# Page 9 | draw.io Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is draw.io the right Diagram solution for you? Explore 772 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/166985/draw-io/reviews

---

draw.io

4.6 (772)

[View alternatives](https://www.capterra.com/p/166985/draw-io/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 9 - Reviews of draw.io

## Showing most helpful reviews

Showing 201-225 of 772 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

ML

Marouan L.  
Ingegnere meccanico  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Ottimo software"

November 24, 2022

5.0

Mai più senza

Pros

La possibilità di creare diagrammi e processi produttivi con facilità a differenza dell'utilizzo di word o altri simili

Cons

Al momebto non ho trovato alcun inconveniente, vedremo in futuro

Switched from

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Troppo laborioso e lento

Review Source

John E.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Amazing tool for creating flowcharts "

April 30, 2019

5.0

Pros

Draw.io is very easy to use because of its simple and intuitive interface. It is very customizable and has lots of customizable templates to choose from. It integrates very well with Dropbox and Drive so that work can autosave whenever a change is made.

Cons

When working on large file, draw.io tends to consume large amount of memory, often causing it to lag and sometimes causes Chrome to crash.

Review Source

Dillon D.  
Senior Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Easy to use for beginners "

March 31, 2018

5.0

Pros

I used Draw.io first time when I was designing the block diagram for my final year project. It is a great tool, being easy to use, convenient and light weight makes it much more desirable. Definitely recommended

Cons

Lacks some level of professionalism. some components related to mechanical and electrical engineering are missing in the components list. If an addition is made it can surely compete with top-level professional software.

Review Source

VR

Verified Reviewer  
Student  
Computer Software  
Used the software for: 2+ years

### "One of the best apps for diagramming needs"

May 11, 2021

4.0

Diagram.net is great tool for visualization, drawing charts and diagrams of all kind with many templates to get you started. It provides third-party integrations. Although I find it isn't the best software for very basic drawing needs like basic shapes and paint-work.

Pros

It is completely based on the cloud. You can simply login with your email, choose a template or a blank canvas, and start working. IT provides free and paid options, which are all reasonable. I love the assortment of shapes and different diagramming options diagrams.net provides - you can easily draw UML classes, ER diagrams, charts etc and make them very attractive. For a designer, the choices are limited to how you can change the color themes, but for an average person with designing needs, it makes their work look professional. Easy integration with third party platforms makes it very convenient as well.

Cons

I would have liked a bit more options for exporting our work. Offline feature is not the best since it still requires an internet connection to start working or save your project. It is also open source and does not offer the security many big organizations would require in their visualization tool.

Review Source

VR

Verified Reviewer  
COO  
Information Technology and Services  
Used the software for: 1-2 years

### "Diagrams.net to make general flowcharts"

February 22, 2023

3.0

Pros

The drag and drop feature was very useful and the ease with which pictures can be copy pasted was very nice. The software itself was lite and the fact that you could use it on the cloud was an added advantage.

Cons

The tools are sometimes clunky and it does not work the way that you intend to use it. The quality is also quite low and it does not look very professional to use it in presentations.

Review Source

Yesenia Vidalina Mat B.  
Profesora  
Computer Software  
Used the software for: 6-12 months

### "Versatile flowcharts with a cutting-edge program"

August 21, 2018

4.0

Pros

It allowed me to update my knowledge about flowcharts, specifically about programs for the realization of these. It is easy to handle, allows collaborative work, is easy to transport. It has a diversity of templates, colors and models that allow you to make contextualized diagrams of different types not only of flow but also of cases of uses, so necessary in programming

Cons

Everything seen in practice, the ability to use the cloud to store and share, excellent. What I like the least and does not depend on the program is that you work in the network, using the internet, and if this fails as it usually happens in my country, it causes a significant delay in the projects that must be carried out

Review Source

Aleksandra S.  
Freelancer  
Arts and Crafts  
Used the software for: Less than 6 months

### "Professional and intuitive"

December 8, 2019

5.0

I've been looking for many specialized products to solve multiple problems in my workflow, when I stumbled upon Draw.io. Since then I've been using it as a substitute to novel planning programs, genealogy (especially family trees) programs and generic flowchart makers. It also helped me with game questline visualization and even data management schemes.

