# Page 4 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166985/draw-io/reviews --- draw.io 4.6 (772) [View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of draw.io ## Showing most helpful reviews Showing 76-100 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Product Manager Warehousing Used the software for: 1-2 years ### "Draw.IO is the easiest-to-use visual flowchart tool that I could find" December 5, 2019 5.0 Draw.io is my go-to for diagramming business processes in my role as a Business Analyst. It's very useful to present a diagram rather than explain the concepts that I can easily convert to a visual in draw.io. Pros \-I use Draw.IO weekly/monthly depending on as projects demand -Diagrams are easy to make, and the visuals are very appealing to my target audience -Various methods for saving and displaying or sharing the content -The free functionality will suit the vast majority of users and teams -Google Drive integration Cons \-A desktop application might be nice for certain users or teams -The built-in diagrams are nice and often used, but there is a fairly limited selection for templates -A few of the print options default to printing with gridlines with no option to remove them Alternatives considered [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing draw.io Easier to use, far more modern looking chart print outs. Review Source VR Verified Reviewer Test Manager Health, Wellness and Fitness Used the software for: 2+ years ### "The best tool to create diagrams" August 25, 2020 5.0 While I was attending some online courses, I learned about this tool. I am amazed that it is free because I had to pay for other apps that weren't so versatile and easy to use. I am working to promote this tool for my current job because it's easy to use, flexible, and platform-independent. And the incredible thing is that is free! Pros The app is web-based, so you don't have to worry about compatibility issues with your computer. You can save your files on your computer or allows you to keep it on multiple cloud platforms like Google Drive, Dropbox, Onedrive, which is very cool! I recently discovered the app for Windows 10, which gives me more freedom to work offline while I am traveling. The tool allows you to create your templates so you can create different types of drawings. It's free! Cons I can honestly find any fault with this tool. Perhaps since I only draw basic stuff like UML or flow charts, the app provides anything I need to do my work effortlessly. Even the problem that I could work online was solved several months ago with the Windows 10 app. It would be great to have the app available for my MacBook. Review Source VR Verified Reviewer IT Specialist Import and Export Used the software for: 6-12 months ### "Strumento ottimo per descrivere al meglio processi ed idee" June 19, 2023 5.0 Pros \- il fatto che sia web lo rende accessibile ovunque- Integrazione con Microsoft 365 impeccabile- Facile da usare e completo- Versatile Cons \- Molti oggetti vanno attivati successivamente tramite le impostazioni Review Source SF Samia F. Consultora Higher Education Used the software for: Less than 6 months ### "draw.io (diagrams)" May 20, 2023 5.0 Sempre utilizo a aplicação nos meus fluxogramas e diagramas, faz muito bem sua atividade principal, além disso você pode compartilhar com o seu time com ou sem permissão para edição, dessa forma nos deixa seguro para que os colaboradores possam visualizar ou colaborar com criação e acompanhamento dos diversos modelos criados. Pros As bibliotecas com modelos personalizado fazem uma grande diferença para iniciarmos um fluxograma ou diagrama com facilidade.A grande lista de programas que podemos integrar nos deixa tranquilo para o caso de ter mudança nos locais de backup da empresa.Outro aspecto que chama a atenção é a colaboração em tempo real com o time, torna muito ágil o desenho do processo/projeto. Cons A aplicação para Android é lenta, as vezes confunde o local do clique, não consigo ter precisão para mover ou simplesmente clicar na caixa. Review Source VR Verified Reviewer Computer Science Student Computer Software Used the software for: 2+ years ### "Draw IO Covers All Your Needs For Drawing UML Diagrams" April 23, 2019 5.0 I believe the greatest benefit of working with draw.io is its collaboration feature. Several engineers can work on the same design which makes it better than other similar products. Pros I use Draw.io for drawing UML diagrams. I love that it has specific tools for UML diagrams. You can get used to the UI in under 10 minutes. Very simple, clean and intuitive design. You can export it in multiple formats which saves you the hassle of finding another product to convert your document. It also works with Google Drive/Github/various other clouds which makes storing and retrieving files very easy. It has great library of icons and templates. If you're looking for something in particular, it's probably in there. You can group and tag objects, which makes managing the diagram easier if you are working on a crowded set. Cons