Who Uses This Software?

Hero serves K-12 schools and districts.


Average Ratings

87 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Hero K12
  • www.herok12.com/
  • Founded 2014
  • United States

About Hero

Hero K12 is an app that helps districts and schools manage student behavior - reducing classroom disruption, office referrals, and tardiness. Hero supports all positive behavior reinforcement programs, allowing teachers and administrators to award points for positive student activity and participation. By rewarding the good things students do every day, schools build a more positive school culture. Meet Hero schools and read their turnaround stories at HeroK12.com


Hero Features

  • Attendance Tracking
  • Class Summary
  • Curve Scores
  • Grade Calculations
  • Individualized Assessments
  • Lesson Planning
  • Parent Portal
  • Progress Reports
  • Report Cards
  • Teacher Dashboard
  • Weighted Assignments

Hero Reviews Recently Reviewed!


I have been using HERO for one school year and it makes keeping track of behaviors easy.

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software, with a little help, allows communication with the attendance software to automatically issue consequences for student violations.

Cons: Some of the features are a little less customizable than I would like. The ability to create subgroups isn't available yet.

Overall: Ease of tracking behaviors.

Easy way to reward students for wanted behaviors. Really boost positive culture

May 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Super easy to use. You can just scan students in using their school IDs. Rewards students instantly that they can turn in to things they want.

Cons: When it goes down, there is no really easy way to reward students except the old fashion way. When it does go down, it doesn't stay down for long. You also have to have a good internet connection to have it work correctly and quickly

Positive and helpful!

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Well organized and easy to use once you learn it. A good way to reward students as well as document discipline issues.

Cons: Not sure if all our discipline issues get addressed even though we document them. That isn't a software issue, more of a school issue.

I use HERO every day to document positive student behavior

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can look at each month and see how many points I've awarded each month to each individual students.

Cons: I wish I could create more of a 'setting chart' layout to the list of my students. I would also like to select more than one 'behavior' at a time.

Overall: Love the reward system that can be adapted to this software

I use Hero in my classroom every day. Students earn Hero points for meeting classroom expectations.

May 09, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Hero has provided my school with a mechanism to incentivize positive behavior by students. The culture change has been dramatic. Our tardies are way down and our students look for ways to do the right thing. The combination of web access and a mobile app makes Hero convenient to use in the classroom.

Cons: The user interface on the website is not very efficient. The alphabetical listing in rows instead of columns makes it slow and inconvenient to find student names. The need to enter information on three separate pages, each of which is often slow to load, makes it time-consuming to enter points.

Overall: My school has seen major reductions in tardies and increases in positive behavior. I use Hero to motivate my students to follow my classroom procedures, to do well on tests and quizzes, and to do the little extra things that help everyone to get along as a group.

HERO has helped our school culture through the positive reward system.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that students can use their points at our school to purchase supplies they need such as pencils, paper, binders, uniforms, etc. as well as fun things. Having this opportunity helps our students feel less out, since they can come prepared.

Cons: They system sometimes lags or does not show all students. We've had a few issues, but they were worked out. :-)

Great positive behavior tool that has changed my outlook and my students outlook on their behavior.

May 09, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to instantly reward all on task behavior swiftly and students are recognized immediately.

Cons: Still missing a few compatibility features. I use chromebooks in my classroom and I would like to be able to use the desktop version of the app while walking around monitoring.

Overall: Increase in ability to reward on task/positive behavior, decrease in tardiness, decrease in negative behaviors, increase student overall accountability.

Hero is a great tool that streamlines everything.

May 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about HERO is the ease of documentation. Before, no matter what you were trying to record, there would be a slew of papers and organi ation necessary. Now, we simply click and have everything on record!

Cons: I believe the errors I come across are specific to my building and situation, not the program itself.

Overall: accountability

wonderful

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about the site is it makes it easy for me to complete my challenges in order to get the free stuff. It also allows me to give positive feedback to my students. I like the fact that the software makes it convienient. The school is able to implement a program that is helpful for students and the staff. The principal is able to take time to give positive feedback to the students as well. The students are able to gain stuff for behaving in school. It's difficult to always focus on teh negative in the school. The software allows me to focus on the positivie.

