# BILL Spend & Expense Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is BILL Spend & Expense the right Spend Management solution for you? Explore 439 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166905/Divvy/reviews/

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BILL Spend & Expense

4.7 (439)

[View alternatives](https://www.capterra.com/p/166905/Divvy/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 15th, 2026

# Reviews of BILL Spend & Expense

Ease of use

4.6

Customer Service

4.6

## Pros and Cons in Reviews

JR

Jennifer R

TeacherE-Learning, 501 - 1,000 employeesUsed the software for: 6-12 months.

“What I like best about BILL Spend & Expense is that it gives real-time control, automation, and organization of spending, making expense tracking faster, easier, and more accurate.“

May 14, 2026

Abigail P

Manager, Accounts PayableIndividual & Family Services, 201 - 500 employeesUsed the software for: More than 2 years.

“I also find it challenging at times to map and integrate custom fields or make changes to existing fields.“

April 16, 2026

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“From an accounting perspective, it demonstrates strong performance in its ability to communicate and synchronize data with other systems.“

May 15, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side.“

September 16, 2025

LA

Luz A

ControllerEvents Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The platform is easy to implement and manage, and from a managerial perspective, it provides strong monitoring capabilities—making it an excellent program to use.“

May 15, 2026

CS

Carmel S

MediaMarketing and Advertising, Self-employedUsed the software for: 6-12 months.

“so it makes it impossible not to add them to my subscriptions and as a freelancer I do not have the ability to tolerate subscriptions that provide 0 value.“

July 5, 2025

Steve L

PresidentAccounting, 2 - 10 employeesUsed the software for: 1-2 years.

“Easy to use with strong reporting features, making expense tracking and financial management efficient.“

May 28, 2026

Suehyun C

accounting supportAccounting, 11 - 50 employeesUsed the software for: 6-12 months.

“Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache.“

September 16, 2025

## Showing most helpful reviews

Showing 1-25 of 439 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Maddie T.  
System Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "I appreciate how simple it is to keep track of invoices and receipts"

May 10, 2022

4.0

Divvy is a unique tool that provides an all-in-one solution for your needs. In addition to issuing the card, they also handle all of the associated expenses. All of our expenses are now coded in Accounting so that our field workers can simply submit receipts and a business reason and move on.

Pros

Because it is so user-friendly, this program has completely changed the way we track our expenditures and enter our data. Because each employee may now input their receipts, it has saved our accounting department many hours of labor each month. Divvy is a fantastic service. It's simple to pick up. I was worried I'd be disoriented, but a quick scan of the area turns up everything I need.

Cons

ACH transactions are taking too long to process. We'd want to be able to send PayPal monies straight to Divvy for payments. It is not possible to map QBO tags for transactional line items at this time. Improvements are constantly needed, just as with any other piece of software. Divvy is always striving to improve the procedure.

Switched from

[Gorilla Expense](https://www.capterra.com/p/140010/Gorilla-Expense/)[Veryfi](https://www.capterra.com/p/180429/Veryfi/)

You can see that Divvy cares a lot about making the service better and better. A few weeks after I mentioned an issue we were having, he was talking to a development team about how to resolve it. For this reason I could be inclined to choose it.

Review Source

LT

Leah T.  
Research associate  
Information Technology and Services  
Used the software for: Less than 6 months

### "Use bill for your employees "

July 3, 2025

5.0

Overall it is an easy and quick way for my company to send money to me to complete my work. I would recommend for other companies to use bill.

Pros

It was a quick and easy process to start up. My job can load money and I can use the card the same day.

Cons

I do not have anything bad or negative to say about the setup or use of the app and or card. Nothing I liked least.

Switched from

[DivvyHQ](https://www.capterra.com/p/140459/DivvyHQ/)

It was My company, they decided to switch companies.

Review Source

VR

Verified Reviewer  
accounting support  
Accounting  
Used the software for: 6-12 months

### "Divvy is great "

September 16, 2025

1.0

BILL as a whole is hostile architecture as an accounting/business "solution." It's such a shame because Divvy is actually a great product!

Pros

BILL Spend & Expense, formerly Divvy, has a fantastic interface on both mobile and online app. If you have not had a receipt management/credit card management service for your team, this really DOES improve your life. The best part is that you can empower credit card users to handle their own receipts and transactions. Uploading and managing receipts is easy; issuing cards and creating "virtual cards" are all wonderful. This is my first spend management software experience, and whether Divvy is advanced or standard, it really has improved the workflow for expense and receipt management. Wahoo!

