# Page 3 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166985/draw-io/reviews

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draw.io

4.6 (772)

[View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of draw.io

## Showing most helpful reviews

Showing 51-75 of 772 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Design Engineer  
Automotive  
Used the software for: 6-12 months

### "Very simple and effectively diagram creator."

February 24, 2023

4.0

Very good results came from using this app specially when you are in an area that maps a process.

Pros

If you need to create an easy to access app in a quick way you can rely on diagrams.net, you can create very fast workflow or process flow.

Cons

It is very limited in the shapes that can be used and doesn't add much against the competition.

Review Source

AS

Alejandra S.  
Student  
Higher Education  
Used the software for: 1-2 years

### "diagrams.net is an efficient tool to make graphics"

April 22, 2023

5.0

Overall, the customization options in diagrams.net enable users to create diagrams that are visually appealing, easy to read, and tailored to their specific needs and preferences.

Pros

diagrams.net is ease of use, its flexibility, and its wide range of customization options. Also, it allows to create complex diagrams quickly and easily, and the ability to customize their appearance.

Cons

The user interface of diagrams.net can be overwhelming at first because it can be a bit counterintuitive in terms of user-friendliness, as there are many options within the same tab

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

LucidChart is a paid tool, and the free version only allows placing a limited number of elements in a diagram, so I couldn't continue creating images there.

Review Source

Santiago S.  
Diseñador  
Higher Education  
Used the software for: 1-2 years

### "Buscar recomendaciones.... draw.io"

October 25, 2023

5.0

Usamos comúnmente la herramienta para la presentación de procesos y abstracción de distintas temáticas mediante diagramas, realmente ha simplificado y agilizado mucho la labor, dado que ya no es necesario usar una compleja herramienta de diseño grafico para tal labor.

Pros

Es natural que sea necesario, en ocasiones, pasar del largo discurso a explicar con esquemas alguno que otro tema, entonces, usemos draw.io. Primero que todo, al ser una aplicación web desde cualquier dispositivo que tenga navegador funciona, por otro lado, su interfaz es tan intuitiva como lo son de sencillas sus herramientas, sin tantos líos es tan efectivo como seleccionar una plantilla o dar clic en alguna figura del menú para que aparezca en la pagina y construir desde esta, diagramas tan complejos como se requiera, gracias a las opciones que permiten añadir diferentes familias de formas y las tantas configuraciones para ello.

Cons

Al momento de iniciar se pide un acceso a alguna cuenta, de correo por ejemplo, para mantener una copia de seguridad, dicho paso en algunas casos suele fallar y pedir que se cargue nuevamente la pagina o quedarse abriendo la ventana de autorización.

Review Source

Mahmoud H.  
Electrical Engineer  
Computer Software  
Used the software for: 1-2 years

### "The best diagramming software in my opinion!"

March 22, 2022

4.0

I just can't get over how easy and intuitive diagrams.net is to use! It literally took me less than 10 minutes to create my first diagram with many different elements, and the software was so easy to figure out that I didn't even need to read the manual. The range of templates is also really impressive, and it's great that they have a free trial available.

Pros

I think for me the best thing about diagrams.net is that it's easy to use. I am not a designer and I know nothing about Photoshop or anything of that sort, so being able to accomplish so much just with one interface - and some good templates - is a relief.

Cons

I have been using diagrams.net for a couple of years now and it has been amazing. There are not too many cons to be honest but the main one I can think of is that you are only able to insert a certain number of equations before it converts the rest into pictures.

Review Source

VR

Verified Reviewer  
Owner of ShadowPlayersDev  
Information Technology and Services  
Used the software for: 6-12 months

### "Creating entity relation diagrams in draw.io"

April 15, 2024

5.0

I’ve been using draw.io to make entity relations diagrams, to know how I’m going to design the database.

Pros

Integration of other tools, templates for elements, diagrams and flowcharts. There’s also support for dark mode.

Cons

Sometimes loading the diagrams takes a couple of seconds, there’s like delay.

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Lucidchart is expensive and doesn’t provide the features that I need in the free trial.

Review Source

Emmanuella A.  
Sonographer  
Hospital & Health Care  
Used the software for: 2+ years

### "Easy to use"

March 17, 2023

4.0

Diagrams.net proved to be a great tool for creating diagrams.

Pros

I found diagrams.net to be incredibly helpful for creating diagrams quickly and easily. It was user-friendly and intuitive, and had the capability of visualizing complex concepts and processes. With just a few clicks and drag-and-drop operations, I could create aesthetically pleasing diagrams. I was also able to collaborate with others by sharing the diagrams online and export them in various formats, such as PDF, SVG, PNG, and JPG. Furthermore, I could customize the diagrams to my liking.

