# Page 8 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/166985/draw-io/reviews --- draw.io 4.6 (772) [View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of draw.io ## Showing most helpful reviews Showing 176-200 of 772 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Gede Ananda A. Chief Executive Officer Apparel & Fashion Used the software for: 6-12 months ### "Help me a ton during my study" August 10, 2020 5.0 I'm a Computer Science student, I make a lot flowchart for my classes, sometimes I struggle to make flowchart beside using Microsoft Visio after a while came up to this app and I never touch Visio again. Pros It's so easy to use, quick and simple, just drag and drop to make shapes, lines, and other objects. It's free and users can access it anywhere without any struggle for Installation or whatsoever. Cons Lack of Aesthetic, using this feel like using old a program, sometimes connecting the line between objects is a real struggle and because this is a web-based app, if the browser crash or closed by accident all the progress will be lost unsaved. Review Source Bruce B. Senior Operations Officer Research Used the software for: 2+ years ### "The de-facto way to make and share technical diagrams" February 5, 2019 5.0 Excellent experience, this is the only technical drawing diagram I use. Pros Draw is hands-down the easiest way to produce high-quality, easily-distributable diagrams. It has large library of shapes and templates. A search functionality provides an easy way to find the right shape or icon to express what it is you're trying to draw. Figures can be stored in a wide variety of cloud services or locally and even offline. Embedding and sharing the diagrams is just as easy. The best part about Draw is its ability to intuitively group and align objects on the page, producing better quality diagrams. Draw also has the ability to apply tags to each element, making the creating of semantic documents possible. Cons Some of the icons in the library are a bit out of date. Searching for plugins can't really be done within the app itself, but outside of it. Review Source VR Verified Reviewer Software Developer Used the software for: 1-2 years ### "Quick and easy diagramming tool, hardly disappointing" February 9, 2018 5.0 Pros This is the kind of tool that you can use right away. Simple and straight web interface with toolbars, and also very smooth for a web browser editor. I find it amazing, because you would expect a tool of this quality as a desktop installable program. They've clearly put a lot of effort and care in developing such a neat tool, and you can see it in details like the management of alignments of blocks and edges. You can export the results in various formats, but possibly you won't even need it since you can just load the diagrams from the cloud. If you use Confluence, there'a a very handy plugin that allows to embed and edit draw.io diagrams. Cons It's very hard to find something I don't like. Maybe the presets of components are to few. No wait, I've just checked, there's a ton of them but they're just hidden behind the "More shapes" button. Ok, let's try again. Most of the times, I find the Arrange functions pretty useless and I end up doing everything by hand. Review Source VR Verified Reviewer Senior Application Developer Computer Software Used the software for: 1-2 years ### "Best tool for creating diagrams." January 23, 2020 4.0 Overall I will say it is a great tool to use. It easy to use and free. It can be integrated with your Google drive . And the best thing is, it has so many shapes which you can use to create your diagram including architecture diagrams for your IT projects built on cloud like AWS, Azure. Pros I loved this tool. It is so easy to use and having so many features. It has feature to create diagrams for multiple cloud providers like AWS, Azure etc. As it is integrated with Google drive so you can easily save your diagrams to your drive and sharing is also easy. Cons I am using this toll since last 3 years and did not find any cons except sometime it is very slow, specially when your are saving your diagrams. Review Source AB Ankit B. Software Developer Computer Software Used the software for: 2+ years ### "Best place to draw Fowcharts" August 30, 2019 4.0 Pros This is the only place i know to draw flow charts efficiently. Got all the flowchart elements & is very easy to use. The created chart can be saved directly to your google drive or Microsoft drive. The created charts will be saved as raw files and you can open them up to make changes. So in all it servers it purpose fully. Cons It ma hang sometime, takes time to load in browser as there are so many options loaded to make a chart, so sometime it seems like it got hang/stuck. It may get removed with time/up-gradations. Review Source KM Katie M. Application Developer Automotive Used the software for: 6-12 months ### "draw.io" December 3, 2019 3.0 For a free alternative to Visio, this is a great tool! Our company mostly uses Visio for process diagrams that are pretty in nature and given Microsoft's licensing structure, it is a pretty hefty price to do so. While we have some general resistance to change, for the most part when people start using it they are convinced. Pros The design is intuitive and easy to play around with to figure out how to do the things we need to do. Additionally the OneDrive integration is great for us as it is a concept our users are comfortable using. Cons The biggest downfall to this software is people's resistance to change and a new thing they are not used to. Because this is web based instead of installed software based, we have seen people show unease and resistance to using the software. Having an installed version may help this transition more. Additionally the text controls within shapes are a bit limited. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Review Source VR Verified Reviewer Photographer Media Production Used the software for: 6-12 months ### "Makes flow chart very easily." December 30, 2019 5.0 A flowchart making an application that stores directly to google drive is better in my case as Google is more reliable than any other service. The workflow does not need any special training and the user who has used a word processor can use this application. Pros A very easy to use UI makes it perfect for me to use. I like how simply I can start and create the diagram without any prior training. The option is similar and no special training required. It just saves directly google drive so no problem for storage as google provides about 15gb of free storage. All the shapes and connectors workes fine, I have used a couple of software before and the workflow is similar to them which makes my life more simple. Cons I am unable to create any folder to drive using this application and have to make it manually which needs to open gdrive separately. Review Source VR Verified Reviewer Electronics Engineer Medical Devices Used the software for: Less than 6 months ### "Super easy to use flow diagram maker" September 9, 2019 5.0 With draw.io I am able to quickly whip up a simple diagram with no hassle. I can easily work on them away form the office if the need arises. I like using it. Pros I like most about draw.io how easy it is to use. The user interface makes everything about it super simple to use. I think they did a good job to focus on making it nice to use. It is so easy, there isn't really a learning curve. Anybody can just start dragging and dropping to create a nice looking diagram. Save options are great as well. The ability to save your work on the cloud is a great feature. Cons The only thing I do not like about it is the lack of autosave. It is not a big deal, but it seems like a lot of online browser softwares are moving towards autosave functionality. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio is not a user friendly software. Draw.io won that over. Review Source PS Phillip S. Wissenschaftlicher Mitarbeiter Utilities Used the software for: 1-2 years ### "Schnell hoch qualitative Diagramme / Abbildungen erstellen" November 21, 2022 5.0 Als Wissenschaftler und Softwareentwickler verwende ich Draw.io überwiegen um Abbildungen für Veröffentlichungen und Präsentationen zu erstellen. Hier gefällt mir insbesondere das schnelle Erstellen von Software-Flowcharts und die verschiedenen Icons / Symbole welche zur Verfügung stehen. Pros Vorlagen und Icons sind super. Schnelles Prototyping. Qualitativ hochwertige Abbildungen. Cons Die Ausrichten Funktion von einzelnen Objekten ist schlechter als bei Inkscape. Eine Export Funktion für Latex (ähnlich pdf\_tex bei Inkscape) wäre wünschenswert Review Source MM Maciej M. HoW Information Technology and Services Used the software for: 2+ years ### "Any diagram you need you can do there" March 27, 2022 5.0 I use it when design architecture for my clients. It allows me to use different templates, different types of models and styles. It's quick, simple and I can consult projects with others and work with them on it in real time Pros \- intuitive interface and simple drag and drop feature - possibility to import your templates - template images can be shared in other projects Cons \- aligning shapes and whole diagram is not possible - there should be possibility to align whole diagram with few clicks Review Source Pawel P. IT Business Relationship Analyst Food & Beverages Used the software for: 1-2 years ### "Prepare your diagrams with a draw.io web-based app" December 30, 2020 4.0 Draw.io is a web-based app, so no installation is needed. It's very easy to draft simple diagrams with this tool, the complex diagrams might be more challenging. Pros What I like most about Draw.io is that this tool is free to use. It can be integrated for example with your Google suite, so you can easily jump from your Google emailbox or Google Drive to Draw.io. It has a pretty easy navigation and it's simple to use, so basically everybody can use it. Cons Draw.io can be working slowly at times, especially when working in it for a longer period of time. Be careful not to loose your content, the good way is to save your work from time to time. Review Source VR Verified Reviewer Head of Ops Consumer Services Used the software for: 2+ years ### "Meets the expectations free of cost" October 19, 2021 5.0 Pros It is a great tool