Cons

Oh boy. Stay away, stay far far away if you plan to use this with BILL's AR/AP side (Payables and Receivables). You will not have a dedicated account rep, which should be standard for corporate and industry clients. Someone on your team will be spending a lot of time navigating why something isn't working, only for a tier 2 rep or a manager to tell you to restart your computer and clear your cache. This was the suggested solution for-- you will not believe this -- our account was set up incorrectly and we were paying double in subscription fees. There was no way for us as an end user to seethis, and none of the support people were able to see this because -- the BILL Spend & Expense side cannot see the BILL Payables & Receivables side. I'm so baffled that this has been our experience, and really caution anyone considering choosing BILL.

Review Source

Response from BILL

September 29, 2025

Thank you for your glowing review of BILL Spend &amp; Expense. We appreciate all your kind words. We want to apologize for the difficulty you had with the AP/AR side, including being double-billed and not getting the assistance you needed. If any help is still needed, please email us at feedback@hq.bill.com with your information, and someone from our team will contact you directly.

KJ

Krystel J.  
Lead Teacher  
Education Management  
Used the software for: Less than 6 months

### "Bill Payments"

May 8, 2026

5.0

Overall, I have had a good experience. I love the phone app and the ability to upload receipts and see when I get paid.

Pros

That I can upload and invoice and track if I get reimbursed for teaching expenses. I like that I can also do it from my phone or computer.

Cons

I don't like that I have to enter the tax for items. Would be nice if you could enter your city and state and it would automatically calculate sales tax on items.

Review Source

Kelsi N.  
Accounting Project Manager  
Veterinary  
Used the software for: 6-12 months

### "Divvy is the BEST"

February 25, 2022

5.0

Amazing. I truly enjoyed working with our Implementation Manager and felt like they worked with us as a partner, not a client. They were willing to work with us on all of our many asks.

Pros

Divvy is a very innovative product that allows for you to have an all in one product. They not only issue the card, but they provide the expense management. With their help, we have been able to bring all expense coding inside Accounting to allow for our teammates in the field to just submit a receipt and a business purpose and move on.

Cons

The reimbursement and reporting side could use some work. Divvy does not charge for reimbursements and does not make money for that part of the product, so I understand that it is not their priority, however to make a better product they would puts some resources there.

Alternatives considered

[Spendesk](https://www.capterra.com/p/157515/Spendesk/)[Expensify](https://www.capterra.com/p/97594/Expensify/)

Reason for choosing BILL Spend & Expense

Divvy had the best platform and price

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

We wanted to streamline our process and find a better product for our teammates.

Review Source

RG

Russell G.  
CTO  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Terrible protection, abysmal service, avoid at all costs. "

December 6, 2024

1.0

Our overall experience with Bill was defined by one event which was handled so poorly and illegally that we feel like every potential customer should know. An employee’s locked car was broken into, and their credit cards were stolen. The thief took them and spent $1000 on the employee’s personal credit card before it was frozen but spent $36,000 on the company card without it ever being frozen. It was not until we called Bill that they even had any idea there was suspicious activity on the account despite the thief making repeat purchases at the apple store, expensive clothing stores, etc. that our company has zero history making purchases at. When the fraud claim was filed it was erroneously noted that the stolen card was still in the possession of the employee. While we attempted to correct this, Bill rejected the fraud claim and refused to appeal their decision. After months and months of talking with what must be everybody at the entire company, it is clear Bill has no intention of standing by their fraud policy and is looking for any trivial clerical error to reject the claim. Meanwhile, the employee’s tiny credit union, that apparently has a much better fraud protection algorithm than a $10B tech startup, refunded them the $1000 thirty minutes after they called to tell him he had suspicious activity on his account. This experience has been extremely damaging to our small business, but it would cost of more than the value of the loss to bring a lawsuit. Please avoid Bill as a service.

