# My Practice Now Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about My Practice Now Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more. Source: https://www.capterra.com/p/167058/bitrix24 --- # My Practice Now Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) My Practice Now ## What is My Practice Now? My Practice Now is the best software solution for Functional Medicine practices. My Practice Now allows you to keep your practice under control with scheduling, seminar management, class management, patient management, patient billing, wellness program management, fee for service management, EHR, electronic intake forms, inventory, online store, email marketing, and we are the only software who has integrations with Active Campaign, Eventbrite, interfax.net and MailChimp! ## What is My Practice Now used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $249 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for My Practice Now?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mypracticenow.com/&name=My Practice Now) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### My Practice Now 3.8 (9) VS. [4.4 (363)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $249 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (9) Ease Of Use 4.5 (612) Value For Money 3.6 (7) Value For Money 4.3 (553) Customer Service 3.7 (9) Customer Service 4.2 (579) ## My Practice Now alternatives [4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month [3.9 (1,356)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing [Pabau](https://www.capterra.com/p/140062/Pabau-CRM/) [4.7 (612)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month [Learn More](https://www.capterra.com/p/140062/Pabau-CRM/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month [Learn More](https://www.capterra.com/p/203619/DocVilla/) [View all alternatives](https://www.capterra.com/p/167058/my-practice-now/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. EMR/EHR Create and securely store digital patient records HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Inventory Management Track and manage inventory levels to maintain proper supply Medical Billing Manage billing and payments for a healthcare provider Multi-Location Manage and support multiple locations Multi-Physician Supports practices with multiple healthcare professionals My Practice Now 11 features Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Manage billing and payments for a healthcare provider Manage and support multiple locations Supports practices with multiple healthcare professionals Patients can register for appointments in advance online Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Manage physician availability and schedules Get Advice We can help you find the software with the features you need. Features 3.8 (9) 3.8 Based on 9 reviews ## Pricing Value for money 3.6 (7) Basic $249.00 Per User,Per Month Value for money 3.6 (7) 3.6 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.7 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.7 (9) 3.7 Based on 9 reviews ## User reviews Overall rating 3.8 Based on 9 reviews Filter by rating 5(4) 4(2) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent SM Sarah M. doctor Health, Wellness and Fitness ### "24/7 service with a 15-minute response time is what the website says to expect " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 June 11, 2020 We've had several ongoing service issues for over a year that continue to be unresolved. The website has been down for over 6 hours and the response from support is, very unsurprisingly, not meeting the mark. Pros It's web-based and has a lot of potential. Cons There is zilch in the way of resources/training for features of a software that is always changing. Changes are great, if they're well-considered and if you make clients aware of them in a timely manner, and you have the support resources available to help your clients best utilize them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Office Manager Health, Wellness and Fitness ### "Complicated Setup and Poor Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 1.0 1.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 20, 2020 Poor customer service, software is not intuitive at all and complicated, lengthy, and time-consuming implementation. What is advertised seems fantastic - too bad we couldn't even get that far to see for ourselves. Pros The features advertised are fantastic and I wish I could say we used them all. Cons We've had so many issues with implementation and set up (on their side and ours) that we have never actually used the software in a live environment. Plus, customer service, when you can actually speak to someone is adequate but reaching someone is virtually impossible. I've tried cancelling our service for 3 weeks now and cannot get a return email or phone call from \[SENSITIVE CONTENT HIDDEN\]. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) We needed a more robust system that would house our supplements, patients info, billing, and office schedule. Reasons for choosing My Practice Now We are going back to GetHealthie and so far, 1 week into implementation, this is the right choice even though we can't track supplement inventory. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Sarah M. Doctor Health, Wellness and Fitness ### "not efficient for a chiropractic office" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 October 2, 2018 It takes a LOT of our time to communicate with software support. Support staff do not always understand the problem clearly or provide timely solutions, but they are always polite and, since the introduction of the support chat feature, they are very responsive. Pros cloud-based, clean and attractive look, incorporates lots of features which previously have been separate services/subscriptions. Cons This software could not have been designed for a high volume office. If you'd like to see your front office staff out on worker's comp for carpal tunnel, sign up now! What the other reviewer said about 14 clicks to achieve something simple is correct. It is not intuitive--in one section, a particular action will bring about a particular result, but in a different section of the software, if you try to do the same thing the same way, you have to do it slightly differently. Whereas many other systems will have you answer EXTENSIVE questions regarding options and settings during setup, this setup is incredibly simple, and then not tailored to your needs. They can tailor it, of course, but that's software customization and it's more of your time and money. Why not consider how most offices would want to do things and then provide the top two options in a setting? Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DH David H. Owner, Psychologist Mental Health Care ### "Terrible product, poor customer service - I'm an FPC member" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 19, 2018 None. Pros The features (if they worked) would be great! For example, they offer the ability to automate emails to clients. This feature is not very customizable and also VERY difficult to configure properly. Cons The system is extremely complicated, difficult to use, not intuitive, and their customer service is also terrible. We often had to send multiple emails, and our phone calls and emails were not returned. They make you sign a one year contract. After one month, I realized it would not work, and they made me pay for three months to cancel early. One further example: when you add a service to a client, you also have to add that to the ledger: it's not automatic. It takes 14 clicks to charge a client for a service and collect payment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TC Tiffany C. Owner/Doctor ### "BEST SOFTWARE EVER!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 15, 2017 Pros Easy to use, very customizable, keeps everything in one place-EHR, scheduling, integration with multiple resources, etc; continues to improve and add new features all the time, amazing and helpful staff, love it! Cons Hard to think of a negative with this software, only thing I would change would be adding an autosave for the EHR notes which I'm sure they will add! Always very responsive and accommodating for suggestions for improvements! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DA David A. President Health, Wellness and Fitness ### "Awesome!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 Pros This software allows me to be in much more control of the office overall. They regularly provide updates that continue to improve the usefulness and overall experience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. James A. owner ### "Wonderful software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2017 ease of use / time-saving automations / patient communication tools / innovative & very responsive to my needs / marketing updates to help market my practice / cost-savings comparative to other systems out there. Pros Innovative approach to bring ease of use and automation to a busy functional medicine practice. Everything from day to day charges and payments - ledger for patients to payment automation and online patient communication - what an amazing piece of software! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Naturopathic Physician Alternative Medicine ### "MPN is transforming our office by automating so many tasks that we used to do the old fashioned way." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2017 Pros I love how much this software is customized to our needs to automate business processes that were costing us and our staff lots of time and money. It's freeing up our staff to use their time on more valuable projects. I love how responsive the team at MPN is to our needs and willingness to adapt and take suggestions to constantly improve the software. Cons The EMR portion of the software is not nearly as robust as the practice management side of the software. However, MPN has been consistent in being open to feedback and their next major roll out of improvements will be to upgrade the EMR with some of our suggestions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Garland G. owner ### "I love this software." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 12, 2017 Pros It does everything I need and integrates very well. The development team listens to what we need and tries to add features that meet those requests. Cons Because software of this type is developing, every now and then there are a few growing pains. Nothing else really. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 30, 2017 Thank you Dr. Glenn for your review. We are constantly updating our software to keep meeting your needs and to make sure we stay up to date with the technology that keeps developing. We appreciate and value your customer loyalty. [View all Reviews](https://www.capterra.com/p/167058/my-practice-now/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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