# Page 6 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166985/draw-io/reviews

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draw.io

4.6 (772)

[View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/)

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Last updated March 13th, 2026

# Page 6 - Reviews of draw.io

## Showing most helpful reviews

Showing 126-150 of 772 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Group Supplier & Material Assurance Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent tool for process mapping / designs SOP's & HACCP Flow charts"

May 2, 2023

4.0

Good program and does everything you need from a diagram/flowcharting software

Pros

Almost identical features as other similar programs at a faction of the cost

Cons

It takes practice to find all the features when moving from another software

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

licencing costs (I believe)

Review Source

VR

Verified Reviewer  
Quality Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Draw.io helping to do my assignment since day one"

October 13, 2018

4.0

draw.io was supporting me through all my assignments on graphs charts and flow charts and still help me i really like it as it allows to embed the design in wiki pages and confluence as well

Pros

This software is so cool as it allows us to design various types of diagrams graphs, flow charts and so on with use of its inbuilt tools set or by simply importing external tools. And we can take the link and embed what we created in some other application. And also we can save the output in many different formats and if we save the xml we can reuse and add more items to the same design

Cons

Sometimes it does not let us customize the graph according to our need or it does not allow us to use externally imported tools as well.

Review Source

VR

Verified Reviewer  
Analista  
Information Technology and Services  
Used the software for: I used a free trial

### "Ferramenta prática e multiplataforma que não exige muitos recursos de hardware e da rede."

May 22, 2023

5.0

Pros

Praticidade na realização de projetos ou diagramas tanto na área de redes (projetos lógicos) quanto na área de software (Eng. de Software e Banco de Dados).

Cons

Os recursos disponibilizados são eficientes e a usabilidade é simples e eficaz. Não tenho nenhuma análise negativa dos recursos que já precisei utilizar.

Review Source

Hallvard Enger B.  
Student  
Computer Software  
Used the software for: 2+ years

### "Hard to learn, easy to master"

February 19, 2023

5.0

Diagrams.net is the quickest way I have to convey my sometimes more complicated software implementation idea to a collegue in a way that we're able to discuss it without getting confused.

Pros

This allows me to make diagrams really fast and easy. Learning the system was tedius and things seemed to snap randomly and act strangely, but now after having used it some time everything is much easier and I can't understand why it was so hard.

Cons

Everyone I've shown it to seems to struggle to use it effectively without getting frustrated. Maybe a tips and tricks learning pop up thing could appear if the program could be able to detect when a user is struggling with a certain activity, such as alligning two rectangles (in this case one sometimes has to zoom to get the right "tick").

Review Source

Abinadi R.  
Technical Project Manager Senior  
Computer & Network Security  
Used the software for: 2+ years

### "Amazing drawing tool "

September 18, 2020

5.0

Overall this is the ultimate tool if you are looking to create highly efficient network diagrams. The Cisco tab is even the best in te market

Pros

If you are looking for workflow for processes or network architecture this is the best tool by far. I use it for network diagrams and by far it is the best. having access to a lot of objects to start your diagrams. using the templates are simply intuitive. real time collaboration is simply amazing as well

Cons

There are some funtion that could be improved. for example the images section is great however from time to time you may need to import your own design to help you with your projects. There is compatibility with Microsoft Office suit

Review Source

Nitesh S.  
Sr Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Draw.io - A perfect solution for professional diagrams and flowcharts"

June 5, 2023

5.0

Overall, the experience with draw.io is excellent. It is one of the most inexpensive solution for diagrams and flowcharts which help lots of businesses.

Pros

The collection of icons is the most useful feature of Draw.io to create professional diagrams and flowcharts. It helps me in designing web architectures for my customers which helps me to explain them the architecture easily.

Cons

There is hardly anything to dislike about draw.io.

Review Source

KJ

Kondal J.  
System Engineer  
Computer Software  
Used the software for: 1-2 years

### "Customize you flow with draw.io"

May 9, 2023

5.0

Overall, this tool is good and easy to use for beginners and small-medium companies.

Pros

Online diagram tool for creating diagrams and process flow to get a better visual understanding.Free versions are available for use and can be integrated with Jira, Google Drive, etc.Exporting and importing processes are easy and effective.

Cons

Sometimes, while opening the already-created process, the view seems to be damaged.There are no advanced features available like auto-save, and sometimes the tool might get slow.