Pros

Bill's software is fine. It can be confusing when switching between all the sites, but overall it does what you would expect. One exception: their fraud protection algorithm is worse than your average credit union’s. So you should only use Bill if you are sure you will never lose a credit card, never have one stolen, or never use your cards. ;)

Cons

Bill's customer service is simply an abomination. They are impossible to contact, rude when you finally do, and literally illegal when they act. On top of this, the software is just not actually that great. We often hit hiccups with budgets not refilling, cards not working, frozen cards that cannot be unfrozen, and so on and so on. Their fraud protection is also abysmal. Your cards will basically never be shut off even if they are maxed out on repeat purchases at the apple store. Whereas any other card service would put a hold on the card and reach out to you for verification, Bill just lets it ride. Given that a typical company might have many cards in many places at once, this is particularly problematic. Overall, please avoid their services.

Switched from

[Brex](https://www.capterra.com/p/182054/Brex/)

We were told Bill was better. I wish we had not switched.

Review Source

Response from BILL

December 18, 2024

We appreciate you providing your feedback on Spend & Expense, Russell. We truly regret the experience you had with BILL Spend & Expense including our customer support and your corporate card. We have reached out to you thru your other site review to offer our assistance.

VR

Verified Reviewer  
Financial Analyst  
Hospital & Health Care  
Used the software for: Less than 6 months

### "We love Divvy!"

December 15, 2022

5.0

Divvy has been great and everyone we have come in contact with has been very helpful. I have even been able to text the guy who helped us set everything up with any questions that have come up. Customer service has been excellent!

Pros

I love how seamlessly it syncs with QB online. Every employee loves the app, also!

Cons

There have been issues with employees receiving the verification emails due to the email our company uses, but we have worked out the kinks.

Alternatives considered

[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/)

Reason for choosing BILL Spend & Expense

Divvy had better features that our company would use.

Switched from

[Bento for Business](https://www.capterra.com/p/144213/Bento-for-Business/)

Bento charges a monthly fee and give no rewards for spending. Bento also refused to pay us back for a fraud charge.

Review Source

Brett W.  
Director of Finance  
Hospitality  
Used the software for: 6-12 months

### "Great Company Spend & Budgeting Tool"

October 24, 2019

5.0

We wanted a solution for our different departments to have control over their spend while making sure we still had firm controls and oversight in place. Divvy met all those requirements for free.

Pros

Divvy has a great budgeting tool that allows you to easily segment departments so that they are in control of their own spend. Their app is easy to use to keep track of reciepts and ensure your team is in compliance. Best of all everything is free.

Cons

Getting set up and a credit line is a bit cumbersome as I have seen other companies have a much easier onboarding and offer higher levels of credit.

Reason for choosing BILL Spend & Expense

Divvy had an overarching platform that allowed us insight into every user's actions.

Review Source

MR

Mark R.  
Private Security  
Security and Investigations  
Used the software for: 6-12 months

### "Hidden Traps and Zero Warning A Financial Disaster for Small Businesses"

May 16, 2025

1.0

My experience with BILL Spend & Expense was disastrous. I was approved for a $24,000 line of credit and drew $13,000 to cover payroll, only to have the entire amount yanked from my bank account within days without any clear billing schedule or warning. This left my account severely overdrawn and put my business at serious financial risk. Their lack of communication, transparency, and consideration for how small businesses operate is unacceptable. I would never recommend this platform to any business owner who values stability, trust, and responsible financial practices.

Pros

Honestly, very little. Initially, the idea of having a line of credit with built-in expense tracking seemed promising. But any potential benefits were completely overshadowed by poor communication, lack of transparency, and practices that put small businesses at serious financial risk.

Cons

Their billing cycle is confusing and poorly communicated. I borrowed $13,000 to cover payroll, and just days later, they pulled the entire amount back from my business account without warning, sending my balance deep into the negative. There was no notice, no option to schedule repayment, and no transparency. This kind of unpredictable behavior is dangerous for any small business relying on stable cash flow. It felt predatory and completely negligent.

Review Source

Response from BILL

July 24, 2025

Mark, we sincerely apologize for the issues you encountered with your Spend &amp; Expense account. Your satisfaction is our top priority, and we are committed to providing a smooth and reliable experience for all our customers. We’d like to address your concerns promptly. Please reach out to us at feedback@hq.bill.com with your details, and someone from our team will get in touch with you directly. Alternatively, you can call directly at 1(855)229-3111.

CC

Chris C.  
Manager, Business Development  
Sports  
Used the software for: 6-12 months

### "Best Expense App Out There"

October 16, 2025

5.0

It has been great. I believe this is a significant upgrade from other expense apps that I have used in other roles. It is easy to see how much budget there is on your company card, and I really appreciate how quickly they populate.