Cons

There are not many ways to adjust the look and feel of the diagrams, and it can be difficult to make diagrams look exactly as you want them to.

Review Source

Samuel Isaí R.  
Fullstack dev  
Computer Software  
Used the software for: 6-12 months

### "not exactly what you search for, but better"

July 28, 2023

4.0

I helps me as software dev to desing and representing ideas or systems to me or colleages

Pros

I love making uml desings, drag and drop items it´s the best way to build diagrams nowdays

Cons

UI is kinda the worst thing, i don´t like the tools distrubution, it could improve a lot

Review Source

Alexandra B.  
Developer  
Computer Software  
Used the software for: 2+ years

### "draw.io to create diagrams"

May 11, 2023

4.0

draw.io is a web application that allowed me to create different types of diagrams, such as flowcharts, organizational diagrams, network diagrams, etc.

Pros

draw.io provides a wide variety of shapes, symbols, and connectors to create different types of diagrams. It offers a comprehensive library of elements that can be customized to fit specific diagramming needs.

Cons

draw.io is primarily a web-based application, which means it requires an internet connection to access and use. While there is an option to install draw.io as a desktop application, it still relies on an internet connection for certain features like cloud storage integration and collaboration.

Review Source

TF

Tom F.  
CEO  
Telecommunications  
Used the software for: 2+ years

### "Really useful!"

May 24, 2023

5.0

Drawio has changed our network documentation process by providing a user-friendly platform to make network diagrams. The easy to understand interface and rich features has enabled our staff create them diagrams without any hassle.

Pros

It is really easy to use and new users understand the interface instantly. The templates and icons that are available by default in drawio are sufficient to design even more complex diagrams with special needs.

Cons

The desktop apps sometimes feel a little weird. Otherwise there is really nothing bad to say about drawio!

Review Source

VR

Verified Reviewer  
Web Developer  
Computer Software  
Used the software for: 2+ years

### "Draw.io for web developers"

November 9, 2023

5.0

Pros

It's very easy to use. With the basic and simple shapes, you can customise and create a variety of diagrams. And if you don't want to start from scratch, it offers so many templates according to the type of diagram you want to create.

Cons

Overall it's very good. I started using it when I was a student. The only negative aspect I see is that sometimes the interface isn't precise to the way you want to move your arrows while creating diagrams.

Review Source

DB

Daniele B.  
Program Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Il migliore per flowchart base"

July 28, 2023

4.0

Pros

Sicuramente uno dei tool più rapidi e intuitivi per creare flowchart. Rispetto ad un Visio, ad esempio, ha il vantaggio di essere facilmente utilizzabile da chi ha pochissima esperienza in software di questo tipo ma ha bisogno di produrre diagrammi di flusso, ad esempio per descrivere processi o organigrammi. Ottimi template predefiniti e decisamente rapido per condividere lavori a più mani.

Cons

L'interfaccia è estremamente basica, così come la gestione dei workflow, il che crea qualche problema di fruibilità quando si inizia a creare flussi un po' complessi. È facile che il prodotto finale sia un po' contorto o presenti problemi di formattazione. Essendo così basico, richiede un po' di sforzo manuale per aggiustare tutto...

Review Source

Dhanushka S.  
Software Developer  
Computer Software  
Used the software for: 6-12 months

### "An awesome tool which you can draw almost any diagram online! "

May 5, 2019

5.0

I was using this platform when I was in university and it was very helpful for me to do my lost of work in very short period of time. Even now, the software company I'm currently working, they use this application. We mainly use this tool to draw UML diagrams, sequence diagrams, business diagrams, layouts etc. So far this tool was very helpful.

Pros

it is easy to use because nothing to install externally; it has drag & drop functionality; they have given very helpful training materials but in my case I never used those because they have given an intuitive interface so it was very easy for me to grab most of the functionalities in short period of time and get my works done. In this platform, they have give lots of temples. You can draw, Businesses diagrams, Engineering diagrams, Flowcharts, Software diagrams, Network diagrams, Layouts for designing web pages, UML diagrams and much more. And also they have given very rich functionalities like import and export your diagram in various formats, track and restore you changes if you have done changes offline, automatic layout, can publish and share(on google drive, one-drive) your work, can work on mobile and desktop devices etc. And the best thing is, in order to use any of those above mentioned functionalities you don't need to pay at all, in fact you don't even need to register with this platform. And you can use your diagrams for any purpose, including commercially. That's awesome right!

Cons

I don't see any major disadvantages in this platform but I suggest if they could improve their customer support bit more, that'll be great.

Review Source

Mark B.  
Project Management  
Information Technology and Services  
Used the software for: 2+ years

### "Draw.io"

September 7, 2023

5.0

Pros

Draw.io is a gem when it comes to creating diagrams and flowcharts. Here are a few things I love about it: ease of use, versatility, integration, collaboration, cost. Working on the same screen with my teammates provides both speed and convenience.

