---
title: "BILL Spend & Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is BILL Spend & Expense the right Aviation Maintenance solution for you? Explore 440 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/166905/Divvy/reviews/"
page_type: "reviews"
language: "en"
---

BILL Spend & Expense

4.7 (440)

[View alternatives](https://www.capterra.com/p/166905/Divvy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 16th, 2026

# Reviews of BILL Spend & Expense

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

JR

Jennifer R

TeacherE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months.

“What I like best about BILL Spend & Expense is that it gives real-time control, automation, and organization of spending, making expense tracking faster, easier, and more accurate.“

May 14, 2026

Abigail P

Manager, Accounts PayableIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I also find it challenging at times to map and integrate custom fields or make changes to existing fields.“

April 16, 2026

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“From an accounting perspective, it demonstrates strong performance in its ability to communicate and synchronize data with other systems.“

May 15, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side.“

September 16, 2025

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform is easy to implement and manage, and from a managerial perspective, it provides strong monitoring capabilities—making it an excellent program to use.“

May 15, 2026

CS

Carmel S

MediaMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“so it makes it impossible not to add them to my subscriptions and as a freelancer I do not have the ability to tolerate subscriptions that provide 0 value.“

July 5, 2025

Steve L

PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years.

“Easy to use with strong reporting features, making expense tracking and financial management efficient.“

May 28, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache.“

September 16, 2025

## Showing most helpful reviews

Showing 1-25 of 440 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maddie T.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "I appreciate how simple it is to keep track of invoices and receipts"

May 10, 2022

4.0

Divvy is a unique tool that provides an all-in-one solution for your needs. In addition to issuing the card, they also handle all of the associated expenses. All of our expenses are now coded in Accounting so that our field workers can simply submit receipts and a business reason and move on.

Pros

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Cons

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Switched from

[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/)

You can see that Divvy cares a lot about making the service better and better. A few weeks after I mentioned an issue we were having, he was talking to a development team about how to resolve it. For this reason I could be inclined to choose it.

Review Source

LT

Leah T.  
Research associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Use bill for your employees "

July 3, 2025

5.0

Overall it is an easy and quick way for my company to send money to me to complete my work. I would recommend for other companies to use bill.

Pros

It was a quick and easy process to start up. My job can load money and I can use the card the same day.

Cons

I do not have anything bad or negative to say about the setup or use of the app and or card. Nothing I liked least.

Switched from

[DivvyHQ](https://www.capterra.com/p/140459/DivvyHQ/)

It was My company, they decided to switch companies.

Review Source

VR

Verified Reviewer  
accounting support  
Accounting  
Used the software for: 6-12 months

### "Divvy is great "

September 16, 2025

1.0

BILL as a whole is hostile architecture as an accounting/business "solution." It's such a shame because Divvy is actually a great product!

Pros

BILL Spend & Expense, formerly Divvy, has a fantastic interface on both mobile and online app. If you have not had a receipt management/credit card management service for your team, this really DOES improve your life. The best part is that you can empower credit card users to handle their own receipts and transactions. Uploading and managing receipts is easy; issuing cards and creating "virtual cards" are all wonderful. This is my first spend management software experience, and whether Divvy is advanced or standard, it really has improved the workflow for expense and receipt management. Wahoo!

Cons

Oh boy. Stay away, stay far far away if you plan to use this with BILL's AR/AP side (Payables and Receivables). You will not have a dedicated account rep, which should be standard for corporate and industry clients. Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache. This was the suggested solution for-- you will not believe this -- our account was set up incorrectly and we were paying double in subscription fees. There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side. I'm so baffled that this has been our experience, and really caution anyone considering choosing BILL.

Review Source

Response from BILL

September 29, 2025

Thank you for your glowing review of BILL Spend &amp; Expense. We appreciate all your kind words. We want to apologize for the difficulty you had with the AP/AR side, including being double-billed and not getting the assistance you needed. If any help is still needed, please email us at feedback@hq.bill.com with your information, and someone from our team will contact you directly.

KT

Krystal T.  
Software Solutions Assoc  
Accounting  
Used the software for: 1-2 years

### "BSE is up to great things!"

November 21, 2023

4.0

I think BSE is a great efficiency tool. Coupled with it's low price of FREE-99, it offers great control over expenses in a real time capacity.

