# Page 8 | Freshteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Freshteam the right Recruiting solution for you? Explore 209 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166825/Freshteam/reviews

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Freshteam

4.4 (209)

[View alternatives](https://www.capterra.com/p/166825/Freshteam/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of Freshteam

## Showing most helpful reviews

Showing 176-200 of 209 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Amogh J.  
CEO  
Computer Software  
Used the software for: Less than 6 months

### "Worst Customer Service"

June 13, 2020

4.0

I bought $50 per month option and was never able to post a job because never got my issues with customer support resolved.

Pros

Ease of UI. I understood how the software works quickly.

Cons

Customer service was terrible. They take 4 days to reply and live chat feature does not work either.

Review Source

NM

Nicole M.  
Office Manager  
Construction  
Used the software for: Less than 6 months

### "Great HR Tool"

July 15, 2022

4.0

Pros

This software is easy to use, quick to implement, and fuss free to keep updated.

Cons

This is a no frills software. I feel like it would t hurt to have more customization options Available.

Review Source

SR

Sidhartha R.  
Head of Research  
Computer Software  
Used the software for: I used a free trial

### "Good for initial stage startup"

July 14, 2021

4.0

Pros

I liked the host of features the candidate tracking system and the job posting feature.

Cons

The initial time to learn about the product was a lot.

Alternatives considered

[Lever](https://www.capterra.com/p/142452/Lever/)

Review Source

NH

Nava H.  
Student  
Biotechnology  
Used the software for: 6-12 months

### "Freshteam"

December 4, 2018

5.0

Pros

I think this application is affordable for all sizes of businesses

Cons

I see almost no flaw for this special app

Review Source

KK

Kevin K.  
CEO  
Computer Hardware  
Used the software for: 6-12 months

### "Good for small businesses"

June 30, 2021

4.0

Overall good and useful software.

Pros

It's easy to use and even for small business there is a free version that has all you need.

Cons

The paid plans are for small business to expensive but luckily there is a free version. Good would be if there is a possibility of a custom domain for the free version as well.

Review Source

AS

Ankit S.  
CEO  
Music  
Used the software for: Less than 6 months

### "Best of all."

June 29, 2021

4.0

It's fantastic.

Pros

the ability to track leaves and the employee database feature.

Cons

It does not offer more leave options to the free version.

Review Source

XB

Xavier B.  
Director  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Recruiting saving time "

July 14, 2021

4.0

Allow us to save time on the selection process by using the screening formats

Pros

The automation feature save you a ton of time

Cons

No possibility to built your own assessment and do recorded video questions

Reason for choosing Freshteam

Price features relationship

Review Source

SG

Shankar G.  
Cofounder  
Computer Software  
Used the software for: Less than 6 months

### "Overall it is a nice product"

June 29, 2021

4.0

Pros

\- job postings flexibility - branding - notifications

Cons

\- lack of flexibility with employee database management

Alternatives considered

[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)

Reason for choosing Freshteam

familiarity

Review Source

GN

Giulio N.  
\-  
Computer Games  
Used the software for: I used a free trial

### "Good platform, unfortunately no good experience with customer service"

September 30, 2021

4.0

Pros

The number of features is fantastic! The interface is also very good and clearly designed, so you can find everything you need quite quickly. There used to be flat prices for 50 users. That's what I liked about Freshteam, too.

Cons

The price change recently was huge. Customer service was not particularly quick to respond to questions, and in some cases there was no response at all to queries. There are also too many channels, you don't even know how to turn where.

Review Source

KW

Katarzyna W.  
Technical Support Specialist  
Computer Software  
Used the software for: I used a free trial

### "Freshteam is easy and great app!"

February 26, 2023

5.0

Pros

That I could have all the info I needed to gather in one place, that it integrated with other software that we use easily and nicely, and the ease of implementing and customizing it. Oh, and the support team is really quick and responsive whenever I had any questions.

Cons

I can't think of anything that I would dislike about this software.

Review Source

DS

Derek S.  
Co-Founder  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Powerful tools"

July 14, 2022

4.0

Pros

Has about all of the features you could ask for

Cons

Customer service was pretty slow to fix a small but important bug

Review Source

VR

Verified Reviewer  
VP of Data  
Civic & Social Organization  
Used the software for: 6-12 months

### "Great Job Posting Functionality But Too Complicated "

December 14, 2019

4.0

Pros

It is very easy to post to many job boards through one interface.

