# Sparxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sparxo the right Ticketing solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/167076/Sparxo/reviews

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Sparxo

4.7 (73)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Sparxo

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

PL

Peter L

ownerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years.

“Their check-in system helps my front of house staff keep track of attendance and fight against disputes.“

May 11, 2022

GC

Gabrielle C

Dir. of Agent ExperienceReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“Unable to view the live event page directly from my dashboard.“

May 10, 2022

PL

Peter L

ownerEntertainment, 51 - 200 employeesUsed the software for: 1-2 years.

“Sparxo is easy to use for my team and their team always comes through for us.“

May 11, 2022

RF

Ron F

My one stop shop for event ticketingTobacco, 2 - 10 employeesUsed the software for: More than 2 years.

“Excellent customer service and quick to response to your needs.“

February 15, 2022

GC

Gabrielle C

Dir. of Agent ExperienceReal Estate, 201 - 500 employeesUsed the software for: 1-2 years.

“Our team really loves the ease of use.“

May 10, 2022

## Showing most helpful reviews

Showing 1-25 of 73 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Rebecca J.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great company, excellent customer service"

February 9, 2022

5.0

The Sparxo customer service team is exceptional, to the point where they reached out during a low activity period of my organization to ensure they were meeting my needs. As someone who runs a volunteer non-profit, I highly appreciate the attention since I am not a high revenue customer!

Pros

The sparxo ticketing features make it easy to set up and launch events quickly. I can send emails to attendees directly from my dashboard, and track as ticket sales come in. I like how each event is customization, and I can choose to ask additional questions of my attendees. Post-event, I find use in downloading CSV files to understand my audience base and appreciate when Sparxo flags an attendee as new or reoccurring.

Cons

I hope that Sparxo will continue to work on its ability to merge and filter datasets of attendees, so I can download one CSV that displays all data across all events.

Review Source

Response from Sparxo

February 12, 2022

Thank you for your glowing review and support, Rebecca!

Samuel B.  
Marketing Communications Manager  
  
Used the software for: 2+ years

### "Easy to set up and to manage from beginning to end"

February 6, 2018

5.0

Increased ticket sales for charity events and the option to pass the fees on the event goer has saved us money over the last 2 years.

Pros

Ease to set up and manage event attendance. The splash page, website and facebook integration works seamlessly.

Cons

Lack of Salesforce integration and integration on other social channels. Wish that Sparxo could be more integrated with FB as well.

Review Source

Response from Sparxo

March 29, 2018

Hi Sam, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on more integrations including Sales Force :) We will keep you updated. In terms of Facebook integration, we are working on a conversation with Facebook to be offered the same ability as the reference you have in mind which is a closed partnership. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

VR

Verified Reviewer  
Community Manager  
Real Estate  
Used the software for: 6-12 months

### "Our coworking space didn't benefit from it"

February 6, 2018

3.0

Pros

We haven't used it as much. Signed up, created an event. It was easy to use but not what our members wanted.

Cons

It's not functional for us, members did not engage with the system. They would rather just get an email notification.

Review Source

Response from Sparxo

March 29, 2018

Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Thank you for giving our system a chance. We've found it to be a good solution for coworking spaces that are centered around events and promoting their website to members. Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Elizabeth G.  
Assistant Editor  
  
Used the software for: 6-12 months

### "Sparxo is a simple and clean event platform. "

February 6, 2018

4.0

Good embedded calendar for our website. Collects RSVP info and sends confirmation emails.

Pros

Simple, clean interface, availability of integration codes, how it looks on our website, ease of RSVPs and landing pages.

Cons

Need to roll out more features such as recurring events, delete an event, carry over the times when cloning.

Review Source

Response from Sparxo

March 29, 2018

Hi Elizabeth, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We are working on a smooth recurring events solution. Currently our Clone feature is used for recurring events paired with our Events Calendar for ease in view. We will certainly update you when this feature is completely built out. We don't believe in event deletion because of ADMIN sharing and collaborator features. We want to safeguard your event data and hard earned customer information. Therefore, you can turn an event OFF, archive it, or reuse it. This safe guards your data from being deleted by accident. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Ryan G.  
Co Founder  
Hospitality  
Used the software for: 1-2 years

### "Its very easy. We don't have have think a lot about it."

February 7, 2018

4.0

Pros

We have it working in a very automatic way, so we don't have to put much thought or effort into maintaining things.