Cons: There isn't anything I don't like about the software. The software has been easy to work and very manageable to the school. The software makes it easy for teachers, administrators, parents, and students to see thier progress. It may be easier if the software wasn't just a browser, but also an app that can be easily accessed. The app can be easily accessible on the computer, cellphone, or any other smart device.

Overall: The benefits inlcude positive feedback, rewards, and motivation for the students.

I use this to track both positive and negative behaviors in class.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can do bulk trackings for when my whole class has done something positive such as stayed on task and worked well together or won a class competition, I can reward everyone at once.

Cons: I do not like that I can not see the history of points for a student. This would enable me to tell students if they have centrals (for infractions) and if I have given a student points or not when forgotten.

Overall: I can track all of the positives and negatives a student has done in class all in one place. It is easy to use, students enjoy getting the positive points especially when they are getting a reward such as a dress down for being top earners within the school. This has given some students incentive to work hard and to try to avoid negative behaviors. For these students, Hero has had a positive impact.

The positive reinforcement is very good for the students

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: When the student do something good I can give them points. These points can turn into awards. Sometimes those awards can be dress down days or homework passes.

Cons: It does not always connect directly with power teacher where I take attendance. So if I mark cut in power teacher it doesn't just give them a cut in hero.

it has been amazing and helpful to my site

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like all of the information it holds and how it has a mobile option so it can be used out of the classroom.

Cons: There are times when the software can become slow and not work properly. This can delay the distribution of points or our tardy tracking.

Easy, fun, and helps my students get rewarded for the positives!

May 08, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software allows me to reward ALL students who are doing the right thing. It also helps me motivate and encourage students to change behaviors and see immediate rewards from their changes. I also love that it is a school-wide program, every teacher can use it and it helps build student buy-in.

Cons: I wish there was a way to spend points in the classroom easier. I want to let my students get rewards weekly by spending their hard-earned points. As of now, there is not this functionality available to classroom teachers.

The system that all have access to is easy to use and award points but accessing data our way hard

May 08, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that the program allows us to provide staff with parameters while still allowing us the flexibility to let them individualize according to their needs and desires.

Cons: I don't like that it is currently not compatible with our Aeries because it would facilitate data recording and allow us to focus on the positive aspects that Hero allows for. I also would like it if we were able to access usage data in a percentile format i.e. we have staff with smaller number of students they see per day compared to others and awarding points each period but when I run report, their numbers are significantly smaller because it is based on total points awarded NOT percentile of points awarded .

HERO is used as positive reinforcment.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Students are motivated to do the right thing. Students will come on time to class, behave, and help others.

Cons: Sometimes the system has glitches. It wont update with our system, so some students who have left are still on the roster and new students haven't been added yet.

It's been great so far! One hiccup was that the system didn't show our rosters for a while.

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Definite and easily understood reward system for both students and teachers. Our HERO store provides necessities for our students and teaches them basic economic principles.

Cons: Teachers don't really use our HERO store. I wish there was a feature that would allow teachers to create their own reward. I would also like to see the number of HERO points below the awards.

Overall: Common currency among all grade levels.

Quick Easy Tracking

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: it's fairly easy to use and straight forward. It has all of the student's contact information in the system so that makes it nice for teachers to be able to call home if needed.

Cons: This system is able to track behaviors and we are able to give students incentives. The only thing I don't like about it is if you make a mistake its a lot of steps to right the problem.

Overall: It is very nice to be able to track positive and negative experiences with the students, their parents can log in and see how their kid is doing.

I love HERO. It's done wonders for our school. :)

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it's pretty simple to use, and our support person Alexandra is the best. I also like that the kids enjoy earning points, and that we can have our HERO store for the kids to purchase what they want/need. I also like that this is way more universal than our previous PBIS stuff.

Cons: I don't like that we can only give/redeem 250 points at a time. I also don't like that we don't have automatic roster uploads yet.

Overall: The climate at school is much better. The kids are happier, and they enjoy coming to the HERO store and earning more points for demonstrating positive behaviors.

