# Page 44 | Text Request Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 44 - Is Text Request the right SMS Marketing solution for you? Explore 1193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167015/Text-Request/reviews

---

Text Request

4.6 (1193)

[View alternatives](https://www.capterra.com/p/167015/Text-Request/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 44 - Reviews of Text Request

## Showing most helpful reviews

Showing 1076-1100 of 1193 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LR

Luisa R.  
Succes Coach  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Is great tool"

June 14, 2022

5.0

Very easy to navigate

Pros

The presentation is very nice and the colors and stiles are very clean and clear.

Cons

I pretty much like it, I have not complains at this time

Review Source

Response from Text Request

June 20, 2022

Thank you so much for taking the time to leave us a review. Glad you are enjoying Text Request, please reach out to us if you ever run into any issues: 423 218 0111

bO

bob O.  
general manager  
Hospitality  
Used the software for: Less than 6 months

### "Less than 6 months but happy so far"

March 21, 2023

4.0

in-house communications and guest interaction as needed.

Pros

ease of use. nice interface.

Cons

unsure at this time.

Review Source

Response from Text Request

March 24, 2023

Bob, thank you for leaving us a review. Please reach out if you ever run into any questions. Success@textrequest.com

JJ

Jodi J.  
care coordinator  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Not happy "

December 19, 2022

2.0

Pros

We are still trying to find positive in it

Cons

The software freezes frequently, it also send s alerts on Iphones even if they are on silent. You cannot easily send pictures

Review Source

Response from Text Request

December 14, 2023

Thank you for leaving this honest review.

MN

Mallory N.  
Recruiter  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "review"

June 22, 2022

4.0

pretty good

Pros

Pretty easy to send messages to multiple people at one time

Cons

Not being able to find who I text easily, I have to look through them all just to find the number

Review Source

Response from Text Request

June 23, 2022

Hello Mallory, thank you for taking the time to leave us a review. Check out this help doc: https://help.textrequest.com/filtering-contacts Might help you with finding contacts. If that doesn't work, please reach out to our success team. success@textrequest.com Thanks again.

KS

Kati S.  
On-Air Talent  
Broadcast Media  
Used the software for: Less than 6 months

### "Text Request For Radio"

June 9, 2022

4.0

Pros

It’s so nice to be able to talk to radio listeners in real time via text! Easy to use.

Cons

I wish when you selected a message and responded that it would auto mark as read.

Review Source

Response from Text Request

June 14, 2022

Hello Kati, thank you so much for taking the time to leave us a review. We also LOVE your use case. Talking to your radio listeners, that's an awesome way to ignite engagement. Thanks again.

DS

Daneka S.  
Center Director  
Education Management  
Used the software for: Less than 6 months

### "New User Review"

May 15, 2023

5.0

Pros

This is user friendly and has provided an easier, more convenient way to communicate with our customers.

Cons

I wish we could see conversations from both of our centers on the same page

Review Source

Response from Text Request

May 16, 2023

Daneka, thank you for the review. I have let product know about your CON.

SK

Sam K.  
DIrector  
Education Management  
Used the software for: Less than 6 months

### "feedback"

September 5, 2023

4.0

Pros

communicate to staff/customers stuff that is going on

Cons

refreshing all the timecan't fit in small area all the time

Review Source

Response from Text Request

September 6, 2023

Sam, thank you for taking the time to leave us a review. Please reach out to success if you have any questions about our system.

AC

Asia C.  
Coordinate  
Construction  
Used the software for: Less than 6 months

### "Review"

October 24, 2023

2.0

Pros

All the templates were imported very helpful to edit and revise.

Cons

Current features are difficult to figure out who is sending the text messages.

Review Source

Response from Text Request

October 26, 2023

Asia, thank you for the review. Please reach out to success@textrequest.com to schedule a time with our success team.

FR

Fatima R.  
Legal Assistant  
Law Practice  
Used the software for: Less than 6 months

### "New to Text Request"

December 22, 2022

5.0

Pros

The size of the font is great because I can read it.I also like that I can send attachments.

