---
title: "MyOutcomes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MyOutcomes Software - reviews, pricing plans, popular comparisons to other Mental Health products and more."
source_url: "https://www.capterra.com/p/166955/MyOutcomes-FIT/"
page_type: "product"
language: "en"
---

# 

 MyOutcomes Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MyOutcomes

## What is MyOutcomes?

MyOutcomes is a mental health solution that offers multilevel access and advanced client outcome management tools for administrators, supervisors and clinicians.

## What is MyOutcomes used for?

[Mental Health](https://www.capterra.com/mental-health-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

89%

Neutral

3%

Negative

8%

Starting price

$199

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyOutcomes?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.myoutcomes.com&name=MyOutcomes)

## MyOutcomes Overview

Updated August 2026

AI summary

MyOutcomes is a cloud-based solution for small and midsize organizations using mental health or medical software, offering appointment scheduling, charting, treatment planning, EMR/EHR, HIPAA compliance, and medical billing. With optional features like claims management, API integration, and mobile access, it enables teams to manage clinical workflows, client records, and reporting in one platform.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyOutcomes

4.3 (38)

VS.

[3.9 (1,382)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting Price

$199

Per User, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (38)

Ease Of Use

4.1 (212)

Value For Money

4.1 (34)

Value For Money

3.7 (202)

Customer Service

4.4 (36)

Customer Service

3.8 (207)

## MyOutcomes alternatives

Highest Rated

[4.4 (371)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.1 (1,133)](https://www.capterra.com/p/48210/ChiroTouch/reviews/)

Starting price

$329.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/166955/MyOutcomes-FIT/alternatives/)

## FAQs about MyOutcomes

Overview

### Which roles and teams benefit most from MyOutcomes?

MyOutcomes is most used by psychologists, counselors, and other behavioral health clinicians who track client progress, measure session outcomes, and support treatment decisions. Clinical directors, program leaders, and executives use it to monitor service quality, supervise teams, and evaluate program effectiveness, while academic clinicians apply it in training and evidence-based practice.

Answer based on 38 reviews

Overview

### What company size and industries is MyOutcomes built for?

MyOutcomes is a mental health solution built mainly for small businesses in mental health care, with 92% of reviewers from small companies and 55% from mental health care. It also serves health, wellness and fitness organizations at 21% and nonprofits at 5%, primarily for mental health use cases.

Answer based on 38 reviews

Features and Usability

### What are the key features of MyOutcomes?

MyOutcomes offers appointment scheduling, confirmations and reminders, initial assessments, charting, and treatment planning for care workflows. It also includes progress tracking, real-time reporting, reporting and statistics, claims management, medical billing, and a self service portal, with mobile access, API, and HIPAA-compliant support for multi-provider behavioral health practices.

Integrations

### Which third-party tools and platforms does MyOutcomes integrate with?

MyOutcomes integrates with NextGen and Thinkific. These catalog integrations connect the platform with healthcare and learning management systems, giving organizations two direct third-party options for linking outcome tracking with existing workflows.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does MyOutcomes offer?

MyOutcomes provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and instruction, documentation offers written reference material for checking steps, and videos provide self-paced walkthroughs for learning features and processes.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does MyOutcomes offer?

MyOutcomes provides Email/Help Desk, FAQ/Forum, and Chat support. Users describe the support team as helpful and responsive, with quick answers to questions and useful guidance on reports and setup. A few users note that customer support could improve in some areas.

Answer based on 7 reviews

Ease of use

### Is MyOutcomes easy to use for therapists and clients?

MyOutcomes works well for routine outcome tracking, scoring, and client progress monitoring, especially for therapists in private practice. Many clinicians find daily use fairly intuitive and helpful for telehealth, while some report a learning curve, confusing navigation, duplicate client files, and less intuitive advanced features or client-facing screens.

Answer based on 14 reviews

## Features

AI summary

Based on 2,845 Mental Health reviews

Capterra data shows that buyers of Mental Health software rank the following features as their top priorities:

-   **HIPAA Compliant** (**76%** of reviewers rated this feature as critical)
-   **Charting** (**57%**)
-   **EMR/EHR** (**59%**)

MyOutcomes supports all three of the features reviewers consider most important: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health providers protect sensitive client information, maintain accurate clinical records, and manage care documentation in one system, allowing teams to deliver more consistent and organized patient care.

Appointment Scheduling

3.0 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

3.6 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

API

Application programming interface that allows for integration with other systems/databases

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Mobile Access

Access software remotely via mobile devices

MyOutcomes 9 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Mobile Access: Access software remotely via mobile devices
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (38)

4.0

Based on 38 reviews

## Pricing

Value for money

4.1 (34)

Free Trial

Basic

$199.00

Per User,Per Year

Value for money

4.1 (34)

4.1

Based on 34 reviews

## Integrations

[

Thinkific](https://www.capterra.com/p/132888/Thinkific/)[

NextGen](https://www.capterra.com/p/144594/NextGen/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (36)

4.4

Based on 36 reviews

## User reviews

Overall rating

4.3

Based on 38 reviews

Filter by rating

5(18)

4(16)

3(1)

2(2)

1(1)

Mentioned topic

Sorted by most recent

CL

Colette L.

Psychologist

Mental Health Care

### "Great resource for not a lot of money"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 23, 2022

Since the software up-date the ease of use of this software for my on-line clients has been a game changer. Overall it is easy to use.

Pros

Outcomes are a tricky business when you are in private practice. There are so many outcomes to possibly focus on. The ease of use and applicability of the options for all clients makes it nice and comprehensive. Then of course, is the vital measure of how the therapeutic relationship is going. Again, it's nice and easy and then you can have a conversation in real time about what went into their ratings.

