Who Uses This Software?

Home daycare providers, sponsors, and centers.


Average Ratings

34 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Minute Menu Systems
  • www.minutemenu.com/
  • Founded 1993
  • United States

About KidKare

KidKare lets you manage your daycare business from your desktop, laptop, tablet, or mobile device. Efficient childcare management means less time on business tasks and more time with children.


KidKare Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

KidKare Reviews Recently Reviewed!


Over all it has been great. Few issues but always taken care quickly.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I Can add the children's pictures when i enrolled them which it makes it nice to be able to see their picture. ., it was easy to learn from coming from Minute Menu. Having this program has allowed me to have less paper work., and more time with the kids. When my helper is here to help the features are easy for her to understand and save. It's is nice to be able to review the entries on the 5 day attendance section. Even thou I dont do paper work I still copy weekly attendance and weekly menus for parents to view.

Cons: Can't easily make rotating monthly food menus. I've tried and they always get transferred from Sunday to Thursday. No matter what i do. Date of birth in MM use to calculate the exact date of Birth (like: 3 yrs 9 months) when i click on their name. Now we have to go to attendance or something to retrieve. Not understanding why we have to clock a child in if we put in to go by what we put in as what is on the enrollment form. ????? I'd like to see something to where we can print in COLOR the week menu for just a week at a time on one sheet like it was on MM, now it's in only Black and white and prints on to many pages and by month cont.... We are required to post weekly menu so it has us making and writing out menu on paper. WOULD LOVE for it to be in color.

Overall: Helps me enter kids menu and attendance .

Disappointing, abysmal performance

Jan 18, 2018
1/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Web based application you can access from any device, simple data entry Nothing else to say good about this product, however, there aren't enough characters in the con category

Cons: Providers were forced to switch to this new program no later than October 2017. Once switched you quickly find that multiple features we had access to in Minute Menu were no longer available. On top of that, not all the reports work correctly, payments are not processing on time, not all invoices generate appropriately, parents have been double invoiced, parents were sent invoices from providers in other states with other children's names, child care rate, the providers name, address, and EIN number. There's also been instances of data being dropped out of the program that had been previously saved by the provider. The customer service is best described as non existent. It may take MONTHS for them to respond to a help ticket, that is if they respond at all. You will also find that your help tickets will get "closed" with zero communication and without the issue being resolved. We have been assured that the issues would get better, but in fact, the issues seem to be coming more and more regularly. This company absolutely does not provide what they promised or what we are paying for. IF you choose to use this program you will find yourself spending extra time re-entering information you've already input, calming parents down about double bills, and most likely experience getting your money late on a regular basis. There are other programs out there, I would suggest you find them because you will find nothing but frustration with KidKare.

Overall: electronic reporting to CACFP

Someone is making money hand over fist with this software and problems are still not being fixed.

Jan 04, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I like that it is a web-based program so it is accessible from any device when it is working correctly.

Cons: Accounting stuff never migrated over from Minute Menu when I was told it would. I don't trust that the program is adding up all my reports correctly so there fore I have to put extra time in entering it all into a program that is trust worthy. I have never been so scared to print reports for taxes as I am this year and I have been in the business for 15 plus years. When you do run reports it is 30 pages long when in Minute Menu it was at least half that. Consistently bumping me out and making me log back in every time I leave it sit idle for a little bit. Can not enter 2017 invoices or expenses after December 31, 2017. It will not let you change the date to a date in the previous year. Print button for reports is not available in all web browser. When you do get a report to print it prints a message on the top of the report about some kind of discrimination-which does not pertain to any report in KK. The program assumes when a child turns 5 years old that they are in school, which indeed they are not. So then we get disallowed meals because we claim them for all meals during the day. If you don't go back into child information and change it you are not being paid correctly from your food program. Never had to double check all of this stuff in Minute Menu. Can't run emergency numbers/pickup reports to have sitting by our phone like you could in Minute Menu. You get a spinning wheel many times when trying to enter things. No choice but to log out and come back in w/ problems

I have been using KidKare as MMK then KK. It helps up keep track of everything pretty well.

Jul 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Web based! Love that I can access it from my phone or tablet. I like that my teachers can login and complete attendance.

Cons: I hate the look of the invoices. The web address at the bottom confuses my clients, they try to login to it. I also don't like the look of the new invoices, they are small and crammed up into the top 2/3 of the page. I miss having a report to print for birthdays, emergency contacts, etc. I would also like to see a printable weekly attendance schedule. We fill in the hours the child is in care in their general info, the software should be able to print out a daily or weekly roster with those hours filled in. It helps to plan coverage since we are a ratio driven program.

Terrible in every single way.

Jan 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It's almost better than nothing. But not quite. Due to an unfortunate government contract, I am required to use this system. I was previously using pen and paper to report childcare attendance and meals. This is astoundingly worse than that.

Cons: Terrible user interface. Updates are slow and sloppy, leaving numerous errors for the user to fix. Server gets bogged down. Too much personal information is required for children and their families. Menus and functions are confusing and poorly designed. There is nothing good or useful about this system at all in any way and the creator should feel bad about himself. He did a bad thing and he should feel bad.

