--- title: "IntelliPay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntelliPay Software - reviews, pricing plans, popular comparisons to other Recurring Billing products and more." source_url: "https://www.capterra.com/p/166994/Convenient-Payments/" page_type: "product" language: "en" --- # IntelliPay Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) IntelliPay ## What is IntelliPay ? The IntelliPay payment suite is Goggle cloud-based payment processing solution that can be integrated into software applications or used as a standalone solution. IntelliPay's cloud portal and 15 front-end solutions make it easy for you to manage and customers to pay, and ideal for multiple departments/locations. Merchants can accept leading forms of payment, including credit and debit cards, ACH, eChecks, eCash, and Google Pay. API integrations, reporting, and simplified reconciliation ## What is IntelliPay used for? [Payment Processing](https://www.capterra.com/payment-processing-software/)[Recurring Billing](https://www.capterra.com/recurring-billing-software/)[Mobile Credit Card Processing](https://www.capterra.com/mobile-credit-card-processing-software/) Top alternative Featured Overall rating Based on 31 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Contact vendor for pricing Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntelliPay ?[Manage this product listing](https://www.g2.com/products/convenient-payments-llc-dba-intellipay/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntelliPay 4.6 (31) VS. [4.3 (245)](https://www.capterra.com/p/225025/Plooto/reviews/) Starting Price Contact vendor Starting Price $32 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (31) Ease Of Use 4.5 (7,763) Value For Money 4.6 (28) Value For Money 4.2 (6,671) Customer Service 4.6 (29) Customer Service 4.0 (6,376) ## IntelliPay alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [4.7 (2,747)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) [4.3 (8,529)](https://www.capterra.com/p/190778/QuickBooks-Online/reviews/) Starting price $38.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190778/QuickBooks-Online/) [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [4.4 (1,050)](https://www.capterra.com/p/189398/QuickBooks-Online/reviews/) Starting price $235.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189398/QuickBooks-Online/) ## FAQs about IntelliPay Overview ### Which roles and teams benefit most from IntelliPay ? IntelliPay is most used by municipal clerks, office administrators, and finance teams that manage citizen or customer payments, records, and reporting. Owners, executives, and operations leaders benefit from streamlined billing oversight, reconciliation, and payment visibility, while assistants and secretaries use it to reduce manual processing and improve daily administrative efficiency. Answer based on 31 reviews Overview ### What company size and industries is IntelliPay built for? IntelliPay is built primarily for small businesses, which make up 90% of reviewers, especially in Government Administration at 23%. It also serves Medical Practice and Construction, each at 16%, while supporting midsize businesses at 10% across sectors such as education, nonprofits, financial services, and SaaS for payment processing. Answer based on 31 reviews Features and Usability ### What are the key features of IntelliPay ? IntelliPay offers payment processing features including ACH payment processing, credit card processing, payment links, recurring payments, and multiple payment options. It also includes billing and invoicing tools, accounts payable and accounts receivable, bank reconciliation, reporting and analytics, access controls/permissions, and encryption for data security. Integrations ### Which third-party tools and platforms does IntelliPay integrate with? IntelliPay connects natively to ACH Processing, Apple Pay, Credit Card Terminal, Google Pay, QuickBooks Online, Zoho CRM, and iPOS. It covers payment processing, accounting, CRM, and point-of-sale connections across seven integrations. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does IntelliPay offer? IntelliPay provides live online sessions, documentation, and videos to help teams get started. Live online sessions support guided setup and direct instruction, documentation offers written reference material for ongoing use, and videos provide visual walkthroughs for learning key features and steps at a self-paced pace. Getting Started and Support ### What customer support options does IntelliPay offer? IntelliPay provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe the support team as friendly, responsive, and effective at resolving issues quickly, including occasional processing glitches and compliance questions, with helpful service that keeps day-to-day use on track. Answer based on 5 reviews ## Features AI summary Based on 17,640 Recurring Billing reviews Capterra data shows that buyers of payment processing software rank the following features as their top priorities: - **Data Security** (**58%** of reviewers rated this feature as critical) - **Online Payments** (**55%**) - **Mobile Access** (**53%**) IntelliPay supports **Data Security** and **Online Payments**, giving businesses a way to protect sensitive transaction data while accepting payments through digital channels. However, it does not include **Mobile Access**. Instead, it offers other highly rated capabilities, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), helping businesses reduce risk, accept common payment methods, and process transactions on the go. These features can improve payment reliability and flexibility, allowing teams to manage transactions more confidently across different sales environments. Data Security 4.9 (12) 58.33% of 12 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Online Payments 4.7 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Accept and process online payment transactions Payment Fraud Prevention 4.7 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Debit/Credit Card Processing 4.5 (14) 28.57% of 14 reviewers that rated this feature as important or highly important Accept and process credit/debit card transactions Mobile Payments 4.3 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Clients can submit payments via mobile devices Multiple Payment Options 4.8 (15) 20.00% of 15 reviewers that rated this feature as important or highly important Process payments via multiple modes directly through the application IntelliPay 48 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Processing: Accept and process credit card transactions - Customer Accounts: Record customer information, purchase history, and other notes - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Electronic Payments: Electronically collect payments for goods or services - Email Reminders: Reminders sent via email - Encryption: Convert data into a code for security - In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Online Payments: Accept and process online payment transactions - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Links: Send clickable links via text or email to collect payments from customers - Payment Processing: Accept, record, and reconcile financial transactions - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Processing Fees: Fees associated with processing individual transactions that may be based on a percentage of the purchase or a flat rate. - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Reports: Reports specific to sales analysis for trends