Cons

Would be happier if it were a little more universally known and accepted. We have clients that still have issues interfacing.

Review Source

Response from Sparxo

March 29, 2018

Hi Ryan, Thank you so much for your time in leaving us a review! We greatly appreciate it. You are correct in that we aren't yet universally known. This is because we believe in making sure you own your brand and experience. This is why we are a white label, direct integration. We do however understand the need for marketing which is why we have an open system. You can work with any other system and quickly and easily import their guest lists into our system. We will analyze that for you and allow you ability to use one seamless check-in system. We will be releasing a consumer app soon and we are working on more marketing to help with exposure and education. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Greg S.  
Founder  
  
Used the software for: 1-2 years

### "The best reasonably priced event management software"

February 6, 2018

4.0

Pros

Nearly free (unlike Eventbrite) for real events. Even easier to make a good looking event page, too! Also the support team is very responsive.

Cons

It's missing some of the helpful power features of Eventbrite. But for the price, it's worth it. Also, while the interface is pretty, it's also limiting of your content. That might not be all bad, especially for people who aren't as used to putting together well designed pages. Think of it like this: Myspace was to Facebook, what Eventbrite is to Sparxo. But if you know what you're trying to do, it can be a bit stifling. Finally, the UX of the Sparxo tool is ok, but would benefit from some improvements. Buttons are sometimes not where you expect, and forms don't support keyboard interaction (or do so incorrectly).

Review Source

Response from Sparxo

March 29, 2018

Hi Greg, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Are there any specific button or navigation changes you would like to see changed? You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Eduardo A.  
REALTOR®  
Real Estate  
Used the software for: 2+ years

### "Very customizable platform for beginners!"

February 6, 2018

5.0

Pros

The ability for nonprofits to take donations without a charge. Designing A Difference benefits by creating events and successfully keeping track of who is coming and when to let them know about the next event.

Cons

Can be complex with so many options but help is always there.

Review Source

Response from Sparxo

March 29, 2018

Hi Eduardo, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

angela B.  
Auto Restoration  
  
Used the software for: 2+ years

### "We use SPARXO yearly and LOVE IT!"

February 6, 2018

5.0

Knowing good people. Dealing with the reps during all events is easy and friendly,never have an issue

Pros

I like that everything is easy to access,change and update as needed,the way to contact all parties involved via Sparxo is amazing and does the work for you in a way!

Review Source

Response from Sparxo

March 29, 2018

Hi Angela, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Leah S.  
Director of Experience  
  
Used the software for: Less than 6 months

### "I'm a big fan of Sparxo - their customer service, the way it looks and integrates into our site."

February 7, 2018

5.0

Easy set up, great functionality. I like the collaborator option, the calendar and how it looks. There are still some functionality improvements to make, but they take feedback very well and make updates.

Pros

Above all their customer service is great. Very responsive and willing to work with you. They even built a custom landing page for us before our website was live. It has all of the functionality you need in ticket sales and lots of customizable options, which is great. I really like the look of the calendar, it works well with our website and branding.

Review Source

Response from Sparxo

March 29, 2018

Hi Leah, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Chris A.  
Principal  
  
Used the software for: 1-2 years

### "I was one of the early Portland adopters, and have recommended it to many. Everyone is satisfied!"

February 6, 2018

5.0

Anything that I've thought would be a help, they've listened and updated!

Pros

Easy interface. It makes updating my listings a breeze. The support is excellent. They've even taken into consideration some of my suggestions and incorporated them into the software.

Review Source

Response from Sparxo

March 29, 2018

Hi Chris, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

GC

Gabrielle C.  
Dir. of Agent Experience  
Real Estate  
Used the software for: 1-2 years

### "Such a lifesaver"

May 10, 2022

5.0

Pros

Love how easy it is to set up an event and collect registrations. Our team really loves the ease of use.