Managing the arrows can get tricky. It could benefit from improvement. While it's great, there is definitely room for improvement. They could add 3-D features, image manipulation, support some additional plug-ins. Review Source MF Marcos F. Desenvolvedor Information Technology and Services Used the software for: 6-12 months ### "Draw.io - Qualquer diagrama" August 4, 2023 4.0 Pros A flexibilidade dele em relação as N finalidades que podem ter. Cons O aprofundamento em itens específicos de diagramas mais complexos. Switched from [Lucidchart](https://www.capterra.com/p/146136/Lucidchart/) Pelo preço (Draw.io é gratuito para meu uso) e o limite de arquivos que consigo, que no Lucidchart são limitados no plano gratuito. Review Source VR Verified Reviewer Robotic Process Automation and Machine Learning Engineer Information Technology and Services Used the software for: 2+ years ### "Best tool for small diagrams" October 24, 2019 5.0 You can develop any type of diagrams in short time. It's free and it has been integrated with other technologies such as google drive, so you can save your work at any place you want. Pros Draw.io is completely free. It doesn't require any system space or high processing power because it is a could based online product. You can access it from anywhere in the world, all you need to have is a simple internet connection and a device. This product is very easy to work with and very good for quick diagram making. Cons There are not much cons to say about this software. If they can make the vectors and graphics to look a bit more nicer, that would be good. Other than that there are no cons. Review Source JP Jonathan P. Senior Software Developer Information Technology and Services Used the software for: 2+ years ### "No more headaches to make perfect diagrams." May 30, 2019 5.0 With draw.io I can easily develop diagrams in a short time, my experience with this software has been quite good, it has been integrated with other technologies such as Google Drive, it is excellent for collaborative projects, it has a great performance and it helps me. Do not spend so much time developing the design of the diagrams, and thinking more about the information and the workflow that will follow. Pros This is one of my favorites for many reasons, a very nice interface, intuitive and clean, it allows me to create all kinds of diagrams from 0, real time recording, with a great personalization, besides that it is only drag and drop so I can modify everything I want freely, besides all this also allows me to export and import files directly from popular cloud platforms such as dropbox, google drive, trello, etc. It supports a variety of formats, it also has a very wide variety of predefined shapes. Cons It is a very useful tool, however, it is for a basic or intermediate use, when very elaborate diagrams are needed, it is a bit short in the amount of tools and customization, however it is still a great tool. Review Source Artyom A. Risk Business Analyst Information Technology and Services Used the software for: 1-2 years ### "Professional diagramming tool which is completely free" July 3, 2022 5.0 If you want to create database, diagrams.net is really good choice for you, because it's free and you can create draft of your database structure Pros Diagrams.net is probably the best option for creating diagrams and flowcharts. The biggest advantage of the software is that diagrams.net is completely free. Cons There are compatibility issues with other software. If you don't save your files in different formats, it would be difficult to recover your drafts Switched from [Visio](https://www.capterra.com/p/201133/Visio/) diagrams.net has all tools that I need to use and it's free. Review Source hW hasmie W. Associate Software Engineer Computer Software Used the software for: 2+ years ### "Powerful diagramming tool" May 6, 2023 5.0 Pros This is a tool that I'm using everyday to create different types of diagrams. I mainly design UML, architecture, ER, class, flowchart and sequence diagrams. There are plenty of templates available and I can choose them and continue the designing without creating from the scratch. Different types of shapes are available for selected diagram type and I can integrate the diagram with collaboration tools like confluence. Even a new user can start and draw diagrams without any prior knowledge. Cons I have no any negative comments of this software. Review Source MB Matt B. Sr Network Administrator Printing Used the software for: 2+ years ### "Once you complete a project, you will be hooked" January 13, 2023 5.0 I have used this product for process flows, network diagrams, and rack diagrams. I love showing these off to coworkers. I have also received praise from sales staff when reviewing a product and can show them key pieces of our environment in minutes when scoping out a product. Pros Price.... I started with free at home and have not been able to recommend the product enough to those around me. Cons I would like to see more options in the rack selections. This is a great