We use HERO at school to track positive behaviors and it works great!

May 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is easy to use and it is customized to work with your own school needs. For example we have certain behaviors we are looking for as a school and we can input those into the program for data purposes.

Cons: There are times that the website doesn't work, so I have to write points down and enter them later on days where this happens.

Positive. Helpful. Motivating.

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It motivates students and teachers alike! It's relatively easy. I can collaborate and discuss similar problems/issues with other teachers.

Cons: It doesn't work with our attendance program so it is a little bit of a hassle to assign points every day.

Resourceful, powerful

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: An easy tool to implement that reinforces positive behavior while also correcting inappropriate behavior.

Cons: nothing really. There is a learning curve for all parties involved; administrators, users and the students.

My experience has been great for the most part.

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the ability it gives me to control my class with incentives. Having the ability to award points to the students that come in early to get their work started is a major likable feature.

Cons: I don't like the fact that it doesn't allow you to choose the amount of points to award or deduct. There are times when I would like to reward students 50 points at once and that option is not available.

Overall: Classroom management and control over student incentives

I have seen an improvement in student behavior

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Hero software is user friendly. It is a quick and efficient way to track behavior. The charts and graphics are helpful.

Cons: On hero, you cannot edit a mistake. If you mark a student tardy, it cannot be changed. If you accidently give a class period double positive points, it cannot be changed.

The program is very effective and gets a great response from staff and students.

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and straight to the point. The students enjoy using it on there end as well. I am able to track tardies and different behaviors as needed.

Cons: At this time there are no concerns and things that I dislike about the program. I enjoy using it daily.

Overall: It allows my school to track different behaviors good and bad.

I have enjoyed using Hero

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of having students receive positive reinforcement and seeing their pride when they do. I also like how they can find their scores quickly,

Cons: Trying to fill out an incident report. The form is too challenging and confusing. Also it is hard to find certain aspects of the program

Lot of free stuff, its great

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you participate weekly you earn points that you can redeem for free stuff. Like a gift card for pizza or white board marker.

Cons: They are constantly requesting you to post on your personal social media and recruit others to join.

Excellent way to track behavior!

Feb 26, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This system is a good way to track behavior for both rewards and consequences. It motivates my students to do well!

Cons: I would like to be able to reward more than one point at a time for students who are doing really well, but cannot do so.

HERO has changed the way that I manage my classroom.

Feb 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This program allows me to give positive and negative points based on student behavior. Students can cash out their points for rewards from the front office. It also allows me to track and monitor problem students and focus on them for interventions.

Cons: The report generators could use a lot of help. Sometimes I would like to narrow my searches. The current program does not allow for that.

Great behavior management tracking

Jan 18, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The collection of data is super easy it takes me less than 5 clicks to record that a student have missing homework. Tracking of rewards and punishments has never been so easy.

Cons: For a usual user this totally work but for a math teacher who likes more specific reports or who wants more specific records is limited in flexibility

Overall: Makes tracking and reports of behavior easier

We have been using Hero at my school for two years. The customer support is the best I have ever exp

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is streamlined and easy to use. It has eliminated paperwork while allowing us to follow up on discipline and hold students accountable.

The customer service team has been awesome! I always get my questions answered whenever I call.

Dec 19, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Once you get started, it is very easy to use. Also, it is accessible and compatible on different devices.

Cons: The process to get started. It might be helpful to have an actual team member to come out and help schools get started with the program.

Overall: Improvement of student behavior.

I love HERO program and software. I use it daily for my students' behavior.

Dec 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the easy access at any time during my school day and the ability to see my students' points as they increase and share that with them.

Cons: Very rarely, but sometimes there is a lag or it does not work. Very rarely. Other than that, it's great.

Overall: I enjoy tracking my students on a daily basis and sharing it with them for future celebrations and behavior reinforcement.

I have used HERO for mostly positive rewards and have noticed a change in student behavior

Dec 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It is easy for the students to see their points as soon as I pull up the HERO screen. They can also quickly see who has the most points and see how much harder they have to work.

