# Page 7 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166985/draw-io/reviews

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draw.io

4.6 (772)

[View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of draw.io

## Showing most helpful reviews

Showing 151-175 of 772 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Business Analyst  
Banking  
Used the software for: 1-2 years

### "The best software for making diagrams"

January 29, 2020

5.0

I really like draw.io. I use it to design process flows, prototypes, survey of software requirements, UML diagrams, among others.

Pros

Draw.io is the best software for making diagrams. It is simple, easy to use and has several diagram models. The icon library is excellent. I can use icons from other models in my diagram. I can draw diagrams in the internet browser and upload them to Jira. Fantastic!

Cons

I think I could have more UML diagrams. The editor could have more options for colors, transparency and shapes.

Switched from

[Bizagi](https://www.capterra.com/p/127621/BPM-Suite/)

The free version of bizagi has few features.

Review Source

KM

Kaye M.  
Office Manager  
Media Production  
Used the software for: 2+ years

### "Diagrams & Flowcharts"

January 15, 2022

5.0

Pros

Whenever I'm tasked to do diagrams and flowcharts, I always (always!) do it with diagrams.net. I remember it's named draw.io before. Compared to other apps, it's FREE, easy to use, easy to save, easy to share with other members of the team, and it has lots of designs, features, and options to choose from (so you can tailor-fit diagrams according to need and preference). I highly recommend it!

Cons

It gets laggy sometimes, but it's not really a major disadvantage.

Review Source

MK

Marcin K.  
\-  
Computer Software  
Used the software for: 1-2 years

### "Visualize EVERYTHING with a diagram!"

February 23, 2022

5.0

It helped me in numerous of situations in which I needed to draw a diagram to explan some process to someone or to create drawings for my bachelor thesis or other projects. Simply amazing

Pros

It has tone of possible diagram items, huge possibilities to customize each item: you can change font, font size, text color, border color, border thickness, items' inclination, rotation ... In simple words with this tool you can change everything and make each drawing or diagram as unique as You want. Also for me the possiblity to import/export from/to is important and diagrams.net offers abundance of options in that aspect.

Cons

To be honest I've been looking and thinking of things that I like least about that software and I couldnt find any :/ Everything is so well thought-over that it's truly unbelievable

Review Source

TP

Tomasz P.  
Network Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Perfect for quick diagram sketches"

May 5, 2022

4.0

Pros

My favorite thing about diagrams.net is how quickly you can start drawing. Using the web interface I can create simple, good looking diagrams in minutes.

Cons

I don't like the style of the basic web shapes and think diagrams.net needs more customization options if used for drawing a network maps.

Review Source

Max B.  
Business Consultant  
Logistics and Supply Chain  
Used the software for: 2+ years

### "I don't think a more complete and user-friendly business process management tool exists. "

January 6, 2021

4.0

Basically, Draw.io is the most advanced software for business process design that you will find on te world wide web for free. Besides that you could add almost any symbol, form or any other item you wish for. I would recommend this software to every student or employee who has something to do with designing and improving processes.

Pros

You could download this software for free and it has so many features and option. Almost every business process could be drawn with this tool. I often use the software to design a process model in order to identify bottlenecks and eliminate these by designing a new model. Another thing I like about Draw.io is the fact that it doesn't require any downloading files. It is just a web app on which you can log in with google drive.

Cons

Sometimes I experience small bugs that make it less easy to design a process as I want it to be. Finally, I think it sometimes is unclear whether I could change text colours and direction of symbols I added.

Review Source

Wechuli P.  
Software Engineering  
Computer Software  
Used the software for: 1-2 years

### "Best of Its Kind"

April 7, 2020

5.0

Wonderful, I use it for all kinds of drawings, from flow charts to ERDs to architecture diagrams, awesome piece of software.

Pros

\- Completely and absolutely free, no strings attached. - Can integrate with One Drive, Google Drive and DropBox to store your draw.io files so you can access them from anywhere - Has both a web and desktop version - Has a torn of prebuilt shapes and assets to make drawing a convenient process - Capability to build all kinds of illustrations from flow charts, system architectures, cloud architectures, user workflows, ERDs, and even web site wireframes.