Cons

After submitting their answers to the rating scales there is a page that shows their scores and has either a red, green or yellow circle next to them to indicate if things are progressing the way they should. This is a nice, easy graphic for me. But clients get concerned when they see red and it can cause unnecessary concern for them. The one other issues, is that the graph of responses should orient the dates differently as the long term clients I have, all the dates overlap and when you print out the graph, you can no longer read the dates as they overlap.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 15, 2022

Hi Colette, Thank you for taking the time to complete our recent Capterra survey. Your responses will help us serve you and our other users in the future. Customer satisfaction is our top priority and we are thrilled that you have enjoyed your experience. Regards, MyOutcomes team

SE

Sandra E.

Psychologist

Mental Health Care

### "Great help"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2022

Pros

Ease of use in administering. Very helpful in my practice. Based on evidence.

Cons

Need for more statistical analysis part.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2022

Hi Sandra, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. Thank you again! MyOutcomes team

KT

Kirsten T.

Counsellor

Mental Health Care

### "My Outcomes Strengths"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 22, 2022

Really positive. Highly effective as a research quantitative measure of client progress.

Pros

The summary data that allows for honest self-reflection

Cons

It can be cumbersome to navigate. Not necessarily intuitive. Adding notes while doing ORS/SRS would be helpful.

Reasons for choosing MyOutcomes

Met more of our needs despite the higher price.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2022

Hi Kirsten, Thank you for taking the time to complete our recent Capterra survey. Your responses will help us serve you and our other users in the future. Regards, MyOutcomes team

AB

Austin B.

Family counselor

Medical Practice

### "Myoutcomes"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

January 20, 2022

A little expensive and I wish there were ways to include additional or alternative measures but otherwise very good

Pros

Ease of use and accessibility. Sending secure links and email reminders.

Cons

Only one type of measure. I wish that ROS, BDI, Scared or other well being or symptom measures could be accessed sometimes.

Reasons for choosing MyOutcomes

Access to FIT courses, no database that uses ROS

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2022

Hi Austin, We'd like to thank you for taking the time to write this review of MyOutcomes. All feedback is highly appreciated as it enables us to further develop our products and services. Thank you again! MyOutcomes Team

LK

Leann K.

Program Supervisor

Mental Health Care

### "Improving Outcomes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Benefits are the ability to share with stakeholders, potential partnerships, clients and for the counsellors to continuously be committed to improving personal practice

Pros

ORS and SRS measures, support from the MyOutcomes tech support team and \[SENSITIVE CONTENT\] specifically, quick response time for support needs, ease of use

Cons

One of the specific things that would be helpful for our program is that there currently is no drop down box to show transfer yo another counsellor/clinician in our own Raven program and I am curious if this should be added?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2022

Hi Leann, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Regards, MyOutcomes Team

DT

Diane T.

Executive Director

Mental Health Care

### "MyOutcomes review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

4/10

January 19, 2022

Pros

The graphs and the charts that we used to demonstrate outcomes

Cons

Can't think of aby thing at the moment. I think it is a good product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2022

Hi Diane, Thank you for taking the time to leave a review. Your responses will help us serve you and our other users in the future. We truly value your feedback. Regards, MyOutcomes Team

AC

Arvid C.

Certified psychologist

Hospital & Health Care

### "Competent and easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 19, 2022

I have used MyOutcomes to track my treatments and protect them against deteriation, and to analyse my weak spots. I have tried or examined other platforms, but this was the best for me!

Pros

Easy to use, good statistical analysis and feedback

Cons

I would like to see better password generation, or the option to generate your own passwords. I would also love the option to add other questionnaires!

Reasons for choosing MyOutcomes

Features and ease of use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 16, 2022

Hi Arvid, Thank you so much for taking the time to leave an excellent review. We really appreciate your business. Regards, MyOutcomes Team

CS

Christine S.

GM Recovery Support

Non-Profit Organization Management

### "Review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 19, 2022

Service from the team was helpful and timely when needed

Pros

Allowed opportunity to discuss with clients immediately any anomolies

Cons

Difficult for clien when providing phone online service

Reasons for choosing MyOutcomes

We had been using the free version prior

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2022

Hi Christine, Thank you for taking the time to leave a review. Your responses will help us serve you and our other users in the future. We truly value your feedback.Customer satisfaction is our top priority and we are thrilled that you have enjoyed your experience. Regards, MyOutcomes Team

DE

David E.

CEO

Health, Wellness and Fitness

### "Great idea, It is needs serious updates"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 18, 2022

Pros

The basic assessment tool is fine. That said, I am not sure if it is clinically validated.

Cons

Horrible interface, zero ability to create reports, awful interface.

Reasons for choosing MyOutcomes

It sounded a little too good to be true, especially for the price. I was right I am sad to say.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Diana M.

Integrated Care Clinical Manager

Mental Health Care

### "Excellent and easy outcome data tracking"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 18, 2022

Overall, it has been a great experience. The FIT model is an evidence-based model endorsed by SAMHSA that gives credibility to data collected.

Pros

I like that it will aggregate the data for the user and presents the outcomes in an easy manner to understand and use in grant reports.

Cons

It is always difficult to integrate a new product into everyday use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2022

Hi Diana, Thank you so much for taking the time to leave an excellent review. We really appreciate your feedback. Regards, MyOutcomes Team

[View all Reviews](https://www.capterra.com/p/166955/MyOutcomes-FIT/reviews/)

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