# Page 2 | Sparxo Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Sparxo the right Ticketing solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/167076/Sparxo/reviews --- Sparxo 4.7 (73) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Sparxo ## Showing most helpful reviews Showing 26-50 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PL Peter L. owner Entertainment Used the software for: 1-2 years ### "best customer service" May 11, 2022 5.0 Pros What I love most about Sparxo is that I can always get a hold of someone! It's ticketing also embeds directly into my website which helps my SEO. Their check-in system helps my front of house staff keep track of attendance and fight against disputes. Sparxo is easy to use for my team and their team always comes through for us. Most ticketing companies will offer customer support to win business, but then be conveniently unavailable once they have our business. I can also guarantee that 100% of my funds are always deposited into my bank without having to worry about whether Sparxo will release my funds or not. I definitely recommend Sparxo for all of your event ticketing needs. Cons I have nothing bad to say about this company. Review Source Response from Sparxo May 13, 2022 We value your support and enthusiasm! We're here for you! AP Angela P. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "Easy to use and make edits." September 21, 2017 5.0 Easy to track customer data. Pros Sparxo is great to use for events - its easy to track guests as well as collaborate with fellow event co-organizers. The layout is very easy to learn and create events. I like the event splash page which personalizes your event and the app which allows you to easily check in guests. Sparxo's customer service is also excellent and they are very responsive if you have any questions. Cons Working on building the community recognition of the brand. As some people are unaware of Sparxo - I have to explain what the company is. Review Source Response from Sparxo March 29, 2018 Hi Angela, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We believe in making sure you own your brand and experience. This is why we are a white label, direct integration. We do however understand the need for marketing which is why we have an open system. You can work with any other system and quickly and easily import their guest lists into our system. We will analyze that for you and allow you ability to use one seamless check-in system. We will be releasing a consumer app in the future and are working on more marketing :) Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle GK Greg K. Mr. Hat/ CEO Music Used the software for: 2+ years ### "Best Ticketing Company" May 24, 2022 5.0 Pros Low fees for customers, easy to use for promoters and customers, good responsive customer service, small local woman/ minority owned company. But most importantly, they reliably get me the money from ticket sales a couple days after the sale which gives me the liquidity I need to continue running my small business. Cons I haven't figured out how to create a map of a venue that people can select their seats from with Sparxo. Review Source Response from Sparxo May 30, 2022 Thank you for your review! We're thrilled we can help you get access to your hard-earned money quickly! We're working on assigned seating and we will reach out to you when that gets released. VR Verified Reviewer Practicante Comercial de Cuidado Personal Education Management Used the software for: 1-2 years ### "The best event ticketing platform" October 22, 2018 5.0 I prefer to use Sparxo instead of any other ticketing platform. I think that the strength of the company is its team, because you have a 24/7 team that kindly helps you in any doubt or problem. Pros It's very easy to use and gives you a lot of alternatives to personalize your event guests. The support team are always there whenever you need it, and they help you in any doubt that you can have. Cons The app for check in isn't working for iOS 12. That could be a problem for iPhone user that have updated the software and they want to do the check in their cell phones. Review Source Response from Sparxo October 23, 2018 Thank you so much for your honest and kind feedback. We have tested our Sparxo check-in app on iOS 12 and have not encountered any issues. However, we do not have any of the newest iPhones such as 10, X, or XS. By chance, do you have one of these newer phones? This would help us understand the issue so we can investigate it further to make sure it works. For iOS 12, we have tested it on iPhones 8, 7, and 6. VR Verified Reviewer Co-Founder Entertainment Used the software for: Less than 6 months ### "Was clean and simple to use." February 15, 2018 4.0 To be totally fair, I don't see any benefit to using Sparxo vs all the other ticket vendors. I would prefer a ticket vendor that has a massive community. Pros I liked how minimal the design of it all was. I appreciated how easy it was to get started. From what I recall the fees weren't too high either. Cons I like using the bouncer app by UPALLNIGHT, in order to bring all my ticket vendors together for one easy check in process. Wish it connected to bouncer. I also don't like how there isn't a massive community around sparxo like