Pros

I love how quickly expenses populate in the app/online. I have used other expense platforms that take several days to populate, which leads to missed expenses and reports. This software is quick and intuitive!

Cons

It would be very helpful if there were a favorites section for the type of expense that is incurred. It can be slightly annoying having to search each time for the new expense rather than from a list.

Review Source

Response from BILL

October 22, 2025

Thank you, Chris, for your phenomenal review of BILL Spend &amp; Expense! We are absolutely thrilled that you love the speed in which expenses load onto the app/website, and that our software has been quick and intuitive when using it. We appreciate your idea of having a favorites section for the type of expense that has occurred so that you don't have to waste time searching for a specific one. Going forward, if you have suggestions on how we can improve our software, you can also choose 'Leave Feedback' at the bottom of your BILL account page and there is an option to select 'An existing feature/function is missing' . Your comments will go directly to our team to look into. Please continue to provide your feedback. We value our users' suggestions when planning the future of our software.

AB

Anthony B.  
Human Resources  
Construction  
Used the software for: Less than 6 months

### "Perfect for our small construction company."

July 22, 2022

5.0

Using Divvy has solved so many issues for us. First in foremost we've saved roughly 30-40 hours a month in receipt tracking. It's very easy to set up and use. We're very happy with Divvy.

Pros

We loved how easy it was to roll out to our employees. Each card came with instructions. Very little had to be done to get the ball rolling. We love how visible the spend in our company is. We have a much better understanding on how much we spend per expense. A lot better than the manual method we were using. The cards work! We've tried other services that had declined transactions on a regular basis. These cards have had no issues.

Cons

We've had very little in the way of complaints. Currently the Divvy cards have a spend limit of $100 when purchasing fuel. From my understanding this is a VISA issue and out of their control. I would also say that there are better platforms for larger businesses. Our company has around 50 employees and Divvy ended up being perfect for us.

Alternatives considered

[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[ExpensePoint](https://www.capterra.com/p/92390/ExpensePoint/)

Reason for choosing BILL Spend & Expense

We wanted to find a platform with low monthly costs. Divvy is a free service from a business standpoint. You simply use their cards. Other platforms had this as an option but typically bundled a number of things we didn't need along with it.

Switched from

[Mesh Payments](https://www.capterra.com/p/218926/Mesh-Payments/)

Mesh had problems with cards declining and the software seemed to be in a beta phase.

Review Source

AM

Anna M.  
Director of Accounting  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great program, simplifies expense tracking!"

December 15, 2022

4.0

even though its a newer company, we love Divvy. Their customer service and support teams always do their best to make it a comfortable process for all users.

Pros

simplifies expense tracking, reimbursements, receipt collecting, approval process

Cons

its newer so working out bugs still. I don't really think this is a big con, but its what I could think of

Alternatives considered

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Reason for choosing BILL Spend & Expense

simplicity. Concur was way too robust for what we needed

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)

at the time, expensify didn't have a corporate card. They do now, but we've learned how much easier and cleaner DIvvy is

Review Source

LT

Luka T.  
Payroll manager  
Accounting  
Used the software for: Less than 6 months

### "Great tool"

October 1, 2025

5.0

Using Bill Spend & Expense has been a game changer for our company. The platform is intuitive, helps us stay on top of real-time spending, and makes reporting effortless.

Pros

I’ve been using Bill Spend & Expense for managing company spending, and it has completely streamlined the way we handle expenses.

Cons

As a new user I need some time to get used to it also certain reports or approval workflows may feel less flexible

Review Source

Response from BILL

October 16, 2025

Luka, we want to express our gratitude for your amazing review of BILL Spend &amp; Expense! We're so excited that our software has completely streamlined your organization's expense management, making it easy to manage your company's spending. We understand that a certain amount of time is needed to get used to the service, and that certain reports or approval workflows may feel less flexible. We appreciate that feedback and encourage you to share any other thoughts you may have, as we are always working hard to improve our software.

AF

Adashia F.  
Owner  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Does the job & processes money in a timely matter"

January 7, 2026

5.0

Pros

LEARNING CURVE - little if you slow down and read EXPENSE MANAGEMENT PAYMENT PROCESSING - done in a timely matter USER ACCESS - user friendly, easy to get into

Cons

I have not used the platform long enough to have a long list of gripes. From what I have seen, it does the job.