Cons

It does not always show the name of the person

Switched from

[Zipwhip](https://www.capterra.com/p/165106/Zipwhip/)

They went out of business

Review Source

Response from Text Request

December 27, 2022

Fatima, thank you for the review. please take a look at this article: https://help.textrequest.com/contact-tags Might help you organize.

SS

Sue S.  
property Manager  
Real Estate  
Used the software for: Less than 6 months

### "Text Request-Landline Texting"

October 20, 2023

4.0

There are no problems.

Pros

The transfer from former company to Text Request was smooth. It was set up so I could organize residents by buildings, etc. Pretty much user friendly.

Cons

Overall not bad just getting over the initial hump and making the change to a new platform.

Review Source

Response from Text Request

October 23, 2023

Sue, thank you for leaving us a review. If you ever run into any issues, please reach out to success@textrequest.com.

BO

BRUCE O.  
CEO  
Hospital & Health Care  
Used the software for: I used a free trial

### "urgent request "

October 30, 2023

4.0

Pros

they are service because people rate them in most of software i knew bruce

Cons

communication texting reminder appointment schedule

Review Source

Response from Text Request

October 31, 2023

Bruce, thank you for the review.

KG

Kirsten G.  
Sr. Recruiter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Customer Review "

June 13, 2022

3.0

Pros

Able to text as many people at want at once

Cons

Unsure just started using Text request for about 6 months

Review Source

Response from Text Request

June 20, 2022

Kirsten, thank you for taking the time to leave us a review. We have so many features that I think you and your team will benefit from. Thank you again for the review.

KR

Kyle R.  
Sales  
Consumer Services  
Used the software for: Less than 6 months

### "Good Product"

December 19, 2022

5.0

Pros

Able to personalize the online experience.

Cons

some videos do not play, usually cell phone.

Review Source

Response from Text Request

December 20, 2022

Kyle, Thanks for leaving a review. Sorry to hear that some of your videos aren't playing. Please reach out to support at support@textrequest.com . They can look into the issue for you!

JM

Jennifer M.  
Front Desk Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "love it"

October 9, 2023

5.0

great

Pros

that it is very user friendly and we can customize what needs to be said

Cons

once the text is sent unless you add the pt name, there really is no way for you to see what person the message should be linked to.

Review Source

Response from Text Request

October 10, 2023

Jennifer, thank you for leaving us this review. PLease reach out to success@textrequest.com and they can help you with text threads.

CL

Carlos L.  
customer service agent  
Law Practice  
Used the software for: Less than 6 months

### "Great tool"

June 30, 2023

5.0

is a good tool for what we do.

Pros

Easy access to see and fast text messaging to client.

Cons

not option to filterby the person who is using.

Review Source

Response from Text Request

July 5, 2023

Carlos, thank you for the review.

hE

heather E.  
patient servides  
Hospital & Health Care  
Used the software for: Less than 6 months

### "physical therapy appts"

October 24, 2023

5.0

Pros

easy to use templates to update about any scheduling needs

Cons

could make it easier to see if the patient got the text

Review Source

Response from Text Request

October 26, 2023

Heather, Your review is greatly appreciated.

kM

kiersten M.  
Director  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Good replacement to Zipwhip"

December 29, 2022

4.0

The experience with the team was amazing! They are extremely helpful and patient with us "older people" when explaining how to use the service and its functions. Glad we chose Text Request!

Pros

I like all of the updated features we were lacking with our last text messaging company whom we had been with for 10yrs. I'm glad we made the switch!

Cons

I would like the unused texts to rollover

Reason for choosing Text Request

Overall product and features along with price.

Review Source

Response from Text Request

January 4, 2023

Kiersten, Thank you so much for leaving us a review. We love serving the staffing industry and are happy to hear you're loving us too. Please, never hesitate to reach out to us if you ever have any questions, comments, or concerns.