Terrible system since switching from Minute Menu--They can't seem to get things to work properly.

Dec 01, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: I like that this is a web-based program so it is accessible from any device & because of this, I especially like that my parents can check their child in very easily on a designated tablet.

Cons: This is the same company that owned Minute Menu. They tested this program for many months before completely discontinuing Minute Menu. Because of that, one would assume the program actually worked. Where do I start on the "Cons"? ... For starters, the program randomly doesn't save data that was previously saved, such as the meals & times entered for the children in care (a requirement necessary to submit to the USDA Food Program), the forms & reports this program offers are a slim selection from what the MM program offered which most often results in significantly more time added to my work load. Don't expect an actual receipt to give to parents after posting payments to accounts. All you will get is a statement of account, not an itemized receipt which is common practice when receiving payments in a business. Plan to add time in having to hand write on every statement what payment was made, the form of payment, etc. Beware of this ridiculous program.

Overall: only headaches thus far.

This program makes my everyday daycare routine so much easier. Can't live without it!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I love the check in/out feature and the accounting is great. I would never be able to do my end of year taxes without this program keeping track of everything for me.

Cons: I miss being able to check off snacks for my kids with one easy click. I do not use the food program so I don't need to set a menu I just need to keep track of who gets snacks on what days. I use the total at the end of the year for taxes. Minute menu used to have this feature.

Very slow to load but the program makes it easy to track childcare expenses.

Jul 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It keeps my business records very organized. Makes it very easy to find tax information. I love keeping track of the food program and entering my meals in kidkare.

Cons: Slow to load. Timer just spins so often. I miss some of the features of minute menu such as being able to print an energency contact list and a birthday calendar.

Overall: It helps me track expenses and balance my budget.

Great software for family child care!!

Jul 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Besides using it for the food program the accounting package is good for my size business. The ability to print reports for your accountant. Overall, love this program.

Cons: Maneuvering around to different reports takes a little time to get use to. Customer service takes a few minutes to speak to when you need to ask a question.

saves so much time

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: all children's information is recorded so I don't have to enter their info everyday. It keeps trackof their birthday. Choices of food are easy tomake

Cons: takes a few seconds for meal to be saved. I'm usually in a hurry and when I enter meal I usually get an error message.

Overall: I don't have to use paper menus and I can always go back to check my work

Not good since usage began in 2017

Dec 07, 2017
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: Web based software allow you to log any from any device anywhere, the menu is easy to navigate, technical support could be stronger.

Cons: I have have lost thousands of dollars in reports for expenses and income. You enter your data, however when you print your accounting reports they are off by several thousand dollars. I have also had a issue where the ACH billing within the software double and triple billed my clients bank accounts. Support is very slow to correct and address ongoing issues and will report issue resolved when in fact it is not. The software has been a huge hindrance on my daily operations in regards to account and payables.

Overall: None.

Am mostly pleased

Jul 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use. Double checking my food forms with your reports and organizing my income and expenses. Also keeps food logs for CACFP.

Cons: Old program had daily forms that could go home to parents explaining what we did during the day and a short note about how the child was that day. This program lacks that and I miss it.

I like being able to go to the computer and everything I need is always at my fingertips!!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that the kids kare program is so easy to navigate and that it has everything we need whenever we need it.

Cons: I don't have anything negative to say. Maybe I wish there were more options in the pre selected groups! That helps when I make my weekly menus. Other than that you're doing a good job!

My experience is great! The most important is organizing my bookkeeping for taxes.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Organizes for taxes, keeps records of the food serviced & children attendance. Very easy to use to keep track of tuition and billing parents.

Cons: Don't organize child by Birthday or age & to organize parent info, to print for multiple use. It also don't organize by store, to get totals spent there.

Always very helpful

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very easy to navigate and submit daily meal records. I love that I am able do it all right in my phone.

Cons: Sometimes changes are done to the site that take time to get use to. There has been a few evenings that I wasn't able to get the site to load.

Overall: Love being able to do it all on my phone

Great for record keeping

Jul 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy tax prep. My tax preperor loves the forms that I print off with my tax info on them. I recommend this program!

Cons: Not user friendly. Just to put a child's picture with their profile took me a while to figure out. It took a parent a while on their side of the program as well.

Accounting

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The accounting. I use the invoices. love the email and payment on line. My parents rely like that they can pay in line.

Cons: The reports are hard to navigate sometimes. and sometimes they have the ring totals. The check in and out has to meany steps.

Overall: Accounting

After the change, I really thought it is user friendly. Change is always tuff in the beginning.

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the record keeping. It makes it much easier at tax time. The meals and times of children in and out makes documenting easier. The program easily tracks meals daily.

Cons: Sometimes it runs slow but that may be on our end. It seems to run slow on the last days of the month when people are submitting their claims. I have not really found anything that I really dislike on the program.

