# draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is draw.io the right Diagram solution for you? Explore 771 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166985/draw-io/reviews --- draw.io 4.6 (771) [View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of draw.io Ease of use 4.5 Customer Service 4.2 ## Pros and Cons in Reviews Ben L Sr. Solutions ArchitectComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “draw.io is my default tool for creating diagrams for professional projects. While there aren't any super premium features, It's totally free and comes with loads of templates from all industries to simplify the process of creating great architecture diagrams.“ May 5, 2025 DS Darren S Product OwnerComputer Hardware, 2 - 10 employeesUsed the software for: More than 2 years. “I keep coming back to draw.io as the alternatives have not been able to convince me to switch.“ December 18, 2025 SM Shreyash M ManagerBanking, 10,001+ employeesUsed the software for: More than 2 years. “It has all shapes you would need to create system designs and flow shafts pretty easily“ August 23, 2025 Ben L Sr. Solutions ArchitectComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “It's not as convenient as other diagramming tools, although you can share the cloud files. “ May 5, 2025 PM Parveen Kaur M StudentComputer Software, Self-employedUsed the software for: 6-12 months. “Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming.“ November 1, 2024 PM Parveen Kaur M StudentComputer Software, Self-employedUsed the software for: 6-12 months. “Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way.“ November 1, 2024 Hein Htet Z Network EngineerComputer & Network Security, 201 - 500 employeesUsed the software for: More than 2 years. “It's a powerful and flexible tool for creating network diagrams, technical visuals.“ April 10, 2025 KW Ketmanto W Application Support Engineer IInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Sometimes, the icons appear outdated.“ December 12, 2025 ## Showing most helpful reviews Showing 1-25 of 771 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Hein Htet Z. Network Engineer Computer & Network Security Used the software for: 2+ years ### "Diagramming Tool for Network Projects" April 10, 2025 4.0 It's a powerful and flexible tool for creating network diagrams, technical visuals. I appreciate that it's free to use, integrates well with Google Drive, and offers a wide variety of stencils for network architecture, cloud environments, and system designs. Pros Open Source Software, Rich Template and Shape Library , Offline access Cons Auto-layout and snapping features can be finicky, especially with complex diagrams. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) I made the switch from Visio to draw.io primarily because of its cost-effectiveness, simplicity, and flexibility. Visio is a powerful tool, but for most of my network diagrams, infrastructure layouts, and process flows, draw.io gets the job done without the licensing headaches. Review Source Richard B. Managing Director Information Technology and Services Used the software for: 2+ years ### "Diagramming that just works" October 27, 2025 5.0 We use it extensively during project / task planning, whether that's making decisions on Azure infrastructure or traditional flowcharts. Pros It's fast to load, easy to work with, takes minutes to learn and provides excellent value for money for us. Plenty of shapes are provided via the template library, from room layouts to process mapping. Cons Nothing really - it does everything we need it to do and more! Hard to see a con in this tool to be honest. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio was too expensive and bloated for what we needed Review Source PKM Parveen Kaur M. Student Computer Software Used the software for: 6-12 months ### "Basic Diagramming Tool, But Lacks Modern Appeal" November 1, 2024 3.0 Overall, while draw.io provides useful templates for beginners, it doesn’t match the features or ease of newer platforms. Saving files before editing can feel tedious, and the interface isn’t as intuitive as other tools. This tool is functional, but I would recommend other options for a smoother experience. Pros Draw.io offers some solid templates for beginners, making it a decent choice for simple diagramming. It’s functional and straightforward for users new to diagram tools. Cons The website feels outdated and hard to navigate. Templates lack visual appeal, and the AI for creating diagrams doesn’t work as smoothly as expected. Additionally, having to save the file to your PC before starting can be inconvenient, especially if you decide to switch templates mid-way. Review Source SM Shreyash M. Manager Banking Used the software for: 2+ years ### "Simple yet powerful " August 23, 2025 5.0 Decently intuitive and simple app to use. It has all shapes you would need to create system designs and flow shafts pretty easily Pros Simple, effective and has all most of the basics narrowed down. It is able to handle the basics decently well Cons It is a little too simple for what it can do. There are other