feature for quick documentation but if you added a few more vendors of products, a few more accessories, and a rack with front AND back section it could help when documenting some more complex rack setups. Review Source VR Verified Reviewer Industry Principal Consultant Information Technology and Services Used the software for: 1-2 years ### "Excellent tool for flowchart and building business processes" May 4, 2022 5.0 We have been using diagram.net for over a year now to build flowcharts and business processes. Pros UML based diagram, writing business process, open source, Integration with GitHub and Dropbox Cons Diagrams.net does not provide any cloud based storage solutions to store the flowcharts and processes. Users have to arrange for their own. Review Source Ramindu D. Software Technical Lead Computer Software Used the software for: 1-2 years ### "Simple diagramming that just works" May 29, 2019 5.0 draw.io is used very effectively by my team to draw up solution architecture diagrams, ER diagrams and use case diagrams. Pros draw.io provides a diagramming solution that is simple and easy to use - no bulky flash-driven interface, no arduous loading process - it just works without any hiccups. It provides a large number of options for drawing diagrams with many pre-built templates. The amount of graphical objects that are available is also impressive. The most valuable feature is that the diagrams are stored in your own Google Drive or on your hard disk, among many other options, so that the diagrams don't get saved to draw.io's servers. This makes it a cinch to just share a draw.io XML file for anyone to work on. Cons The interface can be mildly buggy when working with massive diagrams. Review Source Edgar R. Consultor en comunicación y tecnologías de información Performing Arts Used the software for: Less than 6 months ### "Flow Chart and Diagram Design for the Masses... for Free!!!" September 24, 2020 5.0 I'm impressed and still diving in to all it's features. I really like the amount of templates available to start any kind of project. There are tons of predesigned symbols to use also for free! Also, you have a bunch of export options from image files to svg for vector editing that other apps don't have. Pros Draw.io is an open source project for everyone. It's a robust team formerly known as diagrams.net but now it's made a really big app for both online and offline (Windows, macOS, Linux) use for FREE!!!! I've used many other diagramming tools with great results, but I'm really impressed with this tool, no registration needed onless you want to save your work online but all is done in the cloud (Google Drive, Dropbox, OneDrive, etc.) On the desktop version (a 74 MB download for Windows) can be downloaded through their Github project mini site, as well as the other versions. No payment whatsoever! Cons On the online version some editing and drawing functions are a little clumsy, but nothing that some patience can't solve. Alternatives considered [EdrawMax](https://www.capterra.com/p/82970/EDraw-Max/)[SmartDraw](https://www.capterra.com/p/78945/SmartDraw/)[MyDraw](https://www.capterra.com/p/165950/MyDraw/) Reason for choosing draw.io It's free and also has all the features of other paid products. Review Source Dilraj S. Sr. Software Developer Computer Software Used the software for: 2+ years ### "Awesome tool for your flowcharts/diagrams" April 20, 2019 5.0 Overall experience was very positive. Many complex system designs and data flow were very easy to understand throughout the team when they were created and visualized using draw.io Pros We use flowcharts/diagrams everyday to understand and explain how the system is designed and draw.io provides a very reliable and easy to use solution for the same. The system designs and flowcharts can be easily created in no time with the easy to use draw.io UI where different tools are available for the same. Once the diagrams are created, no matter how complex they are, the diagrams can be easily exported in whatever format we want and can be shared across teams members via google share for review and collaborative work. Cons Some of the designs look very raw in draw.io. More sophisticated designs or templates can be provided to users so that draw.io starts getting more traction than some of the paid softwares available in the domain of creating design and flowcharts. Review Source AM Anna M. Sr.Product Analyst Information Technology and Services Used the software for: 2+ years ### "recommending this tool over and over again " March 29, 2021 5.0 I'm working as business/product analyst and use it for drawing different diagrams and models like bpmn, data flow diagrams, uml diagrams. I can say draw.io is really powerful, understanding of this tool and knowing all the options come with time and experience, and with the time love for the tool grows . By simplicity not all can see it powers, and I, honestly , was pretty sceptical in the beginning, but now I cannot imagine doing my work without this tool. Pros I really love this product. It is free, it