Review Source

Selen Karoline S.  
Laboratory Technologist  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Superb diagram tool"

September 29, 2020

5.0

It is one of the best free diagramming tools I have ever used. It is free of charge and can be used with real-time collaboration with no fuss. It is unlimited, so you can draw diagrams as much as you'd like.

Pros

The best thing is that it is free, unlike other diagramming tools that offer limited diagrams in its free versions. draw.io can be integrated with Google Drive so you don't have to worry about backing up files, if connected to Google drive, it enables real-time collaboration.

Cons

If you are used to other diagramming tools, you will find draw.io a little bit more complicated, in addition to that there are not so many diagram templates and shapes provided out-of-box.

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Price

Review Source

SL

Sanjeep L.  
Quality Assurance and Frontend Developer  
Computer Software  
Used the software for: 1-2 years

### "Easy, Simple and Quick software for design wireframes"

February 7, 2021

5.0

I am regular user of draw.io since last 3 years. I am very satisfied with this software for making wireframe and database design. It would be more better if some changes are update and improve. draw.io makes easier to design wireframe. I highly recommend draw.io

Pros

draw.io is one of the best software for wireframe design and database design. It makes easier to every developer. Apart from this other attractive side of draw.io is listed below: - It is Simple, Fast and Free - Free templates for database design and wireframe - Can save any kind of file (jpg, png and XML file) - Well manage content (user friendly)

Cons

It would have been better if listed below drawbacks are updated: - Little bit difficult to customize size - Some time it makes slide change on size after file is save on JPG or png file - It would be more better if there is option to choose external photo or other file

Review Source

VR

Verified Reviewer  
Web Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "A perfect free online diagram software"

June 6, 2019

5.0

Pros

What I liked the most about this software are the almost unlimited option in creating diagrams, flowcharts, organisation charts, UML diagrams and many more. This software gives you the ability to load any template of their own or even upload your own template using a url. You can also find many guidelines and manuals as to how you can use the software, though it does not seem that necessary as the software is really easy to use if you know how to create in general a diagram.

Cons

I don't have any dislikes regarding this software. I can honestly say that whenever I needed to create any diagram or flowchart, this is my go to. I can save, recover and open what I was previously editing or creating and it is online, no need for unnecessary downloads, therefore you can access your diagram at any time, from anywhere.

Review Source

RU

Rafael U.  
Software Architect  
Program Development  
Used the software for: 2+ years

### "Draw.io para Arquitetura de Software"

December 2, 2023

5.0

Uma boa ferramenta pra uso geral, e no meu caso, boa pra comunicação com o time.

Pros

Facilidade de desenho e compartilhamento entre o time.

Cons

Não tem como ter um projeto de diagramas para melhor gestão de forma corporativa, mas não é algo que atrapalhe, só dá mais trabalho.

Switched from

[Enterprise Architect](https://www.capterra.com/p/78757/Enterprise-Architect/)[Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[Visio](https://www.capterra.com/p/201133/Visio/)

Versão web e exportação dos diagramas e publicação no wiki.

Review Source

Adithya U.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "draw.io - Create flowcharts and diagrams easily online "

November 30, 2018

5.0

Pros

\* Easy to use WYSIWYG(What You Say Is What You Get) editor to create flowcharts/diagrams. \* Completely web based and is very fast and responsive. \* Many templates are provided to kick start our mockups and flowcharts. \* Can export to HTML, PDF and other formats. \* Works with major file storage and file sync providers like Google Drive, Dropbox, OneDrive etc. \* One the best tool to create UML diagrams which helps software architects and engineers. \* All diagrams are SVG based and we can zoom in to great extent.

Cons

\* Not possible to create UI mockups. It would be great if we get option in future to create UI mockups.

Review Source

SK

Shaharyar K.  
Research Scientist  
Education Management  
Used the software for: 2+ years

### "Excellent product, should have better import/export capabilities"

January 27, 2022

5.0

Pros

Most versatile software for diagramming. Enables abstract views that can hide detail. Also allows floating connections

Cons

The thing I least like about this software is its inability to easily or programmatically export data from tables. I also find that it is not easy to programmatically make changes to diagrams created inside diagrams.net. For instance, if you create a shape and give it properties, you should be able to extract those properties into a table and then further into excel. At present, the software doesn't allow for this.