alternatives that are better with doing all the simple stuff like connections. Sometimes moving an item derails all arrows Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio was pretty heavyweight and also way more expensive Review Source BC Bernie C. CEO Accounting Used the software for: 6-12 months ### "Diagramming is wonderful to do in Draw.io" April 24, 2025 5.0 My overall experience with Draw.io has been wonderful. It is free and open-source and is quite powerful compared to its paid counterparts. I used to use LucidChart for my diagramming and it was not the most fun to use and did not have a local installation version. The price was also expensive for my needs. Draw.io has many of the similar features of LucidChart such as templates and connecting lines. It is also much more customizable in the user interface as well. It supports importing Microsoft Visio files too if you want to switch. The only thing that is annoying is the “Layers” panel cannot be docked to a sidebar which means you have to open it every time you open a file and resize it which becomes annoying. Draw.io also doesn’t have some of the features as other paid software but considering it is free, I am not too upset. I have enjoyed my experience with it overall. Pros oFree oOpen source oDark Mode oCan import Visio diagrams oMany templates to choose from oCustomizable oLocal & Online versions Cons oCannot dock layers panel oMissing some features of other paid software oCan be a bit finicky in some areas Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Too expensive and no local installation option Review Source KW Ketmanto W. Application Support Engineer I Information Technology and Services Used the software for: 2+ years ### "No 1 open-source diagram maker - Need improvements on Linux and icons" December 12, 2025 5.0 Pros This software is open-source and compatible with all operating systems. The web version is also excellent, and the templates are impressive. It has a user-friendly interface that allows me to map the entire process flow quickly. Cons There are issues with Linux Lubuntu desktop apps where I can't reopen the Draw.io file based on its extension. I had to reopen it manually from the recent files. Sometimes, the icons appear outdated. Review Source VR Verified Reviewer Individual Contributer Computer Software Used the software for: 2+ years ### "Best design tool be it online or offline" September 12, 2025 5.0 I use it for 10+ years. In my field I didn't find a better alternative. It's reliable, easy to use, and supports a wide range of diagramming needs from simple flowcharts to complex architecture diagrams. The constant updates, cloud integration, and offline flexibility make it an indispensable tool in my daily work. Pros Excellent sketch and design product. Can be used in browser or deployed as an app. Has a lot of 3rd party design elements. Cons Export features could be better, and the interface can sometimes feel cluttered with too many options. Large diagrams may slow down performance, and integrations beyond Google Drive or OneDrive are somewhat limited. Review Source VR Verified Reviewer Sr. Solutions Architect Computer Software Used the software for: 1-2 years ### "Great for most diagramming needs" May 5, 2025 4.0 draw.io is my default tool for creating diagrams for professional projects. While there aren't any super premium features, It's totally free and comes with loads of templates from all industries to simplify the process of creating great architecture diagrams. Pros #1, draw.io is free and open source, yet professional grade. You don't even need an account to use it, you are immediately dropped into a diagramming interface. You can choose to store your diagram locally or on any number of cloud storage providers. There are a vast number of templates from all companies and the export options are plentiful. Cons Being free and with no login, there is a lack of collaboration features. It's not as convenient as other diagramming tools, although you can share the cloud files. Occasionally the interface will lag, especially if you are dealing with large files. If you run into issues, you need to deal with community support which has no SLA. Review Source DS Darren S. Product Owner Computer Hardware Used the software for: 2+ years ### "It is simple. It is powerful. It just works." December 18, 2025 5.0 Does everything I need, is easy to use, and it just works. I keep coming back to draw.io as the alternatives have not been able to convince me to switch. Pros So easy to use and versatile. Allows me to create all the diagrams I could ever need for our projects. I mostly create flowcharts and system diagrams. Cons Look and feel can be a bit basic, but it is functional and gets the job done. I use the online version, so sometimes it can be a bit slow, but still useable. Review Source AD Alexandrine D. Director of Innovation and Compliance Medical Devices Used the software for: 6-12 months ### "Great diagram software" July 7, 2025 5.0 Pros draw.io is a super intuitive tool to make any kind of mind maps, flowcharts, flow diagrams, etc. It has a lot of customization