Pros

Draw.io is a clean, fast and versatile chart maker that surpasses some commercial alternatives when it comes to features and accessibility. It can be used by nearly everyone, regardless of age, profession and task at hand, due to how easy it is to master. It doesn't constrict you in any way and provides all tools necessary for making clean and professional-looking diagrams. Ability to save it and edit later is crucial, although often omitted in other browser-based alternatives. Exporting as a .PNG allows for flexibility and elegance when adding a chart to documents, websites or blogs.

Cons

The UI could use a bit of an overhaul as it looks like every other office suite, and the layout can be confusing. Included themes help a bit, although it lacks a modern touch.

Review Source

VR

Verified Reviewer  
Mobile and Web Product Manager - Cross Border Remittance at FLASHSend  
Information Technology and Services  
Used the software for: 2+ years

### "Easiest and best diagramming tool"

May 23, 2019

5.0

Quickly create, share and edit diagrams and flows

Pros

This free online tool (and desktop client) is a very underrated Product in my opinion. I use it to do all my flow diagrams, swim-lanes, even screen flows. It allows you to do almost anything. My favourite online app by far.

Cons

the software takes some getting used to, but after spending half an hour with the software, I fell more than competent in it.

Review Source

Tim P.  
IT Technician  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Great alternative to Visio - and it's FREE!"

October 9, 2018

5.0

Pros

Draw.io offers a fantastic alternative to Visio - and it's completely free! Instead of having to purchase separate licenses for Visio, we can offer our users the same functionality with draw.io. In addition, because it's browser-based we can use it across multiple operating systems.

Cons

I have no problems with this software at all - it's easy for anyone to use and works just as well!

Review Source

LG

Luis G.  
Proffesor  
Education Management  
Used the software for: 6-12 months

### "Las Dimensiones del poder"

October 31, 2023

5.0

Es una experiencia de constante acercamiento a las herramientas y una exploración de los medios.

Pros

Este draw.io cuenta las estructuras del poder del capital expone una temporalidad y unos sucesos que se enmarcarn en la configuración de la acumulación de materiales y el reinado de mammon

Cons

Seria estupendo poder tener mas opciones de figuras antropomorfas o zoomorfas

Review Source

VR

Verified Reviewer  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great for quick diagramming "

March 6, 2019

5.0

I have used draw.io mostly for UML Class diagrams and it provides basically everything you need. It has great export features and I have exported my diagrams to png format and had no bad issues about it. It also saves an xml file and downloads it to your local so you can always continue where you left.

Pros

Draw.io is very compact solution for drawing diagrams. It has basically everything you need especially for UML Class diagrams. Exporting to pdf and png is great.

Cons

When you are connecting your classes with relation connections, they don't align at all. You need to manually align it which can take time.

Review Source

Juan Carlos F.  
Programador Senior  
Computer Software  
Used the software for: 2+ years

### "Awesome tool"

March 4, 2020

5.0

To create any outline, schema, diagram for any project all the time.

Pros

very useful to create wireframes or Mock-Up, with many kind of schemas and diagrams to use it on many kind of projects,also is capable to use it using google drive.

Cons

I consider that needs an offline version, you need internet all the time to use it, the good news is that you you can connect with google drive to save anytime.

Review Source

WM

Winston M.  
Software Developer  
Computer Software  
Used the software for: 2+ years

### "An excellent tool for creating mockups, diagrams and more"

June 30, 2020

5.0

I use draw.io mostly for diagramming since it has a very useful background grid that allows me to easily align the containers, in addition to the basic shapes are ideal for that job, very easy to organize with drag and drop and even easier to export it in any of the available formats or simply save the project directly to the cloud.

Pros

Draw.io is a super versatile tool that allows me to make flowcharts, UML diagrams, tables, etc. Very easily only with drag and drop, also I can import it in different formats and save them directly in the cloud on different platforms such as google drive, one drive, when creating prototypes or designs it has a great variety of icons and shapes that they can be applied easily.

