Who Uses This Software?

Independent landlords, property managers, rental management companies, and residential property management companies.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Innago
  • innago.com
  • Founded 2016
  • United States

About Innago

Innago is clean, easy to use property management software for managing your rentals. Our customers are small, independent landlords that have one or two employees or handle everything themselves. They dont have a marketing team or an IT department. From day one, we've met and collaborated with these small-to-mid-sized landlords to produce an application they actually want to use. Weve avoided unnecessary features and focused on saving you time.


Innago Features

  • Credit Check
  • Expense Management
  • Online Payments
  • Owner Portal
  • Tax Management
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management

Innago Reviews Recently Reviewed!


Value driven for small business or personal rentals

Apr 30, 2018
3/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Comments: Can they make you a website? Yes, they can. Can you Ensign contracts etc? Yes, can sign leases online. Free Online applications. Rolled out in next 30 days. Tenant screening? Yes. Partnered with Transunion. Does it publish vacancies? No marketing of units. Doesn¿t post to any renting website. App? No app for the phone yet. Tenant communication - only through the portal and/or email them No Owner portal. Only one signal sign on.(can¿t have multiple sign ons), but you can set up accounts by owner. Does accounting sync to a bank account? To QBO, and multiple accounts can sync to one QBO, maybe? Renter insurance accountability? Nothing yet. Looking into it.

Pros: I love how their pricing works. It's a free product to use, it only costs you when a client pays through their system. They are definitely for the value driven.

Cons: Only one signal sign on.(can¿t have multiple sign ons), but you can set up accounts by owner. If you have multiple owners of different properties in your portfolio, you will need to set up an individual account for each. Hence why it is only good for small business or personal rentals. They don't have a lot of the features other software's like it has, but it has the core main few.

Very easy to use and adapt for new users

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The staff at Innago has always been helpful and kind. We especially appreciate that the system is uncomplicated to use.

Pros: I am new to using Innago and so far customer service has been great with all my questions in helping me get set up. The software itself has all the features and capabilities that help me for a smooth running of my business. We are very satisfied!

Innago Provides GREAT Customer Support!

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a great option for those who manage under 100 units (even under 50 units). It is great for student housing, as you can enter in your new leases in which you have pre-leased for the next leasing term. Many softwares will not allow you to do this. AMAZING customer support to help with any questions or problems you have.

Cons: It is a newer company, so there are still quite a few kinks. However, they are constantly making improvement and actually listen to the feedback you give them to make changes.

Stop chasing after tenants for rent, get innago

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great product to manage long term tenants. A must for anyone losing track of tenants and payments.

Pros: User freindly platform to track all properties tenants and rent Creates a profile for each individual tenant, sending them reminders and allowing them to pay their rent online Customize leases and documents, digitally sign then and keep them filled, generate invoices. All web based, accessible from anywhere Awesome customer care

Cons: Website could be a bit more easy to use, no app yet ( developer told me their working on updating UI)