options and pixel precise movements. I like that it is very easy to move arrows and visually arrange the flowchart in any way. Cons It is already a very good software, but I would like an autosave option for the desktop app. I also would like better options for export to make it easier to integrate a diagram into a Word document. Review Source LA Leandro A. Developer Computer Software Used the software for: 1-2 years ### "Draw.io review " November 22, 2025 5.0 Great experience.I have used it for college and I also use it at work .It's free and open source and just works.Good Pros Great open source tool for generating schematic content.Its UI look a little outdated , but its fast a reliable.Great for creating templates , for project design too .Great value for money. Cons Its UI look a little outdated.It takes sometime to get use how the software works.This is an aspect that could be improved, but it's a good product overall Review Source Antony B. Database Manager Non-Profit Organization Management Used the software for: 2+ years ### "Draw.io - a simple-to-use and high-quality flowchart designer" December 17, 2024 5.0 Pros Simple to use flowchart maker with visually-pleasing results Cons Could potentially have more options for visuals - but this is a minor point Review Source Thomas H. Student Assistant Information Technology and Services Used the software for: 2+ years ### "The to-go tool for small vector graphics" February 25, 2019 5.0 Once for a project we had to create an UML sequence diagram. We used draw.io for this . It worked great, it looked fantastic. Until we noticed that we forgot some calls so we had to add more boxes and more arrows. We thought that surely we could just drag what we have around a bit without breaking everything but no. Luckily it wasn't very big yet so we started from scratch and did not connect the arrows to the boxes until we were sure everything was stable. There might be a way to stop the arrows from freaking out but we could not find it. Pros I love draw.io . Need a graphic for a presentation or some sort of LaTeX report? Use draw.io, it certainly beats fiddling around with LaTeX to get what you want. It allows you to export in .svg format (vector graphics) which you can scale to any size without loss of quality. Ever tried to increase the size of a .jpg or the like and noticed how horrible it looks? That doesn't happen with vector graphics. It supports so many useful "graph types" out of the box, it's great. If you want to draw a specific kind of diagram/graph it most likely supports that and gives you all the boxes, edges, etc. that you need to make your graph. Aligning your elements is super easy thanks to a wonderful grid system that lets you (among other things) place components perfectly aligned side-by-side or under each other. You can customize virtually anything, size, color, font, font size, anything. Complete control over what you are trying to make. If you need to make a graph or diagram of some kind and there is no tool to make the specific thing you need, just use draw.io. Or, if there is, still use draw.io because it will probably look nicer and give you a lot more option than whatever tool you want to use. Cons The one thing I dislike, I'd say even HATE about draw.io are the arrows. Simple use case: You want to connect two boxes with an arrow. That's simple - except later you notice you don't like the position of the boxes and move them. Now your arrows will most likely try to bend in ways to keep the connection but by doing so they will get horribly bent and look atrocious. This is especially bad if you move multiple boxres. Review Source Geraldo Gana A. Administrativo Information Technology and Services Used the software for: 2+ years ### ""Diagrams.Net Review: Exploring Its Template Management Features And Integrations"" February 7, 2023 5.0 My overall experience with Diagrams.Net is positive. I appreciate its intuitive interface, flexibility to support multiple diagram types, and advanced collaboration tools. Additionally, integrations with other tools are widely praised, making it easier to work on projects.I've been solving a wide range of business problems with Diagrams.Net, including creating process flowcharts, data models, UML diagrams, and other types of diagrams. The software helps me visualize complex information clearly and concisely, facilitating communication with other team members and making more informed decisions.In short, my experience with Diagrams.Net is positive and the software has helped me a lot to solve business problems, facilitate communication and speed up decision making. Pros I would like to highlight 4 features that I like the most:1. Flexibility: The software supports multiple types of diagrams, which means I can create multiple types of templates using the same software.2. Intuitive Interaction: The software's user interface is easy to use, which means I can create diagrams quickly and with little learning curve.3. Integrations: The integrations with collaboration, project management and coding tools I really appreciate as they make working on projects easier.4. Collaboration