Review Source

AA

Ashlyn A.  
Head Athletic Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "BILL Spend & Expense (Formerly Divvy) is worth it!"

September 3, 2024

5.0

I have really enjoyed my experience with Divvy and the simplicity of it. Everyone within my company has had nothing but good things to say.

Pros

As someone who uses a Divvy card frequently it is very user friendly. Once a purchase has been made you are notified right away and can provide all information needed.

Cons

The app can sometimes have glitches, which delays the time of submittkng receipts and info.

Review Source

Response from BILL

September 4, 2024

Thank you, Ashlyn, for your five-star review of BILL Spend & Expense! We are pleased to hear that you find our service user-friendly with being notified right away when a purchase has been made so that you can provide all information needed. We are sorry for any glitches that you have experienced with the app and have updated our product team to let them know that is happening. We always want to hear what works and what will make your experience better.

CJ

Caleb J.  
Leader of Client Accounting Services  
Accounting  
Used the software for: 2+ years

### "Divvy - Allows us to Manage our Expenses with effectiveness"

June 9, 2021

5.0

Pros

1) Dashboard for all transactions - allows us to work on what needs completed and then publish to QBO. 2) Automatic notifications - allows us to request receipts and categorization from cardholders in seconds. 3) Virtual cards - allows us to automate transaction entry, manage overspend with our vendors, and minimize and mitigate fraud with our expenses. If a card gets compromised we turn off that one virtual card and then create a new one within seconds.

Cons

There aren't many features built yet for Accounting Firms to manage their list of clients. There isn't good features like Ramp & Brex to text the categorization details, notes, and receipts on the transactions.

Alternatives considered

[Brex](https://www.capterra.com/p/182054/Brex/)

Review Source

HF

Harrison F.  
Controller  
Building Materials  
Used the software for: Less than 6 months

### "Great Product, Feedback does not make it to the decision makers. "

December 15, 2022

4.0

super fast close process, easy for employees to use.

Pros

ease of use, ability to assign funds fast and instantly (on the road even on my app). 100% card integration

Cons

approval workflows aren't greatno ability to send push notifications for "needs approval" why on earth is that not fixed?automated push notification on phone should be every 48 - 72 hours. (concur does this).once a week emails are spotty (dont actually send) and most of my managers have no idea they have something to approve. 1st round with production implementation specialist was lazy, non-responsive, "Goal of 24 hour response time" was a pathetic goal and was more like 2-3-4 days. by that time the context of the email was misunderstood and issues had to be repeated, repeated, repeated, new customer manager seems a lot better and Salesman Michael Gleason was always great.

Reason for choosing BILL Spend & Expense

Reimbursements - I wanted my system to handle the out-of-pocket reimbursements as well as transactions. Ramp was the only other company with this feature and they have the absolute dumbest underwriting policies and wanted copies of my 27 different bank statements uploaded monthly, Um, No.

Review Source

WF

Wendy F.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Divvy is EASY and saves time "

December 6, 2022

5.0

I have enjoyed working with ad using Divvy. Customer service is responsive and the application makes it very easy to order new cards, suspend cards, and allows for virtual cards.

Pros

Divvy has made significant difference with reconciling credit card expenses and reducing indirect time for staff. It is easy for staff to upload receipts through out the month and allows for better tracking of expenses. The app is super easy and provides alerts to remind you to upload your receipt following a purchase.

Cons

Sometimes the card is perceived as a prepaid card at some businesses.

Review Source

Caleb M.  
Financial Controller  
Retail  
Used the software for: 2+ years

### "Best Corporate Credit Card Solution"

December 5, 2022

5.0

Excellent. Sales and customer service are amazing.

Pros

Ease of issuing virtual cards, burner cards and new card to new employees. Also, offboarding credit cards is very simple. The UI is simple and intuitive, and makes managing credit card spend simple.

Cons

Don't use expense reimbursement software. Don't use the integration with accounting software, but it has a great export.

Review Source

Juan B.  
CEO  
Computer Software  
Used the software for: I used a free trial

### "The perfect solution to simplify and control your business expenses"

July 10, 2023

4.0

My overall experience has been tremendously positive. Since the moment I joined this platform, I have felt a great relief when it comes to managing business expenses. The combination of my credit card and the intuitive software has greatly simplified the entire process.