Review Source

Nadusha V.  
Software Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Best solution for all your diagrams"

December 27, 2018

4.0

Overall experience is satisfactory. It's great for drawing basic charts. but if you're planning on using this many times a day , I suggest using a paid tool as the features a kinda limited

Pros

I've used this online tool for several occasions for creating UML diagrams and and some other flowcharts. From the start it's very easy for anyone to use it. You can save your chart or diagram in the google drive , onedrive or even to your local hard drive. there's no login you just go there and start drawing. Simplest of the simple UIs I've ever seen. Plus it's free to use. And this tool offers a whole variety of charts and diagrams that are categorized based on the type of work such as engineering, maps related and so on. And you can save the chart in different formats such as PDF , JPG etc.

Cons

Adjusting shapes and re positioning is a bit of a mess. And the usage of different shapes is limited , so unless you're using it daily this is a pretty good tool. Otherwise it's good to use a paid tool.

Review Source

Carlos A.  
Presidente da Direcção  
Higher Education  
Used the software for: 2+ years

### "One of the best diagramming service on internet!"

December 26, 2019

5.0

Just simply use the draw.io if you are looking for a user-friendly platform, with the tools needed to create the diagrams you need!

Pros

With draw.io, you can draw any diagram you want, that is required mostly during higher education and when you're working. There's a lot of integrations of the tool with the Google apps environment: this allows you to create your diagrams and save it, automatically, on your Google Drive!

Cons

Precision! Sometimes, you want to create a vertical or horizontal line, and you have to make it a lot of times until you get it! And when you zoom out, lines doesn't look vertical or horizontal, which they really are when you zoom in. Otherwise, perfect!

Review Source

Steven S.  
Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Lightweight but fully featured diagram tool"

April 27, 2020

4.0

I use draw.io as part of a software development team to construct network or architecture diagrams as a visual artefact to discuss with other developers or external stakeholders.

Pros

On first glance draw.io seems very simple, however it has a full library comprising of UML, floorplans, org charts, and many others. Easy to construct diagrams and share through an accessible text format or export as an image.

Cons

Whilst I like that draw.io is a fully web interface and unhindered by the need to signup, i do sometimes have a number of revisions stored locally which can get confusing. I'm sure there is a way to better manage revisions though.

Review Source

MC

Mauro C.  
Informatico  
Information Technology and Services  
Used the software for: 1-2 years

### "perfetto per la progettazione "

December 8, 2022

5.0

Pros

Disponibili molti set di funzioni predefinite , in particolare UML e diagrammi di rete. Permette di trasferire su un diagramma un’idea, un processo di business, un’architettura. Fondamentale per la progettazione del software e dei sistemi.

Cons

In realtà niente , lo trovò perfetto. Sicuramente con i collegamenti degli oggetti occorre prenderci la mano.

Switched from

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

impiego molto meno tempo a realizzare i diagrammi.

Review Source

VR

Verified Reviewer  
Systems Administrator  
Information Technology and Services  
Used the software for: 1-2 years

### "If you need a chart, a graph, a diagram, or anything else there is no better place than Draw.io"

September 19, 2020

5.0

My overall experience is great! We just started using the product as a team and it has helped us tremendously. Especially where whiteboards are hard to come by in this new work from home world.

Pros

What I liked most about Draw.io is the ability for complete customizability for everything. If you have a diagram you need to create there is a tool here for it. If by some chance there is not you can import your own and get the full suite of tools that Draw.io provides. The export ability also gives you free range to take your creation anywhere you want and in any form you need it.

Cons

The thing I would say I liked least about Draw.io is the thin documentation that exists. There is a large amount of things you can do with the product and customizability for it that would be greatly supported with more documentation. Also the saving of your diagrams if your connection gets cut off for any reason.

Switched from

[Gliffy](https://www.capterra.com/p/145714/Gliffy/)

The cost mainly for the same set of tools.

Review Source

MR

Matthew R.  
Support and Operations  
Government Administration  
Used the software for: 1-2 years

### "A great free visio alternative"

October 1, 2019

4.0

Overall I am impressed with draw.io and though it's not my go to diagram creator, I have it ready to go as a great alternative. If we didn't have Visio already supplied, this would be the program I would use primarily.