Pros

I love the transparency and opportunity to have a real time look into your company's spending and the ability to code and sync directly into QuickBooks.

Cons

The least robust features are reimbursements and account mappings. It is frustrating to take many steps to unmap and map custom fields. Make it in the same place at least.

Alternatives considered

[Workplace from Meta](https://www.capterra.com/p/168669/Workplace/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)

Reason for choosing BILL Spend & Expense

Price, demo was convincing and ease of use.

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

It was expensive & over complicated to manage.

Review Source

Response from BILL

November 28, 2023

Thank you Krystal for your feedback on BILL Spend & Expense. We are glad to hear that you enjoy having the ability to see real time spending and that the software syncs directly with QuickBooks. We apologize for any frustrations caused when doing reimbursements and account mapping. We will pass on your suggestion to have these two things in the same place to cut down on the steps you take to our development team. We are always looking for ways to improve the software for our users. If you have any other questions or concerns, please reach us directly at 1(855)229-3111.

Kelsi N.  
Accounting Project Manager  
Veterinary  
Used the software for: 6-12 months

### "Divvy is the BEST"

February 25, 2022

5.0

Amazing. I truly enjoyed working with our Implementation Manager and felt like they worked with us as a partner, not a client. They were willing to work with us on all of our many asks.

Pros

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

Cons

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

Alternatives considered

[Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing BILL Spend & Expense

Divvy had the best platform and price

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

We wanted to streamline our process and find a better product for our teammates.

Review Source

RG

Russell G.  
CTO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Terrible protection, abysmal service, avoid at all costs. "

December 6, 2024

1.0

Our overall experience with Bill was defined by one event which was handled so poorly and illegally that we feel like every potential customer should know. An employee’s locked car was broken into, and their credit cards were stolen. The thief took them and spent $1000 on the employee’s personal credit card before it was frozen but spent $36,000 on the company card without it ever being frozen. It was not until we called Bill that they even had any idea there was suspicious activity on the account despite the thief making repeat purchases at the apple store, expensive clothing stores, etc. that our company has zero history making purchases at. When the fraud claim was filed it was erroneously noted that the stolen card was still in the possession of the employee. While we attempted to correct this, Bill rejected the fraud claim and refused to appeal their decision. After months and months of talking with what must be everybody at the entire company, it is clear Bill has no intention of standing by their fraud policy and is looking for any trivial clerical error to reject the claim. Meanwhile, the employee’s tiny credit union, that apparently has a much better fraud protection algorithm than a $10B tech startup, refunded them the $1000 thirty minutes after they called to tell him he had suspicious activity on his account. This experience has been extremely damaging to our small business, but it would cost of more than the value of the loss to bring a lawsuit. Please avoid Bill as a service.

Pros

Bill's software is fine. It can be confusing when switching between all the sites, but overall it does what you would expect. One exception: their fraud protection algorithm is worse than your average credit union’s. So you should only use Bill if you are sure you will never lose a credit card, never have one stolen, or never use your cards. ;)

Cons

Bill's customer service is simply an abomination. They are impossible to contact, rude when you finally do, and literally illegal when they act. On top of this, the software is just not actually that great. We often hit hiccups with budgets not refilling, cards not working, frozen cards that cannot be unfrozen, and so on and so on. Their fraud protection is also abysmal. Your cards will basically never be shut off even if they are maxed out on repeat purchases at the apple store. Whereas any other card service would put a hold on the card and reach out to you for verification, Bill just lets it ride. Given that a typical company might have many cards in many places at once, this is particularly problematic. Overall, please avoid their services.

Switched from

[Brex](https://www.capterra.com/p/182054/Brex/)

We were told Bill was better. I wish we had not switched.

Review Source

Response from BILL

December 18, 2024

We appreciate you providing your feedback on Spend & Expense, Russell. We truly regret the experience you had with BILL Spend & Expense including our customer support and your corporate card. We have reached out to you thru your other site review to offer our assistance.

ES

Erin S.  
Accountant  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Buyer Beware!!!"

February 23, 2024

1.0

So fare it has been so bad, that we are considering going back to paper reimbursement forms and paying our employees on the payables side. At least they would receive their money sooner!

