Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
The augmented support solution is the number one solution for real time support with complex issues. It lets you add virtual elements in real time to the conversation. The virtual elements are shown in real time on both sides of the call. It adds great value, replacing long descriptions by a soft touch on the screen. Augmented support is a cloud based solution that lets you communicate worldwide with voice and video. Every smart device can connect to our server.
Provider
Viu More
Located In
Belgium
Foundation
2016
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Documentation, In Person
Support
Chat, Phone Support, Email/Help Desk
Field Service Market Customer Support Market
Content Source: Augmented Support
Green rating bars show the winning product based on the average rating and number of reviews.
Augmented Support Reviews
"First steps in AR in our operational environment"
Pros: User friendly, easy to install on Android (not tested on Apple) Decent support from ViuMore, frequent upgrades and new features.
Cons: Some improvement needed on the availability status when the used device goes into 'sleep' modus. If you don't use the glasses, a handheld or stand for tablet use is necessary for comfortable use.