Pros

What I liked the most about this application is the ease and convenience it offers when it comes to managing business expenses. Using his credit card and intuitive software, he was able to automate the entire process of expense reporting, budgeting, and reimbursement. I no longer have to deal with mountains of receipts and endless spreadsheets, now everything is automatically recorded and organized.

Cons

Although in general I loved the experience with this platform, there is one aspect that could be improved. Sometimes I have experienced some technical difficulties with the software, such as platform errors or delays in loading information. Although these problems are not frequent and the support team has always been attentive and quick to solve any problem.

Review Source

Response from BILL

September 11, 2023

We appreciate your feedback Juan. We are happy to hear that our software is the perfect solution and has made managing your expenses easier. We apologize for the difficulties and frustrations that come along with technical difficulties with the software and the delay that it causes with loading data. We are glad that your overall experience has been positive. If you need to reach out in the feature please contact us at 1(855)229-3111.

DA

David A.  
CFO  
Wholesale  
Used the software for: 2+ years

### "Divvy is amazing!"

December 15, 2022

5.0

The people are awesome...the app is effortless....I can't imagine life without Divvy anymore.

Pros

Time savings, faster expense approvals, cash rebates & increases in enterprise value.

Cons

Need a better mileage reimbursement app, which we understand is coming.

Reason for choosing BILL Spend & Expense

Cost savings, cash rebates and happier travelers

Switched from

[SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)

Cost and cash rebates

Review Source

VR

Verified Reviewer  
Partner /CPA  
Accounting  
Used the software for: Less than 6 months

### "Divvy is very intriguing for us going forward"

August 5, 2021

5.0

So far so good! I'm very intrigued to see if it replaces all our other tools quickly for clients.

Pros

Price is FREE for use, the card allows you to have control over spend much more than normal credit cards, you can extend credit to users on demand with a good approval workflow on the app/computer.

Cons

A bit overwhelming at first to setup but just need to get a handle on it. The users don't need to use that ability anyway. But the users do have control to request credit/use of card and that is great but also can be more tedious than just walking in and swiping.

Alternatives considered

[Emburse Spend](https://www.capterra.com/p/248242/Emburse-Spend/)[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Expense Professional](https://www.capterra.com/p/99984/Certify-Travel-Expense-Management/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)[Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)

Reason for choosing BILL Spend & Expense

spend controls

Switched from

[Expensify](https://www.capterra.com/p/97594/Expensify/)[Emburse Nexonia](https://www.capterra.com/p/99986/Nexonia-Expense-Reports/)

Pricing & control of spend

Review Source

VR

Verified Reviewer  
Controller  
Education Management  
Used the software for: 2+ years

### "Controller"

December 5, 2022

5.0

Overall, we are extremely pleased with Divvy and I highly recommend it.

Pros

Switching to Divvy purchase cards have streamlined our processing of credit cards statements exponentially. The flexible budgeting controls allows us to issue cards to more staff and process more invoices via credit card.

Cons

The customer support is lacking - we often find ourselves in a continuous loop in the support chat.

Review Source

AS

Amanda S.  
Executive Director  
Religious Institutions  
Used the software for: 6-12 months

### "No more chasing down receipts!"

February 24, 2022

5.0

Pros

The Divvy Visa card and mobile app have been the best! My team is able to make purchases, instantly upload receipts, code their purchases to match our accounts and classes in QBO, and I can easily review, approve and sync to QBO. Such a time and effort saver! And I know that our QBO is accurate because it's a direct sync, no other people needing to reconcile from a credit card statement.

Cons

None really - sometimes the transactions screen freezes and goes blank after I've approved and synced a transaction but this is fixed by a reboot.

Review Source

EB

Eben B.  
Pastor  
Religious Institutions  
Used the software for: 1-2 years

### "Wonderfully Powerful Expense System"

December 16, 2022

5.0

Wonderful. From onboarding the system until now, it’s been a wonderful experience

Pros

Love the QBO integration and how effective, intuitive and powerful that feature is. Seamless in how we experience getting transactions logged.

Cons

Automatic seemingly meaningless credit limit adjustments. This is confusing.

Reason for choosing BILL Spend & Expense

QBO integration

Review Source

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