tools: The software includes collaboration features such as real-time diagram sharing and simultaneous editing, which is valuable when working in teams on projects.5. Performance: The software is known to be fast and reliable, which means I don't have to worry about performance issues. Cons Limited features: Although the software includes many advanced features, sometimes I miss some specific features that are offered by other diagramming software.Complexity: While the software's user interface is easy to use, I found some of the more advanced functionality a bit complex.Limited Integrations: Although the software has many integrations, the available integrations do not meet all my needs in some cases.Limited updates: Software updates are less frequent than I would like them to be. Review Source VR Verified Reviewer Full Stack Developer Computer Software Used the software for: 2+ years ### "Draw.io review" June 18, 2023 5.0 The best app for diagramming it's Draw.io and I would recommend it to anyone who has to do similar diagramming tasks. Pros Draw.io is very intuitive, so anyone with any experience can start to use it from the first day, besides it offers a lot of useful tools that make diagramming tasks pretty fast. Cons I have nothing to complain about Draw.io, so far so good. Review Source BH Brian H. Software Engineer Information Technology and Services Used the software for: 2+ years ### "Diagrams.net great functionality for the right prices" October 9, 2022 5.0 I am able to quickly put diagrams together, model flows, and share my work. The price can't be beat. I find that I rarely start visio when I have the option to utilize Diagrams.net. Pros Drag and drop, connecting shapes, and the ease to create a simple diagram are what Diagrams.net does best. I can create a simple diagram, connect and label each shape, and be done in a fraction of the time it takes to do the same in Visio. Cons The lack of sharing and collaboration is disappointing but certainly not essential. Screensharing and whiteboarding via Teams or Google can still take place and I find its easier than virtual sketching. Review Source VR Verified Reviewer Software Developer Information Technology and Services Used the software for: 1-2 years ### "Satisfies all your diagrammatic needs" September 30, 2021 5.0 Overall, I believe it more than meets the expectations if you are using it to make diagrams for reports and such but if you need to make professional UML diagrams and if you are looking to collaborate in real-time I would not recommend this. Pros Diagrams.net allows you to draw any type of diagram you would want and you could easily save it in your Google Drive. To help out, it also provides a range of starter templates for different types of diagrams although I prefer starting from a blank slate. Any shape or figure you need could be easily searched for and you could even import images. To export, they give a variety of options including png and XML and unlike Visual Paradigm, diagrams.net does not leave a watermark behind. The best thing about diagrams.net is that it is very easy to use and not limited to UML diagrams and such. Cons The collaboration could use more features as it is extremely hard for people to work on the same diagram at the same time due to the delays, so I wouldn't recommend using it for collaboration. Other than that, the diagrams don't carry the professional look and feel that applications like Visual Paradigm provide. It doesn't stick to the UML rules so if you did something wrong you'd never know but that comes at the cost of support for multiple types of diagrams. Review Source VR Verified Reviewer Design Engineer Automotive Used the software for: 6-12 months ### "Very simple and effectively diagram creator." February 24, 2023 4.0 Very good results came from using this app specially when you are in an area that maps a process. Pros If you need to create an easy to access app in a quick way you can rely on diagrams.net, you can create very fast workflow or process flow. Cons It is very limited in the shapes that can be used and doesn't add much against the competition. Review Source Mahmoud H. Electrical Engineer Computer Software Used the software for: 1-2 years ### "The best diagramming software in my opinion!" March 22, 2022 4.0 I just can't get over how easy and intuitive diagrams.net is to use! It literally took me less than 10 minutes to create my first diagram with many different elements, and the software was so easy to figure out that I didn't even need to read the manual. The range of templates is also really impressive, and it's great that they have a free trial available. Pros I think for me the best thing about diagrams.net is that it's easy to use. I am not a designer and I know nothing about Photoshop or anything of that sort, so being able to accomplish so much just with one interface - and some good templates - is a relief. Cons I have been using diagrams.net for a couple of years now and it has been amazing. There are not too many cons to be honest but the main one I can think of is that you are only able to insert a certain number