# InSite Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about InSite Software - reviews, pricing plans, popular comparisons to other Facility Management products and more. Source: https://www.capterra.com/p/166979/InSite --- # InSite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) InSite ## What is InSite? InSite is a premier building intelligence and efficiency solution for property owners and operators. InSite’s software as a service (SaaS) platform and managed services provide innovative, data-driven building analytics enabling clients to achieve ESG, sustainability, and energy efficiency goals that improve building performance while reducing operating costs. ## What is InSite used for? [Data Visualization](https://www.capterra.com/data-visualization-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for InSite?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.insiteintelligence.com/&name=InSite) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### InSite 4.8 (6) VS. [4.6 (444)](https://www.capterra.com/p/20372/Entrata/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.5 (24) Value For Money 4.6 (5) Value For Money 4.6 (24) Customer Service 5.0 (6) Customer Service 4.5 (24) ## InSite alternatives [4.5 (591)](https://www.capterra.com/p/135366/ActivTrak/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (37)](https://www.capterra.com/p/265756/Lucernex/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (26)](https://www.capterra.com/p/180092/Luzmo/reviews/) Starting price $995.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Commercial Properties 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Designed to serve commercial properties Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Compliance Management Track and manage adherence to policies for any service, product, process, or supplier InSite 36 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Compare key metrics for the business against prominent players in the industry Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Add customized logos and colors to align with company branding Alter the layout and content of reports Assembly of graphs and charts for visualizing and tracking statistics/metrics Connect to big data sources Automatically retrieve and pull information from documents, websites, images, data sets, and other sources Import and export data to and from software applications Ability to handle large datasets Track the management and flow of data throughout the organization Translate EDI formats into data suitable for use with company applications. Graphical representation of data Manage and track all disruptions and incidents Edit and personalize data view as needed Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity Tracking the status of previously identified performance measurements Manage, maintain and track the performance of assets and equipment Allows users to manage data from a number of sources A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Predict future data based on historical data sets Centralized database to track details of properties (including lease, tenant, and owner information) Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Set & manage permission levels based on user roles and restrict access to only authorized individuals Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 4.6 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.6 (5) 4.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Ron B. SVP Operations & Sustainability Real Estate ### "InSite Review 5-30-31" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 The entire team at Insite have been fantastic to work with from day one. Customer service is at a whole other level ad the willingness to adapt to our needs and reporting requirements is always a "we're on it " approach as opposed to the alternative. I couldn't be happier with or give a higher recommendation on behalf of Insite for their service, platform and overall global execution. Pros the absolute ease of use and ability to dial in to granular level of data with intuitive execution Cons Nothing it works great and has managed to help guide our operations teams to extensive reductions in consumption Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DH Donald H. General Manager Commercial Real Estate ### "InSite On Going Commissioning" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2022 The team is very responsive and works diligently on behave of the client. Pros The daily energy consumption reports sent directly to my email. Cons The more you use it the greater the value but the concern is time to work through it. See the Pro comment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GS Grant S. Sustainability Associate Commercial Real Estate ### "Strauss, USAA RE Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 27, 2022 Very positive. \[SENSITIVE CONTENT\], \[SENSITIVE CONTENT\], and the rest of the team are outstanding, knowledgeable, and willing to do whatever it takes to come up with solutions for us. Pros It provides clear visualization about where our properties are at in terms of their energy savings and other metrics. Cons I tend to have trouble seeing the dashboard and logging into the website. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PK Paul K. Director of Operations-Philadelphia Suburbs Facilities Services ### "InSite User Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2022 Energy Savings Tenant Comfort Equipment Longevity Pros Integration ease was moderate in difficulty. Customer Service is excellent. \[SENSITIVE CONTENT\] is an superior communicator and leader of his team. Cons The software strains our IT infastructure at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JT James T. Utility Manager Hospital & Health Care ### "Know your tools" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 27, 2022 I personally think that, in 2022, that you cannot operate you facility to appropriate standards of perfomance without a building analytic program like Insight. Pros In a large facility with limited staffing and tens of thousands of points that could be monitored, having insight keeping an eye on facility ops, and reporting consistently, helps us understand much more rapidly what things require attention that we otherwise might not quickly detect. Cons I used to jump on line and manipulate the program quite a bit, and I'm not sure if that is still possible (I've been pulled into facility ops recently with less emphasis on energy and energy performance.) this was very helpful for sharing information with my HVAC team to describe issues like simultaneous heating and cooling. Reasons for choosing InSite See my previous comment. These guys just hand me a much more manageable and actionable deliverable. Even if we drag our feet on the deployment side sometimes due to staff constraints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MF Mark F. Operations Analyst Commercial Real Estate ### "Amazing team and product " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 The platform gives us the ability to view and adjust machinery that we would never know was causing additional or unnecessary usage. \[SENSITIVE CONTENT\] and his team are amazing to work with and provide our teams/buildings the best operational support. Pros ongoing commissioning has been instrumental in our ESG and operational goals Cons The dashboard is a little scattered, but if you know where you are looking the data is available and very digestible Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)