# Page 8 | Innago Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Innago the right Property Management solution for you? Explore 515 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166893/Innago/reviews

---

Innago

4.9 (515)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated April 9th, 2026

# Page 8 - Reviews of Innago

## Showing most helpful reviews

Showing 176-200 of 515 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DR

Dustin R.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "New to being a landlord? Use Innago! "

January 22, 2025

5.0

I would recommend this to any landlord starting out.

Pros

The ease of use and packed feature list.

Cons

I wish that I could sign leases from my phone.

Review Source

SM

Sal M.  
CEO  
Entertainment  
Used the software for: Less than 6 months

### "Best Property Management software out there."

September 19, 2024

4.0

Pros

Excellent software for managing all my rentals. Excellent service support. Each time I called the support team I got a quick call back and my questions were answered. Maintenance function works great as well and the best of all is it's still for free!

Cons

The only thing to improve is that the rent payments are takeing too long to deposit in my account.

Review Source

SL

Sydney L.  
Landlord  
Real Estate  
Used the software for: 1-2 years

### "Innago helps me as a small landlord!"

March 13, 2025

5.0

Pros

It helps me collect rent remotely and keep a record of all my leases, maintenance requests, etc. Plus it is free!

Cons

It takes a few days for the rent money to be deposited.

Review Source

IC

Isaiah C.  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Time saved as landlord "

April 4, 2025

5.0

Pros

Ease of payment for my tenants and direct deposit for my accounts.

Cons

I’d like there to more banking software integrations.

Review Source

LE

Logan E.  
CPA  
Accounting  
Used the software for: Less than 6 months

### "All in one rental management software"

April 2, 2025

5.0

Pros

Ease of setup and having all rent and utility payments coming into one place.

Cons

It did take a couple days for the first payment to process, but that is pretty standard

Review Source

VR

Verified Reviewer  
Owner and CEO  
Real Estate  
Used the software for: Less than 6 months

### "Great property management app...for FREE!"

January 30, 2025

5.0

Overall experience has been great and figuring out a new feature every day

Pros

What I like most is that it is FREE but I have been pleasantly surprised by the rent collection feature.

Cons

Reporting is hard to understand and make use of in a way that makes sense to me

Review Source

SM

Sam M.  
Project Engineer  
Construction  
Used the software for: Less than 6 months

### "Innago - Great for beginners"

October 30, 2024

4.0

Overall, would certainly recommend to others getting started. I reviewed a number of competitor platforms but landed on Innago due to the number of built in features and pricing (free!).

Pros

Has just about every feature built into the platform that a beginner to mid-level property manager would need. On top of that, cannot beat the pricing. Once you learn how to navigate the platform, it's a great tool.

Cons

Some items were difficult to locate or took some time playing around to get the way I wanted.

Review Source

AT

Amy T.  
Property Manager  
Real Estate  
Used the software for: 6-12 months

### "Innago is a perfect landlord tool!"

August 22, 2024

5.0

Innago is a perfect landlord/property management software. It does everything we need for our 30+ properties

Pros

It does everything we need for our 30+ properties

Cons

Maintenance is done during business hours.

Switched from

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

Heard good things about Innago and its free for landlords

Review Source

IO

Ivan O.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great experience"

October 10, 2024

5.0

User-friendly and provides a comprehensive approach to managing the property.

Pros

It is free and it allows you to manage the property (collect money, get service requests, sign contracts, etc.).

Cons

As with every platform there is a learning curve, but nothing serious.

Review Source

YT

Yolondria T.  
Investor  
Real Estate  
Used the software for: Less than 6 months

### "Innago is user friendly and efficient"

May 8, 2025

5.0

My overall experience with Innage is great!

Pros

User friendly and very detailed. I like that all items I need to manage my property are in one place. The system walks you through how to set up and use each aspect of the website. I also like the direct connection to my bank from Innago.

Cons

No cons. I had a little glitch in verifying my bank account. The customer was excellent and prompt.

Review Source

JC

Jon C.  
Property Owner  
Real Estate  
Used the software for: 1-2 years

### "Great for small - medium property managers"

October 3, 2024

5.0

Pros

Very intuitive and clean user interface, excellent customer support, easy to use

Cons

Still a young company so some niche features are not fully mature, overall very good as they have made significant improvements quickly

Review Source

Leo L.  
COO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Rental Properties Made Easy!"

January 21, 2025

5.0

From setting up the property, to the background checks, through move in, Innago made the process extremely easy.

Pros

Their services allowed me to easily get our first renter setup and ready to move in.

Cons

I cannot think of anything I didn't like about Innago.

Review Source

PI

Peter I.  
Landlord  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use"

January 27, 2025

5.0

Five star experience. I am first time landlord and it made my process so easy

Pros

The ease to setup property, tenants and start to accept rent

Cons

Not much that I do not like. But maybe an opportunity to simplify the platform a little bit.

Review Source

KS

Kimber S.  
Admin  
Accounting  
Used the software for: Less than 6 months

### "Worth the research"

November 7, 2024

5.0

Researched all current and reputable rental agreement software and read innumerable positive reviews about switching to Innago from another company's software and gave it a go myself. I struggled just a little with the last part of the agreement but the tutorials and customer service are great. According to Reddit, some of these other companies are a real headache and not worth the time or money. Haven't had any hiccups since and my tenant is happy with it as well. Maintenance tracking is a fantastic feature.

