Allen S. Head of Customer Success Consumer Electronics Used the software for: 1-2 years ### "ANother great offering by Freshworks" May 17, 2019 4.0 Very positive, I have recommended it to clients on multiple occasions. Pros As an executive at a startup I am a big fan of most of Freshworks offerings. I have extensive experiance in the ATS space, for an out of the box ATS solution that is easy to deploy you can't go wrong with Freshteam. The low TCO makes it easy to scale from a budget standpoint. Cons Some UI areas could use some work, and Freshworks needs to maybe assign more resources to the knowledgebase support side of things. Review Source US Ujjwal S. CEO Financial Services Used the software for: Less than 6 months ### "Best in Market, Need to workout " June 30, 2021 5.0 Awesome experience. Still you need to manage payroll and reimbursement by your own Pros Very detailed features available in this Saas model software. Cons Payroll not available in India, I am expecting this. Alternatives considered [Sage HRMS](https://www.capterra.com/p/227236/Sage-HRMS/) Reason for choosing Freshteam Best in features for my team needs. And overall experience is best. Review Source US Ursah S. HR Admin Telecommunications Used the software for: Less than 6 months ### "A small teams dream!" July 25, 2022 5.0 Easy, quick and effective. Pros The platform is great for small teams. It gives you everything you need at an affordable cost. Cons I would say features like growth structures or training calendars would be nice. Reason for choosing Freshteam Fresh team had everything we needed. Review Source AH Andy H. Tech Director Telecommunications Used the software for: 2+ years ### "Excellent Product" July 14, 2022 5.0 Our overall management of our team has improved dramatically, we have gone from manual processes, which were hard to control to a streamlined approach, which is liked by admins and users Pros Freshteam is an intuitive, easy to use and administer product, that takes the hassle out of people / team management. Cons We has a few integration issues, but nothing that wasn't solved Review Source KG Kamal G. Senior HR Manager E-Learning Used the software for: Less than 6 months ### "Amazing recruitment portal with all the required fields" June 29, 2021 5.0 We zeroed in this software after seeing many software's in the market. The sales team are very friendly and quick when approached. Don't had any regrets are one bad day after purchasing this software. This software had reduced many manual working, data entry work of my recruiting team, Pros Software is ready to use, customizable and can be used for different hirings for different departments. Even without a software team this can be purchased and can start. UI are not boring and daily recruitment needs are immediately addressed Cons As far as i dont see anything now. Can be linked to Naukri platform also. Reason for choosing Freshteam Software is ready to use, customizable and thought it can be used for different hirings for different departments. Review Source VR Verified Reviewer Founder Computer Software Used the software for: 1-2 years ### "Efficient HR" June 30, 2021 4.0 Good synergy with Freshworks ecosystem of products Pros Lots of features right from employee leave tracking to payroll management to applicant tracking for job roles Cons Some more integrations with ATS systems, mre API integration options Review Source DM Deborah M. Foundation Administrator Fund-Raising Used the software for: Less than 6 months ### "Saves time and stress" July 2, 2021 5.0 Pros Ease of tracking selection process for each candidate and communicating with the search team. Cons That the trial version included more bells and whistles than I anticipated. I expected I was getting a trial of the level I was signing up for. Good marketing because once I had used the features, I did want to keep them. Review Source AK Allen K. Owner Furniture Used the software for: I used a free trial ### "Amazing system " June 30, 2021 5.0 Im in love with it. Pros I love everything about this program. Simple to use and set up to the needs of my business Cons I have no complaints at all. This program is simple. Review Source DK Deepa K. Recruitment Information Technology and Services Used the software for: 6-12 months ### "Anonymus" January 14, 2023 3.0 Its good but quite a few features can be made better Pros Ease of use and profile tracking. Interview scheduling Cons Reports, reports are complimated and not very easy to customize Review Source TB Tiffani B. Sales Professional Staffing and Recruiting Used the software for: Less than 6 months ### "Inexpensive Applicant Tracking System " October 24, 2020 5.0 Pros What I like most about the Freshteam software is the price point. I started my staffing firm at the beginning of 2020. Due to having a small budget and the effects of Covid-19, I needed an inexpensive software to use to grow my business. Once speaking with a representative I decided to signup to use the system. Cons After signing up, I noticed a main feature that was missing in the package I signed up for, which was the ability to create jobs in different cities or states. I am currently limited to where I can post jobs. Alternatives