to create flowcharts without paying a lot for it Cons It could have better templates in order to facilitate the usage Review Source VR Verified Reviewer Boeing 737NG Simulator Instructor Airlines/Aviation Used the software for: 2+ years ### "Really easy to use and free graph drawing tool!" April 6, 2018 5.0 Pros Draw.io is my go to when I need to make a process diagram or map out a new design. It's quite straightforward to use and I especially like the ability for lines to 'snap' to the actions/boxes. It integrates into Google Drive perfectly so no need to install anything either! Cons It's genuinely hard for me to think of anything I like least about draw.io although I guess it may be nice to have a standalone app so it is easier to work offline. Review Source Darren D. Mentor Education Management Used the software for: 6-12 months ### "Diagrams.net works offline!" August 24, 2022 5.0 I used it to draw diagrams and flow charts for presentations, and save them in cloud storage. It works very well as the missing piece to the Google Docs suite. Pros You can download an offline version of diagrams.net (formerly draw.io) from its GitHub page, making it a viable replacement for Microsoft Visio. Of course, if you're on the go, it will also work online and integrate perfectly with Google Drive and other cloud storage. Cons It used to be online-only, and the offline version is an Electron app (meaning it uses a lot of RAM for what it does). Switched from [MindView 6](https://www.capterra.com/p/118928/MindView-6/) It can be used online, collaboratively, on the go from any web browser. Review Source Jitu K. Software Engineer Computer Software Used the software for: 2+ years ### "drawing in Draw.io" February 27, 2021 5.0 Its a go to application for sketchin, wireframes, database design, flowchart Pros Simple, easy and fast to use application for drawing flowchar, network diagram, database designs, etc. It provides templates for various designs, so make us easy to use and understand also it provide support to download content in jpg, xml, png formats. Cons upto i have used i can't find any limittation. But sometimes when saving to .jpg file format, drawing suddenly changes. Review Source Ernesto Enrique F. Web Operations Manager & Co-Founder Computer Software Used the software for: 6-12 months ### "Flowcharts online and easy" July 22, 2019 4.0 With Draw we create the diagrams in my work and share them easily with the rest of the team without any problem thanks to their sharing option, which makes it very attractive when choosing a software to create diagrams. Pros Draw.io is the best alternative to create diagrams online, has a powerful graphical interface and tons of options to create the diagrams effectively. As it is online you do not need to install an application on your desktop computer and it also connects with Drive, which allows you to always have at hand and safely the documents you have created and share them with your friends or colleagues. Cons Draw is an excellent tool, however I would like to see more icons to create more visually friendly diagrams. Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Online sharing and price Review Source Evgeni K. ServiceNow Developer Information Technology and Services Used the software for: 1-2 years ### "Simple and usefull tool for diagramming" December 21, 2023 4.0 I'm almost satisfied with features draw.io provides to its users. Pros Draw.io provides an intuitive, user-friendly and drag-and-drop interface, no account required, supports a wide range of charts, diagrams, etc. Cons Performance issues with large diagrams may occur. Review Source SA SHAWN A. Director Banking Used the software for: 1-2 years ### "Easy to use but..." February 5, 2020 3.0 overall a good experience, easy to pickup. Customer service response however is poor. Takes a long time to get back. Had a few incidents of lost maps, customer service took 4-6 weeks to respond, and at times didn't even respond Pros Easy to use, Easy to search. Ability to have collaboration between users. Workflow enabled to have process approved Cons Hard to maintain from an enterprise perspective. To an extent hard in create a standard within an organization, Hard to Audit and update versions Lost maps on occasion Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reason for choosing draw.io Cloud based and cost Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Wanted to test a different product that is cloud based without a high licensing cost Review Source GP Graciela P. Employee Consumer Services Used the software for: 6-12 months ### "Diagrams.net a great software for everyone" August 5, 2022 5.0 I really like the accessibility, but some functions and tools can create a bad experience with this software. Pros I think the most important characteristic about this software it's the accessibility, thanks to this, a lot of people can use this software in a great way, they can have a great experience with differents platforms. Cons I don't like that in some cases it's difficult to understand some functions and some tools, this software it's not completely friendly for new users. Review Source Sahan H. Software