Cons

Unable to view the live event page directly from my dashboard. It's a little clunky having to go into manage/edit to access the link

Review Source

Response from Sparxo

May 13, 2022

Thank you for your support and honest feedback! Would your team consider integrating your events into your website or having an event website to show all of your events?

RC

Rebecca C.  
Nonprofit  
  
Used the software for: 2+ years

### "Sparxo is simple, fast and east to use!"

February 9, 2018

5.0

Ability to gain new followers and see what is happening in the community. There is a lot to explore on the Sparxo software and it can be overwhelming, but if you keep it simple its smooth and easy!

Pros

Our organization loves the ability to create events, keep track of who is coming, and remind quests that the event is coming up.

Review Source

Response from Sparxo

March 29, 2018

Hi Rebecca, Thank you so much for your time in leaving us a review! We greatly appreciate it. You are correct in that we don't generate traffic for you. We are not currently offering marketing for you. We believe in making sure you own your brand and experience. This is why we are a white label, direct integration. We do however understand the need for marketing which is why we have an open system. You can work with any other system and quickly and easily import their guest lists into our system. We will analyze that for you and allow you ability to use one seamless check-in system. We will be building a consumer app in the future though! Stay tuned :) Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

HM

Heather M.  
CEO & Founder of Sexual Health Alliance & Respark Therapy  
Mental Health Care  
Used the software for: 2+ years

### "We Love Sparxo!"

October 19, 2022

5.0

Pros

Sparxo is a fantastic streamlined ticketing system that has helped us save money and valuable time when organizing our events. Not only is Sparxo more affordable than competitors, but it is easy to use and unbelievably convenient. Keeping all of our event management and ticketing in one place has saved us hours of stress and has kept dollars in our pockets. Thank you Sparxo!

Cons

I have zero dislikes about Sparxo! We love using it.

Review Source

Response from Sparxo

October 20, 2022

We value your support, Heather!

VR

Verified Reviewer  
Java Web Developer  
  
Used the software for:

### "Mixed impressions"

February 6, 2018

4.0

Pros

It was very easy and fast to sign up and create an account.

Cons

I was looking for a specific feature in their app in order to integrate it with my existing workflow. I did not find it and ask my account to be deleted. Despite a positive confirmation, I am still receiving emails from them.

Review Source

Response from Sparxo

March 29, 2018

Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. We are working on a better way to delete accounts. Your information has been wiped, so you should not receive any further email. Best, Crystle

VR

Verified Reviewer  
Front Desk Agent / Night Auditor  
Hospitality  
Used the software for: 1-2 years

### "Easy to use"

February 6, 2018

5.0

Pros

It is easy and user-friendly. It is very aesthetically pleasing. It seems like people are able to be creative with their event postings

Review Source

Response from Sparxo

March 29, 2018

Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

ES

Elizabeth S.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "I was very very pleased with the amount of service and attention we received."

February 12, 2018

5.0

Easy implementation, easy sales.

Pros

It was easy to implement, easy to use, and easy to have a snapshot of how our event was progressing.

Cons

I wish there was a way to comment on some of the payments, to share between the team. There probably is a way to do it, but I don't know how. In all honesty I didn't really experience any cons for the software.

Review Source

Response from Sparxo

March 29, 2018

Hi Elizabeth! Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Per my email, you can leave comments in the Notes section (Manage > guests > Tickets > locate customer, click pencil icon next to name to edit > add Notes > click floppy disk icon to save notes) Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

JR

Juliette R.  
Co-founder + COO  
  
Used the software for: 1-2 years

### "Sparxo is the best platform to use to drive traffic to our events!"

February 6, 2018

5.0

Pros

I love the versatility of options Sparxo allows users to take advantage of. It's one of my favorite resources to utilize when I'm planning and coordinating an event. I love that it aids my workflow in understanding which volunteers RSVP for an event and sends reminders to each volunteer.