RB

Rachel B.  
CSR  
Insurance  
Used the software for: Less than 6 months

### "Simple/easy to use/User Friendly"

December 19, 2022

5.0

We just switched over and was the easiest transition i have had!

Pros

able to print the conversations/download easily.user friendly

Cons

At first i was confused on how messages were displayed, but i was able to get a view i liked really quickly

Review Source

Response from Text Request

December 20, 2022

Rachel, Thank you so much for taking the time to leave us a review. Glad that you found a view that fits your preferences.

jG

josefina G.  
csr  
Insurance  
Used the software for: Less than 6 months

### "text"

June 27, 2023

5.0

Pros

is easy, is recommended highly, filters

Cons

the text only 160 characters for message

Review Source

Response from Text Request

June 28, 2023

Josephina, thank you for leaving us a review. Sorry to hear you don't enjoy the character limit. Those are set by the carriers.

NF

Natalie F.  
Guest Experience  
Leisure, Travel & Tourism  
Used the software for: Less than 6 months

### "Helpful communication resource"

June 7, 2023

5.0

Updating and sending info to customers about their reservations/sporting events

Pros

Easy to use once you get the hang of it and helpful for managing communication with large groups.

Cons

Limit on word count - must be very specific about what you're sending

Review Source

Response from Text Request

June 9, 2023

Natalie, thank you for the review. Sorry that the word limit isn't as expected. These limits are set by our upstream providers.

BS

Brad S.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Solve our problem"

November 28, 2023

5.0

Pros

Ability to use a Landline phone to receive a text/MMS from client. Wonderful

Cons

Price to add addition dashboard.I believe should be a little cheaper.

Review Source

Response from Text Request

November 29, 2023

Brad, thank you for leaving us a review.

JC

Janet C.  
LA  
Government Administration  
Used the software for: 6-12 months

### "Easy to use"

March 29, 2023

4.0

Pros

Text Request is easy to use, I love the autoresponse feature that helps to ease the communication gaps.

Cons

It is hard to find out the history of the old conversation.

Review Source

Response from Text Request

March 30, 2023

Janet, thank you for taking the time to leave us a review. We have a few way of viewing old conversations. If you'd like to reach out to success@textrequest.com, they can walk you through anything. Thanks again.

KL

Ken L.  
CIO  
Education Management  
Used the software for: Less than 6 months

### "Text Request Support"

November 6, 2023

5.0

This is a solid product at a reasonable price. The ROI in the product is very short compared to many others.

Pros

The interface was very intuitive with little training.

Cons

I cannot manage the different dashboards from a single interface.

Review Source

Response from Text Request

November 8, 2023

Ken, thank you for taking the time to leave us a review.

SM

Suzanne M.  
Manager  
Construction  
Used the software for: Less than 6 months

### "Best Investment for Communication"

October 22, 2021

5.0

When I was introduced to Text Request, I set up and demonstration, and the process from there was so easy and simple. I was so glad to find text request. We was using our cell phone to text customers and this is a time life saver !! So happy we found this system

Pros

We was using our company cell phone to communicate by text with contractors and some homeowners. The system is so easy and saves tons of time !! WE just love text request

Cons

I haven't found anything yet that we don't like about it.

Review Source

Response from Text Request

October 25, 2021

Hey Suzanne, Thank you so much for leaving a review. You appreciate your support! If you need any help, please do not hesitate to reach out and ask. - Ramey

RS

Rob S.  
Owner  
Consumer Services  
Used the software for: Less than 6 months

### "New user of Text Request"

April 3, 2023

5.0

customer communication

Pros

easy and intuitive to use customers used to getting texts for communication and more apt to respond

Cons

text messages sent don't seem to appear right away.cost seems a bit steep

Review Source

Response from Text Request

April 4, 2023

Rob, thank you for your review. So glad that you find Text Request intuitive. Please reach out to support@textrequest.com, if you aren't seeing your sent messages.

Similar Products

Featured