Who Uses This Software?

Designed for hotels, hospitality staff and guest managers, it is a customer experience solution that helps businesses with in-stay relationships and relations with guests.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact MicroMetrics for pricing details.
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • MicroMetrics
  • www.micrometrics.com/
  • Canada

About Helix

Enable hotels to create memorable experiences, resolve issues in-stay & build strong relationships through improved guest engagement.


Helix Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis

Helix Reviews


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