---
title: "MyOutcomes Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MyOutcomes Software - reviews, pricing plans, popular comparisons to other Privileged Access Management products and more."
source_url: "https://www.capterra.com/p/166955/MyOutcomes-FIT/"
page_type: "product"
language: "en"
publication_date: "2026-11-06"
---

# 

 MyOutcomes Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

MyOutcomes

## What is MyOutcomes?

MyOutcomes is a mental health solution that offers multilevel access and advanced client outcome management tools for administrators, supervisors and clinicians.

## What is MyOutcomes used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Privileged Access Management](https://www.capterra.com/privileged-access-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

89%

Neutral

3%

Negative

8%

Starting price

$199

Per User, Per Year

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MyOutcomes?[Manage this product listing](https://www.g2.com/products/myoutcomes-pro/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MyOutcomes

4.3 (38)

VS.

[4.6 (2,828)](https://www.capterra.com/p/130710/SimplePractice/reviews/)

Starting Price

$199

Per User, Per Year

Starting Price

$49

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (38)

Ease Of Use

4.4 (2,819)

Value For Money

4.1 (34)

Value For Money

4.3 (1,892)

Customer Service

4.4 (36)

Customer Service

4.4 (2,411)

## MyOutcomes alternatives

[4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Alleva](https://www.capterra.com/p/180899/Alleva/)

[4.5 (283)](https://www.capterra.com/p/180899/Alleva/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180899/Alleva/)

## FAQs about MyOutcomes

Overview

### Which roles and teams benefit most from MyOutcomes?

MyOutcomes is most used by psychologists, counsellors, psychotherapists, and marriage and family therapists who track client progress and discuss outcomes during care. Clinical managers, program directors, and supervisors use it to monitor service quality across teams, while practice owners and academic clinicians support outcome-informed treatment, training, and program oversight.

Answer based on 38 reviews

Overview

### What company size and industries is MyOutcomes built for?

MyOutcomes is built for small mental health organizations, representing 92% of reviewers, and supports administrators, supervisors, and clinicians with multilevel access and client outcome management. Reviewers primarily work in Mental Health Care (55%) and Health, Wellness and Fitness (21%), with Mental Health as the main use case for 95%.

Answer based on 38 reviews

Features and Usability

### What are the key features of MyOutcomes?

MyOutcomes offers mobile access plus core clinical and practice-management features for mental and behavioral health. It includes appointment scheduling, confirmations/reminders, initial assessments, charting, treatment planning, progress tracking, real-time reporting, reporting & statistics, claims management, medical billing, self service portal, API, EMR/EHR, HIPAA compliant, and multi-provider practice support.

Integrations

### Which third-party tools and platforms does MyOutcomes integrate with?

MyOutcomes integrates with 2 third-party platforms: NextGen and Thinkific. These catalog integrations connect the product with healthcare and learning management tools, covering core data exchange and content delivery use cases.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does MyOutcomes offer?

MyOutcomes provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided training, documentation offers written reference material for setup and features, and videos provide visual walkthroughs for self-paced learning and review.

Answer based on 3 reviews

Getting Started and Support

### What customer support options does MyOutcomes offer?

MyOutcomes provides email/help desk, FAQ/forum, and chat support. Users often describe the support team as helpful and responsive, with quick answers to questions and strong assistance when learning reports or setup. Some also note that support could still improve in a few areas.

Answer based on 7 reviews

Ease of use

### How easy is MyOutcomes to use for therapists and clients?

MyOutcomes makes routine outcome scoring and treatment-progress tracking straightforward for many therapists and private practices. Users value automated scoring, telehealth access, and data that supports client conversations. However, some teams find advanced functions, client-file management, navigation, and remote questionnaire access less intuitive, especially during initial setup.

Answer based on 14 reviews

## Features

AI summary

Based on 2,869 Privileged Access Management reviews

Capterra data shows that buyers of Mental Health software rank the following features as their top priorities:

-   **HIPAA Compliant** (**76%** of reviewers rated this feature as critical)
-   **Charting** (**57%**)
-   **EMR/EHR** (**59%**)

MyOutcomes supports all three of the features reviewers rate most important: **HIPAA Compliant**, **Charting**, and **EMR/EHR**. Together, these capabilities help mental health providers protect sensitive client information, maintain accurate clinical records, and manage care documentation in one system, allowing teams to improve compliance, support continuity of care, and work more efficiently.

Appointment Scheduling

3.0 (8)

25.00% of 8 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Confirmations/Reminders

3.6 (13)

38.46% of 13 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

API

Application programming interface that allows for integration with other systems/databases

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Mobile Access

Access software remotely via mobile devices

MyOutcomes 9 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Scheduling: Schedule appointments via a calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Mobile Access: Access software remotely via mobile devices
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress

---

Get Advice

We can help you find the software with the features you need.

Features

4.0 (38)

4.0

Based on 38 reviews

## Pricing

Value for money

4.1 (34)

Free Trial

Basic

$199.00

Per User,Per Year

Value for money

4.1 (34)

4.1

Based on 34 reviews

## Integrations

[

Thinkific](https://www.capterra.com/p/132888/Thinkific/)[

NextGen](https://www.capterra.com/p/144594/NextGen/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (36)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (36)

4.4

Based on 36 reviews

## User reviews

Overall rating

4.3

Based on 38 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(18)

4(16)

3(1)

2(2)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Mike S.

