Zapnito

Zapnito

5 / 5 8 reviews

Who Uses This Software?

Publishing, Media, Events, Membership organisations, Societies, Associations, Institutes, Agencies, Content marketing, Professional services, Education, Not for profit, Life sciences, Pharmaceutical


Average Ratings

8 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $2,000.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Zapnito
  • zapnito.com
  • Founded 2013
  • United Kingdom

About Zapnito

Professional communities need trusted expertise now more than ever, but trusted sources are drowned out by new media and hindered by old tech. Join the trusted brands and world class publishers who have already created a new generation of professional community with Zapnito. Built to better enable experts to share knowledge and collaborate. Zapnito is a fully serviced, white label platform to help quickly create new and replace or enhance existing communities.


Zapnito Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Content Management
  • Content Moderation
  • Discussions / Forums
  • Event Management
  • Group Management
  • Ideation / Crowdsourcing
  • Member Directory
  • Membership Management
  • Social Media Management
  • Website Management
  • Approval Process Control
  • Document Management
  • Indexing
  • Permission Management
  • Rich Text Editor
  • Rule Based Publishing
  • Search
  • SEO Management
  • Template Creation
  • Version Control
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Event Calendar
  • Group Management
  • Messaging
  • Photo Management
  • Privacy Options
  • Tagging
  • User Profiles
  • Video Management

Zapnito Reviews Recently Reviewed!

95cece9ff86d4db2574185547e4b5334

Easy to use, lots of useful features, new features added regularly, fantastic customer support

Nov 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's been very easy to use and adapt to our needs. It is instinctive to use and has allowed us to create a site that exactly fits with what we want - every time I've had a question about something we'd like to do, the team has been able to show me a feature that can do it.

I've also been impressed by the new features introduced on a pretty much weekly basis. Everything is backed up with efficient, professional and friendly customer support - every time I've had a question, I've received help quickly.

Cons: Missing the 'slack-like' functionality of conversations, but I understand this is in the pipeline and will be introduced soon.

Overall: A tailored website with all the functionality we need, but without the long development and testing time and at a very good price.

Very open and responsive in terms of feature development and feedback.

Nov 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very intuitive to use as a user and site manager. Great customer support - quick to respond and open about the process.

Cons: Sometimes the structure can be constrictive and you don't have complete control over development, although that's general feedback for working with an external developer.

Overall: Easy platform to share our content. Saves internal site development time. Helpful Zapnito team.

89dc058ec6a6dabd8f499405fb50e2e3

A great-looking product that is also great!

Nov 11, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I'm a big fan of the clean interface and ease of use for the end-user. Technical support/customer service has been very quick and helpful when needed.

Cons: Adding, removing and grouping users has proven to be a bit complicated for me. In my opinion that would benefit from some refinement from an Admin perspective.

Overall: The ability to market publications from an academic journal to a non-traditional journal audience.

9b78ad20bca3fc5b25490ed6cdc7faf0

Very quick set up. We launched within six weeks of starting to work with Zapnito.

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Works out of the box. It is a CRM and a CMS and an analytics engine all rolled into one. It is easy to use.

Cons: We're going to have to do some integration with other systems we have (but that's true for most) but there's not much to dislike.

Overall: It has enabled us to offer a digital space where we may be able to build an engaged community 365/24/7, going beyond our annual two-day event.

Zapnito has a great team and together with us, deliver a best in class community platform solution.

Nov 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The development of the platform and collaborative working environment between us, the client and Zapnito allows for us to build bespoke solutions to meet our expectations and improve user experience.

Cons: The limitations of being a closed source platform means some elements are difficult to change without having the team at Zapnito involved. This can be a hindrance if projects are time sensitive.

D3faefe3395684e1ba0c22a8c7bd77a5

Great for showcasing content from expert communities

Nov 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The site looks beautiful and is a great way of displaying content. The site can be customised a lot, especially if you work with their designer on options for the homepage. Images and videos in particular do really well. It's also very easy to use, so much so that we don't really provide any training for our journal authors, who write for the site, which saves us a great deal of time.

Cons: There is some work to be done on using zapnito for online engagement, as commenting is fine but underused, so we're excited to see the new Conversations function, which is now in beta.

Overall: We use zapnito for a variety of purposes, but mainly for online community blogs for our editors, authors and invited contributors. It has given us a platform for community discussion around our journals, with little development time needed from us, helping to raise our visibility and strengthen our relationship with the research community. I would highly recommend them.

Intuitive, full-featured, quick to set-up

Sep 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Overall, it is the ability to creating a space where users can focus on topics without noise. All content is on one place - not competing with space and having to deal with unwelcome distractions like other platforms. It is very easy to set-up a fully customised community. Content creation and sharing is very quick. The support team has been very responsive to either add to the roadmap or integrate third-party services.

Overall: User engagement and organic community growth, with the ability to create revenue streams from these.

Intuitive, flexible and user friendly

Sep 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: That it enables me to share content with my audience, and potential new clients in a 'noise free' adaptive virtual environment. Its a bit like going to a high end members only discussion group, rather than a conference which is open to all.

Overall: It enables me to reach a good audience through Life Labs

It wasn't around 10 years ago and that I still need to Use LinkedIn and other media to reach a wide audience. That said, of all the channels I use, Zapnito is the most bespoke and user friendly with a great team to provide support and advice when needed.