considered [JazzHR](https://www.capterra.com/p/87750/JazzHR/) Reason for choosing Freshteam I choose Freshteam over the alternative product due to the price; however, I will be switching soon to JazzHR because it provides me with all the features I need. Review Source AA Aliyaan A. Admin/CEO Computer & Network Security Used the software for: 6-12 months ### "Great piece of software" June 29, 2021 5.0 Pros Great piece of software. It’s really easy to use from set up to the end Cons Should be able to integrate it within our system Review Source ayush D. Program Leader Non-Profit Organization Management Used the software for: Less than 6 months ### "Not completely meet to our expectation" October 8, 2018 3.0 Not satisfied with the Freshteam application as my requirement not fulfilled Pros The product is not completely meet our expectation, but it still has some basic functions which we can try like: Posting job, managing candidates, Stream pipeline structure, Uploading candidate using different methods like cv and .doc files, Publishing to the third party application. Scheduling interview. Cons The big cons from my organization side are restructuring pipeline. 1. In our organization, we follow several steps to select candidates which we won't put in the predefined pipeline. 2. Another thing is bulk scheduling of the interview which is not supported by the platform. 3. We are not able to fully customize form fields. and 4. The last one is, sometimes we need to follow the different step(pipeline ) to the special job which is again not possible in the freshteam. Review Source JS Jennifer S. Managing Coordinator Education Management Used the software for: Less than 6 months ### "Review" July 14, 2022 5.0 Pros The ease of use and the navigation. No more calling meetings and handing out paperwork…or wait for it to get submitted. Cons I am just getting familiar with the product, so I haven’t found any cons at this time. Review Source JM Jaya M. Founder Human Resources Used the software for: 6-12 months ### "Freshteam review" July 14, 2022 5.0 Overall it's good Pros Usability, it's user friendly as it is easy to use Cons Initially was difficult to track applications. Review Source Aviva R. COO Civic & Social Organization Used the software for: 1-2 years ### "Good price, but confusing interface" July 18, 2022 4.0 Pros Freshteam was available for a good price for a startup and made it easy to automate applicant tracking Cons There were some parts of the interface - notably adding users - that were not intuitive Review Source RJS Racheal Jane S. Manager - Branding and Communications Health, Wellness and Fitness Used the software for: 2+ years ### "Freshteam is so user-friendly! " July 14, 2022 5.0 Pros It's really easy to use. All features are useful. Cons Nothing bad. The software makes everything super easy for us. Review Source VR Verified Reviewer Managing Director Publishing Used the software for: I used a free trial ### "Good option for micro-businesses" July 11, 2021 5.0 It worked well and did everything we were looking for - at no cost! Pros Freshteam was very easy to setup and integrate into our website (embedding). Cons There was nothing that I liked least about the software. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Review Source SM Steffi M. HR Manager Information Technology and Services Used the software for: Less than 6 months ### "Efficient solution for onboarding" June 29, 2021 5.0 Freshteam has saved my time in onboarding exceptionally. I use it for end-to-end onboarding. It helps me stay organized and be on track with leads in hiring. Pros UI is pretty easy to use Integration with existing tools could be done with ease and quite efficient simplified scheduling and hiring Cons The navigation could be tricky sometimes. Alternatives considered [Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/) Switched from [LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/) The UI was bad in Recruiter Lite, not worth the money when most of the features were not available despite paying for a premium version. Review Source JM Jonathan M. I.T. Administrator Legal Services Used the software for: 6-12 months ### "Freshteam is an easy-to-use and robust Org Chart and Directory builder, with features to spare" August 22, 2019 5.0 Freshteam has given a new lease on life, so to speak, to our HR team and dramatically improved our tracking and maintaining information about our teams. Pros The interface is sleek and intuitive. It's incredibly easy to set up and get an Org Chart started, and build an employee directory with as much or as little information as you need for your company's needs. Additional custom fields can be added, and existing fields can be removed if they're irrelevant to your needs. Cons Each user needs an individual email account, which makes it hard to track teams where some eployees only use a shared/team email account. It also doesn't have much in the way of customizing the little overview cards for employees, so you can end up with irrelevant information showing there, or miss out on relevant info that you end up having to click into the full view to see (such as Phone number) Review Source Similar Products Featured