Pros

Draw.io is a surprisingly good diagram creator, that's free. It works very much like Visio and helps create great looking diagrams. The web element makes it very easy to share and view files with colleagues. The fact that you can open visio diagrams and edit, is also very helpful.

Cons

Though there is an offline version it tends to rely on a web connection which can sometimes be a problem. It has a lot of features but it lacks a little when compared to Visio. It can take a little while to learn your way around the software. You can't complain however due to it being free.

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Review Source

Oluwa Locheyi H.  
Agent Commercial  
Retail  
Used the software for: 1-2 years

### "Un outil de conception de diagramme"

October 19, 2023

4.0

Pros

Draw.io est un logiciel qui me permet de concevoir, modeler et retoucher des diagrammes. Il possède plusieurs variétés pour la conception de plusieurs diagramme et permet aussi la sauvegarde et le stockage.

Cons

Draw.io présente quelques difficultés de compréhension et nécessite une application constante.

Review Source

BH

Barnabé H.  
Développeur  
Computer Software  
Used the software for: Less than 6 months

### "Un logiciel gratuit et complet"

February 24, 2024

5.0

Drawio est un super outil, qu'il soit dans un cadre scolaire ou professionnel. Il dispose de tout ce dont on pourrait avoir besoin. Il s'intègre avec Github, Gitlab, Google Drive, DropBox, ne nécessite pas de compte, et dispose de toutes les fonctionnalités nécessaires pour créer des diagrames (UML, MCD, MLD, ...)

Pros

Drawio est gratuit, et ne nécessite aucun compte. Il est possible de l'héberger sur ses propres serveurs, car il est open-source. Il dispose de toutes les fonctionnalités auxquelles on pourrait avoir besoin, ce qui fait de lui un outil qui est comparable à un même outil payant.

Cons

L'interface est le seul défaut de drawio. Celle-ci peut être un peu compliquée pour les nouveaux arrivés, et est un peu moche (cependant, il est possible de la changer pour une plus jolie et "légère").

Switched from

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Lucidchart est un logiciel payant. Drawio est entièrement gratuit et propose les mêmes fonctionnalités que Lucidchart. La seule différence est l'interface, un peu moins belle sur drawio

Review Source

Haniel L.  
Software development Engineer II  
Computer Software  
Used the software for: 2+ years

### "Free Diagram/Flowchart tool"

April 30, 2022

4.0

Pros

It is a free open-source tool and has a good collection of icons/connectors for designing flowcharts and diagrams. It also has a web-based tool which is a plus point when you are not able to download the tool.

Cons

Compared to similar tools in the segment, it lacks some critical features like import from excel/cloud save that are stopping me from completely shifting from visio to this. Some elements should be fine-tuned to make it a more Professional tool.

Review Source

TM

Tomas M.  
CTO  
Construction  
Used the software for: 1-2 years

### "super simple tool to create diagrams"

December 20, 2022

5.0

simple and fast app, very useful for its purpose. totally recommend using it or at least try it

Pros

the learning curve is super short and you can use the full potential of this app from the beginning. works great to create fast diagrams for projects or presentations

Cons

the delay when multiple users edit the same diagram, is complicated to use that way and you end up collaborating in different time frames

Review Source

RT

Rakesh T.  
Engineer  
Mining & Metals  
Used the software for: 2+ years

### "Free custom diagram creator tool "

November 29, 2023

4.0

Has been positive so far mainly with Atlassian product suite integration.

Pros

Integration with Jira and Confluence. Although can't create complex diagrams but given the price (free) is very useful for quick and simple flow charts or block diagrams.

Cons

More updated templates would make it usable for other tasks.

Review Source

Vikram C.  
Enterprise Architect  
Information Technology and Services  
Used the software for: 2+ years

### "A MUST HAVE DRAWING TOOL"

November 22, 2020

5.0

I am using it almost all day for all my software architecture needs.

Pros

Has all the required capabilities to draw: Archimate, BPMN, Cloud Architecture, Flow Charts, UML, UI Wireframe used for Software architecture. It is free It is easy to use It has both Cloud & App versions, which makes it easy for usage. File Sizes are small, which is very efficient.

Cons

Nothing much to complain. The Software lacks enterprise capabilities similar to one's found with Sparks EA, Visual Paradim etc, but it is understood to be just a generic tool, and not meant specifically for Enterprise Architecture.

Review Source

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