and strategies - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities --- Get Advice We can help you find the software with the features you need. Features 4.5 (31) 4.5 Based on 31 reviews ## Pricing Value for money 4.6 (28) Free Version Interchange Plus $0.00 Value for money 4.6 (28) 4.6 Based on 28 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Google Pay](https://www.capterra.com/p/212826/Google-Pay/)[ Apple Pay](https://www.capterra.com/p/212840/Apple-Pay/)[ ACH Processing](https://www.capterra.com/p/177243/ACH-Processing/)[ Credit Card Terminal](https://www.capterra.com/p/171168/Credit-Card-Terminal/)[ iPOS](https://www.capterra.com/p/232040/iPOS/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (29) 4.6 Based on 29 reviews ## User reviews Overall rating 4.6 Based on 31 reviews Filter by rating 5(21) 4(8) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KY Kati Y. Dentist Owner Medical Practice ### "Easy and con efficient for business " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2021 Pros Easy to use. The customer is responsible for the cost of credit card processing fees. Cons That you have to enter too much information to process a payment Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 17, 2022 Kati, Thank you for your 5-star review. We love to hear how IntelliPay is working for you. We will have someone from our team reach out soon to learn more about your concern over entering too much information to process a payment. BC Brandy C. Office Manager Medical Practice ### "Easiest payemnt processing we hve ever used" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2021 We love having an online payment portal for patients to access at anytime via our website to make payments. Pros Our office loves the ability to take a payment from any computer via the intellipay website. It speeds up our checkout process. Cons No concerns, everything we need is already included. Reasons for choosing IntelliPay Ease of having multiple users, not needing software on a specific terminal. Online payment capabilities for patients. The ability to set up recurring payment plans securely. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your five-star review and feedback. We are happy to hear IntelliPay is easy to use for recurring payments and gives you and your patients the payment convenience you both appreciate. SG Sandy G. City Clerk Utilities ### "payments made easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2021 Pros easy to understand and has reports that can keep us balanced Cons signing on too often. Also, payments are easily missed at times when printing reports and the payments were made after cut off. Reasons for choosing IntelliPay I wasn't here when chosen. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your five-star review. We appreciate your feedback. Would you please reach out to IntelliPay support at 855-872-6632 for help with reporting? VM Vicki M. Executive Secretary Non-Profit Organization Management ### "Over All a Like" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 3, 2021 I like that the customer service is always friendly and on point when there's been an issue. Pros Has been very useful for our recurring payments, the automated features make it nice and easy. Cons Some of the printing options aren't exactly accommodating on some of the reports. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for the review and feedback. Please reach out to Philip Buck at 855-872-6632 x 111 to discuss your report printing needs. KS Keith S. Owner Automotive ### "Good product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 3, 2021 Pros Easy to use , works as it should, Wasnt going to fill out revieve but they were very persistant in asking. Cons I wasnt expecting anymore or less. Does what we need it to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for the five-star review. We are happy to hear IntelliPay is a great solution for you. MW Matt W. Owner Construction ### "Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 1/10 December 3, 2021 I don’t love it to be honest. Maybe I just don’t understand it very well, but how do I get more info on it? Venmo and quickbooks are much easier to use. I also don’t know how to integrate IntelliPay to quickbooks. Pros It works. It’s just not the easiest to use. Cons The monthly expense is unnecessary and I don’t know how to learn more about the software Alternatives considered [QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reasons for choosing IntelliPay Inside contact Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your review and honest feedback. Could you please out to Phillip Buck at 855-872-6632 x 110? He would be happy to help.. MC Marie C. Clerk Utilities ### "Payment Processing for Municipalities" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 2, 2021 Overall is has been good. They have responded when we contact them to help us and our questions get answered. Pros I like the ease of use of autopay for customers. Cons Sometimes navagating the site is difficult to find a payment. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your feedback. Would you please reach out to your account manager to talk about our payment research options? JP Jason P. Controller Medical Practice ### "Product works well" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2021 Overall, the switch was smooth, implementation was smooth, and it's easy to use. Pros The ability to set up recurring payments. The way your product allows you to say $50 payments to a balance of $725 was necessary for me even though we rarely need it. Cons I can't say I have run into any issues I would say I dislike. Would be neat if it was easy to print the same receipt you print after processing a payment online afterwards, reprinting them later look different and my OCD made me write this. Switched from [TSYS Merchant Solutions](https://www.capterra.com/p/171166/TSYS-Mobile/) The previous did not have a way to set up recurring transactions to a balance limit. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thanks for the five-star review. We want to help with the same receipt printing. Please reach out to Phillip Buck at 855-872-6632 x 111. He would be happy to assist. AO Amber O. Director of Operations Medical Practice ### "Medallus review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 2, 2021 Love this Pros The customer service is great and the system is easy to navigate Cons removing a user and not having them update as well as changing passwords is difficult Reasons for choosing IntelliPay relationship with collections agency Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for your 5-star review and feedback. Would you please reach out to Philip Buck at 855-872-6632 x 111 for help with removing a user and changing passwords? AC Allissa C. Clerk/ Treasurer Government Administration ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 2, 2021 More convenient options for payment. Pros Product integrates well with our website and is easy to use. Cons I would like to see an account set up option for customers so they could create an online account. It would also be nice to see service fees go down because that seems to be our number one complaint from customers. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2021 Thank you for the review. Please reach out to your account manager to discuss our online customer portal and service fees. [View all Reviews](https://www.capterra.com/p/166994/Convenient-Payments/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.