Cons: It is sometimes difficult to pull up the Behavior History screen to check on the negative things such as Centrals. Also if I give two students a negative consequence at the same time and I want to print it out to hand the students, it only allows me to print one. Students will then say they "forgot" to serve their detention because they did not get the paper.

MOTIVATING & EXCITING!

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: EASY OF USE TO ASSIGN HERO POINTS! MOTIVATION TOOL USED TO HELP STUDENTS FOCUS AND SUCCESSFULLY LEARN ALGEBRA TOPICS!

Overall: STUDENT SUCCESS! I THINK WE NEED TO GET MORE TEACHERS TRAINING ON HOW TO USE HERO AND THEN THIS MAY BRING EASE AND COMFORT IN THE PROGRAM.

I love the Hero program. The website and app are both very easy to use.

Dec 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that the headings are at the top and I can easily click on what I need. For example, the 'Challenges' are listed at the top. There are a number of them that can be completed. I also enjoy reading the responses from others that use the program. The rewards are great incentives for students!

Cons: I have not personally experienced any issues with the software. I would like to see more kid friendly rewards, such as pencils, erasers, bookmarks, or balloons, etc. I think students would enjoy these items.

Capterra-loader

An unbelievable change in tardies and school atmosphere in the minutes after the tardy bell.

Dec 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: global tracking of positive and negative behaviors. being able to have students "spend" their points for rewards at the hero store. being able to use an app to scan student ID's (apple and android).

Cons: I guess the biggest downfall really is the lag time I sometimes get when trying to record points for my students. Also, it seems like it takes just one click too many to record the points.

Capterra-loader

I like the Hero Program because it gives students have initiatives to work harder on the daily.

Dec 13, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is used for attendance and phone calls home as well as giving points to students at my discretion when they are doing great.

Cons: I wish I had a bigger part from a migrant counselor position. But I use it when I am in supervision during lunch or the hallways.

I'm new to Hero program.

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I like how all the student data is compiled in one. The use of positive and negative data is important as well.

Cons: I would like to be able to chart more than one behavior each time I hit submit. Pop-ups with quick tutorials would be helpful since I'm new to this and not clear about all the features.

Every time that I've been on the program it's been great.

Dec 13, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's so easy to use. Looking up students is a breeze. i really like being able to see the picture of the students attached to their names.

Overall: its a huge help to be able to print passes to class. Usually we'd have to hand write them. With the new system they automatically print.

Capterra-loader

Hero K12 has been amazing since we've rolled it out at LMS. Teachers, students and parents love it.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy the positive behavior reporting. Students are now able to find rewards for their hardwork. Additionally, staff can use the software to review their students behavior.

Cons: I wish we were about to track incidents more efficiently. I also do not like what the handheld offer.... the use of your smartphone is more practical.

Overall: Positive school behavior is catching on and students are doing better.

Effective and resourceful! Hero has allowed for our site to encourage students to do better.

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I appreciate the fact that for classroom teachers, students are enrolled into their side of the program so they are able to give points to large masses of students who are producing positive behaviors.

Cons: Unfortunately, for other staff such as school librarian, substitute teachers, and office staff, hero can be difficult when trying to reward multiple students for the same behavior. Hopefully in the future, there will be a function that allows for multiple students to receive points that are not enrolled in the same class.

Overall: Positive behaviors, positive engagement and better teacher to student interaction.

Capterra-loader

Easy to use and works well within the classroom.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how it has the capability to be customized by administration and tailor it to the student population within your school. Currently my school focuses on the positive students are doing within the school and classroom vs. the negative. Aesthetically it is nice to look at, user friendly, and holds students accountable.

Cons: One thing I like the least about this software is that I would like access to be able to contact parents through HERO, which is a feature. Unfortunately that is more on the administrative side vs. the program side. There really aren't any flaws I have discovered so far and I truly love using the software as a form of classroom management and rewarding students.

Hero is easy to use and students respond to the positive reinforcement.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When it comes to the software, I like the ease of use. Students also able to view their progress and central detentions.