Pros

I liked the idea of using the app and making expense re-imbursements easier for the employees.

Cons

Unfortunately, the execution has been a nightmare! People cannot log in, the managers cannot see the details of what the expense is for. Employees have to wait over 2 weeks to get their money. There are not enough approval levels for our company policies. And don't even get me started on the customer service! Half the time they cannot even understand English. Even if they understand what you are saying, they have no idea how to fix it!

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing BILL Spend & Expense

We were already buying bill.com for AP. The payables side has been great. My only complaint about that is that there is no customer service number. You have to wait for them to call you back at their convenience like I have time to sit around waiting for a phone call. They usually call when I am in another meeting so it takes hours to get simple questions answered.

Review Source

Response from BILL

February 27, 2024

Thank you for providing feedback, Erin. We appreciate knowing that you were wanting an app that makes re-imbursements easier for employees. We are sorry to hear about your frustrations with them not being able to login, waiting to be paid, lack of approval levels and the concerns you had with reaching customer service. You can contact us at 1(435)731-5078 between Monday-Friday 7am MST-5pm MST for assistance at any time.

VR

Verified Reviewer  
Financial Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We love Divvy!"

December 15, 2022

5.0

Divvy has been great and everyone we have come in contact with has been very helpful. I have even been able to text the guy who helped us set everything up with any questions that have come up. Customer service has been excellent!

Pros

I love how seamlessly it syncs with QB online. Every employee loves the app, also!

Cons

There have been issues with employees receiving the verification emails due to the email our company uses, but we have worked out the kinks.

Alternatives considered

[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/)

Reason for choosing BILL Spend & Expense

Divvy had better features that our company would use.

Switched from

[Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/)

Bento charges a monthly fee and give no rewards for spending. Bento also refused to pay us back for a fraud charge.

Review Source

Brett W.  
Director of Finance  
Hospitality  
Used the software for: 6-12 months

### "Great Company Spend & Budgeting Tool"

October 24, 2019

5.0

We wanted a solution for our different departments to have control over their spend while making sure we still had firm controls and oversight in place. Divvy met all those requirements for free.

Pros

Divvy has a great budgeting tool that allows you to easily segment departments so that they are in control of their own spend. Their app is easy to use to keep track of reciepts and ensure your team is in compliance. Best of all everything is free.

Cons

Getting set up and a credit line is a bit cumbersome as I have seen other companies have a much easier onboarding and offer higher levels of credit.

Reason for choosing BILL Spend & Expense

Divvy had an overarching platform that allowed us insight into every user's actions.

Switched from

[Paystand](https://www.capterra.com/p/131733/PayStand/)

Teampay did not offer any credit and actually had a decent charge for their service. Budgeting was limited as well by vendor.

Review Source

MR

Mark R.  
Private Security  
Security and Investigations  
Used the software for: 6-12 months

### "Hidden Traps and Zero Warning A Financial Disaster for Small Businesses"

May 16, 2025

1.0

My experience with BILL Spend & Expense was disastrous. I was approved for a $24,000 line of credit and drew $13,000 to cover payroll, only to have the entire amount yanked from my bank account within days without any clear billing schedule or warning. This left my account severely overdrawn and put my business at serious financial risk. Their lack of communication, transparency, and consideration for how small businesses operate is unacceptable. I would never recommend this platform to any business owner who values stability, trust, and responsible financial practices.

Pros

Honestly, very little. Initially, the idea of having a line of credit with built-in expense tracking seemed promising. But any potential benefits were completely overshadowed by poor communication, lack of transparency, and practices that put small businesses at serious financial risk.

Cons

Their billing cycle is confusing and poorly communicated. I borrowed $13,000 to cover payroll, and just days later, they pulled the entire amount back from my business account without warning, sending my balance deep into the negative. There was no notice, no option to schedule repayment, and no transparency. This kind of unpredictable behavior is dangerous for any small business relying on stable cash flow. It felt predatory and completely negligent.

Review Source

Response from BILL

July 24, 2025

Mark, we sincerely apologize for the issues you encountered with your Spend &amp; Expense account. Your satisfaction is our top priority, and we are committed to providing a smooth and reliable experience for all our customers. We’d like to address your concerns promptly. Please reach out to us at feedback@hq.bill.com with your details, and someone from our team will get in touch with you directly. Alternatively, you can call directly at 1(855)229-3111.