Director

Used the software for: 1-3 years

### "Psychotherapy Tool for Measuring/Tracking Client/Therapist Progress"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

January 18, 2022

Pros

What I like most is that the tool helps you be more in tune with how your client is perceiving their psychotherapeutic experience and whether what you're working on is actually helping them or not. It provides real-time feedback and in my opinion is an essential skill to implement for any psychotherapist.

Cons

What I like least about the software is that even with taking the training course, there isn't good instruction on how to interpret the data. I think there can be much more helpful ways of guiding therapist through the process in real-time and providing insight/guidance to what the data shows as you move along and use the tool.

M&

Marriage & Family Therapist

Marriage & Family Therapist

Used the software for: 3-5 years

### "Using MyOutcomes to improving quality of service delivery"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 10, 2022

The information provided at each session creates an opportunity for meaningful conversations about what is working and not working for the client in their pursuit of improved well-being. The aggregate therapist data provides information to guide therapists in identifying areas for professional improvement which can lead to improved client outcomes.

Pros

Provides evidence of progress towards mental health goal of improved sense of well-being across domains (not just symptoms). Provides historical information for therapists to use to identify quality of services delivered. Convenient to use at every session. Helps guide the therapist to improve service delivery on both an individual client and agency level.

Cons

Some clients report challenges with navigating the on-line client portal. For some, time needs to be spent with the client providing them with more directions than are provided in the software system.

CO

Consultant

Consultant

Used the software for: Less than 1 year

### "Not user friendly "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

January 10, 2022

Pros

The assessment is a quick process once you can get to the right area.

Cons

Not very user friendly. Unable to export the data.

CO

Counsellor

Counsellor

Used the software for: 1-3 years

### "Excellent product that reminds clinicians to be intentional "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 10, 2022

I use this in therapy. It has taught me SO MUCH about checking in with clients about their experience. Clients also really like seeing their results over time. They can see when they are feeling better overall, even when they are having a bad week.

Pros

It is easy to use, fairly intuitive, and you can give client direct access when working through Telehealth. It also takes all the headache and guesswork out of manually scoring clients each week. I am super excited about anything that provides a positive outcome for therapy while also minimizing my paperwork.

Cons

I would like it to integrate better with my other automated systems. If I could have all my tools working together and manageable from one place, that would be a dream. However, that would be a plus. It is still a good program as is.

John B.

Owner

Used the software for: 1-3 years

### "Clinically useful with room to improve"

5.0

January 10, 2022

My overall experience has been excellent and I look forward to the evolution of the product

Pros

The software is extremely easy to use with minimal time spent in familiarizing yourself with the product.

Cons

A client portal with reminders for the clients to fill out the ORS before the session and to complete the SRS as soon as possible after the session would be extremely helpful

PS

Program Supervisor

Program Supervisor

Used the software for: 3-5 years

### "Improving Outcomes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

Benefits are the ability to share with stakeholders, potential partnerships, clients and for the counsellors to continuously be committed to improving personal practice

Pros

ORS and SRS measures, support from the MyOutcomes tech support team and \[SENSITIVE CONTENT\] specifically, quick response time for support needs, ease of use

Cons

One of the specific things that would be helpful for our program is that there currently is no drop down box to show transfer yo another counsellor/clinician in our own Raven program and I am curious if this should be added?

CO

Counsellor

Counsellor

Used the software for: Less than 1 year

### "Excellent addition to my clinical practice"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 13, 2022

Im still a new user but I am anticipating that I will have a much better understanding of my strengths and weaknesses as a clinician once I have built up my database.

Pros

Yes integration was easy. I like the graphs and being able to share this with the client/ track client progress on a session by session basis. It also provides a jumping off point for discussion about the session/ whats working/not working - this can be fruitful and I find clients much more upfront than I would have expected.

Cons

It would be good to have a tick-box option of presenting problems/hypothesised diagnoses so as to be able to identify clients outcomes by these groups

CP

Clinical Psychologist

Clinical Psychologist

Used the software for: 1-3 years

### "MyOutcomes Works for Us and Our Clients"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 10, 2022

MyOutcomes is helping us to provide a structured way to facilitate clinicians reflecting on their own performance and their client's progress, rather than just administering therapy and 'hoping for the best'.

Pros

The software is easy to use. I love the algorithm and graphs which quickly and clearly shows you the client's progress.

Cons

The price is a little expensive given the conversion rate to Australian dollars.

AP

Associate Professor of MFT

Associate Professor of MFT

Used the software for: 3-5 years

### "Excellent Therapeutic Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2022

MyOutcomes is overall a product that supports therapist growth and client wellbeing - I couldn't ask for more.

Pros

MyOutcomes has become an essential part of training new therapists. As a clinical supervisor, I appreciate the graphs that easily track client outcome and therapeutic rapport. I use MyOutcome as part of weekly supervision sessions and see new therapists grow in confidence and clinical skills by using this software.

Cons

When first using MyOutcomes years ago I wished that it was easier to use across multiple platforms but today even with telehealth, clients can easily complete their ORS/SRS using a tablet or phone.

CO

Counsellor

Counsellor

Used the software for: 3-5 years

### "My Outcomes Strengths"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 25, 2022

Really positive. Highly effective as a research quantitative measure of client progress.

Pros

The summary data that allows for honest self-reflection

Cons

It can be cumbersome to navigate. Not necessarily intuitive. Adding notes while doing ORS/SRS would be helpful.

[View all Reviews](https://www.capterra.com/p/166955/MyOutcomes-FIT/reviews/)

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