Cons: There really isn't anything I do not like about the software. If I could modify anything it would be the ability to retract a central if I accidentally gave one.

Overall: There are many benefits to this application. If I had to select only a couple it would be the ease of use and the positive impact it has on students.

We've used HERO to promote positive behaviors at our school.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Each week we focus on a couple of behaviors we want to reinforce and give points based on those behaviors. We have seen an increase in positive behaviors so far!

Cons: When you mistakenly give out points to the whole class, it is not easy to fix that mistake. It seems that you have to change each students points one by one. An undo button would be nice.

I find Hero to be accessible and easy to use. We choose the behaviors to focus on and give points.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like to full on focus on the positive, as oppose to the typical focus on the negative, which seems to lead to a lot of punitive actions. The students are responding and are really getting how to behave in kind and respectful ways.

Cons: I struggle with being tied to my computer. I also, do not enjoy only being able to give points to certain periods for certain behaviors. It is restrictive for me, which just makes me not focus on the program as much as I would like to.

I really enjoy using HERO.

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can select my whole class then deselect the students that did not earn the points. I also like that I can reward my students at the end of the week for their positive behavior. I also think it is great that I am able to use the app on my cell phone, so I am able to award points to students that are not in my class as I monitor the halls in the morning.

Cons: When I select my whole class then deselect those students that did not display that behavior, I wish I could adjust the level of points earned for each student between 1 to 5.

Overall: The students like when I am monitoring the kindergarten hallway and tell them that they are going to get a point. Once I comment on one kindergarten students excellent behavior and tell them that they are going to get a point everyone shapes up immediately. I wish there was a way to display all kindergarten students on a tablet by class, so I could quickly give them a point based on teacher and first name specifically for monitoring the hallway and I also think this would be an excellent tool for our cafeteria staff.

Easy and effective

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The impact on the students, and how easy it is to incorporate it into your own daily routine. I also enjoy all the reports you can run.

Cons: Not able to do multiple points at once, and not being able to search for multiple students at a time.

It's ok

Dec 11, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The idea of the system to track points is great. It's a solid way of collecting data and making sure we are reaching our students.

Cons: The app still does not function correctly on phones. We have used this for two years now with the promise that we will be able to use our phones to run the program but there always seems to be something wrong with it so we have to use it from the website and with a barcode scanner.

The goal is to have this fully implemented at our school in the spring

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Ease of use. HERO already has all of our classes uploaded so that takes a majority of the work off the shoulders of a teacher.

Cons: The app version should be more user friendly for teachers, parents, and students. That way students could keep track of their progress.

I love to use hero.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It's a great way for me to involve my students in their behavior monitoring. Students enjoy the rewards and so do I.

Cons: I can't use it on my phone the way that I would like to. I have to use my computer in order to give points.

Hero has CHANGED our campus. Our teachers have bought into it because it's so easy to use.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use and the ability to select an entire class at a time. It makes it pretty easy to keep the class on a roll if they're all meeting expectations.

Cons: The whole class selection isn't available on the mobile app. I do like the ability to scan student IDs

It is a very exciting and innovative way to control our students

Dec 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to use and you can customize to your needs. There are so many things we can use it for. I love the fact that we can print our detention passes and this system takes care of our tardies on Aeries.

Cons: On the phone it is hard to scan the ID's. I have an ipod which is the device that I use and it is very hard to scan the identification cards.

It has been a learning experience.

Dec 11, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: I like the ability to give students points for the behaviors we want to see. I think it is important for students to be able to track their behaviors as well.

Cons: I don't like that I can not give multiple points at the same time. I wish I could change the number of points to give a student instead of having to individually enter the points.

Hero is really allowing our school to change its culture for the better.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that it is simple and easy to use. It is easy to train our teacher staff how to use and implement it in their classrooms.

Cons: I don't like that I can't assign multiple points to a student at a time. We have several teachers that either forget to assign daily points or that would rather wait until the end of the week to assign points. If they do this, they have to lick on the students multiple, multiple times instead of being able to assign multiple behaviors at a time.

Very helpful

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How I can get involved like the students. I love the simplicity of it. I enjoy competing with my coworkers!