of equations before it converts the rest into pictures. Review Source Hadi H. Software developer Computer Software Used the software for: 2+ years ### "Free diagram tool" July 21, 2022 5.0 Pros Easy of use, no install required, local save and edit, cloud save and edit Cons Nothing at all! If i can suggest something, i will say work more on the ui, but for a fee tool, it's great Switched from [Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/) Needed a free solution that work on Linux Review Source RJ Rehan J. Software Engineer Computer Software Used the software for: 2+ years ### "Recommend this for diagram creation for developers" May 26, 2023 5.0 Pros Most importantly this is free and provide a very clean and organizable interfaces. Drag and drop feature makes designing more easy. I can share my diagram with others and work with others simultaneously. Also this integrates with other tools like confluence and jira and I can directly save my diagram to those tools. This is very easy to use tool for me. Cons I haven't face any issue using this and I'm really positive. Review Source BR Bishrut R. Junior Software Engineer Information Technology and Services Used the software for: 6-12 months ### "diagrams.net review" November 3, 2022 5.0 My overall experience with diagrams.net has been great, I did many of my college works and projects through this software. In this pricing range, a good tool to collaborate on and deliver amazing outcomes. It is simple to incorporate in the cloud and may be shared as a Google document or updated within the shared file. Pros The thing that I liked the most about diagrams.net is as follows, - Data access is very easy and provides flexibility for users and project collaborations with teams is easier since the data can be accessed through cloud platforms- Suitable and preferred diagrams is easier to search as they have easy diagram searching feature- Data backup and recovery is very easy- It is easily integrated with different other apps and tools so it makes user's work easier Cons The thing that I liked least about diagrams.net is as follows,- There are few shapes available, and the UI appears to be difficult to navigate sometimes for beginners- If the internet quality is not so good, then the downloaded file might not open properly or gets low quality - If you do not save and/or download your draft before turning off your device, it is very likely that it will be lost Review Source Prudencia F. Technician in Energy and Thermal Engineering Research Used the software for: 1-2 years ### "Review of diagrams.net" February 12, 2023 4.0 I have had a very positive experience using diagrams.net. It is a great platform for creating diagrams quickly and easily. I have used it to create flowcharts, mind maps, org charts, and other visuals. Pros I really enjoyed using diagrams.net. It makes it easy to create diagrams, flowcharts, mind maps, and other visuals. It has a lot of features that make it great, like being able to import or export in a variety of formats, having a wide selection of templates, and the ability to add images and text. It also has a great user interface that is easy to navigate and makes it quick to get started. I also liked the ability to save my work in the cloud and access it from any device. Cons I found the lack of customization options to be limiting. I couldn't adjust the size or color of shapes, making the output look dull. Review Source VR Verified Reviewer Co-Founder Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "I've caught everyone I recommend using it." August 31, 2022 5.0 I met a long time ago and benefited from many presentations and reports, including public projects. I am very satisfied and recommend it. Pros You can benefit from a lot of resources at once, completely free of charge. There is neither missing nor more 3rd party application integration. Diagrams are ready that you can drag and drop to everyone. It has universality. It is an application that everyone will fall into one day. Cons I think more integrations would be nice, and maybe more diverse and up-to-date themes should be added. Of course, there has been no update on the diagram for a long time, but there is an opportunity as users' needs are constantly changing. Review Source Aram K. Software Engineering Manager Computer Software Used the software for: 2+ years ### "draw.io is one of the simplest tools for your software architecture and design documents" November 20, 2023 5.0 Overall, the experience of drawing with draw.io is so light weight that I will always go back to if for my software design diagrams Pros The most significant benefit of draw.io is the simplicity to get started. It is very straightforward to use and easy to understand the tool and its menus. Within minutes you can figure out how to use it to draw your software design. Cons The Cloud specific images, like AWS or Azure could be a little more high quality and less plain. It would be nice if the icons for various cloud services could be as similar as their official icons as possible, though they are still recognizable. Review Source Similar Products Featured