Cons

\- Sometimes the third party downloaded shapes and assets don't show up in new draw files and you'd spend some time trying to figure out where they are.

Review Source

JP

Jorge P.  
Desarrollador  
Telecommunications  
Used the software for: Less than 6 months

### "Draw.io X Chat2Desk"

May 24, 2023

5.0

Draw.io es una manera muy sencilla de crear diagramas flujo para empresas pequeñas.

Pros

Una de las cosas que más me gusta de draw es su fácil forma de realizar diagramas

Cons

Por el momento no he encontrado algún punto negativo.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Es mas sencillo y practico

Review Source

AP

Andreas P.  
owner  
Computer Networking  
Used the software for: 2+ years

### "diagrams made with help"

July 5, 2022

5.0

I am all in with digrams.net adjusting your diagrams via web browser and charing options made for all! this tool does more then you want and user friendly as it should

Pros

this diagram and flowchart software does what others don't.

Cons

integrations and usability with select directories

Alternatives considered

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[Visio](https://www.capterra.com/p/201133/Visio/)

Reason for choosing draw.io

usability and price

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

usability

Review Source

VR

Verified Reviewer  
総務  
Renewables & Environment  
Used the software for: 1-2 years

### "フローチャート作図ソフトとして随一の操作性"

November 2, 2022

5.0

ＭＴＧにおけるジャムボード代わりにすることができ、議論の整理や要素の洗い出しなどに利用ができる。

Pros

フローチャートなどの作図をするにあたり、図形配置は基準点に吸い付くように操作ができ、また配置した図形からテキストや線を直接挿入することができる。また、通常はＡ４サイズ程度の作図枠が表示されているが、上下左右のいずれかに図形等がはみ出ると作図枠を自動で追加してくれるため、枠内に収まるように図形サイズを小さくするといった必要がない。テンプレートも充実しており、作図に当たって余計な考えの部分をこのソフトがフォローしてくれているため、作図作業に集中して取り組むことができる。

Cons

デスクトップ版では、選択している図形へのテキスト挿入が直接行えていたが、アプリ版ではＦ２などでテキスト入力状態にするというひと手間が追加となっている点が残念。

Review Source

DL

David L.  
Student  
Higher Education  
Used the software for: 1-2 years

### "A simple and cost effective software to send out visual ideas. "

February 14, 2022

5.0

I love the software since it is an essential part of the ways I can communicate with my colleagues when I want to share my ideas.

Pros

Working together as a team in a remote setting can be hard since there is no white board in front of us. However, with diagrams.net I can fully incorporate my thoughts by putting math work and diagram down. This allows for better communication.

Cons

I think the app design is way too simple, I believe that there can be more features to enhance the overall feature and function of the software.

Review Source

VR

Verified Reviewer  
Reliability Engineer  
Medical Devices  
Used the software for: 2+ years

### "Web verison"

June 19, 2020

4.0

I create diagrams and setups for testing, the tool is easy to operate. user friendly and portable (can be accessed from any browser easily).

Pros

Easy to create diagrams. Huge amount of shapes that are ready to just be imported, and the option to add manually shapes. Connecting between shapes within the diagram is easy and desirable.

Cons

The export option is OK, but some enhancements can be provided here like set a default option on how to export instead of asking all the time. The tool has only 2D shapes, and i expected to see also 3D shapes and animations perhaps.

Review Source

AB

Alessandro B.  
Studente (Computer engineering)  
Information Technology and Services  
Used the software for: 2+ years

### "Programma gratuito con alto potenziale, ma lento nella curva di apprendimento"

February 1, 2023

5.0

Pros

Presenta molteplici opzioni per creare diagrammi anche complessi. Ottima la presenza di icone preimpostate per creare dei diagrammi di rete!