Engineering Trainee Airlines/Aviation Used the software for: 2+ years ### "Best Application for create diagrams" September 15, 2019 5.0 Draw.io supports strong collaboration features. It helps to linked different formats. Some templates are very useful for me to arrange my diagrams quicky. So Draw.io is one of the best software of mine. Pros Draw.io is one of the best online application for creating and editing flow charts and diagrams. It supports real-time and different file types. It is very helpful for my university projects. It provides various kinds of dataflow and diagrams for the users. So we can easily manage the diagrams according to our requirements. We can save it as different file formats. Cons Draw.io supports only few types of file formats. We need to pay for some additional functions. It is not very easy to handle for beginners. We have limitations for the free service. However, it is very helpful for my lots of projects Review Source Avinash D. Sr. Software engineer Information Technology and Services Used the software for: 2+ years ### "Go to tool for my blogging diagram " February 27, 2023 5.0 Superb !!! Simply awsesome Pros Whenever I need to write blog and explain any diagram or concept I used diagrams.net tool to visualise. Easy to use and exporting multiple format is one of good option. Most of cloud related icons support Cons Arrow marking is sometime irritate me didn't go easily. I struggle most of time. Review Source AH Ana H. college professor Used the software for: 6-12 months ### "very good tool, is my ally to make my UML diagrams and others of the subjects I teach." June 26, 2018 5.0 It allows me to create diagrams uml, entity relationship and Gantt diagrams and work with my students using g-suite and trello. Pros It's free, you only pay if you use confluence or jira and the prices are low. I can make several types of diagrams such as uml, entity relationship, flow diagrams, infographics, gantt, among others and export them in multiple formats (png, svg, jpg, pdf, xml and more). The appearance of the diagrams is nice because they have the possibility of adding colors and some effects. It allows to open files from google drive, github, trello, dropbox, onedrive and also from the same device. It integrates perfectly with g-suite, also you can use several google accounts. It is easy to use if you already have some experience with other programs to make diagrams. Cons I really do not find something that I hate about this software, I could only say that the support service is somewhat limited since it does not offer a chat, only email and telephone attention. It does not have collaboration options within the same application although it can be done using other tools such as g-suite, trello or jira. Review Source Alex T. Front-End Developer Marketing and Advertising Used the software for: 2+ years ### "Great Solutions for Creating Large-Scale Workflow Diagrams" December 3, 2019 5.0 Overall, this software has solved our workflow diagram problems at an incredibly affordable price. Once they are able to create a more intuitive interface, the software will become unmatched at its price point. Pros The best feature about this software is it's ability to integrate with all the major cloud platforms and it's incredible user experience. This software allows my development team to translate client meetings into large scale workflow diagrams that can be easily shared across platforms, making the development process dead simple from start to finish. Cons While the user experience on this software is, in my opinion, great; the user interface design is lacking. This lack of intuitive design can lead to slower turn around time for our employees who aren't entirely familiar with the software. Review Source VR Verified Reviewer Profesor Universitario Program Development Used the software for: 1-2 years ### "draw a perfect tool to start diagramming" September 7, 2018 4.0 I use this software in my classes of diagramming of entity relationship and uml, since it is not necessary its installation and any student can carry out their activities online, also I recommend it because its simplicity and functionality, because it meets the needs. Pros the interface of draw is very simple and simple, it is multiplatform when loaded in the web browser, it is also very positive that it is integrated into Google Drive or Dropbox to save your projects Cons As a negative aspect, when diagrams you can mix several elements in a diagram that does not correspond, which can be confusing for the beginning user. Review Source Jonathan E. Chief Technology Officer Computer Software Used the software for: 2+ years ### "Free, simple and does it all" February 7, 2019 5.0 We love it! Pros Draw.io has been my go to for any charting for years - and has now become the standard charting product within our company. It's super easy to use - no user training required - and also integrates to Google Drive! Just about every type of chart imaginable can be produced in draw.io - network, people, infra, reporting - you name it. Cons There isn't any major con that our users have reported... 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