---
title: "Mosaic Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mosaic Software - reviews, pricing plans, popular comparisons to other Project Management products and more."
source_url: "https://www.capterra.com/p/166936/Mosaic/"
page_type: "product"
language: "en"
---

# 

 Mosaic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mosaic

## What is Mosaic?

Mosaic is an AI-powered resource planning, management, and forecasting platform that makes planning simple. Get real-time visibility into project work, team capacity, and future role demand, all in one place. Assign the right people to the right work, prevent burnout, and protect margins by identifying scope creep early. AI-powered forecasting connects staffing decisions to pipeline, revenue, and live schedules so you can plan capacity and headcount by role with confidence. Replace spreadsheets and static ERP reports with a purpose-built platform that increases utilization, improves efficiency, and drives profitability.

## What is Mosaic used for?

[Project Management](https://www.capterra.com/project-management-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)[Scheduling](https://www.capterra.com/scheduling-software/)

Top alternative

Featured

Overall rating

Based on 44 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mosaic?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mosaicapp.com/&name=Mosaic)

## Mosaic Overview

Updated August 2026

AI summary

Mosaic is a cloud-based project management solution for teams in small, midsize, and enterprise organizations. It enables users to coordinate tasks, schedules, resources, and budgets across multiple projects, with features like Gantt charts, Kanban boards, time tracking, and reporting. Mosaic offers integrations with popular tools and is recognized for its configurable interface and collaborative planning functions.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mosaic

4.5 (44)

VS.

[4.6 (6,094)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

Contact vendor

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (44)

Ease Of Use

4.5 (6,045)

Value For Money

4.4 (38)

Value For Money

4.3 (4,663)

Customer Service

4.7 (41)

Customer Service

4.4 (4,456)

## Mosaic alternatives

[4.4 (3,036)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,538)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (2,261)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166936/Mosaic/alternatives/)

## FAQs about Mosaic

Overview

### Which roles and teams benefit most from Mosaic?

Mosaic is most used by architects, designers, engineers, and project managers who need to coordinate complex project workflows, resources, and timelines. Operations and finance leaders use it for planning, budgeting, and oversight, while executives rely on portfolio visibility and reporting to guide delivery, staffing decisions, and business performance.

Answer based on 44 reviews

Overview

### What company size and industries is Mosaic built for?

Mosaic is built for small project-based companies, with 84% of reviewers from small businesses and Architecture & Planning leading at 48%. It also serves firms from 10 to 10,000 employees, with 11% midsize and 5% enterprise reviewers, plus use in Civil Engineering at 7% and Consumer Goods at 5%.

Answer based on 44 reviews

Features and Usability

### What are the key features of Mosaic?

Mosaic offers project management tools such as task management, project planning, Gantt/timeline view, Kanban board, milestone tracking, and workflow automation. It also includes time tracking, timesheets, resource allocation and capacity management, budgeting and forecasting, reporting and analytics, plus integrations with QuickBooks and other third-party systems.

Integrations

### Which third-party tools and platforms does Mosaic integrate with?

Mosaic integrates with Microsoft Excel, Deltek Vision, Deltek Ajera, Deltek Vantagepoint, Asana, Dropbox, Gmail, Jira, Microsoft 365, Microsoft Outlook, Microsoft Project, Oracle Service, QuickBooks, Slack, and Unanet CRM and ERP products. It also connects to BST10, BSTperform, Jira Integration+, and VistaCRM.

Answer based on 11 reviews

Getting Started and Support

### What training and onboarding options does Mosaic offer?

Mosaic offers in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars provide group learning, documentation serves as written reference, and videos offer visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does Mosaic offer?

Mosaic provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Reviewers describe the support team as helpful and responsive, with messages and issues usually handled well. Some users note chat hours can be limited, but overall support is seen as useful and reliable.

Answer based on 4 reviews

Features and Usability

### How good is Mosaic's user interface?

Mosaic offers a clean, intuitive interface that makes project tracking, timelines, and reporting easy to follow. Many project managers and cross-functional teams like the clear visuals, simple navigation, and customizable views, though some daily task-entry details can feel clunky and new users may need time to absorb the full feature set.