LT

Luka T.  
Payroll manager  
Accounting  
Used the software for: Less than 6 months

### "Great tool"

October 1, 2025

5.0

Using Bill Spend & Expense has been a game changer for our company. The platform is intuitive, helps us stay on top of real-time spending, and makes reporting effortless.

Pros

I’ve been using Bill Spend & Expense for managing company spending, and it has completely streamlined the way we handle expenses.

Cons

As a new user I need some time to get used to it also certain reports or approval workflows may feel less flexible

Review Source

Response from BILL

October 16, 2025

Luka, we want to express our gratitude for your amazing review of BILL Spend &amp; Expense! We're so excited that our software has completely streamlined your organization's expense management, making it easy to manage your company's spending. We understand that a certain amount of time is needed to get used to the service, and that certain reports or approval workflows may feel less flexible. We appreciate that feedback and encourage you to share any other thoughts you may have, as we are always working hard to improve our software.

AG

Annie G.  
Sr. Accountant  
Accounting  
Used the software for: 2+ years

### "Great spend platform for small to medium size businesses "

February 22, 2025

5.0

Pros

BILL spend & expense provides real time tracking and automates expense management for employees. It seamlessly integrates with ERPS like Netsuite.

Cons

BILL spend and expense has limited international currency support and credit card limits.

Review Source

Response from BILL

February 27, 2025

Thank you, Annie, for your outstanding review of BILL Spend & Expense! We love hearing that you are enjoying the real-time tracking feature and the automated expense management for your employees. It's great to know that our software has seamlessly integrated with your accounting system. We appreciate your feedback regarding the limitations of international currency support and credit card limits. We always welcome your insights, as they help us improve your experience.

EB

Emma B.  
Accounting  
Telecommunications  
Used the software for: 6-12 months

### "A Game Changer for Us!"

September 12, 2023

5.0

With BIll spend and expense, it makes it very easy for us to keep track of employee expenses but everything about the platform is all amazing. We have cards for everyone but also virtual card feature is great. To be able to upload the receipt from the app and to also approve/disapprove charges is great. We are truly grateful.

Pros

The thing we loved the most is how easy and amazing the platform in general is. We also absolutely love the mobile receipt feature. We hated keeping track of receipts.

Cons

Honestly, nothing at this moment. We really love the product.

Review Source

Response from BILL

September 13, 2023

Thank you for your feedback Emma. We are glad that BILL Spend & Expense is easy to use and makes keeping track of receipts less stressful. Our goal with having both the physical and virtual cards is to make it more efficient when you have workers on the go, so we are happy that this works well for your team. If you have any concerns in the future please feel free to contact 1(855)229-3111.

KV

Kim V.  
COO  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Divvy changed the way we do business!"

September 15, 2022

4.0

Pros

Divvy gave us the ability to allow employees to pay for expenses with company funds as opposed to having to use their own funds and wait to be reimbursed. Divvy gives us the ability to manage requests "on the go". Divvy integrates with Quickbooks which is super helpful. Divvy rewards program fits our organization much better than previous rewards programs. It allows for multiple options and depending on what we have going on at the time, we utilize the various options given. Sometimes we take a statement credit, other times we use it for unexpected travel and yet sometimes, we find it most advantageous to receive a check that we can use for things like purchasing equipment that is needed we didn't budget for in a particular fiscal year.

Cons

It still has some quirks that need worked out. From what we understand, it is a fairly new software. When syncing with Quickbooks, it doesn't always seem to work correctly. We have had instances where receipts disappeared that were uploaded to the mobile app. It isn't quite as intuitive as other software in our opinion. The user interface could be improved. When you go back in to update a transaction after it has been synced, you have to remember to resync it. The problem with this is that there is nothing that prompts you to do so. Overall though, we would still recommend this software.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Review Source

VR

Verified Reviewer  
Assistant Controller  
Mental Health Care  
Used the software for: 1-2 years

### "Divvy makes everyone's job easier"

February 24, 2022

5.0

Divvy has been an enormous improvement to my company by putting purchasing into the hands of the end user, with adequate accounting & budget control. Our users now do not have to use their own money for business expenses and get reimbursed if they have a divvy card, and the accounting department has to do less purchasing/ordering for programs now that they can do it themselves. We are loving the constant updates that make the system more robust and flexible. The customer service is amazing, I always get timely and friendly help, and every feature of the system is well documented/explained so it is easy to understand.