Cons: Sometimes it freezes and I can't do any challenges. The points to get a food truck is super high.

Overall: Amazing

This product has been great in school and classroom management. The ease of use is great!

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the fact that I can gather so many wonderful ideas from teachers around the country. The value in exchanging ideas and projects is priceless.

Cons: If there was a way to have a live chat function, I think it was help to increase the turnaround time it takes for responses.

Hero is easy to use and allows the user to be specific about what the hero points are for.

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can target specific behavior by rewarding positive behaviors through a point system.

Cons: I can not give the points in retrospect. At the end of the day, if I did not get time to award the points, I cannot go back to do so.

Overall: Hero enables easy classroom management. Students tend to exhibit positive behaviors because the point-system is a reinforcer of positive behaviors while reducing unwanted behaviors. Inadvertently, hero enables the inculcation of positive interactions among students and adults, and the development of social skills necessary for students to function as responsible citizens both locally and globally.

Strong, Holistic Program

Dec 11, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Hero is an easy way to encourage students to begin developing stronger work habits and more prosocial behaviors.

Cons: The phone app for teachers is not very intuitive and has many challenges when loading or logging in.

Hero is an excellent program to use with our school's Positive Behavior programs.

Aug 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. It allows students to work towards a larger goal over time instead of constant expectation of small rewards.

Cons: The program is occasionally slow. I would like to see it work faster at times. Other than that, I have no complaints.

Overall: This software helps our school to teach students to work towards a larger goal.

We are new to Hero, but are excited by the buy-in we are receiving!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We appreciate the ease of use. Every teacher that has had the chance to play with the software has expressed the ease of use and friendly nature of Hero. We can't wait to roll it out to students!

Cons: We are still trying to figure out responsibilities. We have several administrators and teacher (her champions) who would like more access.

easy to use & student buy-in is fun to see

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: positive instead of negative reinforcement is always a good idea so that the students who are always doing the right thing get recognized

Cons: I can't add tabs for what i would like to individualize in my classroom instead of school wide only.

I think it is a great program and it worked very well at motivating our students.

Aug 09, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It was easy to use and find students names. The students were able to give themselves points in out classrooms because we have smartboards.

Cons: I would like to be able to give more points at a time to each student instead of having to redo it each time. It would make it easier when you get busy and can't log them in immediately. Would also make it easier if everyone in the school had access to all students without having to search for them. Made it difficulty for resource teachers to give out points.

We have gained momentun in shifting the culture at our campus and building a positive community.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like the fact that it is web based and we can access it from anywhere. As as administrator, it is a great way to interact with students and give them points at the same time. At lunch, they see us taking our phones out and they know we are issuing points! They sure have their ID ready to scan! Teachers love it because they can now recognize students for displaying positive behavior in the classroom. It is starting to encourage students that would not likely participate be an active member of the classroom. It is easy enough to use that, teachers that are hesitant to use this new technology, are adapting positively. The equipment is simple to use also. Students love the incentives, teachers like being recognized for using it (ie. lunch on the principal), and parents are stating that their child talk about HERO K-12 at home. This year we are opening our VIP Lounge. Our campus is only going to get better. Overall it is fantastic!!! You can follow us on Twitter to see what is trending at our campus at #ccmsthisishowwedoit or #ccmsbethat1person.

Overall: We have increased the engagment in the classroom and are reducing the negative actions. Students are getting used to the positive expectations. We are facilitating more rather than responsing to negative behavior.

The culture at our school has changed drastically since we began using HERO and it has been amazing.

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super easy to use. It really pushes positive behaviors on campus. Even tech deficient teachers can use it.

Cons: I wish I could transfer my seating chart from my school software directly to here to use it easier. Other than that it has been great.

Easy to use, kids are engaged.

Jul 28, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Can easily keep track of student engagement! Kids are engaged which leads to better classroom successes.

Cons: Not sure if this is a school site concern or HERO, need more categories for monitoring. Wish teachers had the individual capabilities of putting their own categories in for PBiS Monitoring.