Review Source

Response from Sparxo

March 29, 2018

Hi Juliette, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

Kate G.  
Account Supervisor  
  
Used the software for: Less than 6 months

### "Sparxo makes selling tickets for events so easy! "

February 6, 2018

5.0

Pros

I love that you can find out who is buying tickets! It makes it very easy to see who is attending and who needs a reminder.

Review Source

Response from Sparxo

March 29, 2018

Hi Kate, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

MW

Michiko W.  
Coordinator  
  
Used the software for: 6-12 months

### "Easy and efficient "

February 6, 2018

5.0

Pros

What I like most about this software is that it is user friendly. I almost never run into problems and when I do customer service is quick and responsive.

Review Source

Response from Sparxo

March 29, 2018

Hi Michiko, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

MT

Michael T.  
Founder  
Music  
Used the software for: 1-2 years

### "Very simply and pleasant looking interface. "

February 12, 2018

4.0

Email list, cross platforms with instagram and Facebook.

Pros

I like the interface and the use. The options are good as well. Customer service is EXCELLENT! Able to fix my problems on site when needed. Gave G House NYC a great review!

Cons

Sometimes ticket times are over looked and my sales end earlier then the event should. So double checking before I send out but the times should be automatically set along with the times of event.

Review Source

Response from Sparxo

March 29, 2018

Hi Michael, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our onboarding flow and Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ When creating a new event, the ticket sale end time automatically ends at the date and time the event ends. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

VR

Verified Reviewer  
Senior Financial Analyst II - HIV  
Biotechnology  
Used the software for: Less than 6 months

### "used Sparxo to check guests into a conference and had no issues after setup"

February 9, 2018

4.0

Pros

easy to use mobile enabled very sleek design of the GUI Android enabled free Go UCLA!

Cons

setup is not intuitive not sure where to get customer support requires a lot of computing power Go UCLA Bruins!

Review Source

JF

Juliette F.  
Manager  
  
Used the software for: Less than 6 months

### "We used Sparxo for an event we had never done before. It made management truly a breeze."

February 6, 2018

5.0

Pros

The interface was easy to understand and the graphic output made sense to me. I like the real time updating. It made it really easy to keep track of where we were in filling the event.

Cons

There are a few more features I'd suggest but nothing crazy- maybe a few options on how to view the information.

Review Source

Response from Sparxo

March 29, 2018

Hi Juliette, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! I would love to hear more about the features you're looking for! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

LS

Laurence S.  
Digital Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I couldnt believe just how one of the customer rep was available and helpful!!! LOVE the live support"

February 12, 2018

5.0

24/7 support from her through facebook messenger was key to our event's success! The Sparxo team cares just as much as we do, it's remarkable!

Pros

Easy to use! The interface is so easy to navigate which makes the user experience fun to use, i'd reccomend it to anybody!

Cons

I think the only downfall to the software from the comments I've gathered during our event was the price. In terms on the "sparxo quote" the prices is pretty steep compared to other similar services.

Review Source

Response from Sparxo

March 29, 2018

Hi Laurence, Thank you so much for your time in leaving us a review! We greatly appreciate it. In terms of price, we are happy to work with you on it. We have not found a comparable solution with the low rates we offer today. With Sparxo, you own the entire brand experience with full access to 100% of our features. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

CT

Crystal T.  
Community Engagement Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "We have had a wonderful experience. Crystle is great to work with!"

February 6, 2018

5.0

Pros

Sparxo is very intuitive to use and implement within our website. We love using this platform for our events as well as membership and donations.

Cons

I believe the front end mobile interface could be improved. We like the way that Sparxo embeds into our website however when we would like to see more on mobile instead of just a buy ticket button or an event card.

Review Source

Response from Sparxo

March 29, 2018

Hi Crystal, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Would you be able to send me some examples of interfaces you're looking for on mobile? You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle

ES

Eric S.  
Platform  
  
Used the software for: Less than 6 months

### "Sparxo is great! Very easy to use and intuitive"

February 9, 2018

5.0

Pros

Super easy to use, waitlist functionality works perfectly and the design is really professional. Way better than Eventbrite!

Review Source

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