is easy to use, it has all possible drawing elements for all types of diagrams, it allows to export to device or online storage (google drive), also it allows to share the diagram and collaborate with other people Also I love that it can be integrated with confluence, thank you for this I also like how elements can be easily modified, and I do not need to change the diagram - remove/add a new element, I can change it in the element code description easily. Cons sometimes when I have bpmn elements and move objects, not all arrows are moved together, though as I understand it is more as a feature that I haven't figured out Reason for choosing draw.io \- it is free - it is easy - it is powerful - allows to work collaboratively - efficient Review Source Radoslav B. Database Developer Computer Software Used the software for: Less than 6 months ### "draw.io - powerful app to show your ideas with diagrams" August 4, 2019 5.0 I have been using this app at work to make some flowcharts. Also, I have used it to make diagrams for my Diploma work. I chose it because it is easy to use, and it makes powerful charts without spreading much time or without having some knowledge of creating vector images or drawing diagrams. It is easy to use and supports powerful tools for showing your ideas with diagrams. I pretty recommend it for small business and personal purposes. Pros 1\. It is open for everyone to use it. 2. There are many layouts you can use - e.g. Bussiness, Engineering, Software, Network, Flowcharts and many other types of diagrams. You just select the pattern and then you can easily edit it by your needs. 3. Of course, if you need to create your own, or just to add some new things to the existing layouts, you can do it by simply dragging some objects from a pane - pretty cool and easy to use. 4. There are no extra things which to complicate the process - everything looks simple and you do not need much time to understand how to work with the app. 5. You can export your diagram to many different types of picture formats and also as HTML which is pretty cool. 6. You can even publish your diagram to link. 7. The app can directly store your projects to your Google Drive Disk and you will have all your work everywhere. No need to download it and then add it to flash drive, or manually upload it to your drive. The app does this instead of you for seconds. 8. You can show many of your ideas, without any serious limits. Cons Since now I haven't experienced any inconvenience or any difficulties with the app. For my purpose, everything looks great and cool to work with. Review Source Stefano C. Delivery Manager Telecommunications Used the software for: 2+ years ### "Prodotto veramente ottimo" May 13, 2023 5.0 Pros Utilizzo draw.io da anni per disegnare diagrammi di flusso o di architettura software, è un prodotto veramente completo, facile da usare e comprende anche una versione free. offre strumenti e template per poter lavorare a tantissimi tipi di diagramma differente ed è ben integrato con confluence. Ti permette infine di esportare il diagramma in diverse modalità Cons Gli unici problemi che ho avuto sono stati nei casi in cui volevo riutilizzare i diagrammi sul pacchetto office, per esempio in slide, funziona ma a volte il risultato non è bellissimo. Review Source Skyla R. Software Developer Aviation & Aerospace Used the software for: 1-2 years ### "Rapid Development of Software Engineering charts and Diagrams" April 25, 2019 4.0 Over the go tool for multi-platform diagram makers. Office and Academic charts with their standards are available on the website. Though the web application takes some time to load it can be improved. Rest of the experience is good enough than high paid online tools. Pros The Open source diagram maker helps in making most popular type of diagrams used in Engineering and Office use cases. Flowcharts, State Machines, UMLs and many more diagrams can be made using the tool following the standards. Cons User Interface is not much great and not designed for newbie. One must have to explore the complete tool before going hands-on with. Synchronization needs more improvement. There should be a provision of local in-account storage of old diagrams and charts. Review Source VR Verified Reviewer Ingenieur IoT Information Technology and Services Used the software for: 6-12 months ### "Diagrams.net - Le concepteur d'organigrammes" November 24, 2022 4.0 Selon mon experience, ce logiciel nous a aidé à créer des flux et orgranigrammes pour nos clients. Ainsi, on a pu partager avec les equipes les resultats avant la diffusion. Pros Le plus apprécié dans ce logiciel c'est la possibilité de l'utiliser sans une connextion. De meme, on peut l'utiliser en version web en ligne sans devoir installer un logiciel. Aussi, le point fort de ce logiciel, est qu'on peut l'exporter sous forme d'images (png). Cons Le point faible de ce logiciel qu'on rencontre, c'est quand on essaye d'exporter les organigrammes en PDF, souvent on voit des soucis avec les alignements. Review Source Roman Y. Product Project Manager