Overall: Very FEW behavior issues.

If you want to be positive in the classroom, focus on the positive.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The multiple ways that it can be catered to different teaching styles. Some teachers collect with clipboard tallies and enter later, some scan ID's on lanyards, I use a poster of temporary ID's and draw attention to the process of the rewards so that students know when the points have been allocated.

Overall: They rewards and the community of feedback from other users.

Overall my experience has been positive. I like that I can target specific behaviors with Hero.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is easy to use for me and my students. My students have learned how to give themselves points and are very excited when they are able to. It also allows students to be actively involved and has been really motivating for my students.

Cons: I do wish that there was a way to stay logged into the program for longer periods of time. Sometimes I want to award my students points only to find that I have been logged out and it's time consuming to log out again.

Awesome!

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the simplicity of the software, user friendly, self explanatory and loads of ways to access help.

Cons: I like to track my hero points on paper because my class is out of the class is not in the traditional setting. I would like to enter mass points at the end of the day or week.

Excellent every step of the way!

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and implement. It provides real time data, tracking and parent communication using 21st century tools. The impact was dramatic and fast. We saw an 85% reduction in tardy to class in one year!

Cons: There are absoliutely no complaints that I can possibly come up with or anything that I can sai I like the least!

We use Hero K12 at our school to encourage the students in good behavior as well as being on time.

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Hero K12 is ab;e and willing to customize the system to the desires and needs of the individual school. This helps us in creating the system that supports the goals and aims of our leadership team.

Cons: It will sometimes take a while for a new student to show up in the system. This may actually be due to our district's system interface with Hero K12.

Overall: It helps to motivate my students in forming good classroom behavior habits. The students are rewarded for getting to the classroom on time and for being prepared to learn in a number of different ways. The students earn points for exhibiting good habits/behavior which they use to earn admission to a special activity about twice every 9 week grading period.

An amazing experience that allows students to be rewarded for great behavior, a great motivator.

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows for instant positive tracking. Students and parents can know that their behavior is being noticed. Kids that normally go unnoticed are being rewarded for awesome behavior.

Cons: I have not found there to be anything that has been a problem so far. The ease of the software is a huge plus.

Overall: Student positive behavior has increased and students that would normally be unnoticed are being rewarded.

An amazing experience that allows students to be rewarded for great behavior, a great motivator.

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows for instant positive tracking. Students and parents can know that their behavior is being noticed. Kids that normally go unnoticed are being rewarded for awesome behavior.

Cons: I have not found there to be anything that has been a problem so far. The ease of the software is a huge plus.

Overall: Students positive behavior increased and students that normally would go unnoticed now are rewarded on a daily basis.

Hero is a simple and fun way to increase positive behaviors in students.

Jul 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The program is an easy to use tracking system. The features and functionality are simple. The website and customer support are awesome!

Cons: If you are not specifically tied to a class, (e.g. resource teacher, school counselor, admin) it can be time-consuming to search for students, especially if you want to award a bulk number of points.

Overall: School behaviors and culture improved. The students loved earning rewards for positive behaviors rather than strictly negative consequences.

Good behavior management tool

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software allows any adult in our building (teacher, Admin, librarian, lunchroom worker, security, etc) to award points for students doing well. It also allows a more organized way of tracking student tardiness and cuts. It's relatively easy to use.

Cons: The user interface can be cumbersome at times, and it can take more time than is necessary to award points to students.

Overall: This software allows any adult in our building (teacher, Admin, librarian, lunchroom worker, security, etc) to award points for students doing well. It also allows a more organized way of tracking student tardiness and cuts. It's relatively easy to use.

By using HERO we are changing the behavior in our school which in turn gives techers a positivity.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to use for those of us who are not technically inclined. The students get imediate feedback for good behavior.

Cons: Accountability for the students that are habitually disruptive. Not having access to all students.

Great product! Students work hard to get HERO points.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is very easy to use. Students are populated based on classes that are registered to you from the data entry.