Pros

Ease of use for landlord and tenant, quality and response time of support, important notifications and seamless EFT. We really like to track maintenance requests and receipts for tax purposes.

Cons

There were some slightly less than clear instructions in setup but customer service clears it up.

Review Source

MJ

Melissa J.  
CFO  
Real Estate  
Used the software for: Less than 6 months

### "Innago has simplified the payment process! - User Friendly-"

August 22, 2024

5.0

My overall experience thus far has been great.

Pros

I have recommended Innago to other property owners.

Cons

What I like the most is the ease of use.

Reason for choosing Innago

I chose Innago because of the ease of use and cost.

Switched from

[AppFolio Property Manager](https://www.capterra.com/p/92228/AppFolio-Property-Manager/)

The cost of AppFolio had become too much.

Review Source

WC

William C.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "Innago is a powerful rental software at a great price!"

August 22, 2024

5.0

While I have only been with Innago for a little over a month, it was intuitive and simple enough that I decided to move the rest of my portfolio over to the platform.

Pros

Innago makes it easy for me to manage my entire rental portfolio. It's a great software at an even better price, free.

Cons

The part I dislike most is only being able to send one document for signing at a time. This can take a while for each new resident to get through the entire onboarding process.

Switched from

[RentRedi](https://www.capterra.com/p/199707/RentRedi/)

The price was too much each month compared to Innago.

Review Source

KS

Kaushik S.  
Landlord  
Real Estate  
Used the software for: I used a free trial

### "One of the best free online rental property management software"

January 14, 2025

5.0

Superb ! As mentioned before, as a first time landlord, it made the whole process of renting my property a breeze.

Pros

The simplicity of the website, especially when you are first time landlord; it guides you through the whole process of renting your place starting from publishing your ad to collecting rent from the tenant.

Cons

It has worked out great for me and I am yet to come across one yet.

Review Source

TM

Trask M.  
Landlord  
Real Estate  
Used the software for: 6-12 months

### "Innago Review"

August 22, 2024

5.0

Pros

Quick and user friendly. Innago makes it easy for first-time landlords

Cons

The application section could use some more customizable features.

Review Source

TT

Tai T.  
Owner  
Hospitality  
Used the software for: Less than 6 months

### "Easy and simple for new landlords"

November 6, 2024

5.0

Simple and easy and I just feel safe using the software and making sure I have all the things needed to rent out my place.

Pros

I enjoy how simple it is, and being a new landlord, it provides me step by step and communicates with my tennants.

Cons

So far I haven't found anything that I didnt like. Maybe the lease section that was hard to get signatures so that could be updated.

Review Source

AB

Ananya B.  
coo  
Real Estate  
Used the software for: Less than 6 months

### "Happy Innago customer!"

October 3, 2024

5.0

Great so far, easy to use for me and client found it simple as well

Pros

Very easy to use and do the entire process from screening to lease and payments. Even my tenant found it super easy

Cons

Would like to upload videos for check in report

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 2+ years

### "Great free property management software!"

July 20, 2024

5.0

Pros

I did a lot of research on various property management softwares before going with Innago. Rent collection is seamless. It's very convenient for both landlords and tenants. The website is also user friendly! Overall, I'm happy with my decision!

Cons

It's still missing a few features, but they have implemented some enhancements throughout the years, such as being able to return security deposits through Innago. Also, sometimes the website glitches when logging in. The app can also be improved!

Review Source

BF

Brittany F.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Innago is the BEST option for small or private Landlords!"

June 12, 2024

5.0

Pros

I like that it gives me a professional look the most while being free for me to use. It is a great way to participate in the modern age w/o it being expensive for those of us who are using it for a unit or two. My only alternative would be traditional pen and paper which I like to avoid as someone younger myself!

Cons

It can be a bit overwhelming to start, but I think that argument could be made for any program when you are encountering a new UI.

Review Source

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Easy to use program"

September 26, 2024

5.0

Pros

I like how easy it was to set up and receive payments from my tenant.

Cons

The logging in process sometimes it can take a while (couple minutes) to get my access code texted to me. Could be my cell provider though. I also don't like how it asked me to go through the tutorial every time I log in.

Review Source

TN

Thanh N.  
Advisor  
Accounting  
Used the software for: Less than 6 months

### "Glad I joined Innago "

October 15, 2024

5.0

Pros

The monthly tenant reminder for rent payment and online payment deposited directly to bank account.

Cons

First time set up can be lengthy and overwhelming

Review Source

JA

Johana A.  
School Counselor  
Mental Health Care  
Used the software for: Less than 6 months

### "So Glad I Use Innago"

August 29, 2024

5.0

Very user friendly. I did not need a training to be able to use the innago. The tenant process from beginning to end is very smooth.

Pros

I love everything about Innago. What I love most is how everything is in one place. Application, background, credit and income verifications, the lease and even rent can be paid through Innago.

Cons

There is nothing that I dislike about Innago

Review Source

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.