Marketing and Advertising Used the software for: 2+ years ### "Very easy to use tool for creating prototypes" January 26, 2019 5.0 We use this tool for diagram and prototype creation. It's very easy to work on the same file with team members and create simple concepts and UML diagrams that you can use in development process. Pros \- Very easy and intuitive interface - Huge library with different shapes and icons - You can import images and put text on them like on standard shapes - Shapes can be connected with each other via lines with just one click - You have a lot of options to customize shapes and lines (color, transparency, curve or straight, etc.) - You can work with draw.io from your Google Drive and store files on it - Share link to your file and collaborate with your team members - You can export your ready diagrams to PNG or JPG format Cons \- You should login every time when you are opening draw.io diagram from Google Drive - Performance can be slower with very complex diagrams with a lot of images Review Source VR Verified Reviewer Senior Software Developer Information Technology and Services Used the software for: 2+ years ### "My on the go Diagram designer" February 5, 2019 4.0 my products' flowcharts as well as number of UML diagrams such as DFD, User datagrams etc., I have made them with Draw.io; I have also make them sharable via Google drive link wherever I need to share them online. Pros First of all without any doubt, as it is a web application, I can use it anywhere, anytime and on any device; which is the best thing. Moreover, as a professional, whenever I draw any product diagram, options such as Export to my Google Drive is a great functionality to save my work as per my opinion. Additionally, here we don't have to Sign In or Register our selves for starting our work! I am sure this will probably very good to use this web interface on the go, rapidly. Cons If the website of it, closed by mistake, then I am afraid, you will loose your work! That we have to take care here. Furthermore, some more description is needed for some of the UML Diagram symbols regarding how to utilize them. Review Source Jose F. G. Director of Operations Internet Used the software for: 2+ years ### "Realizing how useful is to have a cloud based diagram drawing tool is game changing" April 18, 2019 5.0 Great tool to describe processes, and intuitively design workflows. Diagrams can be shared easily and can be fully customized. Pros It's UI, especially the simple layout is very clean and easy to use. I love that we can collaborate in realtime to work on larger business process modeling. I also like that I can link to separate pages within a diagram. Cons The connectors sometimes are a bit difficult to manage. Also, some of the built in shapes, such as the swimlanes and "pools" are not as intuitive to work with. Review Source Janosch F. Human Resources Consultant Human Resources Used the software for: 2+ years ### "The solution for cooperating online in regards of visualisation" December 3, 2019 5.0 draw.io has helped us massively in cooperating on concepts and ideas that needed to be visualized. Generally this is a great tool, even better when integrated into a Wiki or Ticket system. I would time and again recommend it. Pros We used draw.io to get rid of graphic files full of diagrams and schematics to be mailed across in order to visualize things or drawing in graphic Programms while in Video Conferencing. The integration of draw.io into our cooperative workflows and documentation enabled us to work more effectively on visualization tasks and develop once visualized diagrams and flows further whenever required and once documented. Draw.io enabled us to save a lot of time and get rid of a lot of hassle in this regard. Cons The interface sometimes is clunky. When you start with draw.io and it suggests to you a host of libraries and templates it can be overwhelming. When integrated into a Confluence-wiki for example the names of diagrams are visible beyond the protection set of restrictions per user roles. You can not see diagrams or flows themselves embedded in restricted areas but you can see their names. These are all no deal breakers, just some rough edges, that would feel better when removed. Review Source JK Jothika K. RPA Developer Information Technology and Services Used the software for: 2+ years ### "diagrams.net - Easy to create Flowchart" May 3, 2023 4.0 It is good software for creating flow diagrams and creating charts. Pros diagrams.net is easy to edit and customize according to our needs. It is web software that has a lot of templates which is simple and accessible to all. It allows us to save instantly and also, we can connect it with many applications. Cons While reopening a document it takes much time. It is difficult to access charts and flow if there is any connectivity issue or any issue with google drive. Review Source Similar Products Featured ## Related categories [Flowchart](https://www.capterra.com/flowchart-software/)[Diagram](https://www.capterra.com/diagram-software/)