Cons

Honestly, it's tough to find major faults with draw.io, but if I had to nitpick: offline access, advanced features.For extremely complex and technical diagrams, I've found that some specialized diagramming tools offer slightly more advanced features. However, for the majority of my needs, draw.io is more than sufficient.

Review Source

VR

Verified Reviewer  
Computer and Systems Engineer - Ph.D. Candidate  
Information Technology and Services  
Used the software for: 2+ years

### "Outils pour modéliser tous types des diagrammes"

November 5, 2022

5.0

J'utilise cet outil presque chaque jour pour faire des diagrammes d'architecture logique et structurelles des systèmes informatiques.

Pros

C'est un outil qui peut être utiliser pour modéliser n'importe quel diagramme. Il est très simple à utiliser et flexible avec la possibilité d'utiliser plusieurs standards de modélisation dans un même diagramme. Il est possible d'utiliser la version locale ou la version en ligne qui fonctionne d'une manière très similaire. Il est possible d'intégrer avec google drive et de partager et sauvegarder les diagrammes dessus.

Cons

Parfois l'outil ajoute une couleur blanche au fond d'un text. En bougeant les composants dans un diagramme il m'arrive de grouper des composants ensemble dans le vouloir. Sinon, pour le reste ça marche bien.

Review Source

Sai Meghana D.  
Application Development Analyst  
Utilities  
Used the software for: 2+ years

### "diagrams.net - Most popular integrated diagramming application"

February 23, 2023

4.0

It is free and requires no client installation. It gives native stencil for technologies that we use.

Pros

It is an open source platform and ease for making flowcharts, UML, SQL related entity relations. It can be used in business documentation for better understanding and present data visually.

Cons

It lacks at opening an existing diagram when we open freshly and few advanced features are missing.

Review Source

VR

Verified Reviewer  
Salesforce developer  
Computer Software  
Used the software for: 2+ years

### "Great application for drawing software models and flowcharts"

February 18, 2021

5.0

We use Draw.io to build different UML diagrams like class diagram, user diagrams, schema diagrams and flowcharts etc to help us visualize the requirements of our projects. We also use it for understanding and visualizing algorithms.

Pros

Draw.io is a completely free software which is used to draw flowcharts and all kinds of UML models. The UML models are really necessary in Software industries to understand the structure of the project and requirements. Draw.io tool makes it very easy to understand and visualize those requirements. You can create different models and save it in different formats like png, jpeg, pdf etc. You can also share the diagrams and links with your team members.

Cons

Sometimes it is hard to move around the different types of shapes in the diagram. Apart from them the saved file metadata also gets corrupted which makes us work again on the same diagram.

Review Source

VR

Verified Reviewer  
Electrical Engineer  
Industrial Automation  
Used the software for: 2+ years

### "Draw IO - Best free block diagram tool."

October 18, 2023

5.0

Draw.io is a very great tool. I have been extremely happy with it.

Pros

This software is free, has online and app versions, and is extremely easy to use. I highly recommend using this as it is much easier than Powerpoint diagrams.

Cons

The locations blocks in diagrams are connected can be difficult to setup so the diagram is readable. This only applies to small blocks.

Review Source

VR

Verified Reviewer  
CISO  
Information Technology and Services  
Used the software for: 2+ years

### "Diagrams.net/Draw.io Review"

November 13, 2022

4.0

Pros

This service has a lot of support from the community since it's basically free. So you can easily find solutions for any hiccups you run into when using this tool.

Cons

For a tool that comes for free, with a desktop app there is very little to complain about, but wish we had more options with saving files.

Review Source

Daniel T.  
Integration Architect  
Computer Software  
Used the software for: Less than 6 months

### "An easy alternative for Visio outside Windows OS"

January 20, 2020

4.0

I began to use this software on my Mac when I needed to edit or create a diagram. It was my alternative because the MS Visio doesn't have version for macOS. But, due to the compatibility problems with some files with special metadata, I finally changed to use MS Visio in a virtual machine.

Pros

It is full web software to create diagrams of flows. Has a lot of templates and objects libraries similar to the MS Visio than help to create the draw. It is compatible with the Visio files. Also, you can use your OneDrive or Google Drive storage to work inside this.

Cons

Despite you can open Visio files not always the metadata of these are open well. This generates compatibility problems between both applications. Also, I found problems using some Visio templates from my colleagues in the software.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

The necessity to re-use some Visio templates and to can share these with the team, forced me to change this software for a virtual machine in macOS with MS Visio. Currently, I use the Visio Online when I need to open a file from macOS.