Cons

What I like the least about draw.io is the quality of the predefined shapes, they look very old with very flat basic colors.

Review Source

VR

Verified Reviewer  
Public Safety GIS - Training and Customer Support Coordinator  
Civil Engineering  
Used the software for: 1-2 years

### "I LOVE draw.io!!!"

December 13, 2018

5.0

Pros

I need to create a LOT of flow charts of sorts to highlight workflow and processes with our internal team. I have tried Visio many many times and I just do not like using it. I find draw.io to work wonderfully in order to create very custom flow charts (that's the only thing I use it for). You can constantly change, move, reorder, rewrite etc everything on the chart. It has little snapping lines that help you adjust things to create a more aesthetically appealing chart. It's free and a wonderful tool!

Cons

My only con which is why I gave it 8 stars for would I rec commend, is that it takes a little while to get use to using. It's not the most user friendly and intuitive application so I did spend a good 20 minutes to learn where all the tools and functionality was. 20 minutes is not a long time, however for what I use the tool for it was longer than I was expecting.

Review Source

Gamidu W.  
Senior Digital Marketing Associate  
Marketing and Advertising  
Used the software for: 1-2 years

### "Creating flowcharts become easier with draw.io"

April 15, 2021

4.0

Convenient and effective way to draw flow diagrams with draw.io

Pros

Main positive point is it has both Windows application and also the web application which makes things sync.

Cons

It's a bit slow in the web application compared to the Windows application and it makes the user experience a bit laggy.

Switched from

[Creately](https://www.capterra.com/p/127628/Creately/)

Creately is a bit of expensive comparatively.

Review Source

WA

Waqas A.  
Owner  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool to draw network diagrams & different charts"

January 16, 2021

5.0

Very good for basic things. easy to use and can share and save work in google drive.

Pros

Free, easy to use, require little to no knowledge to use it. It's simple and straight forward to use. can draw different types of charts and diagrams, a lot of pre-made templates are available too.

Cons

can only be used with basic options, not a lot of font choices can draw topologies and charts only. cannot make a proper site wireframe in it

Review Source

VR

Verified Reviewer  
CEO  
Environmental Services  
Used the software for: 6-12 months

### "Very easy to learn, intuitive interface, clean diagrams"

March 8, 2018

5.0

Easy, good looking diagrams that were fast to create! Software that is free, and easy sharing capabilities with collaborators. I've used it for making quick patent diagrams and for complex diagrams which need to go into reports or presentations.

Pros

It was extremely easy to learn to use draw.io without any training or tutorials. The interface was intuitive. I've used it primarily to make complicated flow charts, and they look extremely clean and readable; it's much easier than trying to make flow charts on powerpoint or other microsoft office tools. There are a decent number of options for customization. Colors and styles can be changed, images can be imported, etc. In general, it's a free tool that you can start using quickly! Additionally, the sharing features are great. It's easy to save your diagrams to google drive, or to generate links to share them with others.

Cons

While it's great for basic diagrams, it is somewhat limited in the number of different shapes that can be used. For everyday diagramming may be better to use a paid software with more flexibility.

Review Source

Aruna J.  
Research Assistant  
Research  
Used the software for: 1-2 years

### "Diagram creating tool which supporting saving media to google cloud."

February 7, 2020

5.0

I use draw.io to create diagrams for my reports and presentations. From the feedback from the supervisor, the same diagram can be revisited. I don't need to worry about backups of the diagrams because they are saved directly to the google drive.

Pros

This online tool has a great collection of templates to boost your diagram with. And it has the capability of saving the editable version of your diagram to the google drive. The interface is very clear and the shapes and icons can be drag and drop. When creating flow charts it has an easy way of interconnecting them. This tool is open source and there are no limitations to the number of diagrams that you can save. They have released a desktop version for frequent users but the web application also very responsive.

Cons

There are no noticeable drawbacks in this tool, even the URL is very easy to remember draw.io. very useful to the students and educators to create diagrams.