Cons

A volte trascinare un elemento rovina l'estetica delle frecce che vanno a volte riposizionate.Prima di conoscerne le piene potenzialità sono necessarie diverse ore di pratica.

Review Source

Harisha A.  
FileNet (ECM) Consultant/Project Lead  
  
Used the software for: 2+ years

### "Go-to tool for creating diagrams and flowcharts "

December 8, 2017

5.0

I like this tool very much to create flowchart, architecture diagrams. The best part is its free. I have exported the diagrams in PDF, JPG formats to easily insert in my design documents

Pros

I like this tool very much to create flowchart, architecture diagrams. It is web-based, Windows 10 app based. It is very convenient to create diagrams and modify it. The best part is its free.

Cons

Importing Visio and exporting to Visio is not supported. Doesn't support its own cloud based storage to store diagrams. I need to provide my other credentials like GDrive to store diagrams

Review Source

LZ

Laura Z.  
Segreteria  
Investment Management  
Used the software for: 2+ years

### "Prima aveva un nome diverso, è un ottimo software. "

March 31, 2023

3.0

Pros

Diagrams.net (in precedenza noto come draw.io) è un software di diagrammazione gratuito e open source che offre una vasta gamma di strumenti per la creazione di diagrammi e grafici di alta qualità. Personalmente, ho utilizzato questo software in diverse occasioni e sono rimasto molto soddisfatta della sua facilità d'uso e della sua flessibilità.Estremamente facile da utilizzare anche se alcune funzioni sono un po’ più complicate, offre una vasta gamma di funzionalità avanzate permette di creare diagrammi di flusso, mappe mentali e molti altri tipi di diagrammi.

Cons

Come dicevo, in questo software è facile da utilizzare. Bisogna anche dire però che alcune funzioni avanzate possono essere un po’ più difficili da utilizzare e manca il tutorial semplice ed efficace che possa spiegarne il funzionamento al meglio. Aldilà di questo è un software mediamente buono.

Review Source

RE

Roger E.  
Docente  
Primary/Secondary Education  
Used the software for: 1-2 years

### "Diagramas cómodos con Draw.io"

October 9, 2023

5.0

Lo utilicé bastante con la creación de diagramas de programación y para establecer ideas claras de un programa.

Pros

Que es una herramienta muy fácil de utilizar, se entienden todos los recursos y elementos. Cuenta con mucha ergonomía para la realización de diagramas aún con los alumnos de menor edad.

Cons

Cuenta con herramientas extensas para crear diseños profesionales y por ende, hay que limitar un poco su uso con los alumnos.

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Debido a que Word es un poco más completo de utilizar cuando se necesitan muchos elementos en un diagrama.

Review Source

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 6-12 months

### "An easy to use tool for common diagrams"

August 1, 2022

3.0

Mainly doing papers for the subjects i'm studying

Pros

\- It's web based so no software installation required - Really easy to use interface similar to other Google tools - You can export your diagrams in high definition for free - It has Templates that can kickstart your project

Cons

\- Although it's interface it's good, sometimes and specially for big diagrams it gets in the way of making the diagram and hard to see the actual diagram. - Collaborative work it's possible but no nearly as smooth as Google Docs for example - Advanced features may be missing

Review Source

NT

Nihilkumar T.  
Assistant Manager  
Information Technology and Services  
Used the software for: 2+ years

### "diagrams.net Review"

February 27, 2023

5.0

Pros

I am really impressed with the features that diagrams.net has. I always use this when I need to create a flowchart or a workflow. The diagrams can be exported as image/PDF/VSDX/etc., and can be saved for later use which can be imported and modified. The drag and drop feature, and all the existing shapes & icons are very useful in creating the flows.

Cons

I dont have something to like least, all of their features are amazing.

Review Source

Rodrigo L.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Diagrams.net is free"

June 27, 2022

4.0

Diagrams.net is a very good tool if you are: (1) a beginner and/or (2) cannot afford for a tool like MS-Visio. I recommend it anyway as you will be able to create your flows and convey your main message using this toool.