Cons

Setting up the automation isn’t intuitive. There’s also no friendly way to test the job to make sure it is working

Review Source

iF

ibrahim F.  
CEO  
E-Learning  
Used the software for: Less than 6 months

### "Good tool"

July 1, 2021

4.0

cool but shit customer service.

Pros

ease of use when using the product. takes a lot of our plate

Cons

customer support and getting something resolved.

Review Source

IG

Ishaan G.  
Product Marketing Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "A big boost to the ATS"

July 13, 2021

5.0

I would highly recommend freshteam to all my colleagues

Pros

The product is already integrated with major social media platforms, which gives the ease of posting job across the platforms.

Cons

The product has host of features in it so for a newbie it often becomes challenging to navigate

Review Source

Jaime M.  
CEO  
Commercial Real Estate  
Used the software for: Less than 6 months

### "A bit difficult to use"

July 9, 2021

3.0

Pros

Tha fact that it had a web for my compnay and it was very cheap

Cons

A bit difficult to use and doesnt have video interviews

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

Breezy i had to pay (a lot) and at the moment I'm too small

Review Source

JG

Judy G.  
Human Resources Management  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Avoid at all costs!"

March 30, 2021

1.0

Pros

None. They wasted our time and money. Disgraceful service

Cons

Scammers. Take money from you, but don't provide the service on their website. Support literally non-existent.

Review Source

SK

Sunil K.  
CSD Mgr  
Transportation/Trucking/Railroad  
Used the software for: I used a free trial

### "Product review"

July 14, 2022

5.0

My overall experience with this product is good

Pros

easy to use to manage client data without any issue

Cons

working smoothly without any technical errors

Review Source

sM

stephane M.  
CEO  
Financial Services  
Used the software for: 6-12 months

### "Great recruiting platform"

July 1, 2021

5.0

Pros

application tracking workflow (career site, collaboration, ...)

Cons

no cons really, but we only used the software for the recruitment process, not employees management

Review Source

AJ

Aunjane J.  
Recruiter  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Good App but difficult to navigate"

December 13, 2019

4.0

It was great and I would have been more appreciative of it after the experience I have now.

Pros

I mostly liked the layout and interview scheduling feature that would remind me via email so I didn't forget upcoming appointments.

Cons

There was no way to abbreviate a company name for our knowledge and being new to the company at the time was difficult as we could only assume based on the location but as we are added more companies it becomes more of a range it should definitely be utilized for more experienced but not those who are training to get in this industry.

Review Source

JC

James C.  
Product Owner  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Easy to use"

July 6, 2021

3.0

Pros

Was easy to get started. Features were adequate.

Cons

Lacked some refinement and a bit sluggish.

Reason for choosing Freshteam

Free tier.

Review Source

Alejandro H.  
Networking Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Do you want to have way more control about the hiring process in your company? this is what you need"

February 27, 2018

4.0

Great tool for all your company hiring needs.

Pros

Everything you need to recruit new blood for your company, how to select, keep track of candidates data, docs and resume. you can schedule interviews, go back to the candidates pool for another candidate, send and track offers. all employees files. great tool

Cons

The only missing on this is a assessment tool to make tests. and the price is goof for medium large companies but high for very small business.

Review Source

DH

Dave H.  
HR Director  
Financial Services  
Used the software for: 6-12 months

### "Great solution for organizations looking for an Applicant Tracking Software"

October 6, 2020

4.0

Pros

Ability to easily post to all recruitment platforms

Cons

No cons observed with using the software

Review Source

SD

Sarah D.  
HR Manager  
Staffing and Recruiting  
Used the software for: I used a free trial

### "Easy to use"

July 13, 2021

4.0

Pros

Super easy to use and they offered guides to help figure out the software. Great for internal employee records.

Cons

I cannot think of any cons at the moment.

Alternatives considered

[Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)

Reason for choosing Freshteam

Just tried out with the free version. Most other products don't offer a free plan, only a trial period.

Review Source

RN

Richa N.  
AM-HR  
Information Technology and Services  
Used the software for: I used a free trial

### "Nice ATS If you are a starting up with the company"

June 29, 2021

5.0

Pros

ATS system- it eased my manual work doing every it on excel and maintaining has been tedious for me. This sys helped me manage everything in one go.

Cons

Cost, It is costly for small organizations that are starting up.

Review Source

DB

Daniela B.  
Customer Success Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Freshteam is am excellent tool for recruiting! "

July 14, 2021

5.0

Pros

Ease of use, intuitive. Seamless config.

Cons

Lack of connection with some platforms.

Review Source

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