Review Source

Esséname C.  
Restauratrice  
Food & Beverages  
Used the software for: 1-2 years

### "Excellent logiciel"

October 17, 2023

4.0

Recommandable

Pros

Sert à faire des diagrammes et des flowchat

Cons

Bouffe trop de connexion et abonnement coûteux

Review Source

Trabelsi H.  
Web developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best tool for creating uml diagrams "

July 25, 2019

4.0

Almost two years using draw.io and never get any issues.

Pros

Draw.io provide all MS viso functionality for free.it has all the shapes and linker that you need to create a nice and professional diagrams. It’s very accessible and has a very intuitive UI. You can export your diagram or save them using google drive or one drive which is very nice especially if you need to access to them in other devices.

Cons

To be honest I didn’t notice any major con

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Draw.io was free and no install was required.

Review Source

Stanislava P.  
Account manager  
Telecommunications  
Used the software for: 6-12 months

### "Draw.io saves time. "

March 30, 2019

5.0

Pros

Draw.IO is a really intelligent service that allows me stay productive, I can crate good looking Diagrams and Flow charts without any trouble, it has a great number of shapes and tools.

Cons

It only supports Google Drive and OneDrive, i would like to see that list expand to couple more Cloud Storage services, such as Dropbox.

Review Source

Yash S.  
Software engineer  
Computer Software  
Used the software for: 2+ years

### "Review of diagrams.net"

February 24, 2023

5.0

Pros

It's very useful for creating entity relationship diagrams for databases, and also helps in creating high level design of systems through the visual representation.

Cons

It's a great application, no cons observed.

Review Source

Daniele P.  
Sviluppatore  
Internet  
Used the software for: 6-12 months

### "Praticamente perfetto"

December 3, 2021

5.0

Con diagrams.net ho risolto i problemi dei diagrammi di flusso per siti web e app. Lo uso anche per rudimentali wireframe e per generare mind map.

Pros

Software open source, gratuito, leggero e veloce. Ottimo per diagrammi di flusso e per qualunque altra idea venga in mente

Cons

Le funzioni di export potrebbero essere implementate meglio, e comunque tradisce la sua natura di web app con un look&feel non proprio nativo (io lo uso su un MacOs)

Switched from

[FlowCharts](https://www.capterra.com/p/234408/FlowCharts-AI-Survey-Form-Generator/)

diagrams.net è gratuito e molto più versatile per le mie esigenze

Review Source

CS

Chitrang S.  
Software Engineer  
Telecommunications  
Used the software for: 6-12 months

### "Best tool to include diagrams and flowcharts"

April 3, 2023

4.0

diagrams.net has been a savior to me as it has helped me save my time and efforts needed for documentation of new software features designed. Costing of the software as well as the features are better compared to its competitors.

Pros

I find this tool really helpful for documentation purposes. It helps me and my team save a lot of time and effort. The best feature is the Drag and Drop, which allows you to choose from most commonly used shapes and designs. Also, one can also comment/review on any diagram for further clarification.

Cons

The user interface can be enhanced further, as some features are difficult to locate. Also, customizations lack some advanced features which are sometimes required to explain high-end designs. Otherwise, it is a great software.

Review Source

VR

Verified Reviewer  
Manager of Information Services  
Education Management  
Used the software for: 2+ years

### "draw.io is the best charting and network diagram tool you didn't know you needed."

May 2, 2019

5.0

Recently I decided it was time to replace our aging network diagrams for a disaster recovery scenario and I found myself also tasked with creating a flowchart that would suffice as a partial software roadmap. my first inclination was to go with Visio, but then I remembered draw.io from a hobby project. remind me again of the name of that other free and open source graph/chart application? still thinking? that's ok, you don't have to. it was draw.io.

Pros

you just can't beat the price, the features, and the interface of this product. draw.io makes complicated charting and graphing as easy as clicking and dragging a mouse and hammering a keystroke now and then.

Cons

what's to dislike? possible the color of the icon; i'm not a fan of orange. also, the ability to have it create a chart based on spoken word would be a nice offering as well.

Review Source

Similar Products

Featured

## Related categories

[Flowchart](https://www.capterra.com/flowchart-software/)[Diagram](https://www.capterra.com/diagram-software/)