My Practice Now

My Practice Now


4 / 5
7 reviews

Who Uses This Software?

Functional Medicine Doctors, Cash based practices, acupuncturists, chiropractors, medical doctors, fee for service, any health practice that is all cash based.


Average Ratings

7 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $249.00/month
  • Pricing Details
    Unlimited cloud space, users, providers, patients, portals, live training
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • My Practice Now
  • www.mypracticenow.com/
  • Founded 2012
  • United States

About My Practice Now

My Practice Now is the best software solution for Functional Medicine practices. My Practice Now allows you to keep your practice under control with scheduling, seminar management, class management, patient management, patient billing, wellness program management, fee for service management, EHR, electronic intake forms, inventory, online store, email marketing, and we are the only software who has integrations with Active Campaign, Eventbrite, interfax.net and MailChimp!


My Practice Now Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

My Practice Now Reviews Recently Reviewed!


not efficient for a chiropractic office

Oct 02, 2018
4/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
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Pros: cloud-based, clean and attractive look, incorporates lots of features which previously have been separate services/subscriptions.

Cons: This software could not have been designed for a high volume office. If you'd like to see your front office staff out on worker's comp for carpal tunnel, sign up now! What the other reviewer said about 14 clicks to achieve something simple is correct. It is not intuitive--in one section, a particular action will bring about a particular result, but in a different section of the software, if you try to do the same thing the same way, you have to do it slightly differently. Whereas many other systems will have you answer EXTENSIVE questions regarding options and settings during setup, this setup is incredibly simple, and then not tailored to your needs. They can tailor it, of course, but that's software customization and it's more of your time and money. Why not consider how most offices would want to do things and then provide the top two options in a setting?

Overall: It takes a LOT of our time to communicate with software support. Support staff do not always understand the problem clearly or provide timely solutions, but they are always polite and, since the introduction of the support chat feature, they are very responsive.

I love this software.

Sep 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It does everything I need and integrates very well. The development team listens to what we need and tries to add features that meet those requests.

Cons: Because software of this type is developing, every now and then there are a few growing pains. Nothing else really.

Vendor Response

by My Practice Now on October 30, 2017

Thank you Dr. Glenn for your review. We are constantly updating our software to keep meeting your needs and to make sure we stay up to date with the technology that keeps developing. We appreciate and value your customer loyalty.

Capterra loader

Wonderful software!

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Innovative approach to bring ease of use and automation to a busy functional medicine practice. Everything from day to day charges and payments - ledger for patients to payment automation and online patient communication - what an amazing piece of software!

Overall: ease of use / time-saving automations / patient communication tools / innovative & very responsive to my needs / marketing updates to help market my practice / cost-savings comparative to other systems out there.

Awesome!!!

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows me to be in much more control of the office overall. They regularly provide updates that continue to improve the usefulness and overall experience.

BEST SOFTWARE EVER!

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, very customizable, keeps everything in one place-EHR, scheduling, integration with multiple resources, etc; continues to improve and add new features all the time, amazing and helpful staff, love it!

Cons: Hard to think of a negative with this software, only thing I would change would be adding an autosave for the EHR notes which I'm sure they will add! Always very responsive and accommodating for suggestions for improvements!

MPN is transforming our office by automating so many tasks that we used to do the old fashioned way.

Oct 30, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how much this software is customized to our needs to automate business processes that were costing us and our staff lots of time and money. It's freeing up our staff to use their time on more valuable projects. I love how responsive the team at MPN is to our needs and willingness to adapt and take suggestions to constantly improve the software.

Cons: The EMR portion of the software is not nearly as robust as the practice management side of the software. However, MPN has been consistent in being open to feedback and their next major roll out of improvements will be to upgrade the EMR with some of our suggestions.

Terrible product, poor customer service - I'm an FPC member

May 19, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The features (if they worked) would be great! For example, they offer the ability to automate emails to clients. This feature is not very customizable and also VERY difficult to configure properly.

Cons: The system is extremely complicated, difficult to use, not intuitive, and their customer service is also terrible. We often had to send multiple emails, and our phone calls and emails were not returned. They make you sign a one year contract. After one month, I realized it would not work, and they made me pay for three months to cancel early.

One further example: when you add a service to a client, you also have to add that to the ledger: it's not automatic. It takes 14 clicks to charge a client for a service and collect payment.

Overall: None.