Pros

It is a free tool, with integration with Google Drive and OneDrive.

Cons

The designs are simple and there are not so many functionalities.

Alternatives considered

[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)[Visio](https://www.capterra.com/p/201133/Visio/)

Review Source

YK

Yewaya K.  
Marketing digital  
Government Administration  
Used the software for: 6-12 months

### "Efficace Application"

March 24, 2023

5.0

Dans la réalisation des diagrammes et les schémas d'architecture

Pros

Simple application à utiliser pour la conception des diagrammes et de schémas . Il permet de sauvegarder et de stocker .

Cons

Quelque latence lors du téléchargement des schémas

Review Source

TJ

Tushar J.  
ASE  
Information Technology and Services  
Used the software for: 2+ years

### "draw.io: Versatile Flowchart Maker"

July 9, 2023

5.0

Pros

First of all it has all the necessary templates needed for making flowcharts. Distinguished and specific units for technical and non-technical work. User Interface is simple and easy for making drawings and flowcharts.

Cons

There's nothing to dislike about draw.io. It's web version is free and best.

Review Source

VR

Verified Reviewer  
Software Architect  
Information Services  
Used the software for: 2+ years

### "Number one tool for diagrams and flowcharts"

November 5, 2021

4.0

Pros

It is free, it is relatively easy to use and it supports a lot of functionality - all of that without installing anything on your computer. I have created many diagrams for my work using this tool and will choose it for any of my next projects. What I really like is that you can find a lot of custom shapes and images and also the snap to object/grid features. It also integrates with many cloud storage solutions, so you can directly export/import it to your cloud account.

Cons

It might be hard to get used to it first and there are sometimes occasional "quirks", but it most of the time it works very well.

Review Source

VR

Verified Reviewer  
Development Strategy Coordinator  
Computer Software  
Used the software for: 2+ years

### "Excellent Quick Start Swiss Army App"

April 27, 2019

5.0

While new or timid users may stumble around the interface a bit, it doesn't take them long to get acquainted and start producing quality drawings, diagrams, flowcharts, and mockups!

Pros

draw.io has been a great tool for multiple departments and projects. With a short learning curve, intuitive features and interface, it's a great app for getting started quickly. I've used it extensively for everything from interface mockups to process flow diagrams.

Cons

Site can be a bit slow to load at times. New users struggle with interface a bit.

Review Source

VR

Verified Reviewer  
Strategic Planner  
Aviation & Aerospace  
Used the software for: 6-12 months

### "Great for preparing and saving charts easily"

October 29, 2019

5.0

Draw.io is a very simple yet useful chart/diagram tool which I ve been using it for supporting my presentations at work.

Pros

It is very easy to use and you can save your work as an xml file to continue later. It has lots of alternatives for charts and export features are really great.

Cons

draw.io may improve the user interface to make building charts easier and look more beautiful. Sometimes exporting the charts may not result what it suppose to be but it is not a big problem.

Review Source

PS

Pallav S.  
Software Developer  
Information Technology and Services  
Used the software for: 2+ years

### "Best for create diagrams for software and easy for developers."

April 18, 2022

4.0

Pros

It's free for anyone and you can save your diagrams on drive git hub and others. very easy to use and create your own diagrams as per your requirements.

Cons

Not provide auto save functionality, some shapes are missing.

Review Source

Adem W.  
Human Resources Positions  
Legal Services  
Used the software for: 1-2 years

### "Make your diagrams with Draw.io"

April 5, 2020

5.0

Thanks to Draw.io is available for any device, and this software is a great to express ideas.

Pros

Draw.io is a tool that simply fascinates me. It could not do better for my work with Draw.io; this online software, has all the necessary tools so that you can make diagrams of different types from our browser. The best of this is that you do not have to acquire any license to run this software if you are using Google Drive Draw.io it allows simultaneous collaboration so that you and your colleagues can work together. Also, this software is quite intuitive.

Cons

I have nothing negative about this application since it gives me the tools I need to execute my work.

Review Source

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