Answer based on 15 reviews

Features and Usability

### Is Mosaic easy to use for project management?

Mosaic keeps project management easy to learn and easy to adopt for busy teams. Project managers, HR teams, and growing businesses like the simple layout, quick onboarding, and clear task scheduling, though some workflow actions, permissions, and repeated task entry can feel less user-friendly in day-to-day use.

Answer based on 15 reviews

## Features

AI summary

Based on 28,833 Project Management reviews

Capterra data shows that buyers of project management software rank the following features as their top priorities:

-   **Task Management** (**52%** of reviewers rated this feature as critical)
-   **Project Planning/Scheduling** (**49%**)
-   **Multiple Projects** (**51%**)

Mosaic supports all three of the features reviewers rate highest: **Task Management**, **Project Planning/Scheduling**, and **Multiple Projects**. Together, these capabilities help teams organize day-to-day work, map out timelines and deadlines, and oversee several initiatives at once, allowing teams to keep projects on track and make better planning decisions.

Task Management

4.6 (11)

63.64% of 11 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Project Planning/Scheduling

4.2 (5)

60.00% of 5 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Multiple Projects

4.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Collaboration Tools

4.2 (5)

20.00% of 5 reviewers that rated this feature as important or highly important

Provides a channel for team members to share AI models, media files, communicate, and work together

Reporting/Project Tracking

2.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Activity Dashboard

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Mosaic 136 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billable Items Tracking: Track the list of items required to be billed/invoiced to clients
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Change Management: Track and monitor efficient handling of all changes/transitions
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contract/License Management: Track, store, and access client contracts or licenses
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- Email Reminders: Reminders sent via email
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals
- Forecasting: Form predictions based on past and present data/trends
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Tracking: Record and follow the progress of every issue
- Job Costing: Calculate total itemized costs, including initial costs and any changes
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Labor Forecasting: Predict labor requirements based on past and present data/trends
- Leave Tracking: Manage and track employee attendance
- Machine Learning: Enable businesses to implement machine learning algorithms on business data such as sales and revenue
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Multiple Data Sources: Allows users to manage data from a number of sources
- Multiple Projects: Ability to handle several projects simultaneously
- Online Time Tracking: Track employee and task times using internet connection
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-time Scheduling: Based on availability, instantly confirm or deny a request when a new booking is made
- Real-Time Updates: Receive system updates as soon as any changes are made
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Request: Approve or reject incoming requests for resources based on need and user permissions
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Management: Create, manage and track all task activities and progression
- Task Progress Tracking: Track the status and progress of tasks
- Task Scheduling: Track and manage the scheduling of tasks
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Tracking by Client: Track time worked per client
- Time Tracking by Project: Track time worked per project
- Timeline Management: Manage a detailed schedule of a product plan
- Timesheet Management: Track the amount of time spent on a job or task
- To-Do List: A digital list of items that need to be completed
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- Utilization Reporting: Track the frequency of asset usage
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visualization: Graphical representation of data or processes
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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We can help you find the software with the features you need.

Features

4.3 (44)

4.3

Based on 44 reviews

## Pricing

Value for money

4.4 (38)

Free Trial

[View pricing plan details](https://www.capterra.com/p/166936/Mosaic/pricing/)

Professional

Custom Quote Available

It includes:

-   Basic Integrations
-   Project Time Budget Tracking
-   Workload, Utilization, Budget, and Variance Reports
-   Shareable Dashboards
-   Advanced Project & Resource Planning

Enterprise

Custom Quote Available

It includes:

-   Forecasting
-   Project & Resource Management
-   Hiring
-   Custom Integrations
-   Custom Project Data Fields
-   Premium Customer Support

Value for money

4.4 (38)

4.4

Based on 38 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (41)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (41)

4.7

Based on 41 reviews

## User reviews

Overall rating

4.5

Based on 44 reviews

Filter by rating

5(20)

4(24)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AH

Anna H.

Litigation consulting

Legal Services

### "Easy but like Excel but more costly"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

November 3, 2025

Overall, we are not sure yet if we will use this. People like Excel and due to cost, they tend to keep favoring same.

Pros

Mosaic was easy to use and user-friendly for most people on the team. The customer support was of assistance when we needed same.

Cons

You could not customize it as much as may be other tools. The cost was fine for our smaller team but when trying another project, with lots of fields, cost grew significantly.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We wanted to try something new on our end

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CM

Colleen M.