Pros

Ease of use, customer service, customizability, constant improvements to the system and its capabilities

Cons

Slow loading of transaction data on the website, could use more robust pre-approval process including more than one approver of an expense before a funds transfer, & our physical card orders get lost/never delivered about 50% of the time

Reason for choosing BILL Spend & Expense

We did not consider other products.

Review Source

LH

Lindsey H.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Should still be in Beta - has a long ways to go..."

January 22, 2020

2.0

I have always been a pretty early adopter for new platforms and I have to say, DivvyPay should still be in Beta Mode. Divvy - you could be great. Really really great. But you have a long ways to go. I’m rooting for you, but looking for other options in the meantime. Stop spending advertising dollars and fix your issues.

Pros

\- The virtual cards are BRILLIANT (1 of only 2 reasons I stay) - The ease of classifications of transactions and how customizable they are, this a great thing for my accounting team! (2 of only 2 reasons I stay) - The cards look nice - Their customer service is responsive (They will not call you unless you are a new customer trying to get an account so do know that. There is no phone support after being a customer.)

Cons

\- The app is getting better, but still has very very limited features. - The bill pay feature; run as fast as you can from this. I have a vendor that still has not been paid and I approved and funded the transaction over a month ago. Divvy has made this a manual process and they actually call ever vendor you add into the platform. They can’t call me for support - but sure will call my vendors. Every vendor I have tried this with has complained about how rude the people are who call and the turn around time is horrific. Stop calling my vendors - learn to do this via email or text like every other institute. - Changing of banks - don’t do it. I am 5 days into this process with this very small task and it is still not complete. Again all manual. You call and request them to change your bank, they email you a form to fill out. Then you wait until they decide to email you a sign now document to fill out. Then you wait again. I have no idea what I am waiting for at this point. No follow up and nothing proactive unless you complain. Archaic. I have switched over every other service in a few clicks of a button - why can’t you all figure it out? - Rewards - forget them. You can’t use them until you have been with the platform for a year. (No one tells you this when you sign up) and their prices are always more expensive then a simple google search. Plus they charge you a service fee every time you use the points on travel.

Review Source

BM

Becky M.  
VP of Finance  
Research  
Used the software for: 6-12 months

### "Great for small business"

July 7, 2021

4.0

Overall, Divvy is very helpful. Their customer service reps are always very pleasant. My complaints are about the way the website and app function.

Pros

Divvy is great for tracking expenses and allows for employees to have their own card for purchases.

Cons

The worst part of Divvy is the approval process. It's not user friendly and doesn't make much sense. It can be a nightmare for companies that are audited.

Review Source

PE

Preston E.  
CFO  
Marketing and Advertising  
Used the software for: 2+ years

### "Divvy - Best There Ever Was"

December 5, 2022

5.0

Pros

Divvy is an incredibly useful platform that makes managing your company spend an absolute breeze. It is so easy to use too! Everyone in our company uses Divvy, and it requires very minimal training. You have tons of capabilities as an administrator to put controls in place and to monitor all of your company's spending habits at a glance. The reporting and filter options are fantastic! Don't know where we'd be without Divvy!

Cons

There truly is not that much to dislike about Divvy; however, if I did have to say one thing, it would be that I've encountered (a handful of times) moments where the mobile app or browser app has been unresponsive or hasn't been performing as you would expect it to. Divvy is constantly working on its apps, though, so this never stays around for long.

Review Source

AA

Ashlyn A.  
Head Athletic Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "BILL Spend & Expense (Formerly Divvy) is worth it!"

September 3, 2024

5.0

I have really enjoyed my experience with Divvy and the simplicity of it. Everyone within my company has had nothing but good things to say.

Pros

As someone who uses a Divvy card frequently it is very user friendly. Once a purchase has been made you are notified right away and can provide all information needed.

Cons

The app can sometimes have glitches, which delays the time of submittkng receipts and info.