Cons: The software does not allow you to give more than 1 point at a time. There are some things where I reward with more than one point.

exciting

Jul 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: easy to use, our teachers love it , we have 100% by in from our teachers.....yeaaaaaa! looking forward to 2017-2018 school year

Cons: only teachers can pull up their class, as a counselor its difficult. Sometimes it makes me delay entering my HERO points

Students have responded for me in an extremely positive way.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that the program rewards positive behaviors and changes the climate of my classroom. I have almost eliminated all classroom disruption. I do not have to do anything to keep my classroom under control. I actually have students that volunteer to do things that they would never have done before. I actually have students who stay behind and clean up my room and organize papers to get those valuable HERO points!!!

Cons: For several months, I wanted the ability to edit the program for my school. Some things were not working properly, but it was due to administration in action and not a fault of the program itself.

I do wish that the photo scanner would be upgraded. It is difficult to scan ID tags with the app open.

Overall: Great Classroom Control!!!

HERO is easy to use daily in every period!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and easy to get into a habit to hand out points right after I take roll. I like showing to students how manyb points they have to purchase items in the store.

Cons: Sometimes we get logged out and have to relog in to give out points. It would be nice to stay logged in all day long

Overall: Easy access, HERO Store,

Easy to use and students love it

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and not time consuming. Students want to please to earn the points. It holds students accountable and awards the students that always do the right thing.

Cons: Not able to ward students more than one point at a time. Not able check more than one category at a time.

Overall: Students loves it and it is quick and eay to award points

Great way to track students' behavior

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use. I also like that parents get notifications about students' behaviors. I like that there is an app for it.

Cons: There isn't a way to set co-teachers in classes, therefore I have to search for students in my cotaught classes.

Overall: Behavior tracking both positive and negative

Easy to learn, Useful product

Jul 18, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Automatic data collection between all teachers and subjects over specific events (both good and bad)

Cons: Limited functionality- adding notes/explanation, limited reports generation, limited control over consequences, etc

This is a great program.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is great the class pages are easy to navigate and they are a great size. The layout is simple, anyone can use it.

Cons: I wish it would allow you to assign multiple points at once or it could connect to aeries for attendance points. The software is easy to use it can just be time consuming when assigning points for 6 classes.

Hero is easy to use and a great way to shift your focus from negative to positive.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to implement school-wide to gain the most benefit. On our campus, teachers focus on awarding positive Hero points while the administrative team oversees the tardy, ID and dress code violations. I love being able to focus my attention on the positive things happening in my classroom and on our campus.

Cons: Our biggest challenge is allowing co-teachers the rights to view the entire class so they can easily give points.

Overall: Hero is an easy-to-use solution to a school-wide reward system. In addition to providing positive feedback to our students, it can also be used to track tardies, ID violations, dress code violations, etc.

Simple, but frustrating to use due to quick log-out time.

Jul 18, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: It incentivizes my students to come to class on-time and ready to learn. Additionally, it is a helpful tool for encouraging class participation.

Cons: The program does not update with Powerschool regularly. Additionally, when awarding points to multiple students, it often gives 3 points to one student and 1 to the others.

Vendor Response

by Hero K12 on July 19, 2017

Thanks for your feedback, Katarina! We're sorry to hear that you've had trouble syncing Hero with Powerschool. We've passed along your feedback to our product team to review the Powerschool integration, as well as the challenge you are having with awarding points to multiple students at the same time. Both sound solvable. Our team will contact you to sort things out.

This program is extremely effective and easy to use.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is a great way to track and communicate positive and negative student behaviors with parents, other staff, and even the student.

Cons: The phone application can sometimes be hard to use and time consuming when you are trying to reward multiple students.

Hero is a great management system. With Hero, our students are more actively engaged in behavior.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Hero is very user friendly for staff, students, and parents. The system allows staff to track student behavior and look for trends. Staff can also use Hero for positive reinforcement.
Students are able to stay engaged with their positive and negative behaviors. They can use their points for fun incentives.
Parents have an opportunity to see how their children are doing in real time.
Hero Support is excellent.

Cons: Hero has a few minor limitations on the administrative side. Some of the reports are lacking a filter that my admin would like. The functionality of the Event system is not great.