Review Source

AT

Andrea T.  
System Engineer  
Computer & Network Security  
Used the software for: 6-12 months

### "OTTIMA per schemi e diagrammiPROFESSIONALI e NON!"

October 17, 2023

4.0

Nel complesso questo software è straordinario!Perfetto per uso scolastico in caso di creazione di diagrammi di materie scentifiche o anche per schemi di studio.A livello professionale personalmente lo uso per creare schemi di rete fisici e logici usando immagini e oggetti del vendor Cisco, presente in piattaforma!Facile l'importazione ed esportazione dei file con possibilità di salvare il lavoro in più formati.Si può collegare anche all'account Google Drive!Consigliatissimo!

Pros

Draw.io permette facilmente di creare diagrammi, schemi e organigrammi in modo professionale e creativo!Ha molti modelli utilizzabili e come nel mio caso lo si può usare per creare schemi di rete fisici e logici e per di più usando oggetti di vendor noti nel mondo IT come per esempio CISCO!

Cons

Per quanto riguarda l'uso che ne ho fatto io a livello lavorativo non ho avuto particolari problematiche legate a questo software, tutto perfetto!

Review Source

VR

Verified Reviewer  
Documentation Specialist  
Construction  
Used the software for: 6-12 months

### "Fast, Convenient Tool"

September 24, 2019

4.0

Draw.io is a comfortable tool to pick up and put down, and it gets the job done. Often, during my workflow, I open a new tab in Chrome, type 'dr' and the url pops up, and a moment or two later I'm constructing a quick diagram-- layout of casters on a lumber cart, for example, for a maintenance spreadsheet-- then exporting the image. Everything saves to the cloud, or I download it immediately and import/embed/paste it into the target document, and continue on.

Pros

I find draw.io almost effortless to utilize. Frequently I need to produce a simple diagram, layout, or the like and don't need the titanic functionality of market-leading image-manipulation software or its cousins. I can start draw.io without fanfare and export an image in one of sufficiently-varied formats for many of my needs.

Cons

There are some very basic things that the software doesn't to (or that I don't know how to do with the software) that either are not part of its capabilities or are not sufficiently straightforward. Ironically, simply drawing is one of the things I find the software incapable of. That said, this limitation and others don't put me off the tool, they just force sometimes annoying workarounds.

Alternatives considered

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Reason for choosing draw.io

Lucidchart is excellent, but the toolset feel of Draw.io suits me a little better.

Review Source

Víctor P.  
Director de software  
Computer Software  
Used the software for: 2+ years

### "My favorite tool to draw diagrams"

April 1, 2022

5.0

I think diagrams.net is a great easy and free tool to create you own diagrams and paste it directly to your Confluence page or export it to send it or place it anywhere.

Pros

diagrams.net makes very easy to create diagrams. By simply drag and drop, you can create your desired diagram in a few minutes. It also works very good in combination with Confluence.

Cons

I think it lacks more collaborative tools in order to be able to work together in the same diagram as, for example, Miro.

Review Source

DL

Delphine L.  
Freelancer  
E-Learning  
Used the software for: 2+ years

### "Un module de diagrammes efficace et gratuit pour Confluence et Jira."

December 13, 2022

5.0

Je peux efficacement et rapidement partager des diagrammes d'évaluation avec mes partenaires

Pros

Application intuitive et simple à utiliser pour la conception et la modélisation de diagrammes et d'organigrammes, de schémas . Cet outil très pratique permet d'être utilisé avec Google drive et d' exporter des produits au format image ou pdf. De plus, le programme est disponible en version locale ou en ligne et permet de stocker, sauvegarder et partager ses diagrammes..

Cons

Sa version en ligne nécessite une connexion InternetDes bugs lors de la création de flèches rend son utilisation parfois difficile .Glisser déposer pas toujours efficace

Review Source

Matteo C.  
Project manager  
Information Technology and Services  
Used the software for: 1-2 years

### "Ottimo software per creazione di diagrammi, schemi e disegni"

July 3, 2023

4.0

Pros

Piccolo software che gira nel browser, molto semplice e intuitivo da usare. Molto comoda la board pressoché infinita e la possibilità di fare drag & drop dei vari blocchetti per comporre il proprio diagramma o schema.

Cons

Piccoli difetti ma che capitano relativamente spesso: Ogni tanto è difficile disegnare le frecce che collegano i vari blocchetti, la funzione di salvataggio automatico a volte blocca la pagina, ma per il resto molto comodo

Review Source

VR

Verified Reviewer  
Director of Business Development  
Information Technology and Services  
Used the software for: 2+ years

### "Quick and easy"

July 19, 2019

5.0

Pros

Draw.io is quick and easy. I do not need to remember any credentials. It just stores the files in my cloud storage and I can pull it out any time. I love using this.

Cons

I am not sure how secure it is when it accesses one's cloud storage accounts, otherwise, there is nothing negative about using Draw.io

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Review Source

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