eventbrite or upallnight, where people might stumble across my event. Review Source Response from Sparxo March 29, 2018 Hello! Thank you for your thorough feedback! We greatly appreciate it. We are working to update our messaging on our website so that more of what we do is visible quicker. Sparxo is an open system. We believe it's important to work with other systems, so you can easily import guest lists into our system to use one seamless check-in system. When importing, we also analyze the data for you as we would for registrations on our system. You are correct in terms of a massive following. We are currently not focused on providing marketing for you. We believe that your brand is the most important when growing your community and event organization. This is why we give you all the tools to own your brand including the ability to work with other systems easily such as UpAllNight or EventBrite to help you with marketing. We do not do cross promotions to your hard earn customers the way they do. We simply believe you should own your brand and the entire digital experience. BS Brandon S. Assistant Director of Sustainable Transportation Used the software for: 2+ years ### "I've been using Sparxo for ticketing on the University of Colorado Ski Bus and it's been great." February 6, 2018 5.0 Pros The ability to quickly create trips, manage customers, and download rosters. Our customers like the ability to easily purchase tickets and not need yet another username and password to remember in order to do so. With tickets being purchased solely on Facebook it makes a one-stop platform where our customers also ask me questions via their messenger platform. Cons A few items aren't incredibly intuitive, but once you know how to use it administration tasks go quickly and smoothly. Review Source Response from Sparxo March 29, 2018 Hi Brandon, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle VR Verified Reviewer Owner/ Head Coordinator Used the software for: 6-12 months ### "Excellent! I'm new to sparxo and already loving it! " February 6, 2018 5.0 Pros Their personal attention to their customers is impressive. My husband and I love the live chat option. We love being able to get things done quickly and when we have help that is willing to assist quickly then we appreciate that! Cons I hate that we can't integrate our social media or link our social media to sparxo. Being able to share more with our customers about who we are and the events that we are hosting through social media would be helpful. Other than that, no complaints really. Review Source Response from Sparxo March 29, 2018 Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Would you elaborate more on linking to social media? We offer a integrated Facebook application. We also offer ability to set up an auto Facebook share message for event attendees to use. We offer Tracking links to track clicks and conversions through your social media channels as well. (Manage > Track Referral Links > change URL to your webpage URL where Sparxo is integrated > enter Referral names such as LINKEDIN, EMAIL, INSTAGRAM > hit "enter" to utilize those tracking links for promotions. Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle AP Al P. President Entertainment Used the software for: 2+ years ### "I've used Sparxo for about 3 years; I love the great features and cool user experience!" February 7, 2018 4.0 The main benefit is that it is very user-friendly, fun to use and not intimidating for folks who are not tech-savvy. And because of that, I could create an event on Sparxo quickly, thus saving me time. Pros I like that the user interface is very friendly and intuitive. You don't need to be a tech wizard to be able to use this software. I also like that I can add multiple photos, images and even sound and video files directly to my event site. It's incredible to be able to promote and showcase my events in a more dynamic way, beyond just one image. Cons I wish that the ability to manage and generate the reports would be more robust. I also wish that the ability to make sure attendee guest info are captured in the RSVP is more intuitive. Review Source Response from Sparxo March 29, 2018 Hi Al, Thank you so much for your time in leaving us a review! We greatly appreciate it. We offer extensive abilities to capture extra additional attendee information through Additional Custom Questions for RSVPs or paid tickets. We offer extensive data that can be exported to Excel for any purpose. We are continuously working on improving our system! You can find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle SK Shay K. Founder Used the software for: 1-2 years ### "We love how beautifully and easily sparxo integrates with our website and on Facebook. " February 6, 2018 5.0 Pros The sparxo calendar is amazing. As well as the plugins for web and social. All the features on the backend are elegant and easy to use. Cons I really wish I could communicate with ticket holders through the app. Sending a message or an email would be really helpful as all our events are offsite and we don't have access to a laptop and sometimes we need to reach a customer. Review Source Response from Sparxo March 29, 2018 Hi Shay, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We do offer the ability to send messages to ticket holders through Schedule Emails. (Manage > Schedule Emails) . We also have a Beta app that lets you leave voice messages to attendees who are using the app, GLood. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle MK Max K. COO Used the software for: 1-2 years ### "Sparxo has been great for pop-up events with my non-profit, taking care of ticketing and publishing" February 12, 2018 5.0 Pros Easy to use, and flexible to coordinate with a team around. We have multiple pop-up events a year, and this helps us promote and publish them quickly. Cons Software is geared toward ticketing, which is a bit different than our free events. Additional flexibility with scheduling / managing attendees would be helpful, though I'll be honest, I haven't done a deep dive with all of the current features. Text notifications to attendees would also be helpful. Review Source Response from Sparxo March 29, 2018 Hi Max, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. Because we believe that our system should be available equally to everyone whether a small non profit or a large enterprise, you have full access to 100% of our features even for free events. While the dashboard terminology is catered to ticketing, everything on the frontend is customizable. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ For text messaging, we believe in building the right way and doing it well. There are entire companies who solely do text messaging. Because we collect phone #s, you can easily work with one of them to send texts at the rate they charge. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Dr Rollan R. Founder/CEO Executive Office Used the software for: Less than 6 months ### " The staff communicate with excellence and make clients feel valued and important. " February 6, 2018 5.0 Pros Sparxo has a great layout and passes the fees along. Organizers have greater flexibility in ticketing and fee options with a clean interface. I also love the gamification aspect of encouraging sharing of events. Cons The inability to link social media platforms and lack of scalable fees similar to Sparxo's fees is a struggle. Review Source Response from Sparxo March 29, 2018 Hi Dr. Rollan, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Would you elaborate on the type os social media links you're looking for? We offer an integrated Facebook application, ability to set up a Facebook share message for your attendees to use and tracking links for social promotion tracking on clicks vs conversions. For scalable fees, we have found our system to be low on fees with offering our full system to everyone whether a small non profit or large enterprise. You have the ability to add your own fee as well since our fees are on the low side. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Darren M. Co-Founder Hospitality Used the software for: 6-12 months ### "We integrated Sparxo with our website in a few easy steps. " February 6, 2018 5.0 Pros It's easy to use. We just dropped the code into our website, it took very little effort on our part. Cons Not as tightly integrated as I'd like but we need to revisit it. We are about to set up an event calendar system with ticketing integrated. Thank you for reminding me to circle back with Sparxo! Review Source Response from Sparxo March 29, 2018 Hi Darren, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We offer some extensive deep integration options that are easy to use. If you have questions, you can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Peter C. US Publicity & Marketing Director Used the software for: 6-12 months ### "Love using the Sparxo app - easy and convenient" February 12, 2018 5.0 Great quality and customer service Pros Convenient, quick, and super easy to use. Love their customer service as they are willing to get on the phone with you any time. Cons I addressed this directly to Sparxo in the past - had to do with customers who found a way to get away with refunds and still have etickets to an event Review Source Response from Sparxo March 29, 2018 Hi Peter, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle VR Verified Reviewer Yacht and Cruiser Consignment Sales Used the software for: ### "Great platform but pricey otherwise" February 9, 2018 5.0 Not enough to justify the costs and overall event budget Pros I love the templates which allows greater impact online presence .I was amazed of all the choices that could be used . Cons Once again we have to go back and look at cost is it worth charging the excessive fee to the customer Review Source Response from Sparxo March 29, 2018 Dear Verified Reviewer, Thank you so much for your time in leaving us a review! I wish I knew who you were so I could thank you! We are continuously working on improving our system! We can work on pricing with you that works. We have found our pricing to be on the low end for comparable systems. If you are a nonprofit, we also have a nonprofit program. Otherwise our system is 100% free for free events with full access to all our features. Our system is also an open system. You can move your data at any time quickly and easily. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Marian L. Founder & Creative Director Entertainment Used the software for: 2+ years ### "Fantastic tool for events!" February 9, 2018 5.0 Pros It's very simple to use and almost addicting to use. I've been creating all my events with Sparxo. The layout is beautiful and the process of registering for an event is very simple and smooth. I also love the charts and sharing options. Cons I haven't found anything that I don't like. Every time I had a question, I received support immediately. Review Source Response from Sparxo March 29, 2018 Hi Marian, Thank you so much for your time in leaving us a review! Appreciate your time and feedback. You can stay updated about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle NB Nittu B. Marketing, Director Used the software for: 6-12 months ### "Great platform! " February 9, 2018 5.0 Pros User-friendly color layout Great customer service Great value compared to competitors Overall I like the product you have created Cons losing data from an expired event ( how much was each ticket) Review Source Response from Sparxo March 29, 2018 Hi Nittu, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We never delete event data. Perhaps you moved from our old V3 system to our new system. If that's the case, all your data from V3 is still on V3 and is accessible at any time. If you would like your old V3 data moved to your new account, please let me know and we can move it for you. Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle MN Michel N. Founder Used the software for: 2+ years ### "Awesome feature set" February 9, 2018 5.0 Sometimes the integration between the ticketing and the processing gateway isn't perfect, but it certainly is better than the alternatives we have looked at. Pros Very user-friendly and they keep adding great features to help event organizers streamline event prep and interact with attendees. Love the widgets for ticket purchasing! Review Source Response from Sparxo March 29, 2018 Hi Michel, Thank you so much for your time in leaving us a review! We greatly appreciate it. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle VR Verified Reviewer Speech Coach/Corporate Trainer & Professional Speaker Used the software for: 1-2 years ### "I use Sparxo for my live ticketed events. " February 6, 2018 5.0 Ease of use for posting events. Very easy to link to Stripe for payment. Pros I like this software because you can easily share in your networks, you can access a predetermined splash page, and you can easily grab the embed code and put it right on your website. No muss, no fuss. Cons I wish sparxo had a 'shopping cart' feature...and wasn't just event based. I also wish they had an events listing like Eventbrite does. Review Source Response from Sparxo March 29, 2018 Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. You are correct in that we offer a shopping cart feature or have event listings. We believe in making sure you own your brand and experience. This is why we are a white label, direct integration. We do however understand the need for marketing which is why we have an open system. You can work with any other system and quickly and easily import their guest lists into our system. We will analyze that for you and allow you ability to use one seamless check-in system. In regards to a shopping cart, we work hard to design a simple and beautiful solution. Shopping Cart functions are often left abandoned. Our goal is to help make sure your tickets sell and are not just left abandoned. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle VR Verified Reviewer Finalist G-Startup Worldwide Silicon Valley 2016 Batch. Used the software for: 2+ years ### "Flexible, Easy to Use Platform that works well." February 6, 2018 5.0 Pros Ability to embed into a website. Simple event landing pages. Easy integration into payment processor. Cons Setup UI can be hard to navigate if it's been a while. Graphic cropping not ideal for the banner header. Review Source Response from Sparxo March 29, 2018 Dear Verified Reviewer, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system and onboarding experience. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Brad C. Founder Used the software for: 2+ years ### "I have had a fantastic experience with Sparxo. I love how it can easily integrate." February 6, 2018 5.0 I have seen that users may be so used to Eventbrite that they may feel a sense of familiarity with that. Pros I like how it can integrate into my websites, socials, etc. Also how I can keep my customer data rather than share with competitors. Review Source Response from Sparxo March 29, 2018 Hi Brad, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! Appreciate your time and feedback. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle KK Kimberlea K. Producer Events Services Used the software for: Less than 6 months ### "Frustrating " February 12, 2018 1.0 None Cons There is no automatic waitlist option, it is overly complicated to access guest lists, the software must have been created by someone with zero events experience as all common sense functionality is missing, the help pages are BLANK, and the customer service takes hours to respond and then is useless. Review Source Response from Sparxo March 29, 2018 Hi Kimberlea, While your experience with us doesn't seem to have been stellar, I appreciate your honesty and willingness to leave feedback for us. We take pride in our customer service. I was unable to locate any communication on your account with us through email or Intercom. I apologize that it seems no one replied to you. We were in the process of moving our help FAQ to Knowledge Base which can be found here as we continue to update it: https://www.sparxo.com/knowledge-base/ In regards to Wait List, we do not have the exact feature as we want to build things right and well. Entire companies exist who only do Wait List and sell to ticketing platforms for integration. We do plan to build this in the future. There are customers who use our system with Wait List the way it is. I'm happy to walk you through it - it's very simple. I hope you reach out directly in the future with any questions. Our focus is to give you tools to own and grow your brand. Best, Crystle FB Florence B. VP Finance Used the software for: 1-2 years ### "Very easy to use for us as clients and for our customers who buy tickets." February 12, 2018 5.0 Pros Ease of use. So many features to add on for our different events. Favorite feature: possibility of adding questions for our customers and deciding on the type of answer to give (short, multiple choice, etc.) Cons Customer service was not so efficient. I asked a question, as my issue was not part of the FAQ. took minimum two weeks to get an answer and by then I had found a solution myself Review Source Response from Sparxo March 29, 2018 Hi Florence, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! I apologize for the slow reply at that time. Since then, we have implemented Intercom into every dashboard which allows us to reply pretty instantaneously. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ At the time you looked, we were switching away from our help FAQ and over to Knowledge Base, I apologize for the inconvenience. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle MK Max K. Manager Used the software for: 1-2 years ### "Sparxo is a great all-in-one platform for everywhere we need to promote our events." February 6, 2018 5.0 Pros It's easy to update and change, and is able to post to our website, Facebook, and marketing screens. It's great to be able to update once and have it go everywhere. Cons No real downsides that come to mind. There are features that I'd like to see, including SMS notifications and additional customizations, but I haven't really thought to spent time getting more out of the platform. Review Source Response from Sparxo March 29, 2018 Hi Max, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system! We offer quite an extensive list of customizations. You can also find updated information about us in our Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ We have noted the request for SMS notifications. When we build something we want to do it right and well. There are companies who solely do SMS messaging. You can currently easily work with them by exporting your data from Sparxo. Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Jerico V. Practicante Comercial de Cuidado Personal Education Management Used the software for: Less than 6 months ### "It's a great platform that gives you a lot of tools to manage the assistance of your event" February 12, 2018 5.0 Pros The platform is very easy to use. It has different ways to register the participants of your event. Also, the customer service is very efficient. They help you until you get a solution. Cons I think they should improve the post-graphics that you can get after the event is over. Also, they can let the customers add more filters or modify the name of the filters that are already set up. Review Source Response from Sparxo March 29, 2018 Hi Jerico, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our system and Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ We do have plans to redo our event analytics. You can find more info in our Knowledge Base on the current event data and customer data we offer. As for filters, you can select filters through Table View under Tickets. (Manage > guests > Tickets > table view) Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle AC Anna C. General Manager Restaurants Used the software for: 1-2 years ### "I'm not very tech savvy, pretty easy." February 13, 2018 5.0 I was able to host a ticketable event online and promote with links for purchasing. I have then recommended to others for the same purpose. Pros This software is pretty approachable, I can figure it out on my own for the most part. If I have issues I can reach out for support Cons It's technology! Sometimes tech is a challenge! Otherwise, I like it and find it easy to use. The app is pretty self explanatory. Review Source Response from Sparxo March 29, 2018 Hi Anna, Thank you so much for your time in leaving us a review! We greatly appreciate it. We are continuously working on improving our onboarding flow and Knowledge Base for instructions and overview: https://www.sparxo.com/knowledge-base/ Feel free to reach out to use via your dashboard chat or email at any time! Best, Crystle Similar Products Featured ## Related categories [Registration](https://www.capterra.com/registration-software/)[Event Management](https://www.capterra.com/event-management-software/)[Event Check In](https://www.capterra.com/event-check-in-software/)