Owner and Designer

Construction

### "Mosaic is a Benefit to any Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 5, 2025

Overall I was impressed the Mosaic, and I did find that setting up the software was done with ease and simplicity.

Pros

I liked that Mosaic offered some valuable software features that may not be available with its' competitors.

Cons

Unfortunately I ultimately found that there were other viable software options more suited to a Canadian business.

Alternatives considered

[Square Takeoff](https://www.capterra.com/p/153039/Square-Takeoff/)

Reasons for choosing Mosaic

It appeared to be more well known and trusted.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Kristina H.

Owner

Consumer Goods

### "Track workflow. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 12, 2024

Pros

Mosaic assists me with keeping track of my work flow.

Cons

I'm new to Mosaic and do not have any cons.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MM

Matt M.

Urban Planner

Civil Engineering

### "Beneficial Tool for Team & Time Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 19, 2024

It has been an effective tool for our team, interacting with our project management & timesheet software to help game plan pressing needs and impending deadlines.

Pros

Mosaic helps plan workflow with teammates.

Cons

I believe there could be greater flexibility (and functionality) within the 'Workload' space.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

MT

Magdalena T.

Head of Project and Resource Management

Internet

### "Mosaic for managing resources "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 12, 2024

Overall, I like the tool and would recommend it.

Pros

I like the use cases for Mosaic. It allows me to have a clear idea of the workload of my team, helps our company with submitting hours, and manages the resources. It's a good tool for remote companies.

Cons

Now and then some bugs mess up certain things and that just adds work to my plate. Additionally, the tool gets occasionally down and isn't usable for a day.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JT

Jennifer T.

Business Manager, Controller

Architecture & Planning

### "Not perfect, but very good. On a path of continual improvement."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 6, 2024

It is a very good platform and better than on our previous system. It is clearly on a path of continual improvement which is encouraging. It is not a complete replacement for our Excel spreadsheets, but it is a complementary to them and makes it easier to extract and live track the information we need quickly.

Pros

Comprehensive platform that effectively integrates timesheet, accounting and project management information and detailed reporting functionality. Good level of user-friendliness. Very good communication, honest and rapid response from the customer account representative assigned to us. There has been obvious, constant work on improving their systems.

Cons

Development team is slow to address feature requests, and overpromises when updates will be released. There are gaps in the platform. It does not meet all of our needs and it does not replace all our spreadsheets as was suggested by their marketing team.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Company growth. Needed a platform that required less administrative management and live project management reporting capability.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

CM

Chris M.

Chief Operations Officer

Architecture & Planning

### "Chief Operations Officer"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

August 5, 2024

Mosaic was a big jump for us as we used an excel spreadsheet to manage projects before the jump to Mosaic. The program does a nice job of organizing the data. It could be more user friendly in how that data is presented to staff using it.

Pros

It's very easy to find a particular project schedule and assign team members to a project.

Cons

If a team member is not assigned to a project they cannot see that project or any other project they are not assigned to. This is makes it very difficult for PMs to schedule projects when they do not know deadlines for other projects. It takes a very long time to get suggested improvements implemented in the program.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

NT

Nick T.

Manager of Professional Operations

Architecture & Planning

### "Review of Mosaic"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

July 29, 2024

Pros

Very user-friendly setup and navigation. Customer success team is very responsive and open to feedback.

Cons

Time to fix issues has been recurring theme. Slow to implement changes.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Jessica B.

SALES SUPPORT SPECIALIST

Consumer Goods

### "Good tool for project management "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 16, 2023

Pros

I do like that we can track, manage, edit, and view larger projects all in one place.

Cons

I dont think it is the cheapest option out there.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 21, 2023

Hey Jessica - thank you for your review of Mosaic!

RV

Ronalen V.

CSR

Telecommunications

### "Best software for work management "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2023

I think it's really excellent. It has a lot of use and it's really a great software. Highly recommended.

Pros

What I like about this software is that it's really a good for work management because in this software you can create working plan, time schedule and others. It's really an effective and efficient software for working purposes.

Cons

I like this software really, it's a little bit expensive but it's really worth the price and you will never regret it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/166936/Mosaic/reviews/)

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