Review Source

Response from BILL

September 4, 2024

Thank you, Ashlyn, for your five-star review of BILL Spend & Expense! We are pleased to hear that you find our service user-friendly with being notified right away when a purchase has been made so that you can provide all information needed. We are sorry for any glitches that you have experienced with the app and have updated our product team to let them know that is happening. We always want to hear what works and what will make your experience better.

LH

Laura H.  
Chief of Staff  
Computer Software  
Used the software for: 2+ years

### "Grow with Divvy"

December 5, 2022

5.0

One of the biggest things that Divvy has helped us with is bookkeeping and categorization, and as a result we have been able to stick with our outsourced accountant for 4+ years instead of hiring a new employee. As we grow to surpass 100+ employees, we look forward to continuing to grow with Divvy and seeing what value they continue to provide.

Pros

Divvy is ahead of its time as a product and company. The employees are high-quality, super helpful, and they have a fast chat response time and help solve your problems quickly. The product is constantly improving. It has helped us to manage spend from less than 10 employees to almost 100 employees.

Cons

Waiting on HRIS integration with Rippling but told this is coming soon! Can't wait!

Review Source

VR

Verified Reviewer  
Controller  
Education Management  
Used the software for: 2+ years

### "Controller"

December 5, 2022

5.0

Overall, we are extremely pleased with Divvy and I highly recommend it.

Pros

Switching to Divvy purchase cards have streamlined our processing of credit cards statements exponentially. The flexible budgeting controls allows us to issue cards to more staff and process more invoices via credit card.

Cons

The customer support is lacking - we often find ourselves in a continuous loop in the support chat.

Review Source

AS

Amanda S.  
Executive Director  
Religious Institutions  
Used the software for: 6-12 months

### "No more chasing down receipts!"

February 24, 2022

5.0

Pros

The Divvy Visa card and mobile app have been the best! My team is able to make purchases, instantly upload receipts, code their purchases to match our accounts and classes in QBO, and I can easily review, approve and sync to QBO. Such a time and effort saver! And I know that our QBO is accurate because it's a direct sync, no other people needing to reconcile from a credit card statement.

Cons

None really - sometimes the transactions screen freezes and goes blank after I've approved and synced a transaction but this is fixed by a reboot.

Review Source

EB

Eben B.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Wonderfully Powerful Expense System"

December 16, 2022

5.0

Wonderful. From onboarding the system until now, it’s been a wonderful experience

Pros

Love the QBO integration and how effective, intuitive and powerful that feature is. Seamless in how we experience getting transactions logged.

Cons

Automatic seemingly meaningless credit limit adjustments. This is confusing.

Reason for choosing BILL Spend & Expense

QBO integration

Review Source

JD

Jonathan D.  
Producer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Divvy is an excellent overall package!"

December 15, 2022

4.0

It's great to have a business line of credit available; really helped with my cashflow and having a card to give to others over which I have such a large amount of control is fantastic.

Pros

I really like being able to upload receipts via the phone and being able to forward on email receipts because it helps me not forget!

Cons

Some of the internal menus and the incentive interface are sluggish and unhelpful. Having a year lag on rewards is also poor. Finally, I would appreciate more accountability on how credit decisions are reached. Particularly after ledgers and statement of accounts have been given.

Alternatives considered

[Ramp](https://www.capterra.com/p/207081/Ramp/)

Reason for choosing BILL Spend & Expense

Divvy was more welcoming and user friendly.

Review Source

CM

Carrie M.  
COO  
Events Services  
Used the software for: 6-12 months

### "Finally a Credit Card with All the Features We need and More!"

December 15, 2022

5.0

We have had a great experience with Divvy. It has made accounting much easier as well as purchasing. The points are an awesome perk as well.

Pros

We are so pleased with this software. The Quickbooks Desktop integration is key and the ability to add as many vendor cards as we need has made reconciling a breeze. The ability to approve funds request instantly is also a huge feature for us.

Cons

I did run into an issue where if we split a transaction to categorize it under different expense accounts when the transaction is synced it splits into two separate entries. This does not work for us so we no longer use the split feature. The work around we currently use is to enter notes about splitting the transaction then we edit it in quickbooks after we sync the transaction.

Reason for choosing BILL Spend & Expense

Divvy was the only one we found with all the features we needed

Review Source

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