Once it "upgraded" in July 2017, lots of lock outs, deleted info, loss of some features.

Jan 22, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money

Pros: This program had a lot of potential. Sounded like it would have everything I needed since it had accounting and nutrition in the same program.

Cons: Invoice were randomly deleted and reinstalled, double payments, lost some report capabilities, customer service was hard to get ahold of and frequently unhelpful.

Overall: Tax reports seemed to remain accurate

I love it it is much eww easy to check kids I.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: That everything is right there and they told all the stuff up for you and all my kids and food is right there and on the day I know what I am getting on the first of every month

Cons: The menu needs to be a little bit bigger they need to be little bit more variety They need to be more snap and less crackers Need more varieties for snacks

I like it

Jul 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is pretty easy to use, and I like all the things that it has to offer. Been using it since my food program started using it. I like that keeps track of meals and has ideas for meals.

Cons: Since it is new , there has been glitches. But they are getting them figured out. I lime that all my kids are automatically in the system . And the times of day and meals are easlaly recorded.

Overall: Easy way to get my meals of my kids to the people that they need to go to in order to get paid .

Hard to navigate at first

Jul 10, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money

Pros: Once I have figured out how it works I have enjoyed the easy way to record information. Still learning and have had a few challenges with use , working the bugs out.

Cons: Not easy to use if you don't have computer knowledge. Not sure why I have to have a minimum words for pros and cons on a survey

Very user friendly and is a great way to keep organized.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to follow prompts. I actually familiarized with kidkare on my own. Keeps me organized and professional.

Cons: Don't know what I'd do without it. I have not had negative experiences and don't expect to. At first, it was intimidating to go from paper tho software but this exceeded my expectations.

I have only had a good experience with Kid Kare.

Jul 22, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I can log in on my devices. I am not always in front of a computer so the convenience of the mobile apps is very important to me.

Cons: I am not a fan of having to repeat a process because it does not take it the first time but it doesn't happen often.

NOT WORTH IT! Bring back Minute Menu!

Jan 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: That it is online and I can use it from any device!

Cons: Forms not working properly! The company IGNORING paying customers!!! That they do not have all the tax forms I actually need working in time FOR TAX SEASON! I can't trust their program to have all my payments logged properly! They will close a tech ticket without ever actually answering my questions or fixing the problem!!

Overall: online access is the ONLY improvement over Minute Menu!

Not in love with it.

Jul 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Keeping up with parent fees and sending food program info and if you want more pros then up your program

Cons: Reliability needs lots of work and needs to bring back features providers ask for and it is ridiculous to put a word minimum on cons ect

The upgrade to KidKare has been rocky. I understand that new software has quirks but this seemed exc

Jul 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money

Pros: Being able to use on my cell phone to enter meals and attendance. Frustrated that billing doesn't work

Cons: Missing a lot of features that prior minute menu had. Like being able to run reports of birthdays and addresses

I use it for tracking my food program meals

Mar 27, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: I like how easy it is to log children in and out every day, but quite honestly, that is about it. MinuteMenu was so much better.

Cons: Kidkare is awful. Their customer service is terrible. They have had numerous accounting outages, and have cost family childcare providers a lot of money.

Smooth

Jul 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: All the features that I can access are great. The features are easy to use. I like being able to personalized the system for me.

Cons: Not all accessible for free. I don't like having to check in kids before I can enter meals. I wish there was more to access for free.

KidKare has been a disaster for me.

Jan 22, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: It's full of glitches, drops your information, takes far longer to use than minute menu, has a ton of features that don't make sense. Minute menu was slow and clunky, but it had this beat by 1000%. It's nearly unbearable to use!

Overall: None. It's a headache and is not getting any better.

Makes it so easy on tablet or mobile phone.

Jul 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Everything is right there for when you need. I wouldn't change anything thats on this program.

Cons: There is nothing that I dont like. I really enjoy using this website. If you change anything it wouldn't be for the best.

Overall: Just being at your fingetips.

Does the job intended too with the benefit of allowing credit cards.

Mar 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I use this program through my daycare provider for payment. I was really happy that the provider could now take credit cards, even for the small fee. Sure beats having to write checks all the time.

Cons: There is a small fee when using to pay a provider with credit card, but its a decent enough trade off to not having to write checks. Initial set up was glitchy with some options not showing up for a couple days. My provider also has an issue with printing menus that we have not been able to find a solution for yet.

Easy to use. Amazing features that make my job easier!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, and navigate through. I love all of the additional features (attendance, especially).

Cons: Once in a while, the program "freezes," and takes longer to enter information. With a strict schedule, I sometimes have to go back in after business hours to log everything in.

Overall: Excellent source of record keeping.

Being able to pay with credit card - Bonus!

Apr 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The biggest bonus of the system is being able to use a credit card. Before on other programs we could only use a bank draft or debit card. It automatically charges my card and sends a receipt and I don't have to remember to do anything.

Cons: There is a slight fee to be able to use a credit card for paying the provider, but given that you don't have to worry about reconciling a check book it is worth it.